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Hotel Mermoz

Toulouse · France

Rue Matabiau, 50View location

8.8/10Excellent374 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.4/108.4
Location8.8/108.8
Neighborhood8.0/108.0
Quality8.0/108.0
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mermoz

Centrally located in the heart of Toulouse, this Art Déco style hotel is within walking distance to the city centre, Place du Capitole, Saint-Sernin Cathedral and the Place Wilson. Various metro stations are within a 5-minute walk. The Toulouse-Matabiau SNCF station is only 500 m away.

The airports of Toulouse Montaudran and Toulouse Blagnac are at a distance of approximately 5 km and 12 km, respectively.

Read more about this hotelShow less

With a stay at Hôtel Mermoz, you'll be centrally located in Toulouse, within a 15-minute drive of Airbus and Rue d'Alsace-Lorraine. This hotel is 0.4 mi (0.6 km) from Centre Culturel Bellegarde and 0.4 mi (0.6 km) from Garonne.

Make yourself at home in one of the 51 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

Parking height restrictions apply Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must be of specific type(s): PCR Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours Minimum age for negative COVID-19 test result requirement: 12 Minimum age for proof of COVID-19 vaccination requirement: 12 COVID-19 vaccine must have been received a minimum number of days before check-in: 7 Property does not offer onsite COVID-19 testing Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from April to October.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
    • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 16.50 per person
    • Covered self parking fee: EUR 15 per day (in/out privileges)
    • Pet fee: EUR 13 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 16 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Canal du Midi 0.4 km / 0.2 mi
Rue d'Alsace-Lorraine 0.4 km / 0.3 mi
Garonne 0.7 km / 0.4 mi
Centre Culturel Bellegarde 0.7 km / 0.4 mi
Victor Hugo Market 0.7 km / 0.5 mi
Carmelite Chapel 0.9 km / 0.5 mi
Place Wilson 0.9 km / 0.5 mi
Basilica of Saint-Sernin 0.9 km / 0.5 mi
Place du Capitole 0.9 km / 0.6 mi
Saint Raymond Museum 0.9 km / 0.6 mi
Church of Notre Dame du Taur 1 km / 0.6 mi
Capitole de Toulouse 1 km / 0.6 mi
Théâtre du Capitole 1 km / 0.6 mi
Théâtre de la Cité 1.1 km / 0.7 mi
Cafe-Theatre Les 3T 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1992
  • Year of most recent renovation: 2011
  • Total number of rooms: 51
  • Number of floors (main building): 4
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Wheelchair-accessible
Show 45 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool
  • Café
  • Bar
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • Sun loungers
  • Solarium
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Mermoz

8.8
Excellent
374 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
8.0 /10
Quality
8.0 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
09 Mar 2020
Kevin

Kevin & Lynne

This is a lovely hotel a few minutes walk from the Airport bus stop at Jeanne d'Arc so easy and hassle free travel to the airport in 30 minutes.

A great location means all the main sites and attractions are within walking distance but if you're not inclined the Metro is nearby, cheap and easy to navigate.

We did not eat at the hotel but the rooms were clean with new towels every morning and the staff were friendly and attentive.

Perfect for a long weekend.
Partner
10/10
Exceptional
18 Feb 2020
Jenny
Staff extremely friendly and helpful. Hotel had a very homely feel.
Leisure Partner
8/10
Excellent
05 Jan 2020
Verified traveler
Good location for the bus for the airport and central Toulouse
Leisure Partner
10/10
Exceptional
19 Dec 2019
shelene

Nice hotel near city centre

Nice hotel very friendly staff at reception. Rooms are comfy just fine for a couple of nights stay. We were but a short walk from the centre of town. Also handy was a supermarket right next door. Having a car park was handy as we couldn’t use train system because of strikes. I Would recommend this quaint hotel and yes would stay again.
Partner
8/10
Excellent
10 Dec 2019
Verified traveler

charged for water that was told was free

great stay, lovely room, pool was tiny.
was told the minibar was free and unlimited, asked for more waters and then was charged for it at the end?
so that is a big lie
Partner
6/10
Pleasant
02 Dec 2019
Michael

Not Bad but First Impression Wasn't Great

There was nothing particularly wrong with the room, although it was a bit smaller than i anticipated. The decor was a bit drab and the \"view\" was dreary but the essentials were ok. I will admit to being a little surprised that it was a 4 star; it seemed more a 3. However, what was not particularly great was the entrance: a dark tunnel ending in a creaking gate that required one to buzz for entrance - but hard to find the button in the dark. That was followed by three sets of stairs to haul your luggage up. In short, you initially feel like you have walked into a horror movie. Now, as I said, in the end it was reasonably ok and the staff - Miles in particular - were all great, but this property needs to put some work into creating a better first impression. Some renovations (apparently planned) would also help.
Self
8/10
Excellent
25 Nov 2019
BP
Good location, close to metro.
Gym was rather tired. Low ceiling with sharp corners...accident waiting to happen.
Business Self
8/10
Excellent
08 Nov 2019
Verified traveler
Convenient location, good parking available, area is near the historic section of the city. Staff is helpful, good breakfast.
Leisure Partner
8/10
Excellent
08 Oct 2019
Paul
Hard to complain when it's a Hotels.com complimentary booking but the pictures of the hotel are very well taken. Pool area not as it looks and so the bar also. Rooms are tired and air con hardly comprehendable. On the plus side Miles on reception was delightful.
10/10
Exceptional
22 Sep 2019
Verified traveler
Nice hotel near train station. Quiet. Friendly staff. The room was a little tight. The breakfast was top quality.
Leisure Partner
10/10
Exceptional
19 Sep 2019
Verified traveler
Good staff
Good service
Good security
Near to center and all needs
Family_with_children
6/10
Pleasant
16 Sep 2019
Verified traveler
The hotel was well placed. It was comfortable and clean.
The curtain in our room was torn.
There was not always a non slip bath met left.
As there are no eating facilities, apart from breakfast, I would suggest access to a microwave.
Leisure Friends
10/10
Exceptional
24 Aug 2019
paul

Don't be put off by the entrance

Nice hotel. Very reasonable price, conveniently situated.
Friends_and_family Friends
10/10
Exceptional
23 Aug 2019
Verified traveler
Quiet location but still near centre close to railway station friendly staff
Leisure Partner
8/10
Excellent
19 Aug 2019
Verified traveler
Staff were friendly and helpful, rooms nice and tidy. Thankyou
Leisure
8/10
Excellent
16 Aug 2019
Verified traveler
bajo mantenimiento y nula promoción de las zonas de amenización. hotel más pensado solo para dormir dadas sus dimensiones
Leisure Family
10/10
Exceptional
04 Aug 2019
Pete
Lovely cool oasis in a hot summer city. Kooky pool. Good location and unobtrusive staff.
Partner
8/10
Excellent
01 Aug 2019
John
The property was located within walking distance of everythijng that I wanted to see in Toulouse. It was clean and safe and the staff was very attentive and accommodating. The standard rooms are quite small though and I would want a larger room if I was staying for any longer than 1 night
Leisure Friends
4/10
Poor
31 Jul 2019
Verified traveler
Just learned expedia thinks i received a room upgrade and late check out. Was not informed of any of that and if that was the upgraded room i lower my rating to a 1. The biggest issue is that it reeks of penny pinching. The tv is pre-usb. The ac cant be adjusted. The rooms are scuffed. My shower nozzle didnt stick in place. The stopper popped out of the tub. My room was next to the elevator. You could hear it and music from the lobby. Lobby computer mouse didnt work. They were arguing with another customer over a 50E smell fee they were charging them. Room wasnt ready at stated deadline. One hour past. Manager didnt seem to be on site. Its just a place that makes you feel unimportant. The neighborhood is also bad. Stay closer to the river.
10/10
Exceptional
19 Jul 2019
Verified traveler
great hotel, free limited minibar and lovely breakfast - great value too
Leisure Self
8/10
Excellent
29 Jun 2019
Verified traveler
Good location. No frills but the basics are ok. Room 110 a bit too cosy with the tables in the courtyard.
Friends_and_family Partner
10/10
Exceptional
22 Jun 2019
Anthony

Excellent choice for a City Break

Brilliant location, close to bus/train stations and a short walk into the City centre. Staff were excellent - really helpful. Comfy bed, good WiFi, free room-safe, air con, fridge and decent storage. We didn’t have breakfast, which was a bit pricey at €16 for continental so unable to comment on that. Coffee machine and kettle provided, but not generous with supplies of tea/coffee so you may want to take your own. The road on which the hotel is situated isn’t the prettiest but it is safe and only 6 mins walk to Jeanne d’Arc junction, a gateway point to the City. Hotel has a compact but usable swimming pool in the ‘well’ in the centre of the building so take your bathers!
Partner
10/10
Exceptional
11 Jun 2019
Jon
A haven of tranquility in the lovely city of Toulouse. The hotel is between the train station and city center near a busy district, but all is quiet and scented with jasmine growing in abundance up the courtyard wall once you enter. Fine rooms, OK breakfast spread, and reception was kind enough to let us check in early since the room was available.
10/10
Exceptional
06 Jun 2019
Fausto

Confortable stay in Toulouse

The hotel is located just 7 min walking from the station and about 5 min walking distance from the shopping area. Since the hotel is reseeded from the street it is very quiet and you don't here any traffic (unlike many other hotels in the area). My only issue is the fact that the room was non-smoking but the first thing you smell when you enter the room is the smell of smoke. The bed was extremely confortable and it was hard to get up in the morning. The breakfast was acceptable but not really worth the money, especially since there was no coffee machine. The WiFi signal in the rooms was poor.
8/10
Excellent
26 May 2019
Verified traveler
Lovely staff, a warm welcome, pretty terrace and small heated pool, a relaxed atmosphere with touches of art deco. Thoughtful little extras such as a bathrobe and slippers in room, nuts or olives served with drinks, a chocolate with coffee.
Leisure Self
10/10
Exceptional
15 May 2019
Verified traveler
Great location, friendly staff, a pool, a great room and the bonus of complimentary drinks/snacks in the mini bar. Would definitely stay here again.
Leisure Partner
2/10
Poor
24 Apr 2019
Verified traveler
smimming pool not available as advertised. Rooms dirty, lack of towels, property very hot. Staff on front desk (Miles) excellent, did a great job trying to resolve lack of facilities
Leisure Family
8/10
Excellent
19 Apr 2019
Annette
The property was fine. We checked before booking that parking was available. However when we checked in they said there were no parking spots available. As expedia does not allow you to book parking with your room, there is no way to avoid this situation.

The staff were able to make arrangements for us to park at another hotel. But we had to walk there every time we used the car.
Leisure Partner
10/10
Exceptional
09 Apr 2019
Judith

Really great little hotel. I recommend

I loved this hotel, it was great value for money, close to the centre, and bus station.
Partner
10/10
Exceptional
12 Mar 2019
Verified traveler
We loved the location. Very clean and tidy. The bed is very comfortable. We're enjoy the complimentary drinks on arrival. Could do with an English speaking news channel though.
Leisure Partner
6/10
Pleasant
26 Feb 2019
Verified traveler

Feedback

Small places in the garage, there was big noise during the days.
10/10
Exceptional
16 Jan 2019
Guillermo

Great find!

Front desk was EXTREMELY helpful and friendly. Especially only having basic French.
Friends
10/10
Exceptional
11 Jan 2019
Sarah
Lovely hotel in great location. The rooms are spacious, comfortable and very quiet. The lobby and bar area is beautifully decorated. Little touches like soft drinks provided in the fridge on our arrival just added to our experience. We loved our stay.
10/10
Exceptional
10 Dec 2018
Peter

Excellent stay

Fantastic staff in quiet convenient location close to city centre.
Partner
10/10
Exceptional
23 Nov 2018
Angelina
The hotel was very nice, great location and very quiet. Room had everything you need.
10/10
Exceptional
20 Nov 2018
Catherine
Location was within walking distance to the main train station in Toulouse. The centre of Toulouse was also within walking distance, there is also an excellent Metro system. The hotel was very quiet and secure. The reception staff were excellent, made us feel very welcome. Rooms were clean and very comfortable. Breakfast provided choices of cereals, fruit, yogurt, pastries, etc.
6/10
Pleasant
19 Nov 2018
Verified traveler
Small room, dated and shabby, pool closed, bathroom cramped, shower curtain just too short
10/10
Exceptional
18 Nov 2018
Verified traveler
Adrian was extremely helpful. He provided top service and knew all the sites and attractions that a tourist would be interested in, even the ones that were not on the map. It was also very helpful that he spoke many languages including English. He played many roles at the hotel - from check in personnel to the barkeep to the tour guide. And he did it all with a pleasant demeanor and smile.
10/10
Exceptional
12 Nov 2018
Verified traveler
Great hotel.... comfortable beds, close enough to the action without the noise of it, parking right under the hotel was awesome. Staff was polite & friendly.
8/10
Excellent
30 Oct 2018
Sean
Nice hotel close to city centre and lots of bars and restaurants.
10/10
Exceptional
10 Oct 2018
ROBERT

Please stay here

Lovely quiet hotel, perfect for the city centre and the railway station, wonderful staff, and great value for money
Partner
10/10
Exceptional
03 Oct 2018
Donny

Location is ideal

What a great hotel. The little touches are nice. Free refreshments in the mini bar upon arrival, not replenished. The Nespresso machine, supplied with 2 pods everyday. A couple more each day would be better. The rooms are generous but the bathroom and toilet a little small. The bed was comfortable, had 4 goodnights sleep. There's a pool and fitness centre but I didn't use these facilities, the reviews I read said the pool was on small size but I couldn't comment. There's an option of breakfast, but at 14€ I think that's too pricey, much rather eat out. The cafe Le Parisian is at the bottom of the street, more choice and cheaper. Would I use this hotel again, hell yes. This is my second stay in about 3 months and its still a great little hotel
10/10
Exceptional
30 Sep 2018
Jo
Great hotel, close to the train station and the old town of Toulouse. Very helpful and friendly staff. Comfortable room.
10/10
Exceptional
29 Sep 2018
Catherine

Comfortable hotel in a convenient location

The staff were welcoming and helpful. The hotel is quiet, albeit in a city centre location and convenient for transport links. The standard of decor in the public areas was good, but the bathroom in our room was about due for some work e.g. the sealant was starting to discolour. There was a good variety available at breakfast, but I felt it was quite expensive so we had breakfast at a local cafe on two mornings during our stay. There were plenty of decent restaurants in the city centre just a short walk away. The pool was not large, but was very pleasant - I suspect we were there during some of the last really hot days of summer, and the pool may not be open now. Our room was comfortable. Don't expect good views, as the hotel is in the midst of a well-established urban area. The main shopping areas and city centre were within easy walking distance, as were links to the excellent public transport system in Toulouse (e.g. the shuttle to the airport picks up at the bottom of the road).
10/10
Exceptional
19 Sep 2018
Verified traveler
Helpful and knowledgeable staff. Very fast responses to calls.
10/10
Exceptional
15 Sep 2018
andrew

city break

stayed here for trip to carcasonne as near station
lovely city.great restaurants and bars.
great for walking as flat
fantastic architecture
friendly people
10/10
Exceptional
09 Sep 2018
Verified traveler

A nice hidden from the view hotel

This hotel is well located in the walking distance from both train station and points of interest in the city centre. The hotel is not on the main street, but is hidden behind the buildings facing the street, thus very quite. It was a pleasant surprise. Additional bonus on hot summer days was a small pool. The room and bed are comfortable. The staff at reception was very nice. The only difficulty was to find the elevator in the garage.
10/10
Exceptional
03 Sep 2018
Verified traveler

Great location and accommodation!

Excellent place and staff. Loved closeness to everything!
10/10
Exceptional
19 Aug 2018
Mark

Nice hotel - a 5 minute walk from the City Centre

The hotel was a great base to explore the City. The pool (although small) was a great resource within the hotel. Staff were on the whole very friendly and helpful (the duty manager was a little less so). We thoroughly enjoyed our stay.
6/10
Pleasant
13 Aug 2018
Edward

Bad Car Park

The hotel room was nice, the service was good, and the breakfast was excellent.

The car park was very bad, there wasn't enough room to enter and exit and park easily. The entrance to the car park in on a curve and, at the minimum, has only 7'-5\" of clearance width. The lighting at night was also inadequate given the tight turn radius and narrow entrance. My overall rating for the hotel without the car park is 4, but the car park is a 1.
Family
10/10
Exceptional
28 Jul 2018
janis
Excellent service, very nice but small room, very small pool area with a difficult door, a bit of a walk to anything. We enjoy it.
Family
8/10
Excellent
28 Jun 2018
Y.S.
Good location very convenient to explore the city but still away from the noise and the hustle of the historical city center.
8/10
Excellent
16 Jun 2018
Donny
What a great hotel. The little touches are nice. Free refreshments in the mini bar upon arrival, not replenished. The Nespresso machine, supplied with 2 pods everyday. A couple more each day would be better. The rooms are generous but the bathroom and toilet a little small. The bed was comfortable, had 4 goodnights sleep. There's a pool and fitness centre but I didn't use these facilities, the reviews I read said the pool was on small size but I couldn't comment. There's an option of breakfast, but at 14€ I think that's too pricey, much rather eat out. The cafe Le Parisian is at the bottom of the street, more choice and cheaper. Would I use this hotel again, hell yes.
10/10
Exceptional
26 May 2018
Verified traveler
Great location. The most comfortable bed ever. Decent price.
10/10
Exceptional
03 May 2018
John

One night

Nice hotel used as a one night stay on way south. Staff helpful breakfast good value
Partner
10/10
Exceptional
23 Apr 2018
Alasdair

Mermoz Hotel stay

Nice hotel in the centre of Toulouse. Staff very friendly and helpful. Would definitely stay here again when back in Toulouse.
Partner
10/10
Exceptional
20 Feb 2018
Verified traveler

Pleasant stay

Nice hotel; modern decor; comfy bed; pleased to have bath & shower; good amenities. The outside could do with some work - the stone steps were constantly wet which felt unsafe amd disappointing entry to what is a really nice hotel inside. Having to pay for coffee pods in the room after the first morning seems penny-pinching for a 4-star. Close to main squares but on a side road means its walking distance but lovely and quiet
Partner
10/10
Exceptional
17 Feb 2018
Sue

Nic hotel close to train and restaurants

We stopped in Toulouse for a couple days on our way to Carcassonne. The hotel was perfect for doing a walking tour of the city. We found great restaurants close to the hotel.
10/10
Exceptional
11 Jan 2018
Verified traveler

Great Hotel.

This hotel really goes above and beyond for its customers. The room was impeccably big and spacious with everything needed supplied. The mini bar is included in the reservation so consuming it all is free, unlike many other hotels. The gym area is nice and water is provided for fitness lovers. All in all it was a great experience staying at this hotel and it’s in the city of Toulouse with minutes walk and you’ll discover the whole city.
10/10
Exceptional
04 Dec 2017
Kornilia

Great hotel in the centre of Toulouse

Wonderful short stay, we’ll definitely come back!
Partner
8/10
Excellent
14 Nov 2017
charlie

Nice boutique hotel

Close to all amenities. Friendly staff and very comfortable beds.
8/10
Excellent
22 Oct 2017
Bathboy

Interesting hotel close to the Station

The hotel lies in a rather scruffy street between Place Jean D'Arc and Gare Matabiau, with an unassuming entrance. However once you get inside it is fine. The staff were excellent and the rooms large and welcoming. Very quiet for a town centre hotel. Breakfast is expensive at 16 Euros but of excellent quality. Swimming pool rather small and a bit of a disappointment
8/10
Excellent
10 Oct 2017
Verified traveler

Location is not the best

About 10 Minutes walk but not in very nice Nighbour, but many things around,

The room size is bigger than usuall hotels in Toulouse.
10/10
Exceptional
23 Sep 2017
Verified traveler

excellent hotel

the staff could not have been more helpful and friendly. The room was a good size with a very comfortable bed. The hotel position was perfect to walk to the main city locations and a,so the he train and bus routes. Plenty of nearby cafes and shops. Can recommend highly.

Partner
8/10
Excellent
18 Sep 2017
Verified traveler

Nice hotel

This being our second stay in 2 weeks, unfortunately, have noticed cleanliness in the toilet room is lacking finding hairs in numerous locations. The air conditioning was switched to ventilation though, after some 3 calls, the lady in reception sorted it out for us.
Partner
10/10
Exceptional
18 Sep 2017
Gregory

Great stay!

Excellent Hotel! Very comfortable bed, great breakfast, friendly staff and good location! Strongly recommend this property!
Partner
10/10
Exceptional
16 Sep 2017
Verified traveler
Great location and lovely hotel; wonderful service, extremely comfy bedding and lovely toiletries. Excellent value for money. Will definitely go back.
10/10
Exceptional
14 Sep 2017
Verified traveler

Recommended

Perfectly located close to everything. Comfortable bed, free drinks on first night in fridge and coffee everyday
Partner
10/10
Exceptional
10 Sep 2017
diane

Very nice hotel close ti canal bike paths

Very clean place close ti bike paths, train station, downtown. Excellent breakfast, safe environnent. Friendly staff. Clean room comfy bed, bath robe; everything I like
8/10
Excellent
04 Sep 2017
David
Very convenient to city center, very helpful staff. Room and bed comfortable, breakfast very good
10/10
Exceptional
04 Sep 2017
Trevor

Good all round accommodation

Booked 2 x double rooms, both were a reasonable size, comfortable beds, rooms are clean and presentable, bathrooms are getting a little bit tired. Staff were excellent, very knowledgeable and helpful. Lots of very good eating houses very close by, we also went to the Joan of Arc area and had breakfast for 5 euros and not the very steep 16 euros wanted by the hotel. Good location about 10 mins walk to the main square.
Family
10/10
Exceptional
09 Aug 2017
Colin

Good Find

Great hotel, quiet, comfortable, attentive helpful staff. Good value for money, excellent breakfast. A hidden gem, set back away from the busy city roads. Just a 5 minute walk to the centre and the railway station. Wish we'd booked more than 1 night
Partner
8/10
Excellent
31 Jul 2017
rebecca

Nice hotel close to the Capitol

Lovely hotel and in a great location for the capitol! Staff were very helpful. The room was great bed was so comfy and the pool was a bonus - great to relax in after the long walks around Toulouse!
Would definitely stay here again and would totally recommend it to anyone
8/10
Excellent
26 Jul 2017
Paul

Great little hotel for a long weekend in Toulouse.

Great little hotel for a long weekend in Toulouse. Five minute walk into the centre of town and also the train station. Good bus links available from the small bus station at the end of the street.
Family
8/10
Excellent
24 Jul 2017
Verified traveler

Nice French hotel not too far out of the centre!

From the outside it could be mistaken for an apartment block, the receptionist was friendly on arrival, when asking for places to visit & departure. It's about a 10 minute stroll into the main square however if going for rugby like we did it's only 5 minutes to the main Irish bars. The room was spacious with a very comfy bed, the bath itself should signs of wear but overall a fab little place. A nice swimming pool heated, certainly worth the money paid for the hotel and would stay again!
6/10
Pleasant
21 May 2017
Verified traveler
Not as good as the web site. Gym was in poor shape, room was okay, but needed some maintenance.
8/10
Excellent
06 May 2017
sue

good location near town centre - 10 min walk

lots of places to eat nearby, from cheap and cheerful to really nice restaurants. Other cities and towns accessible by train, I particularly recommend a visit to Carcassonne medieval city, fabulous and only just over an hour by train. Also we went to Bordeaux which was just over 2 hours on train.
10/10
Exceptional
12 Apr 2017
di
Very friendly and helpful. Nothing too much trouble. Quiet location and convenient.
8/10
Excellent
08 Apr 2017
Verified traveler

Centrally located hotel.

Excellent location with extremely helpful staff. The main Capitole Square only a 10 min walk away for a variety of restaurants and take away food outlets.
Family
10/10
Exceptional
05 Apr 2017
DB

Central location. Friendly staff. Warm & comfy.

Great overall experience. Our room did have a dusty odour, not sure if it was dust in the corner of the room or something else, but I'd highly recommend this hotel otherwise. We dealt with 2-3 members of staff and they went the extra mile for us.
8/10
Excellent
02 Apr 2017
Edwin

We enjoyed staying at this hotel.

Nice hotel within easy walking distance to everything. A great side trip is Albi, an hour from Toulouse. Hotel staff very friendly with good recommendations for sightseeing and restaurants
Partner
8/10
Excellent
26 Feb 2017
Verified traveler

Nice hotel well situated in Toulouse

Nice hotel nicely situated for sightseeing,walking. Close to Capitol, museums etc. Room cleaned everyday bed extremely comfy crisp fresh bed linen. Very quiet set back in courtyard. Staff very polite and extremely helpful and knowledgeable of the area.
10/10
Exceptional
15 Nov 2016
Catherine

Excellent Stay

The room was extremely clean and spacious. The staff were friendly and available at all times.
10/10
Exceptional
08 May 2016
Paul

Unexpected comforts behind traditional facade

Entry is by a courtyard staircase to first floor reception. Difficult with luggage but staff came to rescue. all modern comforts in chic decor.





10/10
Exceptional
24 Apr 2016
Verified traveler
Stayed in this hotel for 2 nights. Fair pricing for a clean and comfortable room. The stuff were friendly and fluent in English. The hotel is located a few minutes walk from the city center which was very convenient. I was totally satisfied with the room and would choose it again if I have a chance to visit Toulouse again.
8/10
Excellent
07 Dec 2015
ELIZABETH

Excellent value the heart of Toulouse

Fantastic little hotel in the heart of downtown Toulouse. Very easy walk to the train station, shops, museums, and restaurants. The hotel was very quie t, our room was at the back of the hotel. The staff were very polite and welcoming and extremely helpful with directions and restaurant recommendations. Excellent value hotel.
Partner
10/10
Exceptional
30 Oct 2015
NeilP

Nice central hotel.....

Situated just off the main drag, easy to get to all places, good place to stay......
8/10
Excellent
18 Oct 2015
the honeymooner

Great hotel, very comfortable and Art Deco

bed was comfy, room was quiet. Bathroom delightful size. Someone had had a cigarette in our non-smoking room, but smell did dissipate after a while. We found housekeeping to be a bit disorganized. On the first day, they left their filth rag in our bathroom, and hadn't finished emptying the bin nor refilling toiletries. Next day they didn't take the room trays and rubbish in the main room, or replace the empty tissues (and my exfoliator went missing) and the next day were banging on the door at 8:45 asking if they could come in. Really strange. Apart from that, great hotel.
6/10
Pleasant
09 Oct 2015
Deni

Not a 4 star hotel, needs to improve on cleanlines

We were disappointed with the cleanliness and service at the hotel. This hotel isn't a 4 start hotel.

Whilst being within a 10 minute walk from the main square and conveniently located close to the train station we felt let down by the room cleanliness and the staff service.

We arrived and we're told we had to come back in the evening as the room wasn't ready, we were okay with this as they let us use the swimming pool changing room to freshen up.

When we got back later in the evening we noticed that the room hadn't been properly clean, the fridge didn't work and smelled.

We reported this to the reception manager and she assured that the room would be perfectly clean and they would sort out the problem with the fridge. We got back at around 6pm to find our room as we left it, no one had cleaned it and the fridge was still there. The lady in charge apologise but said that she was new and couldn't do more. We asked to be moved to another for but the hotel was full. We waited in the bar for our room to get cleaned and remove the fridge.

If you have stayed at a 4 star hotel you're likely to be expect more than what you are getting for your money
Partner
10/10
Exceptional
28 Sep 2015
ziguiren

Nice hotel in Toulouse

The hotel room is clean, well organized, and comparably large in size. Everything inside is handy/comfortable. The breakfast is fantastic. Location of the hotel is also very good, 5-10 mins walks to the capitole, train/metro/bus stations... and the surrounding area is quite comparing with a few other hotels that my colleagues lived in.
8/10
Excellent
31 Aug 2015
Benjamin

Clean, modern and comfortable

Not likely to win any design awards but clean, modern and comfortable. The vibe is more business trip than romantic honeymoon or trendy boutique hotel. Pool is pretty tiny but refreshing way to cool off in the heat.

5 mins walk from station so handy if you're getting the train and still only 10 mins walk from the pedestrianised city centre.

Overall decent value for money.
10/10
Exceptional
28 Aug 2015
Ruby

A hotel with character and charm, very central!

Close to main square, bus station n bakery! €27 from air'p in taxi or €8 by bus. Great sm pool for a dip! Contact direct if roll-away bed needed as not always available, Hotel bar open till 1am, clear n helpful English speaking staff. No hidden charges! Will go again!
6/10
Pleasant
31 Jul 2015
Peter

Good not great

Good hotel, the room was clean and confy, but had shabby carpet, tub, toilet. Walking distance to the city center and the main railway station. Not the best neighborhood, but no safety concerns.
8/10
Excellent
26 Jul 2015
Emma

Walk to Toulouse

Great for sightseeing, and accessing Toulouse. Easy walk to train.
Partner
10/10
Exceptional
21 Jul 2015
Jonathan

Fantastic service and accommodations

My wife and I were looking for a place to stay for a night before my flight back to the States and found this gem. Fantastically courteous and helpful staff. I wish I could remember the name of the man at the desk who checked us in...younger, dark hair...anyway, he was very kind and hospitable and set the tone for a relaxing, classy evening. Great location for the trains station and walking to restaurants and shops! Room was clean, comfortable, and lovely. Would stay here again in a heartbeat and recommend it to anyone.
Partner
8/10
Excellent
11 Jun 2015
Jan

Great hotel - hidden gem in City centre

Great hotel in an unprepossessing area near the bus station. Excellent facilities including garden and small outdoor pool unusual in a city centre hotel. Fab rooms with fridge, coffee machine, free wifi and dressing gown and slippers. Staff very helpful. All main sights in walking distance but also very close to metros stations.
Partner
10/10
Exceptional
03 Jun 2015
Fred

Great rooms

Wonderful boutique hotel located between the train station and downtown amenities. Modern decor , clean and in great condition. Our room was large by European standards and had all the amenities one would expect. Interestingly, the breakfast in the hotel was the best meal we had in Toulouse. Excellent and I would certainly recommend.
Partner
10/10
Exceptional
27 Apr 2015
Bob

Outstanding value for the money.

Our stay could not have been better than it was. Everything was as advertised. We re-booked for three nights on our way to Paris.
8/10
Excellent
28 Mar 2015
Changsoo

good for its cost

It was clean and comfortable.
8/10
Excellent
16 Mar 2015
Verified traveler
Overall, i was quite satisfied with the comfort and quality of the service and hotel. The fitness center was unavailable so can't comment on that. My only gripe was that the air-conditioning system only allowed temperature selection which meant the room got quite stuffy without the fan running (opening the window solved that).

Location & surroundings

Hotel Mermoz
Rue Matabiau, 50, Toulouse, France

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Hotel Mermoz

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