Name: Novotel Paris La Defense Esplanade
Address: Boulevard De Neuilly, 2, Paris La Defense, 92081, FR

10/10

Exceptional

31 Jul 2026

Mohamed

Thank you

6/10

Pleasant

24 Jul 2026

Shadeka

Hotel Need renovations

8/10

Excellent

01 Jul 2026

Vera

We were there during a heat wave so we appreciated the AC in our room, even though it was set to not go below 26C. The room was really large with a separate sitting room and large bathroom with a bathtub, shower and double sink. It was a great view of the Seine and we could see the Eiffel Tower in the distance. The lobby had no AC and was very hot but the restaurant was cooler. The breakfast room was quite warm and the food was only adequate.

Partner

6/10

Pleasant

26 Jun 2026

Sergio

Air conditioning is controlled centrally, the room temperature you set is not real. The whole hotel feels hot. I went next door to the Melia Hotel and when you enter the lobby you could feel the cold of the AC working fine.

I think the hotel owners want to save money by not cooling the hotel properly. Also as a tourist I feel the prices of the restaurant are high because most people in the hotel are business related guests, so they do not care much about paying crazy prices for food the restaurant and apart from being expensive the portions are small.

The positive thing is that the hotel is very close to the metro line1.

Family_with_children

4/10

Poor

16 Jun 2026

Jorge

Staff and location are the best part of the hotel. Location is few meters from metro station so you can travel to Paris center in few minutes. Rooms are small and the worst part was no air conditioning. Manager didn’t want the accept the fact and he proposed to send a technician.
I heard from one of the staff that air conditioning wasn’t working properly for few days and Paris temperature was aggravating the issue. The fact is that build is made of glass outside so temperature increases tremendously inside the rooms.

Family_with_children

10/10

Exceptional

09 Jun 2026

Lourdes Ninette

Well informed and great actitud

Family_with_children

8/10

Excellent

03 Jun 2026

Amunoo

Most of the staff were so helpful but one staff was very rude and unwelcoming making my friend and I feel like we didn’t belong. I didn’t catch her name but she was white with some kind of dirty blond hair

Family_with_children

6/10

Pleasant

27 May 2026

Bharath

The room was decent but has changed a lot since I visited last time; not well air conditioned and smell out of the bathroom. I felt it wasn’t worth the money. Would have been ok if the price included breakfast to offset the condition of the room.

Family_with_children

8/10

Excellent

04 May 2026

LEE

Hotel was nicely positioned and served a purpose.

I would stay there again as it was nice and clean and the breakfast was good.

The rooms were just a bit dated but as I say clean and tidy

Business

8/10

Excellent

30 Apr 2026

Koji

!

6/10

Pleasant

14 Apr 2026

Jacques

Room with a sealed window that does not open, no AC in April, no fridge in the room.

Family_with_children

10/10

Exceptional

05 Apr 2026

Ananthakrishna

Not parked

Family_with_children

4/10

Poor

18 Mar 2026

Leon

No food options when arriving late. The room was poor for an executive room
And expected to be more modern and vibrant! For the cost I could have stayed at a lots better hotels.

Self

10/10

Exceptional

10 Feb 2026

Arun Pradeep

Yes

10/10

Exceptional

07 Nov 2025

Daniel J.

Hotel is conveniently located next to a large mall and subway station for easy/convenient access to central Paris.

The room was large and clean with a great, unobstructed view of central Paris, including the Eiffel Tower.

Staff at the front desk were all very present and helpful

Leisure Family

10/10

Exceptional

11 Oct 2025

Mark

Nice hotel for a good price. Located in the business district but only a short journey on the metro into the centre of Paris.

Leisure Friends

8/10

Excellent

06 Oct 2025

Robert

All good

Self

6/10

Pleasant

05 Oct 2025

Martin

In need of some updating.

Business

6/10

Pleasant

21 Sep 2025

Jean

The room cleaning is poor, the staff is good, the amenities are poor

Business Partner

2/10

Poor

30 Jun 2025

ETIENNE

Disappointed

Business

4/10

Poor

26 Jun 2025

Clive

We liked the location which was close to the metro and a short walk across the bridge to Neuilly which we really like.

However, we thought this was a poor 4 star hotel.
- air conditioning in the room was poor which was not ideal when it was so hot over our stay
- the safe in the room was broken
- the hotel and room generally seemed in need of update - we stayed in this hotel many years ago and it does not appear to have changed since
- reception staff seemed not interested, and certainly not welcoming. On arrival, 2 reception staff were sitting talking in a separate room - certainly not business from body language, after some time waiting they came out, no bonjour, no welcome, just a look as we had disturbed their conversation. I may be wrong but it seems this hotel is so full of large group tours, they forget the individual.
- On leaving, reception again - wanted to charge a second time for city taxes which I had already paid on arrival. However, it was for me to prove I had paid so had to open my bank app to prove it - it seems they had problems with their IT systems which had not updated the payment
- a minor but indicative point, 2 small paper cups in the room for tea / coffee.

Leisure Partner

6/10

Pleasant

23 Jun 2025

Jestine Jose

Nothing specific to mention, both good or bad.

Business Self

8/10

Excellent

18 Jun 2025

Martin

A hotel very close to the metro to gain access to all of Paris but without staying in the middle of the city.
Shame evening restaurant is no longer using the breakfast room to allow the current room to return to being a bar/bar snacks room for sitting and chatting. The lobby area is impersonal.

Leisure

6/10

Pleasant

13 Jun 2025

Kim

Awful mattresd

2/10

Poor

01 Jun 2025

SAURABH ANAND

Extremely tiny rooms, rude staff especially the restaurant staff. As such nothing is there in the restaurant but on top of that the staff is mostly unfriendly unavailable snd rude. The frontdesk is unwelcoming too and makes you suffer for anything & everything!

Leisure Family

10/10

Exceptional

18 Apr 2025

Jerry

We liked the convenience of Hotel across road from Metro station, M1 direct into Paris,
Hotel was clean and good selection for Breakfast with plenty staff clearing tables so no waiting,
The room was good we had good view of Eiffel tower from bedroom window,
Reception staff excellent giving advise on how to get to attractions easily,

Leisure Family

4/10

Poor

20 Mar 2025

Vishal

Poor value for money

Stay was not good for the price paid. On the first night I could not sleep as room was too warm. I was told no air con do not start till April. Next day morning I could not get hot water in the shower. When complained I was told many people staking shower in the morning causes nonhot water. What a terrible system which can not manage it's capacity.

Business

8/10

Excellent

17 Jan 2025

michelle

Good stay

Generally good but would have been nice to have bottled water, iron and ironing board in the room rather than having to ask for one.

Business

6/10

Pleasant

04 Dec 2024

Jacqueline

The property was good, it was clean and staff were nice. However, the beds and pillows are extremely uncomfortable which and toilet clogged easily.

Leisure Family

2/10

Poor

03 Oct 2024

Will

I’ve stayed in many Paris hotels, and if you’re expecting a 4-star, avoid this one. It should lose a star, and management needs to address the poor state. Clearly, guest experience is not a priority.

I paid £500 for 2 nights in a “superior” room with a view, but it felt more like a dated 3-star motel.

Check-in was bland—no interaction, no explanation of services, not even a confirmation of my booking. Staff seemed untrained.

The 10th-floor corridor was dark and outdated, and the room wasn’t any better—cramped, gloomy, and unclean. The only positive was the view of the Arc de Triomphe and Eiffel Tower.

The depressing color scheme of browns and grays made the room feel even worse.

Nothing about the room was \"superior.\" A few Rituals products don't compensate for the lack of basics like robes, slippers, or water. £250 per night for this?

The bathroom was tiny, with a faulty showerhead, and the loose socket was dangerous. The towels were so thin they were practically see-through. Clearly, the room wasn’t maintained.

Breakfast was chaotic. The food was poor, and the hot dishes weren’t even warm. The dining area was unclean.

This hotel isn’t any better than the IBIS next door. I’m just relieved I only stayed for 2 nights.

Business

10/10

Exceptional

22 Aug 2024

Ujjval

Clean rooms, very friendly staff, nice location

Leisure Family

10/10

Exceptional

16 Aug 2024

Arnold

Nice hotel

6/10

Pleasant

13 Aug 2024

Thu Hai

Hotel was reasonable clean and in a nice area, but very dated. Rooms need renovation, looks like it hasn't been done since the 80s with wood chip wall paper. Definitely not a 4 star hotel.

10/10

Exceptional

23 Jul 2024

Fanny

Very good, nice people.
The inconvenientes is a restaurants, no good services in this area

Leisure Family_with_children

6/10

Pleasant

08 Jul 2024

Fang

average

Leisure Family

10/10

Exceptional

02 Jun 2024

Salem

Great views from the room looking at the river and the Eiffel tower. That was the highlight for us. Commute to central Paris on ligne 1 was straightforward and convenient.

Leisure Family_with_children

2/10

Poor

06 Apr 2024

rabia

there was nothing good,bad breakfast, bad cleaning, small room, rude staff. disney shuttle was fulled other hotels you havenot beable to get in it.

Friends_and_family Family

6/10

Pleasant

08 Mar 2024

Ciprian

The security people - extreme aggressiveness. They made my family feeling that we are in a war zone and not in the most beautiful capital of Europe.

Leisure Family

8/10

Excellent

04 Feb 2024

Paul

100 meters from the metro line 1 so straight to paris center in 10 minutes, and lots of great restaurants in Levalois or Courbevoie and La Defense within walking distance. On the river so great views of Monmatre and eifel tower

Business

2/10

Poor

12 Sep 2023

Verified traveler

We didn't like the hotel at all. I don't know how it was considered 4 stars!! Our room floor looks disgusting and full of stains. We didn't have a mini fridge in our room to keep our water cool in the hot days we were there.

Partner

6/10

Pleasant

01 Jul 2023

Verified traveler

Good value for the money

Pro: close to metro line 1, which is a good line to be on (direct access to major tourist sites, if a bit far; this is metro Zone 3). Good location for the money.
Con: location-wise, this is a business district, nothing is open over the weekend; awkwardly located between traintracks and highways/bridges, so not walkable at all. I didn't book the breakfast thinking that I would eat around the hotel, but there was no good options. The breakfast was 19.50 Euros, which I thought was a bit pricey. The staff was very unprofessional, seemed very inexperienced. I complained about dirty grouts in the shower and instead of cleaning it, they offered me a free bottle of beer. They also didn't seem to be very knowledgeable about the area.
All in all, a solid 8/10, given the location and the value.

Friends_and_family Family

8/10

Excellent

22 Jun 2023

Jairo

El hotel luce muy moderno y las instalaciones en buen estado, el aire acondicionado no enfriaba suficiente, pero fuera de ahí todo en orden.

Friends_and_family Family

8/10

Excellent

30 May 2023

Verified traveler

Overall a

Friends_and_family Family

10/10

Exceptional

09 May 2023

Pui Lin

Excellent location, few mins to M1 station, nice and clean room, good river view with Eiffel Tower, welcome gift for small kids, standard hotel buffet breakfast, the only feedback is the ventilation of the room could improved, it’s a bit weak

Friends_and_family Family

10/10

Exceptional

30 Apr 2023

Osaren

Located conveniently for tourists, or business travelers

Business_and_leisure Family

8/10

Excellent

15 Nov 2022

Asmae

Overall ok. The fitness center needs some love, and some of the staff need some training. The hotel is well located on the esplanade La Défense, very close to shopping centres, and on the metro Line 1, few stations alway from all Paris touristic attractions.

Leisure Family

8/10

Excellent

04 Oct 2022

Robert

Would use again

Mostly good

Business

8/10

Excellent

15 Sep 2022

YOUSSEF

Location is perfect and the staff is friendly but they should reconsider the cleanliness issue

Leisure Family_with_children

6/10

Pleasant

30 Aug 2022

Petr

Not worth the money

2/10

Poor

15 Aug 2022

Manoj Bhagwan

Extremely opposite of what has been shown in images on the website. Starting with access roads to hotel, then it’s parking (self-drive) was nightmare. Accessing parking gave extremely unsafe feeling as one has to navigate through multiple twists and turns to find spots that are for Novotel.

The receptionist is very terrible and appeared biased. Several issues: 1. No dinner or Lunch or willingness to accommodate when we have prepaid half board, 2. Rooms are extremely tiny! Don’t go by any photos on websites. Too tight, 3. Extremely poor quality condiments in the room….4. Air conditioner is actually an oven with its fan ON! Nothing works!! Terrible experience with Novotel, and will never use this one again ever!

Leisure Family_with_children

6/10

Pleasant

19 Jun 2022

Gabriel

Did not like that hotel does not have parking

Leisure Family

2/10

Poor

31 May 2022

MOAZZAM

2days before our stay we were moved to some other Novotel hotel that was more further from city center and was not more than 2 star though hotel claims it to be 4 star. It was not a pleasant stay or trip due to last moment change. Amenities and services were below standard and definitely not what we paid for. I’ve been using Expedia exclusively for the longest time and has not had this kind of disappointment and well anticipated vacation got ruined.

Leisure Family

4/10

Poor

22 May 2022

Verified traveler

Downhill.

Secure parking broken, car park entrance door broken, hotel was dirty, food was not good, staff not trained - basic overpriced poor location hotel.

Business

10/10

Exceptional

15 Apr 2022

Nino

location was very convenient. Metro station was very close.

Leisure Family

8/10

Excellent

30 Nov 2021

Arun

A Good place to stay

The staff were extremely courteous and friendly. The breakfast was good, the area around was quiet, but the metro station was a minute away. The room was not exactly spacious but was good. The sofa bed was very uncomfortable, but overall that could be overlooked. Had a wonderful view of the Eiffel Tower from our window too.

Friends_and_family Family

4/10

Poor

27 Nov 2021

Salima

Staff a little rude except Marie

Leisure Family

6/10

Pleasant

05 Nov 2021

David

Good location for business district close Metro

Hotel did what it should, clean, friendly, let us use a room to work and check out late FOC

Business

10/10

Exceptional

03 Nov 2021

Savio

Well appointed hotel, strategically located at the start of LaDefense. Good service at front office. Room well furnished with convenient lighting.

Business

8/10

Excellent

24 Feb 2020

Verified traveler

Clean and spacious rooms

Great and nice hotel to stay at with good connection to train lines. The rooms are spacious and comfortable. I would stay there again but I wouldn’t recommend dinner at the hotel. The food isn’t great

Business

8/10

Excellent

23 Feb 2020

Verified traveler

The amenities are very poor, overall review its good but nothing special for a 4 stars hotel

8/10

Excellent

27 Jan 2020

Richa

Food is amazing but definitely some scope of improvements on services in restaurant.

Business

8/10

Excellent

02 Jan 2020

Justin

Decently located in La Defense right on the Seine River. It will be an expensive uber right into the tourist areas of the city. Most staff was rather rude. Nice hotel, but the staff attitude makes me not want to stay here again.

Leisure Family

10/10

Exceptional

31 Dec 2019

Anna

Love Paris!

Great trip to Paris. Only issue we had with the hotel was it was very hot in the rooms at night but once we asked at reception it was explained that there was a central air conditioning system and best not to have it on at all and it would be cooler! So last two nights were much better. Overall an excellent position to easily get into Paris. The metro was 2 minutes walk away and you just took the yellow M1 line in and you could get to the centre, there were loads of stops along this route leading to all the sites you’d want to see. Great holiday.

Friends_and_family Family

8/10

Excellent

12 Nov 2019

C

Clean, Comfortable and Convenient

Check-in was very efficient and the Receptionist was very friendly. Check-out also very quick. Hotel very central for our needs.

Friends_and_family Family

4/10

Poor

19 Aug 2019

Fahim

I had made thw reservation for one of my colleagues visiting from abroad, staff at check was incopetent and rude.
The lasy at front desk hung up the phone at me during check in confirmation that I booked the room for my colleague

Business Family_with_children

6/10

Pleasant

16 Aug 2019

Verified traveler

Geting into/out of parking was complicated, (parking was quite expensive).
No air conditioning

Leisure Family

10/10

Exceptional

16 Aug 2019

Verified traveler

Convenient location - and the staff was the best! My daughters really enjoyed the attention even though they do not speak French. The staff did everything they could to make us feel comfortable.

Leisure Family_with_children

8/10

Excellent

11 Aug 2019

Jonathan

Great Location

Location is great.. 3-4 minute walk to Esplanade de la defense station.. Make sure to use the yellow line . use metro not REM... Room was a bit smelly.. (My only complain) Other than that, breakfast was actually good. And we had a view to the Eiffel Tower. Pretty quiet.. Again, Location was great.. Wifi work sometimes!

Family

10/10

Exceptional

10 Aug 2019

Verified traveler

Staff professional, friendly and efficient. Hotel in excellent location for access to metro - 2 minute walk, and metro line takes you to main sights of Paris. Room had amazing view of Eiffel Tower albeit a little small for a family of 4. Excellent buffet breakfast with both continental and cooked options. Will definately return on our next visit to Paris.

Leisure Family

10/10

Exceptional

26 Jul 2019

Dave

Hotel is modern, clean, air con good, and my room had a bath too - Good view over the river.

Business Friends

2/10

Poor

21 Jun 2019

Verified traveler

The most terrible hotel I have ever stayed at! Terrible location very far from the city, absolutely third class service. They claim to have room service but every time I tried to order something the reception asked me to go down to the restaurant and fetch it. The staff was generally extremely rude.

Leisure Family_with_children

6/10

Pleasant

05 Jun 2019

Verified traveler

Poor restaurant experience - room OK

No one to place a room service order, no one answered calls. So used restaurant for a very poor bowl of plain noodles - restaurant service and food poor. Breakfast mediocre and tables left uncleared and dirty

8/10

Excellent

19 May 2019

Verified traveler

Great location for the business district. WiFi was weak

Business

6/10

Pleasant

18 May 2019

Verified traveler

service in restaurant was excellent and friendly food was good

Business Self

10/10

Exceptional

20 Apr 2019

Verified traveler

Staff very friendly and helpful, rooms very clean.

Leisure

10/10

Exceptional

11 Mar 2019

Verified traveler

This property location is great and has good connectivity across Paris

Business_and_leisure Family_with_children

8/10

Excellent

17 Jan 2019

Verified traveler

Good but expensive, although booked last minute.

6/10

Pleasant

06 Jan 2019

Verified traveler

At around 4 pm some staff member randomly opened our door- i got really angry and instead of the guy apologizing he was wondering about why i though it was inapptopriate- really low class staff- close to 0 english, no smiles- 19 euro breakfast is overprized..

6/10

Pleasant

31 Dec 2018

Zeno

Front desk needs to smile more, restaurant staff need to speak English, also no fresh air since windows cant be opened

8/10

Excellent

25 Sep 2018

Rishi

good hotel for families/tourists for sight seeing

good hotel near to palais de congress and easily accessible to local metro. Beware of thugs at the metro station. Had a poor experience on my first travel through metro because of these thugs who tried to cheat me under the garb of helping when I didn't know how to use my ticket to enter the station.

8/10

Excellent

11 Aug 2018

matthew

No iron in room.

6/10

Pleasant

03 Aug 2018

Marc

Reception staff member was rude before I had even spoken to her.
Room refrigerator did not work, air conditioning did not work.
Other than this the hotel would have been a pleasant stay

Family

8/10

Excellent

31 Jul 2018

Mark

Convenient location, good facilities, friendly

... but, as with so many hotels who have multiple pillows on a bed, none of them is thin! Air conditioning, when turned to minimum, still has the sound of the fan. Better lighting than many hotels of this level, but still difficult to get bright enough lighting for work.

10/10

Exceptional

24 Jul 2018

Michele

I liked everything. They where very nice and helpful. They always answered our questions and helped us with directions and maps. We got there early and they checked us in with no extra charge.

8/10

Excellent

17 Jul 2018

Verified traveler

Nice Hotel.Close to public transportation .
Bar and cafeteria are good

10/10

Exceptional

17 Jul 2018

Verified traveler

We thoroughly enjoyed our stay at the Novotel La Defense. We traveled with two small children and the room and bathroom were perfectly equipped for a family of 4. It was generously sized and having the two single beds pull out of the couch was great for our children. We also had an amazing view of the Eiffel Tower which was a nice bonus. Another key feature is it was less than a .10 of a mile to the metro and on a large line so very convenient to get anywhere in Paris. Only downside is being in the financial district there weren’t many places right around the hotel to grab something to eat.

10/10

Exceptional

13 Jul 2018

Ursula

Good for a short break in Paris

Good link via metro to city. Metro station close. Takes about 30 minutes to get to centre. Area around hotel very modern, but nicely developed. 20 minute walk to RER Station, La defence. From there you can get to Versailles. It took us about 90 minutes to get to Charles de Gaulle airport
Friendly staff, quiet clean room, we were lucky and had room with view to Eiffel Tower in distance

4/10

Poor

05 Jul 2018

Verified traveler

A hotel to stay away from

Very expensive and no more than an average hotel.
The so called hotel parking took over an hour to find even asking hotel workers and very difficult to find. the route on foot to the hotel was via a lift and 2 sets of stairs in different building, very difficult with cases to carry.
the restaurant menu was very limited along with a drinks list. the service was indifferent with items missed from my order and the member of staff serving me being more interested in other things rather than serving.

10/10

Exceptional

03 Jul 2018

Conrad

Nice hotel, very friendly and helpful staff

It was quiet and they serve some good food. More staff members needed for english speaking customers.

8/10

Excellent

01 Jul 2018

Tee

Excellent

Hotel is great and near the Metro. I would recommend staying at the hotel. It's worth the money.

10/10

Exceptional

29 Jun 2018

Verified traveler

Nice hotel, close to metro

We enjoyed our short stay at the hotel. The facilities are very good and it’s very close to the metro so we had easy access to the city center

4/10

Poor

27 Jun 2018

Verified traveler

the service was very poor. when i asked for an iron to be brought to my room i was told they were far too busy to do that...and that i had to go to a room on the 8th floor.No what you expect when you are paying over 200 euros a night. The breakfast room was chaotic with no where to sit.

4/10

Poor

23 Jun 2018

jjab

Except for location, this hotel is overpriced in terms of value and room quality and confort. Certain staff are absolutely appalling, to the point of lack of courtesy and temperament appropriate for a service position. My advice: stay away and look for an alternative.

8/10

Excellent

11 Jun 2018

Verified traveler

Nice hotel

The hotel is very nice and comfortable. Very little going on around the hotel though i.e. lack of shops or eatries around which was a downside for us.
The hotel bar had a very limited choice on their menu,n bcos there was nothing around we had no choice
All in all a very hotel and superb room..id recommend d superior room with view of Paris

6/10

Pleasant

24 May 2018

Verified traveler

Very expensive for what it is-room nothing close to 4 star quality-have spent much less and got much more many times

2/10

Poor

24 May 2018

Verified traveler

Horrible!

8/10

Excellent

23 May 2018

Verified traveler

Very convenient location. 2 min walk to the metro station which goes to pretty much all the major sites in Paris. Staff was super friendly at check in.

The only issue we had was the cleanliness of the room. We found a finger nail in the sink right after we entered the room. There were also pieces of hair that was clearly not cleaned off around the sink. Makes us wonder if this place has been cleaned at all since the last guest left. Very disappointing.

8/10

Excellent

11 May 2018

meow

convenient location 5 minutes walk to nearest subway station. 10 minutes walk to supermarket. 15 minutes walk to a big shopping mall. (les 4 temp).

4/10

Poor

07 May 2018

Jalisa

Not a nice hotel, I felt it as soon as we walked in the lobby.
We could only stay there one night before moving to a nearby hotel (Novotel wouldn't give us a refund) that gave us a better experience for our first time in Paris.

The rooms were barley clean and the bed was the most uncomfortable bed I have ever slept in.

Do not stay here-there are a number of nearby hotels that are so much better at similar price.

10/10

Exceptional

22 Apr 2018

cathy

Great place

Very close to metro quiet and expectacular view to eiffel tower