Name: Hôtel Jenner
Address: 10 Rue Jenner, Paris, 75013, FR

8/10

Excellent

06 Jun 2026

Natasha

A quieter spot from the touristy Paris areas, but excellent location for catching an early cab to Gare Du Lyon. The staff were really helpful, especially when I realised I'd brought the wrong adaptor. Room was clean.

Self

10/10

Exceptional

23 Jan 2026

Matt

Decent, easily accesible 1st floor room with 5 star service!!! Thanks guys!

4/10

Poor

24 Oct 2025

Francois

Les gens sont très gentils et serviables. Mais les salles de bain sont malodorantes provenant

Business

10/10

Exceptional

16 Oct 2025

Jenni

We used the metro to explore all parts of Paris from this hotel. From monmarteto Versailles. Tge metro is less then 300m away. The rooms are small as expected in Europe but clean. Staff were nice and helpful we were able to get to hotel at 10am and our luggage was easily stored

Leisure Partner

10/10

Exceptional

07 Jun 2025

Joelle

Quiet and clean and not too far from Austerlitz train station.

Business Self

8/10

Excellent

05 Apr 2025

XI

Cozy rooms

10/10

Exceptional

15 Dec 2024

Antoniette

Nice hotel

Leisure Family

8/10

Excellent

30 Nov 2024

AbdulKalim

The water heater was not the best I ran the shower for a while and still had no hot water. I showered with cold water

10/10

Exceptional

23 Nov 2024

Hytallo

Amazing staff safe area to stay near to the tube great value

Self

10/10

Exceptional

12 Nov 2024

Ross

Great property and great price. Everything appeared clean. No complaints. Will stay again in the future

Leisure Partner

6/10

Pleasant

09 Nov 2024

Parvin

N/A

Leisure Partner

10/10

Exceptional

23 Oct 2024

Gina

Public transit and affordable comfort

Helpful staff and all I needed in Paris. Affordable, comfortable and very convenient to public transit to get around Paris. The bathroom could use a deep clean or an upgrade, but otherwise I found it a fine pied à terre (about 20-30 min by public transit to everything). Very helpful staff once I arrived.
However, the change conditions for reservations were ridiculous. And after ghosting the Hotels.com support team, they made the change after I arrived (even after I said I didn't want it, and, of course too late to make the other arrangements I was looking at weeks earlier). The staff handled it well, but it was a huge bummer.

Self

10/10

Exceptional

05 Sep 2024

Alan

Small friendly hotel well placed for my needs.

Leisure Self

8/10

Excellent

21 Aug 2024

Philip

Functional hotel in an area with lots of South East Asian restaurants to choose from. Decent Italian as well just meters down the road. Easy walking distance of metro station - direct line to Eiffel Tower.

Self

10/10

Exceptional

11 Aug 2024

melissa

Enjoyable

Loved that the bathroom was a nice size with a shallow tub/shower combo.

Friends_and_family Family

8/10

Excellent

30 Jun 2024

Patricia

Kind helpful staff- especially the daytime receptionists. Excellent location close to transport links. They were flexible about checking out time and leaving the luggage in the room.
Needs to be improved :
No possibility of making tea or coffee in the room and the fridge did not work.

Leisure Family

8/10

Excellent

29 Jun 2024

Chadi

NA

Leisure Self

10/10

Exceptional

07 Jun 2024

Lesley

Hotel staff were very friendly and helpful

Leisure Partner

6/10

Pleasant

06 Nov 2023

Susan

The good: just a few minutes walk from the metro, great bakery for breakfast a block away. Staff were very friendly and helpful. Good wifi, lots of hot water and good water pressure. The bad: Only one light worked in our bathroom, the one over the shower. The light over the sink didn't work, and neither did the hair dryer. We reported these to the front desk after our first night, but neither was fixed by the time we left a few days later. Also the main heating system in our room didn't seem to be working properly, we were only able to get it to turn on once. Fortunately we were able to use the bathroom heater/towel warmer to keep the chill off in our room. It was also noisy, not from the street, but from the other rooms, we could hear people talking on their phones, walking around, etc. Given the price we paid, which was low for Paris, our experience was OK.

Leisure Partner

2/10

Poor

29 Sep 2023

Alfonso

No elevator, having a disability this makes the hotel impossible to stay. Had to switch hotels no refund was given, even though this information is not disclosed in the property details. How unfortunate!

Leisure Family

6/10

Pleasant

27 Sep 2023

Ian

EMPLOY PEOPLE WHO CAN STAY AWAKW.

Stayed here for 5 nights. First time in Paris for both of us and it was a lovely little hotel. One massive problem though, the night receptionist on three of the nights was asleep every single time we came back to hotel anytime after 12. Not just dosing on his chair, he was lying down asleep where people eat breakfast. The second night we had to ring the hotel to wake him up and on the third night before we went out for the evening we told him, we’d be back but we will ring again if he is asleep…we got back at 1:30 pm and he was asleep again with the phone off the hook. It was an absolute joke. The other 3 members of staff we came across were lovely and very friendly and pleasant but this guy needs a day job. Deplorable service.

Partner

10/10

Exceptional

12 Sep 2023

Joshua

Comfortable room away from the bustle of the city

AC with in room controls!!!! Room was clean, comfortable, and nice to cool off after a hot day in the city. Not near the major tourist attractions but right between two different metro lines and along a bus route that goes right to the Louvre. Staff were friendly and helpful. The young lady during the day who checked us in and we would see as we were leaving spoke great English. Room was always clean when we returned. Area seemed very safe as it was nestled in between apartment buildings that housing young families. Loved getting a hot sandwich directly across the street at the Mayam when we would be getting in late. There was a wonderful bakery, Fournil De L'Excellence, on the next corner on the same block as the Mayan. Next time in Paris, I plan to stay here again.

Partner

8/10

Excellent

30 Jul 2023

Linda

There is no elevator and the room and bathroom were very small.

Leisure Family

10/10

Exceptional

20 Jun 2023

Christine

Very nice staff and easy location

8/10

Excellent

29 May 2023

Rebecca

Small, older hotel next to the hospital. Overall nice and welcoming staff, who speak English well enough. The breakfast buffet is basic (no hot dishes) but enough to get you going for the day. Some rooms open into an open courtyard, which provides some fresh breeze in the summer but might be too much in the winter. The walls are thin so be conscientious of neighboring guests! Bathroom was really small. Good location near Accor Arena (walking distance) and metro stations, with a scattering of food options in the area too. A decent deal for the price in Paris.

Leisure Partner

8/10

Excellent

24 Apr 2023

lisa

Ideal stay for city break

Room a bit small but we didn’t mind. Could do with a shelf in the shower to put toiletries on. WiFi password should be in the room. The staff are friendly and helpful especially yann

Partner

10/10

Exceptional

05 Apr 2023

Jane

It's in a very nice neighborhood, closed to a metro station. we love it.

10/10

Exceptional

21 Feb 2023

Amanda

situated near Place D’Italie and Accor Arena which is very accessible by the Metro which is 4 mins walk. reception and staff was super nice. got to check in early as well so that’s another bonus! highly recommended for a short stay!

Leisure Partner

4/10

Poor

30 Nov 2022

menahem

I expected better comfort: too small rooms, bathroom.
Poor breakfast without bread. It was pretty expensive and not worth the price.

Self

8/10

Excellent

05 Jun 2022

Verified traveler

Great for the price

Friendly staff and nice location. I used the hotel to explore a bit of Paris and was happy with the metro connections of the area and options for eat/drink. If what you're looking for is a place to sleep, it's a great choice.

Friends_and_family Friends

6/10

Pleasant

02 Mar 2022

Azher

It’s ok.

It’s ok.Small room.It’s bed and breakfast.Nothing special.Close to metro.Room was quite.Clean bedsheets and daily room service.

Friends_and_family Family

8/10

Excellent

22 May 2021

Verified traveler

I found hotel Jenner a good place to stay. The location was good and close to transport. The staff were very friendly and helpful. The room was clean although a bit small (I think this is common in Paris Hotels), and most importantly,, the bed was very comfortable. I was there for 4 nights and it was good value.

Business Self

4/10

Poor

31 Jan 2020

Verified traveler

Skip Jenner

This is an awful hotel which is way overrated on Bookings. And the prices are inflated. Rooms are tiny, neighborhood is inconvenient. There are no positives here.

Partner

10/10

Exceptional

04 Jul 2019

Todd

Hotel staff were very friendly and helpful. Also, close to metro station and restaurants. We would definitely stay at Hotel Jenner on our next Paris vacation.

Leisure Family

6/10

Pleasant

20 Jun 2019

Verified traveler

Good location in terms of transport links it is an acceptable small hotel but the immediate area where is is located is not very pleasing. I didn't have breakfast but the hotel provided free coffee in the morning at the tiny breakfast area. The overnight staff member didn't deal with my complaint at 6;20 am that I was awaken by a sound of furniture moving around on the floor above me! That really spoiled my stay at the hotel!

Business Self

10/10

Exceptional

08 Jun 2019

Verified traveler

Loved this place the hotel is clean, just no elevator, but the check in person helped carried our luggage. Clean and soft sheets !

Leisure Partner

6/10

Pleasant

07 Jun 2019

Luis

Very clean, near to the metro station, only some of the crew was friendly and nice.

Leisure Family

8/10

Excellent

31 May 2019

Verified traveler

Its was nice. The bathroom and ahower a little small but i think thats probably normal from what i saw during my stay in paris. Very nice staff we were early forncheck in so they stored our bags while we went to eat lunch then they gave us a room until check in forbthe second room. It was appreciated since we still had an hour.

Leisure Family

10/10

Exceptional

22 Mar 2019

Ian

Great hotel in the 13th

Great hotel for the price, excellent location for the 13th, very friendly staff, rooms cleaned daily. Very close walk to the Avenue de l'Hospital.

10/10

Exceptional

21 Jul 2018

Paul

Useful base for city break in Paris

Good value hotel not far from centre. Room comfortable but not large. Staff friendly and helpful. Good continental breakfast.

10/10

Exceptional

13 Jun 2018

Verified traveler

Nice clean, but room and bath are tiny, even for Europe. Breakfast was good , but not free.

8/10

Excellent

01 Nov 2017

Verified traveler

Staff was extremely friendly and helpful.
Shower had no walls so bathroom was a little slippery when showering but other then that it was a pleasant stay.

10/10

Exceptional

12 Oct 2017

Verified traveler

Very nice hotel ideally located for touring Paris

Great location , friendly and knowledgeable staff. Hotel has all the amenities required for tourist visit to Paris. Definitely a gem in a safe part of a beautiful city.

10/10

Exceptional

23 Sep 2017

Tina

Good location, friendly staff, clean environment, comfortable bed, can't really fault it.

6/10

Pleasant

19 Sep 2017

Verified traveler

Decent

Quiet and small hotel. Pretty small rooms and a small breakfast buffet. Expected more for the price.

Partner

8/10

Excellent

22 Jun 2017

Ming Hung C.

Nice cosy place

Cosy and friendly service.

10/10

Exceptional

18 Mar 2017

Patricia G

Convenient to BnF and comfortable

Selected for proximity to the BnF. Easy access to metro line 6. Hotel was comfortable. Well-laid out bathroom, comfortable bed. Reliable wifi. Breakfasts were good in the small eating area next to the lobby. Staff were helpful particularly in recommending a nearby restaurant for dinner late on a Sunday. Will definitely stay again.

6/10

Pleasant

15 Nov 2016

Verified traveler

Clan hotel

It was ok.

8/10

Excellent

06 Nov 2016

Moussa

It's nice and comfortable.

I am really satisfied with my stay at this hotel. I would repeat this experience and lodge in on my next visit.

8/10

Excellent

20 Oct 2016

Rob

Pleasant Staff

I first met with Sammy. We arrived early and he accommodated us with a room even though were over 3 hours early.

Its the extra mile they go that makes these trips enjoyable

6/10

Pleasant

10 Jul 2016

Verified traveler

The hotel is not very far from the metro and it is very easy to go the center

10/10

Exceptional

30 Jun 2016

Verified traveler

Clean and quiet hotel near the Seine

Very pleased with Hotel Jenner. The room was very clean, tastefully decorated and opened into an inner courtyard. The location of the hotel is great. It's on a quiet street but at the same time it's close to the Seine River, a Metro station and three train stations, including Gare du Lyon. Would definitely stay here again.

Family

4/10

Poor

21 Jun 2016

Verified traveler

I was not really happy with the hotel and i will never be back there if i have a trip to paris. I was not satisfied with the room because of a bad smell so i requested for another one.the second one was too noisy and i asked for another again.the last one had problem with the bed(noisy).The receptionist (Mr.Juba)was rude to me and not friendly.He didinot help me also with other stuff.

Partner

8/10

Excellent

24 Oct 2015

Sven

Clean and tidy hotel in good location

I was looking for a reasonably priced Paris hotel for two nights. Quite a task considering he average city price! I was greeted by friendly staff and shown to a clean and tidy room.
The place isn't 5 star amenities, but more than ample for a pleasant sleep for two nights. Close to two metros and 15 min walk to Gare de Austerlitz. Nice staff at the front and a quiet room for your head. Worth the price.

10/10

Exceptional

07 Oct 2015

Jan

Friendly, clean, modern hotel with small courtyard

This hotel is very convenient to the Metro. The room was very clean and modern. Not much room to do anything but sleep, wash and dress but perfect for an overnight. Bed was very comfortable. Breakfast was generous with a great choice of items served with a smile even though we got to the breakfast area 5 minutes before they were due to stop serving!

10/10

Exceptional

31 Aug 2015

Verified traveler

Nice hotel near Gare d'Austerlitz

Brand new and super clean. The staff is welcoming (smiles and pleasant chat). The rooms are a good size. The bathroom was huge. A/C but I didn't see an elevator. Super easy access to Wi-Fi. Good spread for breakfast. 5-10 min walk from the Gare d'Austerlitz. Grocery store and neighborhood restaurants near by and of course a typical Bar/Cafe next door. Metro stop is 1 min away.

8/10

Excellent

20 Jul 2026

César

Séjour agréable, hôtel calme et proche des transports.

Friends_and_family Friends

8/10

Excellent

14 Jul 2026

Malissone

Chambre relativement propre, confortable, climatisée (non négligeable en ces période de canicule). Le personnel d'accueil était serviable et accueillant. Petit bémol pour la douche pour laquelle il manquait l'une des deux portes coulissantes

Self

10/10

Exceptional

14 Jul 2026

Heidi-Beathe

Hyggelig personale. Fikk late sjekk out uten å måtte betale ekstra. Flott oppgold

Partner

8/10

Excellent

14 Jul 2026

Emmanuelle

Hôtel convenable.

8/10

Excellent

13 Jul 2026

celine

Hotel agréable avec sa cour intérieure et bien situé entre 2 lignes de métro

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Marcus

Bra och prisvärt hotell, nära till tunnelbana och restauranger. Trevlig och hjälpsam personal.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Pascale

Chambre propre, climatisation parfaite, personnel très serviable, literie excellente, je recommande cet hotel .

Self

8/10

Excellent

29 Jun 2026

Jean-Jacques

hotel calme, facile à trouver, chambre confortable pas trop petite ,
bémol: pas de bouilloire ou machine à café à disposition , petit déjeuner tardif pour voyageur, accueil correct

Partner

10/10

Exceptional

20 Jun 2026

Evandro Paulo

Hotel super aconchegante, camas confortáveis
Funcionários prestativos e educados !
Café da manhã super gostoso
Quarto pequeno, porém limpinho !
Próximo q estação de metrô
Recomendo

Partner

2/10

Poor

08 Jun 2026

MOTOTSUGU

３泊４日の利用でした。快適に過ごすことができました。
ありがとうございました

10/10

Exceptional

01 Jun 2026

BRUNO

Dans l'ensemble, j'ai trouvé le rapport qualité-prix excellent. La chambre était propre et d'une surface tout à fait correcte pour Paris. De plus, la proximité immédiate des lignes de métro 5 et 6 est un point très appréciable.

Les joints de la douche auraient besoin d'être remplacés, car ils présentent des traces de moisissures.

Self

10/10

Exceptional

01 Jun 2026

Julien

Très bon séjour, confortable

Self

10/10

Exceptional

09 May 2026

Vanessa

Aire acondicionado ok
Limpieza ok
Cama ok
Personal ok
Gran hotel

10/10

Exceptional

27 Apr 2026

THIERRY

M

10/10

Exceptional

04 Apr 2026

Adriana

Prijs-kwaliteitverhouding goed. Vriendelijk personeel, fijne betaalbare locatie dicht bij bezienswaardigheden. Ontbijt bij te boeken voor acceptabele prijs.

Friends

8/10

Excellent

12 Mar 2026

Fernanda

Tudo certo

Partner

8/10

Excellent

09 Mar 2026

Astrid

Hôtel idéalement situé pour aller à Accor Arena. Personnel de l'accueil très aimable. Prix tout à fait correct pour Paris.

Self

6/10

Pleasant

23 Feb 2026

Jeremy

Le lit pas très confortable et trop bruyant.
Les lumières et le froid venant de l espace ouvert à l intérieur de l’hôtel.

Partner

8/10

Excellent

22 Feb 2026

Bernard

Personnel TRÈS sympathique et prêt à vous assister
Chambre vaste mais un peu triste
Très bien placé pour aller à l’hôpital de la Pitié Salpetriere

Partner

10/10

Exceptional

18 Feb 2026

JASON

Bien situé près métro. Très confortable. Pas de soucis. Merci bien.

Self

8/10

Excellent

09 Feb 2026

Lydie

Prix du petit déjeuner cher, qualité des aliments médiocre

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Gilles

La chambre est de bonne taille, bien agencée et le lit très confortable. Cependant il y a quelques détails incompatibles avec un hôtel de cette catégorie: pas de porte de douche, radiateur de salle de bain rafistolé, peu de savon.
Petit déjeuner correct sans plus.

Partner

10/10

Exceptional

18 Nov 2025

Marine

La chambre était très propre, le personnel très aimable, petit hôtel à taille humaine décoré avec beaucoup de goût. J’y retournerais sans hésiter

Self

10/10

Exceptional

12 Nov 2025

Philippe

Excellent accueil, chambre confortable et propre, petit déjeuner bon et copieux; personnel très aimable.
Facile d’accès, car métro tout à fait proche.
Bon rapport qualité /prix.
À renouveler.

Partner

10/10

Exceptional

13 Oct 2025

Pether

Fräscht och litet rum. Gick bra att ha fönstret öppet.

Partner

2/10

Poor

19 Sep 2025

David

Très mauvaise expérience malgré un prix exorbitant

Séjour très décevant. Prix total avec frais de séjour : plus de 220 € la nuit avec petits déjeuners. À l’arrivée, on nous dit que les chiens ne sont pas acceptés alors que c’était inscrit dans ma réservation. Chambre minuscule, penderie au milieu de la pièce, seulement 30 cm pour accéder à la salle de bain. La douche était sale, joints noirs et moisis, serviettes tachées. La seule fenêtre donnait sur un patio sombre, sans lumière du jour. Petit-déjeuner minimaliste et entièrement industriel.

Quand j’en ai parlé en partant, on m’a répondu que la chambre était « en travaux » et que l’ouvrier n’avait pas déplacé le meuble… Pour s’excuser, ils ont simplement indiqué qu’ils ne factureraient pas de supplément pour mon petit chien.

Rapport qualité/prix catastrophique : il existe bien mieux à Paris pour beaucoup moins cher.

Partner

8/10

Excellent

17 Jun 2025

Maryse

Petit hôtel calme et sympathique

6/10

Pleasant

17 Jun 2025

Chinh Vun

alles ok

Leisure Partner

8/10

Excellent

15 Jun 2025

Heidi-Beathe

Litt smal seng for to personer, høflig personale, delt wc og dusj, fint område

Partner

6/10

Pleasant

12 Jun 2025

HOUARI

J’ai passé une nuit à l’hôtel. Très banal. Rien d’exceptionnel. Je déplore le prix du petit déjeuner (17€)

Business Self

6/10

Pleasant

21 May 2025

david

Hôtel correct, mais pas à la hauteur du tarif demandé.
C’est un deux étoiles plutôt qu’un trois.
Les produits de toilette sont pour le moins minimalistes : 2 petits savons et deux échantillons de shampooing…la literie est bonne et le personnel très accueillant.

Business

10/10

Exceptional

04 May 2025

Ludivine

Au top

Très bon acceuil, chambre plus que convenable. Literie au top, calme garanti.

Partner

10/10

Exceptional

20 Apr 2025

Tanja Hannele

Pieni hotelli, hyvällä paikalla, liikenteen äänet eivät kantaudu huoneeseen. Ystävällinen henkilökunta. Todella hyvä hinta-laatusuhde, menisin toistekin.

Leisure Friends

4/10

Poor

17 Apr 2025

Romain

Bien pour une nuit mais pas plus

Lit de 140 qui grince
Chambre PMR avec douche peu confortable
Pas de gel douche mais que des savonettes

Partner

8/10

Excellent

13 Apr 2025

reichert

Bon rapport qualité prix, points à améliorer : la literie et l'insonorisation

Partner

8/10

Excellent

01 Apr 2025

Nathalie

Accueil toujours chaleureux.
Revoir la propreté 😏

Friends_and_family Family

4/10

Poor

09 Mar 2025

Verified traveler

Chambre pas très propre et pas entretenue, oreillers sales ( je n’ai pas osé vérifier la literie). Très mal insonorisé, on entend tout d’une chambre à l’autre. Petit déjeuner peu varié et de qualité moyenne ( pain et viennoiserie pas top) sans parler de la charcuterie qui vu la couleur n’était pas à son premier séjour sur le buffet. Une expérience que je ne renouvellerai pas.

Partner

10/10

Exceptional

06 Mar 2025

Verified traveler

Boa escolha

O Hotel tem atendentes bastante solícitos e acomodações conforme constam nas fotos do site. Fica numa região tranquila, que embora um pouco distante do centro de Paris é bem servido por Metrô, Táxis e ônibus.

Friends_and_family Friends

10/10

Exceptional

28 Jan 2025

Nathalie

Nous reviendrons

Très bon accueil, professionnel, chaleureux et de bons conseils pour le restaurant.
Chambre et salle de bain propres et confortables.

Friends_and_family Family

8/10

Excellent

22 Jan 2025

Nicolas

Un trois étoiles mais peut mieux faire.

Il y a les hôtels 3 étoiles qui en mettent plein la vue et il y a ceux qui ont leurs étoiles parce qu'ils remplissent les critères pour avoir ces 3 étoiles. L'hôtel Jenner est plutôt de la deuxième catégorie. Ce sont certains petits détails qui donnent ce sentiment. Le savon et le shampoing en petits conditionnement, l'étroitesse de la salle de bains avec un lavabo qui encombre partiellement l'accès à la douche, le débit un peu faible de la douche, la prise électrique dévissée près de la table de nuit, le froid dans le couloir des parties communes pour aller au petit déjeuner, les deux trous de l'ancienne position du sèche-cheveux non rebouchés. Ce sont des petits détails mais ils viennent ternir la qualité de la prestation, qui, pour le coup, est très bonne. Draps propres, litterie confortable, chambre propre et complète, petit déjeûner diversifié, etc.
Ce premier séjour d'une nuit n'aura pas suffi à me fidéliser.

Business

8/10

Excellent

30 Dec 2024

Maryse

Hôtel très bien situé (proximité gares, métro, bato bus...)
Accueil professionnel
Petit déjeuner très bien
confort et propreté
Je recommande

Leisure Family

10/10

Exceptional

29 Oct 2024

Marine

Bien