Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Citiz Hotel

Toulouse · France

Allees Jean Jaures, 18View location

8.2/10Excellent611 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort7.6/107.6
Condition8.4/108.4
Location9.0/109.0
Neighborhood8.6/108.6
Amenities8.4/108.4
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citiz Hotel

Centrally located in Toulouse, the Citiz Hotel offers convenient access to Place du Capitole and Victor Hugo Market. Enjoy complimentary Wi-Fi, concierge services, and babysitting (surcharge). Dine at the onsite restaurant and bar/lounge, or grab a snack at the coffee shop. A buffet breakfast is available daily (fee applies).

The hotel's 56 air-conditioned rooms feature flat-screen TVs, Select Comfort beds with premium bedding, and private bathrooms. Business travelers will appreciate the 24-hour business center and complimentary wired internet access. Self-parking is available (fee applies). Blagnac Airport (TLS) is a 10 km drive.

Read more about this hotelShow less

With a stay at Citiz Hotel, you'll be centrally located in Toulouse, within a 15-minute drive of Airbus and Victor Hugo Market. This hotel is 0.4 mi (0.7 km) from Garonne and 0.4 mi (0.7 km) from Canal du Midi.

Make yourself at home in one of the 56 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 100 per accommodation, per night
    • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
    • A damage deposit of EUR 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18 per person
    • Self parking fee: EUR 23 per day
    • Pet fee: EUR 10 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

Place Wilson 0.1 km / 0.1 mi
Victor Hugo Market 0.2 km / 0.1 mi
Théâtre de la Cité 0.3 km / 0.2 mi
Garonne 0.3 km / 0.2 mi
Rue d'Alsace-Lorraine 0.4 km / 0.2 mi
Théâtre du Capitole 0.4 km / 0.3 mi
Capitole de Toulouse 0.5 km / 0.3 mi
Saint George Place 0.5 km / 0.3 mi
Place du Capitole 0.5 km / 0.3 mi
Centre Culturel Bellegarde 0.5 km / 0.3 mi
Carmelite Chapel 0.6 km / 0.4 mi
Cafe-Theatre Les 3T 0.6 km / 0.4 mi
Church of Notre Dame du Taur 0.6 km / 0.4 mi
Canal du Midi 0.7 km / 0.4 mi
Museum of the Augustins 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Total number of rooms: 56
  • Number of floors (main building): 4
  • Single rooms: 1
  • Double rooms: 44
  • Junior suites: 8
  • Accessible rooms: 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 58 more facilities & services
  • Visa
  • Bus/Train station
  • Beach
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Secure parkingExtra charge
  • Room service
  • Laundry service
  • Day-care centre
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Bicycle storage
  • Concierge
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Printer
  • Photocopier
  • Audio-visual equipment rental
  • Fax
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Early bird breakfast
  • À la carte lunch
  • Set menu lunch
  • Special dietary options
  • Gluten-free meals
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Citiz Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST

    Photos are not available for this room type.

    Citiz Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Bathtub
    • Hairdryer
    • TV
    • Radio
    • Ironing set
    • Minibar
    • Bathroom
    • Safe
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Citiz Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE KING SIZE BEDDOUBLE SINGLE USE • KING SIZE BEDDUS.KG

    Photos are not available for this room type.

    Citiz Hotel

    DOUBLE SINGLE USE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Citiz Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Citiz Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR KING BEDSINGLE • SUPERIOR KING BEDSGL.KG-SU

    Photos are not available for this room type.

    Citiz Hotel

    SINGLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citiz Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST

    Photos are not available for this room type.

    Citiz Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Bathroom
    • Bathtub
    • Hairdryer
    • TV
    • Radio
    • Minibar
    • Ironing set
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citiz Hotel

8.2
Excellent
611 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
7.6 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
8.6 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
11 Apr 2026
Elena
Good for one night
10/10
Exceptional
27 Oct 2025
Lillian
Very clean good size rooms. Next to metro stop which was very convenient.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Gillian
Staff very helpful
10/10
Exceptional
08 Sep 2025
Kenneth

Overall great place

Helpful front desk. Provided answers to all of our questions
Partner
10/10
Exceptional
22 Jun 2025
Susan
Chic modern rooms, excellent central location near trains, subway, buses, and airport shuttle. Lots of restaurants nearby. Hotel staff were always friendly and helpful. Rooms were equipped with the essentials. A kettle is supplied. No carpets, so very clean. Overall, an excellent base to tour Toulouse.
8/10
Excellent
17 May 2025
Rémi
This is Europe, rooms are small but you have all you need
Leisure Self
6/10
Pleasant
14 Apr 2025
Isaura
Terrible internet connection , tiny bedrooms.
10/10
Exceptional
01 Mar 2025
Jason
The only thing missing from this hotel was a refrigerator.

There is so much to do around and near the hotel, and it is very convenient to the walkable parts of the city. Good location with metro and gar near enough, and the hotel was nice and clean and well organized. Desk staff can easily speak English but allowed me to check in and out in French so i could practice and were patient and clear which i appreciate. I would stay there again.
Leisure Partner
10/10
Exceptional
26 Feb 2025
Timothy
Perfect location, friendly and helpful staff. Perfect stay
Leisure Self
8/10
Excellent
21 Feb 2025
Ben

Good place for the price.

The hotel room was nice, though a little tight. Its in the heart of a lot of the sites and everything is walking distance which is good for the daytime tourist, however it is a double edged sword as many people will be talking loudly while drunk when passing the hotel making it less than ideal for a light sleeper.

The staff were curteous and showed us to the room and explained briefly about the city which was nice and will always be appreciated by myself.
Partner
10/10
Exceptional
25 Jan 2025
Geoffrey

Hotel Opinion.

I don’t know your clientele, but most foreign hotels I stay at have some TV channels in English.

I think you need to boost the technology in the room. Perhaps USB ports for phone charge. I had trouble with WiFi all week and had to shut it off. When it gave me access, I couldn’t download anything. I have unlimited data with AT&T but I imagine some people don’t.
Business
10/10
Exceptional
03 Jan 2025
William
Good
10/10
Exceptional
19 Oct 2024
Herbert
It was everything I want in a hotel at a fair price.
Leisure Self
8/10
Excellent
22 Sep 2024
Julio
Good value
Business Self
8/10
Excellent
10 Sep 2024
Allan
Great location, easy transportation from airport and to train station. Easy walking distance to attractions and dining.
Staff responded to our lack of wifi with a good option that we appreciated-all staff helpful and bilingual. We had a very pleasant and easy stay.
Leisure Partner
8/10
Excellent
02 Aug 2024
Ulrike
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Leisure Partner
10/10
Exceptional
12 Jul 2024
Ropsonna
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Leisure Partner
8/10
Excellent
05 Jul 2024
Sean
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Leisure Self
8/10
Excellent
27 May 2024
Normand
Great location
10/10
Exceptional
06 May 2024
Alex

Great value and location

Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Partner
10/10
Exceptional
31 Mar 2024
Roisin
Hotel was in a great location and the staff were super friendly and helpful
Leisure Partner
8/10
Excellent
25 Mar 2024
Richard

Town centre, good value

Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Business
4/10
Poor
12 Nov 2023
Lee

Noisy, Cramp & only has 1 Lift

Located at one of the busiest cross-junction in Toulouse and next to a night club, it is noisy till the wee hours of the morning especially on weekends. On the last day before leaving (Friday), the only lift was unserviceable and can't be fixed over the weekend. Notice shows it will only be fixed by Monday!. On check-out (Saturday), we all have to carry out baggage down six floors. The rooms are not spacious and quite cramp too.
Business
10/10
Exceptional
29 Oct 2023
Andranik
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
10/10
Exceptional
10 Oct 2023
Steffany
It is just so quaint in the heart of the city with many things to do with in walking distance!
8/10
Excellent
23 Sep 2023
Douglas
It’s a solid three-star hotel, but not four in my opinion. Very accessible location.
Friends_and_family Family
8/10
Excellent
15 Jul 2023
Svilena

Nice location, clean

It is exactly as the pictures. It was clean and very well located. The front desk staff was very helpful as well. Topical European style size rooms.
A bit less privacy between the bed and the washroom if you are traveling with family since it is semi-open.
Friends_and_family Family
10/10
Exceptional
10 Jul 2023
Andy

Nice hotel in the heart of Toulouse.

Perfect location in the middle of town. Room was brand new, clean and air conditioned. Staff was helpful. Breakfast was not included when we booked.
Partner
10/10
Exceptional
12 Jun 2023
Timothy
A perfect stay! Friendly and help staff, clean hotel, very convenient to restaurants, market and other attractions.
Leisure Self
10/10
Exceptional
06 May 2023
Colette
Felt good after 2 weeks of good European hotels (good ones) to know what to expect
Very nice overall
Friends_and_family Friends
4/10
Poor
28 Apr 2023
Maike
Extremely noisy, people yelling and talking until 4 am on the street below my window.
Leisure Self
6/10
Pleasant
08 Dec 2022
Adrian

Below averagw

Room smelled bad. No door for the bathroom, just a drape and sliding door. Very poor wifi connection
Business
10/10
Exceptional
06 Dec 2022
Aisling

Excellent

Lovely hotel, clean and comfortable rooms! Staff were extremely friendly. Overall a great stay.
10/10
Exceptional
14 Jun 2022
Nigel
Superb location, clean and very friendly
Leisure Friends
10/10
Exceptional
11 Apr 2022
Peggy
Great location and clean rooms.
Friends_and_family Friends
8/10
Excellent
31 Jan 2022
Matthew

Great Hotel & Perfectly Located

It was a nice relaxing hotel, the only issue is the nightclub situated around the back of the hotel, not part of the hotel but the party goers were enjoying themselves until late in the evening.
Business
6/10
Pleasant
13 Dec 2021
Susan

Disappointing, not 4* value

The hotel was disappointing, lacking personality of any kind and, in my opinion, unwelcoming. Definitely not a 4* hotel, 3* at best.
Self
10/10
Exceptional
25 Nov 2021
bruno

Nice stay in Toulouse

Hotel is located in center of the city at 50 meter of metro station. Friendly staff at reception, very clean hotel.
Room perfect good bed. Breakfast a little limited.
Business
10/10
Exceptional
23 Nov 2021
Angel
The best feature of the hotel is its location, you can’t beat it, right in the middle of the city, steps away from Jean Jaures interchange metro station. 10 minutes walking from the main railway station and about 5 minutes from Capitole.
Friends_and_family Family
8/10
Excellent
11 Nov 2021
Nav

Great location

Decent location, everything is nearby. Parking is right next to the hotel.
Self
8/10
Excellent
20 Sep 2021
Christopher

Central location can be loud

Great hotel for the price. The location is central and made getting around town easy. Parking was in the adjacent garage and was reasonable. The rooms are small and boutique. I would have really appreciated a hook or something to hang the towel on. Not much storage so we didn’t bother to unpack. The location is quite noisy on busy weekend nights as there are lots of clubs and lounges attracting the young crowd. Earplugs are highly recommended if you are wanting to sleep. The front desk staff were helpful and gave recommendations.
Partner
8/10
Excellent
19 Sep 2021
Matthew

Trip to Toulouse

Great location in the centre of town, close to everything and easy access to the airport via metro and tram. Staff were great, very helpful and friendly. Room was small but adequate and clean. Very noisy area in the centre of town, so be aware of this before you book, though I would recommend the hotel overall.
Self
10/10
Exceptional
05 Jan 2020
Verified traveler
Loved the location, so close to a lot of transit including the airport shuttle, friendly welcoming staff, clean room with good amenities including a small bar fridge and fairly quiet. I’ll be back!
Leisure Partner
10/10
Exceptional
27 Sep 2019
Jiyeon
There was a subway construction during my stay. Hotel staff was sorry for that and informed twice : upon check-in & room inside.
Everything is walking distance.
Business Self
10/10
Exceptional
15 Sep 2019
Verified traveler
The staff were fabulous - so helpful and accommodating. Very good customer service indeed.
The facilities were more than sufficient. Quite a funky hotel.
Leisure Partner
10/10
Exceptional
31 Jul 2019
Richard

Helpful staff

We loved the hotel and its central but quiet spot.
Family
10/10
Exceptional
21 Jul 2019
Verified traveler
Great staff, warm welcome, nicely decorated and clean
Leisure Family
10/10
Exceptional
15 Jul 2019
Verified traveler
The hotel has very central location, and the staff was very friendly. My friend left her key in the room one day after we went back home and we contacted the reception desk. They found us the key and was willing to send to my friend. In general, very nice hotel and very nice staff
Leisure Friends
8/10
Excellent
15 Jun 2019
MJM

Bonne hospitalité

Very caring and polite staff. Great location for exploring Toulouse.
6/10
Pleasant
22 Oct 2018
chris
Good location very good helpful staff
Noise a bit of problem with the late night party goers at the old telegraph building adjacent to the hotel .and drunken guests knocking on our door in the early morning,trying to find their room !!!!!
super comfy beds wish we could have flown into Bergerac airport
8/10
Excellent
04 Aug 2018
Bob

City centre hotel

Check In was quick and smooth. Room was ready on arrival. Staff were all pleasant and welcoming especially the receptionist Sara who was very informative and helpful. We had a problem charging our Mobiles with our adapters but Sara helped us out with leads and chargers.
10/10
Exceptional
23 Jul 2018
Verified traveler

good value

The hotel is clean and in a good location.
The room seemed recently renovated and was in a good condition. The negative point is water coming out of the shower area during use. Overall satisfied.
Family
8/10
Excellent
02 Jul 2018
Verified traveler

great location

Friendly staff, clean room, though small shower room but manageable. Great location.
4/10
Poor
18 Jun 2018
Cictor
Room was very hot. Very noisy We didn’t sleep xxxcccxxcc cxxxx xxxxxx xxxxxxx
8/10
Excellent
06 Jun 2018
Verified traveler

Right in the center

Conveniently placed, good value for money with friendly and helpful staff, no luxury, but comfortable and practical. I would go there again next time in Toulouse
8/10
Excellent
14 Mar 2018
Stephen

Little nugget

Consistently good, even has parking a stones throw from the front door
8/10
Excellent
22 Jan 2018
Stephen

Citiz Toulouse

Very good, right in the heart of Toulouse, parking nearby, breakfast from an Aladdin’s lamp, nice staff. No fuss.
8/10
Excellent
17 Dec 2017
mustafa

Nice try

Nice location. Elevator not working. Not quiet.
6/10
Pleasant
09 Oct 2017
Verified traveler

This is a 3 star hotel, not 4 star.

The location is great since two subway station near by. The room is too small. For business, it is a must to have a comfortable table and chair. This is definitely a 3 star or less star hotel.
4/10
Poor
12 Sep 2017
Walter

Ideal position, next to main underground station

Extremely loud conversations until 3 am from people using the stairs to the underground station as a meeting place. No sound protection from the flimsy windows. Two nights in a row. Hotel staff was completely uninterested: \"Toulouse is a lively city\".
8/10
Excellent
21 Jul 2017
Donna

Nice room. A little noisy

Hotel, room, wifi and location was great. I did find it noisy from outside and the air con was loud as well but it won't stop me returning
6/10
Pleasant
08 Jul 2017
Steve

Good hotel but noisy location

Room was small with no comfortable seating but otherwise well equipped ( e.g. Tea and coffee making facility). Beds were soft and slightly saggy ( perhaps because this was the only option for sitting ). The shower area was very compact. However, the situation close to the metro station meant lots of noisy drunks at 2 am.
8/10
Excellent
20 Jun 2017
JuanGodofredo

Modern hotel

Right in the center of Toulouse, a lot of restaurants and shops nearby. Nice location, the metro is just infront of the hotel. Hop on hop off bus and airport bus is just across the street.
Partner
10/10
Exceptional
08 Apr 2017
Verified traveler

nice hotel in the center of town

right off the metro, close to shops and restaurants
6/10
Pleasant
02 Mar 2017
Evadine

Noisy

The hotel was ok but it was very noisy.
8/10
Excellent
21 Feb 2017
Dawn

Good location for exploring city.

Walking distance to train station, Metro station right outside and bus stops round the corner. Easy walking distance to city centre for restaurants, shops and sights.

Room smallish but with good sized bed. Could do with a bit more storage space for clothes if you are staying more than a day or two. Tea/coffee making facilities in the room. One of the few hotels I've stayed in where the air-con controls actually work!

My only criticism is that the bathroom area was small and lacked privacy. The toilet had a sliding door but the washbasin and shower area was visible from the open side and through the glass screen between it and the main part of the room.

Staff were pleasant.

We didn't eat in the hotel - only breakfast and afternoon tea available anyway I think. The breakfast buffet looked good but seemed pricey at €18 per person.

10/10
Exceptional
11 Feb 2017
KHALFAN

Good experience

The superior room was very comfortable and a good price

Nice hotel location
8/10
Excellent
31 Jul 2016
Verified traveler

Great spot

Good hotel, very clean and in a good spot.

The room was very nice, air conditioning worked perfectly and the staff were nice and respectful.

Located in a good area, everything you need to know from Toulouse is 10 or 15 minutes of walking distance

8/10
Excellent
24 Sep 2015
Rahayu

Excellent Central Location and Great Service!

I had a very comfortable stay but it's greatly because I am on a higher floor. I would recommend guests to request for a higher floor as it can get quite noisy in the middle of the night, considering that there are many restaurants and pubs within the vicinity.
10/10
Exceptional
11 Aug 2015
Nigel

Excellent

Smart, elegant, modern hotel - close to the centre. Helful staff. Great location.
Family
10/10
Exceptional
27 Jul 2015
Matei
The staff is very friendly and excited to help you in any way possible. I thought, because of the location, the room would be noisy and difficult to sleep, but that was not the case at all. The beds were comfortable, the rooms were surprisingly spacious, the breakfast was very good, and you can't beat the proximity to everything. I absolutely recommend this hotel!
10/10
Exceptional
23 Jul 2015
Jacquelyn

Beautiful hotel

Really nice hotel. Bed was extremely comfortable and decor was stylish and modern. Great location, tons of restaurants nearby. Less than 10 min walk from Toulouse train station. Definitely recommend this one!
Partner
10/10
Exceptional
03 Jun 2015
Verified traveler

Beautiful Toulouse. A revisit 30 years later

The neighborhood was great location. However, it is near place Capitole which is what we wanted. The street noise is a little loud with the active city life but you need to accept that for such a great location.
The beautiful elements of Toulouse are all in walking distance
Partner
2/10
Poor
18 Apr 2015
Jemmel

Two sleepless nights

Lovely hotel but location was terrible. I wish I warned about this as the hotel is on 3 busy streets . Constantly noisy by pubs surrounding hotel. Youth hanging out till 5 am. If you want a good nights sleep trust me don't book this hotel
Partner
8/10
Excellent
18 Mar 2015
peter

Great location, friendly staff, but hard to work

This was my first visit to Citiz and to Toulouse, on a business trip. The location is ideal for getting around town and walking through and around the Old City after hours - very charming and great staff. When we booked we thought there was some type of fitness room but there isn't. The real issue though is the rooms are so small there isn't even room for the smallest of desks (just a hospital tray over the bed?) and only one flimsy chair in one corner. Even the shower (which is a single standing stall with sliding door) doesn't even have a small shelf where you can put the shampoo and gel - you have to leave it on the floor and figure it out. No washcloth for the gel either. Internet was free but the system doesn't remember anyone so every time you open up your notebook, you have to re-enter all the authentication again. So while it is in a great location and as I said super friendly and helpful staff, I do not think I will try it again.
8/10
Excellent
14 Oct 2014
V

Good downtown location, but noisy neighbourhood

For a European hotel, the size of the room was great, similar to most North-American hotels. Room was clean, nice modern bathroom with hot water, good Wi-Fi and location was great. Just next to a metro station and most of the attractions were at walking distance. Train station was only a 10 minutes walk away.
My bedroom was at a corner of a two busy streets, one with traffic the other with bars and unfortunately it was noisy.
Also, the bed mattress sank in the middle. Breakfast was also expensive (18 euros)
8/10
Excellent
06 Oct 2014
Verified traveler

Good hotel with central location

Friendly staff and well located. Very helpful at front desk. Rooms are small but comfortable. Great shower!
8/10
Excellent
23 Sep 2014
Sleepless

Nice hotel, central location but oh the noise.

I booked this hotel without knowing much about Toulouse.I saw some of the adverse comments before booking but decided to give it a go. Advantages are the central location (5-10 minute walk to the Capitol area). The airport bus stops right outside. Hotel itself is modern inside. Rooms were clean, bed comfortable although the design of bathroom was a odd with very little privacy, open plan so no locking door. BUT the big downside is the noise not only from the traffic (on the corner of two main roads) but from people visiting the very popular night club at the rear of the hotel. We were on the top floor but it made little difference. Breakfast wasn't bad. Reasonable continental style slection but a bit pricey at 18 Euros per person.
8/10
Excellent
22 Aug 2014
Stella

Great location and cool design

The room was great. i really liked the bathroom/shower concept. It was cosy and close to a lot of great places. The one thing I like a bit less was the bed. It was very nice, but much too soft for my taste and not as comfortable as I would have liked, but everything else was spot on.
8/10
Excellent
02 Aug 2014
Tony P

Great location and best breakfast of holiday

We spent a 14 day touring holiday and used this as an in-transit overnight. However really impressed by the location, Toulouse itself and this was by far the best breakfast in terms of quality and choice that we experienced in all 14 days across France. Will definitely make a point of returning to the city and this hotel as a destination to spend more time exploring from this ideal base.
Family
8/10
Excellent
03 Feb 2014
Alexandre

Nice, modern and clean hotel near Touristic Center

Arriving from the Airport is very convenient. The airport-downtown shuttle bus stops in front of the hotel (station Jean Jaures). So it is a very easy access for only 5 euros and around 15 minutes drive. The hotel is situated at the start of a major pedestrian street that goes to the old city and to main attractions. Very nice restaurants and cafe all around with local Toulouse food and also a Mc Donald and an all American bar nearby. In front of hotel is the city tour bus terminal if you want to take a quick tour of the city. But unlike other cities where I recommend, Toulouse is very accessible by feet and the hotel is perfectly located. Rooms are clean, modern, nice and big compared to other European hotels.
6/10
Pleasant
08 Oct 2013
Verified traveler

Room was hot and uncomfortable .

Staff was good. Room was real small, and it wouldn't cool down
10/10
Exceptional
08 Oct 2013
SAMA

Class Hotel

I thought it was really nice and very modern, however, the space in the rooms were quite small.
6/10
Pleasant
07 Oct 2013
Brian

Small rooms but good location

Unfortunately a mistake in the booking date meant we had to pay twice for our room at this hotel. The hotel did not not attempt to contact us to see why we hadn't checked in and in fact charged us full rate for the two days of the booking. \"You didn't phone to cancel\" was their reasoning. My response was that while I could accept that for the first day, they clearly knew I wasn't there for the second day and could have accepted that as 24 hours notice, especially as they had made no attempt to contact me. No luck, if I wanted to stay there I had to pay again.
The room turned out to be small, we had two suitcases but could only have one open at a time. The shower was the tiniest I have ever seen, even by european standards.
Having said that, the hotel is very well located with a parking house close by.
8/10
Excellent
05 Oct 2013
Doug

Good location

Pleasant but troubled by filming in tea room whilst having afternoon tea.
10/10
Exceptional
05 Sep 2013
Grey nomads
Great location in the heart of old Toulouse. Restaurants and shops also within easy walking distance.
8/10
Excellent
18 Jun 2013
Scientist

Nice Hotel in Great Location

We spent 7 nights here. Location was perfect. The room was comfortable with very efficient and quiet air conditioning. 6th floor superior room location was very quiet. Everything was newer and functional and allowed us to both pursue our business meetings and sightsee around the city center with a minimum of stress.
10/10
Exceptional
28 May 2013
Trudy

Great choice

Very convenient location, near many restaurants and sites. Attractive and comfortable room. I would return.
8/10
Excellent
24 May 2013
Verified traveler

Great location and nice hotel

Really nice hotel and friendly service. The location is amazing. Right next to the Jean Jaures metro station and the airport shuttle arrive and leave right next to the hotel.
2/10
Poor
08 Apr 2013
PD

Airbus Bus Route

More like a traveller’s motel than a 4 star hotel. Room and the hotel are clean and modern BUT the rooms are very small. Bathroom was a wet room and so the floor was soaking after showering. Only services offered were the room mini bar and breakfast which was very expensive for what it was. Anything else that you require necessitates stepping out of the front door. Will definately check availability for other local hotels next time before returning to this establishment.
10/10
Exceptional
07 Apr 2013
Rhys

Great welcome to France....

Staff extremely accommodating. Ask for larger bed due to my height, shown a number of rooms to choose from. Brillant location. Train and car park just outside. Close to town centre.
6/10
Pleasant
20 Mar 2013
k

a bit noisy

The rooms are small but well designed and clean, with comfy beds. My main problem was with the noise - the windows are not thick enough to prevent street noise which meant a bad nights sleep even though my room was on the 4th floor.
10/10
Exceptional
05 Nov 2012
Craig

Striking Modern Hotel

The best, most modern hotel I've been in recently, only a few blocks from the Capitole de Toulouse, surrounded by stores and restaurants. Friendly staff and comfortable.
8/10
Excellent
19 Sep 2012
Trevor

OK but a few things marred our stay....

The hotel itself is ok with a very modern look however the rooms are small and we couldn't have a shower without flooding the bathroom! My gripe however is that one member of staff was extremely rude and on the saturday the maid came in at 8.00am despite a do not disturb on the door and then didn't bother to clean the room later! Location is good though and we may have just been unlucky. Other staff members were quite pleasant. 18 euro for a typical continental breakfast was a bit steep in my opinion.
8/10
Excellent
07 Sep 2012
de FRANCE

A very n ice place to stay in

This was a try, and a am happy I stopped by. Very well located, very clean and comfortable, modern and easy doing. To be recommended. The only bad grade refers to the breakfast : somewhat expensive for what it is and should be improved (no scrambled eggs seen, nor hot dishes, no French bread \"baguette\" like, no salted butter, small choice of ham and cheese) invisible attendants except for room number inquiry)
8/10
Excellent
26 Aug 2012
Verified traveler

Good accomodation but eat breakfast elsewhere

Very conveniently located near the Jean Jaures Parking Garage. The only real problems were that there does not appear to be anything tio hang things on in the room we had (hooks etc,) and the breakfast, although good was very expensive (18euros each, which is outrageous).
8/10
Excellent
22 Jul 2012
Thomas

Be wary of staff, not the hotel

The hotel itself is very nice with the new renovations. Check-in was quick and easy, the room well accommodated. I did notice underneath the bed was far from clean. Breakfast at €18 for self service and hawk-like attendants watching you did not look like a pleasant experience. Much easier, tastier, and less expensive to go out (as we did). Not exactly thrilled with the desk staff. We're obviously American (we at least attempted French) and were kind with the front desk, but despite the concierge speaking flawless English, we got nothing but contemptuous ogling from him and everyone else for the next 3 days. As a customer paying top dollar, this was beyond rude for having given no offense. However, you simply can't beat the location and the surrounding shops and their keepers are wonderfully accommodating, even to those of limited vocabulary.
8/10
Excellent
12 Jul 2012
Ernst

Convenient and good value

Positive: Very convenient location in the center of Toulouse. 2 subway lines and several bus lines at the front door, the main train station within walking distance. LOTS of interesting restaurants and bistros in the immediate vicinity, as well as most of the wonderful cathedrals and other historic monuments.

My room on the 6th floor had been refurbished recently, all modern, clean and functional.

Negative: very soft matress and a matress pad of synthetic material which made for sweaty sleep. Soundproofing could be better.
10/10
Exceptional
15 Jun 2012
John & Barbara

A Pleasant stay in Toulouse

Staff very helpful. We had to ask about the lights which worked with the room key. Common in Europe but not in US. On the bus stop from the airport. Convenient to the old city and the Metro. The rooms looked recently remodeled.
4/10
Poor
28 May 2012
Verified traveler

Citiz Hotel Toulouse

Very clean and tidy hotel with warm helpful staff. However, rooms are extremely small with virtually no room for anything except a double bed. Very limited storage area for clothing (3 coat hangers), no table, no chair, no tea/coffee.

Location & surroundings

Citiz Hotel
Allees Jean Jaures, 18, Toulouse, France

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Citiz Hotel

27 hotel photos