Name: Citadines Austerlitz Paris
Address: Rue Esquirol, 27, Paris, 75013, FR

6/10

Pleasant

30 Jul 2026

Paula

Everyone was polite, welcoming and friendly. The overall hotel was clean. There is no air conditioning and the room was stuffy at times. The breakfast buffet was lacking variety and I didn’t feel it was a good value. All staff members were helpful and attentive.

6/10

Pleasant

14 Jul 2026

Tahereh

There is no AC and was hard to handle the situation in the hot weather but in general the place was Ok. Close to Subway stations and stores and lot’s of restaurants.
We enjoyed our time. The staff was friendly and polite.

Partner

10/10

Exceptional

12 Jun 2026

Menda

We enjoyed our stay here. The front desk clerk was friendly, They provided tea, coffee, and hot/cold water all night. I was only there for two nights but it was accommodating.

Friends

10/10

Exceptional

08 Jun 2026

weidong

Very good place, definitely will recommend to my friends. Room is clean and comfortable, lots of room, comfortable bed

Partner

10/10

Exceptional

17 May 2026

shu hua

Great place, nice employees

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Tracy

Super staff! Good location. Very nice amenities including delicious coffee available all day. Although the rooms are a little dated, the bed was very comfortable and everything in the room worked perfectly. Very happy with my stay!

8/10

Excellent

15 Jan 2026

Carlos

Great staff.

8/10

Excellent

28 Jul 2025

Verified traveler

We had a comfortable stay. Rooms were spacious, the staff were friendly, communication was clear, everything was smooth. It was nice having access to the coffee machine all day. No a/c but luckily it wasnt that hot and there was a fan in the room. We had a little balcony which was nice. Our toilet was separate from the shower/sink which we weren’t expecting and was odd but we managed. The rooms were clean however we noticed a few tiny insects (ants, another bigger bug) in our room up on the 6th floor. Not a huge deal, it happens, and I’m just glad they weren’t bed bugs!

Partner

8/10

Excellent

20 Jun 2025

Verified traveler

Overall good, although no A/C, only fans.

Leisure Self

10/10

Exceptional

20 Apr 2025

Linda

important for us to have kitchenette with refrigerator, stove top, microwave.

Leisure Friends

10/10

Exceptional

02 Apr 2025

Emese

Great location, walkable to most landmarks ( Louvre, Montmartre, Ile de la Cite, Notre Dame ). Shopping nearby ( Aldi, Carrefour and Place d’Italie ). Close to Metro 6, good transportation options to CDG and Orly as well by public transportation.

Leisure Family

8/10

Excellent

18 Feb 2025

Lydia

Very convenient location

Very convenient location, just a bit out of touristy area, in the nice and quiet residential area! But still can walk to
The Seine River and the C Line/Metro 6 line in about 17 minutes, and we walked all the way back from the Eiffel Tower one day. Also, a quick walk to the Metro 5 line, also 10 line but we did not take that line.

Very good for longer stays, we stayed for 6 nights. The only complaint is there is only one dryer (2 washers) in the laundry room.

Partner

10/10

Exceptional

02 Feb 2025

Richard

All staff were very friendly and helpful. We really enjoyed our stay. Great location with plenty of Metros near by.

Leisure Family

10/10

Exceptional

27 Oct 2024

Jason Eric

Accommodations are rather basic at this facility; that said, the property was clean, safe, and in a quiet residential neighborhood. Check in was easy, even after some issues with our flights. They do speak English. The bed was comfortable, but storage was lacking. There is heat, but no air conditioning. A fan was provided which was highly effective in October temperatures. They do have a small elevator. There are plenty of restaurants in the area, and two groceries. There are also two Metro stations within easy walking distance, and a major station with a shopping mall about a 15 minute walk away. Staff was friendly, and they have an overnight security person. The neighborhood is a working-class residential area in the 13th Arrondisement; it is off the beaten path but far less touristy than other areas. We would stay again.

Leisure Partner

8/10

Excellent

15 Oct 2024

Leilani

The staff were so polite and helpful. The room was bright and clean.

Leisure Partner

10/10

Exceptional

24 Sep 2024

Gillian

Citadine Austerlitz

The Citadine Austerlitz was just perfect. Location was ideal for the Metro and enjoying some leisurely meals and drinks. There were lovely bars and restaurants very close. We had a great 1 bed apartment with all the facilities. Breakfast was very good value. We slept well as the hotel was really quiet.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2024

Colleen

The distance to main piazza and museums was a little long for my kids, but the adults had no problem getting to the main piazza. Great help from the staff to call taxis.
The breakfast buffet was way more than we had expected! A lovely surprise on our first morning.
Thanks for the wonderful hospitality and set up!

Leisure Family

10/10

Exceptional

30 May 2024

Susan

Nice Hotel

Great hotel for a moderate price! We had a bit more space in the hotel room than is typical for Paris. The hotel is only half a block from the Metro 5 or 6. We also enjoyed the free coffee and cappuccinos on the garden patio every morning.

Partner

10/10

Exceptional

28 Nov 2023

Benilda

The hotel needs some upgrades,the bathroom mostly. Other wise it is just fine and convenient

Leisure Partner

10/10

Exceptional

10 Nov 2023

Dawn

Nice basic hotel

Really wonderful stay, the pre preparation questions were very pointless as sent by the hotel, as we're not accommodated for what we asked for but it was ok and we had a pleasant stay :) staff were very friendly.

Partner

10/10

Exceptional

22 Sep 2023

Robert

Simple accommodation but clean and well appointed.

Leisure Family

10/10

Exceptional

13 Sep 2023

Bailie

Very easy to get around

Leisure Partner

10/10

Exceptional

01 Sep 2023

Chengyu

Very easy booking online. Close to transportation. Very friendly staff and management. Safe and comfortable. Convenient in and out. Strong wifi. Very good coffee facility. Beautiful yard. Clean cooking area with refrigerator (and dishwasher in some rooms). Good dish-wares. Very organized laundry facilities.
Very likely to come and stay again.

Leisure Family

8/10

Excellent

30 Jun 2023

Francois

We stayed for a week at this property. It is well managed, clean, comfortable, quiet and well priced. Antony , who works the front desk, is a pro. He is quick to help and assist with any issues. He helped us wrap a large tray we purchased so we could get it flight ready. When I forgot my tablet at the hotel, he arranged to have it delivered to me. He is a star!

10/10

Exceptional

07 Jun 2023

Ho Saey

The counter staff have been very helpful. I was having issues with my next accommodation booking in another French city and they assisted me as I could not speak French and was new in town. Would highly recommend the hotel to anyone coming to Paris. The place was highly accessible by metro and was near 2 supermarkets.

10/10

Exceptional

03 Jun 2023

Andrei

Very good location and confortable beds :)

8/10

Excellent

03 Jun 2023

Luc

Well located, easy access to Metro lines, friendly and helpful reception staff.

No air conditioning could be a health/comfort issue. The fan just help a little.

Leisure Partner

10/10

Exceptional

25 Feb 2023

Shatha

Comfortable quiet place

It was great but when we chike out we had abig choke since we tikd the guy on the resection that we have 6 bags thatt shold be in the hotel because we will back next day but he sayed after we bring them down that he do not have enough space

Friends_and_family Family

8/10

Excellent

15 Feb 2023

Ethel

Hotel is in a quiet location. Front desk staff was very helpful and friendly. Needed to request a hairdryer and extra blankets and was able to quickly pick up at the lobby. We stayed on the first floor next to the lobby. It was surprisingly quiet considering the other guest checking in and going up and down the elevators. Room was comfortable. I would stay here again.

Partner

10/10

Exceptional

18 Dec 2022

Verified traveler

They are very nice and friendly

Leisure Partner

10/10

Exceptional

04 Dec 2022

Verified traveler

It is excellent as always

Leisure Partner

6/10

Pleasant

21 Jan 2022

Donna

Small hotel

I was disappointed with the condition of hotel. Found it looked worn out. Our 1 bedroom was tiny and kitchen not well stocked. The garbage bin in kitchen was not emptied and was dirty. We had no cutlery etc.

Friends_and_family Family

10/10

Exceptional

02 Dec 2021

Irene

Lovely apartment, great location

Stayed there with my parents as mum had appointments at the nearby hospital. It was a very clean and friendly apartment and the staff went to great length to accommodate an extra person. Very good location close to numerous buses and metro stations

Friends_and_family Family

10/10

Exceptional

28 Nov 2021

Verified traveler

It was very nice and friendly

Leisure Partner

10/10

Exceptional

14 Nov 2021

Simona

Excellent hotel for the price

Excellent hotel for the price. Although it is not Paris center, 5 minutes walking to Metro stations and supermarkets. Spacious and clean room. The staffs were friendly and helpful. I will definitely recommend this hotel!

Partner

6/10

Pleasant

31 Oct 2021

Soumik

No amenities in the room, cigarette smoke smell in the corridors even that it’s a non smoking hotel.
General condition of the room was ok. Paint peels, skirting board coming off.
And the toilet looked really basic. 1 star.

Leisure Partner

10/10

Exceptional

15 Oct 2021

Verified traveler

Home from home

Like home from home. Can't wait to stay there again!

Self

10/10

Exceptional

13 Feb 2021

Verified traveler

The location is very nice.
The room is very comfortable. WIFI OK. However no cleaning because of COVID.

Business

8/10

Excellent

03 Nov 2020

Marinette

Great location and service

Good quiet location, staff are very professional, friendly and very helpful. a lot of shops around the hotel, that is perfect.

Friends_and_family Family

8/10

Excellent

16 Jun 2020

melik Zourir

apart hotel in the River Seine. clean, comfortable

Citadines is a apart hotel with a small kitchen and fridge, location is near the river with a lot of activities.

Self

6/10

Pleasant

29 Feb 2020

Verified traveler

On the last day the guy at reception asked us did we have breakfast and when we say we did he said it would be 10 euro per person. We thought it was complimentary since there are no signs in reception, breakfast room or in your rooms. I’m coeliac so I couldn’t eat the breakfast. So very poor communication

Leisure Partner

8/10

Excellent

09 Feb 2020

GG

Very good aparthotel. It is our second stay. I will be back again.

Business_and_leisure Partner

10/10

Exceptional

12 Nov 2019

NIRMALA

Happiness in Austerlitz

This is the first hotel we have stayed in where there were recycling facilities and guests are given the option to do so very easily. I am amazed.

The room is well designed, with the small but functional kitchen around the corner. We were able to make simple meals there. An extractor hood would be good.

But there were very good food options around, even for vegetarians. The Vietnamese food on the main street was very good and the organic Carrafour opposite us extremely convenient.

The street is quiet and calm, with plenty of cafes around, good access to two metro lines within 5 minutes and the same for buses. There is a direct bus to the Louvre and Centre Pompidou.

We will return.

Partner

8/10

Excellent

12 Nov 2019

Verified traveler

I stayed at five different Citadines apartment hotels in France, including Citadines Austerlitz. This seems to be one of the older properties and, in fairness, the tariff probably reflects that. Nonetheless, I had a pleasant 5 night stay, the location is excellent and the concierge staff are lovely.

10/10

Exceptional

26 Aug 2019

Karen

Be good to have broom to sweep floor during 5 day stay.

Partner

8/10

Excellent

06 Aug 2019

Verified traveler

Good Quiet Location Friendly and Helpful staff Lovely garden good for Breakfast Generous room size Our second stay was just as good as the first and won't be out last

Leisure Partner

8/10

Excellent

24 Jul 2019

Verified traveler

Great location and service

We had a great stay here. The hotel is near metro stations, grocery stores, bakeries, restaurants, etc., and the staff was friendly and professional. The kitchen was convenient, and we enjoyed the little balcony. The laundry room in the basement was helpful, too.

Family

8/10

Excellent

13 Jul 2019

Verified traveler

The location is great. It is on a quiet street in a residential area yet very convenient. Two metro stations (line 5 and 6) are both one block away. Two supermarkets and lots of restaurants nearby. 15 min walk to Seine River. My kids also did a run/walk to Louvre Museum in under 30 min. 10 min walk to Place D'Italie which has a shopping centre and even more food choices.

Leisure Family

8/10

Excellent

23 Jan 2019

Verified traveler

HIt was a good choice because the situation near to the metro stations and the supermarkets

Leisure Family

8/10

Excellent

26 Nov 2018

Frank

Very nice hotel, for Paris. Paris hotels are often poorly maintained with tiny rooms and poor beds; this one is none of that: relatively spacious rooms, a good bed and the hotel is, inside, in good shape. It also offers private parking, and handy commodity in Paris. For Paris this is quite good, just don't expect this to be as nice as other hotels of the same chain: Paris simply doesn't offer that.

Partner

10/10

Exceptional

13 Oct 2018

Meredith

First time using Citadines.

I had always stayed in hotels when in Paris, but this time I tried the Citadines aparthotel. Glad I did it!
The Citadines Austerlitz is in a quiet residential neighborhood just off of Vincent Auriol Blvd in the 13th Arr. This area has significantly improved over the past 10 yrs.
The studio apt has a fully equipped kitchenette with a microwave, refrigerator, stovetop, cutlery, utensils, dinnerware, etc. Also has dishsoap, dishtowel, sponge, garbage bags.
My unit had a balcony, which was nice.
Tip: There is no maid service for stays 6 days or less, but everything you need is in the apartment, or else easy to get from the front desk or housekeeping.
There are 2 supermarkets within a 5 minute walk ( Leader Price in Place Pinel and Carrefour Supermarket Paris Nationale just across Vincent Auriol Blvd). Both are low price. If you desire an Asian supermarket, then walk down to Place d'Italie, turn left onto Avenue de Choisy, and 1/2 block down on the left-hand side is Tang Freres Supermarche. They have everything!
Citadines has free coffee/tea available 24/7. There is also a garden with table/chairs.
It is close to Metro line 6- Nationale and Metro line 5- Campo Formio.
The wifi is fine.
There is a laundry room in the basement.

6/10

Pleasant

30 Sep 2018

Verified traveler

It looked nicer online than in person. It was decent. Liked that the metro was nearby along with some other amenities. The staff was good and helpful. The place could use some updates.

8/10

Excellent

10 Sep 2018

Steven

Overnight stay in Paris, criteria included ease of access from Gare du Nord and to Gare Montparnasse

10/10

Exceptional

31 Jul 2018

Brad

Our stay here was very positive. The staff were pleasant and really helpful, and the room was quiet, well appointed, and (most importantly to us!) clean. Moreover, the hotel promptly provided a refund that was owing to us. If I must offer a tiny criticism it is that the lobby and building exterior are a bit run down and due for renovations, but the same can be said for a lot of buildings in Paris. So overall, we have no complaints and were very satisfied and would recommend this hotel to others looking for well-located, decent, reasonably priced accommodation.

10/10

Exceptional

08 Jun 2018

Tom

Helpful staff at the front desk.

Very helpful and pleasant staff at reception. They made all the difference! Room was also pleasant. Had a larger room at the end of the hall which was nice. Hotel is centrally located between two metro stops (one for line 5, the other for line 6). Very easy for sight-seeing.
Would definitely stay there again!

10/10

Exceptional

04 Dec 2017

Bipul

Excellent

Pleasantly surprised. I had heard poor opinions of apartments in Paris. This really was very clean and the staff was most helpful.

Partner

6/10

Pleasant

24 Nov 2017

Nicola

ok to stay but noisy and dusty

apartment style room but noisy you could hear upstairs room clearly and also outside through the windows. The bathroom pipework was extremely dusty

8/10

Excellent

24 Jul 2017

HB

Nice easy location to see Paris.

I liked this place a lot. The room was large and comfortable with a very useful kitchen. Lots of shops close by made it a nice place to see Paris.

8/10

Excellent

16 Jun 2017

marianne

Locked out

All was well until the day before check out. We'd been out all day and were exhausted and needed the facilities. Our key card worked fine getting into hotel and up the elevator but when we got to the room- neither of our key cards would work. I sent my 13 yr old back down to the lobby to have them correct it. They told him I needed to come down and pay the hotel tax which turned out to be a measly 9.90 euros for 7 day stay. Are you kidding me? Very poorly handled. Lock us out to ensure we pay hotel tax. Pathetic. To top it off the clerk had the audacity to tell us it was because they were confused about the day we checked out.... Really? Then why did our key work in front door and elevator?? All else was just fine.

Family

8/10

Excellent

14 May 2017

Martin

Nice and quiet hotel. Also covenient.

Clean, nice bed, friendly staff, close to Metro station, to name a few.

8/10

Excellent

04 Apr 2017

Andrea

Convenient and clean, useful kitchenette

Very good value and excellent location. Quite basic and lacking in style but friendly staff. However, was very disappointed by the constant noise from drilling as hotel was being refurbished. Would not have booked here had I been warned though I may well return, assuming the building work has been completed.

Partner

10/10

Exceptional

23 Mar 2017

Barbara

Would definitely return! Great staff!

good base for those who like independence, basic 'like home' amenities to save funds for adventures, great value for price. I spent all my time - 2 weeks - in galleries and museums and was exhausted on return to hotel but felt like it was 'home'. Off the main tourist area but on border - 15 min bus to Louvre at corner. 2 blks from direct metro to Gare Nord with its train to CDG airport. Maor Metro interchange stn 2 bus-stops away. Austerlitz & Lyon train stns within walking.

8/10

Excellent

29 Sep 2016

Warren

Very nice clean hotel.

The front desk and all employees were excellent. The Coffee was wonderful and available at any time. We were there for 4 days and we should have had the room cleaned after 3 days as 4 is too long. That is is only issue that we had.

10/10

Exceptional

29 May 2016

HELENE

Nice apartment with enough facilities

We stayed in this apartment for 5 nights and enjoyed a really nice holiday in Paris. The hotel is close to metro 5 or metro 6 station, and there are many stores nearby. The apartment is in a quiet street so we were not bothered by the noise. Besides, the staff here are really nice, we asked them for travel and transportation information several times. The apartment has a small but nice kitchen, so you can cook by yourself to save money.

10/10

Exceptional

04 May 2016

Jen

Nice apartment, flexible arrangements

Great apartment, plenty of space, and enough kitchen-ware to satisfy most requirements. Enjoyed the flexibility of an apartment, with the security of a hotel. Staff couldn't have been more helpful, when I couldn't get the WiFi working, for example.

8/10

Excellent

24 Mar 2016

Verified traveler

Very livable studio apartment

Very conveniently located between 2 metro stations, this place is a ideal stay if you're looking for a home away from home. Various super markets short walking distance away. I've stayed here many occasions before. The one thing that's not as good as before is the internet. They use to have a modem connection which was very fast. Now it's a much slower WIFI connection. Cleaning services are only provided after a 6 day stay unless you pay extra. Other than this, it's a very good place to stay.
Suggestion: The addition of hooks near the door for hanging jackets and coats would be a plus.

8/10

Excellent

10 Mar 2016

Verified traveler

Nice size, clean room!

Staff was readily at hand to assist in any way. The hotel was very close to the metro. A very nice Indian restaurant was just at the end of the road, which will for sure bring me back. The hotel was very secure!

6/10

Pleasant

10 Nov 2015

WH

Room size is reasonable, bed is comfortable but room and bathroom decoration and fittings are basic and in need of upgrade. Our room did not look as website photos.

Partner

10/10

Exceptional

30 Oct 2015

Susan Jane

Sightseeing in Paris

Clean comfortable hotel close to metro and 2 stops from Gare D'Austerlitz good local supermarkets and boulangeries and cafés

Partner

8/10

Excellent

19 Sep 2015

Lawrence

Generally speaking it's a pleasant stay.It's conveniently located between 2 metro stations and it's accessible to grocery stores readily.Restaurants are abundant in the neighborhood.

Partner

8/10

Excellent

17 Aug 2015

Deb

Hotel is close to M6 metro station

This hotel is close to supermarket, metro station, and Chinatown. Hotel room is big, with a small kitchen, free coffee 24 hours on ground floor, breakfast will charge you 10 Euro per head. Room is clean, but without air conditioning, There's a safe inside the wardrobe, no housekeeper to clean your room unless you stay for a week.
The front desk staffs are friendly and helpful. However , you will find the housekeepers are quite impolite !!

8/10

Excellent

13 Aug 2015

Verified traveler

Good location. Very helpful staff. Confortable room.

8/10

Excellent

27 Jun 2015

JMB.

Hotel like at Home

I appreciate this hotel concept: You are in hotel but with all tools like at home for kitchen etc...

8/10

Excellent

25 Apr 2015

Tyesha

Highly Recommend

It was a great deal. Staff was beyond excellent! The location was ideal being between 2 different metro lines making the entire city very accessible.

Family

10/10

Exceptional

13 Apr 2015

Visitor

Good experience.

Very nice hotel. Room was clean and comftarble. It had nice city view.

8/10

Excellent

11 Mar 2015

Mary Alice-Gary

Nice compact comfortable hotel

Extremely clean, easy to use little kitchenette. Comfortable bed, bright clean sheets and blanket. Between two easily accessible Metro stations, as well as several shopping areas for groceries and yummy croissants, breads, etc. All in all very comfortable and homey atmosphere. Desk guys were always there to help through various questions and suggestions.

8/10

Excellent

03 Mar 2015

marie l.

3 nights in winter

nice and helpful staff.
Studio large enough for 2 people, with kitchen well provided. Ate breakfast in room everyday with food bought at nearby grocery stores very good bread on the other side of Nationale metro station.
Shower is a little weird: floor was inundated every day.
Chinese quarter is not too far, on foot, from Nationale (at Porte d'Ivry) and main train station is on this line.

Partner

10/10

Exceptional

13 Feb 2015

Verified traveler

nice hotel

The room was very nice, spacious and clean. The metro was nearby and overall it was a nice stay.

Partner

8/10

Excellent

04 Feb 2015

Brandon

Solid accomodations for a weekend trip.

Good overall stay. Started off a little rough; only 1 of 3 rooms was ready when we got in at noon (I could have sworn check-in was 12, not 2pm, but apparently I was wrong). We had 6 staying across 3 rooms and we had 4 more staying at another hotel,but we all wanted to go up and relax for a few before heading into the city (we arrived via a lengthy train ride). The front desk attendant was snippy and a bit rude and questioned how many people were staying with us. The language barrier didn't help when trying to explain we were just staying in for a short time.

After that the stay was just fine. The rooms were available by the time we stopped back in at 4pm; the other attendants the rest of the trip were extremely friendly and helpful. The rooms were larger than the average traditional European-style hotel rooms. Our showerhead was broken and wouldn't work properly so that was a hassle, but otherwise the beds were good and the rooms heated well (great for a 25 degree weekend).

Family

8/10

Excellent

30 Jan 2015

Mark

quiet neighbourhood

Good place, quiet neighbourhood

10/10

Exceptional

09 Sep 2014

Verified traveler

Great value

Good location for access to metro and main attractions. Comfortable and very pleasant staff.

10/10

Exceptional

02 Mar 2014

Steve and Elena

Excellent Accommodation

The staff were very friendly, knowledgeable and helpful, nothing was too much trouble. The hotel was on a quiet street and our room faced the courtyard it was very quiet. We were there for 7 nights and the towels and bed linen were changed once. The bed was very comfortable and the rooms were a decent size. The kitchen was well equipped and included cutlery. The location was handy for two Metro stops, supermarket, bakery and take aways. Free coffee was available from 6am. When we contacted Citadines to let them know that we would be arriving after reception had closed they arranged for someone to be there to let us in. If we go to Paris again we would certainly stay there again.

Partner

2/10

Poor

17 Nov 2013

Visitor

Stay away from this place

A family emergency made me leave three nights earlier than planned. They refused to refund me the three nights, give me a credit or anything.

Whatever happened to costumer satisfaction!!

8/10

Excellent

03 Sep 2013

Really really

Good place for a good place

Really easy to get to from the eurostar station (same line) and a 3 min walk to metro. Clean room, big enough, hair dryer, iron etc good facilities, friendly reception staff, quiet. Would recommend

Partner

6/10

Pleasant

07 Aug 2013

Weekender

Completely Unremarkable.

Our room was on the fourth floor, and with the elevator under repair, it meant climbing steep stairs with our luggage and every time we had to come and go. The lack of air conditioning (something we knew about) made it a far less pleasant experience in the day (August, no less!). Though with the windows open at night, the room was cooler. However, it also meant that we could hear people in the next balcony and room. The staff was polite and very helpful. The kitchen was stocked well with the necessary dishes and appliances. There were quite a few cafes and eating places within walking distance, so overall, reasonably convenient.

Partner

2/10

Poor

04 Jul 2013

parisforfun

Disappointing

The place is close to the metro but that is about it. It has no room service, basic rooms, no fresh towels and is pretty small compared to what it said it would. I certainly won't come back for this price. Very dissappointing.

Family

6/10

Pleasant

08 May 2013

Brissy visitor

Handy location

Hotel foyer/downstairs was being renovated and repainted so will be even nicer shortly. Staff were friendly and helpful. Location was great to 2 metro lines and shopping needs.

10/10

Exceptional

05 Nov 2012

Wolf and Sue

Excellent Paris Base

Citadines Austerlitz is an excellent, smaller hotel in the 13th district. The hotel is a comfortable, well located base for a visit to Paris, with the centre within walking distance yet without the thousands of tourists.

Guests are couples and individual business travellers.

Gare du Nord, the station for Eurostar, is only a few metro stops away on a direct line.

8/10

Excellent

01 Jan 2012

Helen

Citidines austrilitz - close to metro stops, quiet

I enjoyed our stay at this apartment style hotel. Don't expect fresh towels or room cleaning. The beds were very comfortable and the small parking lot (17 euros per night) was convenient for our car. We did have a little trouble with the key cards for the parking lot and back entrance - be sure your keys work for both before it gets late and the front desk is closed. My husband and 8 year old son and I would stay here again!

6/10

Pleasant

13 Jun 2011

Sandra

neighbourhood a bit dodgy

Overall it was just OK - the bathroom was gross - not very clean, kitchen facilities were adequate, carpet in main room was very dirty-looking (made you want to only walk on it in socks or shoes). Beds were nice and clean and comfortable. The neighbourhood was pretty rough - broken booze bottles and garbage on the street, and some pretty rough-looking characters wandering around - but never really felt unsafe. Location was close to the metro, so pretty accessible. Lots of grocery stores and restaurants nearby.

6/10

Pleasant

17 May 2011

Yaniv

Very good location but...

The hotel is located between 2 metro stations which allow easy excess to the city. The studio room has a good size and you can hear the birds every morning. The downside is the services, there is no cleaning service or towels changing (well it is an apartment hotel) but for a short stay and in this rates you would expect more.

In general I would stay there but with lower expectation regarding the room facilitys and hotel services.
All the Best

8/10

Excellent

13 Apr 2011

Ann

Nice, but small

Nice room, small but had a nice porch with a beautiful flowering tree. Very quiet neighborhood, not too much around it but close to the metro. Closes at 10 pm which no one mentioned and we almost missed getting in, as we came from London late. No clean towels daily, and did not see anyone to get more towels. Overall nice but very small.

10/10

Exceptional

24 Nov 2010

Bhob

Outstanding Service

I found the location to be very quiet and convenient- a semi-residential neighborhood, several grocery stores, cafes and a metro stop a block away. My studio apartment was ready at check-in, very clean and quite roomy. I can't say enough good things about the staff: during my stay, I was faced with a medical emergency and they were absolutely heroic in their efforts to find a nearby, english-speaking doctor who could see me immediately. I would definitely stay at this location again!

10/10

Exceptional

12 Jul 2010

Charlotte D.L

Great service !

Great service. They had one computer, but it had free internet, very usefull. The room was kind of old, had a small smell, but the bed was really comfortable. The bathroom was really big, good shower. The television had good channels. Its nice that there is a laundry room down stairs.

The only...annoying thing, was that there is a man that lives in the hotel, he hangs in the lobby a lot, he talks to the hotel staff. I bet he is really lonely...A nice man, but he talks to you for hoooours, its hard to get away from him. But whatever, he was polite and nice, but don't you start a conversation with him because he won't let you go ! And if he starts one with you, well don't you talk too much.

Partner

4/10

Poor

18 Feb 2010

Malone

Good value for the money

Pleasant area, good metro connections, nice service and friendly personnel,

10/10

Exceptional

02 Nov 2009

Wolf and Sue

Citadines Paris Austerlitz

I have stayed in this hotel six times. The apartment setup is convenient it you want the independence of a serviced apartment without any of the usual - and usually not necessary - conveniences of a traditional hotel (room service, etc.).

The Citadines rooms show their age but pricing is attractive, the rooms are clean and staff are always very friendly and helpful.

If you like a little exercise, the city centre is within walking distance. Metro is just a couple of minutes from the hotel. Within easy walking distance of the wonderful Mouffetard/Contrescarpe area.

No major drawbacks that I can think of.

10/10

Exceptional

09 May 2009

Al

Great Hotel

This hotel was very clean and the staff very helpful and friendly. It is located in a quiet part of Paris with to metro staions located five minutes away. There are an abundance of bakeries and grocery stores nearby. Overall a great value for the money.

6/10

Pleasant

21 Jul 2026

Alisan

Store værelser og ok med udstyr. Bemærk. Der er ikk klima på værelserne eller aircon, så man sveder for vild når der er 30 plus grader i Paris. Kan ikk anbefales om sommeren!!

Friends_and_family Friends

6/10

Pleasant

27 Jun 2026

YOSHIYUKI

今回はパリは暑すぎて
部屋にエアコンがなったので
ちょっときつかった！

Self

10/10

Exceptional

24 May 2026

Bernard

Personnel accueillant, chambre propre et bien équipée.