Shangri-La's Far Eastern, Taipei

Taiwan – China , Taipei
TAIPEI, 201 Tun Hwa South Road, Section 2, 43 43
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100 reviews shown

10/10

Exceptional

17 Mar 2026

Derek

Beautiful large room. Excellent staff in the Horizon Lounge. Great service in Li Bai and the lobby lounge. The international buffet at the Cafe was a bit of a bun fight with the locals, although the food itself was good.

Partner

10/10

Exceptional

05 Mar 2026

Kalla

Lovely and helpful staff, delicious breakfast, fantastic location

10/10

Exceptional

03 Mar 2026

Nicole

This is a lovely luxury property which has an older feel to it. The building is circular, which we found a bit disorienting, as you have to walk in outer circles around halls, or move through spokes from the elevators in the center. The rooftop pool has amazing views, but is less conducive to couples, as most seating is singular, around the pool edges. The gym and locker room are on the 6th floor, a long way from the pool. Our views from the room were spectacular (booked the 101 views). We liked the coffee (Nespresso) and tea provided. The hotel was quiet, bed was comfortable. Room was a little dark. Neighborhood was quiet and had easily accessible attached mall with restaurants and grocery store in the basement, convenience stores like 7-11 next door, Starbucks next door. Staff was highly professional.

Partner

10/10

Exceptional

01 Mar 2026

ShanShan

Despite the hotel being a bit on the older side architecturally, almost every staff we ran into greeted us. Lisa Huang, our housekeeping was superbly friendly and helpful. Tim continued to lead the team very well. Keep it up!

Partner

10/10

Exceptional

23 Feb 2026

Stephen

Excellent large room. Great amenities in the room, very clean and staff was wonderful.

Partner

10/10

Exceptional

22 Feb 2026

Andrew

Best view of Taipei 101! A little outside of the action of Taipei but a nice relief from the hustle and bustle of the city.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Heather

It was such a beautiful and clean hotel. Fantastic amenities and an iconic pool. But the thing that made it one of the best hotels I’ve ever stayed at was the staff and service. They were amazing. So kind, welcoming and helpful. We would stay at Shangri-La Far Eastern in Taipei again.

Friends_and_family Family

8/10

Excellent

18 Feb 2026

YIFTACH

a very family friendly hotel; stuff are helpful and kind; the hotel is in a good location, and the facilities convenient

Friends_and_family Family

4/10

Poor

30 Jan 2026

Solomon

Hotel definitely needs some TLC. Furniture wise it’s showing some age, wear and tear. In my room, some lights were not working and the safe was not working until we got the staff to check in. May not be a big thing to some but for me, when most 5-star hotels I stayed are starting to have an updated entertainment system that allows you to do Netflix, YouTube or even Airplay/screen share to the hotel’s TV, and in Shangri-la it was only the basic digital TV offering, feels like it’s a bit outdated.

Generally speaking, may be the hotel being in Da’an area is at a premium, the surrounding is definitely more residential than touristy. Hotel to the nearest MRT station (there are 2) and they are at least a 10-15min walk away, not as convenient at some of the other hotels I stayed.

Overall, a score of 2-star was because 1) inside feels dated, 2) wear and tear on furniture 3) some lights not working 4) outdated entertainment system. And no consideration on location as that cannot be changed by the hotel.

Leisure Family

10/10

Exceptional

19 Jan 2026

Cameron

Friendly and courteous staff who assisted me in having an enjoyable stay. Clean and quiet.

Leisure Self

10/10

Exceptional

17 Jan 2026

Inger

We spent four nights at the Shangri-La and really enjoyed it. The hotel is centrally located just a few minutes' walk from an MRT station and one of Taipei's better night markets. Our suite was huge and immaculately clean, and the breakfast buffet was excellent. The gym was extremely well-equipped. Most importantly, the service we encountered from every staff member was top-notch. Finally, we really appreciated the early check-in (we arrived at 7:00 am and were able to check in right away, with just a small additional fee.)

Partner

10/10

Exceptional

16 Jan 2026

Kenneth

Great room, excellent facilities and wonderful restaurants

Business

10/10

Exceptional

16 Jan 2026

Juli

Rooms spacious, pool amazing view, breakfast amazing options and great location

Leisure Family

10/10

Exceptional

15 Jan 2026

Vicky

Good rooms

10/10

Exceptional

05 Jan 2026

Steve

Very nice location and updated facility and amenities.

Friends_and_family Family

4/10

Poor

03 Jan 2026

Shujuan

Room need upgrade, felt like business hotel not 5 star

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Alexe

Great hotel

10/10

Exceptional

23 Dec 2025

Xiaoyong

Yes

10/10

Exceptional

13 Dec 2025

derek

Yes

Partner

6/10

Pleasant

10 Dec 2025

Medardo

Yes

10/10

Exceptional

10 Dec 2025

Kirk

I like the rooftop pool and the excellent housekeeping service. Concierge service is exceptional. Very very helpful.

Business_and_leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Wendy

Large variety for breakfast - was amazing! The room keep was consistent. Reception and concierge were very welcoming and helpful. I can not fault the hotel in any aspect.

Leisure Friends

10/10

Exceptional

05 Dec 2025

Kirk

this property is located in a semni-business district. I do like the property and all of the conveniences. Though, if you'd like to dine elsewhere, there is a bit of walk. Transportation via the local commuter rail (MRT) is convenient and the nearest station is a very easy walk. As well, taxi is convenient and reasonable. The concierge service is awesome. The have a lot of local knowledge. We tapped their expertise many times.The staffing throughout the property is awesome, so enjoyable and helpful.

Business_and_leisure Family_with_children

6/10

Pleasant

01 Dec 2025

Louis

the room is overall fine but smells damp, the concierge is nice but not too helpful at all times for minor requests

10/10

Exceptional

25 Nov 2025

Gregory

The staff were amazing from start to finish and the hotel has everything you need and more. Great location and amazing amenities

Leisure Partner

10/10

Exceptional

24 Nov 2025

Michaela

Smell in rooms

10/10

Exceptional

22 Nov 2025

Jiwon

Mostly professional and welcoming staffs made my stay perfect!! Room was clean and view as well. No complaints!! Thanks all!

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Richard

Beautiful hotel with excellent amenities. Room was extremely clean and well kept. The Japanese restaurant in the hotel was not very good.

Partner

10/10

Exceptional

13 Nov 2025

Jason

Great hotel. Very pleasant staff. Location good for seeing Taipei. Easy walk to nearest MRT stations.

Great buffet breakfast. Well-equipped gym.

Amazing views from rooftop pool.

Rooms stocked daily with several free drinking water bottles.

Partner

10/10

Exceptional

11 Nov 2025

Manpreet

We stayed at the Shangri-La Far Eastern, Taipei in a Grand Deluxe Family Room for seven nights, and it was a wonderful experience. The room was spacious, beautifully designed, and very comfortable, with plenty of space for three friends traveling together. The beds were cozy, and there was ample room for luggage, making it ideal for a longer stay. Everything was clean and relaxing, though the room could use a bit more lighting.

The staff were warm and professional. Check-in and check-out were smooth, and they even helped celebrate a birthday with a special treat, which was such a thoughtful touch. The breakfast buffet was excellent, offering a wide variety of local Taiwanese dishes, a noodle bar, Indian and Asian options, and Western selections — all delicious and beautifully presented. The room was also well stocked with bottled water and Nespresso coffee, which we appreciated.

The rooftop pool and hot tub offered incredible city views, and the hotel is connected to a shopping mall, with the Marco Polo Lounge being a great spot for drinks. The location was decent for the metro (about an 8–16 minute walk depending on the line), and getting around by Uber or taxi was very easy. Inside, the hotel was peaceful and relaxing. Some concierge staff were excellent, while others seemed a bit inexperienced when we needed suggestions during six days of heavy rain.

Overall, the Shangri-La Far Eastern, Taipei delivers large rooms, great comfort, and warm hospitality.

Friends_and_family Friends

2/10

Poor

06 Nov 2025

Miranda

Dear Management,

I am writing to formally express my concern regarding a serious breach of guest privacy. After my checkout, your staff contacted a local acquaintance—who had previously delivered gifts to me—about items I left in my room, instead of contacting me directly as the registered guest.

This action constitutes an unauthorized disclosure of my personal information and whereabouts, and resulted in an unnecessary personal misunderstanding. Such conduct is unacceptable under standard hospitality and privacy practices.

Please review this matter carefully and ensure that staff are properly trained to handle guest information with strict confidentiality.

I request a written follow-up from your management team explaining how this incident will be addressed and what corrective measures will be implemented.

Sincerely,
Miranda Caley

10/10

Exceptional

04 Nov 2025

YUN

: Clean room | Staff | Bar | very good service and all the front desk is amazing specially the Carrey the bags guys are all nice

Business

8/10

Excellent

04 Nov 2025

Stephen John

Room is okay.

Partner

8/10

Excellent

29 Oct 2025

Henry

The room was lovely and spacious with great views of Taipei 101. The staff were absolutely excellent, especially during breakfast, always having a smile on their face and wanting to go the extra mile for all guests at the hotel. Marina and another tall male member of staff who really helped with our kids I want to give a special mention. They are testament to the hotel. Unfortunately, the breakfast itself was quite average in terms of food quality at the buffet. The pool at the top of the building was great.

Leisure Family

10/10

Exceptional

28 Oct 2025

shelley

Everything was perfect. Enjoy the little bar time.

Leisure Self

10/10

Exceptional

28 Oct 2025

Dylan

Clean room/staff/bar/breakfast

10/10

Exceptional

26 Oct 2025

Evelina

A great place to stay .

Partner

10/10

Exceptional

23 Oct 2025

YUN

Very good service and very clean room and restaurant is great service

8/10

Excellent

07 Oct 2025

MARINO

Convenience stores near by; night market 5 minutes away. Multiple restaurants around. Great location!

Leisure Family

10/10

Exceptional

29 Sep 2025

Ling

Excellent service with great facilities of gym, pool, spa, and the view was amazing from our 32 nd floor room, as well as the pool deck

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Howard

Very upscale and comfortable. Staff very polite and helpful. Excellent hotels

Leisure

10/10

Exceptional

25 Sep 2025

Arcel Mih Soteo

Room is always clean and staff are friendly.

Leisure Family

10/10

Exceptional

17 Sep 2025

Addison

Good hotel

8/10

Excellent

01 Sep 2025

David Bruce

The buffet brea

10/10

Exceptional

26 Aug 2025

Judy

Lovely hotel with great views

Leisure Partner

10/10

Exceptional

14 Aug 2025

LAN

I couldn’t be more pleased with my experience at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was smooth and efficient, and the front desk team was friendly, professional, and incredibly helpful with my specific requests.

The room was spotless and spacious with a great view of Taipei 101. The bed was super comfortable with high-quality linens. The housekeeping team did an excellent job each day, keeping everything fresh and tidy. One of the highlights was the breakfast – delicious, fresh, and with a great variety of options to suit all tastes. I highly recommend it whether you are traveling for pleasure or business!

10/10

Exceptional

09 Aug 2025

Joachim

Fantastic layout of premium room

10/10

Exceptional

04 Aug 2025

Siwei

Clean and convenient, highly recommended

Leisure

10/10

Exceptional

25 Jul 2025

Torsten

Outstanding hotel and excellent stay for families. We are grateful for this experience. Pool and gym facilities are also unique. Thank you

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Yaou

As family of 4, we had a pleasant stay. The hotel is not modern but has all the stuff we need. Our family room is big and has 1 king and 2 twins beds. The breakfast has many options, location is great, closed to the Linjiangjie night market. Everyone there is trying their best to help and our room is always clean and refreshed. Also, our kids enjoyed the rooftop pool very much, they also tried the kids activities at 9 floor, did the slime club also. Overall, we had a great stay.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

MIN-CHUNG

Very nice room with excellent view of Taipei 101

Leisure Family

10/10

Exceptional

03 Jul 2025

Christina

We loved our stay! Beds were very comfortable, room was clean and modern, and we loved the fresh fruit left in our room every day. We had a great view of Taipei 101 and of sunsets from our room. We also had great views from the rooftop pool, which was warm. The pastry shop downstairs served delicious and beautiful treats. Staff was always helpful.

Leisure Family

10/10

Exceptional

30 Jun 2025

Jungsan

nice people all around.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

Ariadna Milagros

Very nice hotel , breakfast buffet was excellent and very good location

Leisure

10/10

Exceptional

28 Jun 2025

Peter

Elegant and strategically located near many shops and restaurants including Tonghua Night Market.

Leisure Family

10/10

Exceptional

15 Jun 2025

Tony

Awesome

10/10

Exceptional

10 Jun 2025

Clodagh

10/10

Exceptional

01 Jun 2025

Colin

10/10

Exceptional

17 May 2025

Roy

All good but the property is kinda old and dated

10/10

Exceptional

08 May 2025

Sreekanth

Well services 5star hotel. No complaints on anything. Absolutely happy overall. However some minor things, 1. TV unit was not equipped with Google Chromecast(later staff confirmed it can be provided)2. Swimming pool on top is deeper on one side with 1.9mtrs(higher than average man height) mainly suitable for professional swimmers. Adjacent 1/3 area is 1.3mtr deep, however lifeguard on duty always.

Leisure Family

10/10

Exceptional

06 May 2025

Mark

A great ambience about the whole Hotel. Staff without exception were excellent and very helpful.
Good facilities in a central location.

Self

10/10

Exceptional

03 May 2025

Verified traveler

Wonderful hospitality

We accidentally left our daughter’s favorite shorts and shirt they recovered it and shipped it back to us in the states. That was the cherry on top of our wonderful stay.

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Liz

The staff at the hotel goes above and beyond to cater to all of their guests’ needs. I appreciate everyone’s attention and helping me rent a car, buy baseball tickets, celebrate my anniversary among others. Thank you so so much!!!

Leisure Partner

10/10

Exceptional

25 Apr 2025

Pedro

Great hotel although somewhat old and somewhat dated. It is very well located and base several dinning options which make it very convenient. The staff and the service are super high class. The pool is also very impressive as it is located in the top floor with an incredible 360 degree view in all directions.

Leisure Family

10/10

Exceptional

25 Apr 2025

timothy

Greatcfood, staf was excellent very helpful

Leisure Friends

10/10

Exceptional

23 Apr 2025

John

Absolutely great experience. The only thing we would give advice to future guests is to look into the “meal plans” from our experience if you don’t purchase them in advance you aren’t allowed to dine at most of the restaurants.
Other than that the staff, rooms and facilities are wonderful!

Leisure Family

8/10

Excellent

23 Apr 2025

Jose

Good

Leisure Family

10/10

Exceptional

20 Apr 2025

Brian

The best of the best! Jeffrey Chung is the finest Conceirge I have ever encountered. I can’t say enough about this hotel. They believe wholeheartedly in Customer Delight.
I left my phone in a cab as I was dropped at the hotel one afternoon. Jeffrey assured me not to worry — that everyone gets their items returned in Taipei. He was so right. He saw to it and the taxi driver (so honorable) returned my phone.
I look forward to returning to Taiwan and definitely staying at the Shangri-La Far Eastern.
Susan
April 2025

Leisure Partner

4/10

Poor

20 Apr 2025

Verified traveler

The hotel is old and dusty. My family experienced allergic reactions to the dust and mold in the bedrooms and common areas. The breakfast buffet was also underwhelming for a Shangrila and not worth it

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

DAVID

Quality Hotel and Staff

The suite was roomy and comfortable. The service was just right - attentive but not intrusive.

10/10

Exceptional

18 Apr 2025

Harley

Great stayed at the hotel and the best view from our room and the 43th floor.

Leisure Family

10/10

Exceptional

16 Apr 2025

Jennifer

Great hotel, clean, quiet, friendly staff.

Leisure Family

10/10

Exceptional

13 Apr 2025

Wayne

Good big clean rooms and close to where you want to be.

Business_and_leisure Partner

10/10

Exceptional

12 Apr 2025

Jonathan Patrick

English speaking travelers will feel very comfortable and cared for in this hotel. The staff is genuinely hospitable and accommodating. A special thank you to Sing, the lifeguard on duty at the rooftop pool, (a hidden gem of a view of the city) who not only gave us a great recommendation for dinner at Chez Yeh, on our last night in Taipei but personally made a call to make a reservation for us. I highly recommend this beautiful, clean and relaxing hotel.

Leisure Friends

6/10

Pleasant

10 Apr 2025

Chung Hsiu

The cleanest of the property is questionable. I have been staying at this property recently for Two nights and both days I had cockroach in my room.(I didn’t expect that when I was booking a five star hotel.) In the meantime when we running into another guest who was formerly staying next to our room had the same cockroach problem too. I am appreciated Chester the manager for realizing the issue and commit to do something about it. But I am not sure if I will go back again even after they switch us to a different floor and put us in a more expensive room.

8/10

Excellent

03 Apr 2025

Liping

The service was not alright, I don’t feel like special for being a guest of a 5 star hotel! Well maybe I am spoiled from my experience in Thailand !

Leisure

10/10

Exceptional

02 Apr 2025

David

Great hotel, nice size rooms, good breakfast with multiple choices, staff excellent and caring.

Partner

4/10

Poor

01 Apr 2025

Hong

It is not in one of the popular tourist area. It can look into neighboring residential buildings windows or vis versa. When we checked in the room was so damp as if no one has been using it for a long time. The hotel is very out dated throughout. Breakfast is usually crowded and feels like a bazaar. The Shang Palace restaurant is great although pricy. Staff are friendly.

Leisure Family

10/10

Exceptional

30 Mar 2025

Karel

Nice place and great service but the room on the 9th floor smelled like a restaurant in the evening during restaurant rush hour and the wester section of the morning breakfast buffet was cold. Cold ham, bacon, sausage and paulenta. Nicely prepared but missing the mark when cold.

Leisure Family

10/10

Exceptional

28 Mar 2025

Peter

Great choice for swimmers

Three day stay in Taipei - very good selection for swimmers. Top floor has a 19m pair of swim lanes and the pool is heated. Had considered the Grand Hotel for the swimming but they didn't have rooms. They have a 50m pool as part of their facility, but I was reminded by another swimmer that they don't heat the pool. That may be OK in the summer, but wouldn't have been welcome at 60 degrees F in the morning. Pool belongs to a health club collocated at the hotel, so the lanes get crowded fast. Get in early.

Business

10/10

Exceptional

27 Mar 2025

Cindy

Good for western and international travellers.

Leisure Self

10/10

Exceptional

26 Mar 2025

Clayton

Hotel room has great view of Taipei 101. Staff are really nice and services are brilliant.
Our trip was disrupted by the Heathrow closure, so was delayed for 1 day. The hotel team was brilliant and accommodating, allowing us to cancel one night despite very short notice.
The location is walkable, but a little far from MRT station (~10 minutes walk).

Leisure Partner

10/10

Exceptional

24 Mar 2025

Melvin Ray

Great location and first rate service. Clean and quiet. Able to walk find MRT stops and hail a cab. Breakfast buffet was one of the best I have had around the world. Highly recommend!

Leisure Partner

8/10

Excellent

21 Mar 2025

Nobu

Old but cozy

Conveniently located for my business in Taipei

Business

10/10

Exceptional

16 Mar 2025

Ben

The Shangri-La is always a winner. The staff is wonderful and speaks several languages. The hostess saw that my son had recently had a birthday and sent up a cake for him. The rooms are wonderful, a great place to relax, and it is well placed in Taipei. I can't wait to stay here again

Leisure Family_with_children

10/10

Exceptional

13 Mar 2025

Tzu Hen

Exceptional property in a lovely neighborhood in Taipei. The bed is one of the most comfortable I’ve ever slept in and great dining options on site.

Leisure

10/10

Exceptional

11 Mar 2025

Luis Mariano

Cannot go wrong with Shangri La.
The best place to stay anywhere.

10/10

Exceptional

09 Mar 2025

David

Luxurious but unpretentious - we had a great stay to finish our trip in Taiwan. The room and staff were fantastic and the pool and spa/onsen was a real highlight. The cocktail bar with a view was excellent.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Tony

staff very nice and polite, facilities are super, room so clean and service are the best. 5 star rating. except the hotel location.

Leisure Self

10/10

Exceptional

19 Feb 2025

Kenneth

Top class hotel. Unfortunately they had a water leak when we checked in that caused the elevators to malfunction. The staff went out of their way to limit the inconvenience as much as they could.

10/10

Exceptional

14 Feb 2025

Wenjin

Excellent!

Amazing room, well designed, good quality, top notch cleanliness. Staff are professional and service is good. Made me feel like a valued customer.

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Hongyi

Perfect

Leisure Family

6/10

Pleasant

02 Feb 2025

Kai Shing

Don’t refill conditioner, no tissue

Leisure Family

10/10

Exceptional

29 Jan 2025

wai ming

Room is spacious

Leisure Family

10/10

Exceptional

25 Jan 2025

Joshua

Staff was excellent and professional. Property was slightly dated, but not by much and still very comfortable. Everything was walkable - 2 MRT stations, night market, etc. It was close enough to get to Daan and Taipei 101, but far enough that it was very quiet at night. Would highly recommend.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Gregory

10/10

Exceptional

09 Jan 2025

Amos

Beautiful property in a beautifully town, I liked the stay

Business_and_leisure Family

8/10

Excellent

09 Jan 2025

Nancy

We booked two different rooms, each for 2 adults and 2 teenagers. One was the Horizon Deluxe Twin Room. This room is nice, however the beds do not fit 4 people. Expedia should make a change. Apparently, the reservation came across to Shangri-la as 2 adults and 2 children both age 2. The other room was the Grand Deluxe Family Room. This was a really nice large room with one king and two full size beds. We loved this room. It was super spacious.

Leisure Family

10/10

Exceptional

03 Jan 2025

Yanli

One of the best property I have ever lived in for our vacation. The staffs were very friendly and helpful. Highly recommended.

Leisure Family_with_children

10/10

Exceptional

31 Dec 2024

Yihwa

Hotel send a cake wishing me happy birthday to room the evening before my actual birthday. What a pleasant surprise while I was vacation abroad. It made my day.

Business_and_leisure Family_with_children