Name: Saint Sernin
Address: Rue Saint Bernard, 2, Toulouse, 31000, FR

10/10

Exceptional

26 Jun 2026

Nicole

Well located, clean and charming old-school establishment with comfy beds, good shower and great AC considering we were there during record high temperatures! Rooms are well decorated and simple in line with the Basilique St-Sernin across the street. Quaint neighboorhood in walking distance to yhe Capitole.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Clair

Staff was super helpful and very friendly! Rooms are a bit small but perfect for solo traveling. Great location and excellent breakfast. Highly recommend!

Self

10/10

Exceptional

23 Oct 2025

Karen

This hotel is in a perfect location for Hugo Market and the City Center.. The parking is only by request! Make sure you specify in your reservation. The Metro and bus are very nearby. I don’t recommend having a car, Indigo garage parking is €22 a day. Very quiet neighborhood and you can hear the church bells.

Leisure Family

6/10

Pleasant

16 Jun 2025

Judith

Excellent location, but rooms very small and bathroom full of ants.

Leisure Partner

10/10

Exceptional

12 Aug 2024

Ross

Great host, nicely finished room.

8/10

Excellent

21 Jun 2024

Josie

Nice

Very nice hotel close to everything. Just has huge stairs from street to checking… then elevator.

Self

10/10

Exceptional

30 Nov 2023

Matthew

Lovely hotel with great views of the basilique

10/10

Exceptional

11 Oct 2023

Jennifer

Hotel St. Sernin is a gem. It is located next to St. Sernin church.Beautiful view from our windows. The room is small but worked for us.The staff was wonderful, helpful, friendly, great communications. Parking is available for a fee and you have to make a reservation. Breakfast was good. We love Toulouse.

Leisure Partner

10/10

Exceptional

05 Aug 2022

Richard

Great hotel in the center of the City! Perfect! Staff was very helpful!

Business_and_leisure Family

6/10

Pleasant

23 Jun 2022

D.Channsin

Kind and helpful staffing.

Business_and_leisure Self

6/10

Pleasant

28 Sep 2019

Kerry

Room size

Beware do not book a standard room. You stepped side ways around bed , rearranged furniture to get bags in - shower had orange scum and mould . Did not look like photo

Partner

10/10

Exceptional

28 Aug 2019

Verified traveler

Central location in town.
Friendly staff that gave clear direction upon request.

Leisure Self

10/10

Exceptional

12 Feb 2019

Verified traveler

Charming hotel in a great location
Our room with balcony overlooked St Sernin Basilica a world heritage sight in Toulouse

Leisure Partner

10/10

Exceptional

25 Nov 2018

Jordi

Quaint, very pleasant staff, amazing location close walk to Capital square but in quieter, more beautiful street in front of Saint-Sernin basilica. Loved it.

10/10

Exceptional

25 Sep 2018

Kathryn

wonderful spot in Paris

wonderful small hotel on my favorite section of Ile St. Louis. The staff are amazing a very helpful...they even gave us a nice glass of champagne one evening. Delightful way to spend a few days in Paris before heading to our next destination.

Friends

8/10

Excellent

16 Aug 2018

Verified traveler

incredible location

The hotel is right in the back of St Sernin's basilica, from our room we saw the bell tower. It was clean and the staff was friendly and helpful - we had a problem with the wifi and they helped (it is not the strongest wifi, but it worked in the end). We didn't take the breakfast. The area is central and convenient, one block from the boulevards, and near Place du Capitole. One thing is that the tub and sink were in the room, and there was no shower curtain, so taking a shower without dropping lots of water on the floor was a bit tricky.

Partner

8/10

Excellent

24 Jun 2018

Meg

Excellent location, cramped rooms

The hotel is in an excellent location for exploring the heart of Toulouse on foot. We had our morning coffee and croissant every day at the friendly café right next door. Our rooms were cramped but the bathrooms were fine. The desk staff were efficient and friendly.

6/10

Pleasant

22 Jan 2018

Verified traveler

Small hotel, long stair, good location

A long stair before reaching the reception on premiere etage. After that, a small elevator 1-4 etage. The reception was closed at our arrival 5 pm on a saturday, so han to wait 1.5 hour. Very small double room, so we paid extra for a larger one. I recommend to book the most expensive one if you are two persons. Breakfast ok, nice staff. The room was Cold (January), so we got extra blankets. The best with the hotel is its location.

Family

2/10

Poor

12 Oct 2017

Jun Suk

One of my worst hotel experience of all time

Completely misled my good online reviews; Much below par; Not recommending this hotel to anyone and I will never come back myself for my future trips.

- Garbage bin was not empty when first checking into the room

- Very problematic cleanliness of the washroom (poo stain on toilet, lots of old/visible water stains on wall, 'no shower curtain' leave the floor wet/messy after shower, noisy vent runs 10+ more minutes after turning off the light)

- No cardkey....old metal key system caused lots of inconvenience; key is attached to very heavy, un-portable (1kg-ish) keychain, which automatically led to key drop-off when going-out and re-claim when coming back at the front desk. >>>However, receptionist went for break without early notice and did NOT come back on the scheduled time so my friend had to wait for 30 mins at the front desk with several other guests not knowing when the receptionish would come back.

- The 'real bad' comes when requested taxi reservation. Reservation was made 30 mins earlier than my requested time by the hotel's mistake and I had to pay for the driver's 30 mins of wait time. I (gently) asked for some clarification, but the hotel's initial response was very irresponsible as they tried to put it as MY mistake. Expressing my frustration to their rude reaction, they quickly changed to 'apologizing attitude', but still has NOT provided clear answer about my compensation inquiry (not request)...

Family

10/10

Exceptional

26 Sep 2017

Nick

Great little find

Great location, clean, friendly staff. Wi-fi was good. Perfect place for a one night stay. I would definitely stay here again.

Partner

6/10

Pleasant

26 Sep 2017

Richard

Good location

Good location for us with family close by.
Nice quiet room but extremely small bathroom with an annoying fan that ran constantly

8/10

Excellent

29 Jul 2017

john

Great location.
We stayed Thursday night and you can get the noise of late night early morning party people on street.

Family

8/10

Excellent

21 Mar 2017

John

Good location, charming staff

The hotel is nice but not a boutique hotel as I define it. Fittings failed and some decoration is needed. All is made up for by friendly staff and prompt attention to problems. Breakfast is good.
the staff are very helpful.

8/10

Excellent

21 Dec 2016

Pascale

Comfortable and well located hotel

Comfortable room, very nice people, very nice location.
Breakfast a little expensive and the cleaning of the room could be improved.

8/10

Excellent

28 Jan 2016

Grainne

Beautiful view at the Basilica

Very good although there was an open bathroom and no shower apart from a hand help one

6/10

Pleasant

07 Jan 2016

Monica

Very good

one night business stay. The room was very tastefully decorated adn the size was ok. Unfortunately, it was so cold despite the electric heating being on, that I could hardly enjoy the wideness of the bed! Very attentive and helping staff members and great location.

8/10

Excellent

20 Sep 2015

Verified traveler

Nice hotel, would recommend

Loved staying here. Hotel staff were very helpful and friendly. My only warning would be for people who find it difficult to navigate stairs. There is no lift between the ground and first floor which was a little annoying as we had a heavy suitcase.

Partner

8/10

Excellent

04 Jul 2014

Verified traveler

Fair 3* in Amazing Location

Compact rooms - but you get a fair space for what you pay for. Breakfast is a little steep at E13 per person however, especially compared to local prices. Very welcoming staff and an AMAZING location for anything in central Toulouse.

Family

4/10

Poor

04 Jun 2014

Myrna

Very dissappointed for a 3* Hotel

To start with when we arrived at the hotel we had to go up 22 steps to get to the reception, we were not told that the hotel was on a 2nd floor (1st floor accournding to Frennch standards), my husband walks with an cane and every time we needed to go in and out of the hotel we have to walk down or go up the 22 steps. Although the hote was clean and the appliances were modern, it was extremely small, We had about six to eight inclhes to get into our beds from the walls, the bathroom was equivalent of a small closet. Location of the hotel was good and the staff was very courteous.

8/10

Excellent

06 May 2014

Verified traveler

lovely

modern and elegant

10/10

Exceptional

26 Jun 2026

Lourdes

The staff were always kind and helpful. Great location.

Self

8/10

Excellent

27 May 2026

Eva

Un hotel tres bien placé, un lit tres confortable, une tres jolie salle de bain
Tous les équipements y sont y compris une petite bouilloire pour le the
Même si la chambre est un peu petite
L hotel a un tres bon rapport qualité prix

Self

8/10

Excellent

16 Nov 2024

VINCENZO

Struttura comoda per la posizione, vicino alla basilica e praticamente in centro. Reception al primo piano. Abbiamo prenotato una matrimoniale vista basilica con balcone, ma solo all arrivo ci è stato detto che le camere cn balcone sono su disponibilità. Bisognerebbe specificarlo sul sito. Altro neo il bagno, il solo water in un loculo piccolissimo e lavandino e vasca all esterno dietro al letto. Una cosa assurda. Per fortuna l addetto alla reception è stato gentilissimo e ci ha cambiato stanza con un bagno con doccia interna. Ma senza balcone e senza vista basilica. Ma la privacy del bagno non ha prezzo.
Nel complesso hotel buono. Non nuovissimo, camera nella norma , bagno piccolo, cosi come l ascensore.
Tolosa molto carina.

Leisure Partner

10/10

Exceptional

30 Sep 2023

Yukitake

素晴らしい街並みの中にあり、入口ドアは世界遺産に面しています。小さいながらも落ち着いて穏やかなホテルです。ホスピタリティ溢れるスタッフたちは英語が話せました。
またトゥールーズに行く機会があれば、ぜひ泊まりたいホテルです。

Leisure Family_with_children

10/10

Exceptional

17 Sep 2023

Leandro

C'était un très bon sejour.

Leisure Partner

8/10

Excellent

25 May 2023

BENNY

Staff très serviable qui m’a aidé à avoir des places pour le show du Carnaval au Sambadrome du soir même

Self

8/10

Excellent

28 Apr 2023

Gildas

Satisfait

Séjour agréable au calme

Business

10/10

Exceptional

15 Sep 2022

reynald

Une belle adresse

Hotel très bien situé à 2 pas du centre ville.

Business

8/10

Excellent

20 Aug 2022

David

Recomeniendo hotel

Fantastico. Hotel muy hien situado , personal muy amable.
Habitacion con vistas a la catedral.
Muy comoda.

Partner

6/10

Pleasant

25 Nov 2021

Bruno

La chambre ne correspond pas au descriptif. Très petite surface et lavabo/douche dans la chambre.

Business Self

8/10

Excellent

20 Nov 2021

Jean-Luc

Bien

bon rapport qualité / prix
réception fermée à 22h00
assez bien placé
petit déj. correct mais sans plus.

Business

8/10

Excellent

17 Mar 2021

PASCALE

Chambre fonctionnelle

Hotel bien placé.
Chambre petite mais fonctionnelle. Chauffage et VMC de la salle de bain très bruyants.
Parking de l'hotel hors de prix = 18€

Business

8/10

Excellent

27 Aug 2020

Vincent

En deconfinement

Cours séjour juste après le confinement, l'hôtel venait de réouvrir.

Personnel accueillant et arrangeant, hôtel bien placé, rien de fou mais bon rapport qualité prix

Business

10/10

Exceptional

26 Jan 2020

Verified traveler

Superbe vue sur la basilique, etablissement agréable.

Friends_and_family Partner

10/10

Exceptional

04 Jan 2020

Elodie

Nous avions réservés une chambre avec une vue magnifique sur l'église saint sernin, que vous pouvez observez allonger depuis votre lit! A 5 min a pied de la place du copilote, tres bien située pour visiter la ville !! Possibilité de reserve une place de parking dans un garage sécurisée!

Leisure Partner

4/10

Poor

03 Oct 2019

Verified traveler

SUCIO

MUY SUCIO. EL RECEPCIONISTA ENCANTADOR.

Friends_and_family Family

8/10

Excellent

09 Sep 2019

Frédérique

Excellente location - chambre convenable

Excellente localisation
Chambre simple mais bien

8/10

Excellent

04 Aug 2019

Jean-Pascal

Étape très agréable

Situation idéale, plein de charme et personnel prévenant, sympathique et aux petits soins. Très bon petit dej

Family

10/10

Exceptional

15 Jul 2019

Verified traveler

Muy bien situado en el centro de la ciudad y muy tranquilo

Leisure Partner

4/10

Poor

15 Jun 2019

Verified traveler

Chambre petite, avec fenêtre en hauteur. Plus de personnel après 23h.
Réveil à 6h par des travaux à proximité (l'hotel n'y est pas pour grand chose mais bon...)