Name: Arok Hotel
Address: 7 Place de la gare, 7, Strasbourg, 67000, FR

8/10

Excellent

23 Jul 2026

David

Very well located if you are coming by train. It’s fairly close to the centre.

The staff is very nice and helpful. The room was basic, the toilet is tinny and it’s a walking shower with curtain … for me that was dissatisfying, there was water everywhere after shower. The room has carpet which I am not a big fan of… the bed was comfortable but in the morning there was quite a lot of noise from the cleaners.

10/10

Exceptional

15 Jul 2026

Alison

Fabulous 2 night stay in cosy and trendy room. Good air conditioning and facilities. Selection of free hot drinks and fresh water downstairs. Plus a bar. Unique, stylish and conveniently situated near the station, quirky interior design and massive screen television in foyer and very polite and helpful staff. Relaxing and peaceful during my stay.
Very good value for money; immaculate rooms and public areas.

Self

10/10

Exceptional

14 Jul 2026

Deborah

The property is very convenient to the train station. Clean. Large room. Friendly, helpful staff. Breakfast was worth the price. We stayed in the \"chamber\" area of the hotel, but did not feel isolated from the main hotel. If going back, this would definitely be a hotel we would consider,
The selection of food nearby was slightly limited.

Partner

10/10

Exceptional

14 Jul 2026

Robert

We always have a wonderful time at the Arok. Ideally placed just outside of the station, it has always been exactly what we needed from a stay in Strasbourg. The rooms are always very clean and a decent size for the location. We like the little arty touches too.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Ellen

Steps from the station but an easy walk into town and cathedral as well. Very comfortable

Partner

10/10

Exceptional

11 Jul 2026

Elizabeth

This hotel is incredibly convenient to the train station. In spite of this, it’s very quiet at night. The staff are very welcoming and the building is modernized and well decorated. There is a nice breakfast and a bar where you can get drinks and coffee. For travelers with accessibility needs I would note a few things: 1) The elevator is an angular shape with separate doors for the lobby and room floors, and you need to push/pull an exterior door open for room floors, which may be hard for wheelchair users. 2) The bathrooms are fairly small and may also be unsuitable for those with mobility issues, though I was not specifically in an accessible room. 3) They seem to use a cinnamon/clove-like room scent, which I enjoyed but which some guests might be sensitive to.

Self

8/10

Excellent

09 Jul 2026

Sarah

Well positioned near the station and local restaurants/bars

Partner

10/10

Exceptional

01 Jul 2026

Catherine

Location near the train station yet very walkable to the center was practical. Very lovely breakfast. Really liked the available luggage locker room. Staff were all friendly and welcoming.

Self

6/10

Pleasant

01 Jul 2026

Claude

Hotel Arok is located next to the train station. It is not the best part of town. We were welcomed on the sidewalk by a group of Africans. The hotel staff did not know about the welcoming party. Even though we chose an air condition hotel, the air condition did not work at all, we spent two days in an oven. It was 40C outside...
The hotel offers a parking, however it is located at a 10-15 minute walk from their facility. I would not return to Hotel Arok.

Partner

6/10

Pleasant

29 Jun 2026

Suraj

Overall, the hotel was very good. The room was clean, the staff were friendly, and the location was convenient. Unfortunately, the air conditioning was a major issue. It barely cooled the room, making it extremely uncomfortable to sleep. I spoke with the staff about it, but I was told there was nothing they could do. As a result, I couldn’t sleep properly all night. It’s a shame because everything else about the hotel was great, but the poor A/C significantly affected my stay.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Lee

We had a great time and would definitely stay here again. Staff were very friendly and helpful. Room was comfortable and spacious. Breakfast was really good, too. Thank you!

Partner

10/10

Exceptional

18 Jun 2026

Daniel

Good

10/10

Exceptional

18 Jun 2026

Mark

Excellent sauna, spacious rooms, very nice staff.

Self

10/10

Exceptional

16 Jun 2026

Tai ying Louisa

Directly opposite train station which was extremely convenient and not noisy at all. Their windows had great soundproof.
Staff was very friendly and helpful.
Would definitely recommend this hotel.

Friends

8/10

Excellent

15 Jun 2026

freddy

Very convenient location and nicecstaff

Self

6/10

Pleasant

15 Jun 2026

Frances

The room and hotel premises were clean. Our room in the new wing was spacious (paid extra) but the furnishings were sparse. Not enough storage shelves are hangars for clothes. Bathroom and shower area were clean except, once again, only one hook available to hang up towels and clothes although there was more than enough wall space. Breakfast was good but gets boring after a couple of days due same items. Free coffee and snacks at the reception was a good touch. Overall it was a good stay.

Partner

10/10

Exceptional

12 Jun 2026

Shawn

There are a lot of great things about this hotel.
Location: it is just outside the heart of the city, it is a short walk and you are in the middle of a lot of amazing sights.
Cleanliness: We had two rooms, they were both clean and quite at night. The AC also functioned well.
Food: The breakfast was good, you could see the staff bringing in the fresh items purchased for the breakfast. Additionally, they had little treats out in the afternoon, which were great when we were in the lobby playing card games.
Service: the employees were great, they were very receptive every time I needed something. They gave a great recommendation for a place for dinner.
Luggage storage: They have a dedicated area for luggage storage which is fully self-service and easy to use. It was very helpful and secure.

The bad:
The only bad part was the parking. There are several lots in the area, they were all closed, and it did not appear that they had been recently closed. They all appeared to have been closed for weeks to months. I ended up parking about a ten to fifteen minute walk away. While this is not worth taking a star away from the hotel, it would have been good to have know in advance.

Family

10/10

Exceptional

09 Jun 2026

trevor

Well located , short walk from the train station but surprisingly quiet . There was a breakfast ,which i'm guessing was European style . It was OK . The room was funny because the toilet was in a room by itself (no sink, just a toilet) . Also there was no shower just a tub , I didn't like that . It was a bit hot in the room . The elevator was fun ,you'll need to see it . It's not a bad hotel if you can get passed the problems i've mentioned

Partner

10/10

Exceptional

09 Jun 2026

Ted

Great location, great rooms, friendly staff.

8/10

Excellent

09 Jun 2026

Joyce

On arrival we were advised our room had been ‘upgraded’. The room was actually in the annex a few doors down from the main hotel and was clean and comfortable. The only downside was no tea / coffee or kettle in the room but you have access to the free coffee / tea in the bar area of the main hotel. Breakfast was typical continental and there was plenty of choice.

Partner

10/10

Exceptional

06 Jun 2026

Meichin

Carpet old.

10/10

Exceptional

06 Jun 2026

Kane

Great friendly staff very helpful , room was cleaned each day . Breakfast was very good continental breakfast , also a machine to help yourself to Tea & Coffee anytime you wanted .Would stay again

Partner

10/10

Exceptional

04 Jun 2026

Cindy

Super friendly staff even with our limited French, clean room, comfortable bed and excellent breakfast.
Would definitely recommend to anyone

Partner

10/10

Exceptional

04 Jun 2026

Claudia

El hotel está super bien ubicado en frente de la estación de tren, super bien para conectar con otros destino. Super comodo el servicio de lockers para dejar el equipaje. El cuarto grande con mucho diseño y muy moderno, me llamó la atención que no cuente con frigobar. Limpieza y amenities muy bien. El lobby con mucho diseño. La zona es segura con muchos comercios y cerca de todo.

8/10

Excellent

03 Jun 2026

binh

Excellent hotel across from the Strasbourg train station. Older building, but the interiors and rooms in the hotels seem to be renovated and look very modern. Room is of decent size. Hotel is an easy 15-20 stroll from the main center - streets are lined with restaurants and shops. We felt safe walking to/from the hotel late at night from the city center - just stay on the main streets with plenty of other people.

Family_with_children

8/10

Excellent

03 Jun 2026

Katherine

The AROK Hotel is a little gem. Great location near main train station, very clean, nice staff, quality little touches throughout. Rooms are very European city - extremely compact, but it all works with no glitches. Breakfast okay, as with the hotel, it has all the basics, very well done. I would go back! K T.

Self

8/10

Excellent

03 Jun 2026

Karen

The staff were very nice and welcoming, we were able to get our room a bit earlier and that was great. Location is super, steps from the train station. I would stay again.

Partner

10/10

Exceptional

28 May 2026

Susan

Wonderful hotel. Great location. Close to restaurants and shopping. Many options for things to do.

Friends_and_family Family

10/10

Exceptional

28 May 2026

gordon

Good people working and they took care of my 1 little issue. Thank you

Friends_and_family Family

10/10

Exceptional

25 May 2026

Krista

Very large room. Quiet AC. There was a tub with a low shower head but no shower curtain so showers were a bit difficult. Good breakfast - plus coffee and breakfast to go it you are leaving early. Excellent location (close to the train station). Friendly staff. Interesting decor.

Partner

10/10

Exceptional

25 May 2026

kevin

Nice and close to the train station but also easy to walk into the old town.
Friendly staff that spoke perfect English!
Quite quirky.
We would stay again

Partner

10/10

Exceptional

21 May 2026

kelly

Such a cute different hotel 5 min walk across train station plaza. Trams and buses right there! Well designed very clean, cheerful room, with good bed and bath. We had a medium sized room which was comfortable for 2.

We appreciated the self serve coffee bar on the main floor, open all the time. Breakfast was excellent in terms of selection offered. It was a bit chaotic though. It felt like breakfast ladies simply could not keep up - maybe more help is needed?

Partner

10/10

Exceptional

15 May 2026

Mario Andre

Excelent breakfast for your 💰

10/10

Exceptional

07 May 2026

KRISTINE H

Hotel staff was friendly and the breakfast was great.

Partner

6/10

Pleasant

07 May 2026

Larissa

Good location, needs refresh rooms and staff training ( be more friendly).

Family_with_children

10/10

Exceptional

03 May 2026

Yoely

The place is very convenient, nice, clean, the bed was very comfortable.

Self

10/10

Exceptional

29 Apr 2026

Elizabeth

Clean room, breakfast is excellent, nice to have bar and sitting area throughout the day, proximity to train station and city incredibly convenient, convenient storage area for luggage while waiting for afternoon train. This was likely my favorite hotel while we were in Europe. I will stay again.

10/10

Exceptional

21 Apr 2026

stuart

Superb all round. Very convenient location, clean, spacious room. Breakfast good. Very recommended.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Rosario

N/a

Partner

8/10

Excellent

18 Apr 2026

Ann

Nice hotel. Would stay there again.

10/10

Exceptional

16 Apr 2026

stuart

Superb hotel, very clean and spacious. Very close to train station. Decent breakfast. Highly recommended.

10/10

Exceptional

03 Apr 2026

Sarah

Room was lovely & clean, big comfy bed and nice shower. Annex felt nice and private.

Partner

10/10

Exceptional

29 Mar 2026

Xanthe

Perfect location just across from the train station. There are two buildings- original hotel and the new annex just one door down that was just renovated. Nice clean room that was very quiet. Breakfast had a lot of options and there is a coffee machine that is accessible 24 hours. Staff were very friendly - could not fault this hotel at all.

Self

10/10

Exceptional

15 Mar 2026

Lee

A great location just across from the railway station and a short walk to the Petit France area. We had a small double room on the 5th floor. It was perfectly suitable for our 3 night stay. All the staff we met were friendly and helful. The breakfast selection was ample, fresh and tasty. Certainly recommend.

Partner

10/10

Exceptional

14 Mar 2026

CHERYL

Excellent position for the train station & the old town. Room was small but had everything we needed. No tea making facilities but we could make drinks in the lobby at anytime.
Breakfast was fantastic.

10/10

Exceptional

04 Mar 2026

stephen

Yes very good breakfast and location to station and restaurants/bars

Partner

10/10

Exceptional

12 Feb 2026

Mari

Great staff, nice room.

Business

10/10

Exceptional

30 Jan 2026

Matt

Great room, amazing location and breakfast was perfect.

10/10

Exceptional

29 Jan 2026

Gabriella

Convenient location directly across from the train station. Spacious room, small balcony overlooking the square and railway station. Staff were very friendly, nice to deal with. Enjoyed the novel decorations in the lobby. Very walkable to the downtown core and Christmas markets, very popular with visitors. We would definitely return.

10/10

Exceptional

18 Jan 2026

Anthony

Funky, busy little hotel. Perfectly located across from the main railway station. Right next to GareMandise Boulangerie. Great bed, clean, comfortable. A great little hotel, would have no hesitation in staying again. Loved it.

Leisure Partner

8/10

Excellent

06 Jan 2026

Erin

The soap dispenser is difficult to use if you have arthritis. Was disappointed there was no mini fridge in the room.

Partner

10/10

Exceptional

01 Jan 2026

Katy

Comfortable beds, good size room. Would stay here again.

Leisure Family

10/10

Exceptional

28 Dec 2025

Adrian

Room was fantastic

10/10

Exceptional

27 Dec 2025

Hunter

Great room, quiet, clean, friendly staff. Unbeatable location for convenvience.

Partner

10/10

Exceptional

20 Dec 2025

Jana

Everything at Hotel Arok was excellent!!

Leisure Friends

10/10

Exceptional

20 Dec 2025

Krista

The breakfast was one of the best we have seen, the hospitality was welcoming, and we loved the branding, girl power at its finest! 100% recommend! Oh and the location is right across the street from the train station which was very handy!

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Suzanne

Very clean and very quiet. Modern and very large bathroom. Sleeping area very small - not much room around bed. Helpful/functional shelf/armoire.
Nice lounge space on main floor with 24 hour coffee/hot coco/tea machine.

Great location across from train station but very easy to walk to Isle of Strasbourg and all the Christmas markets.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Robyn

We were upgraded, room was perfect, staff were very helpful and location for train travellers was perfect. We spent 3 night there, very happy with everything.

Partner

10/10

Exceptional

17 Dec 2025

Candice

Hotel is right across the street from the train station and very walkable to town center. Rooms are in good condition and clean. Breakfast is fine and like the option to help myself to beverages and snacks in a sitting area off the lobby. Staff friendly and knowledgeable.

Leisure Partner

8/10

Excellent

16 Dec 2025

Ramil

Spacious room with a view of Gate de Strasbourg. Room was clean and spacious with separate toilet room and shower room.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Kenneth

.

10/10

Exceptional

13 Dec 2025

Sheri

Breakfast was ok. Some good options.

Self

6/10

Pleasant

13 Dec 2025

Christine D.

The room was decent and the staff were excellent. We couldn’t seem to make the air work in our bedroom and our window faced a courtyard with loud HVAC equipment so opening the window wasn’t an option either. Breakfast was not great.

10/10

Exceptional

12 Dec 2025

Christine

Really comfortable and nice boutique hotel. Breakfast was great. Only complaint is that the shower was only handheld. They should install a holder for the shower head.

Leisure Family

10/10

Exceptional

11 Dec 2025

Monica

Beautiful property, clean rooms and comfy bed

6/10

Pleasant

10 Dec 2025

Danny

Best location for Marienplatz and other Christmas Markets nearby. Also walkable to the Resizldenz Palace.

Leisure Family

8/10

Excellent

10 Dec 2025

Margaret

Very comfy bed but very small and very small room. Location worked out great being right across from the train station and nice enough walk to all sites. My husband hated the small bed and room and complained. Not sure why we were given the worst room.

10/10

Exceptional

09 Dec 2025

Angela

Hotel had a great atmosphere. Access to tea and coffee all day. Lovely little Christmas gift. Hotel clean.

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

Brittni

We had the Chambre Double Supérieure Annexe room and we loved it! You do have to use a seperate entrance a few steps away from the reception building, but that didn't bother us. The hotel is stylish, clean, and very comfortable. We loved the view of the station outside. The staff were friendly and attentive. Our bed was super comfortable and the bathroom and shower were excellent. We enjoyed the free hot drinks and snacks (though, as Brits, would still have loved a kettle in the room). The only thing to keep in mind is that the air conditioning is weak. We visited in Winter so just openned the window, but in Summer could be annoying. But personally we wouldn't hesitate to return!

Leisure Partner

10/10

Exceptional

09 Dec 2025

robert

Great staff, location and service

Partner

10/10

Exceptional

09 Dec 2025

Michelle

Courteous staff Room was clean & comfortable. Breakfast was amazing. Able to stow our backpacks as we ventured through Strasbourg. Highly recommend this hotel!
Michelle Y

Leisure Family

4/10

Poor

09 Dec 2025

Vicky

We had to help ourselves to “cold” coffee in bar area as no facilities in room. Staff were friendly and location good for station. We booked a Superior Double room but we definitely did not get what we booked. The room was like a shoe box, nowhere to put cases and the lighting was dreadful, couldn’t see anything even with the curtains open. Bathroom was ok but shower didn't drain properly and again, nowhere to put toiletries. All in all very disappointing for price paid!

Leisure Partner

10/10

Exceptional

08 Dec 2025

Roberto

Excellent location, clean and spacious room.

Leisure Partner

8/10

Excellent

08 Dec 2025

Christine

The location was great ( across from train station and very close to Petite France.
The breakfast buffet had a nice variety of choices.
We were in the new building next door and found the room very small! There was no coffee maker although they did offer free coffee next door in the main hotel.

Leisure Family

10/10

Exceptional

05 Dec 2025

David

We had a lovely room with a great view. The room was clean, the bathroom had a nice roomy shower cubicle and like the room nice and clean. Staff at reception were friendly and helpful booking a taxi for us back to the airport. The location is great for petit france access and also close to the station. I would happily stay here again.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Danielle

Hotel was decorated beautifully, great breakfast, loved the extra coffee always available in lobby, friendly staff, great location.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Lea

Clean, modern, spacious room.

Self

10/10

Exceptional

02 Dec 2025

Jonathan

Hotel was in a good location to everything we needed we would definitely stay there again

Partner

8/10

Excellent

02 Dec 2025

Doron

Mainly the friendly staff and the room which was relatively good seized for French standards. The bed for 2 was less comfortable there was no bed reading light

Leisure Partner

10/10

Exceptional

02 Dec 2025

Neil

Great location clean room comfortable bed… pleasant and friendly staff easy check in

Friends_and_family Friends

8/10

Excellent

01 Dec 2025

Tim

Really nice hotel. Brilliant location opposite station. Funky style. Friendly staff. Clean and spacious room... Strangely no high level fitting for the shower though that meant having to hold the shower head whilst showering

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Amy

Lovely helpful staff and very comfortable bedding. It would be nice if they included shampoo and conditioner but overall we loved out stay!

Leisure Friends

10/10

Exceptional

26 Nov 2025

Jose

The service! The ambiance and breakfast!!

10/10

Exceptional

11 Nov 2025

Shannon

The Hotel Arok couldn't have been more ideally located in Strasbourg - steps away from the train station, right in the heart of everything, a short walking distance from Petit France. The rooms were small, but clean, had plenty of amenities and a nice bathroom and shower. We appreciated the safe in the closet for our valuables. We did not take advantage of the breakfast provided but preferred to have breakfast at one of the local boulangeries close by. The staff were for the most part, friendly and helpful. We liked the artwork and the modern decor of the hotel. We would highly recommend the Hotel Arok for a business trip or a vacation stay. I will also review this hotel on my travel blog - A Lady Well Travelled. Thank you!

Business Friends

10/10

Exceptional

30 Oct 2025

David

The room was spotless and very very quiet!
The breakfast was good and the staff is friendly.
We recommend this hotel.

Partner

10/10

Exceptional

28 Oct 2025

wayne

Excellent property and we would stay again. Great location right across from the train station.

6/10

Pleasant

22 Oct 2025

Antonio II

Convenient Location

Breakfast staff were very attentive and helpful.

Partner

10/10

Exceptional

20 Oct 2025

Christopher

Brilliant hotel

We thoroughly enjoyed our stay at the Arok and would strongly recommend it. Our room was large, well maintained and comfortable. The hotel is very convenient for the main station. The staff were friendly and helpful and we really liked the ambience. Nice to have a welcome drink and free coffee on tap. Ten to fifteen minute walk to centre.

Partner

10/10

Exceptional

14 Oct 2025

Rachel

Really cool vibe here. Small but nice rooms. Great for our one night stop over. We made use of the sauna which was excellent. Very convenient to train station and centre of town. Loved it.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Barry

Rooms were modern and clean and nicely appointed. Also, good value and close to railway station.

Leisure Friends

8/10

Excellent

12 Oct 2025

Christopher

Staff good, room in annexe was nice, but in terms of minor issues - there were odours from the drains in the morning and you need to keep the bathroom door closed to avoid noise from other room flushing. Cute little gym/library, free coffee is a win (would be nice to have an accessible machine in the annexe), excellent location. Would definitely stay again.

Partner

10/10

Exceptional

10 Oct 2025

Beth

Spacious room and bathroom. Excellent service - a special thanks to Samira who is in charge of the breakfast buffet service. Despite being solo in the area, she was able to give the guests premiere service.
I highly recommend the hotel. Will definitely stay here again. We stayed 4 nights.

Leisure Family

10/10

Exceptional

04 Oct 2025

Jac

Lovely to have a proper coffee machine available 'free' 24/7 rather than sachets in the room.
So easy travelling by train, and the big AROK sign at the top of the building, visible as soon as exiting the station made it ultra easy to locate.
Quirky and stylish, a great stay.

10/10

Exceptional

02 Oct 2025

Victor

Good experience. Nice location and service.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Melissa

Property was located very close to the train station but still an easy walk into the old town area. If travelling by train it is ideal! Lovely rooms and good breakfast. Great value for money and would highly recommend :)

8/10

Excellent

25 Sep 2025

Corli

Clean room. Comfortable bed. Excellent location across from train station.

Leisure Family

10/10

Exceptional

24 Sep 2025

Monica

The hotel was better than expected. The Staff super friendly. Was clean, an everything in good conditions

Leisure Family

10/10

Exceptional

24 Sep 2025

Kate

We liked the location, and the wellness library was a fun little perk too.

Leisure Partner

6/10

Pleasant

23 Sep 2025

Patricia

I chose this hotel because of its proximity to the train station, and to the area where tour guides and buses pick up the travellers. The front desk personnel was very attentive and helpful. This hotel is good for young people who do not mind the lack of an elevator or air conditioning. The building is old, with some steep stairways. I loved the magnifying mirror in the bathroom.

Leisure Self

8/10

Excellent

22 Sep 2025

Katie

Within easy distance to train station and main town. The hotel is clean and tidy would have liked tea/coffee in the room but sosrt from that alll good. Would recommend

Leisure Partner