Name: Sylter Hof Berlin
Address: Kurfürstenstraße, 116, Berlin, 10787, DE

8/10

Excellent

28 Jun 2026

Julie

The staff here is absolutely fantastic. So helpful and very knowledgeable. There are a lot restaurants in the area and very easy to get transportation. The room has AC and breakfast if needed. There’s also a bar in the lobby :)
Cons: though there is AC it’s dated just like the rooms. The area is a little rundown as well. A little updating would do wonders for this hotel but worth the stay.

Family

6/10

Pleasant

27 Jun 2026

Charline

The hotel is nice but the building has not aged well. The elevators are tiny, one had a cracked mirror dropped in plastic sheet. The shower curtain still had long hair stuck to it when I arrived, so the staff changed me to another room. The new room's bathroom's tiles had dried brown shower gel solidified on it. I flagged it, but it had not been scratched off by the time I left, too bad.
The breakfast was great, and the staff was nice.

Self

10/10

Exceptional

09 Jun 2026

John

All good

Partner

8/10

Excellent

03 Jun 2026

Perry

Good location and very clean

Friends_and_family Friends

6/10

Pleasant

02 Jun 2026

Stewart

The room was very dusty and clearly hadn’t been thoroughly cleaned in a while. On arrival, I was told the room would be cleaned every second day - I was there for 6 nights. Whilst towels were changed, bin emptied and the bed made every second day, the room was not cleaned. The dust that was there on arrival was there throughout.

I also had an issue with the bath drain being blocked and I asked for this to be fixed twice. I ended up going to a local store to buy some drain cleaner/unblocker myself.

I was surprised to see the room has no kettle, tea or coffee - a pretty basic hotel service. There was also no bottle of water on arrival.

Every time I left the hotel and returned, my key wouldn’t work because it had been near my mobile phone. It’s 2026 - this is a problem that should not exist.

I have visited Berlin many times over the years and always try and stay in the same hotel, which wasn’t available on this occasion, so I booked the Sylter Hof. I had actually stayed in the Sylter Hof once many years ago - I think around 9/10 years ago - and I don’t recall it being this tired and tatty.

The staff were pleasant, friendly and the hotel lobby area is welcoming, clean and pleasant. The rooms are extremely tired and the housekeeping service really needs to be improved.

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Matthew

Loved it

Partner

10/10

Exceptional

24 May 2026

Deanna

Clean room, comfy bed , and great staff

8/10

Excellent

22 May 2026

Katherine

The hotel is right by a 100 route bus stop which made getting into the city centre really easy. Very good value for money, helpful staff and comfortable lobby. Walking distance from grocery stores, U Bahn station and bus tours. Reasonably priced restaurants and bars within walking distance.

Friends

10/10

Exceptional

22 May 2026

Evelyn

The beds were the best yet. The hotel is built in 1960, so has old world character, staff are helpful in the reserved German way.

Family_with_children

8/10

Excellent

17 May 2026

Koeun

Room was clean, staff were kind and nice. Easy to check in and out. A little bit far from the city centre but there is a public transportation near the hotel you can easily use.

Self

8/10

Excellent

13 May 2026

Pablo

Bien ubicado el bus 100 para en la puerta y pasa por todos los lugares turisticos 4 euros el uber tambien me parecio economico a veces mejor q el bus.el desayuno muy bueno.

Partner

10/10

Exceptional

12 May 2026

David

Great location, fantastic breakfast and very friendly staff. Close to the Zoo and several S-Bahn and U-Bahn stations. Many restaurants nearby.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Kendra

The neighborhood was centrally located and close to all local attractions. The staff was very friendly and helpful.

Family

8/10

Excellent

11 May 2026

Elia

nice room, seemed very clean and comfortable and you could rent umbrellas from the lobby which came in handy. the lifts were a little dodgy and occasionally didn’t work but otherwise ok

Partner

8/10

Excellent

11 May 2026

Robert Warren

The room was clean, well furnished, large enough for two and comfortable. Staff, we're polite, knowledgeable and helpful. Breakfast buffet was typical of European hotels.

Partner

10/10

Exceptional

04 May 2026

Justin

The staff were very helpful and went above and beyond. The hotel was conveniently located in the center of the Tiergarten area.

Partner

6/10

Pleasant

04 May 2026

Ramit

The stuff was very nice and tried to help us in every needs, but the room needs more maintenance- the shower hose was broken and spilled water everywhere (they fixed it after we told them),there was a bad smell of mildew from the carpet, they tried to dill with that in several ways, but it didn't help , and there was no other room available to switched, so they gave us free breakfast as a compensation.
After all we enjoyed our stay in Berlin.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Kimberlee

Room was cosy and clean, perfect for a 2 night stay.

Friends

6/10

Pleasant

27 Apr 2026

Benjamin

The hotel has and excellent location! Nearby restaurants cafes supermarkets.
The public transportation also nearby.
But i did not know when booking that there is no cleaning service everyday. The carpet was not vacuumed and the ladies didn’t change my sheets. I stayed 7 nights.
It could be better and more comfortable if they put a mini refrigerator and a coffee machine in the room

Family

4/10

Poor

24 Apr 2026

Yan

There is no coffee maker in the room.

10/10

Exceptional

21 Apr 2026

Gilbert

nice hotel but not all staff are approachable or helpful, will come back and will recommend

Partner

10/10

Exceptional

12 Apr 2026

Jacob William

Great value for money hotel. Rooms basic but clean and bed very comfortable. A little bit out of the city but a very easy walk to U bahn at Wittenbergplatz. Overall a great hotel at an incredible price, would definitely stay again.

Friends

10/10

Exceptional

22 Mar 2026

Max

We were really impressed with the hotel - good location, and comfortable, clean rooms for such a low price. Thank you so much; we had a wonderful few days exploring Berlin! 🇩🇪🇬🇧

Partner

8/10

Excellent

22 Mar 2026

Koba

The hotel is veryngood, the location is super, bus stop number 100 is right innfront of the hotel, it will take you directly to Alexanderplats. The rooms are ok, but no watter bottle, or phones or any room service. But you can get everything very cheap in supermarket in front of the hotel. Hotel is clean and safe.

Self

10/10

Exceptional

21 Mar 2026

Efraim

Great price and service and well located

Friends

10/10

Exceptional

20 Mar 2026

jodi

Yes it was

Partner

6/10

Pleasant

14 Mar 2026

Walter

Clean room and good location. However, they did not make the bed and change the towels

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Harold

Overall satisfied

Self

10/10

Exceptional

07 Mar 2026

Jose Leoncio Cruz

Lovely hotel; chic entrance/lobby; welcoming and professional staff; I wish I had enough time to use the bath tub. I definitely would stay here again should I visit Berlin.

Self

2/10

Poor

06 Mar 2026

Nasser

I had a disappointing experience at Systler Hof Berlin due to the attitude of the receptionist. Unfortunately, the receptionist girl was quite unfriendly and treated me in a rude and unprofessional manner during my interaction.

Hospitality starts at the front desk, and guests expect to be treated with courtesy and respect. Sadly, this was not the case during my visit.

I hope the management takes this feedback seriously and improves the level of customer service at reception, as it greatly affects the overall guest experience.

Self

8/10

Excellent

21 Feb 2026

F M

Perfectly acceptable place to stay that is convenient to the metro and buses that will take you to the main attractions. Has a luggage room to store luggage before check-in or after check-out.
No fridge in room, housekeeping is not daily, one lift was out of service.
Shower head does not fit on holder and therefore kept falling off, looked as if it never fitted on properly at any point in time.

8/10

Excellent

09 Feb 2026

Daniel Joseph

Room was clean and staff were friendly.

Leisure Partner

8/10

Excellent

08 Feb 2026

Giorgio

Friendly staff, perfect location to reach everything thanks to the bus stop in front of the hotel

8/10

Excellent

03 Jan 2026

Sharoz

Good heating during the winter. Staff were great and helpful. Also gave us extra towels when we asked. Room was clean and nice. Good location with bus stop right outside. Would go back again and recommend people going to see Berlin

Friends_and_family Friends

8/10

Excellent

22 Dec 2025

Annie Carolina

Good hotel. Good sleep. Very clean. Courteous and helpful staff. The breakfast was quite yummy!

Business Self

10/10

Exceptional

18 Dec 2025

Dilsad

Clean room, price performance ratio great and you can walk in 5 mins to Ubahn and easily commute. Helpful staff as well.

Leisure Friends

10/10

Exceptional

16 Dec 2025

Ndem

Great location. Lots of transit, food and staff were amazing.

Leisure Self

10/10

Exceptional

13 Dec 2025

David

Great beds. Older hotel but very nice comfort for the price. Request of bath tube was also fulfilled.

Leisure Family

8/10

Excellent

12 Dec 2025

Tabitha Jude

Everything was great. Only slightly annoying thing was that the room kind of smelled of cigarettes

2/10

Poor

04 Nov 2025

mirna a

oh no, I didn’t like it. People was very rude. The front people up front desk also the breakfast. room ppl there was rude I don’t think I will come back there. cery bad service

Friends_and_family Family

8/10

Excellent

02 Nov 2025

Eylem

Great location, helpful staff and clean rooms.

10/10

Exceptional

26 Oct 2025

Alberto

Good restaurants and close by transportation

Leisure Family

10/10

Exceptional

27 Aug 2020

george

All good

Very clean. Friendly, helpful staff. Excellent breakfast!

Self

10/10

Exceptional

26 Aug 2020

Johnny A

Amazing stay.

We booked the hotel for 7 nights, the stay was amazing throughout. The level of attention to hygiene especially during these times was the highest and couldn't be better. Very tasty and big variety breakfast, well served and everything kept clean. The staff was professional and friendly and overall environment welcoming and warm.

Partner

10/10

Exceptional

20 Aug 2020

Jesper

Kind emplyees

I came from bike from Copenhagen and the employees in the reception were very nice receiving me.

When I asked where I could have my bike safe. They offered me that I could bring it to my room.

Thanks for the good service Sylt

Self

10/10

Exceptional

21 Jul 2020

Edson

Quite well

Partner

8/10

Excellent

13 Jul 2020

Michael

Good location for a good price.

Location was great and the staff was friendly. The room was good enough. Nothing special. The one complaint is that the road noise was a little high for my room. If they had thicker noise reducing windows that would had been quite nice.

Self

10/10

Exceptional

05 Feb 2020

R

GREAT HOTEL AND LOCATION

Excellent for weekend break location hotel staff and very near to all forms of transportation and lots of nice shops and restaurants near the kurfurstendamm

Self

10/10

Exceptional

24 Jan 2020

Pauline

Great location

Would recommend this hotel, a little way out of the centre but good transport links. Bus 100 & 200 more or less outside the front door. About 10 minutes walk to the ‘broken church’.
Comfy rooms, continental breakfast with some hot stuff too. Staff helpful & friendly.

Partner

10/10

Exceptional

05 Jan 2020

Verified traveler

Tidy and clean. Nice room and bathroom. Pillow too thin.

Leisure

10/10

Exceptional

16 Dec 2019

Nikita

Super

L’hotel était très bien, belle chambre et assez spacieuse, aucun bruit. L’emplacement de l’hôtel est parfait !

Partner

10/10

Exceptional

05 Dec 2019

Herman

Great SylterHof

Great as usual!!

Business

10/10

Exceptional

04 Nov 2019

Julian

It’s an amazing place , rooms are really clean , breakfast is amazing totally worth it too , it’s in a great location near the airport and the tourist areas

Partner

10/10

Exceptional

26 Oct 2019

Verified traveler

Great hotel no complaints at all, clean, central and cheap

Leisure Self

8/10

Excellent

21 Oct 2019

Verified traveler

Great location and loved walkabouts... The only downside was the wifi... Not consistant and at times, I felt like the old mobile phone commercial - can you hear me now... I always had to move the tablet to get or keep a connection... Other times, connection great... I would never use this hotel, if for business... If they invested a little money and time to improve the wifi, the place would be super... For holiday, I will be back there again next year...

Leisure Self

10/10

Exceptional

17 Sep 2019

Elie

Always enjoy staying there. Excellent in everything except the wifi unfortunately

Self

8/10

Excellent

02 Sep 2019

Verified traveler

Great location and easy to get to, bus stop outside supermarket opposite, restaurants and bars close by.

Leisure Self

10/10

Exceptional

10 Aug 2019

Verified traveler

Very professional staff. Room small but well equiped and good quality. Reception staff very helpful.

Leisure Friends

8/10

Excellent

04 Aug 2019

Derya

Conveniently located hotel with friendly staff

I spent one night in the Styler Hof. The location of the hotel is very convenient to reach Tegel Airport and Nolendorfplatz, where you can find many bars and restaurants. The staff is very kind and friendly. It has a little bar for having your nightcap. And the honey they produce on their own rooftop, which they serve in the breakfast and sell at the lobby is very good! The only negative was that the room I had was situated in some part of the hotel, where all the water pumping or something like that was happening. It felt like staying underwater a bit...

4/10

Poor

11 Jul 2019

Verified traveler

Avoid this hotel

Hotel staff were rude and not receptive any requests about local area or attraction. We were provided incorrect information on multiple occasions, which created unwarranted headaches. Avoid this hotel at all costs.

Family

10/10

Exceptional

11 Jul 2019

Jingge

Great place for short stay

Very kind, friendly and helpful staff, I broke a glass cup but not being charged. Good location not only close to restaurants and shops but also handy to bus stop and subway station. However there is no kettle in the room for a cup of tea and no laundry in the hotel.

Partner

8/10

Excellent

04 Jul 2019

William

Great room, breakfast staff no so much.

Room was great. Very large apartment area with lots of space for a family of 4. Comfortable beds, even the fold-out, which are usually thin and horrible - this one was nice and comfortable. No hotel noise, which is nice. Rooms are a little outdated, but not in bad repair, so that's a small point. Parking was about 20 euros per day, but safe and on-site. The only issue we had was with the breakfast staff. We have a daughter with Celiac disease with a gluten free diet. We stayed there specifically because the restaurant said it had gluten free options, just ask the staff. We asked the staff and after about 25 min, they brought out a fresh baked gluten free plain bun. It was good, but took a long time as they forgot about us and apologized. Next day we ordered upon arrival to breakfast and as of 35 min later, we gave up and left. Breakfast staff ignored guests and had to be flagged down aggressively for coffee or anything else you needed. So the breakfast was a big disappointment. Room and location are great though for the money.

Family

8/10

Excellent

18 Jun 2019

Elizabeth

friendly front desk staff

The very best part of this stay was the people. The front desk personnel, with one exception, were welcoming, accommodating, knowledgable, helpful, and friendly. It was super easy to get around Berlin from this hotel--the bus stop is right outside the front door, and the front desk staff will patiently explain the system, and even sell you an all-day bus/metro pass. The breakfast was plentiful and nutritious, although there were a number of gnats flying around and landing on the food. I was given the smallest, most basic room they have, right next to the elevator. It was pretty airless, so I opened the window--bad idea--I had mosquitoes waking me up in the night. I used the air-conditioner instead, which helped. The room was cramped, even though I was all by myself, and the bed was short, even for me, 5'6\". I imagine that other rooms are much nicer, however, based on the kind of clientele I met in the property. The hotel very kindly stored my luggage for me both when I arrived (until my room was ready) and after I checked out. The housekeepers were a little annoying-they started knocking on my door at 8AM to clean it, and even though I repeatedly told them I wasn't leaving yet, they kept coming back. Check out time is 11, but they didn't seem to care that they were obviously bothering me. In spite of these small annoyances, I would stay here again--my overall experience was pleasant.

4/10

Poor

05 Jun 2019

KC

No water kettle nor coffee maker in room. When asked, the reception clerk ask me to get water from the lobby bar, which then charge me €1 a cup. There is no fridge in the room too. The lacking of such basic amentities in the standard room does not deserve my recommendation.

Leisure Family

4/10

Poor

05 May 2019

Verified traveler

For 2 rooms studio you receive one bedroom and an absolutely useless room supposed to be kitchen. 50 years old building and not well maintained.
Good connections to public transport.

Leisure Family_with_children

10/10

Exceptional

20 Apr 2019

Kellie

Superb!

The area was great. Easy to get to from public transportation (subway). Uber is €11. Many places to eat. Buss 100 outside hotel takes you to Brandenburg Gate and several other tourist spots. I purchased the breakfast, buffet for 2 mornings: excellent! I realized I had to checkout prior to breakfast being served and night staff said the kitchen could pack me a 'lunch bucket'... impressed! It was a sandwich, fruit, orange juice box, candy bar and water.
Staff was so nice! On check-in, I was given a eundown of the neighborhood and bus 100/200, etc. Everyone was so great! I will for sure stay here again when I come back.

8/10

Excellent

15 Apr 2019

Jacqueline

They didn't have wash clothes in the room and the beds were very uncomfortable. Front desk ladies were ok,not super friendly like they should if they know guests arrive tired from traveling.

Family

10/10

Exceptional

31 Mar 2019

Elizabeth

Great hotel in a central location

Lovely hotel in a good central area, we got an upgrade to a suite which was very unexpected but lovely surprise.

Partner

8/10

Excellent

18 Mar 2019

Verified traveler

Great location. Very happy to be upgraded, great room. A couple of the staff rude!! Good job we double checked that alarm call and taxi reserved only to find that these requests were not done!! So make sure you double check.

Leisure Family

10/10

Exceptional

17 Mar 2019

Dano

The hotel suite on the upper floor has great view of Berlin.

8/10

Excellent

08 Feb 2019

Verified traveler

Staff were friendly and informative.
Food was good.
Rooms good size and clean.

Business

10/10

Exceptional

14 Jan 2019

Sadie

Great hotel!

Friendly and helpful! A+++++++

Partner

2/10

Poor

04 Jan 2019

Verified traveler

As soon as I arrived I was met by a young lady at the reception, while completing some paper work she asked me about my nationality, it clearly says in front of her that I was British but because of my colour she says (what’s your nationality, of course not British)!!!!
That’s very racist, people like her don’t exist in the U.K. any more and I was very surprised someone with this mentality works in a hotel.
Also having spent a week in Germany half of the Germans in Berlin aren’t white so I am not why she decided that I wasn’t British.
I have never in my life put a bad score for any hotel I stayed in but this girl shoudnt be working in a hotel.

10/10

Exceptional

03 Jan 2019

ventsislava

Nice and quiet

Nice and quiet hotel , very helpful concierge

Partner

6/10

Pleasant

03 Dec 2018

Irina valentina

Good located, dirty bathroom.

It s good located, we arrive 10 min before the check in and we waited vea cause they were cleaning. The bathroom wasn’t clean at all, we found hair in 5 places in the bathroom and we weren’t checking but it was on the toilet, bathtub, floor, sink, almost everywhere. I said it to the recepción and the only response was: yes, we will send someone to clean it and that she is imagining that it s not so nice, without saying sorry or anything.

Partner

6/10

Pleasant

30 Nov 2018

A

The noise outside the room for the entire week in the morning before 8am was just unbearable. This was construction work being done by the hotel themselves which they could at least have waited until 9am to start.

6/10

Pleasant

27 Nov 2018

Kevin

I asked to change room on arrival - was told by reception I could not as the hotel was fully booked - the next day I noticed the hotel seemed quiet - the room cleaner told me the hotel was only half full. WIFI was not so good - kept cutting out so had to login again.
The worst thing was the noise from the other rooms and corridor.
You can hear a lot of noise - especially the vacuum cleaner. Very disappointing - considering the reviews I read before staying there.

10/10

Exceptional

26 Nov 2018

Virginia

Everything great.

10/10

Exceptional

08 Nov 2018

S

Good location, close to everywhere in walking distance

10/10

Exceptional

31 Aug 2018

Jemariez

Great food and wonderfully helpful staff.

Partner

8/10

Excellent

24 Aug 2018

Dokee

Hotel is perfect - good location, clean and nice room
Check-out took a little bit too long unnecessarily

6/10

Pleasant

23 Aug 2018

Katharina

Noisy single rooms

All single rooms go out front, and it is noisy.

8/10

Excellent

20 Aug 2018

ROBERT

Good hotel overall

Fast check in and helpful receptionist. Room was clean and comfortable. The only drawbacks were the poor wifi signal and sound of cars and people on the street which could be heard even with the windows closed.

10/10

Exceptional

18 Aug 2018

Taylor

Good value for money

Good location not too far from S-bahn and u-bahn stations. The hotel itself was good value and I would recommend staying here.

8/10

Excellent

06 Aug 2018

Dat

A good place to stay.

Room was comfortable. Staff were cordial and attentive. Good Wi-Fi. Great breakfast. Hotel is near a major sub-way station making it rather simple to travel to city center. There are restaurants nearby. Hotel gave us a surprise gift of a bottle of wine on my birthday: very nice touch! If driving, guests may need to arrive early enough to find room in the parking lot which had exactly one space left the afternoon we arrived. (It appeared a portion of the parking lot was being redone.)

Partner

10/10

Exceptional

04 Aug 2018

Edwin

Berlin Vacation

This is a very nice Hotel and we enjoyed our stay here. We were given a large apartment/ hotel room which is very comfortable. Hotel location is walking distance to public transport, shopping centers, restaurants, tourist attractions, etc. This is a great place to stay in Berlin.

Family

8/10

Excellent

28 Jul 2018

Ann

Convenient location with easy access to public transport. Comfortable bed. Friendly and helpful staff.

Family

8/10

Excellent

18 Jul 2018

Denise

Nice older Hotel. Single Room Small Bed really fits only one person. Room was clean and room service was on point. The full length Mirror is in a small hallway where you can hardly see yourself I used the mirror in the stairwell. Overall I would stay again. I booked when the single room was $50 and that’s what the room is worth.

10/10

Exceptional

17 Jul 2018

Silvia

Friendly staff. Great location with public transit access. Room was small but practical.

10/10

Exceptional

12 Jul 2018

kay

Great location

Great location. Lovely, quiet hotel. Very comfortable and clean. Highly recommend.

8/10

Excellent

10 Jun 2018

Philip

Great hotel in Zoo Garden area

Used an apartment suite which was quite roomy. Very comfortable bed. Many good restaurants including mine-the food hall at KaDaWe(department store of the west). 100 bus stops at door to take one to the center of the new center of Berlin. It is my hotel of choice as I have stayed there numerous times.

Friends

6/10

Pleasant

08 Jun 2018

Sankar

Not impressed

I go to Germany regularly, but not at hotels who do not provide a bottle of water or ask euro 6.50 if one is needed after day 1, that too pick up from the bar downstairs. How much does a bottle of water cost these days. Room was very small to walk, the bed was not standard double bed, slightly larger than a single bed. On good side, breakfast was good, more than what I normally eat. wifi was also good, the bathtub was too high and narrow, no in-room tea.

8/10

Excellent

05 Jun 2018

Lee

Berlin bound

Staff really friendly and helpful would revisit next time I’m
In Berlin

8/10

Excellent

03 Jun 2018

Marie

Lovely staff very friendly and helpful clean comfortable rooms would only suggest some tea/ coffee making facilities in the room

Partner

10/10

Exceptional

29 May 2018

Paul

Excellent hotel

This was a very clean hotel with a friendly staff. Excellent location near the zoo. Staff was wonderful and helpful with maps and information. I would stay here again. The breakfast was more than I'd hoped for, plentiful with a wide variety of foods.

10/10

Exceptional

14 May 2018

Roys

just for sleep

Its 15 minutes walk from nearest train station.
comfortable neighborhood, clean hotel.

Friends

8/10

Excellent

30 Apr 2018

Verified traveler

Lovely staff, comfy beds and nice room but a bit on the small side for 2 people.

10/10

Exceptional

18 Apr 2018

Jacqueline carusca

Highly recommend this hotel

Highly recommend this hotel

8/10

Excellent

03 Apr 2018

Francis

The room needs a refurbishment

10/10

Exceptional

01 Mar 2018

Terry

well located in central Berlin

The hotel provided an excellent base for an extended short weekend break in Berlin. The reception staff were friendly and fun, even taking the time to compliment me on my fairly poor German. Check-in was easy and efficient. My room was comfortable, warm and well provided with a free welcome bottle of water. The bed was comfortable and the facilities in the bathroom were clean and all worked well.
On departure, for a late afternoon flight, I was able to leave my suitcase in a luggage room. Again staff were very accommodating in managing this facility.