Grand Hotel de l'Opera, BW Premier Collection

France , Toulouse
Toulouse, 1, Place du Capitole, 1
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100 reviews shown

10/10

Exceptional

20 Feb 2026

Margaret

The room was excellent, the staff very welcoming, polite and professional. Amenities fantastic. Would recommend to anyone, in fact, I have come back for another night!!

Self

10/10

Exceptional

20 Feb 2026

sonia

Really enjoyed stay at hotel fantastic location and bar area

Friends

10/10

Exceptional

09 Feb 2026

David

Very nice hotel! Location, service also very good

Leisure

10/10

Exceptional

13 Jan 2026

Paul

If French is not your first language all of the staff we encountered spoke English & we’re really polite and courteous.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Reda

Great hotel, well located and nice amenities

Partner

10/10

Exceptional

02 Jan 2026

Karen

Brilliant location lovely staff

Leisure Family

8/10

Excellent

14 Dec 2025

Pauline

Room lovely, location amazing, breakfast relaxed and fresh, plenty of variety x

Friends_and_family Friends

10/10

Exceptional

11 Dec 2025

Elizabeth

We were in the oldest part of the hotel and it was kind of magical! No elevator but a winding staircase up what must have been a tower, with the room opening directly off the staircase. It was like being a princess in a tower. The room was clean and spacious. The staff brought the bags to our rooms and were very helpful with dinner suggestions. We were only there one night, but if (when!) we are back I will wear a beautiful cocktail dress and sit in the gorgeous lounge with a glass of champagne.

Leisure Family

10/10

Exceptional

10 Nov 2025

ian

First rate service and fabulous position did not take breaksat

Leisure

10/10

Exceptional

30 Oct 2025

Kelly

The staff were amazing. The room was clean and the decor was so classic. Loved it. Was like stepping back in time, but with all the amenities.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Wayne

You list breakfast as free, when it was actually 23 euros per person tried it onece

Leisure Partner

10/10

Exceptional

24 Oct 2025

Christine

What a BEAUTIFUL hotel. The room was super quiet with the windows shut, and we could open then for fresh air and some street noise. We will definitely stay here again when we return to Toulouse, and we have already told our friends about your lovely property. Merci beaucoup!

Leisure Family

10/10

Exceptional

24 Oct 2025

Barbara

Our room was huge and beautiful!

Partner

8/10

Excellent

18 Oct 2025

ELI YOEL

Very large and clean room. Old-fashioned style and not modern. A matter of taste. We liked it less. The room has 2 high stairs between the bathroom and the bedroom. Not comfortable. Very central location but quiet

Partner

10/10

Exceptional

16 Oct 2025

Gina

Beautiful large room on the plaza in the middle of everything...and the room was quiet! My favorite hotel ever.

Self

8/10

Excellent

12 Oct 2025

Kenneth

good location

8/10

Excellent

01 Oct 2025

Kathleen

Great location.

8/10

Excellent

19 Sep 2025

Sailaja

Nice hotel in great location. A little dated but loved updated bathroom and big room w king bed. Early check in available for a fee but will store luggage - so that worked out for us.

Partner

10/10

Exceptional

17 Sep 2025

Lucy

Great location, and very helpful staff.

8/10

Excellent

15 Sep 2025

Reza

Very good location. Friendly staff. Great price for quality. Driving to the hotel is not easy.

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Michael

Probably the best location in all of Toulouse. Central, with lots of restaurants, bars and life in the area.

Leisure Partner

6/10

Pleasant

13 Sep 2025

Michael

Great location, just off place Capitole. Staff were very friendly. Reception area is beautiful. Only downside is rooms are a bit dated. Overall 8/10.

Leisure Self

10/10

Exceptional

10 Sep 2025

Andrew

Lovely hotel right in the centre of Toulouse. Large rooms and good breakfast. Le Bouillon Capitol restaurant at the entrance to the hotel is amazing and very cheap with long queues so get there early. Train station is 15 minutes walk and the train to Carcassonne leaves every 30 minutes and takes 45 minutes. The Space museum is 45 minutes on the L8 bus which is 25 minutes walk from the hotel. The Airoscopia Airbus museum is 1 hour on the tram which is a 20 minute walk. Then gardens are worth visiting and Harry's walking tour of Toulouse is well worth booking on free tours. Toulouse felt safe and welcoming.

10/10

Exceptional

03 Sep 2025

Robyn

Perfect location and an excellent staff. The hotel has old world charm.

10/10

Exceptional

24 Aug 2025

Nigel

Lovely Hotel in the Capitole Square, convenient for walking round the City.
Room in an old style but very comfortable bed, great shower & bathroom.
Would definitely stay here again.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Gavin

Friendly staff and easy check in; we had a quiet, spacious room in the inner courtyard; the decor is an eccentric fin de siecle delight.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Sebastien

Overall a great hotel

Leisure Partner

6/10

Pleasant

17 Aug 2025

Simon

Very oldish style, air conditioning not really working. It was 30 degrees celcius in the room and could not sleep. Ceiling fan was decorative only and not working. Was given a room change after complaint. Second room was renovated and cooler. Hotel is however well positioned in the city.

Leisure

6/10

Pleasant

08 Aug 2025

Tasman

breakfast in bed is highly recommended. staff were so lovely and friendly. the bar is fine but best to stick to beer and wine, cocktails aren't mixed well so best to avoid.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Daniel

Beautiful

Leisure Self

8/10

Excellent

02 Aug 2025

patrick

Staff is great. Check in was later then I preferred. No elevator for luggage doesn’t help. Perfect area for activity and food

Leisure Partner

10/10

Exceptional

01 Aug 2025

Gena

Stay here whenever I’m in Toulouse. The rules are fun and the bathrooms are excellent. That’s happening.

Leisure Self

10/10

Exceptional

23 Jul 2025

Steve

Staff was amazing!

10/10

Exceptional

14 Jul 2025

Jason

The staff could not have been more pleasant and more helpful.

Self

10/10

Exceptional

13 Jul 2025

Susan

Traditional hotel in excellent location

10/10

Exceptional

12 Jul 2025

Jonathan

Great location, super helpful
staff, very comfortable

Leisure

8/10

Excellent

07 Jul 2025

Allan

It is right at the Capitol square

10/10

Exceptional

06 Jul 2025

Carl

Centralized

Family_with_children

10/10

Exceptional

03 Jul 2025

Paul

I liked its style and friendlyness

Business Self

6/10

Pleasant

15 Jun 2025

TRACIANN

Property itself is nice but requested an iron and it ruined clothes because it stained them with an orange residue. Outdated amenities. Overpriced for quality if room and amenities provided.

Leisure Family

10/10

Exceptional

13 Jun 2025

Caileigh

Rooms were very acetic looking but added to the charm! Room was clean and staff were friendly. Great location!

Partner

10/10

Exceptional

12 Jun 2025

JILL

Grand Hotel L'Opera was conveniently located near restaurants and just across the street to Capitole Square parking.
Nice hotel with bar and aalon area.
Short walk to museums, churches and Garonne River walk.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Jacob

Grea

10/10

Exceptional

08 Jun 2025

Jo Ann

Great location and beautiful room. Helpful staff.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Dayne

Excellent staff and a superb room.

Leisure Family

2/10

Poor

02 Jun 2025

dean

My second stay over the past week wasn't an improvement. Upon checkin a member of staff run off with one of our bags, trying to take it to another room. the reception staff barely reacted - it had cash and passports in it, I'd have expected that to be taken seriously. Our initial room was superb, but we noticed a leak in the ceiling and were moved to a much poorer room. this hotel, and particularly its staffing, needs a lot of work.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Jean louis

Grand Hotel de l’Opera is a nice hotel in a great location. My hotel room was spacious enough and well appointed. The hotel has an old charm. It is centrally located so it is easy to walk to most interesting areas of town. That is important because driving in the area is difficult. However there is a big underground parking next to the hotel and the hotel makes you benefit from a discounted rate.

Leisure Self

10/10

Exceptional

30 May 2025

Jeannemarie

This hotel is stunning and is perfectly located in Toulouse's plaza. It is beautifully decorated and very clean. The individuals that work the reception desk are extremely helpful and cheerful.

Friends_and_family Friends

10/10

Exceptional

29 May 2025

Derek

Beautiful well located hotel. Great staff and nice rooms. Our only caution is many rooms are accessed only by stairs and for older folks might be a chore. Parking is accrosd the street but it’s not easy to access and again you have to take your luggage up a flight of stairs to get out of the parkade.

Partner

6/10

Pleasant

25 May 2025

Verified traveler

Mixed Feelings

It’s hard for me to rate this hotel because I had two very different impressions. I chose to stay here because I prefer hotels in old, historic buildings with some “old world” charm, and Grand Hotel de l’Opera seemed fit the bill. I had chosen a “Classic” room in the least expensive category, it looked nice in the pictures and I didn’t mind a smaller room since I traveled alone. When I opened the door to room- one the first floor- I was struck by a really bad smell, like damp cellar combined with grandma’s old basement. It looked beautifully decorated but was really dark because of the very small window (looked much brighter in the pictures). I honestly got a feeling of panic at the thought of sleeping in there for two nights. I’m someone who travels often, very easy going and adaptable to most situations, and this was the first time I have ever asked to change rooms. The staff was lovely and very helpful in every way. I was told there were very few other rooms available and finally I ended up in a king suite on the second floor, which was the total opposite of the first room- big, bright and beautiful and no bad smells whatsoever. Wonderful! However, I obviously didn’t need such a large room, and I ended up having to pay much more for the upgrade- way above my budget- but I felt I had no choice. In retrospect, had I known beforehand what to expect I would have chosen a different hotel.

Self

4/10

Poor

23 May 2025

dean

Hotel is very old, but nice. However it has seen better days. On our visit our room was above a staircase with a broken toilet at the bottom, so the hallway smelled disgusting. Being led past this when we checked in was ridiculous as it was very obvious. Everything else was ‘ok’ except a visit to the bar, where we asked for a gin martini and were served a straight gin, in a highball glass with ice. I don’t think the barman knew what it was. It was so bad it was funny, so we didn’t complain.

Leisure Partner

10/10

Exceptional

23 May 2025

Lydia

Lovely hotel. Somethings are a little old, like the aircon. But the hotel is so lovely it doesn’t matter.

Business Self

10/10

Exceptional

18 May 2025

Joyce Harmon

The staff spoke English very well and very helpful👌

Leisure Self

8/10

Excellent

30 Apr 2025

Gayle

The Opera Hotel was beautifully decorated and in a good central location around the corner from Place Capitol. The staff was helpful and polite. We enjoyed our stay in Toulouse very much!

Leisure Partner

10/10

Exceptional

18 Apr 2025

Timothy Edward

Beautiful older hotel property in the heart of Toulouse. Great location if you won't have a car because the entire City core is accessible on foot or by public transportation. Very walkable neighborhood for dining, drinking, or shopping. The less tourist oriented neighborhoods are a 20 minute walk.

Rooms are comfortable and well appointed for an older hotel. Very nice bed. Fantastic, helpful and friendly staff will take very good care of you.

Leisure Partner

10/10

Exceptional

15 Apr 2025

Kevin

I absolutely loved this hotel

Leisure Self

6/10

Pleasant

15 Apr 2025

Julie

The Hotel itself was very nice however I was given a room (Aida) that was below ground level. There was a terrible odor in the hallway and was detectable in the room itself. I reported this to the front desk and all they did was spray a citrus scent which actually made it worse.
Be aware of this level it obviously has a serious problem and possibly health issue!!

Leisure Friends

6/10

Pleasant

08 Apr 2025

Steven

The hotel is a little old, but that adds to the charm. Overall a good experience and a good location for your stay.

Business Self

10/10

Exceptional

07 Apr 2025

NEIL

Lovely hotel very friendly

Leisure Partner

10/10

Exceptional

02 Apr 2025

JULIA

Great place to stay

The hotel is very charming and the staff are really helpful, kind, and friendly. I felt very welcome there. The location is super central, easy to get to, and walkable to all the main tourist spots, with great restaurants right nearby. I really appreciated that they stored my luggage after checkout until I had to go to the airport. I would definitely stay there again on my next visit.

Self

10/10

Exceptional

12 Mar 2025

Verified traveler

Truly, beautiful and historic

Leisure Partner

10/10

Exceptional

10 Mar 2025

Sandy

Magical

An amazing hotel with first class staff who could not be more helpful. We loved every moment of our stay.
My only criticism is access to Capitole Indigo parking, not the easiest to negotiate but this is no fault of the hotel.

Partner

10/10

Exceptional

02 Mar 2025

Annie

The place to stay in Toulouse! Excellent everything!!!!

Leisure Partner

10/10

Exceptional

19 Feb 2025

William

Great location in center of the city. walking distance to most everywhere in the old city. quiet, friendly staff, good breakfast.

Leisure Self

10/10

Exceptional

14 Feb 2025

Anthony

Great hotel.
Would stay again.
Would recommend requesting a proper shower if you don't want to end up with a small bath/shower combo.
Breakfast is excellent, if a little pricey.

Leisure Partner

10/10

Exceptional

01 Feb 2025

Anthony

A superb hotel with very welcoming and professional staff.
The hotel is beautifully appointed, the beds are very comfortable.
I absolutely recommend this hotel.

Locally there are some great restaurants, the hotel will advise on these - one restaurant which really has a nice low key, yet a high quality standard of local food is called Campagne. (Booking is wise).

Leisure Self

10/10

Exceptional

28 Jan 2025

Yvonne

The staff in this hotel made us feel very welcome. They gave us a complimentary drink while we waited for our room to be ready. It is a beautiful hotel situated on Capitole square within easy walk of everywhere. Its a buzzing city full of cafes bars and restaurants...we loved it and our stay at this lovely hotel. We will revisit later in the year.

Leisure Partner

8/10

Excellent

21 Jan 2025

Bertha

Courteous staff, beautiful interior, comfy beds, wonderful location in the Capitol, right in the centre of Toulouse.

Leisure Self

8/10

Excellent

20 Jan 2025

Derek

Nice hotel

Nice hotel in a great location

Partner

10/10

Exceptional

20 Jan 2025

Belinda

We found the hotel staff to be very helpful and friendly. The hotel is in a great location and easily accessible for disabled.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Mouhamadou

Very Nice hotel with very nice staff in an excellent location of Toulouse

Business_and_leisure Friends

8/10

Excellent

13 Jan 2025

stephanie

Great location

Well located, at the corner of the well known \"Place du Capitole\" in Toulouse CBD the hotel is on a prime spot for a few days as a tourist in Toulouse if you want to walk the city streets and discover the wonderful cafes/restaurant that the city has to offer. The hotel is decorated in an old fashion way and is missing a few essential to make it a real 4 stars hotel (e.g. small TV, no amenities in bathroom, standard breakfast, limited information given upon arrival).

Friends_and_family Family

8/10

Excellent

28 Dec 2024

Jill

Lovely historic hotel in the heart of the city. Parking was very tricky (as noted by another reviewer) and made more difficult with the Christmas market. However, the hotel staff was extremely courteous and accommodating. Our room was a suite with separate living area and bed. The bathroom was modern and well appointed. Excellent location!

Business_and_leisure Partner

10/10

Exceptional

26 Dec 2024

Marissa

charming, good helpful staff, even gave me bandaids when needed! great experience will come bACK.

Leisure Partner

10/10

Exceptional

23 Dec 2024

Stephanie

Perfect all around: location, customer service, hotel room, reasonably priced. Would stay there again without hesitation.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Leopoldo

Location was great

Leisure Self

10/10

Exceptional

08 Dec 2024

Larry

Capitole at Christmas

Great location in the centre of Capitole area of Toulouse. The Christmas market was right in front of the hotel in the square.

Business Partner

10/10

Exceptional

19 Nov 2024

Colin

Old style comfortable hotel, generous rooms, great eggs and bacon breakfast, and excellent bar, in the centre of Toulouse.

Business_and_leisure Self

8/10

Excellent

10 Nov 2024

Donald

Nice place.

Good staff!

10/10

Exceptional

07 Nov 2024

Silvia

Elegant hotel in a very good location. Spacious and comfortable room.

Leisure Partner

10/10

Exceptional

05 Nov 2024

Trevor

Great location in Capitol square. Funky avante garde interiors and comfortable bedroom.

Leisure Partner

10/10

Exceptional

04 Nov 2024

Matthew

Right in the heart of the city. Getting to the parking was a bit of work but it is right next to the hotel and was great value. Hotel staff directed me to the parking very well. Conveniently located next the a vibrant square and shopping/dining area.

Leisure Partner

10/10

Exceptional

02 Nov 2024

Gio

Unique vintage hotel, excellent and qualified staff. Perfect location to enjoy beautiful Tolouse

Leisure Friends

6/10

Pleasant

24 Oct 2024

Jacqueline

Hotel is nicely located

Leisure Partner

8/10

Excellent

22 Oct 2024

Kathleen

The hotel and staff were wonderful. The only issue was logistics. The hotel is located in the middle of the historic area and while there was a parking garage across the street below the city square (costing about 31 Euro/day), it was very difficult to access due to traffic and especially pedestrian traffic. There was no distinct difference between the cobblestone roadways and the sidewalks and pedestrians, cyclists, and scooters stepped directly in front of cars without looking. As a driver, I think you are simply expected to avoid a collision. It was stressful. I would recommend this hotel if you are using public transport as there is a metro stop within a 5 minute walk.

10/10

Exceptional

19 Oct 2024

Andrew

Great place to explore Toulouse

Business Self

10/10

Exceptional

13 Oct 2024

Julian

An excellent stay in a clean, comfortable and elegant hotel, perfectly situated in the city centre.

Leisure Self

8/10

Excellent

06 Oct 2024

Andrew

The property is in a great location adjacent to the main square. In was clean, quiet and the staff was very friendly. The only cons were that the building is quite old and could use an update and the hotel didn't have a workout room.

Leisure Family

10/10

Exceptional

03 Oct 2024

Linda

Ambiance

Leisure Partner

10/10

Exceptional

29 Sep 2024

David

10/10

Exceptional

13 Sep 2024

David

Definitely recommend this hotel, it’s close walking distance to everything.

Leisure Partner

10/10

Exceptional

11 Sep 2024

Simon

This was simply a great luxury style hotel at a very affordable price

Partner

10/10

Exceptional

09 Sep 2024

Kenneth

Perfect location, staff, room, everything very nice.

Leisure Partner

6/10

Pleasant

07 Sep 2024

Joe

Lovely old hotel, friendly staff. Sadly unresponsive to emails/online messages. I messaged a few days before travelling to ask that our elderly parents would have rooms near elevators, no reply, but staff were happy to accommodate this when mentioned on arrival.
After we left, my wife noticed that she had lost an earring of great sentimental value, she emailed the hotel twice and got absolutely no reply. When you are a hotel that does so many things so well, it can't be that difficult to monitor your email account?

Friends_and_family Family

10/10

Exceptional

03 Sep 2024

Max

Cool

Business Self

10/10

Exceptional

01 Sep 2024

Sandra

Best hotel Ever!

Leisure Self

10/10

Exceptional

31 Aug 2024

Tamara

Nice and quiet room. Bed was very comfy. Service was friendly and helpful.

Partner

10/10

Exceptional

29 Aug 2024

Emma

The team of staff were incredibly friendly. They made such an effort to remember guests names and made the experience so incredible. The location is amazing, it is easily walkable to major sites and to the metro. As a solo traveller I felt safe, welcome and it made the trip!

Leisure Self

10/10

Exceptional

24 Aug 2024

Gregory

We enjoyed our time there. Great location!

Leisure

10/10

Exceptional

18 Aug 2024

Michael

Great Service. Especially marco.