Hotel Berlin, Berlin

Germany , Berlin
BERLIN, Luetzowplatz, 17
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100 reviews shown

10/10

Exceptional

11 Mar 2026

William

Clean room, great staff, good location, fantastic breakfast.

10/10

Exceptional

08 Mar 2026

Kristin

Clean, quiet, great breakfast - highly recommend!

Self

10/10

Exceptional

08 Mar 2026

Natalia

Good toom

8/10

Excellent

27 Feb 2026

Medhat

I stayed for two weeks and overall had a very positive experience. The staff is extremely friendly, check in and check out were smooth, and the pricing is reasonable. The location is convenient, close to bus lines, with taxis always available and Uber typically just two to three minutes away. The buffet breakfast is excellent, with a wide variety of meats, vegetables, fruits, cereals, and juices.

There is also a convenient self service store on site where you can buy snacks, beverages, and essentials such as phone chargers. It is simple and efficient, just scan, pay, and go.

The only downside was the WiFi. Be aware that your room location will directly affect your connectivity. During my 13 day stay, I was only able to connect to the hotel WiFi from my room about 2 percent of the time. The remaining 98 percent of the time I had to rely on my phone’s cellular data. In contrast, the connection in the lobby was stable and fast.

I mentioned it to the staff and hope management improves coverage with proper signal extenders. If you rely on internet for work, having a backup option such as an eSIM is strongly recommended, as it was essential for me during my stay.

Business Self

8/10

Excellent

25 Feb 2026

yolanda

Great

10/10

Exceptional

22 Feb 2026

Ken

Very clean hotel, nice family room. Good location, felt very safe. A little bit of a walk to all the main sites but overall good location.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Laurie

Clean, modern room. Helpful staff at check-in.

Self

2/10

Poor

19 Feb 2026

Ben

A truly awful place and the bed was so uncomfortable. I had to move to a different hotel. I was assured by Evie at the reception that I would receive a refund for last 3 nights which is why I decided to move and the after I left I was told that I wouldn’t receive this after all. So they lied as well. Horrible.

10/10

Exceptional

17 Feb 2026

James

Great hotel, nice staff and good location

Family_with_children

10/10

Exceptional

11 Feb 2026

Lorraine

Helpful staff, lovely accommodations. Room amenities were excellent.

Leisure Family

8/10

Excellent

10 Feb 2026

Carmen

The room was very comfortable and the location was central so it was easy to go to many of the sites. Although the decor was very interesting, I didn't like the online check in, and the overall atmosphere was that of a Las Vegas casino. Very big, very loud, unusual mix of people. However, once upstairs it was quiet and rooms were a nice size.

Business_and_leisure

10/10

Exceptional

01 Feb 2026

Stephen

Room was spotless and staff great

10/10

Exceptional

25 Jan 2026

Cevonia

Excellent room and location.

Leisure Pet

10/10

Exceptional

24 Jan 2026

Jabari

Excellent stay overall. The room was clean, comfortable, and thoughtfully laid out. The staff were friendly, professional, and helpful throughout my stay. The hotel has a great atmosphere and feels well run, making it a very comfortable place to stay in Berlin. I would happily return and recommend it.

Leisure Friends

6/10

Pleasant

18 Jan 2026

Araz

N/A

Leisure Partner

8/10

Excellent

18 Jan 2026

Maureen

This is a huge hotel with self check in and out. It’s clean and comfortable - located in the area of the city where all the government buildings and consulates are. It’s not in the heart of Berlin, I would say - but perfectly nice and good transport links (bus and underground).

Leisure

4/10

Poor

11 Jan 2026

Eulogio

The batrooo has mold.

Leisure Family

8/10

Excellent

06 Jan 2026

Ricardo

Perfect room size, good location, easy and straightforward check in/ check out ! Very good parking lot, I would definitely stay there again. No doubt

Leisure Partner

6/10

Pleasant

03 Jan 2026

Georgina

Room was good sized however no amenities at all provided ( no hairdryer, no shower cap no iron or ironing board)
Also Check In process is all on oneself and not overly clear, takes 15 minutes and limited support available.

Leisure Family

10/10

Exceptional

02 Jan 2026

Nicole

Hotel was excellent clean and near everything we wanted to go to

Friends_and_family Friends

10/10

Exceptional

01 Jan 2026

Joshua

Great location, friendly staff, clean rooms and great breakfast. Hotel was so much better than what I expected

6/10

Pleasant

01 Jan 2026

JORGE

Breakfast is overpriced, very limited. For the price, I was expecting more amenities in the room. It’s overpriced for a hotel that is just average

Partner

10/10

Exceptional

01 Jan 2026

akito

The unmanned check-in is convenient, but you'll need to find a staff member to get VIP benefits. The hotel is close to the bus stop, the breakfast is delicious, and although the hotel itself is old, the room was fairly spacious on the 6th floor facing the park plaza, and I had a great view of the New Year's fireworks.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

claire

The bar/restaurant Lutze is excellent. Great food and drink menu, attentive staff, good prices and nice atmosphere. The hotel breakfast is excellent too with lots of choice.

10/10

Exceptional

30 Dec 2025

Nanu

Excellent, I will certainly return.

Leisure Family

10/10

Exceptional

30 Dec 2025

Harsha

Good hotel. Clean and had everything needed. Friendly staff.

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Greenie Osei-Nketiah

Room was clean

10/10

Exceptional

29 Dec 2025

Rachael

Great stay! Great location clean an easy to get around very beautiful hotel. We will def be back.

Leisure Family

10/10

Exceptional

29 Dec 2025

qimora

I loved my stay. It was very cleanly and beautiful and just a wonderful experience overall. I wasn’t a huge fan of the breakfast, but besides that I would love to visit Berlin again.

10/10

Exceptional

28 Dec 2025

Christina Leigh

Great location, nice rooms and good amenities

10/10

Exceptional

26 Dec 2025

Julia

The premium rooms were so modern, spacious and quiet! Not very impressed with the bar woman being quite rude and this being the only option we always ate outside. Shame we couldn’t play table tennis because the same woman wasn’t very hospitable. The gym and sauna were awesome.

10/10

Exceptional

25 Dec 2025

Harold Andres Hernandez

Cool place. Easy self check in/out process in seconds. Good location and kind staff. I was assigned a room in the 7th floor and had to take one elevator, walk about 80 meters and take another one. Not so nice, however it was a great stay overall. I'd stay there again if I ever had to go back to Berlin.

Business Self

10/10

Exceptional

24 Dec 2025

haoran

Clean

10/10

Exceptional

21 Dec 2025

Oliver David

Outside looks outdated however the interior and inside is modern and very clean.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Joanne

Absolutely brilliant hotel. Didn’t realise how massive it was when I booked but it didn’t feel big and soulless at all. Breakfast was busy but great, rooms were massive and it was excellent value. Was very sad to check out

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Isobel

Clean rooms, comfy bed, fantastic breakfast. Highly recommend this hotel.

Leisure Friends

6/10

Pleasant

17 Dec 2025

Kieron

The room was comfortable enough but it wasn't vacuumed the whole time we were there and we could feel the dirt if we walked barefoot from shower etc. A ball of fluff was in the corner when we arrived and when we left. Probably still there now.

Partner

10/10

Exceptional

15 Dec 2025

Ivan

lobby was great, has food, bar and a DJ

Leisure Self

10/10

Exceptional

14 Dec 2025

Farhan

Clean room, staff, amenities and the breakfast

Leisure Family

8/10

Excellent

13 Dec 2025

Roy

Great breakfast, nice clean spacious rooms, good nearby transportation

Business

8/10

Excellent

13 Dec 2025

Gareth

Quiet at night. Beds comfy and lovely bathroom and shower. Breakfast serves its purpose well

Family

10/10

Exceptional

11 Dec 2025

Rhianna Ovena Appleby

Great area easy check in and out, about 30 mins from hotel.

Leisure Friends

10/10

Exceptional

08 Dec 2025

Monika

Everything was perfect. Great service , nice hotel bar, fantastic breakfast buffet, spotless, comfortable rooms, and the perfect location to explore Berlin‘s attractions.
Highly recommend it

10/10

Exceptional

08 Dec 2025

Mark

The room was excellent—spotlessly clean, very quiet, and comfortable. We stayed in a junior suite on the sixth floor facing the inner courtyard, and it was a peaceful retreat.

However, I was disappointed that the hotel didn’t respond to several emails asking for guidance on the best way to reach the property from BER Airport. After a long journey, the self-service check-in system also felt frustrating to use; at that point, I would have preferred assistance from a staff member, especially when you’re tired and can’t find your reading glasses.

We also hoped to use the sauna, but it was switched off. A staff member informed us that guests need to request this in advance so it can be turned on, which isn’t something I’ve encountered before—I normally expect to use such facilities at my own convenience.

On the positive side, the location is fantastic, with the U2 station nearby offering easy access to many major attractions. Despite a few inconveniences, we enjoyed our stay and would definitely return to Hotel Berlin, Berlin.

10/10

Exceptional

07 Dec 2025

Alex

Bar was good and staff are friendly

4/10

Poor

06 Dec 2025

Michael

We saw no sraff, first night music was loud. Waiter service was slow. Room not quite what we thought would be from the expedia advert

Leisure Family

8/10

Excellent

03 Dec 2025

Michael

Great hotel rooms excellent large & clean good facilities.
Excellent location just outside town center.

6/10

Pleasant

02 Dec 2025

Grace

amenities were lacking as was information

10/10

Exceptional

02 Dec 2025

Ashley Richard

The rooms were perfect with great communal space in the libby

Leisure Family

10/10

Exceptional

01 Dec 2025

Paul

Good

Partner

6/10

Pleasant

01 Dec 2025

Tom

The hotel was just okay. A bit dated and an awful check in experience. No staff to speak to you upon arrival - impersonal touch screens only. We had specified a twin room and lo and behold ended up being given a double room. This inconvenience could probably be have avoided if there’d been someone on check in. No milk in the room and very narrow single beds and thin duvets.

Leisure Friends

10/10

Exceptional

01 Dec 2025

Robyn Elizabeth

Great location for all tourist attractions. Tube station just around the corner. Very clean facilities & comfortable bed.

Leisure Friends

10/10

Exceptional

29 Nov 2025

Margaret

Lovely hotel, staff polite.
Would recommend !

Leisure Family

10/10

Exceptional

25 Nov 2025

Carmen D

I had a really nice short stay here. The room was clean and comfy and the restaurant food and drinks were GREAT (Mushroom Pasta was delicious). It's in a great location and so many things in the area that are walkable... Loved it

Leisure Self

8/10

Excellent

24 Nov 2025

Angela

The duvet could have been thicker and bigger and the room was very cold and we could not get the heating turned up but otherwise it was a fantastic stay

Leisure

10/10

Exceptional

23 Nov 2025

William

It was nice and clean, easy check in and out.

Leisure Self

10/10

Exceptional

17 Nov 2025

Damian

Good hotel. Close to local tram/overground service. Good breakfast choice. Friendly service.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Andrew J

Nice hotel a little out of the way. Nice friendly staff. Breakfast a little expensive.

Leisure Partner

8/10

Excellent

16 Nov 2025

Kelli

Ok stay check in was not efficient electronic check in at stand but every person had to go to customer service after so was worthless. Hotel general appearance was nice the room was in working order and I liked the curious botanist toiletries. Called to have safe fixed as it did not work and never got someone to fix it. Did not recognize my parking credit perk from hotel.com so had to argue for it. Customer service was rude. Breakfast staff pleasant and helpful. Decent location for site seeing but need transportation pass.

Partner

8/10

Excellent

16 Nov 2025

Martin

Clean

8/10

Excellent

16 Nov 2025

Martin

Best one

8/10

Excellent

14 Nov 2025

Jennifer Margaret

The breakfast was wonderful.. loads of choice. Couldn't fault.. room service great. Lovely coffee in room via Nespresso. A kettle was given on request

Leisure Family

10/10

Exceptional

13 Nov 2025

Leigh

Clean room, great bar

Partner

10/10

Exceptional

11 Nov 2025

RAMESH

All good! Lighting could be better, it was a bit dull

Partner

6/10

Pleasant

10 Nov 2025

Florin

Room great condition and friendly staff. I would recommend 👌

Leisure Friends

2/10

Poor

09 Nov 2025

Mr Edward J

Nice large room. Atrocious check in completely ruined the overall stay, and then after checkout taking so long to find a member of staff to collect my sorted luggage. The budget airline style do it yourself checkin save costs for the company is a complete nightmare as a customer, I am in my thirties so it cannot be blamed on age. Somebody was supposed to help but she was overwhelmed and kept going away to other guests struggling too. Bring back a reception desk and show guests a bit more Respect than the current absolute travesty of self check in more suited to ultra low cost airlines.

Business

6/10

Pleasant

09 Nov 2025

Marvin

Das Frühstücksmenü hatte eine große Auswahl. Es gab jedoch kaum Sitzplätze, und die Tische wurden nicht abgeräumt.

10/10

Exceptional

08 Nov 2025

Glenn

Everything about thks hotel exceeded our expectations.
The bed was possibly the best hotel bed i have slept on. The check in was easy and modern, the only slight issue was we were on the 7th floor and the lift system was hugly confusing at first. But all in all a great experience

Leisure Family

6/10

Pleasant

08 Nov 2025

Jonathan

Self check in was not easy . Had to go find a staff to help with check in .

Business Self

8/10

Excellent

06 Nov 2025

Suzanne

n

Q

10/10

Exceptional

05 Nov 2025

George

Our stay was very pleasant, and we appreciated the lively yet relaxed atmosphere of the Hotel. The Staff were very polite, friendly and efficient.

Partner

10/10

Exceptional

04 Nov 2025

Ryan

Self service check in (while a good idea) was complicated after a very long drive, and then finding your room unassisted with luggage was quite irritating.

Friends_and_family Family

6/10

Pleasant

04 Nov 2025

NEVILLE

The whole place has seen better days but the rates are reasonable and the location good for a visit to Berlin

Business

8/10

Excellent

03 Nov 2025

SCOTT

Nice, Clean, Extremely Large Hotel

Self

6/10

Pleasant

02 Nov 2025

Stephen

Room was clean. However even though i requested that green eco used so room didnt need cleaned for the 3 day stay, at no point was the coffee etc topped up.
Ideally another english speaking channel would have been great that wasnt a news channel or an option to link phone to tv to use a big screen. . Staff were ok with the contact i did have

Partner

6/10

Pleasant

02 Nov 2025

Benjamin

Clean and tidy. The coffee machine in the room didn’t work, nor did the AC, but it was perfectly pleasant place to stay and great location - 10 min walk from Wittenberg Platz

Leisure Family

10/10

Exceptional

31 Oct 2025

Christopher

The room has very well suited to a family with older children/teenagers. The main bed was very comfortable. The staff were incredibly helpful. The location is excellent - there is a bus stop very close to the hotel and it is very convenient!

Leisure Family

10/10

Exceptional

29 Oct 2025

Thomas

Quality hotel, lovely dining and bar area responsible priced friendly staff highly recommended

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Matthew

The hotel was perfect for a short break

10/10

Exceptional

22 Oct 2025

Ignacio

Easy check in and out . Excellent location , comfortable hotel.

Friends_and_family Friends

8/10

Excellent

20 Oct 2025

Arnold

good

Business Family

6/10

Pleasant

20 Oct 2025

Ana

Spacious room and modern hotel with easy access to shops. Service wasn't great. There is no room service and the restaurant options are very limited. The hair dryer in my room wasn't working and I never received a replacement despite calling 3 times. The rooms are also very dark.

Business Self

10/10

Exceptional

18 Oct 2025

NIGEL

Lovely hotel, the building looks plain but the interior is fabulous

10/10

Exceptional

17 Oct 2025

Patrick

Was allowed to early check in prior to my short stay. Staff exceptionally friendly. Room was immaculate as was the full hotel. Breakfast perfect and ideal, massive variety. Bar restaurant was great also.

Partner

4/10

Poor

16 Oct 2025

Daniel

serous building work going on across the road starting at 6am, dropping scaffold piles, shouting, cranes moving. so noisy it woke me up. inside the hotel was a bit disorientating with booking in and lifts. then internal works going on kept me awake in the morning with drilling and hammering which sounded like it was coming from next door. lots of disturbed sleep.

Self

6/10

Pleasant

10 Oct 2025

Joachim

I stayed for medical reasons longer than planned. The reservation team isn’t very empathetic, not flexible at all and nobody offered any help or advice. Poor customer service.

Business Family

8/10

Excellent

09 Oct 2025

Hadassah

I didn’t like that I had to take my luggage by myself after a long flight I needed some help BUT I loved my stay, clean ,quiet , breakfast was good too, loved the interior deco, very helpful staff they were my highlight…loved the comfort of the beds and enough space

Business_and_leisure Family

10/10

Exceptional

04 Oct 2025

Brian

Really nice hotel, staff were helpful and confirming travel logistics, keeping price at mind when getting to where I needed to be.

Leisure Self

10/10

Exceptional

03 Oct 2025

Aaron

Clean and quiet room. So comfortable. Guest services were amazing. They were very accommodating and we owe them a lot. We're very thankful for the crew there.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Nathan

Good place to stay

Leisure Self

10/10

Exceptional

02 Oct 2025

Mary Antonette

The room is clean and comfy, the hotel is very accessible to all transporation. The breakfast buffet is superb, I like how they served the curry sausage ❤️❤️ will definitely come back!

Leisure Family

10/10

Exceptional

01 Oct 2025

Tinu

One of the best hotels I have stayed. Easy self check-in and check-out, personalised upgrades, friendly staff.

Business

6/10

Pleasant

30 Sep 2025

Noranit

The hotel is located in a quiet location, not far from a subway station. During our stay, one of the elevators going to the top floor didn't work. The body wash and hand soap were also not filled. Overall, an average stay.

Partner

10/10

Exceptional

30 Sep 2025

Cristian

Great property! Extremely helpful staff and comfortable beds

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Jeffery L

Liked this hotel. An easy Uber ride to anything. The buffet breakfast was one of the best have ever been too. Service was good. They help the tourist. They respond to pre-trip emails. They made a breakfast to go bag for us morning of departure as we could not eat at breakfast buffet. There are two towers which can be a little confusing.

Partner

10/10

Exceptional

29 Sep 2025

Dwayne

Clean room. Great location

Partner

10/10

Exceptional

29 Sep 2025

Jennifer

The hotel was well located for multiple transit options. We enjoyed being near Teirgarten and the breakfast each day was outstanding.

Leisure Partner

8/10

Excellent

29 Sep 2025

Craig

Hotel is great. Very clean and modern. Only downside is the AC didnt work

Leisure Self

10/10

Exceptional

15 Sep 2025

Henry

Remarkable

Leisure Self

8/10

Excellent

15 Sep 2025

David

Check-in/out using digital terminal in lobby. No personal interaction.
Coffee machine swallowed pods without delivering coffee. Would like a kettle for tea.

Leisure Partner