Name: B&B HOTEL Strasbourg Nord Schiltigheim
Address: 1 bis ave. Pierre Mendès France, Schiltigheim, 67300, FR

4/10

Poor

28 May 2026

Carlos

The hotel location was good and the staff was polite, but unfortunately our stay was very uncomfortable. The air conditioning in the room did not work during our entire 4-night stay. We informed the staff multiple times and were told it would be repaired, but nothing was ever fixed.

Because of this, we had to leave the window open every night, which made it very difficult to sleep due to the constant noise from outside. In addition, the check-in process took a long time before we were attended.

Overall, the lack of air conditioning and poor sleep quality negatively affected our experience.

Business

8/10

Excellent

19 Apr 2026

Sophie

Très bon accueil. Le lit était un peu dur pour moi. Sinon très bien

Self

6/10

Pleasant

19 Jan 2026

Khalid

is ok

10/10

Exceptional

02 Jan 2026

Shai

Nice and welcoming staff, spotless functional room (although very small and basic). Very Good deal for the price especially during the Christmas market season.

Leisure Pet

8/10

Excellent

10 Dec 2025

Siya

Room was small and we couldn't even fully open our luggages. All hotels were very expensive during the holiday season. We only needed for one night stay, so it was considered a pretty good option for ourn budget. Tram station is right outside of the hotel, it's pretty convenient. Plan with extra time tho, I think trams run every 10-15 minutes.
Bathroom was also small. You pretty much can't avoid touching the shower curtain when taking shower. But I would say it was the best shower during our whole trip, great water pressure and hot enough. One thing new to us is they provided a passcode for accessing the room instead of room key. We didn't book breakfast, but we ended up paying that morning because nothing really open on Sunday. And also we smelled pastry since 6am in the morning, kinda made us want breakfast downstair.

Leisure Partner

6/10

Pleasant

08 Dec 2025

Joel

Close to tram to get downtown. Bathrooms are very small and did not have toilet paper refilled. Breakfast extremely meager. 6 people including myself in line for scrambled eggs from a pot that looks like it could feed a family of only 2. Also, the coffee maker makes only enough for about 2-3 ounces ( Dixie cup).

2/10

Poor

04 Dec 2025

Daniella

Good location for the tram and free parking is a bonus. Rooms are small and basic but clean. Breakfast is very basic. Housekeeping was hit and miss — the room was cleaned on day 2 but the bed wasn’t made on day 3. We were only given one towel and one pillow each, but the helpful receptionist provided more when we asked.

The real issue was the other male receptionist. He was consistently rude and unhelpful. When we arrived early, he refused to check if the room was ready and had a young woman draped over his chair, which looked very unprofessional. When I asked about English subtitles on the TV, he said, “You’re in France so they are French.”

At checkout, he acted like he didn’t understand me asking for his name until I said “je m’appelle,” and then pretended not to know what Google was — while standing in front of the “Rate us on Google” sign.

Hotel is fine for a budget stay, but his attitude really let it down.

Leisure Family

2/10

Poor

28 Sep 2025

Marc-André

No refund provided and took 100% of my room charge for no show even if the bill was saying it should be 80%. I try to get a refund for the 20% but the hotel never replied. It’s been 3 weeks. Oh well…

Self

4/10

Poor

07 Sep 2025

Erwin

Lobby smells smoky, property over all needs upgrading from cheap looking bathroom linoleum flooring to handwritten signs etc.

Leisure Friends

8/10

Excellent

14 Aug 2025

Annie

I liked the place and the convenience.

Leisure Family

8/10

Excellent

03 Jun 2025

Norman

Room was nice/quiet...hotel close to tram...convenient for downtown travel.
Check-in was a bit lengthy...problems with internet...couldn't get my room code.

Leisure Self

6/10

Pleasant

07 Apr 2025

Verified traveler

Not for big size /shower with curtain touching you

The smell of the room and toilet wasnt the best. I'm a small size women and I still found that shower with the curtain on your face is quite a challenge. I could barely bend down to wash my legs and I can't imagine how my 1.8m husband managed it😂 It was just a stopover for our family. For the price sake & 10 mins drive from Strasbourg centre for a quick dinner. It isn't that bad. Another plus side, bedding is clean, no need to check out & onsite parking.

Friends_and_family Family

8/10

Excellent

01 Jan 2025

chaitali

The room size was very small, but the rest was okay. The breakfast was super.

Leisure Family

10/10

Exceptional

03 Jul 2023

alain

Le personnel a ete adorable et tres serviable. Localisation parfaite pour deplacement sur strasbourg.

Leisure Partner

6/10

Pleasant

22 Dec 2022

Duel

Check-in was at 2, but nobody was there until almost 1430...there were several people waiting. The hotel itself was fine...older, a little worn, but not bad.

Friends_and_family Family

6/10

Pleasant

11 Jul 2022

Gabriele

Needs a lot of refurbishment. When we arrived the water was dripping through the ceilings and lights!!! No warning signs. No A/C in the room was hard to sleep. The third bed didn't have any duvet or pillow so my child was sleeping under the towel.

Leisure Family_with_children

4/10

Poor

10 Jun 2022

Balazs

It os not clean

Business Self

4/10

Poor

23 May 2022

Lawrence

It wasn't clean and fresh

Leisure Self

10/10

Exceptional

16 Jul 2026

Olivier

Pas de serviette dans la chambre un oublie mais rien de grave

4/10

Poor

09 Jul 2026

Niall

They didn’t clean my room. I mentioned it to the lady at the reception the next morning. She said she would check that for me and then I came back the second night and the room was clean. The aircon does not work properly it only comes on for one minute every 10-15 mins which is not enough to cool the room down.

Self

4/10

Poor

02 Jul 2026

Watina

Lift was not working and got room at 4th floor. Then A/C didn’t work. Then room was changed at 1st floor but A/C didn’t cool the room although it was switched on.
Toilet bowl was not clean.

Partner

8/10

Excellent

16 Jun 2026

Christophe

Accueil de qualité, merci à vous

Self

6/10

Pleasant

15 Jun 2026

Sebastien

Le parking n'est vraiment pas pratique.
Le personnel est accueillant, mais cela reste un hôtel aux murs fins, les chambres très chaudes faute d'isolation et d'aération.
Le séjour d'une seule nuit pour raisons professionnelles correspondait à un établissement de ce standing.
Utile, mais pas spécialement agréable.

Business

6/10

Pleasant

25 May 2026

Joëlle

The elevator was broken all 4 days even though they said it would be fixed the next morning. The AC was broken during a heat wave of over 30 degrees and it was so hot in the room. And we even had a power outage one night.

Partner

10/10

Exceptional

24 May 2026

Ali

good

8/10

Excellent

21 May 2026

Mehdi

Prime et accueil pour dépanner

Self

2/10

Poor

18 May 2026

Seda

17 mayis 2026 da giris yaptik saat 16.00 civarlariydi. Resepsiyondaki calisan arkadas kabaydı. Dil bilmiyoruz ama bi sekilde anlasiyoruz bence bunlar sorun degil. Ancak hal ve tavırlari azarlar gibi konusmalar asırı iticiydi şayet vakit bulamadim tartismaya yoksa haddini bildirirdim.Onun disinda otel merkeze yakın tren istasyonuna yakın temiz bi otel ama kullanışlımi degil..

Friends_and_family Family

10/10

Exceptional

06 May 2026

Florian

Ok

4/10

Poor

04 May 2026

Mirte

Unfortunately a disappointing stay. This was the second time staying at this hotel. The first time us and other people that wanted to check in couldn’t because there was no one at the reception desk. Which resulted in a huge waiting time. It seems that in the morning there is no receptionist and their shift only starts from 14:00 (same as check in time, so that means if receptionist is late/sick there is no one to cover). The automated check in machine was out of order so not helpful at all. Now we wanted to give it another try to stay at B&b Strasbourg nord schiltigheim. But unfortunately not a good experience again. While checking in the computer said twice that the tourist tax didn’t come through even though it passed through the machine and was reduced from the bank. Afterwards they covered this so ok. When we came back to the room after a long day of traveling and staying in the city we wanted to take a shower but there was NO HOT WATER. The receptionist came to the room to check and confirmed and said he was going to contact his manager. The manager stated that the boilers are small and that they probably ran out of hot water. Mind you this was at midnight. He said that probably by the morning there would be again hot water. They didn’t propose anything for a partial refund for the inconvenience. This particular hotel of B&B doesn’t match the standards at all of all the other B&B hotels that we have visited in the past. Very disappointing.

Partner

8/10

Excellent

04 Apr 2026

Sakine

Kein Frühstück gebucht

8/10

Excellent

27 Feb 2026

Jean, Alain

L’honnêteté de l’hôtelier, qui s’inquiétait et s’apercevait d’une réservation en doublon,
Je le remercie, de son écoute et de compréhension .. bref d’avoir annulé cette cette réservation ..

Partner

2/10

Poor

28 Jan 2026

Niclas

Do not buy a hotel room here if you have booked for a good price. Chances are they will cancel your booking a few days before you're supposed to go there and then still claim that the booking is valid when Hotels.com customer support contacts them. I had this exact experience. Despite getting rejected by the counter (after the first confirmation that my booking was supposedly still valid) they still claimed to Hotels.com that my booking was valid. After 3rd attempt of going there, i was finally offered a new hotel.

Stay away from this hotel.

2/10

Poor

16 Jan 2026

Matthieu

Pour bien dormir, fuyez cet hôtel ! Aucune isolation phonique. Du passage jusque très très tard dans la nuit. Impossible de dormir (et pourtant je dors bien).
Le personnel est au courant, mais ne fait pas grand chose.

Business

4/10

Poor

14 Jan 2026

lionel

L'hôtel ne fait pas le ménage dans les chambres si séjour de plusieurs jours, ne tient pas compte des remarques du client sur la propreté (lavabo non nettoyé, lit non fait), le petit déjeuner, à volonté, n'est plus disponible à 8H30 pour rupture de produits ! L'endroit est bien situé, la literie est de qualité.

Partner

6/10

Pleasant

13 Jan 2026

Ball

Bonjour,

J’ai mis comme appréciation moyen car j’avais la sensation d’avoir froid dans ma chambre. Accueil correct et petit déjeuner servi au top.

Business Self

8/10

Excellent

08 Jan 2026

ODDDOUX

Accueil : RAS
Chambre : chaude malgré les frimas
Chambre : qualité du ménage à revoir (poussière)
Douche : rikiki mais plomberie et constance de la température de l'eau parfaite.
En conclusion : pas le grand luxe, mais prix correct

Partner

8/10

Excellent

26 Dec 2025

Christianne

Fiquei muito satisfeita com a hospedagem. Hotel limpo, bem cuidado só a localização que e um pouco longe do centro da cidade.

Partner

10/10

Exceptional

25 Dec 2025

Alexia

C’était super. Il a des prises que d’un seul côté du lit mais sinon parfait

6/10

Pleasant

22 Dec 2025

William

Très petit parking heureusement il y a un parking exterieur juste a cote.
Chambre bien pour 1 a 2 nuit salle de bain trzs petite c est compliqué pour les grandes personnes

Partner

8/10

Excellent

21 Dec 2025

Maud

Hôtel bien situé car proche d’un arrêt de tram. La chambre était très propre.

Friends_and_family Family

4/10

Poor

19 Dec 2025

Luca

La prenotazione su Expedia prevedeva il pagamento in struttura, anche se per confermare la prenotazione veniva richiesta una carta.

La struttura ha comunque voluto procedere ad incassare l'importo prima dell'arrivo ma, dato che la carta era di tipo ricaricabile e l'importo residuo non sufficiente a coprire il totale della prenotazione, la struttura ha annullato la prenotazione.

All'arrivo ci è stata comunque fornita una camera (pagata con la stessa carta opportunamente ricaricata) ma ad un prezzo superiore a quanto trovato su Expedia.

Leisure Family_with_children

8/10

Excellent

17 Dec 2025

sandrine

Salle de bain sale cheveux dans la douche et WC matelas très sales

Partner

4/10

Poor

07 Dec 2025

Olivier

L'ascenseur en panne, rien ne fonctionnait...
Le lieu n'est pas terrible, juste devant une avenue extrêmement passante avec peu d'isolation thermique et phonique. Seul point positif, le tramway a proximité.
La chambre est vraiment minuscule et le ménage n'a pas été effectué pendant le temps du séjour. Seules les serviettes ont été changées.
Aucun équipement particulier. Pour le standing, on s'attend à avoir a minima une bouilloire et un accueil café/thé.
Le rapport qualité/prix est inconvenant.

Business

8/10

Excellent

01 Dec 2025

Daniel

War alles okay, vielen Dank!

Leisure Partner

10/10

Exceptional

18 Nov 2025

JEAN-CLAUDE

Bonne literie. Juste le parking tres delicat... trop petit , cases trop etroites pour certains vehicules ...

Partner

6/10

Pleasant

28 Oct 2025

Maxime

L’abattant toilette cassé, rideau douche salle

Self

6/10

Pleasant

15 Oct 2025

Olga

Für eine Nacht ok. 😐 Zimmer leider sehr hellhörig, Check-In tatsächlich ab 14 Uhr - da sind die meisten Hotels kulanter wenn man mal eine halbe Stunde zu früh anreist. Badezimmer sehr klein. Frühstück leider sehr enttäuschend. Kaum Auswahl, da sind wir von anderen B&B Hotels viel mehr gewohnt. Die Lage war jedoch sehr gut und Parkplätze für Gäste kostenlos. Gute Verkehrsanbindung. Personal sehr freundlich.

Leisure Family

10/10

Exceptional

13 Oct 2025

R Daiana

Quarto limpo, cama confortável , funcionários excelentes .

Só faltou frigobar e pelo menos uma chaleira no quarto .

Partner

6/10

Pleasant

07 Oct 2025

James

It was just Ok, but perhaps a littke over priced.