Name: Hôtel Le Pastel
Address: 1 Rue De L Orient, Toulouse, 31000, FR

8/10

Excellent

14 Jun 2026

steven

The single room was very small but everything worked ok. Good WiFi. Great location.

Self

10/10

Exceptional

21 Jan 2026

Edward

The check-in went smoothly and was friendly. The room and bathroom were spotless. I knew that the room would be small but it is well thought out. I had no problem navigating the spiral staircase.

Self

2/10

Poor

13 Jan 2026

Naima

I never will come back ar all.
Nothing to put you stuffs in the bathroom, the shower is si tiny that I was struggling to go inside.
2 days the hot water was not working that i use the tiny sink.
One day at 5 am a staff menber came in my bathroom without knoked.When I mentioned this point at the reception He was not surprised. No much facilities.

Business

6/10

Pleasant

30 Oct 2025

vicente

Very small room.

Leisure Self

10/10

Exceptional

30 Jun 2025

Christian

Extremely small room

Leisure Self

2/10

Poor

22 Jun 2025

Gareth

Guys please avoid. We was supposed to be in room 41 and there is no lift. It was 37 degrees. 4 times said key works. Moved to room 1. The room was dirty the bathroom is as small as a train it’s a wet room toilet. Have a shower and need the toilet wet feet. The room was disgusting. The aircon is controlled by reception. If we could have booked another hotel we would have. The lights flickered and one plug socket. It’s a 2 star hotel and the only bonus was its opposite a Lidl but the area is full of homeless and beggars.

Leisure Family

2/10

Poor

04 Jun 2025

Claire

Unable to stay due to condition

We arrived for a four night stay and found our hotel room covered in mold, grime, and dirt with a window that wouldn’t close (we were on the fourth floor) and a ripped off smoke alarm.

Partner

10/10

Exceptional

30 May 2025

Steven

Excellent experience here at the hotel. Only a five minute walk from the train station and very nice atmosphere in the local area. Rooms are small but well kept and the bed was comfortable. Staff was very friendly as well

2/10

Poor

30 Apr 2025

Fernando

Oh my this place is horrible-please don’t stay here.
Room smelled cigarettes and my clothes when I checked out smelled like cigarettes. I had to open the window to vent it out since the AC was not working. booking says including AC but apparently they don’t want to turn it on. Pillows are super thin and uncomfortable and I had so many mosquito bites I hope I don’t get sick. The owner should be ashamed it’s not it as if the cost is cheap, I paid good amount of money but the hotel is so run down. The sink clogged, it took a while to drain it, annoying. And the bathroom is just so small. Staff were fine, it’s the owner who should evaluate the condition and service of his hotel. Terrible stay. Can I give zero star. Que Horror.

2/10

Poor

08 Apr 2025

Verified traveler

WORST HOTEL EVER

The worst place I have ever and will ever stay at. First impression I went in to the receptionist and tried to check in he took my ID and then signalled for me to move over so he could check the French people in behind me, completely rude. He then signalled me back over and told me my room wasn’t ready and I had to walk 8 minutes to a different apartment building. I went to this room and the second I entered was overwhelmed by the smell of cigarette smoke. I literally could not breathe for it, I tried opening the windows but the people downstairs were smoking so this just made the room smell worse. I went back to the reception and told him I could not stay in this room. He gave me another room card which was for a room in the hotel I actually booked. This room was small but functional, the lack of cleanliness was like nothing I’ve ever seen before. The floors, toilet, shower and sink were absolutely filthy. The loud creaking of the stairs and banging of doors could be heard all night long keeping me awake. The next night I was ready for bed at around 11pm and the fire alarm went off, I went downstairs to the receptionist sat with earphones in looking at me like I was crazy for asking what was going on, no customer service skills whatsoever. There is so much more that I can’t fit into this review but basically DO NOT STAY HERE, my clothing still smells from the mixture of smoke, damp and filthy smells in the room. AVOID!!

Self

2/10

Poor

14 Sep 2024

MARIA FLORENCIA

Mucho olor a cigarro en la habitación a toda hora (y yo no fumo) posiblemente por un tema de circulación de aire. A las 2 am se disparo la alarma contra incendios, seguramente por este tema. Muy incómodo y difícil dormir así. No había calefacción.

2/10

Poor

03 Sep 2024

Kiri

The rooms are VERY tiny and the whole place is a bit grubby and shabby (there were also strange little fruit flies in my bathroom, which I wasn’t thrilled about), but the location was amazing and it was actually totally fine for two nights as a single traveller for whom location was more important than a fancy room.

Leisure Self

4/10

Poor

25 Aug 2024

Verified traveler

Very budget hotel, can't recommend

Из плюсов - близко к центру и автобусу в аэропорт, к вокзалу. Рядом Лидл. После чекаута можно оставить вещи в коридоре ресепшена. Кондиционер работал, белье и полотенца нормальные. То что номер маленький и так себе написано везде, но наличие бегущего таракана это уже совсем грустно. Слышимость соседей максимальная. Само здание маленькое и номера такие же друг к другу. Ну это оч бюджетный отель, поэтому такие условия видимо. Решила попробовать, несмотря на низкие оценки, ну как бы не зря такие ревью все же.

Self

6/10

Pleasant

02 May 2024

Jana

Didn’t get clean towels the whole time. Didn’t see anyone there

Leisure Family

4/10

Poor

11 Apr 2024

Misa

The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!

8/10

Excellent

01 Apr 2024

Holger P

A decent place to sleep

Cheap price, clean, had the basics.

Friends_and_family Family

2/10

Poor

10 Dec 2023

Leonardo

Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.

4/10

Poor

10 Oct 2023

Verified traveler

For the money go elsewhere

Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.

Self

10/10

Exceptional

07 Jul 2023

tanmohitbir riar

The staff were brilliant and the room was neat and tidy. I’d recommend this place

Leisure Self

2/10

Poor

16 Jun 2023

Darren

Be careful booking here

I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.

Self

2/10

Poor

21 Sep 2022

Jean-Louis

I reserved and paid a week in advance for a room. The room I was given was smelling cigarette smoke as if someone just smoked an entire pack. I asked the front desk to change room but they told me that they didn't have any other available. I couldn't open the windows because they were sealed. The air conditioning unit was very weak so I ended up sleeping in a smoked room. It was very late at night when I arrived so I didn't try to find another place. The staff was like \"sorry but his is the way it is and nothing can be done\". The place was dirty and very small. The photos make it look much nicer than it is. I have travelled all around the world and have rarely encountered such a rip off . Anyways, it's cheap but you get a very cheap experience in return.

Leisure Self

6/10

Pleasant

03 Aug 2022

Zena

Tiny did I mention tiny

A necessary stay due to train connections. Creepy place with dude painted on the wall in my closet sized room. I think theu orderthe bathroom from the caravan maker.. it was So small! No elevator but ac was good - well room was tiny could have cooled it with an ice cube

Self

8/10

Excellent

13 Jun 2022

Gil

Nice helpful staff. Room very small but not a problem for me. My only criticism was I was on top/4th floor & there’s no lift. That’s fine for me but others might struggle. I’d stay here again & in the same room, all good.

Leisure Self

8/10

Excellent

27 Apr 2020

JL

Small rooms, but relatively clean and quiet. No elevator.

Business Self

6/10

Pleasant

11 Jan 2020

Denis

Good

The place is worth the price you pay, don’t expect so much, everything was okey, just the bathroom was quite unclean and with strange smell

Partner

2/10

Poor

15 Dec 2019

Verified traveler

Not worthy to stay

Check-in
There was nobody at the reception. So, I had to wait outside in cold. When finally the receptionist showed up,he didn't even say hi even though I said. He went to the microwave straight to warm his sandwich. I asked him to do check in and he reluctantly did so. But, he spoke zero English.

Housekeeping
They failed to leave towels. The towel I finally got had some yellow dirt.

Noise
I'm my room, I could hear all the steps on the stairs.

In the middle of the night at 3:30am, the receptionist and another man were talking and laughing so loud about 15 minutes. Then, the man walked upstairs with his heavy shoes and some luggage. He bumped the luggage every a few steps so it was so loud.

I couldn't sleep well at all and my stay there was very unpleasant.

Self

6/10

Pleasant

09 Dec 2019

Libery

We encountered an old

Partner

8/10

Excellent

03 Dec 2019

Verified traveler

Nice pillows. Good shower. Room and bathroom were clean. There were lots of stairs to the 4th floor tho! Room was small, but fine.

Leisure Family

6/10

Pleasant

14 Oct 2019

Elaine

Not good vale for money

The room smelled really awful as soon as I got into it and bet it did not have any breathe of fresh air for a long time. The room was not vacuum cleaned let alone ever washed. I still had men shave left over in the sink and every day I hoped that the cleaner will see it and will bother to clean the bathroom sink for once but no it remained there for my whole stay.

4/10

Poor

10 Oct 2019

Chanakya Kumar

Avoid

Location wise, it was very near the train station and quite convenient. But the rooms are a bit small and the bathroom really small. You can barely fit in the bathroom. Dirty sock covering the fire alarm sensor. Bed and pillows dirty and not comfortable.

Partner

10/10

Exceptional

27 Aug 2019

Julian

Will return as its good value single room

Clean small comfortable single room near station and centre. Will return as its good value

Self

8/10

Excellent

21 Aug 2019

Verified traveler

Arrived late, left very early so cannot say too much. Area close to bus and train stations. Near eateries.

Leisure Self

8/10

Excellent

24 Jul 2019

Joseph

If you are just looking for a place to sleep....

Great location but room was an oven during the heat wave. Clean and bright. Good for solo travelers on a budget. Tiny rooms.

8/10

Excellent

15 Apr 2019

Verified traveler

It was very close to all tourist attractions and the main centre. Room was clean. Staff English was not good but they were friendly

Leisure Self

6/10

Pleasant

09 Apr 2019

Verified traveler

No elevator, the day I arrived, there was a horrible smell in the bathroom.

Leisure Self

8/10

Excellent

06 Dec 2018

Rodrigo

Good for a short stay

Really small room, tiny bathroom, but for a few nights it's more than enough, since I didn't travel to waste time lingering inside a hotel room, it's only for shower and sleep. The room had a TV and air conditioning, which i wasn't even expecting. The area is not the best, but I can't blame the hotel for it.

8/10

Excellent

19 Nov 2018

Krzysztof

Very small room.

Room very small. Look like cabin on the ship. Not for people with claustrophobia. Too expensive for this size.

8/10

Excellent

10 Nov 2018

Michael

Great value hotel close to main train station and the historic centre. Very clean and secure. Well designed rooms which are small but have everything you need. Good wifi service.
I would happily stay here again.

10/10

Exceptional

20 Sep 2018

Verified traveler

Good, basic hotel

This was a small, basic room but the staff were nice ahd the setting very convenient for doing things. The hotel was cheap as well.

2/10

Poor

19 Sep 2018

ger

\nterrible stay\nThe bed was infested with fleas

Cramped room
No window
Fleas in the bed
Terrible

6/10

Pleasant

10 Sep 2018

Verified traveler

Customer service was excellent, room is clean but its very small for 2 guests.

Family

2/10

Poor

17 Jul 2018

BD

Shirts hanging over single bed

This is probably the worst hotel I have ever visited. My room was up 4 flights of stairs. When I finally got to the top, my key pass didn't work. Despite several trips up and down the night manager failed to get me another key, suggesting simply that I avoid going out. The room was miniscule, and a deadly fire trap as the windows are locked and there is no fire escape. There is no wardrobe so your shirts hang over your head, on a lamp stem above the single bed. In the morning, I was told that breakfast was 10 euros extra, and that I would have had to have ordered it the night before. This was Sunday and everything was closed. Also the hotel is slap bang in the middle of the red light district.

6/10

Pleasant

06 Jul 2018

tony

Tardis inside and out

The room was very small. Less than 2 metres across. I could touch the walls with my outstretched arms. After 3 days the bed was made but the bedding not changed, even with blood on the sheet and pillow.
When I complained the young man on duty did the change himself.
The bed blocked the door closing so you have to move the bedding to close the door
In the shower ,you were in touch with the shower curtain or the walls, and I am average size.
The location was great with supermarket,bars and restaurants and transport, close by

4/10

Poor

28 Jun 2018

Barbara

Cheap price for a short stay

I think it's OK for a short trip about 2-3 days if you just need a place to sleep. The staffs were not very professional but they did their job. Hotel quality is very bad. Rooms are very small, just enough for 1 single bed and there was even not enough space to open the door without ranging chairs or stuffs. No elevator and the stair was very old. You can even hear the noise when someone walks or talks.

4/10

Poor

05 Jun 2018

AW

Good location and the bed was clean. Luckily I didn't notice the mold in the bathroom until the morning as I left. Hotel staff were probably the rudest I have ever experienced in my life. One word answers and complete lack of interest in any questions or confirmations I had. Never again, I stayed at a hostel for my second evening and felt much more welcomed and comfortable.

6/10

Pleasant

02 Jun 2018

Charlotte

Average

The was no view and the room was fairly small. However, it was clean and the staff were helpful

8/10

Excellent

13 Jul 2026

Fabrice

Accueil froid pas agréable

Self

4/10

Poor

10 Jul 2026

Mio

女性が宿泊する場合、連泊でもお部屋の清掃はしないと言われた。タオルも新しいものに交換されなかったため、フロントにもらいに行った。私たち以外の同階のお部屋は毎日清掃、タオル交換があるようだった。エアコンの温度設定が建物全体で管理されているのか、20℃から変更できず、7月に宿泊したが寒かった。ヘアドライヤーがお部屋にはなく、フロントでの貸し出しだった。バスアメニティはオールインワン型の全身シャンプーと固形石鹸のみだった。歯みがきセットはなかった。エレベーターがなく、荷物を持って上がるのが大変だった。しかし、ホテルの立地はよく、徒歩圏内にスーパーマーケットや飲食店、観光地がある。

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Robin

Super tiny room, like a little ship cabin, that was great for my one night stay. Very convenient with just a short walk to the bus/train station. Air conditioning worked perfect.

Self

10/10

Exceptional

05 Jul 2026

grazyna

La habitación muy limpia, muy acogedora.
Top service de la recepción.

Self

8/10

Excellent

03 Jul 2026

Anja

Bien propre et personnel gentille

Self

10/10

Exceptional

14 Jun 2026

Denis

Un séjour agréable dans un hôtel calme en pleine ville entre la gare et la Basilique, très propre ,un personnel prévenant, climatisé et silencieux, super!

Self

10/10

Exceptional

25 May 2026

jean claude

pensez à reza votre petit déj si intéressé.e

personnel nickel
situation idéale

Self

4/10

Poor

24 May 2026

thierry

Très petite chambre , 4 eme étage sans ascenseur, très chaude et réglage climatiseur difficile car orientée directement sur le lit, pas d’eau chaude …

Self

4/10

Poor

23 May 2026

Serge

On ne nous change pas de serviette , pas de nettoyage de la chambre , décevant

Self

4/10

Poor

19 May 2026

Abdoulayi

L'hygiène n'est pas à la hauteur pour être nommé hotel.
Ne régarder pas l'état du lit en rétirant les draps, sinon vous ne pourriez dormir.
Le seul atout de l'hotel est la localisation.

Friends_and_family Family

6/10

Pleasant

14 May 2026

Deborah

Close to the railway station. Not expensive.

Self

8/10

Excellent

10 May 2026

Audrey

A mon arrivée j'ai été surclassée dans une résidence à 5 min du lieu initiale en appartement avec kitchenette . Proche de tout commerce et transport seul bémol le bruit dans la rue mais pour 2j c'est supportable

Self

8/10

Excellent

05 May 2026

Djamel

Très bien situé. Proche de la gare. Tous commerces à proximité immédiate

Self

8/10

Excellent

14 Apr 2026

Jan

Tiny bathroom, superb location working well ss a 2-star hotel

Partner

10/10

Exceptional

12 Apr 2026

NATANAEL

Hotel bien siitue ,excellent environnement, commerce, bar ,resto ,enntre ka gare et centre-ville de Toulouse, a chaque passage dans cette ville ,j'aime séjourner dans cette hôtel ,chambres propres confortables et le personnel agreable ,je recommande vivement !!!

Self

2/10

Poor

12 Apr 2026

Alexandre

¡ NOS FUIMOS A OTRO HOTEL!
Al intentar ducharme en el baño minúsculo, me di cuenta de que el desagüe de la ducha estaba completamente atascado, con el agua subiendo rápidamente (el área de la ducha es más baja que el resto del baño), hasta el punto de que casi se inundaba todo el baño si no hubiera cerrado el agua en cuanto noté que no drenaba. El agua habría inundado la habitación, y todas nuestras cosas estaban en el suelo.

Avisamos al empleado (quien incluso se quejó con nosotros por haber llegado a las 15:00 y solo avisar a las 20:30 de que el desagüe estaba atascado). Subió de muy mala gana un empleado antipático con un desatascador completamente roto; obviamente no logró desatascarlo y además dejó el baño y la habitación minúscula (prácticamente sin ventilación) con olor a alcantarilla. El empleado dijo que no podía hacer nada y sugirió que nos quedáramos con el baño inundado si realmente queríamos ducharnos (¿?).

Como era imposible dormir sin ducharnos y con olor a alcantarilla, hicimos las maletas y nos fuimos a otro hotel (Hotel de Bordeaux ) pagando otra noche. El empleado, con mucha grosería, nos señaló la puerta de salida, no se disculpó en ningún momento y no tiene ninguna preparación para tratar con el público; nos dio miedo.

Partner

8/10

Excellent

08 Apr 2026

Agnes

Très bon accueil et appartement propre.

Partner

10/10

Exceptional

22 Mar 2026

Chantal

Personnel très serviable.

Self

10/10

Exceptional

16 Mar 2026

Marty

Personnel aimable et chambre propre

Self

6/10

Pleasant

12 Mar 2026

Jessy

Pas ouf mais pas cher.

Self

4/10

Poor

08 Mar 2026

ERIC

Hôtel des lilliputiens, petit prix mais très petite chambre (pas possible d'ouvrir la fenêtre), très petite SdB( on peut être assis sur le WC, se laver les dents et se doucher les pieds. Hôtel a éviter pour les grands et gros gabarits. Point positif sa situation centre ville et son parking payant. Personnel sympathique.

Partner

6/10

Pleasant

23 Feb 2026

Allinny

O quarto estava limpo e organizado. Porem, a agua do chuveiro nao esquentava. Fui no inverno e foi complicado. Ouve-se muito barulho no predio e externo.

8/10

Excellent

05 Feb 2026

Laurence

Chambre propre, personnel courtois

Self

10/10

Exceptional

25 Jan 2026

Gaetan

Tout était impeccable

Self

10/10

Exceptional

20 Jan 2026

Kamardine

Calme proche de là gare

Self

8/10

Excellent

06 Jan 2026

Annie

Oui chambre impeccable, personnel accueillant. Seul bemol pas d'ascenseur ! Accès à la chambre difficile pour le 2ème etage avec une grosse valise

Self

8/10

Excellent

24 Dec 2025

Jonathan

chambre correcte . personnel compétent

Self

4/10

Poor

10 Dec 2025

Florian

Il est indiqué et confirmé par message \"accueil 24/24\" résultats, 45mn a sonner et appeler plusieurs dehors sous la pluie avant d'être reçu.

Chambre et salle de bain sale, odeur de cigarettes aucune isolation phonique (contrairement à ce qui est indiqué) reveillé plusieurs fois dans la nuit par les bruits des gens passant dans le couloir/escalier.

Business

2/10

Poor

02 Dec 2025

Christophe

Déconseillé fortement

Business

8/10

Excellent

30 Nov 2025

Arash

Tout allait bien comme d'habitude

Business

2/10

Poor

28 Nov 2025

Julien

Aucun service, perso

4/10

Poor

22 Nov 2025

CAMILLE

Sol nettoyé mais incrusté de saletés. Portes de placards et interrupteurs usés et tachés. Chambre chère pour son emplacement et l’isolation est à revoir.

Self

10/10

Exceptional

13 Nov 2025

NATANAEL

Hotel super avec le responsable super agréable, a chaque fois il me surclassé, aux prix dun chambre, j'ai eu un studio tout équipé avec balcon super propre et calme ,l'hôtel est super bien placé en centre-ville, entre la gare et capitol et tout la choisdes fastfood commerces, resto ,bar et le matin vous avez le marche au fruit juste en face ,je recommande vivement niveau qu

Business

8/10

Excellent

23 Oct 2025

Sabine

Chambre et bloc sanitaire propres.
Literie confortable.
Pas de vraie fenêtre dans la chambre.
Emplacement idéal entre gare et hypercentre.

Self

4/10

Poor

10 Oct 2025

CAMILLE

Commerces, restaurants, gare et centre-ville disponibles à proximité. Ceci est la raison du choix de cet hôtel.
Néanmoins l’accueil laissait à désirer, toutes les lumières ne fonctionnaient pas dans la chambre et la salle de bain était minuscule (heureusement que nous sommes deux personnes menues).

Partner

4/10

Poor

09 Oct 2025

Roberto

Eau froide dans la douche, salle de bain pas très propre. Alarme incendie déclenchée le matin. Mauvaise odeur dans les couloirs et l’entrée. Personnel pas particulièrement sympathique.

Business

8/10

Excellent

05 Oct 2025

Laurent

Chambre de bonne au quatrième étage sans ascenseur, dur dur pour mes articulations mais bon au vu du tarif très intéressant et sachant la taille de ma chambre lors de la réservation, rien d'anormal. Literie correcte, j'ai très bien dormi et tout était propre.

Self

8/10

Excellent

02 Oct 2025

Frederic

Accueil sympa, femme de ménage a revoir

Personne a l'accueil sympathique mais femme de ménage qui m'agresse parce-que pas capable de prévenir que le sol est mouiller (donc ne pas marcher) et préfère aggresser verbalement le client avec des insulte de raciste (je cite : Je parle pas avec vous les français, vas dans ta chambre me parle pas)

Self

8/10

Excellent

30 Sep 2025

Vincent

Dommage de s'apercevoir à l'arrivée que l'adresse du logement n'est pas au même endroit que la réception

Business Self

8/10

Excellent

26 Sep 2025

joel

super prix

hotel sympa niveau prix pou une nuit, chambre tres petite mais confortable; un hic : pas de telecommande télé....

Self

2/10

Poor

17 Sep 2025

Ali

C’est nul horrible je ne le conseille à personne à fuir
Moisissures humidité sale

Business Self

4/10

Poor

08 Aug 2025

Fabienne

Tromperie sur le prix!!

La chambre,était plus de viellote,avec des taches sur le sol,les murs dégradés et sale,les .cette chambre mérite 1 coup de frais,dans l etat cela vaut 4 sur 10 tout juste.la literie etait propre.

Partner

2/10

Poor

16 Jun 2025

Kévin

Télé qui fonctionne pas et le réceptionniste s’en fou complètement.

4/10

Poor

23 May 2025

Marie-solange

Decevant ...

Aucun respect des autres résidents
Et le menage a 7h du matin cest pas sympa surtout que le calme a l'hôtel a ete tres tardif le soir ...derniere fois que j'y vais...et si vous voulez vous détendre cest pas le bon endroit
A vous de juger par vous même

4/10

Poor

19 May 2025

Marc

Médiocre

Chambre minuscule. Lavabo bouché. la moitier des Lampes grillées. La chambre pas faite pendant 3 jours...

Self

10/10

Exceptional

11 May 2025

Maria Celeste

Recomendo

Só faltou uma torradeira, frigideira e panela.

10/10

Exceptional

01 May 2025

Winston

Bien ubicado y muy buena habitación

Business_and_leisure Self

10/10

Exceptional

21 Apr 2025

NATANAEL

Formidable

Hotel super bien place a un prix accessible, j'ai mes préférences a toulouse quand je suis de passage et hotel pastel fais partie !!! et en plus a chaque fois je suis surclassé ,la aussi j'ai eu droit a un studio complètement équipé avec cuisine ,grand lit ,grande salle de bain ,avec balcon vu sur l'avenue, avec les commerces, bar resto fast food, tres animé,j'adore prendre le petit-déjeuner sur le balcon avec un beaux soleil matinal ,a une prochaine très vite!!!!

Self

6/10

Pleasant

14 Apr 2025

Chaima

Convient pour 1 nuits

Leisure Family_with_children

2/10

Poor

05 Apr 2025

Faouzi

Grand manque d'hygiène, le ménage n'a pas été fait, en arrivant on a trouvé le sol très sale plein de cheveux sur le matelas, concernant les serviettes il y avait des tâches de sang sur une de leur serviette, l'évier de la salle de bain bouché, le personnel de l'accueil irrespectueux dès qu'on lui pose une question dialogue de sourd, ils nous ont fait payer la taxe en ligne sur le site et sur place ils nous ont demandé de payer à nouveau la taxe, et le soir il y a beaucoup de bruit. C'est un hôtel à fuir !

4/10

Poor

20 Mar 2025

Verified traveler

Mauvaise expérience

Les draps sentaient le détergent. Les murs et fenêtres sales. Pas de savon pour laver les mains dans la salle de bain.

4/10

Poor

20 Mar 2025

Clémence

A éviter

Un accueil déplorable. Arrivée tardive à l'hôtel suite à un retard SNCF, j'ai appelé l'hôtel pour les prévenir, on m'a indiqué qu'il n'y aurait pas de soucis car la réception est ouverte 24h/24H.

Au final arrivée devant l'hôtel ; porte close et personne à la réception !!! Attendue plus d'une demi-heure dans le froid car la personne en poste était je cite \"parti acheter des cigarettes\". Personnel absolument désagréable et non-professionnel. Chambre sale et non isolée. Bref je déconseille.

Self

10/10

Exceptional

03 Mar 2025

NATANAEL

Formidable

Un hotel agréable, confortable bien située, c'est toujours un plaisir d'y séjourner

Self

10/10

Exceptional

02 Mar 2025

NATANAEL

Tres bien

Hotel propre ,tres bien équipé, confortable bien siitue enn centre-ville, tout a côté resto bar ,marché,lidi just en face ,tout pour passer un agréable séjour, j'adore !!!

Business