Jacob Samuel

Israel , Tel Aviv
TEL AVIV, Dizengoff 197
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75 reviews shown

10/10

Exceptional

27 Jan 2026

Jonathan

Everything!…Especially your staff on site!!

10/10

Exceptional

12 Jan 2026

Christopher

I really liked the staff who were very friendly and helpful. The guy who cleaned the room was especially friendly and made me feel valued as a guest. This was my first time staying at this hotel but having stayed in about fifteen hotels in Tel Aviv over the years, I’m sure I will return to Jacob Samuel in the future. One small thing: hair conditioner and body lotion would have been appreciated.

Partner

8/10

Excellent

22 Dec 2025

joel

front desk staff super friendly and very accommodating.

Leisure Self

4/10

Poor

17 Nov 2025

STEVEN

Electrical outlets were unreliable and did not work with an adapter. Management could not fix it, and did not have other adapters. Unacceptable if you need to work on a laptop.

10/10

Exceptional

13 Nov 2025

Glenn

Lovely corner room and very attentive service.

Leisure Self

10/10

Exceptional

10 Oct 2025

alan b

Great location in a very comfortable setting.
Special thanks to Dave, at the front desk.
He was a great source of information and helped us navigate our daily activities!

Partner

8/10

Excellent

29 Jul 2025

Esther

I didnt realize the hotel was not kosher. It was not for me. They were accommodating and helped refund part of my stay. The air-conditioning worked well. Yet the rooms were small and nmorw importantly clean. The location is pretty convenient. I my only recommendation is to add somewhere on the description its not kosher.

Leisure Self

6/10

Pleasant

15 Jun 2025

Len

A nice hotel in the centre of the Tel Aviv Night life. Clean and relatively new with double glazed windows to ensure that noise is filtered.
A funny incident with the hot water in our room.
We called the reception to complain about the lack of of hot water and he said \"its hot\" when the water was warm at best.
Then he admitted the water was cold and said to run the water for 20 minutes.
We just laughed and had cold showers.
Other than that the hotel was fine.

Partner

4/10

Poor

18 Apr 2025

Beverley Ann

There is construction outside which starts very early in the morning! Beware of this!

4/10

Poor

21 Feb 2025

Rocky

No A/C. Many guest complained about the rooms being to warm. Opening windows not an option due to noise. After 2 nights they did bring me a fan, fan didn’t work…so they brought another one.

Business Self

8/10

Excellent

29 Jan 2025

jane

Great location. Only complaint is that early in the morning at 7 am I wanted to shower and there was no hot water. Apparently the heater was off and it took a while for the water to become hot. In a hotel of this caliber, the heater should always be on so there’s always hot water.

Leisure Self

10/10

Exceptional

04 Jun 2024

Moris

Excellent boutique hotel in a great location, walkable to both the center and seashore of Tel Aviv. Very pleasant and helpful staff.

Leisure Self

8/10

Excellent

31 Mar 2024

Andrés

Hard Start. But ok after

When I checked in, the room was not ready, it was dirty and no blankets on the bed and the elevator was out of service. The day after, the manager Tomer made the best and upgraded me and gave me a preferntial tariff, which I appreciated a lot so I decided to stay in the hotel. After this the stay was very pleasant, thanks to Tomer. The hotel is in good shape, but the rooms are small. Location is perfect.

Self

8/10

Excellent

24 Mar 2024

Raphael

The facility is beautiful. It's very European inside out. The only challenge I had was the construction across the street that bothered me. The service was amazing and they immediately offered to transfer me to their other property- Prima City that was really outstanding- my room was great, location was even closer to the beach and the service was really exceptional.

Leisure Self

8/10

Excellent

09 Mar 2024

Hadas

Beautiful room very nice reception manager (Svetlana), great location.

The maintenance is poor. The bath tiles were broken and with mold. The TV didnt work

Partner

10/10

Exceptional

08 Feb 2024

Lily

A lovely spot on Dizengoff

I loved staying at the Jacob Samuel! It’s an amazing location and the staff went above and beyond to accommodate my needs. I will definitely be back.

Business

10/10

Exceptional

25 Dec 2023

Ethan

Tel Aviv Gem

Everything about this hotel was exceptional. It was clean and stylish with new furnishings. Bed was large, comfortable and the room was fully equipped. Staff was friendly and attentive. Location was surrounded by shopping, dining, markets and cafes. 10 minute walk to beach.

Business

8/10

Excellent

05 Oct 2023

Bruce

Very cute hotel with friendly staff.

Leisure Self

2/10

Poor

16 Sep 2023

David

We had to switch rooms twice because there was dust on the vents and then the second room we wanted to take a shower and there was mold in the shower

8/10

Excellent

03 Sep 2023

Ira

I wanted to give a 5 star review and express how wonderful my stay was here but I can't. From being skipped for maid service (no it was not Shabbat) to the elevator not functioning to having no one at the front desk, it was just not a five star experience. I would definietly stay here again for convenience, location and local conveniences but I will lower my expectations.

Leisure Self

10/10

Exceptional

31 Aug 2023

Nisso

Great location and wonderful service

Leisure

4/10

Poor

19 Aug 2023

Avraham

No t clean and fresh.
Elevator didn't work, we climbed 6 floors in a dirty stairways space.
Poor compare to other places in Tel Aviv, at this price

Leisure Family

10/10

Exceptional

09 Aug 2023

Alice

Good spot to stay

Lovely staff, hotel was in a great location and we got a good nights sleep! Restaurant was always busy but we didn’t get a chance to try

Partner

10/10

Exceptional

19 Jun 2023

Ronald G

I had a wonderful stay here. Gilad & Dave we’re both very helpful and accommodating with my stay. I arrived early the first day Gilad was able to get me into the room earlier, which helped me. Others helped too and I would come back and definitely stay again. I loved Israel so much I may be back sooner than later.

Sincerely,

Ron Harris

Leisure Self

10/10

Exceptional

11 Jun 2023

Ilya

Small but very nice hotel. No reception area. Breakfast in a restaurant around a corner. Very friendly staff!

Leisure Partner

10/10

Exceptional

21 May 2023

Mark

Great property. Location is amazing and service is great!

Leisure Partner

10/10

Exceptional

12 May 2023

Monika

Jacob hotel

The hotel was lovely and in a very good location. The staff were very helpful.
One thing we struggled with was the street noise as everyone likes to honk their horn or you hear sirens a lot, however I’m sure most hotels have the same issue.
Lots of bars and restaurants nearby and only a short walk to the beach.

Partner

8/10

Excellent

13 Apr 2023

Andrea

Very quaint hotel in a very walkable area

Leisure Family

10/10

Exceptional

28 Mar 2023

James

Great location.
Great Boutique rooms.
Great service!

Leisure Self

10/10

Exceptional

17 Mar 2023

Harry

Great service

Didn't manage to stay at hotel due to a cancelled flight. The hotel were super helpful, friendly and quick in responding to the changing situation.

Business

8/10

Excellent

05 Feb 2023

Robin

Lovely hotel, good value

My stay was lovely. Helpful staff, great location. But outside construction was noisy even at night.

Friends_and_family Family

10/10

Exceptional

26 Dec 2022

Daniel

Rooms very clean, very good service.

Leisure Partner

10/10

Exceptional

09 Dec 2022

Pazi

great room, great location, amazing staff

Leisure Self

10/10

Exceptional

26 Sep 2022

Cornelius

My family and I only stayed for one night, however it was a great experience.

Business_and_leisure Family

10/10

Exceptional

16 Sep 2022

Ellen

The hotel was lovely. Beautiful decor. The location was amazing. Close to restaurants shopping and people watching. As well as near the beach. The staff were very helpful and accommodating.

Leisure Partner

10/10

Exceptional

27 May 2022

Verified traveler

A charming hotel in North Tel Aviv

An excellent boutique style hotel in the charming neighborhood at Ditzengoff and Arlozorov Streets Staff was highly attentive and helpful.

Business

10/10

Exceptional

03 Apr 2022

Leigh

Great hotel, great location, great staff

We had a wonderful one night stay at the Jacob Sameul. We arrvied on a red eye flight and were able to store our luggage and have a cup a tea and quick rest before we went out for the morning while we waited for our room. We were able to check in early and that was so helpful as we'd been up for a long time. We really got the sense that the staff understood this and worked to get us in as soon as possible. The room itself was just beautiful and clean. The bathroom glass door and the brass shower head could have used some extra attention and the air conditioning wasn't working when we arrived but it was very quickly fixed but the staff. There is a busy restaurant on the ground floor of the hotel and does detract a bit from a calm hotel lobby, but otherwise, I understand it's a top restuarant in Tel Aviv. The hotel is in a superb location and if you're new to the area, this is a great place to start. We loved our stay, would certainly stay again and have already recommended The Jacob Samuel to a friend who will be traveling to Tel Aviv soon.

Partner

4/10

Poor

29 Mar 2022

Michal

I HAVE STAYED IN THIS HOTEL IN THE PAST AND ENJOYED IT BUT THIS TIME AROUND I HAD A VERY ANNOYING STAY . THERE WAS ONLY ONE PERSON HELPING ALL THE GUEST AND EVERYTHING TOOK FOREVER. IT TOOK OVER AN HOUR TO CHECK IN WHEN I GOT TO MY ROOM THE TV DID NOT WORK AT ALL ,I ASKED TO BE TRANSFERRED TO A ROOM WITH A WORKING TV AND IT TOOK ANOTHER 3 HOURS UNTIL I WAS FINELY IN MY NEW ROOM . THE TV IN THIS ROOM WAS ALSO NOT WORKING PROPERLY . MOST OF THE CHANNELS DID NOT WORK .THE PERSON BEHIND THE COUNTER WAS NICE BUT HE HAD SO MUCH GOING ON THAT HE COULD NOT TAKE CARE OF ALL GUESTS COMPLAINS AS WELLAS CHECK INS. iI WAS NOT THE ONLY FRUSTRATED GUEST .

Leisure Self

10/10

Exceptional

19 Feb 2022

SHIMON

Perfect location
Amazing room
Good staff

Leisure Family

4/10

Poor

15 Aug 2021

Almog

NO VALUE FOR MONEY

We booked a deluxe room with a balcony that should be larger than the other rooms in the boutique hotels in Tel Aviv. In fact we got a very small room that did not match the description or pictures. No value for money

Partner

4/10

Poor

14 Aug 2021

Shay moshe

Not clean, no hot water, bad service

Friends_and_family Family

10/10

Exceptional

18 Jul 2021

jennifer

Great stay at Jacob Samuel

Everyone at this hotel is incredibly nice and willing to do anything to make your stay more pleasant. Location is fantastic. Do not reserve with breakfast, breakfast is less expensive if you just buy it on site.

Self

10/10

Exceptional

26 Jun 2021

Verified traveler

Centrally located easy to get everywhere.
Very accommodating staff

Business Self

10/10

Exceptional

10 May 2021

Verified traveler

Lovely little hotel on Dizengoff!

Great front desk staff, quiet room, comfy bed, and convenient location.

Self

10/10

Exceptional

24 Apr 2021

Verified traveler

Excellent hotel! Chic and centrally located.
Staff (Raul, Shauli) was amazing and very helpful.
It is my 3rd time staying at Jacob Samuels and I can’t wait to return.
Lior

Business_and_leisure Family

4/10

Poor

28 Dec 2020

Shahar

Didn't like

We come before our wedding and the room was not clean enough... No parking at all... No mirror for our wedding arrangements... Very small room. Not like in the pictures.

Partner

8/10

Excellent

02 Dec 2020

Gilad

a good place for a couples gateaway

the location and service were good.

Needs some more attention to maintenance:
the TV remote was barely working
the AC unit did not show the heating option
the hot water could be hotter
and a slight smell in the corridors - not awful but not good also
all in all a good place for a couples gateaway

Partner

10/10

Exceptional

14 Sep 2020

moshe

best boutique hotel in Tel Aviv

Excellent by all means ... specious , designed, equipped, clean and very comfortable room. Amazing service by Raul, the front desk manager, and the entire team.

Self

10/10

Exceptional

04 Jul 2020

Boaz

Great place and beautiful room. The host are very nice

Leisure Partner

10/10

Exceptional

23 Jan 2020

Sarahrubinstein

Very nice clean functional and well situated nice staff friendly feel like home

Business Self

10/10

Exceptional

21 Jan 2020

henry

Excellent service. Great location.

Business

10/10

Exceptional

01 Jan 2020

elena

Great place and nice location

Friends_and_family Family

10/10

Exceptional

19 Nov 2019

Verified traveler

Nice location, lot of places to eat and shop nearby. Hotel room is very small. It has no desk top space.

Leisure Family

8/10

Excellent

17 Nov 2019

Verified traveler

Good check in. Modern rooms. Good facilities. Excellent location. Toilet right next to bed which seemed odd. Overall a good stay.

Partner

8/10

Excellent

17 Nov 2019

Verified traveler

Overall we had a nice stay, the room was relatively spacious with nice bathroom and comfy bed. No hotel lobby, as it is occupied by a busy bar/restaurant, but our room was quiet although it was on the first floor. Nespresso machine in the room was nice, although we had no capsules when we arrived.

10/10

Exceptional

27 Sep 2019

Reihem

Great hotel. Great staff. Great location.

I stayed at the hotel for 3 days. The staff are very helpful and friendly; especially Margarita from the front desk who went out of her way to accommodate my requests. Location is great and there are loads of bars and restaurants nearby. I walked to Jerusalem Beach often and even walked back from Jaffa after dinner once. They booked my airport transfers and a day trip to Jerusalem for me at short notice. All in all I was very pleased with my stay.

8/10

Excellent

16 Sep 2019

Verified traveler

The staff were brilliant in responding to a problem and very helpful at every request. The hotel is well situated for restaurants (has a great restaurant down stairs) and bars and cool shops. The only issue we had is the frosted glass wall to the bathroom means if someone gets up in the night the light shines through the room - and who wants to see what the other person is doing in the bathroom.

Leisure Partner

10/10

Exceptional

02 Sep 2019

Joanna

Perfect cute little spot

Perfect little place to stay to get visit tel Aviv. Super luxurious, clean and quaint with great walking access to phenomenal restaurants. Pharmacy across the street too. Try goocha restaurant when there, great great great food! The staff was helpful with booking tours and even manicure services! I will stay here again.

10/10

Exceptional

14 Aug 2019

Verified traveler

Check-in staff were gracious and helpful - offered me a beach towel and luggage storage as I was early to check-in.

The neighbourhood is great for cafes, restaurants, bars and grocery shopping and only two blocks from the beach. The rooms are modern with comfortable beds, beautiful bathrooms and balconies. My only lament is that the rooms are small and not really suited to two people with luggage.

Leisure Partner

10/10

Exceptional

23 Jul 2019

Raphael Chaim

THE BEST!!!!!

BS’D

Absolutely fabulous!!!! Amazing kind souls ~

Chantelle
Lencia
Rachel

Magnificent luxurious property!!!!
The BEST!!!!!

Business

8/10

Excellent

11 Jul 2019

Verified traveler

Upscale boutique with few facilities in good area

Upscale boutique hotel in very good area. Nice design and finishing. Not much of a lobby and none of the \"extras\" provided by the Atlas Hotel group, but a more luxurious design overall.

10/10

Exceptional

09 Jul 2019

Verified traveler

Beautiful hotel, staff so helpful and friendly and welcoming!!

Leisure Family

10/10

Exceptional

07 Jul 2019

Olga

Beautiful hotel

Themis place is beautiful and the service is exceptional especially Leticia. We had a problem and it was solved immediately. Very stilish and new hotel. The room is small but has beautiful details. A deluxe room is a must and if you can request the corner rooms as they have great view.

Partner

8/10

Excellent

23 Jun 2019

Verified traveler

Nespresso machine, utilitarian room size, would have preferred real light switches instead of a touch panel

8/10

Excellent

22 Jun 2019

Verified traveler

Good hotel is a great location. Wish they had a hairdryer in the room. The staff was lovely!

Leisure

8/10

Excellent

21 Jun 2019

Verified traveler

Great location & very helpful staff. Hard to get a table at the restaurant in the evening

Business Self

10/10

Exceptional

09 Jun 2019

Verified traveler

I like the location, accessible to the heart of the city and the beach; the staff and service is absolute wonderful, helpful and approachable. Only the hotel is lack of amenities, the fly in the ointment.

Leisure Partner

8/10

Excellent

04 Jun 2019

Verified traveler

Excellent room in a great location. Only slight downside is the size of the rooms - they are very small. There is a bar in the basement which is really noisy and i was lucky to be far enough up the property to not be disturbed by it. I had a balcony and enjoyed sitting out on it in the morning with my coffee.

Leisure Self

8/10

Excellent

20 May 2019

Verified traveler

Lively Tel Aviv

Hotel is in a great location. The rooms are clean, but cozy. Hard to fit two suitcases and two people. The staff is very friendly and helpful. The restaurant attached to the hotel is lively with excellent food. Coffee shop next door has great cappuccino and good breakfast. Both places great for people watching.

Partner

10/10

Exceptional

26 Apr 2019

Arli

Small but luxurious, complete & very quiet room. Very comfortable bed. Extremely friendly and helpful staff. Perfect location on Dizengoff St.

Leisure Self

10/10

Exceptional

04 Apr 2019

Verified traveler

I was in the bomb shelter room. Great bar downstairs

10/10

Exceptional

29 Mar 2019

Verified traveler

New, clean, great location. Walking distance to beach. Excellent restaurant adjacent to lobby. 24 hr reception staff for late and extremely late arrivals (like me). I will stay at this hotel upon my next visit to Tel Aviv.

Friends_and_family Family

10/10

Exceptional

23 Mar 2019

Verified traveler

Wonderful place in Tel Aviv to stay in with restaurant below the hotel

Leisure Self

8/10

Excellent

19 Mar 2019

Verified traveler

Good location

Good location but no room service.

8/10

Excellent

18 Mar 2019

Verified traveler

I stayed one night. I highly recommend this hotel. The only flaw was the TV did not work. I didn't call the front desk because I didn't want to deal with the intrusion to have it fixed.

Friends_and_family Family