Name: Omena Hotel Lonnrotinkatu
Address: Lonnrotinkatu 13, Helsinki, 65101, FI

10/10

Exceptional

28 Jun 2026

Sergiy

Self-service hotel about 6 blocks away from the railroad terminus. Everything is controlled by the code, including the elevator, which may not be a great idea from the security perspective, as the same code also opens your room. The room amenities were good, with a tiny fridge and a microwave, and a little table you can put your laptop on.

Self

8/10

Excellent

27 Jun 2026

Julie

Self check in OK in the early hours. Unmanned hotel - fine for a 1 night stay close to the train station.

Self

6/10

Pleasant

20 Jun 2026

Jakub

Basic level accomodation with clead bed and bathroom.

Self

6/10

Pleasant

09 Jun 2026

Deana

Location was fantastic and check in was easy for me, although each time I went past the front door it seemed like someone was struggling to check in. Cleanliness was mid.

Self

8/10

Excellent

26 May 2026

Amy V Relf

Everything I had to touch was clean. There was a brown smear on the wall…. I just didn’t touch it. Great location. Self check in worked well.

Self

6/10

Pleasant

16 May 2026

Swee Meng

Location is good

10/10

Exceptional

09 May 2026

Noemy

I had a very nice stay at Omena Hotel Helsinki Lönnrotinkatu. The hotel uses a code system for everything, which made the experience very convenient and modern. You need a code to enter the hotel, use the elevator, and access your room, which felt secure and easy to use.

Customer service was also excellent. Whenever I had a question or issue, I could message them through Expedia and received a reply very quickly.

The hotel itself was very clean, and the location was perfect since it is right in the center of the city. The Central Railway Station is within walking distance, and there are many restaurants, shops, and supermarkets nearby, making it very easy to get around and enjoy Helsinki. Overall, it was a smooth and enjoyable stay, and I would definitely recommend it.

Business

10/10

Exceptional

24 Apr 2026

Steven

All automated, perfect stay

Self

10/10

Exceptional

20 Apr 2026

Atibel

Great location. Near everything. Supermarket right across the street. Restaurants, bars, bakeries all within walking distance. Check-in and Check-out process very easy.

Self

10/10

Exceptional

03 Apr 2026

Tiran

Great price, great location, had everything needed.

Self

6/10

Pleasant

01 Apr 2026

Boris

It was my first time in an \"automated\" hotel: everything from the hotel entrance door to the room door is opened with a code. Everything was OK

Self

8/10

Excellent

31 Mar 2026

Tanja

A very clean, cheap and super well located hotel. No reception, I received a code that I could use to open all doors. Everything was easy and effortless. Seeing how this is obviously a budget hitel, it was such a lovely surprise that the room still had kettle, tea, coffee, sugar etc there. Also a fridge 👍

Self

4/10

Poor

30 Nov 2025

Felix

I was taken to the room for the disabled despite not been disabled

The bedsheet had strains, looked dirty and smelly.

Despite the hotel been cheap, I didn't expect such a poor service

Partner

6/10

Pleasant

10 Nov 2025

Margit

Jes

Business

8/10

Excellent

21 Oct 2025

Kenichiro

Nice automatic system!

Leisure Self

8/10

Excellent

20 Oct 2025

Luiza

Very easy to book and go. I have stayed just 1 night, arrived late and left the other morning.

The room has everything you need (even for eating).

Business

10/10

Exceptional

13 Oct 2025

Dustin

One Night in Helsinki

The hotel is centrally located so it's walkable to the main downtown area. Theres also a supermarket across the street. The codes are only activated at the ckeck-in time, so plan your arrival at that time. And remeber your code - you need to use it three timea to get into the building, floor, room. The communication from the customer service was fantastic.

6/10

Pleasant

05 Oct 2025

Verified traveler

Shower water is only warm. If you want a hot shower, you must use the bidet shower from the toilet since this is the only way to get hot water. The downside is that you have to squat the whole time and it does not feel very hygienic to spray your face with the same bidet which you just used to your other parts.

You cannot open the windows, so you don’t get any fresh air. I had to suffer all night since the AC only blows air into the room, and my nose got stuffed because of this.

I did not feel safe, since there were often some sketchy people hanging around at the front door of the hotel. The problem is that they can easily see when you enter the code to the lobby door, and the same code also works for your room. So if they see you entering the code and follow you to the same floor where your room is, they could get into your room anytime.

Good:
Fridge, instant coffee, water boiler, TV, internet, plenty of towels, soap and lots of toilet paper, decent bed, 4 good pillows, huge windows with lots of sunlight, and an electric plug next to the bed.

My conclusion:
I would rather spend my money renting a private apartment in the Tapiola district for the same cost

Leisure Self

8/10

Excellent

25 Sep 2025

Smiljka

This hotel is in a great location. If you are not looking for luxury but a clean and practical place to stay for a few nights, I recommend it.

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Artjom

City cener

Business Self

8/10

Excellent

07 Sep 2025

Jose

This is a good hotel to stay the rooms are big. They don’t have staff onsite it’s all automatically done. I have no issues but I saw other people having issues. It is located about 10 minutes walking from the senate square/old town. There are lots of restaurants convenient stores, mall, and even a super expensive stripe club. The down side they don’t offer storage for your bags and the checking is at 4 pm. I will stay here again

Leisure Self

10/10

Exceptional

07 Sep 2025

Ferdinand

Great

Leisure Self

8/10

Excellent

19 Aug 2025

Daniel

Great base for a few days

The room was fairly basic, but had all we needed, and was perfectly fine for our 3-night stay. The virtual reception was no issue with all instructions sent via email and text message as instructed. Very handy to public transport and food shops.

Partner

8/10

Excellent

27 Jun 2025

Verified traveler

Omena Hotel for 1 night stay

A bit of a walk from the main train station so we took a uber to/fro. Check-in was super easy and we liked that we did not have to worry about losing the room's card key :)

Friends_and_family Friends

8/10

Excellent

18 Jun 2025

Paul

Clean room. Simple, but clean.

Leisure

4/10

Poor

16 May 2025

Christopher

It’s cheap and the neighborhood is close to the town center but then so is the park bench at Old Church Park. This experience has taught me, no matter how affordable, that you can’t run a hotel WITHOUT staff to offer help and service.

Leisure Partner

8/10

Excellent

27 Jan 2025

Den

Booked for one night to see how the property was, ended up booking for another six nights. Close to the heart and soul of Helsinki. Felt safe inside, you have to use numeric key codes to enter everywhere, which is comforting. Five minute walk to the Ritzy shopping stores.

Leisure Self

8/10

Excellent

05 Jan 2025

Kritsana

Very good room with some concern

The Omena Hotel Lonnrontinkatu is conveniently located in Helsinki city center, just a 10-minute walk from the main train station.
Our room was clean and comfortable, featuring a sofa and dining table. Although the room was a bit small, it was perfectly fine for two people.
One thing to note is that this hotel has no reception, so check-in and check-out are done independently. However, this system has a major flaw. We were supposed to receive a registration link and code for check-in, but we never got it. Unfortunately, the customer service number was completely unresponsive, and the phone in the lobby was equally useless. We ended up having to contact our travel agency, who thankfully managed to get us the code within 15 minutes. However, this whole ordeal cost us two hours of our precious vacation time. And we weren't alone! During our 3-night stay, we witnessed at least 6-7 other groups experiencing the exact same problem. This is a serious issue that the hotel needs to address immediately. Guests should confirm their registration and code well in advance of their arrival date to avoid this frustrating situation.

Partner

8/10

Excellent

12 Dec 2024

Christopher

A very nice and convenient property to stay at while visiting Helsinki!

Leisure Friends

4/10

Poor

19 Nov 2024

Cody

The hotel was ok but the room was dirty, bed sheets were gross, bathroom smelt awful and over all the room felt gross.

Leisure Friends

2/10

Poor

15 Nov 2024

George

The room had sewer gas smelling all through the night. The rooms ending with 20 seem to have this isse

6/10

Pleasant

29 Oct 2024

Kyle

You only get one bath towel during your entire stay. There was a dripping or ticking noise coming from the ceiling.

Leisure Self

8/10

Excellent

30 Sep 2024

Colin

Had a pleasant stay at Omena Helsinki

Friends_and_family Family

8/10

Excellent

20 Sep 2024

Glyn Thomas

Centrally located, easy to get around

Leisure Self

6/10

Pleasant

18 Sep 2024

Tahsin

Very basic accommodation for those who don’t need the frills. I would’ve preferred to see staff on site but everything worked fine so it wasn’t an issue.

Leisure Self

8/10

Excellent

21 Aug 2024

Solomon Befekadu

I like the area
I did not like the curtains, do not cover the window fully and they let light to get through early in the morning.

10/10

Exceptional

19 Aug 2024

Matthew

Easy to get there

Convenient, comfortable, quick

Partner

10/10

Exceptional

07 Jun 2024

Robert

Great location and room

Customer service was great in ironing out a checkin problem. Room was spacious for Europe. Awesome to have the fudge, microwave and hot water pot. Close to train station and downtown stuff

Partner

10/10

Exceptional

28 May 2024

Stephen

Able give me late checkout

Business_and_leisure Self

6/10

Pleasant

19 Apr 2024

Khaldoun

There are no window shades and the curtains don’t cover the whole window. It was hard to sleep.
There is some mold on shower curtain.

Business Self

6/10

Pleasant

12 Apr 2024

Matthew

Excellent location, basic room.

Excellent location for exploring Helsinki. Basic facilities. Shower was freezing cold every time we tried to use it.

Friends_and_family Family

10/10

Exceptional

26 Mar 2024

Verified traveler

My room was very clean, bright and suprisingly spacious, especially the bathroom. The 4pm check in was a bit late for me though. Also I think there should be something to help push the water towards the drain after a shower.

Self

4/10

Poor

21 Feb 2024

Abdirazak

it is at the city centre only

Leisure Friends

10/10

Exceptional

22 Dec 2023

Sabino

Excellent value for money for Helsinki. Good location and service (even though they don’t have physical reception)

Leisure Family

4/10

Poor

21 Dec 2023

Ahmad

Disappointed

Very late check in time, no room service, if u need help u must pay to contact them
Room ventilation was too loud and they say they cant stop it because it'll stop for everyone
Room temperature was cold and u cannot adjust it
+ No one to change the towels

8/10

Excellent

19 Dec 2023

Stephen

The process of checking in online made it efficient. The room was adequate but the bed was cheap and uncomfortable, and there was some marking on the walls. Decent for the price.

Leisure Self

10/10

Exceptional

19 Dec 2023

OLEG

Location and surroundings were supurb

Leisure Partner

8/10

Excellent

02 Dec 2023

Verified traveler

Excellent location, good value for low price

Excellent location, large room (for 1 person), good facilities, very clean, warm, easy check in/out process. Basic but value for the price.

Self

8/10

Excellent

15 Oct 2023

may

Nice hotel with poor check in

Central hotel easy to walk to the centre. Check in process is awful as you have to go ok online and do it before in order to receive a pin number which you use for your entire stay to get into the hotel and room. No reception so no help if you need it. The room is adequate, had a microwave and fridge which was great. Shower water was lukewarm. Bed comfortable and TV great. Lots of space.

Business

10/10

Exceptional

03 Oct 2023

Aryan

Picture doesn't justify the the rooms

Business Family

8/10

Excellent

13 Sep 2023

R N

Did the job required

Leisure Self

10/10

Exceptional

04 Sep 2023

Mohamed Zanas

Very nice location and easy to access. Amazing accommodation experience

Leisure Family

8/10

Excellent

02 Sep 2023

TORU

Everything is automatic online, so check-in/out processes were extremely easy! Thank you.

Business_and_leisure Self

6/10

Pleasant

23 Aug 2023

Didem

Property is old and room was not really well cleaned and maintained. The best is the location.

Leisure

8/10

Excellent

18 Aug 2023

Julie

Good, easy access and well situated

Leisure Self

4/10

Poor

24 Jun 2023

Verified traveler

Location is good, rooms are too hot

10/10

Exceptional

13 May 2023

jennifer

Nice, clean room with all necessary amenities; towels, kettle, microwave and fridge. The bed was comfy and TV in nice position at the end of the bed. Good central location in Helsinki.

Leisure Self

8/10

Excellent

14 Apr 2023

Laura

It was ok

Leisure Friends

10/10

Exceptional

29 Mar 2023

tom

I've never stayed at receptionless hotels in the past, so I was a bit wary of the checking in procedures prior to and on my arrival in Helsinki. My concerns were allayed by the communication with Omena Hotels staff on the day before my arrival.

Omena Hotels Llonroninkatu is situated in a central area of Helsinki which is perfect for transport, sightseeing, shopping & nightlife - with a supermarket situated directly opposite and numerous restaurants in the same street.

The accommodation was as described and expected, so I was not disappointed. The hotel felt clean and safe throughout my stay, and is 1 that I would definitely return to in the future.

Leisure Self

4/10

Poor

20 Mar 2023

Verified traveler

Dirty rooms, do not stay here

Upon arrival we found numerous hairs in the shower, and the surface above the bed was sticky and dusty, obviously not cleaned. There was a huge stain on the bed. Website advertised the room as having 1 double bed, however there were two very thin mattresses and two thin single duvets, not ideal for couples, very misleading. We had to ask for extra duvets since those given to us were so thin. They did not respond to this until our final night, even then only gave us one extra thin single blanket. Definitely won’t be staying here again.

Partner

10/10

Exceptional

06 Mar 2023

John

2 nights in Helsinki

Centrally located hotel. Room provided everything that was needed.
Clean and comfortable
I would recommend this hotel

Business

10/10

Exceptional

01 Jan 2023

Irina

It was very good, quiet. The room was convenient, with tea and coffee. A very nice stay. Thank you

Self

4/10

Poor

02 Dec 2022

Gilbert

24 hr service - never answered there phone! Neighbours in room B232 were drunk, noisy and violent for three nights, still no answer from 24 hr service! Considered calling local Police enforcement! Room cleaning did not happen as per the hotel information.

Leisure Self

8/10

Excellent

24 Nov 2022

Verified traveler

Basic and functional

Generally adequate with good use of space.
Curtains are as useful as an ice vendor in lapland! Can I have a more lengthy material please?
The shelf above the bed was poorly designed such that you are unable to sit in bed without growing a massive lump on the back of your head from the accidents.

Partner

10/10

Exceptional

11 Nov 2022

Mario

Great location and comfortable

Very convenient location in the middle of the city. Very nice comfortable room. Staff was very friendly to send the codes to access on time.

Self

10/10

Exceptional

10 Nov 2022

Jennifer

Pros: Very clean, the bed area and 'living room' (second bedroom) was spacious. The bed was VERY uncomfortable. The microwave, kettle, fridge, and hair dryer were great and helpful amenities. I liked the red color. I liked having a code to enter the apartment and building instead of having to hold onto a key or card.
Cons: the bathroom was way too small. It was difficult to move around. The check in process was a little confusing; I didn't realize there was a \"B\" building at first. It wasn't terribly close to a bus stop.
We would stay there again. I felt safe and comfortable there.

Leisure Family

4/10

Poor

26 Sep 2022

Verified traveler

it shouldn't be called a hotel- it's a dormitory

the room and the toilet smelled terrible. bedsheet wasn't clean. everything in the room was tidy but not clean at all. hair was everywhere in bed. and the mattress was in terrible condition. the only good thing about it was the location. it's very close to city centre. this is not a hotel, it's a dormitory, people were making noise in the corridor until the late night.

Self

8/10

Excellent

25 Sep 2022

John

Great location not ideal with a baby

Fantastic location but not ideal with a baby didn't realize that was only cleaned once a week. We did request the bins emptied which they did the following day but that's was all they did in the room. Also woke to the floor wet the last day we the Aircon leaked alot over night

Friends_and_family Family

4/10

Poor

23 Sep 2022

Verified traveler

It’s a dormitory not a hotel. Zero hygiene

It shouldn’t be called as a hotel. It’s more like a dormitory or hostel. People were in the corridor made noise in the night and I couldn’t sleep well, even some of them knocked on my door a few times and as a solo female traveler I didn’t feel safe(there is no reception to call). The toilet and bedsheets were smelly and not clean. The only good thing about this hotel is the location.

Self

8/10

Excellent

18 Sep 2022

Wayne

Easily Located Down Town Helsinki Easy Access to Restaurants, Water Front, and Places to See.
Our Room was on the 4th floor Neat and Tidy, Quiet and Room for Two People.

Leisure Partner

10/10

Exceptional

10 Sep 2022

Conor

Very nice hotel close to the centre of Helsinki. Walking distance to all the sights.

Self

2/10

Poor

04 Aug 2022

Mindaugas

Broken bed

Hi, we stayed this night in your hotel (Omena Hotel Helsinki Lonnrotinkatu) and the experience was really bad. One of the chair bed was broken (the mid part of the bed construction). So it was impossible to sleep in that bad for one of our teenager :(

8/10

Excellent

29 Jul 2022

Tamer

It’s in the city center

Clean and central great location but no daily house keeping unless if you ask

Self

10/10

Exceptional

14 Jul 2022

Raj

Great location. Large enough room for four adults. Only 15 min walk from central station. Walkable to all of the city spots. No staff on site so ensure that you have your room number and access code to enter before you arrive. I received mine a few hours before checkin time by email.

Leisure Family

2/10

Poor

24 Jun 2022

Darrell

Rude staff and totally not helpful! Ridiculously late check in and they asked for more money at check-in!

8/10

Excellent

02 Jun 2022

Jesus

It is well located ans close to all attractions

Leisure Friends

10/10

Exceptional

22 May 2022

Marinko

This is a simple self check hotel. Its easy, quick, great value in a great location. Nothing fancy, but it works.

Business Self

8/10

Excellent

24 Apr 2022

karin

Good location. Easy walk to tram lines.

Leisure Partner

6/10

Pleasant

01 Feb 2022

Felicity

Great location and very good value, but no cleaning while I was there (4 nights) inc no new towels or bins. Also the number to the 24hr reception did not work while I was there - I tried to call to request help to quiet a very loud group in the room next door at 2am on one of the nights. This was frustrating, I had to knock on the wall instead!

Leisure Self

10/10

Exceptional

05 Dec 2021

Paola

Great location and good price.

Leisure Partner

8/10

Excellent

31 Oct 2021

Abebe

Cozy and clean budget hotel

It was a nice hotel but the refrigerator was not working.

Friends_and_family Family

8/10

Excellent

10 Aug 2021

Edward

Great, once I got in

Door code didn't work on the outside door, had to rely on a code from another guest who had had the same problem and called customer service. No problem getting onto the floor or into my room, but couldn't get into the building.

Otherwise, exactly what I expect from Omena. Bright, cheerful, clean, and a great place to crash for a night or two.

Self

8/10

Excellent

08 Aug 2021

Verified traveler

I like the no hassle checkin-checkout time at the reception.:-)

Business_and_leisure Friends

10/10

Exceptional

20 Jul 2020

Anniina

Excellent location and quality for the money

Partner

8/10

Excellent

08 Jun 2020

Verified traveler

great value for location

reliable stay. big room, great central location. clean

can't open windows even a bit...uncomfortable

Self

10/10

Exceptional

29 Dec 2019

Verified traveler

Modern in that it did not have staff - everything was automated/digital in a sense. Not sure how light in bathroom was to be turned off. Had microwave, kettle and mini fridge.

Leisure Partner

10/10

Exceptional

26 Dec 2019

Verified traveler

Very secure building with easy access through passcode. The room was spacious and well equipped

Leisure Friends

6/10

Pleasant

18 Dec 2019

Verified traveler

Overall the stay was fine. The location is good and convenient. We would appreciate if the hotel could offer a slightly larger room for family guests and to improve the cleanness of the room.

Friends_and_family Family

8/10

Excellent

06 Dec 2019

Verified traveler

Nice, central location. Good value for the money.
The 4pm is a quite late check-in time.
The hotel will not make any effort to accommodate you if you reach there early, even if the room is clean and ready.

Business Self

8/10

Excellent

06 Dec 2019

Christopher

The automatic check-in system is great except when it breaks so we are all stuck outside! Someone came out and informed us it was 'being updated' and we were able to get in. Rooms themselves and spacious and well equipped, and very quiet considering the central location.

Partner

8/10

Excellent

01 Dec 2019

Verified traveler

Hi . Everything was wonderful, however I would appreciate if room cleaning will be done on daily base.
Thank you
Darya

Business_and_leisure Friends

10/10

Exceptional

26 Oct 2019

Natalie

Fabulous stay in the heart of Helsinki!

What a fabulous hotel in the absolute heart of Helsinki City Centre. Check in is fuss-free and flawless. The rooms are clean, functional and have everything you need. Beds surprisingly comfy! Hotel incredibly quiet. Good shower, functional bathroom. Amenities included - tea, coffee, shower gel, shampoo etc. This place made our stopover in Helsinki thoroughly enjoyable and we can not recommend it enough!

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Tania

Alojamiento súper cómodo, céntrico, e ideal para tener autonomía y visitar la ciudad, totalmente recomendado!

Self

8/10

Excellent

05 Jul 2026

Oona

Loistava sijainti, tilava huone!

Self

10/10

Exceptional

04 Jul 2026

Nils Peter

Rent allmänt
Nära city
Enkelt och smidigt och bra

Self

8/10

Excellent

04 Jul 2026

Petri

Kaikki hyvin. Lukuunottamatta että wc istuimeen paaneelien takana aikajoin lorisemalla vedi valutti noin 2 x tunnissa. Toisille ehkä häirisevä lorina ääni kun sänky vieressä.
Teknien LVI huolto B110 käykääs ks vika.

Self

10/10

Exceptional

29 Jun 2026

ROSAINES

Hotel bem localizado.
Não tem recepção 24 horas física.
O que precisamos solicitamos via mensagem e fomos atendidos.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Bård

Meget enkelt hotell, men fint hvis man skal kun sove over.