Arok Hotel

France , Strasbourg
STRASBOURG, 7 Place de la gare, 7
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100 reviews shown

10/10

Exceptional

04 Mar 2026

stephen

Yes very good breakfast and location to station and restaurants/bars

Partner

10/10

Exceptional

12 Feb 2026

Mari

Great staff, nice room.

Business

10/10

Exceptional

30 Jan 2026

Matt

Great room, amazing location and breakfast was perfect.

10/10

Exceptional

29 Jan 2026

Gabriella

Convenient location directly across from the train station. Spacious room, small balcony overlooking the square and railway station. Staff were very friendly, nice to deal with. Enjoyed the novel decorations in the lobby. Very walkable to the downtown core and Christmas markets, very popular with visitors. We would definitely return.

10/10

Exceptional

18 Jan 2026

Anthony

Funky, busy little hotel. Perfectly located across from the main railway station. Right next to GareMandise Boulangerie. Great bed, clean, comfortable. A great little hotel, would have no hesitation in staying again. Loved it.

Leisure Partner

8/10

Excellent

06 Jan 2026

Erin

The soap dispenser is difficult to use if you have arthritis. Was disappointed there was no mini fridge in the room.

Partner

10/10

Exceptional

01 Jan 2026

Katy

Comfortable beds, good size room. Would stay here again.

Family

10/10

Exceptional

28 Dec 2025

Adrian

Room was fantastic

10/10

Exceptional

27 Dec 2025

Hunter

Great room, quiet, clean, friendly staff. Unbeatable location for convenvience.

Partner

10/10

Exceptional

20 Dec 2025

Jana

Everything at Hotel Arok was excellent!!

Leisure Friends

10/10

Exceptional

20 Dec 2025

Krista

The breakfast was one of the best we have seen, the hospitality was welcoming, and we loved the branding, girl power at its finest! 100% recommend! Oh and the location is right across the street from the train station which was very handy!

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Suzanne

Very clean and very quiet. Modern and very large bathroom. Sleeping area very small - not much room around bed. Helpful/functional shelf/armoire.
Nice lounge space on main floor with 24 hour coffee/hot coco/tea machine.

Great location across from train station but very easy to walk to Isle of Strasbourg and all the Christmas markets.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Robyn

We were upgraded, room was perfect, staff were very helpful and location for train travellers was perfect. We spent 3 night there, very happy with everything.

Partner

10/10

Exceptional

17 Dec 2025

Candice

Hotel is right across the street from the train station and very walkable to town center. Rooms are in good condition and clean. Breakfast is fine and like the option to help myself to beverages and snacks in a sitting area off the lobby. Staff friendly and knowledgeable.

Leisure Partner

8/10

Excellent

16 Dec 2025

Ramil

Spacious room with a view of Gate de Strasbourg. Room was clean and spacious with separate toilet room and shower room.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Kenneth

10/10

Exceptional

13 Dec 2025

Sheri

Breakfast was ok. Some good options.

Self

6/10

Pleasant

13 Dec 2025

Christine D.

The room was decent and the staff were excellent. We couldn’t seem to make the air work in our bedroom and our window faced a courtyard with loud HVAC equipment so opening the window wasn’t an option either. Breakfast was not great.

10/10

Exceptional

12 Dec 2025

Christine

Really comfortable and nice boutique hotel. Breakfast was great. Only complaint is that the shower was only handheld. They should install a holder for the shower head.

Leisure Family

10/10

Exceptional

11 Dec 2025

Monica

Beautiful property, clean rooms and comfy bed

6/10

Pleasant

10 Dec 2025

Danny

Best location for Marienplatz and other Christmas Markets nearby. Also walkable to the Resizldenz Palace.

Leisure Family

8/10

Excellent

10 Dec 2025

Margaret

Very comfy bed but very small and very small room. Location worked out great being right across from the train station and nice enough walk to all sites. My husband hated the small bed and room and complained. Not sure why we were given the worst room.

10/10

Exceptional

09 Dec 2025

Angela

Hotel had a great atmosphere. Access to tea and coffee all day. Lovely little Christmas gift. Hotel clean.

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

Brittni

We had the Chambre Double Supérieure Annexe room and we loved it! You do have to use a seperate entrance a few steps away from the reception building, but that didn't bother us. The hotel is stylish, clean, and very comfortable. We loved the view of the station outside. The staff were friendly and attentive. Our bed was super comfortable and the bathroom and shower were excellent. We enjoyed the free hot drinks and snacks (though, as Brits, would still have loved a kettle in the room). The only thing to keep in mind is that the air conditioning is weak. We visited in Winter so just openned the window, but in Summer could be annoying. But personally we wouldn't hesitate to return!

Leisure Partner

10/10

Exceptional

09 Dec 2025

robert

Great staff, location and service

Partner

10/10

Exceptional

09 Dec 2025

Michelle

Courteous staff Room was clean & comfortable. Breakfast was amazing. Able to stow our backpacks as we ventured through Strasbourg. Highly recommend this hotel!
Michelle Y

Leisure Family

4/10

Poor

09 Dec 2025

Vicky

We had to help ourselves to “cold” coffee in bar area as no facilities in room. Staff were friendly and location good for station. We booked a Superior Double room but we definitely did not get what we booked. The room was like a shoe box, nowhere to put cases and the lighting was dreadful, couldn’t see anything even with the curtains open. Bathroom was ok but shower didn't drain properly and again, nowhere to put toiletries. All in all very disappointing for price paid!

Leisure Partner

10/10

Exceptional

08 Dec 2025

Roberto

Excellent location, clean and spacious room.

Leisure Partner

8/10

Excellent

08 Dec 2025

Christine

The location was great ( across from train station and very close to Petite France.
The breakfast buffet had a nice variety of choices.
We were in the new building next door and found the room very small! There was no coffee maker although they did offer free coffee next door in the main hotel.

Leisure Family

10/10

Exceptional

05 Dec 2025

David

We had a lovely room with a great view. The room was clean, the bathroom had a nice roomy shower cubicle and like the room nice and clean. Staff at reception were friendly and helpful booking a taxi for us back to the airport. The location is great for petit france access and also close to the station. I would happily stay here again.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Danielle

Hotel was decorated beautifully, great breakfast, loved the extra coffee always available in lobby, friendly staff, great location.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Lea

Clean, modern, spacious room.

Self

10/10

Exceptional

02 Dec 2025

Jonathan

Hotel was in a good location to everything we needed we would definitely stay there again

Partner

8/10

Excellent

02 Dec 2025

Doron

Mainly the friendly staff and the room which was relatively good seized for French standards. The bed for 2 was less comfortable there was no bed reading light

Leisure Partner

10/10

Exceptional

02 Dec 2025

Neil

Great location clean room comfortable bed… pleasant and friendly staff easy check in

Friends_and_family Friends

8/10

Excellent

01 Dec 2025

Tim

Really nice hotel. Brilliant location opposite station. Funky style. Friendly staff. Clean and spacious room... Strangely no high level fitting for the shower though that meant having to hold the shower head whilst showering

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Amy

Lovely helpful staff and very comfortable bedding. It would be nice if they included shampoo and conditioner but overall we loved out stay!

Leisure Friends

10/10

Exceptional

26 Nov 2025

Jose

The service! The ambiance and breakfast!!

10/10

Exceptional

11 Nov 2025

Shannon

The Hotel Arok couldn't have been more ideally located in Strasbourg - steps away from the train station, right in the heart of everything, a short walking distance from Petit France. The rooms were small, but clean, had plenty of amenities and a nice bathroom and shower. We appreciated the safe in the closet for our valuables. We did not take advantage of the breakfast provided but preferred to have breakfast at one of the local boulangeries close by. The staff were for the most part, friendly and helpful. We liked the artwork and the modern decor of the hotel. We would highly recommend the Hotel Arok for a business trip or a vacation stay. I will also review this hotel on my travel blog - A Lady Well Travelled. Thank you!

Business Friends

10/10

Exceptional

30 Oct 2025

David

The room was spotless and very very quiet!
The breakfast was good and the staff is friendly.
We recommend this hotel.

Partner

10/10

Exceptional

28 Oct 2025

wayne

Excellent property and we would stay again. Great location right across from the train station.

6/10

Pleasant

22 Oct 2025

Antonio II

Convenient Location

Breakfast staff were very attentive and helpful.

Partner

10/10

Exceptional

20 Oct 2025

Christopher

Brilliant hotel

We thoroughly enjoyed our stay at the Arok and would strongly recommend it. Our room was large, well maintained and comfortable. The hotel is very convenient for the main station. The staff were friendly and helpful and we really liked the ambience. Nice to have a welcome drink and free coffee on tap. Ten to fifteen minute walk to centre.

Partner

10/10

Exceptional

14 Oct 2025

Rachel

Really cool vibe here. Small but nice rooms. Great for our one night stop over. We made use of the sauna which was excellent. Very convenient to train station and centre of town. Loved it.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Barry

Rooms were modern and clean and nicely appointed. Also, good value and close to railway station.

Leisure Friends

8/10

Excellent

12 Oct 2025

Christopher

Staff good, room in annexe was nice, but in terms of minor issues - there were odours from the drains in the morning and you need to keep the bathroom door closed to avoid noise from other room flushing. Cute little gym/library, free coffee is a win (would be nice to have an accessible machine in the annexe), excellent location. Would definitely stay again.

Partner

10/10

Exceptional

10 Oct 2025

Beth

Spacious room and bathroom. Excellent service - a special thanks to Samira who is in charge of the breakfast buffet service. Despite being solo in the area, she was able to give the guests premiere service.
I highly recommend the hotel. Will definitely stay here again. We stayed 4 nights.

Leisure Family

10/10

Exceptional

04 Oct 2025

Jac

Lovely to have a proper coffee machine available 'free' 24/7 rather than sachets in the room.
So easy travelling by train, and the big AROK sign at the top of the building, visible as soon as exiting the station made it ultra easy to locate.
Quirky and stylish, a great stay.

10/10

Exceptional

02 Oct 2025

Victor

Good experience. Nice location and service.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Melissa

Property was located very close to the train station but still an easy walk into the old town area. If travelling by train it is ideal! Lovely rooms and good breakfast. Great value for money and would highly recommend :)

8/10

Excellent

25 Sep 2025

Corli

Clean room. Comfortable bed. Excellent location across from train station.

Leisure Family

10/10

Exceptional

24 Sep 2025

Monica

The hotel was better than expected. The Staff super friendly. Was clean, an everything in good conditions

Leisure Family

10/10

Exceptional

24 Sep 2025

Kate

We liked the location, and the wellness library was a fun little perk too.

Leisure Partner

6/10

Pleasant

23 Sep 2025

Patricia

I chose this hotel because of its proximity to the train station, and to the area where tour guides and buses pick up the travellers. The front desk personnel was very attentive and helpful. This hotel is good for young people who do not mind the lack of an elevator or air conditioning. The building is old, with some steep stairways. I loved the magnifying mirror in the bathroom.

Leisure Self

8/10

Excellent

22 Sep 2025

Katie

Within easy distance to train station and main town. The hotel is clean and tidy would have liked tea/coffee in the room but sosrt from that alll good. Would recommend

Leisure Partner

8/10

Excellent

17 Sep 2025

Ha Jung

위치가 기차역 바로앞이라서 좋았습니다

10/10

Exceptional

13 Sep 2025

Raymond

The room was much bigger than expected. Great breakfast.

Business_and_leisure Self

8/10

Excellent

11 Sep 2025

Richard

This hotel is in an ideal location right across from the train station, next door to two boulangeries and next to a walkable street up to the old city. The hotel was super quiet. We really liked it. FYI, we choose this one for the elevator but my 75-year-old parents still had to lug their suitcases up and down several stairs because the floors have stairs even after getting out of the elevator. Most of the staff was nice but two were a bit rude.

Leisure Family

10/10

Exceptional

10 Sep 2025

Patricia

Stayed for one night, before train trip to Paris. The hotel staff were helpful and kind, the hotel was quite trendy and beautiful, the breakfast was top notch and the all to the train staion was quick and easy. Perfect for our needs.

Leisure Friends

10/10

Exceptional

07 Sep 2025

charles m

Clean, recently updated. Gad a Great breakfast!

Leisure Family

10/10

Exceptional

30 Aug 2025

Wendell

Touring stop in Strasbourg, FR

Nice hotel facing the Main Train Station in Strasbourg. Walked to most of the major sights and friendly restaurants are in abundance. 2nd floor Room was comfortable and quiet. Not a fan of wall-less shower and handheld shower head, but that was my only negative. Large tv was happily unexpected and was able to connect to my Netflix easily. Will stay here again in the future.

Self

10/10

Exceptional

28 Aug 2025

Paula

The hotel is walkable from the train station. The room was clean in the bed was comfortable. The hotel is a little bit on the quirky side, but overall it’s a good place to stay for one night

Leisure Self

10/10

Exceptional

15 Aug 2025

Annette

Great location close to station. Easily walkable to the main parts of the city. Great hotel, clean and comfortable. Coffee available (free) & cold water in reception. Would definately recommend.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Roberta

Bed was large and comfortable. Pillows were not great.

10/10

Exceptional

03 Aug 2025

Andrew

Amazing place with amazing people thank you for a great stay

10/10

Exceptional

31 Jul 2025

Severine

Wonderful stay. Great hotel, friendly staff and great location. Breakfast was fantastic!

Leisure

8/10

Excellent

30 Jul 2025

Karen

Place was very nice. Location is great. I had to leave early and they promised to have a prepaid breakfast ready for me, but nobody seemed to have a clue what I was talking about in the morning. Overall, they were all super friendly.

Leisure Self

10/10

Exceptional

15 Jul 2025

Peter

This is a brilliant hotel situated very close to Strasbourg's main train station. Incredibly quiet and a 5 star rating for value for money..
Room was spacious and spotless. Probably the best bed we have ever slept on?
Large flat screen TV, great shower.
Breakfast buffet was good with an excellent variety of food on offer. Free coffee and tea available all day.
Staff were lovely, always helpful and friendly. The room does not have a mini fridge or coffee/tea making facilities but with free beverages on offer in the breakfast area this wasn't missed by us.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Angela

Long weekend getaway

Had a wonderful 3 night stay. Room wasn’t ready when we arrived early but they held our bags and off we went. Room was clean and quiet. Breakfast was nice. Also enjoyed the terrace with some food we brought back one evening. Location was convenient near several parking garages, the train station, and easy walk to the sights we wanted to see downtown. We would stay again when visiting the area.

Partner

8/10

Excellent

28 Jun 2025

Joshua

There were lots of public spaces to hang out in the lobby, but we weren't allowed to eat in our room.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Christopher

Hotel Arok exceeded my expectations in every way. The location couldn’t be better—just steps from the train station, which made getting around incredibly easy. My room was clean, spacious, and had everything I needed for a comfortable stay. I especially loved the stylish and welcoming vibe throughout the hotel, including the common areas which were perfect for relaxing or catching up on work. A special shoutout to their commitment to sustainability and their Green Key certification—it’s great to see a hotel that truly walks the talk on being environmentally responsible. Highly recommended!

Leisure Self

8/10

Excellent

17 Jun 2025

Kent

Good room and centrally located. Breakfast was good.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Rohan

Comfortable and close to what we wanted to see and do.

Leisure Partner

10/10

Exceptional

09 Jun 2025

constance

Not much storage space but great otherwise

Partner

10/10

Exceptional

04 Jun 2025

Brendon

Strasbourg Stay

The hotel is a very short walk from the train station, making it very easy to get around as needed. The room we stayed was very comfortable, alas we had a room with a shower/sink in one room and toilet in the other (which was a bit of an adjustment). The bed was very comfortable and there were few noise distractions. There are some stairs involved when it comes to walking down the hallways on the floors, so that can be a caution with suitcases. Otherwise, the overall decor, vibes, and comfort of the hotel was excellent. We were unable to utilize the hotel's restaurant area for a majority of our stay, but we did try to check out the bar area one afternoon, though it was otherwise unattended.

Partner

8/10

Excellent

03 Jun 2025

Mr S

A pleasant stay despite having a very small room

Very pleasant themed hotel with a good sauna. The room size was not so good. We booked a standard room and got a very small room which meant that we couldn’t move around the room and bathroom at the same time. This room was classified as small by the hotel and should have been described as small by Hotels.com. Apart from that we enjoyed our stay and the breakfasts were good. Free coffee in the lounge was an extra nice touch.

Partner

10/10

Exceptional

31 May 2025

Yevgeny

Leisure Partner

6/10

Pleasant

23 May 2025

Charmian

Rooms very small, air conditioning is room very poor.

Leisure Partner

8/10

Excellent

20 May 2025

LORILEE

It is right across from the train station so was excellent for our purpose as we were connecting between trains.

Leisure Partner

10/10

Exceptional

13 May 2025

AnneMarie

Great spot for a stay in Strasbourg

Great location for a stay in Strasbourg, rooms & breakfast very nice and excellent staff

8/10

Excellent

30 Apr 2025

MARINA

Quiet and centrally located hotel. Good for the standards, lovely bar and great breakfast buffet.

Leisure Self

10/10

Exceptional

22 Mar 2025

Louise

What an amazing hotel.
Sparkly clean, quirky and such friendly helpful staff.
We loved our room, the lounge & bar were welcome. Breakfast was great.
Hot drinks available 24/7
Great choice of local restaurants.
Easy to access city centre.
Highly recommended

Business_and_leisure Friends

10/10

Exceptional

15 Mar 2025

Steven

Very nice. Close to train station and you can walk everywhere

Leisure Self

10/10

Exceptional

09 Mar 2025

Christin

We enjoyed our stay at the Hotel Arok. The location was convenient, right across from the train station. Breakfast was outstanding, with many excellent selections. Staff were helpful and kind. Beds were ok, could be a little softer for my taste. Room was a little too warm for me (winter time). We would definitely recommend this hotel.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Chris

Great stay in a perfect location

A lovely hotel in a great location opposite the station. Nice area at reception with complimentaries too. The room was spacious, clean and well equipped and the staff were all great too.

8/10

Excellent

10 Jan 2025

Hassan

For 3 stars it was a nice boutique hotel. My only comment was the room, it was spacious and clean however you can hear water running through the plumbing system anytime any room is using the bathroom. This didn’t matter during the day, but at night it can get annoying.

8/10

Excellent

27 Dec 2024

Philippe

Everything is good except there’s no easy way to quickly park in front of the hotel and drop the luggage

Leisure Partner

8/10

Excellent

24 Dec 2024

Zoe

Convenient location, quiet and polite staff. We only stayed 1 night so cannot comment too much on the hotel.
Bed was very comfy but the water pressure was not amazing although always hot
Would stay again

Leisure Partner

10/10

Exceptional

24 Dec 2024

david

Amazing location near train Station but also super close to Petite France & Centre City.
Lobby was comfortable & chic with great guest experience & cozy

Leisure Partner

10/10

Exceptional

24 Dec 2024

We did a self-planned Christmas Markets tour in 2024. Because we were travelling by train, our first criteria in finding a hotel was to be close to the train station so we would not need to drag our luggage a great distance. This location was perfect. Th hotel was great, staff was extremely attentive, breakfast was very good. Highly recommended.

Leisure Partner

8/10

Excellent

23 Dec 2024

Andrew

Overall, good location, nice hotel, rooms are a good size. The all day pantry is a great idea, so tea, coffee and snacks all the time. Its often busy at reception with one person manning the whole area. I had some difficulties before we arrived with regard to some confusion over the booking and the staff were not very helpful in their response. However, it seemed that in the end the issue was resolved by the time we arrived (but without any clear communication to confirm this). I would go back, overall a great stay, just some niggling things really...

Leisure Family

10/10

Exceptional

14 Dec 2024

YDANIA

Good

Leisure Partner

10/10

Exceptional

13 Dec 2024

Maria

Great stay

Very kind and accommodating. The location was convenient, you see it right when you walk out of the Strasbourg train station. The room was small and the bathroom was large

Partner

2/10

Poor

11 Dec 2024

Julian

Terrible experience

First put me in a room with no shower, a bath tub with an extension shower about four foot long. I am 6 foot 6 inches and 65 years old. Went down and asked for another room. The two young ladies said I was out of luck. After getting the manger involved she changed my room. She was nice. That room the next mourning smelled like sewage backup. The poured something in the shower drain and it only half masked the smell. Could not wait to leave that hotel. I have never given a negative review but this was a total mess of a hotel.

Partner

8/10

Excellent

09 Dec 2024

Tony

We had a good stay and found the staff to be very friendly and helpful, even though they were very busy (over worked, in my opinion). The lift door was an issue for some, which resulted in it becoming stuck on those floors and then the poor staff had to run up the stairs to get it going again. The only issue we had was the lack of bathroom linens. It is in a great location if you are planning to get on an early train out of town.

Leisure Family

10/10

Exceptional

07 Dec 2024

Sophie

Convenient location, friendly staff.

10/10

Exceptional

05 Dec 2024

David

This is a terrific hotel, great location, great staff, great breakfast, had a wonderful stay, i'd highly recommend it.

Leisure Friends

10/10

Exceptional

01 Dec 2024

Maciej

Great location

Great location. Very friendly girl from the front desk.

Partner

10/10

Exceptional

25 Nov 2024

Malgorzata

Quite a uniquely decorated and we loved it. Great location, very close to the train station, shops, restaurants. Competent and very welcoming staff. We already thinking of going back.

Leisure Friends

10/10

Exceptional

28 Oct 2024

Michael

Great design and functionality!