Scandic Simonkentta

Finland , Helsinki
HELSINKI, Simonkatu, 9
Show on Google | Map

100 reviews shown

10/10

Exceptional

02 Jan 2026

Cheong

I booked this hotel cos of it location. It is connected few shopping mall, metro and even the famous Kamppi Church. and tram stop in front hotel that go to old market. The room was great too. Really like this hotel, will stay again if back to Helsinki

Leisure Partner

6/10

Pleasant

19 Dec 2025

Jonathan

Room was not acceptable for the price. The sink was clogged - it took 20 minutes to drain. Towels were thin. Bedding was substandard. Housekeeping woke me up at 8am to clean room and then never returned, so my room was never cleaned. Also, no phone in room so I have to get dressed to go to lobby to request something. Poor value

Self

8/10

Excellent

15 Nov 2025

Desirada

Staff was ok-had some communication issues!
Very central location

Friends_and_family Family

6/10

Pleasant

06 Nov 2025

Courtney

The location isn’t fantastic, there are better places to stay for similar prices. The majority of staff seemed apathetic and unhappy - it was disheartening considering the price of the hotel to not even get a smile.

The lighting situation is horrendous in the rooms, they are so complicated to figure out that a guide has had to be printed and included in the room.
The lights and power in my room ceased to work after the first night (lights were stuck on and all PowerPoints were off) and nobody was available to able to come and look until the following day - thankfully I was able to move rooms instead of waiting.

The bar is incredibly expensive, as is the wellness/spa area and services provided.

Frankly my friends and I, who had paid significant amounts of money to stay at what we thought would be a nice hotel, left disappointed and refused to spend any extra money on additional services (such as breakfast, drinks, etc) and instead spent our money elsewhere.

The aesthetic of the rooms is really nice, they are well styled and my room was cleaned well.

Leisure Friends

10/10

Exceptional

14 Oct 2025

Solveig

Convenient to all types of transportation

8/10

Excellent

13 Oct 2025

Andrew

Nice hotel, great location and good clean rooms. No usb in rooms so need plug adaptor.

Self

10/10

Exceptional

03 Oct 2025

Caio Favaretto

Best experience in Helsinki

Leisure Self

8/10

Excellent

20 Sep 2025

Christopher

The hotel is convenient for the train station as well as walking distance to some interesting sites of Helsinki.
Great staff throughout - check-in, bar, breakfast and chedk-out.
Room was comfortable.

Leisure Self

10/10

Exceptional

10 Sep 2025

Ellen

Good spot

Great modern hotel close to Helsinki Central Station. Only about a 5-6 minute walk. Lots of things and dining options around. Room was clean and spacious. Staff were very friendly and helpful.

Partner

10/10

Exceptional

30 Aug 2025

David nEILSON

Really nice hotel in a great area for exploring the city.

Leisure Family

6/10

Pleasant

17 Aug 2025

Anne

Good location, basic room. No tea/coffee facilities. Towels need an upgrade. Suitable for short stay.

Leisure Self

10/10

Exceptional

10 Aug 2025

Sarah

Great base for exploring Helsinki.

Leisure Friends

10/10

Exceptional

04 Aug 2025

Edelmaris

This was an excellent hotel. The location was cery convenient. Also, it was very clean. The only minor issue was the air conditioner was not too cold.

Leisure Friends

10/10

Exceptional

27 Jul 2025

Bishnubrata

Very good

10/10

Exceptional

26 Jul 2025

MAN WAI

Close to central rail station, next to bug shopping mall and lots of restaurants

Leisure Family

8/10

Excellent

14 Jul 2025

Tero

This is a nice hotel in a good location. I've stayed here 4 or 5 times and most likely will be back again.

Offer to upgrade for 20€/night gave us huge balcony from 7th floor. It was definitely worth the money!

On this visit we had some issues with cleaning. One day we left room around 10am with sing in the door handle requesting cleaning. We returned after 3pm and room hadn't been cleaned. In the end we didn't have cleaner visit the room at all.

Mens sauna was also had shampoo and body wash containers either empty or broken.

These are small things which should be quite easy to fix.

Leisure Family

8/10

Excellent

17 Jun 2025

Melissa

convenient location to train station

Business

10/10

Exceptional

15 Jun 2025

William

Clean, friendly and efficient service, great breakfast. Excellent location too

Business_and_leisure Self

10/10

Exceptional

15 Jun 2025

Birger

Great location. Clean and modern room. Friendly service.

Self

10/10

Exceptional

11 Jun 2025

Gordon

Excellent breakfast buffet.
Great location
Nice staff

Leisure Partner

10/10

Exceptional

21 Apr 2025

Kaitlyn

Great property in a great central location.

10/10

Exceptional

26 Mar 2025

Emily Jane

Great location. Room was nice. Hotel staff were friendly and helpful. Breakfast had a lot of good vegan options and was tasty.
It was a bit noisy from the tram outside and also there was construction inside the hotel. Otherwise enjoyable stay and would come back.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2025

mary

Nice and near to the Shopping mall, metro, bus station.

10/10

Exceptional

25 Jan 2025

Jouko

Clean, modern, surprisingly quiet hotel with friendly staff in a convenient central location. Included breakfast was great! I've stayed at four different Scandic properties in Helsinki, and all have been equally positive experiences.

Business_and_leisure Self

8/10

Excellent

18 Jan 2025

Petr

Average

Pretty average hotel with good location to metro and lot's of dining options around

Business

10/10

Exceptional

16 Jan 2025

Joy

Awesome breakfast. Great location. Tram right outside. Close to train station and shopping galore!

Friends_and_family Family

6/10

Pleasant

06 Jan 2025

Riikka

I was shocked to realize that the room bed had 10 + hairs what never had happened me before. It was really disgusting to realize that most likely I slept in used bed sheets.

Self

10/10

Exceptional

03 Jan 2025

ana

Amazing location for a great value and with breakfast included

8/10

Excellent

12 Dec 2024

HONG

Good location, breakfast, friendly staff, lovely sauna, gym a little bit small

Leisure Partner

6/10

Pleasant

23 Nov 2024

Doris

Convenient location

Hotel is conveniently located to shopping, restaurants museums and train station.
The bed was very soft and uncomfortable and there was too much noise from upstairs and neighboring rooms as well as from the city.

Friends_and_family Family

10/10

Exceptional

16 Nov 2024

Gregory

Would stay here again

Very comfortable hotel in a great location.

Friends_and_family Friends

8/10

Excellent

11 Oct 2024

Ronnye

Our room faced the plaza and the lights from the billboards made sleeping difficult. The noise from wherever the music was coming from (I was on 4th floor) was disruptive. My dirty glassware was never removed from my room (I was there 8 days-and I mentioned it twice to the front desk).

Leisure Family

10/10

Exceptional

02 Oct 2024

Diane

A convenient, modern place to stay

A sleek, modern hotel close to the Central train station and convenient to Helsinki Center.

Partner

8/10

Excellent

28 Sep 2024

Anni

Great stay at the heart of Helsinki

Great breakfast, sauna & overall a great stay.

Partner

10/10

Exceptional

26 Sep 2024

Felino

Right in the heart of Helsinki, close to transportation, sites and dining options.

Leisure Self

10/10

Exceptional

02 Sep 2024

Maritta

We have stayed at this property on multiple occasions and will continue to do so. The staff is attentive and friendly, the breakfast buffet has a wide variety of items to choose from, the location is great, and the rooms are neat and clean. You can walk to/from the main railway station, major shopping areas, and numerous dining options. The direct access via elevator to the Metro station and shopping mall - which includes a large grocery store - is a major plus.

Leisure Family

6/10

Pleasant

17 Aug 2024

james

You have your FOH crewing wrong !

Terrible service at reception for check in and the whole stay - 2 staff and one always doing something else. Totally acceptable waits. You have your FOH crewing massively wrong !
Room temp too high and ancient air system.
Shockingly lumpy bumpy man-made material pillows made the most uncomfortable sleep- sweating and discomfort

Business

10/10

Exceptional

13 Aug 2024

Amy

Nice hotel, great location, outstanding breakfast buffet

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Great location with sauna and full breakfast

Business_and_leisure Family

8/10

Excellent

31 Jul 2024

Iris Linnea

Interesting view from the sixth floor and a very tasty breakfast buffet. Wardrobe space a bit limited and bathroom could have done with a shelf for make up bags etc.

Leisure Family

10/10

Exceptional

26 Jun 2024

Rui

Convenient place which connectd to a shopping mall underground, walkable to lots of places and train connectd

Leisure Family

10/10

Exceptional

01 Jun 2024

Gerardo

Really clean and near places that stay open late

10/10

Exceptional

09 Mar 2024

Gabriel

Great

Always great place.

Only minus is the shower. Floor gets wet so that is annoying

Business

10/10

Exceptional

07 Jan 2024

Richard James

Friendly and helpful staff

Leisure Family

2/10

Poor

03 Jan 2024

Filippo

Please stay away from this Hotel ( and in general all scanidc). The room are extremely cold and not properly heated. We stayed in Helsinki fron Jan 1 to 3, our room was freezing. The reception staff said they have a centralized heating system but it was actually not working? We requested an additional heater, but they olny had small ones definitively not enough, we suffer cold for 2 nights. Finally aftet check out, we find out that the storage luggage was unattended and we had to store our luggage at our own riesk.. this is ridiculous, I don't understand how is thas even possible.

Leisure Partner

8/10

Excellent

02 Jan 2024

Mary

The hotel was located above a major mall and bus station . Extremely convenient. The rooms were rather small and a bit dated. The bathroom had an extremely odd shower and most of your items were soaked as the plastic did not shield properly.

Leisure Partner

6/10

Pleasant

07 Dec 2023

Amna

Not recommended

No water boiler
No coffee
Nobody clean the room the next day

Friends_and_family Friends

10/10

Exceptional

19 Oct 2023

Barbra

Nice property in safe area. Convenient for walking to train station, transportation to ferry pier and restaurants. Hotel is pleasant.

Leisure Partner

8/10

Excellent

23 Sep 2023

Petr

OK - not WOW

Convenient place to stay - would I suggest are friendly approach and welcome at the front dest ? Yes I would. Its OK place - if you like impersonal approach - you will love it.

Business

8/10

Excellent

25 Aug 2023

NATALIA

It was good stay. The room was looking like tired and had some spots not perfectly clean . At the reception there was long and confusing line and reception stuff could not organize it. In the room no cattle or coffee machine.

Business_and_leisure Self

10/10

Exceptional

17 Aug 2023

Myeong Jong

Very good Breakfast

Leisure Family

10/10

Exceptional

11 Aug 2023

Mark

Mad restaurant - food is excellent
Reception understaffed at times.
Location excellent for trams / trains / buses / shops.

Business Partner

10/10

Exceptional

10 Aug 2023

Kelly

Excellent location. Fantastic breakfast, so much Excellent food. Sauna and workout facility.

Leisure Partner

8/10

Excellent

26 Jul 2023

sandor

Excellent location.
Needs a better cleaning in rooms and in facilities

Leisure Family

6/10

Pleasant

24 Jul 2023

Maija

Location great, hotel clean
Staff shortage noticeable especially in reception area, having to queue on arrival and departure. As having staid many times in the past, I was disappointed this time that it did not measure up to the previous standard.

Leisure Friends

10/10

Exceptional

05 Jul 2023

Katie

We had an enjoyable stay at this hotel. The location was perfect, with the train station, the port and main attractions all in walking distance. There were lots of shops, restaurants and bars nearby.
The rooms were spacious and clean. Good air con and a safety deposit box provided. Hotel staff were very friendly and helpful. Breakfast was fantastic as the food seemed fresh and there was so much choice.
Overall, great stay and highly recommend.

10/10

Exceptional

01 Jul 2023

Mika

Nice hotel right next to the train station, lot’s of shopping and dining options.

Leisure Family

10/10

Exceptional

24 Jun 2023

Nina

8/10

Excellent

22 May 2023

Danielle

This hotel has everything you need in an excellent location for exploring the town.

10/10

Exceptional

15 May 2023

Anna

Central location

Leisure Family

10/10

Exceptional

05 Jan 2023

Tuomo

A great place to stay but if ypu book theough Orbitz ypu collect zero points

Leisure Family

10/10

Exceptional

03 Jan 2023

claire

Would stay again

All good. The staff was friendly. The room and hotel were clean. The breakfast was great. Terrific location.

Partner

10/10

Exceptional

01 Jan 2023

Ahmet

Everything was excellent. Great hotel for downtown Helsinki. Highly recommended. You won’t be disappointed.

Business_and_leisure Self

6/10

Pleasant

15 Dec 2022

Clare

Location was ideally located near the Helsinki train station (if u know how to navigate the underground route) and surrounded by malls with tons of food options! Everything was originally perfect for me n hubby but was ruined thereafter. We left our luggages with the hotel for safekeeping during checkout and they were stored in a locked room. When we went back to the hotel to collect the luggages, we queued at the reception and requested for the hotel staff (male) to unlock the luggage room door for collection (it’s self service, door to open and I will have to go into the room to take my own luggage). The hotel staff responded with “yes I will open the door for you” and then walked away to a hidden room behind the hotel reception counter. We waited in front of the luggage room door for a few minutes and eventually realised that our request got ignored! We got to queue again for another staff to assist us with the unlocking of the luggage room and it’s then, I found out that all the staff need to do is to PRESS ON ONE BUTTON THAT IS LOCATED RIGHT AT THE COUNTER. The first hotel staff could have just pressed on it but he chose not to and walk away. Where did customer service go?

Most of the staffs are considered nice. Extra credits to ladies serving breakfast at the restaurants. Always so prompt and helpful. The breakfast variety doesn’t change everyday but it’s still yummy! Recommended since food is nice and location is good but just pray that you don’t meet moody staffs.

Leisure Partner

10/10

Exceptional

23 Sep 2022

Mark

Fantastic location with easy access to shops and transport. Recommend.

Leisure Family

10/10

Exceptional

13 Sep 2022

Cara

This is a great hotel! So glad we stayed here. Free breakfast was a full buffet with lots of options. Bathroom had a tub, and you can connect your phone to the TV to watch shows from your streaming services. Wi-Fi was good quality. There is a small shop with snacks, fruit, toiletries, and small gifts. The check in can be a little long right at 3pm. We arrived at noon and there was a room ready. Free luggage storage was helpful. Taxis were waiting right outside the hotel. You can also walk to many destinations.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Sep 2022

Alexander

A very nice conveniently located and reasonably prices hotel. The breakfast was great, and the on-site restaurant much better than most hotel restaurants I have seen.

Leisure Self

4/10

Poor

30 Aug 2022

Ville

Price and quality didn’t match

Not so great experience. Room price compared to the quality and service did not follow. AC didn’t work. Some buttons in the elevators worked when those wanted. Cleaner came in the room without knocking. Wi-Fi was slow. TV user interface freezed couple of times and all of the channels were not ok to watch because constant cutting of the broadcast. We were not even asked how was our stay?!? Breakfast was okay, basic Scandic style. Place of the hotel was only good thing.

Partner

10/10

Exceptional

22 Aug 2022

Vasiliy

Breakfast was great

Leisure Family

10/10

Exceptional

14 Aug 2022

Sergei

Fantastic hotel, excellent service, very nice people.
Would not mind if USB chargers are added to rooms.

Leisure Self

10/10

Exceptional

14 Aug 2022

Martin

Excellent breakfasts

10/10

Exceptional

23 Jul 2022

Alexander

Excellent breakfast.

Leisure Friends

10/10

Exceptional

23 Jul 2022

Adam

Good location, spacious room with mini-fridge and very helpful staff. The only negative was the shower in the bath.

Leisure

10/10

Exceptional

21 Jul 2022

Natalya

Everything was outstanding

Leisure Family_with_children

8/10

Excellent

07 Jul 2022

Colin

Good hotel

Excellent breakfast. A couple of reception staff unhelpful and surly, but other very helpful. Good location. Close to Metro and Central Station. Spacious lobby.

Business

8/10

Excellent

05 Jul 2022

Martin

Loved the access via shopping centre lift, just across from the metro.

Leisure Self

6/10

Pleasant

03 Jul 2022

martin

Disappointing sleep

Not a comfortable night's sleep. We were three adults sharing a standard triple room. With the sofa bed out there was very little floorspace. However, the poor sleep was due to the room being too hot. The hotel advertises air conditioning, but it is really a sort of feeble climate control. The black knob on the wall will not cool the room much because it can't. This was explained twice on enquiring at separate times by the reception staff, with a shrug of the shoulders, and the comment that it was hot outside and there was nothing more to be done. Well, you could try opening the small side window, if you could cope with street noise at 2am of cars and motorcycles backfiring, trams squealing by and drunks on their way home. The windows were filthy on the outside, so opening one inwards wasn't pleasant either. Rooms are not cheap so one expects to sleep well as a minimum. Breakfast was good and the downstairs lounge areas very spacious and comfortable. If you have kids beware the nuts and sweets placed on the shelf above the mini bar (they are not a free welcome gift)

Friends_and_family Family

10/10

Exceptional

10 May 2022

Ricky

Clean and neat at all times. Very friendly and professional. Would like to call out the team at the Monkey Bar - they were all excellent.

Business

10/10

Exceptional

26 Feb 2022

Lee

Very good.

Very good hotel in a great location. There is access direct into a shopping centre with a few places to eat and drink. The only criticism I have is the lack of kettle, tea and coffee in the room.

Partner

10/10

Exceptional

01 Jan 2022

Sari

Very convenient location. Breakfast was excellent.

Partner

10/10

Exceptional

10 Dec 2021

Verified traveler

The front desk people were very friendly and helpful with how to navigate the city and helping with some small document printing.

The rooms were very nice and the breakfast was amazing!

Partner

8/10

Excellent

28 Feb 2026

Markus

Suhteellisen

10/10

Exceptional

17 Feb 2026

Magnus

Allt kanon , frukost kanon

Business Self

8/10

Excellent

17 Feb 2026

Raili

Siistiä oli, ystävällinen palvelu.
Ongelmia toisen kortin kanssa.

Friends_and_family Friends

8/10

Excellent

03 Feb 2026

Hanna

Huone siisti ja hiljainen. Henkilökunta ystävällistä ja aamiainen maukas ja monipuolinen.

Self

6/10

Pleasant

01 Feb 2026

Ulla

Långa köer till receptionen. Vänlig personal och rummet ok

Partner

10/10

Exceptional

30 Jan 2026

Charlotte

Väldigt bra läge, alltid bra nivå på Scandic hotellen likaså detta, trevlig personal. Rekommenderas!

Friends_and_family Friends

8/10

Excellent

28 Jan 2026

Kristina

Bra läge i stan, sängen kändes lite sliten. Annars allt bra.

Business

10/10

Exceptional

19 Jan 2026

Hrafnhildur

8/10

Excellent

17 Jan 2026

Arja

Bra bemötande, rent i rummet bra läge.

Friends_and_family Family

8/10

Excellent

05 Jan 2026

Anne-Maria

Siisti perushuone.Hyvä aamupala.Hyvä sijainti

Partner

8/10

Excellent

31 Dec 2025

AKIKO

清潔で、部屋は広く、とても快適でした。サウナ付きのお部屋だったので、堪能しました。ただ、バスルームのドアが壊れていて閉まらなかったことだけがざんねんでした。シャワーの湯量は多くはなかったですが、困るほどではありません。

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

Claudia

Zimmer war gut. Frühstück etwas bescheiden, Säfte waren kaum trinkbar. Zimmer wurde nicht gründlich gereinigt, sehr oberflächlich. Personal war freundlich. Sehr zentrale und gute Lage

Leisure Friends

10/10

Exceptional

19 Dec 2025

Pirjo

Kiva moderni hotelli hyvällä paikalla. Huone avara ja erittäin siisti ja mukava sänky ja petivaatteet. Mukava tunnelma.

Friends_and_family Friends

10/10

Exceptional

17 Dec 2025

Alexandre

Nada a acrescer!

Partner

10/10

Exceptional

14 Dec 2025

Raija

Aamiainen ei kuulunut hintaan vaan se piti lunastaa erikseen. Se oli mielestäni iso miinus.

Self

6/10

Pleasant

13 Dec 2025

Kirsi

Respaan tunnin jono sisäänkirjautumisessa, joten huoneen sai vasta klo 17. Respa ei edes pahoitellut. Huoneesta puuttui pyyhkeet ja helmalakanassa oli koiran karvoja.
Hotellin sijainti on hyvä. Aamupala oli perusok. 18€ lisähinta kallis.
Baarin aukioloajat suppeat (aukeaa klo 16-17) viikonloppuna.

Friends_and_family Family

4/10

Poor

13 Dec 2025

Katriina

Huoneen televisio ei toiminut ollenkaan. suihku oli luokattoman huono ja lattiakaivo ei vetänyt, joten suihkun lattialle jäi lammikko saippuavettä, joka teki siitä hyvin liukkaan ja vaarallisen. Tyynyt olivat todella litteitä ja niillä oli huono nukkua.

Friends_and_family Friends

8/10

Excellent

10 Dec 2025

Tuula

Huone oli siisti ja henk kunt.oli ystävällisiä. Mutta shampoo purkki oli ylläytäen tyhjä kun olin suihkssa niin siinä.vasta huomasin

Friends_and_family Friends

6/10

Pleasant

06 Dec 2025

Yuka

穏やかな時間を過ごすことができたました。