Nemea Appart Hotel Toulouse Concorde Gare Matabiau

France , Toulouse
TOULOUSE, Boulevard Bonrepos, 16
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100 reviews shown

6/10

Pleasant

31 Mar 2026

Chi Ping

There are pros and cons about this hotel. I don't think I will use this hotel again.

Pros: Across the street from train station. Room is big and have a lot of counter and shelving space. A few restaurants around and access to groceries.

Cons: Front desk is not very friendly. Staff at the front desk take a while to acknowledge customer's presence. Check in and out is very time consuming. They ask for a security deposit on credit card and stated that it will be refund at checkout; but, when I check out, they said that it will be refunded at the end of the day. I have never encounter this in any hotel. I did get the refund but it's impossible to follow up after you have left the hotel and moved cities. Also, it's listed as an apartment hotel; unfortunately, while the room has cook tops and sink, it has no cooking equipment or dishes. When I asked for a bowl and plate at the front desk, they said that it's only for studio room and so they wouldn't provide me with either. This is very strange, and defeated the purpose of booking this room.

10/10

Exceptional

22 Mar 2026

Alexander

Everything was good

Family_with_children

6/10

Pleasant

23 Feb 2026

Margaret

We were given a handicap room without any explanation or discussion! The bathroom was not comfortable for someone who is not handicapped

8/10

Excellent

09 Dec 2025

Leon

Clean. Staff ok. And laundry

6/10

Pleasant

29 Nov 2025

STEVEN

I found this hotel to be very basic; the rooms are comfortable and the hotel is 15 minute from the main attractions but that is all I got from my stay there. The breakfast area is small and I was shocked to see that dirty plates were left on the tables after people ate. Also don't expect room cleaning during your stay.

Leisure Friends

10/10

Exceptional

27 Oct 2025

Jane

My late arrival was no problem, property has everything I need for short stay (room plus breakfast) didn't need the kitchen option this time. Just across from rail and bus stations, well lit area at night. As solo female traveller that's a priority. No time for the spa this visit but on previous visits I can recommend a soak in the jacuzzi to get rid of travelling aches.

Leisure Self

10/10

Exceptional

17 Oct 2025

Wayne R

Very convenient location,

Self

10/10

Exceptional

13 Oct 2025

Jean

Well situated, recently renovated with a good breakfast would certainly go back

Leisure Partner

10/10

Exceptional

21 Sep 2025

Stephen

Great place to stay

The accommodation was excellent, clean, well appointed and good size. Very wide varity of food to choose from for breakfast. Very close to train station and in easy walking distance to town centre.

Partner

10/10

Exceptional

08 Sep 2025

Nick

Toulouse you don't lose you win!

Enjoyed my stay at this city centre hotel

Friends_and_family Friends

10/10

Exceptional

24 Aug 2025

Tim

Great location, centrally located with the train station within a 5 minute walk.

Leisure Partner

8/10

Excellent

18 Aug 2025

Michael

Very good. Would recommend and stay again

Friends_and_family Family

4/10

Poor

18 Jul 2025

Alexander

description does not match reality

Our stay began with waiting about 10 minutes for somebody to check us in, then the lady came - no \"sorry for waiting,\" nothing like that. The attitude is the main thing we did not like here.

Bathroom: The room is specifically advertised as having a \"glass-enclosed shower.\" However, our room did not have one, just a bathtub - no curtains, nothing. Who came up with such an idea?

Gym: The gym is advertised as a \"well-equipped gym.\" However, there are only 5 cardio machines in the empty room - nothing else, literally (no weights, mats, etc.).

The only thing we liked was that the room was spacious.

Partner

2/10

Poor

07 Jul 2025

Verified traveler

Room not clean and no cleaning services

Hotel only cleans the room every 8 days. You need to take your own trash out to the parking. If you need towels or toiletries, you need to go to reception to get them. All the dirty towels have to stay in your room for 8 days for them to get once they clean.

Room itself wasnt that clean with the carpet having visible stains.

Partner

10/10

Exceptional

20 Jun 2025

Rocio

Very nice hotel close to train station and downtown highly recommend

Leisure Family

8/10

Excellent

04 Jun 2025

SERGIO

Clean, comfortable room in convenient location for bus and train connection. Some homeless around, not uncommon in big cities.

Leisure Partner

8/10

Excellent

24 May 2025

gary

I liked having a kitchen

Leisure Partner

8/10

Excellent

21 May 2025

Peter

Right by train station. Large clean room, and quiet. However, tub in bathroom leaked onto floor. Not a big deal, but needed attention.

Leisure Family

10/10

Exceptional

19 May 2025

Chen

Good value

Leisure Partner

10/10

Exceptional

28 Mar 2025

Jeremy

4 star aparthotel in an excellent position

The hotel is on a brilliant position opposite the bus station for transport from and to the airport. We couldnt have been any nearer. Also the Matabiau Rail Station is directly opposite the hotel. We utilised noth the bus and the train. The hotel is very modern and clean. Our room was a good size as was the bathroom.a kettle and cooking facilites are provided in the room as well. The main town square was walkable in 10 minutes or so. We only stayed one night after a few days in Lourdes. If we were to stay in Toulouse again we would definitely use this hotel.

Partner

10/10

Exceptional

13 Mar 2025

Joe

Very clean laundry room, great location.
Walking distance within dining sightseeing, and shopping.
Highly recommend it.

Leisure Friends

10/10

Exceptional

14 Jan 2025

Zulmajdi

Near main station

Leisure

10/10

Exceptional

24 Dec 2024

robert pierre

Great hotel . Wonderful staff. The room
Is quite spacious and comfortable bed .
Quiet . Breakfast is adéquat . Will return

10/10

Exceptional

30 Nov 2024

Elie

The location is prime, and the ratio quality to price is really high.

4/10

Poor

18 Oct 2024

MOHAMMED H

Bad value for money

I do not consider this as hotel. Housekeeping is not available. And they ask you to pay a deposit that is not mentioned here. They also ask you to take your trash before you leave & clean kitchen !

Business

10/10

Exceptional

18 Oct 2024

xuan

The room is very spacious and comes with a lot of amenities like microwave and kitchen utensils

Leisure Partner

10/10

Exceptional

02 Oct 2024

Scott

Nemea Toulouse was convenient and the rooms were spacious (by France standards). Parking was on site and convenient. I would definitely consider staying there again when in Toulouse.

Business_and_leisure Partner

2/10

Poor

22 Sep 2024

Nicholas

Bedsheet were not cleaned.

Bathroom was clogged, water wouldnt go

10/10

Exceptional

03 Sep 2024

Annalise

Spacious suite, nice sauna and hottub

Leisure Partner

10/10

Exceptional

29 Aug 2024

Kathleen

Big room, comfy bed and plenty of pillows.

Leisure

8/10

Excellent

09 Aug 2024

Gabriela

Poor neighbour hood but excellent conditions for a very fair price. Nice surprise!!!

10/10

Exceptional

05 Aug 2024

Jennifer

Great property, super aircon and a lovely bathroom!

Leisure Partner

10/10

Exceptional

04 Aug 2024

Sukhjinder

Great place for the price. Spacious room and comfortable bed. Walkable and right opposite the train station. Has cooking facilities for a night in.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Marc

This apartment hotel is well equipped, spacious and very close to both the bus and rail stations. It is a short walk to the city centre.

10/10

Exceptional

15 Jun 2024

Hugh

Good rooms with high quality fixtures and fittings. Not quite as flash as it looks from the advertising photos.

Leisure Partner

2/10

Poor

26 May 2024

DENNIS

We were unable to check in...the only road to hotel was closed. People everywhere...Toulouse vs an Irealand Rugby Team play off games?????

Leisure Partner

6/10

Pleasant

18 May 2024

Verified traveler

Very convenient to station, staff helpful, but aircon didn't seem to work well

Self

8/10

Excellent

10 May 2024

Randy

We had a corner room that had nice lighting. The shower stall was broken and I didn't like doing the dishes upon vacating.

Leisure Family

8/10

Excellent

01 May 2024

Christian

Nice hotel but have to empty bins

Very nice stay at this hotel. The only negative is having to empty your own bins or face a fine.

Partner

8/10

Excellent

25 Apr 2024

Richard

Close to both city centre and transport links. Clean, comfortable and spacious with great views. Good value.

Leisure Self

10/10

Exceptional

18 Apr 2024

GREGG

Nice clean room with comfortable bed. Very easy walk to train station. This is a good one.

Leisure Family

10/10

Exceptional

03 Apr 2024

Tymoteusz

Great views from SPA on 9th floor

Very clean and spacy, the spa centre (jacuzzi and sauna and the fitness centre) were amazing. 9th floor view was amazing too.

Business

10/10

Exceptional

11 Mar 2024

James

Niiiice

Really good

Partner

6/10

Pleasant

04 Mar 2024

Crystal

This property is definitely not a 4 star property. The room was fine, very large especially by European standards. I used the laundry facilities but that made them smell worse than before I washed them. They do not service rooms, so no new towels, no extra toilet paper, etc. They also require you to take out your own trash, which is wild and something I’ve never had to do at any place I have stayed. They should advertise the lack of room refreshing. It is common now for it to only be upon request, but it is only happens here after 8 days.

Leisure Self

6/10

Pleasant

28 Feb 2024

Verified traveler

Ok but staff could be more friendly and helpful

The rooms were clean and modern. Beds were comfortable but pillows not. The shower over the bath was very difficult to use and slippery. The staff were not very friendly nor accommodating in either early checkin (which we were happy to pay for) or trying to get our two rooms closer together.

Partner

8/10

Excellent

14 Feb 2024

Claire

Only complaint would be that the hallway is a bit loud in the mornings

Self

10/10

Exceptional

22 Jan 2024

Egbert

Great stay !

Excellent apart Hotel. Large room, great to have a nespresso machine and a kettle. Very conveniently located opposite the train and coach station.

Partner

10/10

Exceptional

31 Dec 2023

RAMESH MOHAN

Good location, clean and good size room, close to all tourist attractions.

Leisure Partner

10/10

Exceptional

10 Dec 2023

Muriel

Great stay close to station and centre

Great stay in comfortable studio for two.

Partner

4/10

Poor

17 Nov 2023

Jennifer A

Never Again

The staff was less than friendly and definitely not helpful. The 14-year-old breakfast consisted, prepackaged, pastries, and canned fruit along with scrambled eggs that were actually liquid. The bed was hard as a rock and the walls were paper thin. I could hear everything going on throughout the entire floor. From people going to the bathroom and showering to talking and yes, having sex!

Self

10/10

Exceptional

02 Nov 2023

Kyle

2 steps from the Toulouse Matabiau and so walkable, to all the sights and shopping; didn’t use transit once. I didn’t opt for breakfast so don’t know how it was , front desk people were unfriendly for the most part but other than that a very friendly city! Would defintiely reccomend as a solo travel destination to meet friends!

Leisure Self

10/10

Exceptional

11 Oct 2023

Christel

Would highly recommend especially if you are travelling by train or bus. Metro is right there as well

Leisure Partner

8/10

Excellent

30 Sep 2023

Tim

Located directly opposite Matabeau TGV/rail/Metro station so excellent transport links. Decent local restaurants and local groceries.
Hotel breakfast at €14 a little expensive: the aforementioned local restaurants offer breakfast about €5 cheaper.
Comfortable room - esp. bed - and proper bath/shower. Room has unusually plentiful plug sockets.
Two negatives: bathroom has no shaver point and you don't get any tumblers in the bathroom for tooth washing.
Summary: would use again.

Leisure Self

8/10

Excellent

30 Sep 2023

Eleanor

Large, comfortable room, but not very welcoming.

A first-class hotel, but reception could have been friendlier. Also, the kitchen provided a coffee maker with no coffee and a hot water heater without a single tea-bag. Other 3- and 4-star hotels offered these amenities, plus bottled water, which Nemea AppartHotel did not.

Partner

6/10

Pleasant

20 Sep 2023

Eric

Room was fine but the staff when we arrived were very rude. We tried to check in early but all she would say was “3Pm”. Not once did she ever check with house keeping to see if our room was ready. Both women were unfriendly and unhelpful.

Leisure Family

2/10

Poor

19 Sep 2023

Jeffrey

First night was quiet. The gentleman that checked us in was lovely. 2nd night absolutely terrible we could hear footsteps, thumping, toilers flushing. We asked front desk to help us - no help at all!!! She got frustrated at me because I did not speak French. I am in your country for a World Cup event full of tourists, no respect at all and not helpful - I felt as though they looked down on me because I was not from there. Not happy with the customer service or overall experience at this hotel very disappointed

Leisure Family

10/10

Exceptional

15 Sep 2023

david

We really enjoyed our stay at the hotel, on arrival we were welcomed by very friendly and helpful staff, we found our room spotlessly clean, very comfy and spacious. Great location too opposite the train and bus station.
We highly recommend.

Leisure Partner

8/10

Excellent

29 Aug 2023

Georges

Good place to stay near the train station

Leisure Partner

8/10

Excellent

26 Aug 2023

Mark

Property was very nicely renovated and room was VERY clean. Front desk staff needs to go to hospitality school as they were not warm or welcoming and made us feel like we were inconveniencing them by checking in. We’ve been travelling for three months and the first impression comes from the front desk staff, who were awful, including the manager who was standing right there. It’s a shame because the hotel rooms were great, location close to metro, and building quiet. Cleaning staff were very helpful and nice. They should be promoted to the front desk. That would have made for a much nicer check in.

Leisure Partner

10/10

Exceptional

27 Jun 2023

John

Toulouse stay

Very good.

Self

4/10

Poor

13 May 2023

Patricia

It would be very nice . The problem is the total lack of soundproofing. And the street in front of the windows is busy most of the night.

Self

6/10

Pleasant

01 Dec 2022

Luigi

The room was very quiet and in good condition, spacious and all the necessaries.

The mattress was decently supportive, but nothing exceptional and the cover was full of stains and hairs. A bit gross.

Also, I'm allergic to dust and I noticed the air filter were not clean at all and I could smell the dust in the air. Not great.

Overall it's ok.

Leisure Self

6/10

Pleasant

07 Oct 2022

Guenola

The room on itself with bathroom were both clean and tidy . My only concern is at the check in . I have been asked to pay for my room while it was already paid with Expedia . Then I requested an invoice with tax de séjour and parking separated . The communication was not clear enough . Nothing against the receptionist they try to do their job but when you get deliver the wrong information it is frustrating . Except this issue the hotel is well located with secure parking .

Business Partner

10/10

Exceptional

26 Aug 2022

Daniel

One of the best places we stayed in France. Too bad we were only there for just one night.

Leisure Partner

6/10

Pleasant

18 Aug 2022

Cristel

3 ½ Stars Hotel

I wish they would disclose the parking fee prior to booking. It is $12 per day + taxes which came out to $16.xx also the remote inside the room has supposedly Netflix and what not and it did not work. The tv did NOT have those features. Bathtub is okay, the water temperature is messed up, you put warm and every 3 seconds extremely hot water comes out. Also, it seems like there is no housekeeping and i only received ONE tiny bottle of shampoo and ONE tiny soap for TWO adults which is ridiculous. Bedroom is good size and bedsheets were cleaner the first time. I reserved 3 different days. NO POOL. Wifi seems decent. Be ready to pay more taxes upon arrival. Around 4 euros per night.

Partner

10/10

Exceptional

25 Jun 2022

marilee

Bright & Clean & Friendly

I have stayed at this hotel at least 3 times before and find it a lovely place. It is clean and bright, the staff are always helpful. I usually get a studio room with a kitchen. This trip the weather was very hot, so the air conditioning was extremely appreciated. It is located right across from the train station and the bus to the airport and all of Toulouse is close enough to walk to, tho when the temperatures are this high learning how to use public transportation might be useful.

Self

6/10

Pleasant

20 May 2022

Verified traveler

Definitely not a 4-star hotel.

Hotel is close to train station and room size was ok. We booked for 3 nights, and they provided only 1 tiny face soap, and a half uses roll of toilet paper. Closet was a mess with bucket, mop, vacuum cleaner and ironing board, so I had to reorganize things to make space for hanging clothes; and hairdryer was missing. Kettle was not clean inside. The sliding door of the kitchen dropped down in the middle of the night and gave us a big shock. Chairs were very low and not suitable for working at desk. The air conditioner made a loud noise when set to low fan level.
They could have made our stay more pleasant had they paid more attention to the details and provided a little more supplies.

Partner

10/10

Exceptional

28 Apr 2022

joe

Great

Business_and_leisure Self

8/10

Excellent

06 Apr 2022

David

Decent hotel, ideal for station

Decent enough hotel, no coffee making facilities unless you upgrade which I think is just mean. Ideal if you need the station, but not much in the way of restaurants etc in the immediate area.

Business

10/10

Exceptional

02 Mar 2022

Edmund

Great location and room decor

Room decor was beautiful. Particularly impressed with the bathroom furniture and shower which was great.

Partner

6/10

Pleasant

25 Nov 2021

Dirk

The room was smelling to sigarettes.

Business

10/10

Exceptional

22 Aug 2021

Andy

Great centrally located hotel

We have stayed in many hotel rooms on this trip, but i would say this room was the best.

Partner

6/10

Pleasant

14 Sep 2020

Verified traveler

Stains on sheets and towels. Communication was good though

Business Self

8/10

Excellent

15 Mar 2020

Thata

Great place to stay when in TOULOUSE. Happy with service and proximity to all shops; restaurants; train stations. I’ll be back -)

Business

8/10

Excellent

08 Mar 2020

Laura

Good location and price. Clean modern. Simple.

Partner

10/10

Exceptional

13 Jan 2020

Neil

Easy Access

Very close to main station so easy to get to from airport on T2 Tram for e1.70

Partner

8/10

Excellent

14 Dec 2019

Verified traveler

the Property is infront of Midi Canal # Beautiful view

8/10

Excellent

03 Nov 2019

Gul

Good location

Good location. Just opposite the rail station and 25min walk to the city centre

Friends_and_family Friends

6/10

Pleasant

02 Nov 2019

Verified traveler

Location to the train station very handy.
Air conditioning switched off and it was very uncomfortable in the room.
Lights flickered constantly/brightly in the bathroom

Leisure Partner

8/10

Excellent

28 Sep 2019

Barbara

Great value and pleasant stay

Great location, comfortable and clean. Somewhat noisy due to road noise.

Friends_and_family Friends

8/10

Excellent

20 Sep 2019

Verified traveler

Good for a short stay

Good hotel with reasonable breakfast. There is small gym, sauna and Jacuzzi. The only thing is the room’s kitchen was closed without any given reason. Also there is no room cleaning unless you stay more than 8 nights. You need to ask for soup bars from the reception. Staff were very helpful.

Business

6/10

Pleasant

20 Sep 2019

Verified traveler

Very convenient location being directly opposite the Central train station. Friendly reception.
There was NO house keeping when the hotel website says limited house keeping. Each extra towel cost €12.

Leisure Friends

8/10

Excellent

15 Sep 2019

Verified traveler

Lov

Business

6/10

Pleasant

12 Sep 2019

DARREN

Kinda ok

Its ok. Room was nice enough and good size. Breakfast was good. Service was average. Just all ok. But that’s ok.

Partner

6/10

Pleasant

29 Aug 2019

Mark

Aircon in room didn’t work.

Self

8/10

Excellent

24 Aug 2019

Terri

Great secured parking. Appreciated the much needed laundry facilities on site. Room was spacious and clean, well equipped. The hotel is directly across from the train station and is a bit sketchy, lots of homeless people. Local area restaurants are cheap and adequate, but no charm or good dining options. Our only issue was the surprise that towels aren't changed daily. Maybe we should have guessed since this an apartment style hotel, but we were surprised to learn it would cost 12 euros for clean towels our second night!

Partner

10/10

Exceptional

21 Aug 2019

Verified traveler

Superb!

Stayed in the hotel many times while working in Toulouse! Great room and service! Highly Recommended!

8/10

Excellent

17 Aug 2019

Thomas

Dodgy neighbourhood, but lovely hôtel

Really nice hotel and really lovely, helpful staff.

The rooms are really cosy and trendy and have handy additions like a fridge freezer, an ironing board and a microwave.

The local neighbourhood was a little rough, but the hotel was very secure and, on the upside, it was within walking distance of two metro stops and the shopping centre.

Self

8/10

Excellent

12 Aug 2019

Verified traveler

The property was right by the train station so it was easy to get to. The reception area was very nice and the breakfast was quite good! We used the exercise room for elliptical, biking and rowing. The hot tub was also nice. The biggest drawback was that the wifi did not work because the line had been cut and all of the businesses near did not have WiFi. The staff were wonderful and all spoke English which was a big help since so many other businesses didn’t have English speakers.

Leisure Family

10/10

Exceptional

31 Jul 2019

Verified traveler

The hotel itself was clean and had a friendly staff (especially Diana from housekeeping). It was perfect for what we needed. Parking within the hotel was a blessing and worth the ADDITIONAL cost. The hotel was a 30 minute walk from cultural and tourist attractions. Site seeing is NOT recommended after dark because the hotel is situated in a seedy neighborhood in which we in fact witnessed prostitutes soliciting their favors down the street from our hotel.

Leisure Partner

8/10

Excellent

30 Jul 2019

margaret

Perfect spot.

Perfect for a one night stopover. Close to the railway station, which was handy! And very reasonable price!

Partner

10/10

Exceptional

29 Jul 2019

Verified traveler

Clean & Bright

I stay here when I'm in Toulouse because it is convenient to the train station and the bus to the airport. I always seem to be trying to get 3 suitcases someplace and the closeness is such a help. The hotel is clean and bright. The staff always helpful. This last stay with temperatures in the 80's & 90's F, the air conditioning was such a bonus. They have rooms with kitchenettes, which are nice for longer stays.

10/10

Exceptional

28 Jul 2019

alan

very nice hotel nearby train station

nice hotel in a great spot nearby train station (2 min walk). Only stayed 1 night. sometimes some rabble nearby in the streets but harmless. rental bikes available nearby.

Partner

10/10

Exceptional

27 Jul 2019

Timothy

Fine Hotel across from Train station

We highly recommend this hotel.
We really enjoyed our 2 nights in this hotel. The staff was professional, friendly and helpful. The room was extremely comfortable. The access is step-free. It is possible to roll a bag from the street to the room. The bed was very comfortable. There is a small kitchenette with utensils, sink, microwave, hot water kettle. It does not include daily maid service, which is fine with us. The air conditioning was soooo welcome during the heat wave.
The neighborhood is a little gritty, but fine.

Partner

10/10

Exceptional

15 Jul 2019

Verified traveler

Well located with modern comfortable rooms. Easy access to city centre and eateries.

Leisure Partner

10/10

Exceptional

10 Jul 2019

Verified traveler

Modern, clean, and convenient. Underground parking was a plus. Location is across the street from the train station. Area has conveniences such as corner store, bakery, restaurants, but also a number of homeless people in this area.

Leisure Partner

6/10

Pleasant

10 Jul 2019

Ara

Efficient but poorly maintained hotel apartment

This is a hotel apartment property located very close to one of the Toulouse train stations. The rooms are tiny but efficient. The biggest problem of the property is that it is not well maintained. The carpets in the hallways are dirty and smelly. The rooms smell of cigarette smoke. The property is located in a seedy area (strip clubs, bars etc) with shady characters all around. There isn't much to see in the area and it's a good walk from the city center.

Family

8/10

Excellent

06 Jul 2019

Verified traveler

Large rooms; Lumpy pillows

We had two rooms. In our room, the kitchenette area was unavailable behind a locked shutter. (We guessed it contained a sink, hotplate, microwave and jug based on the other room).

Family

8/10

Excellent

29 Jun 2019

Verified traveler

Breakfast was not included in the price; they wanted to put a €150 hold on a credit card;

8/10

Excellent

27 Jun 2019

IAN

Great location.