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Hotel Innes by HappyCulture

Toulouse · France

13 bis, rue MatabiauView location

9.0/10Excellent535 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.8/108.8
Condition9.0/109.0
Neighborhood8.6/108.6
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Innes by HappyCulture

The Hotel Innes by HappyCulture offers ideal accommodations for both leisure and business travelers in Toulouse. Located near the city center and business district, our hotel provides convenient access to the city's vibrant cultural scene and historic heritage.

We offer 43 renovated, soundproof rooms with air-conditioning, Canal+, and Canal Satellite television. Guests can also enjoy on-site parking and a parking garage. The hotel is conveniently located near the underground SNCF station and airport shuttle.

Our dedicated staff provides a warm, personalized welcome and is committed to fulfilling your needs, whether you're visiting for business or pleasure. Discover the many facets of Toulouse from the comfortable and convenient Hotel Innes by HappyCulture.

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With a stay at Hotel Innes by HappyCulture, you'll be centrally located in Toulouse, within a 15-minute drive of Airbus and Rue d'Alsace-Lorraine. This hotel is 0.3 mi (0.4 km) from Centre Culturel Bellegarde and 0.3 mi (0.4 km) from Garonne.

Make yourself at home in one of the 43 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
    • Secured self parking fee: EUR 10 per night
    • Pet fee: EUR 15 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Rue d'Alsace-Lorraine 0.3 km / 0.2 mi
Centre Culturel Bellegarde 0.4 km / 0.3 mi
Garonne 0.4 km / 0.3 mi
Victor Hugo Market 0.6 km / 0.3 mi
Canal du Midi 0.6 km / 0.4 mi
Carmelite Chapel 0.6 km / 0.4 mi
Basilica of Saint-Sernin 0.7 km / 0.4 mi
Place Wilson 0.7 km / 0.4 mi
Place du Capitole 0.7 km / 0.4 mi
Saint Raymond Museum 0.7 km / 0.4 mi
Church of Notre Dame du Taur 0.8 km / 0.5 mi
Capitole de Toulouse 0.8 km / 0.5 mi
Théâtre du Capitole 0.9 km / 0.5 mi
Théâtre de la Cité 0.9 km / 0.6 mi
Cafe-Theatre Les 3T 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Total number of rooms: 43
  • Number of floors (main building): 7
  • Twin rooms: 15
  • Double rooms: 28
  • hotel
  • American Express
  • MasterCard
  • Visa
  • EuroCard
  • City centre
  • Bus/Train station
Show 38 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Non-smoking area
  • Breakfast room
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Fax
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 15 m²DBL.OM-1
    DOUBLE COMFORTPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Internet access
    • Minibar
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    Show all 11 amenities
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    DOUBLE COMFORT

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Room amenities

    • Hairdryer
    • Internet access
    • Minibar
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Innes by HappyCulture

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Innes by HappyCulture

9.0
Excellent
535 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.0 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Nick
We arrived early for check-in and as expected our room was not ready so the extremely helpful receptionist took our luggage and held it in their left luggage facility until we returned to check-in later.
The room was comfortable and quiet.
Although we hadn’t booked breakfast we were able to enjoy the buffet breakfast and pay that morning.
Partner
10/10
Exceptional
12 Jul 2026
Catherine
Lovely, clean hotel with friendly, helpful staff. Easy walking distance to the Place du Capitole. Appreciated the free iced water and air conditioning in the bedroom, which made a big difference in the heatwave.
Partner
6/10
Pleasant
15 Jun 2026
Phong
Not much information to help tourists at the hotel.
Family
8/10
Excellent
04 Jun 2026
Valerie
We only stayed 1 night as we were travelling through. Very convenient for the train station.
Family
10/10
Exceptional
02 Jun 2026
Gemma Mary Louise Clare
Lovely little hotel with friendly, helpful staff. Room was nice, fresh and modern. Good shower! The location was very good and was a five minute walk to the metro and five minute walk to the bus stop which takes you direct to the airport. Really convenient. I only stayed one night and was leaving early so I didnt have breakfast. There was free tea and coffee available throughtout and there were pastries out in the afternoon.
Highly recommend. Great little hotel.
10/10
Exceptional
06 May 2026
REMUS
Central location,still quiet neighborhood, a very clean hotel with friendly staff willing to help with the navigation of Toulouse.
I highly recommend it.
Partner
10/10
Exceptional
09 Apr 2026
Guenola Stephanie
Super room great breakfast thank you to reception for your help
Self
8/10
Excellent
09 Apr 2026
Joseph
Overall a great stay. Staff, room, parking all excellent. Breakfast was good, but not great. All in all, very good.
Family
10/10
Exceptional
06 Apr 2026
Lynae
Amazing services and even though rooms are small it has all the amenities. Easily walkable to many of the top sights. We enjoyed our stay here!
10/10
Exceptional
28 Jan 2026
Nafiz
Nice staff!
Partner
10/10
Exceptional
26 Nov 2025
Myrna
Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.
10/10
Exceptional
12 Nov 2025
Anthony
Yes
Partner
10/10
Exceptional
02 Nov 2025
Matthew Alan
Very clean smallish room .Comfortable bedding.very pleasant staff
Partner
10/10
Exceptional
27 Oct 2025
Nicole
Very nice, modern and clean hotel a few minutes of walk from Capitole. Breakfast was excellent, with hot scrambled eggs, potato patties and bacon, or you could boil eggs per your wish. Salami, cheese, several types of breads with butter, pastries, pancakes with jams, peanut butter, berries sauce. Excellent coffee machine and many options for tea. I had the comfort room, modern and clean, with bathrobes and slippers. The shower water pressue was excellent. Everything was great!
Self
8/10
Excellent
13 Oct 2025
Julia
Small but functional room ,very clean with comfortable bed
great location
Breakfast was adequate
Leisure Partner
10/10
Exceptional
08 Oct 2025
Mark
Fresh breakfast with grocery shops nearby as well as rsstaurants
Business
8/10
Excellent
23 Sep 2025
natalie
Good for one or two nights, bed was comfy..quite small rooms but usable. Walking distance to main areas. Super friendly amd really helpful staff
Leisure Partner
8/10
Excellent
12 Sep 2025
Debbie
The young woman who checked me in was kind and patient. The room was clean and comfortable, though quite small. The breakfast had many options, though I’m not sure it was worth the cost. I was given misinformation regarding the bus to the airport; it would be very helpful to future travelers to have better information on which bus to catch, the location, and the accurate cost.
Leisure Self
10/10
Exceptional
09 Sep 2025
Christiane

Friendly little lovely place

Nice little friendly Hotel in good walking distance to centre and close to railway station!
Friends_and_family Family
8/10
Excellent
30 Jul 2025
Valerie

Good value and welcoming staff

Warm and welcoming staff. A few pleasant perks like filtered water (flat and sparkling) in lobby at all times. We had room on 7th (basically in the roof) so the ceiling was lower in the far half of tge room, which does not make ot look as spacious. The window is below eye level. Comfortable bed. Well located hotel, close to everything by foot.
Partner
10/10
Exceptional
28 Jul 2025
Andrew
An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.
Leisure Partner
10/10
Exceptional
25 Jul 2025
Caroline
-
Leisure Family
10/10
Exceptional
16 Jul 2025
Amy

Awesome!

We booked a very last minute stay at Happy Culture and we received a warm welcome from Penelope. They were so helpful and kind. We arrived minutes after booking and everything was ready for us and nothing was too much trouble.
Would highly recommend. Beware of the spiral stairs to the roof roomsZ
Friends_and_family Family
8/10
Excellent
11 Jul 2025
Larry
Hotel was perfect for our stopover in Toulouse. Front desk was extremely helpful. Location was wonderful as Toulouse is a very walkable city. Parking was a bit confusing as it's entrance is right next to the lobby entrance and has a very narrow driveway. There are limited spots and difficult to get in and out of. Other than the parking scenario, this was an affordable and quaint hotel option to stay in this wonderful city.
Leisure Partner
10/10
Exceptional
24 Jun 2025
Yu
Great hotel with many convenient features like filtered water.
10/10
Exceptional
23 Jun 2025
Carmen
Excellent experience and stay. The room was small as others have noted but was clean, well appointed with comfortable beds and great air conditioning on a hot day. Breakfast was very good. Paola and Lorenzo were excellent at the check-in and checkout. Very kind and helpful. Would recommend for all these reasons and fantastic location easy walk to the center of town and many restaurants.
Leisure
6/10
Pleasant
21 Jun 2025
Gillian

Average hotel

Hotel staff are lovely and friendly
Room small ...very noisy from street noise
The Bedding made us very itchy but it could be the soap powder they use.
10/10
Exceptional
10 Jun 2025
Vikas
Clean and friendly
Friends_and_family Family
8/10
Excellent
03 Jun 2025
Andi
Friendly staff. Beautiful design. Good location. Parking.
Room is too small. Had to climb a flight of stairs to get to it.
10/10
Exceptional
18 May 2025
matthew
I love staying at this hotel. The staff, they are excellent. They took nice care of me. I will stay there again!
Leisure
6/10
Pleasant
25 Apr 2025
Tatiana
I was surprised to see a 4 star rating on the door of this hotel after I saw the property. The rooms are small, design is primitive, the space in a desperate need of repair, the bathroom had some dirt on the bottom of bathtub, the room was cold through the night ( no extra blanket-I slept in m’y doudoune) , and I was harassed by the cleaners 40 minutes before the check out. However, the reception staff was kind and friendly, and the reception area offered coffee and tea, water, which was quite nice. It was my first experience with the HappyCulture chain, and probably the last one
Business Self
10/10
Exceptional
18 Apr 2025
Candace
Perfect location. My room was small but. Comfortable and there was a bathtub which I was thrilled to enjoy!
Leisure Self
8/10
Excellent
24 Mar 2025
ANNE
Staffs were nice and friendly.
Room was clean but too small.
Partner
10/10
Exceptional
27 Feb 2025
Timothy

An amazing hotel in the heart of Toulouse

This hotel is a gem centrally and conveniently situated a short stroll away from the heart of Toulouse and the beautiful Victor Hugo Market with all the best restaurants. The hotel was very clean and comfortable. The room was very good. And the parking provided was very helpful. We had the most amazing reception from two extremely helpful and friendly receptionists. Can not praise them enough.
Partner
10/10
Exceptional
12 Jan 2025
Laura

Excellent stay in Toulouse

Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Partner
6/10
Pleasant
30 Dec 2024
Hugo
Nice hotel, friendly staff.

Breakfast buffet rather basic. Not the nicest neighbourhood in town, but walking distance to train station.
Leisure Self
10/10
Exceptional
03 Nov 2024
Martin

Comfortable and convenient

A very convenient location for accessing the amazing La Citè and also the city centre areas like la Bastide. Lovely view of the castle easy access to local restaurants of a mixed quality.
Very compact room but well laid out for functionality.
Spotlessly clean and very comfortable beds. The spiral staircase may be an issue for some travelers however.
Partner
10/10
Exceptional
29 Oct 2024
Campbell

Great wee hotel

Friendly hotel, lovely helpful staff. Very central and close to all amenities
Partner
10/10
Exceptional
25 Oct 2024
Andrea
Laurenço (not sure of spelling) was at the front desk on arrival and was very accommodating. He was able to hold our luggage until check in and check out in order to allow us to sightsee. The breakfast provided was nice and adequate.
The nicely appointed room met our needs. The location was within walking distance to stores and restaurants.
8/10
Excellent
24 Oct 2024
David
A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
8/10
Excellent
26 Sep 2024
Brian
3 nights in Tolouse - great staff - breakfast uninspirig but fairly typical for a french hotel. walkable and in good condition - would choose again
Partner
10/10
Exceptional
30 Aug 2024
John
Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
Leisure Partner
10/10
Exceptional
06 Aug 2024
Linda
Hotel was great except for the uncomfortable pillows.
Leisure Family
8/10
Excellent
13 Jul 2024
Debby

Rugby away days

Toulouse is an annual trip for us to watch the rugby. Have stayed at many hotels over the years and this is one of the good ones. On a quiet street but very close to the centre & only a 5 min walk to shops bars and restaurants. It's clean and comfortable and good value for money. We booked room only so can't comment on food options
Friends_and_family Family
10/10
Exceptional
24 Jun 2024
Christopher
This is an excellent place to stay in the heart of the city with parking. The only issue we had was that we were assigned to a room on the 7th floor but the elevator only went up to the 6th. We had to carry our bags up a narrow, steep staircase.
Business_and_leisure Partner
8/10
Excellent
14 Jun 2024
Dean
A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Leisure Self
10/10
Exceptional
13 Jun 2024
Gemma
Lovely room, in a quiet area
10/10
Exceptional
25 Apr 2024
Reche
The rooms are updated, spacious (for a European city), and clean. The bed was comfortable and there were no issues.
Leisure Partner
8/10
Excellent
16 Apr 2024
John
Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
Leisure Partner
8/10
Excellent
12 Apr 2024
grzegorz

Good experience

Nice hotel situated in the city centre, walking distance to and from the airport bus which takes 15 / 20 min to and from the airport. Lots of bars, shops and restaurants around.

Staff were friendly, room was clean and comfortable. Breakfast was very good! Hotel provided unlimited bottled water, coffee and tea amenities in the reception.

In general we had a lovely stay
Partner
10/10
Exceptional
22 Feb 2024
Claire
Great little hotel in an excellent location, close walkable distance to the heart of everything. Safe gated parking area. As others have mentioned, the rooms are on the small side, but it was clean and comfortable and the free coffee and water in the lobby is a lovely touch. Breakfast was tasty. Would recommend this hotel!
Leisure Partner
10/10
Exceptional
21 Feb 2024
Elizabeth
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Partner
10/10
Exceptional
30 Jan 2024
Maria
Great stay!
8/10
Excellent
25 Dec 2023
Hem Raj
very good location close to centre, helpful staff
Self
10/10
Exceptional
03 Oct 2023
Andrea
Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.
Leisure Friends
8/10
Excellent
09 Aug 2023
Celina
The hotel is pretty tiny, but it is well located and you can walk from there to the river or to the city centre. The staff, especially Lorenzo, are super nice and helpful; he even gave us a map and recommendations for sightseeing and dinner.

It feels super homey, like you’re at home away from home. We had breakfast on the last day and it was good the breads and cheeses all good quality!

Cheers to Innes by Happy Culture!
Leisure Partner
10/10
Exceptional
05 Jul 2023
Chris

definitely recommend!

We loved our stay in this comfortable hotel with warm, enthusiastic and informative staff.
It is a 10 min walk from the rail station, from which we arrived, and 5 min to the airport bus.
Close to most attractions.
Partner
8/10
Excellent
10 Jun 2023
Aurelia
The hotel is nicely appointed and maintained, the staff was helpful. It was a good value for the price. That being said, I would expect a bit more high end details for a 4 stars, but overall I am satisfied.
Business Self
10/10
Exceptional
27 Mar 2023
Angela

Very happy to have chosen HAPPYCULTURE!

Wonderful stay ! Everything was more than expected - location, service, breakfast, confort
Friends_and_family Friends
10/10
Exceptional
12 Mar 2023
Christian
They provided us with free hot chocolate and hot Coffee and Tee!
The hot chocolate was one of the best we had during our trip.
The staff is very pleasant and friendly. Its calm and relaxed. Good to work. A very pleasant stay. Toulouse is a great city.
Thanks to the staff!
Leisure Partner
8/10
Excellent
24 Dec 2022
Jon

Toulouse weekend for rugby

Comfortable rooms and good to have a \"Lounge/Communal Room\" in the hotel
Friends_and_family Family
10/10
Exceptional
21 Jan 2022
Yasmin
Very good value for money
Room is very nice
View not good but location is excellent
Business Self
6/10
Pleasant
01 Oct 2021
Tony

Small and over exaggerated quality

The Hotel in my view was not 4* standard more 3/2* the rooms were very small for a superior room, this was more of an economy standard. The toilet facilities were very odd and more of a cupboard I am average build but I still had to enter the room side ways to close the door the layout was haphazard. Smear marks across bathroom door however linen and towels were clean. Wardrobe had room to hang two sets of clothes no shelves or drawers. Overall disappointment as description of hotel facilities exaggerated. maid service non existent and overpriced based upon actual experience would not book this hotel again.
Partner
10/10
Exceptional
19 Sep 2020
Robert
Excellent location very central/the staff is professional friendly and very helpful with a smile.amazing....
The room is very very quiet with thick double windows .AC is working.clean apaisons.
I give a 10/10 for this hotel....i was lucky to find it.
Business_and_leisure Self
10/10
Exceptional
15 Aug 2020
Steven

Great location

Secure parking on site. Friendly and helpful reception staff. Clean and comfortable rooms. Great location. Recommended.
Friends_and_family Family
8/10
Excellent
13 Aug 2020
Beverley

Two nights in Toulouse

A very friendly, well located hotel. We spent two nights here and the rooms were a good size, very comfortable bed, and no city noise, despite it’s great location. Clean room and public areas. The staff were very helpful and happy to answer any questions.
Friends_and_family Family
8/10
Excellent
14 Mar 2020
Verified traveler
Pleased it had parking at the faculty for a small fee!

Staff was great and we were able to communicate easily in English!
Leisure
6/10
Pleasant
11 Feb 2020
Avron
Room was very small - but it was okay for 1 night.
You can here other people.
Price was good.
Location is okay.
Business Partner
10/10
Exceptional
21 Jan 2020
Alessia
It was the small details that really made a difference: coffee and tea available downstairs, a desk to use if you needed. Nothing was too much trouble for the staff.
Leisure Self
8/10
Excellent
09 Jan 2020
Jeffery

Good hotel

The hotel is good with the essential services.
Business
8/10
Excellent
19 Dec 2019
Jose

Best Western Toulouse

The 7th floor is extremely noisy and hard to get a full night sleep dur to noice caused by strong winds
Partner
8/10
Excellent
21 Oct 2019
S

I would recommend.

The room is relatively small but its comfortable. The actual room itself is clean but the toilet, which is seperate to the bathroom did not smell good at all.

Hotel staff are really nice and helpful. And the lobby has access to coffee etc which is a nice touch.

Very close to the center, approx. 10 min walk.
Partner
8/10
Excellent
11 Oct 2019
Verified traveler

Best Western Innes Toulouse-Great Location

The Best Western Innes in Toulouse is very well situated for touring the major sites in Toulouse. The hotel rooms are small but quite fine. The staff are extremely helpful, making for a delightful stay.
Friends_and_family Family
10/10
Exceptional
10 Oct 2019
Raf
Friendly personnel !
10/10
Exceptional
02 Oct 2019
Verified traveler
The staff were very competent and helpful, with very pleasant attitudes.
Leisure Partner
10/10
Exceptional
25 Sep 2019
Sandra
Great location....all front desk people were friendly and helpful...breakfast a little pricey....overall, very pleasant stay.
Partner
8/10
Excellent
23 Sep 2019
Ajinkya

Small hotel near to city center.

I stayed two nights at this hotel. The hotel is not far from city center. The room was small; and didn’t have any hand lotions/ toiletries kit. Breakfast was decent.
10/10
Exceptional
19 Sep 2019
Eugenia

🤗

Great location!
Friendly staff!
Very comfortable facilities!
Friends
8/10
Excellent
17 Sep 2019
Hugo

BW in Toulouse

Very friendly and helpful staff
Very good breakfast
Great location
Business
8/10
Excellent
11 Sep 2019
MARK

Very pleasant staff

The staff at reception were all very helpful and polite, really nice.
The hotel was clean and very close to the city centre. Walking distance very easy.
The room I will say was very small, bathroom acceptable but bedroom very snug.
Partner
10/10
Exceptional
10 Sep 2019
Eugenia

Great!

Very nice and comfortable, a few minutes walk from the center of Toulouse!
With its own parking space.
8/10
Excellent
08 Sep 2019
Ahmed
Hotel was nice and the staff were very friendly.
Business Self
10/10
Exceptional
21 Aug 2019
Catherine
Great location .... clean hotel... great staff ...safe area
Leisure Self
10/10
Exceptional
10 Jun 2019
Verified traveler
It was a very good stay
Partner
8/10
Excellent
29 May 2019
Verified traveler
Great location! Ten minutes walk from the train station, and about the same time to walk to the central square.
Leisure Partner
8/10
Excellent
22 May 2019
Verified traveler
Very friendly and helpful staff, great location, however, our room was small with no view, only a skylight. It’s also missing a fridge.
Leisure Partner
8/10
Excellent
19 May 2019
Verified traveler
Great location, ten minute walk from the train station in one direction, and the Capitole square in the other. Restaurants, markets, museums all close at hand
Leisure Family
8/10
Excellent
16 May 2019
Jim W
Fantastic service, especially Kevin.
Partner
10/10
Exceptional
13 May 2019
Verified traveler
Members of staff were very welcoming and helped us organising our stay in Toulouse with very good pieces of advice. The hotel has a fresh look and the breakfast is very good with hot drinks available all day free of charge.
The hotel is well located between the train and bus stations and the city center. Also very close to the Canal Du Midi with the possibility to rent bikes at local bike rental shops.
Our room was a bit small but spent most of our time outside.
Partner
10/10
Exceptional
30 Jun 2026
CIPRIANO
parking dentro del hotel. Buen buffet de desayuno. Personal amable.
10/10
Exceptional
30 Jun 2026
Arnstein
Fantastisk lite hotell med god beliggenhet
Partner
8/10
Excellent
26 Jun 2026
Yannick
Dans l’ensemble nous avons été satisfait de l’hôtel. Le personnel était très serviable. Par contre, c’est un petit hôtel et les chambres sont étroites. Je mettrai plutôt un 3 * plutôt qu’un 4* pour cela.
Friends_and_family Family
10/10
Exceptional
19 May 2026
Monia
L'hôtel est très agréable, bien placé et proche de lieux d'attraction
Il dispose d'un parking et cela est très pratique.
Attention parking adapté à des petite voiture, car l'accès est étroit .
je recommande cet Hotel
Self
8/10
Excellent
19 May 2026
Laura
Chambre propre mais le sol des pièces d'eau fait un peu cheap est un peu en contraste avec la décoration du reste de la chambre. Il manque des bouteilles d'eau à disposition dans la chambre (devoir aller se servir un verre d'eau en bas dans les parties communes n'est pas franchement pratique en pleine nuit). La chambre 31 près de l'ascenseur est très mal insonorisée (on entend la machinerie et la porte de l'ascenseur toute la nuit ainsi que les bruits de la chambre du dessus). Accueil agréable.
Self
8/10
Excellent
13 Apr 2026
Hervé
Très bon accueil avec la prise en compte d’une chambre au calme.
SDB un peu old school : à moderniser !
Hotel très calme sinon et proche de tout 👍
Partner
10/10
Exceptional
24 Mar 2026
Carmen
Apesar do quarto ser um pouco pequeno, era confortável. Café da manhã muito bom e funcionarias muito atenciosas. Boa localização.
Friends_and_family Family
8/10
Excellent
20 Mar 2026
dominique
Parfaitement situé avec un parking dans l’hôtel ce qui ret un plus aussi près du centre-ville !
Il y a tout dans la chambre mais un peu petit
Self
8/10
Excellent
14 Mar 2026
Paul
Chambre calme et propre.personnel aimable.
Partner
8/10
Excellent
14 Feb 2026
Loris
Il personale molto professionale e cordiale. Molto apprezzata l’introduzione iniziale.
Business
8/10
Excellent
04 Feb 2026
KLAUS
Mukava perushotelli, jossa kaikki toimii.

Location & surroundings

Hotel Innes by HappyCulture
13 bis, rue Matabiau, Toulouse, France

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Hotel Innes by HappyCulture

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