BB
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City Residence Strasbourg Centre
Strasbourg · France
Rue Des Magasins, 1View location
7.8/10Very good1,746 Reviews
Cleanliness7.8/10 7.8
Service7.8/10 7.8
Comfort7.6/10 7.6
Condition7.4/10 7.4
Location6.8/10 6.8
Neighborhood7.6/10 7.6
Value8.4/10 8.4
Amenities7.6/10 7.6
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About City Residence Strasbourg Centre
This apartment hotel is located in Strasbourg, the capital of the Alsace. Various shopping and entertainment venues are within a few steps of the hotel. There is a stop for the public transport to be found 300 m away.
The historical old town centre of Île de la Cité together with the famous gothic Strasbourg cathedral lie around 10 minutes away. The congress centre and the European Parliament are around 4 km from the hotel. In addition, the city's airport is about 25 km away.
This hotel comprises a total of 175 apartments spread over 4 floors. Guests are welcomed to use the breakfast room, where a continental breakfast buffet is proposed in the morning. There is a car park for those arriving by car.
The rooms have a bathroom with shower, a kitchen area (with refrigerator, cooktops, oven, crockery and arrangements), and central heating.
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A stay at City Residence Strasbourg Centre places you in the heart of Strasbourg, within a 15-minute walk of Strasbourg Christmas Market and Train Station Square. This aparthotel is 0.6 mi (0.9 km) from Place Kléber and 2.3 mi (3.8 km) from Strasbourg Cathedral.
Make yourself at home in one of the 156 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Conveniences include desks, housekeeping is provided on a limited basis, and irons/ironing boards can be requested.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
-
Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
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Optional fees
- Fee for continental breakfast: approximately EUR 14 for adults and EUR 6.5 for children
- Self parking fee: EUR 14 per night
- Pet fee: EUR 5 per pet, per night
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Arabic
Russian
Portuguese
English
French
Spanish
Nearby attractions
Place des Halles Shopping Centre
0.3 km / 0.2 mi
Haguenau Square
0.5 km / 0.3 mi
Printemps Department Store
0.6 km / 0.4 mi
Train Station Square
0.6 km / 0.4 mi
Old Saint Peter's Church
0.8 km / 0.5 mi
Saint-Pierre-le-Jeune Church
0.9 km / 0.5 mi
Aubette
0.9 km / 0.5 mi
Place Kléber
0.9 km / 0.6 mi
National School of Administration
1 km / 0.6 mi
Galeries Lafayette
1.1 km / 0.7 mi
Broglie Square
1.1 km / 0.7 mi
Covered Bridge
1.2 km / 0.7 mi
Strasbourg Museum of Modern and Contemporary Art
1.2 km / 0.7 mi
Rue des Hallebardes
1.2 km / 0.7 mi
Egyptian House
1.2 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Number of floors (main building): 4
- Number of floors (annexe): 4
- Accessible rooms: 12
- residence
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
Show 16 more facilities & services
- Airport
- Harbour
- Golf course
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Multilingual staff
- Cloakroom
- Lift access
- Bicycle storage
- Non-smoking area
- Breakfast room
- Breakfast buffet
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO COMFORTSTUDIO • COMFORTSTU.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
STUDIO COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: STU.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIUMRoom • PREMIUMROO.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
Room PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO TWO BEDSSTUDIO • TWO BEDS • 1 BedroomSTU.2B
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchen utensils, plates & cups
- Shower: 1
- TV
- Kitchenette
- Room size (sqm)
- Toiletries
- Wi-fi
- Wheelchair-accessible
Show all 10 amenities
- Microwave
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
STUDIO TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B
Room amenities
- Kitchen utensils, plates & cups
- Shower: 1
- TV
- Kitchenette
- Room size (sqm)
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Microwave
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO PREMIUMSTUDIO • PREMIUMSTU.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
STUDIO PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: STU.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BED • 1 BedroomSTU.DB
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchenette
- Room size (sqm)
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Microwave
- Fridge
- Kitchen utensils, plates & cups
Show all 10 amenities
- TV
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
STUDIO WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DB
Room amenities
- Kitchenette
- Room size (sqm)
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Microwave
- Fridge
- Kitchen utensils, plates & cups
- TV
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Residence Strasbourg Centre
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about City Residence Strasbourg Centre
100
reviews shown
Piotr
Bardzo dobry hotel z kuchnią . Jedyny minus to brak dużej ilości naczyń i sztućców i brak korkociągu.
Eduardo Daniel
Excellent! Great room with everything you would need! Great staff too!
Katerina
Great stay. We enjoyed the breakfast and the hotel is in walking distance of many shops and restaurants.
Mark
Clean comfortable and good location,walking distance to the station and old town.
kylie
The room was clean, easy checkin.Thete is parking.
It is 10 minutes walk from the station and 10 minutes walk to a large shopping centre ,with a very good supermarket.
Great for being able to cook a meal.
It is 10 minutes walk from the station and 10 minutes walk to a large shopping centre ,with a very good supermarket.
Great for being able to cook a meal.
Dahlia
Great location very close to the train station and city centre! The hotel was clean and felt safe, and there is self-serve laundry available at a partner hotel about one block away.
Cheryl
Minimal amenities, shower didn’t drain well. Properties not updated
Carlos
I was not expecting a luxurious hotel, but maybe a little more for the money I paid. The entrance was not very clean, the hotel staff were ok. The room was spacious, but not very clean. The hotel is only 10 min walking distance from the main train station and outside the old town 15 min walk.
Amie-Jay
Room was good for the price. Location was also very good. Nice that we got a cup for the markets and locally made jam. Would recommend and would stay again
Rick
The staff at this hotel were friendly and helpful but this is a 2 star, very uncomfortable hotel. The mattress and pillows were thin and I constantly had to move because my body hurt laying in bed. It was 2 nights of poor sleep.
Dovile
Amenities quite poor
Tiffany
This hotel was great! Pretty central location, I felt we were able to walk to locations easily (15 minutes maximum to the city centre for the Christmas markets!!) the best part about this hotel is that it has a small kitchenette! You can actually store your food in the Kiki fridge provided, but also make/reheat food on the stove top or in the microwave which was AMAZING. The staff were also friendly!
Daniel
For a place to sleep (and just that) this place is sufficient. But if you want safe and clean, avoid this place. On both nights while walking to the accommodation we were followed and harassed by someone asking for cigarettes. The room also had an odd smell (especially the bath towels) which put us off. The only (slightly) redeeming quality was the breakfast and the variety. The staff didn’t feel professional or kind (like that didn’t want to be there). We’ll be avoiding this chain in the future.
John
The room was really good, very spacious.
Lisa
We didn’t have breakfast
alison
It was ok
Razel
It’s clean, I love it has fridge and microwave
Lucia
Gorgeous little room very clean nice bedding lovely little kitchen area with cooking facilities and cups plates etc. Absolutely fabulous. Highly recommended
Robert
No WiFi. Long wait at reception. Rude behavior from staff at breakfast.
Marijan
No breakfast
David
Nice and clean hotel. Friendly and helpful staff! About a 10-15 min walk to the main trainstation. Also a 15 min walk to La Petite France.
Regina
Excellent stay in Strasbourg city residence
Kitchen is well equipped., room is very clean and it will be good if there is a box of tissue paper can be added to the room . Other than that it’s a superb place to stay.
Jun
Great location that was close to transportation, shoppIng and groceries. A good, clean room with enough.
Kitchen stuff was enough-though some utensils were in poor condition and we did not use.
Staff efficient and friendly.
Kitchen stuff was enough-though some utensils were in poor condition and we did not use.
Staff efficient and friendly.
Raymond
It’s located in a quiet spot about a 10 walk from the train station
Even though there’s not a lot in that location you really aren’t very far from the heart of strasbourg
Friendly staff and all in all decent choice in a hotel
Even though there’s not a lot in that location you really aren’t very far from the heart of strasbourg
Friendly staff and all in all decent choice in a hotel
Ebrahim
Staff were unhelpful as no notes for new staff re defective lights in our room during nights.
ann
ugh
the hot water tank directly above the toilet terrifying, did not seem secure enough. the shower cubicle lime scale and dirty. reception and eating room terrible, dismal, dark, dingy. could not recommend to anyone, perhaps I should have stayed in the lagrange just down the road.
Angela
The hotel was nice, very clean and the receptionist very helpful when checking in. Easy walking distance of the centre and good parking faciliry. It was a shock when we arrived for breakfast at the amount of people there. We waited for the queues to reduce and the food to be replenished and all was ok. The breakfast staff worked hard. Overall a good experience.
Oksana
Great hotel, good location, spacious and cozy room.
Sesilia
Enjoyed my time there and the staff were very friendly. Thank you!
Karen
reasonably priced
clean cheap accommodation. 15 mins walk into main area
Damien
Clean and spacious room except for the toilet, which had a severe sewage smell that lingered. Well-furnished and equipped with dishware, tea and coffee, a TV, linens, and a fridge. Conveniently located and the employees were nice.
Jennifer
It is a convenient hotel for the entire city and the staff is very friendly.
Elie
Elivater not working , towels must to pay
Britta
It was nice to have a kitchenette. Wifi doesn’t work in the room though.
Husam
The building and room needs major renovation and upgrade for the price they charge.
Fadil
Location
christine
Need some renovations
Jeremy
Everything was very good. Kitchenette could be improved with oven, wine glasses and tea towel. But overall really great.
Terry
Perfectly adequate
Perfectly acceptable inexpensive operation. Staff were quite helpful when required. Nonetheless, it seemed a little funky compared to that usual class of hotel.
Maria
A bit of a walk but it is quiet and clean, staff are very friendly and helpful. I requested an extra pillow and it was delivered very fast to our room.. There is a kitchenette with microwave and cooking utensils and stuff but we only used the fridge and kettle and the mugs and spoons. Overall a pleasant stay, merci?
Vered
There was en early May heat wave during my three day stay in Strasburg, with temps topping 30C. Good thing i booked a hotel with air conditioning, right? Nope. The guy at reception said rhe hotel AC was switched to heating, and because the heat wave was forecast to be over on three days, they werent going to swith it to cool - I should just open the window. Well, it's 30C out, so I don't see how that would help. Now I don't know what switching the whole AC system to 'cool' entails, but unless they'd have to send someone with an ice ax to the frozen tundra to retrieve ice for the AC, i dont get how they can justify making their guests so uncomfortable for the entirety of their stay.
Katherine
Everything was spotless, but the team at the reception are not the kindest. Despite that, I highly recommend this place to stay in Strasbourg.
Hanh
Good location nice
Pedro
Nice apartment need improvement on bed and pillows. Need more items on the kitchen in order to cook . Need new towels. Very close to the mall and town center. The offer free hot vine which was perfect coming back from the cold weather .
Recommended
Recommended
kel
Good restaurants close by, everything in walkinh distance
Sharmaine
Very well equipped hotel, was not expecting a mini kitchen in the room. It was stocked with a stove, microwave, sink and a fridge. Amazing for preparing warm meals in winter. Great stay! The lobby had daily hot wine for you to take.
Benjamin
great place
James
Good location and comfort level for several days
Good location with a fairly short walk from the main train station. Close to a large covered shopping center with a full service grocery store. A reasonably easy walk to the old city. There are a few good restaurants within a few blocks. The room was comfortable and the kitchenette very convenient. Simple decor. Front desk personnel were very nice and helpful.
Imad
great location near Station. Bathroom fixtures are disconnected in part, low maintenance .
Lesley
A nice & clean apart hotel. Equipped well & roomy. About 15 mins walk from all the action x
Desi
Location is great. only 10 mins walk to the station. receptionists were helpful.
However the condition of the room was poor, toilet has multiple damages. No locker, but big room.
However the condition of the room was poor, toilet has multiple damages. No locker, but big room.
Kabita
Hotel was average, room was basic but very clean. Had problem charging our phones because there was no socket! We had to use the kettle power socket.
Just stayed for one night. Train station is 10 mins walk and most of the attractions are walkable.
It was lovely to be welcomed with Mulled wine at the Reception which felt very festive as we were there for Christmas market!
Just stayed for one night. Train station is 10 mins walk and most of the attractions are walkable.
It was lovely to be welcomed with Mulled wine at the Reception which felt very festive as we were there for Christmas market!
Christopher
Nice hotel
Clean, hot showers, good breakfast, free holiday gluhwein was a great touch!
Verified traveler
Hospitable and Overall Positive
Comfortable and kind, it was a great staff and location. Could be a little more clean and the thermostat was locked higher than our comfort, but the place itself was a joy overall and I will recommend another stay!
Mitchell
Close to the main train station and a short walk away from the old city are positives about the hotel. It is starting to show is age now and is in need of renovation
Maria
The only thing I would mention it needs to improve is the cleaning of the shower, there is a need to use a brush and bleach to remove all the mould and dirt build ups. It is not very nice to have a shower when it is not super clean.
Mariana
The place is very good, quiet area, walking distance to center, accesible. My only suggestion is that at least someone could collect the garbage from each apartment everyday or we could leave the garbage outside the apartment and someone collect it. They did not have a system in place for everyday collect the trash so we had to take it around the block where is the parking lot and a lot of garbage containers and rats walking around.
Verified traveler
The Elevator was broken most of the time, and the cleaning staff held it up most of the early day.
Verified traveler
Need to refurbish
The lift was out of order, air conditioner not working, no tissue box available.
Daniela
Close to train station, easy walking distance to main attractions, quite large, modern and clean. Strongly recommend this place.
John
Nothing good about this stay. Every dish and utensil had food residue. The floor was dusty. My room overlooked the train tracks with the accompanying noise. My key card had to be reprogrammed every day. There is only one elevator and the cleaning staff monopolize it.
Jeannette
I really liked to be at this property close to the center of the city and close to the train station. I like the breakfast and the room was clean and comfortable.
Ervis
Good area
Verified traveler
Easy to find.
Verified traveler
Lovely One-Night stay
I thought this was a very pleasant stay. My room was very spacious, clean, well-equipped and with adequate air conditioning. The shower was clean with strong water pressure and the bed was comfortable. Nice receptionist too and the 24h reception is very useful. Less than 10 minutes’ walk from the train station and about 15 to the old town, which is fabulous!
Ali
The staff are kind and supportive, but the back rooms are cramped and have a sad ambiance, although they are clean. Rooms are not like what you see in the pictures.
Nicky
Great dog friendly hotel!
Stayed in a Junior Suite which was a great size especially as we had our dog with us. Very comfortable.
Francois
Recommended
Super staff. Clean and full kitchen. Only the bed wasn’t confortable as expected.
Verified traveler
Better than expected
Rooms were basic but clean and with enough kitchen facilities to do simple self-catering. Just 10 minutes walk from the station and about 15 into the city.
I had feared the worst after reading reviews about how noisy it was. Clearly this must have been due to the other guests staying at the time, as it was almost unnaturally quiet during my stay. I was also lucky to get a room overlooking a side street.
I had feared the worst after reading reviews about how noisy it was. Clearly this must have been due to the other guests staying at the time, as it was almost unnaturally quiet during my stay. I was also lucky to get a room overlooking a side street.
Kinga
Nice room
It’s a nice hotel with a good size of room. Close to the central with a friendly staff.
Raymond
Shower didn’t work
No late check out given even though I explained why I checked in late and told them re train delays and had no sleep for 24 hours
No late check out given even though I explained why I checked in late and told them re train delays and had no sleep for 24 hours
Andres Alonso
All quite good.
Marco Antonio Robles
The check-in and the staff was excellent, l also had a question a few days before my arrival and they answered fairly quickly. The rooms are exactly as the pictures and rather spacious, l will definitely stay again in this hotel. :-)
Donald Nfor
I recommend this Hotel
Every thing is super
Every thing is super
Shane
Perfectly fine clean place to stay near train station
laura
Everything perfect except for cleaning i stay 6 nights and thwyvdidnt clean my Room
Laura
In need of TLC
The hotel is in a convenient location, about 15-20 minute walk from the Cathedral. Staff were helpful. However the rooms are dated and in poor condition. There was mould round the shower base and the tiles needed cleaning. The currains had holes in and were dirty, and there was only one pillow provided.
Socrates
It is very near the train station. We arrived early but the staff let us store our luggages so that we can go around. The island, where most of the attractions are is walkable.
Manuel
Good property. Very high value. Not very expensive and is a decent room. Not too many frills. Staff was very welcoming and gave us a cup for the christmas market that saved us a few euros.
Barbar
Staff friendly and helpful. Room ok. Good location. However the elevator broke down several times so had to climb up and down 5 flights of stairs with luggage.
Son
Very cosy and clean!
Dennis
Strasbourg, a fairy tale city!
Great place to stay. Less than 10 mins from the main train station and about 7 mins to a large mall.
Strasbourg is simply beautiful, a fairy tale place to be in!
Strasbourg is simply beautiful, a fairy tale place to be in!
darren
Avoid at all costs. Starting with check-in we’re the receptionist could barely be bothered to utter a word - his phone must have been more interesting. Only interested in us paying the local tax. Didn’t explain which floor we were on or anything.
The room was poor (apart from the air con, which was good). An open electrical connection box in the room (luckily no children in our party, otherwise could have been very dangerous). Water boiler directly above the toilet. As long as you didn’t stand up when you left the loo, you were ok. 1 working light - 2 other lights, though both missing bulbs. 1 working plug socket. No coat hangers at all. Why have a wardrobe if you can’t hang clothes up ? Request for fresh towels (via email, message and asking Expedia) was ignored. Had to use the same towels through the stay. Felt unsafe as followed in a couple of times very closely and it appeared people were trying to gain access to see which room you were in. Hotel Quite obviously not interested. Complained to Expedia who were just as bad and kept us on hold an hour saying they were trying to get an answer from the hotel about a refund (which was refused). We didn’t want a refund, just fresh towels, light bulbs and coat hangers. Seriously avoid like the plague. The ‘welcome’ should have been a warning sign about this ‘hotel’.
The room was poor (apart from the air con, which was good). An open electrical connection box in the room (luckily no children in our party, otherwise could have been very dangerous). Water boiler directly above the toilet. As long as you didn’t stand up when you left the loo, you were ok. 1 working light - 2 other lights, though both missing bulbs. 1 working plug socket. No coat hangers at all. Why have a wardrobe if you can’t hang clothes up ? Request for fresh towels (via email, message and asking Expedia) was ignored. Had to use the same towels through the stay. Felt unsafe as followed in a couple of times very closely and it appeared people were trying to gain access to see which room you were in. Hotel Quite obviously not interested. Complained to Expedia who were just as bad and kept us on hold an hour saying they were trying to get an answer from the hotel about a refund (which was refused). We didn’t want a refund, just fresh towels, light bulbs and coat hangers. Seriously avoid like the plague. The ‘welcome’ should have been a warning sign about this ‘hotel’.
Mai
Hotel receptionist was awesome. Very helpful and friendly.
Fabricio
Run away from this place!
This was a super disappointing experience. The internet does not work, it's ok to check emails but it's not going to work for anything else. I was surprised that the internet was not working so I went to the reception and asked if something was happening, then the lady working at the reception told me it's usually slow, and she gave me the address of an internet cafe if I needed access to internet. The day after I asked the manager if I could leave because I needed internet to work, then she suggested moving to a room closer to the reception area, which I did, but the internet signal was still quite poor, so what I had to do was to get my own separate internet plan to use during my stay there. Also, the new room I got had a super disgusting smell of garbage, it came at times during the day, but sometimes it was so bad that I couldn't even sleep. The cherry on top of the pie happened on the last day I was there, the elevator was broken so I had to take my suitcases by the stairs. Management is aware of all these issues because they were not even surprised when I told them, it's unbelievable no one does anything to solve them.
Tatyana
Very good location. Close to the city center.
Isi
Clean, confy bed and pillow, with air conditining; 4 min walk from Train station and 10 walk to Petit France, in door parking. Very friendly english spoken staff. Overall i would go back.
CHRISTOS
The rooms should be better inspected and treated by the management.
They need repairs and more careful cleaning.
Due to this reason the hotel cannot get more than 6/10 according to my opinion.
They need repairs and more careful cleaning.
Due to this reason the hotel cannot get more than 6/10 according to my opinion.
Margaret
Staff were amazing. Great location. Great breakfast. The only issue I had was wifi
Kept losing connection. Needs to be improved
Kept losing connection. Needs to be improved
?????
The hotel deserves more positive reviews than negative ones. There are things that leadership and management need to work on. But they themselves know about them. Would definitely recommend for a short stay.
Brian
Great location and worth the price.
Andres Alonso
Good
Andres Alonso
El lugar tiene lo justo, sin lujos. Volvería encantado.
Gerry
Nice staff/ no housekeeping
Staff was very friendly and helpful. However the room was not cleaned and the sheets and towels were not changed for the duration of my stay. There was mould in the shower as well.
Joseph
No AC and next to the rail station
The hotel is right next to the rail train station, so, the noise is uncomfortable and in addition because the AC did not work , you need to stay 24hrs with the window open. There is no housekeeping in the 5 days that we stayed.
We spoke to them about the AC and they were aware but they did not offer any solution. We couldn't rest well any night since it was over 30 degrees Celsius every night.
We spoke to them about the AC and they were aware but they did not offer any solution. We couldn't rest well any night since it was over 30 degrees Celsius every night.
Patrice
Perfect for a two days stay!
Nice little studio for a two nights stay. Walkable distance from everything. Great staff! Bee a little too soft for my taste, but confortable. They were installing A/C while we were there (June 2022).
Grace
around 10 minutes walk to the central station, room was quite spacious, with kitchen and all the things you will need. Wifi was easy to connect. Staff was nice.
Verified traveler
Friendly staff, larger rooms than the average European hotel, great value
Laura
After reading the not-so-positive reviews online, our kind of snotty teenagers were a bit skeptical about staying here but at the end of the day, everyone was pleased with the hotel and the service and we would stay here again in a heartbeat! It was the cheapest hotel we found in Strasbourg but we have stayed in many more-expensive but dirty and uncomfortable hotel than this, so it was a very good value for the money.
Verified traveler
Nice clean room, plenty of room and had a small kitchen, would recommend this place to stay.
Location & surroundings
City Residence Strasbourg Centre
Rue Des Magasins, 1, Strasbourg, France
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City Residence Strasbourg Centre
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