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Hotel U14, Autograph Collection

Helsinki · Finland

Unioninkatu 14View location

9.6/10Excellent282 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.4/109.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel U14, Autograph Collection

'Experience Helsinki from the comfort of Hotel U14, Autograph Collection. Located near Kauppahalli, Esplanadi, and other city attractions, this hotel offers 117 air-conditioned rooms with minibars, LED TVs, and complimentary Wi-Fi. Enjoy amenities such as a 24-hour fitness center, sauna, and on-site restaurant and bar.

Business travelers can utilize the hotel's conference space and meeting rooms. A buffet breakfast is available for a fee. Distances to nearby attractions are displayed to the nearest 0. 1 mile and kilometer making navigation easy'

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Hotel U14, Autograph Collection is centrally located in Helsinki, a 4-minute walk from Kauppatori Market Square and 6 minutes by foot from Senate Square. This luxury hotel is 0.3 mi (0.6 km) from Design Museum and 0.6 mi (1 km) from Stockmann.

Make yourself at home in one of the 117 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Helsinki? This hotel has 2055 square feet (191 square meters) of space consisting of conference space and 4 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Noise-free rooms not guaranteed Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 36 to 36 for adults, and EUR 18 to 18 for children
    • Nearby parking fee: EUR 36 per day (656 ft away)
    • Pet fee: EUR 30 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Swedish

    Russian

    Finnish

    English

    French

    Spanish

Nearby attractions

Old Market Hall 0.2 km / 0.1 mi
Esplanadi 0.3 km / 0.2 mi
Kauppatori Market Square 0.3 km / 0.2 mi
Helsinki City Hall 0.4 km / 0.3 mi
Helsinki City Museum 0.4 km / 0.3 mi
University of Helsinki 0.5 km / 0.3 mi
Senate Square 0.5 km / 0.3 mi
Design Museum 0.5 km / 0.3 mi
Presidential Palace 0.6 km / 0.4 mi
South Harbour Olympia Terminal 0.6 km / 0.4 mi
Helsinki Olympia Terminal 0.7 km / 0.4 mi
St. John's Church 0.7 km / 0.4 mi
Allas Sea Pool 0.7 km / 0.4 mi
Helsinki Cathedral 0.8 km / 0.5 mi
Kaivopuisto Park 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 117
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
Show 16 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 4
  • Sauna
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable20 photos

    Hotel U14, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Electric Kettle
    • Bathroom
    • Shower

    Facilities with extra charge

    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Soundproof room
    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • Hairdryer
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Wi-fi
    • Direct dial telephone
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 30 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable6 photos

    Hotel U14, Autograph Collection

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED ONE BEDROOMJUNIOR SUITE • KING BED ONE BEDROOM • 1 Bedroom • 34 m²JSU.B1-KG
    JUNIOR SUITE KING BED ONE BEDROOMPhoto unavailable6 photos

    Hotel U14, Autograph Collection

    JUNIOR SUITE KING BED ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 21 m²DBL.OM-2
    DOUBLE COMFORTPhoto unavailable6 photos

    Hotel U14, Autograph Collection

    DOUBLE COMFORT

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM-1

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Hotel U14, Autograph Collection

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 41 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable8 photos

    Hotel U14, Autograph Collection

    SUITE KING BED ONE BEDROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel U14, Autograph Collection

9.6
Excellent
282 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
26 Jul 2026
Rhona
We loved absolutely everything about the hotel! The staff were very friendly, warm and helpful. The breakfast, while pricey, was well worth it—so many offerings, and everything was delicious. The rooms were clean, the bedding so soft, and the decor of the rooms and public spaces was whimsical and beautiful. An 11 out of 10! We had a wonderful stay. Thank you all so very much! :)
10/10
Exceptional
16 Jul 2026
sergio
.
Family_with_children
10/10
Exceptional
22 May 2026
Anthony
V
Family
10/10
Exceptional
30 Dec 2025
Monica
Amazing hotel in a great location
10/10
Exceptional
28 Dec 2025
Monica
The costumer service was great and the hotel was very clean. The breakfast is buffet with good options.
Leisure Family_with_children
10/10
Exceptional
27 Oct 2025
Cem
The rooms are a bit coldish otherwise it is a very very nice hotel. I highly recommend it
Leisure Family
10/10
Exceptional
15 Sep 2025
Pamela
Breakfast offerred varied selection. The desk staff was extremely helpful. Our room needs were a bit different from other guests because we needed to modify the heavy bed covers and the housekeeping staff was helpful with our use of sheets & towels.
Leisure Family
10/10
Exceptional
25 Aug 2025
Sarah
We loved our stay at hotel U14. The staff were all hospitable and helpful. The room was super clean and the beds were comfortable. It's located a short walk from market square, the tram, and many shops and restaurants. We would definitely recommend and stay here again!
Leisure Family_with_children
10/10
Exceptional
05 Jul 2025
John
The staff was fabulous and prepared flowers and champagne for our arrival to celebrate a birthday. The room was large comfortable with all amenities. Restaurant provide a full buffet brunch and we had a dinner there one night. Very nice. Location is excellent. Sumaré: Superb staff, great location, nice property.
Leisure Partner
10/10
Exceptional
01 Jul 2025
lina
Location is brilliant
8/10
Excellent
20 Jun 2025
Mary
This was a very nice hotel in an excellent area. I highly recommend it.
Leisure Self
10/10
Exceptional
01 Jan 2025
Yu Tzu
Great service and location here!
Leisure Family
10/10
Exceptional
28 Dec 2024
Stacy

Helpful Helsinki Staff

Lovely boutique hotel close to Senate Square. We enjoyed easy walks to the Helsinki Christmas market. Great front desk staff!
Friends_and_family Family
10/10
Exceptional
11 Dec 2024
Polly Pick Ching
Well located and walkable to all the places we want to go!!
Leisure Friends
10/10
Exceptional
01 Oct 2024
Kelly
Restaurant had a tasting menu that was really good. Had our business meeting downstairs for 20ish people, nice, quiet and professional. They took care of us and everyone enjoyed the food and meeting space for presentations and happy hour networking.
6/10
Pleasant
24 Aug 2024
Shirley
Walkable to must visit location in Helsinki
Leisure Family
10/10
Exceptional
14 Aug 2024
Curtis

Where’s the parking?

U14 Helsinki was in the most accessible area to walk to all of our places of interest. The parking is a challenge. The restaurant was expensive. The service and friendly staff were helpful and happy.
Friends_and_family Family
10/10
Exceptional
29 Jul 2024
Ajay
Comfortable. Stylish touches in the room and throughtout property. Excellent location- convenient to many attractions, shopping, and dining. Had a few nights when we were eating late. Not all staff were aware of some of the late night dining available, of which there are many.
Leisure Family
10/10
Exceptional
19 Jul 2024
Iris
Excellent reception, staff are very friendly and welcoming. Nice rooms and great breakfast.
10/10
Exceptional
24 Jun 2024
Anthony David
Wonderful product! Very nice staff and accommodations! Will def come back!
Business Self
10/10
Exceptional
20 May 2024
Shelley
Great hotel
Leisure Friends
10/10
Exceptional
16 Feb 2024
AKANE
The location is outstanding!!
Leisure Family_with_children
10/10
Exceptional
28 Nov 2023
Stephanie
Janni, Adnan, Tatiana and Jenni Maria at reception were professional , friendly and very helpful. Julio and Chi always looked after us at breakfast. The hotel was centrally located and convenient. We will definitely be back,
Leisure Partner
10/10
Exceptional
28 Sep 2023
Robert

All around top choice

Very nice hotel. Front desk staff are exceptional! Great location. - close to ferry to Suomenlinna and to the Esplanade. Easy access to top sights. Good restaurant, all around top choice for Helsinki.
Partner
10/10
Exceptional
30 Aug 2023
Joana
liked it a lot
great option when in Helsinki
Leisure Friends
10/10
Exceptional
22 Aug 2023
Ianvar
The hotel is very near to Helsinki downtown, the staff were too professional and the rooms were nice and clean. Personally, I highly recommend it.
Leisure Self
10/10
Exceptional
09 Aug 2023
Sari
We enjoyed the clean and comfortable room. Great location, walking distance to shops and restaurants. The gym and sauna were a plus. Additional seating in the room would have been nice.
Leisure Family
10/10
Exceptional
13 Jul 2023
Elizabeth
Absolutely gorgeous hotel, we were so impressed with all the little details. The breakfast was the best I’ve ever had in a hotel, and the staff were super friendly and kind :)
Leisure Partner
10/10
Exceptional
09 Jul 2023
Stephen
Lovely staff and nicely appointed room made us wish we were staying longer.
10/10
Exceptional
22 Jun 2023
Mary
From the moment we arrived, the staff took great care of us. We were finishing a month of travel throughout Scandinavia, and have stayed at a variety of hotels. This was our favorite - from the size of the room, the comfort, the beautiful bathroom, and the accommodating staff, we thoroughly enjoyed our stay. And the location was excellent, with easy walking distance to the Market Square. We would highly recommend this facility to anyone looking for a nice hotel in a central location in Helsinki!
Leisure Family
10/10
Exceptional
04 Jun 2023
Ashley

Excellent Hospitality & Kindness Under One Roof

Excellent location and very walkable to a lot of the sights, the port, waterway and street markets. The room was clean and the bed was very comfortable, especially after all of the long flights. I really enjoyed the delicious breakfast every morning and the kind staff at the hotel. I look forward to staying here again in the future.
Self
10/10
Exceptional
30 May 2023
Leeanne
We had a wonderful stay here. I would highly recommend it. The location is perfect. Short walk to everything. The staff were so kind and helpful and the breakfast included was amazing. The rooms and beds are so comfortable and clean.
I’d definitely go back!
Leisure Family
10/10
Exceptional
22 May 2023
Verified traveler

Fabulous hotel in a central location

Large room for 3 adult guests (2 queen beds). Room was setup for our arrival - sufficient towels, pillows, glasses for 3 (rarely happens in most hotels). Observant staff replenished room items as needed.
Restaurant (Version) was welcoming & served tasty food; opened late which was perfect for our late check-in. Service was great - appreciative of the kitchen staff for the accommodation.
Front desk staff helpful & friendly.
Fitness center is sufficient & held all the needed equipment. Clean sauna/shower area.
Overall a top notch hotel in a great location.
Friends_and_family Family
10/10
Exceptional
12 Sep 2022
Verified traveler

One of the better ones in it's class

In my opinion one of the better ones in it's class. Beds are nice, and unlike most hotels, also the pillows were good quality (and not too large). Also enjoyed the fact that hotel itself is not too large, breakfast ingredients are good quality (though tea mugs could be much larger).
Business
10/10
Exceptional
30 Aug 2022
Richard
The breakfast at U14 is the best-generous, great variety, all freshly prepared. Version restaurant tasting menu is also amazing. Gym, sauna, bed, bathroom, toiletries, lobby, staff all superior standards. Comfortable, stylish, unique, exceptional furnishings, the multi-dial wall clock in lobby is an artwork of genius.
Leisure Family
10/10
Exceptional
04 Aug 2022
Richard
Loved this place. A block from the Harbour. High quality fittings and furnishings, no street noise, no inter-room noise whatsoever, excellent breakfast, handy supermarket two blocks away, seamless WiFi.
Business_and_leisure Family_with_children
10/10
Exceptional
31 Jul 2022
Michael
This was an excellent experience. Wonderful hotel. Clean, friendly staff, excellent breakfast and good location. Parking is an issue so it takes time to locate a spot that lets you spend the night
Leisure Partner
10/10
Exceptional
28 Jul 2022
maura sharon
Great location! Very nice design! We would go back and recommend.
Leisure
10/10
Exceptional
19 Jun 2022
Joe
Conveniently located near many many walkable sights and food options. Public transportation is so simple to get anywhere in Helsinki. Download the HSL app to purchase and use tickets on public transport, very easy to use. The staff was fantastic, Adnan and Aurora were 2 standouts that helped us with our travels. Adnan suggested the HSL app and it was great. We chose to eat outside the hotel restaurant just to experience as much of Helsinki as we could. Breakfast every day we went to a cafe down by the water for pastries and coffee. Nice, quiet hotel, great location.
Leisure Family
8/10
Excellent
10 Mar 2022
Yen Yen
A nice and modern hotel. Reception staffs are friendly and helpful. Breakfast is good. Within walking distance to good restaurants. There is also a Supermarket nearby.
Leisure Family
8/10
Excellent
30 Jan 2022
Verified traveler

Helsinki mini break

We had a very nice 3 night stay, very cosy and comfortable room. The location was good, very central but a bit away from crowded streets (which is a positive). We would stay here again. Front desk team were very helpful and friendly and generally the team at breakfast were very good except for our first morning when I asked for some break approx 30 minutes before the end of breakfast service and was told that breakfast was over and there wasnt anymore bread which I found very strange!
Partner
10/10
Exceptional
21 Jan 2022
Ville

Amazing stay

U14 is now my favorite hotel in Helsinki. Everything from rooms to food to the staff was exceptional. Big, big thanks to the staff for always going that \"extra mile\"
Business Self
8/10
Excellent
07 Jan 2022
Weiqin

hotel under tight budget but staff service good

Felt that the hotel is under budget control… a bit stingy in terms of refilling of teabags, coffee, milk… we booked 3 pax but only 2 teabags, 2 sachet of milk per day per room… breakfast selection also felt like under tight budget… but quality not bad even thought selections are quite limited… shower drainage clogged… but the service of staff is fast and good …
Friends_and_family Family
10/10
Exceptional
27 Dec 2021
Mikko

Our favorite Helsinki hotel

Always the most stylistic in Helsinki, with cute hippos everywhere
10/10
Exceptional
05 Nov 2021
Verified traveler

Excellent hotel

Chic hotel with excellent restaurant & bar for business purpose
Business
10/10
Exceptional
15 Oct 2021
Verified traveler

Helsinki business trip

Excellent hotel, great bedrooms and very comfy beds
Business
8/10
Excellent
07 Sep 2021
Verified traveler

Great Location

The hotel is in a perfect location, and the staff was extremely helpful with all of our extra travel questions. We'd definitely stay again.
Partner
10/10
Exceptional
23 Jun 2021
Mikko

Mikko O

The most stylish, modern, hotel in Helsinki. Excellent and friendly staff. Nice clean rooms, good TV with Netflix. The breakfast buffet is open late during the weekend and worth it.
Partner
10/10
Exceptional
23 Feb 2021
Verified traveler

Amazing addition to Helsinki’s top hotels

Amazing, Uber cool decor. Comfy beds, stylish bathroom, great location in the city center but stone throw away from the sea front. Great brekkie buffet. What not to love about this hotel. We will be back.
Friends_and_family Family
10/10
Exceptional
30 Jul 2026
Johannes
Väldigt rent. Hjälpsam och trevlig personal.
8/10
Excellent
12 Jun 2026
FEIHAO
スタッフの皆さんは非常に明るくて、部屋も良かったのですが、以下の3点に問題がありました。
①初回からシャワー室の排水が悪く、使っているとお湯が足元に溜まってしまいました。排水口の掃除は必ずお願いします。
②ミニバーの冷蔵庫が全く冷えず、ただの保管庫となっている。
③コーヒーメーカーのドリップのお湯が逆流しているようで、コーヒー粉の排出箱内に溜まっていた。
Partner
10/10
Exceptional
30 May 2026
Santeri
Hyvä hotelli hyvällä sijainnilla
Partner
10/10
Exceptional
25 May 2026
Sanna
Hotelli oli hyvällä paikalla, hyvät kulkuyhteydet. Huone oli mukava, kivasti sisustettu ja hiljainen. Aamiainen oli erinomainen, erittäin monipuolinen ja laadukas.
Friends_and_family Friends
8/10
Excellent
02 May 2026
Anna
Bra restaurang
Business Partner
10/10
Exceptional
12 Apr 2026
Otso
Hyvä aamiainen ja siistit huoneet.
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Erik
Utmärkt läge inom promenadavstånd från centrum (och Silja Lines terminal). Bra rum med sköna sängar. Fin frukostbuffé. Trevlig och snabb personal i receptionen. Inget att anmärka på.
2/10
Poor
09 Apr 2026
Deniz
Stayed here more than 10 times and am a 30-year-old Marriott/Starwood client. The manager could not even help to change a double booking to another date. The other hotel did it in 5 minutes. Goodbye, I'll take my money elsewhere.
Self
6/10
Pleasant
06 Apr 2026
Anu
Restaurangen inte öppet på söndag kväll, ingen möjlighet för middag trots att det sägs att de är öppna alla dagar i veckan.
På frukosten, till exempel pannkakor kostar extra.

Rummet var rent, men damm i badrummet samt var fönen mycket gammal och i ett dåligt skick. Förväntade mig mer från ett hotel som marknadsför att vara i Top10 av Luxury Hotels.
Friends_and_family Family
4/10
Poor
10 Mar 2026
Jesper
No free WiFi. You have to sign up for their customer club.
Never staying there again.
10/10
Exceptional
05 Mar 2026
Marko
Siisti huone ja ystävällinen henkilökunta
Partner
10/10
Exceptional
27 Feb 2026
Deniz
Always the best hotel and always the most friendly staff. Could recommend it any day of the week. See you soon again!
Business
10/10
Exceptional
30 Jan 2026
Tuomas
Siisti huone, hyvä palvelu ja aamiainen, baarin drinkit buenos
Partner
10/10
Exceptional
15 Dec 2025
Risto
Siisti hione ja ammattitaitoinen henkilökunta. Aamupala oli saatavilla jopa klo 14:00 asti.
10/10
Exceptional
01 Nov 2025
Jere
It was nice hotel
Partner
8/10
Excellent
22 Oct 2025
Tore
Har ikke fått stempel for oppholdet

Haven’t got stamps for this stay
8/10
Excellent
22 Oct 2025
Tore
Har ikke fått stempel for oppholdet

Haven’t got stamps for this stay
8/10
Excellent
22 Sep 2025
Ming Wai
Overall good experience
Partner
10/10
Exceptional
18 Aug 2025
Yu
レセプションの方がどなたもとても親切でした。観光スポットや近くの施設については休館日や工事中などの情報も加えて説明してくださいました。

部屋も綺麗に整っており、広さも十分でした。朝食やサウナも楽しめたので、とても良い滞在ができました。
Leisure Family_with_children
10/10
Exceptional
04 Aug 2025
Riikka

Hyvä ilmastointi

Hyvä ilmastointi. Huoneen sai ihanan viileäksi muutaman viikon helleputken jälkeenkin. Palvelu ensiluokkaista, loistava aamiainen.
Partner
10/10
Exceptional
21 Jul 2025
JAIME
Excelente hotel de negocios o vacaciones
Leisure Family
10/10
Exceptional
17 Jun 2025
Michael
Eine alles gelungene Städtetour.
Leisure Pet
8/10
Excellent
18 Apr 2025
Varita

Nice and comfy

We had a pleasant stay there. Walking distance to sightseeing places and the bay. Just few blocks from the tram.
Rooms were nice and comfy. Staffs were super friendly and helpful.

Friends_and_family Family
10/10
Exceptional
08 Mar 2025
TONY
In the center of Helsinki
Business Self
10/10
Exceptional
16 Dec 2024
Jacob

Mycket bra

Mycket bra. Här bor jag gärna igen.
Business
10/10
Exceptional
13 Oct 2024
Verified traveler

Ihanan iso sänky ja muhkeat peitot

Mielestäni hintansa arvoinen! Vietimme vain yhden yln mutta olisihan tuta vonutbusemmankin yön viettää!
Partner

Location & surroundings

Hotel U14, Autograph Collection
Unioninkatu 14, Helsinki, Finland

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Hotel U14, Autograph Collection

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