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Appart'City Confort Strasbourg Centre

Strasbourg · France

Rue De Molsheim, 11View location

8.0/10Excellent1,673 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort7.8/107.8
Condition8.0/108.0
Location8.6/108.6
Neighborhood8.2/108.2
Value8.6/108.6
Amenities7.8/107.8
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  • Sustainability certification
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Appart'City Confort Strasbourg Centre

More space to live your own way, steps from La Petite France.

A 10-minute walk from the station and the famous Petite France quarter, with tram lines right outside the residence: head off to explore the narrow historic streets and come back whenever you decide. Leave your car in our private car park — everything else is on foot.

From studios to one-bedroom apartments, our fully furnished units give you room to drop your bags. Each has an equipped kitchen area (ceramic hob, fridge, microwave) to cook a simple meal whenever you feel like it, a Chromecast TV, individual heating and a private bathroom with shower.

Free Wi-Fi and a team on hand 24/7. The essentials, without ever feeling like the bare minimum. Breakfast is served Monday to Friday from 6:30 am to 9:30 am, and at weekends from 7:00 am to 10:30 am.

Read more about this hotelShow less

With a stay at Appart'City Confort Strasbourg Centre, you'll be centrally located in Strasbourg, within a 5-minute drive of Train Station Square and Place Kléber. This family-friendly aparthotel is 1.8 mi (2.8 km) from Strasbourg Christmas Market and 2.6 mi (4.2 km) from Strasbourg Cathedral.

Make yourself at home in one of the 105 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) Events/parties not allowed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Property follows sanitization practices of Sanitary Protocol (UNPLV - France)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 250 per accommodation, per stay
    • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • The property is professionally cleaned.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 6.5 for children aged 6 to 12
    • Uncovered self parking fee: EUR 15 per day
    • Pet fee: EUR 8 per pet, per day
    • Service animals are exempt from fees
    • Early check-in fee: EUR 15 (subject to availability)
    • Late check-out fee: EUR 15 (subject to availability)
    • Weekly housekeeping provided; fees apply for additional cleaning

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Strasbourg Museum of Modern and Contemporary Art 0.4 km / 0.3 mi
Vauban Dam 0.5 km / 0.3 mi
Vodou Museum 0.6 km / 0.4 mi
Covered Bridge 0.7 km / 0.5 mi
Old Saint Peter's Church 0.8 km / 0.5 mi
Train Station Square 0.9 km / 0.5 mi
Great Mosque of Strasbourg 0.9 km / 0.6 mi
Civil Hospital 1 km / 0.6 mi
Saint Thomas Church 1.1 km / 0.7 mi
Place des Halles Shopping Centre 1.3 km / 0.8 mi
Printemps Department Store 1.3 km / 0.8 mi
Historic Wine Cellar of Strasbourg Hospital 1.3 km / 0.8 mi
Galeries Lafayette 1.3 km / 0.8 mi
Aubette 1.4 km / 0.9 mi
Place Kléber 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1908
  • Total number of rooms: 105
  • Number of floors (main building): 4
  • Double rooms: 105
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
Show 28 more facilities & services
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • LaunderetteExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Photocopier
  • Fax
  • Green Key (FEE)
  • Breakfast buffet
  • Gluten-free meals
  • Deposit on arrival
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Appart'City Confort Strasbourg Centre

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B-1

    Photos are not available for this room type.

    Appart'City Confort Strasbourg Centre

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU-1

    Photos are not available for this room type.

    Appart'City Confort Strasbourg Centre

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU
    STUDIO SUPERIORPhoto unavailable5 photos

    Appart'City Confort Strasbourg Centre

    STUDIO SUPERIOR

    Room photos

    5 photos

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BED • 1 Bedroom • 18 m²STU.DB
    STUDIO WITH DOUBLE BEDPhoto unavailable5 photos

    Appart'City Confort Strasbourg Centre

    STUDIO WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Room amenities

    • Desk
    • Toiletries
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Dishwasher
    • Individually adjustable heating
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2 • 1 Bedroom • 18 m²STU.C2
    STUDIO CAPACITY 2Photo unavailable5 photos

    Appart'City Confort Strasbourg Centre

    STUDIO CAPACITY 2

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2

    Room amenities

    • Kitchenette
    • Smoke detector
    • Dishwasher
    • Desk
    • Toiletries
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 35 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable7 photos

    Appart'City Confort Strasbourg Centre

    APARTMENT ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Smoke detector
    • Dishwasher
    • Desk
    • Toiletries
    • 220V power supply
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIOR CAPACITY 2STUDIO • SUPERIOR CAPACITY 2 • 1 Bedroom • 24 m²STU.C2-SU
    STUDIO SUPERIOR CAPACITY 2Photo unavailable6 photos

    Appart'City Confort Strasbourg Centre

    STUDIO SUPERIOR CAPACITY 2

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2-SU

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Dishwasher
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Appart'City Confort Strasbourg Centre

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIOR WITH DOUBLE BEDSTUDIO • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 24 m²STU.DB-SU
    STUDIO SUPERIOR WITH DOUBLE BEDPhoto unavailable6 photos

    Appart'City Confort Strasbourg Centre

    STUDIO SUPERIOR WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB-SU

    Room amenities

    • Dishwasher
    • 220V power supply
    • Smoke detector
    • Desk
    • Toiletries
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Appart'City Confort Strasbourg Centre

8.0
Excellent
1,673 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
8.0 /10
Location
8.6 /10
Neighborhood
8.2 /10
Value
8.6 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
26 Jun 2026
Jim
This property location allowed us to easily tour the area with a well equipped, clean room for our needs. We are 2 Canadians enjoying a tour of the Alsace region, that can also commend staff for understanding and helping with needs of bicycle touring.
Partner
10/10
Exceptional
30 May 2026
Jiange
Great location, close to train station, pettie France, stuff on site 24*7, water fountain at front desk.
Self
10/10
Exceptional
29 May 2026
Sandeep
Centrally located, walkable to all the attractions, clean, with parking on site. Overall good, except late check in at 16:00.
Friends_and_family Family
8/10
Excellent
20 May 2026
Vivi
Stayed 3 days with friends. The staffs are very nice and helpful. Location is good. Close to the all touristy area. The only downside is the sofa bed is dated and the cover is ripped so there’s a big hole on the cushion. They also didn’t refill the coffee and tea, but maybe we have to ask. All on all the hotel is good and recommended for travelers with family or groups.
Friends_and_family Friends
6/10
Pleasant
06 Mar 2026
Teresa
15 minute walk from le petite France which was totally fine for us. This is not necessarily a nice hotel but you have everything you need. People are very nice.
6/10
Pleasant
17 Dec 2025
Rita
There is a problem with the location of the electrical outlets, and they are very inconvenient to use.。The bathing supplies are too rudimentary.
Leisure Family
10/10
Exceptional
16 Dec 2025
Sushmitha
Clean room
Leisure Family
2/10
Poor
15 Dec 2025
Canan
Unfortunately, the hotel was far below our expectations. We stayed with our group of friends and children. Sadly, the beds and sofabed in every room were very uncomfortable. They were sagging and broken in the middle. Some of the towels were very worn and torn.
On the positive side, the reception staff were friendly and helpful. There's a tram stop in front of the hotel, making transportation easy. The room was averagely clean and smelled like a hospital.
Leisure Family_with_children
6/10
Pleasant
12 Dec 2025
Donna
For the price the room was very basic but reasonably well located within walking distance to train station and petit france.
Room was 26 degrees the first night even after several attempts to adjust. Advised front desk who claimed to have taken a look at it but temperature was just a bit lower for the second night. Did not sleep well either night because of this.
Upon returning to the room after it was cleaned, the person who serviced the room moved dirty clothes from the floor into my luggage, closed and moved my luggage and placed my backpack on top of my bag. Never have I had my luggage touched like that and it was not appropriate.
Partner
4/10
Poor
09 Dec 2025
elizabeth
It was a nightmare from before we got to the room. The key then didn't work for our room ever more than 1 time. Did not open laundry door, or door to parking, or to go back to the room. Horrible! Thermostat didn't work properly. One room was sweating hot and the other freezing no matter what temp we put.
Will NOT be back.
8/10
Excellent
05 Dec 2025
Marilou
Housekeeping was very efficient. Front desk was very receptive. Did not use dine at the restaurant so no comment on that. Room temperature was very hot. We were perspiring. We went to the front desk to ask how the climate control in the room works because the room is very hot and were told to just turn off the control. We did and that did not solve the issue. We just opened the window a little to let in a little cold air but this didn't help either. Anyway we only stayed for 2 nights so trouble shooting this wasn't worth our time. It is what it is. Not sure what else we could have done. There's a grocery store nearby and 15 minute walk to the train station. I would have to think twice before coming back.
10/10
Exceptional
27 Sep 2025
Sol
Excelent!
Leisure Partner
8/10
Excellent
06 Jul 2025
Bobbie

Great Amenities in Good Location

I was so happy and surprised to find a place with so many amenities, within a 10 minute walk to petite France, for such a low price at the height of summer travel season. It has central AC! And it works so well I actually got cold!! The little kitchen has two burners, sink, small fridge, and even a tiny dishwasher. Beds were comfortable. My primary complaint is that there were no outlets or USB/C outlets next to the bed. There could also be a couple updates made, particularly in the bathroom. The grout is nearly non-existent or looks completely black and dirty.

As mentioned, location is a short walk to Petite France. The B tram stops directly in front of the hotel. The train station is also less than a 15 minute walk. There’s a small grocery store up one block as well as a bodega across the street from there.
Self
10/10
Exceptional
23 Dec 2024
Eleanor
Staff was polite
8/10
Excellent
13 Aug 2024
Hanrong
Money worth.
Leisure Family
8/10
Excellent
05 May 2024
Clive
Not bad at all. Very acceptable for price point and location. Friendly staff. Would consider again.
Leisure Friends
8/10
Excellent
15 Apr 2024
Gisele

I’d definitely stay again

Very friendly staff great stay
No issues
Friends_and_family Friends
10/10
Exceptional
27 Dec 2023
Silvana
Great place to stay and walking distance to the old town. Definitely a great place to stay when visiting the christmas markets! Very helpful and kind staff.
Leisure Family
10/10
Exceptional
12 Dec 2023
Chia

Comfortable Stay

The check-in process was very smooth and the staff were helpful with our enquiries. Breakfast is good. Room is clean and spacious for our family of 4.

The hotel is located about 1 km to the Gare Central and the old town. There is the tram just in front of the hotel which makes it convenient to get around if you do not use to walk. Tram tickets can be purchased on line and it is valid for 24 hrs.
Friends_and_family Family
10/10
Exceptional
14 Nov 2023
Gary
Comfortable and quiet 😎
Leisure Partner
6/10
Pleasant
25 Sep 2023
OBIE
Door could not be unlocked to allow exit from room. Door jam damaged should have been replaced or repaired. Lack of attention to maintenance and building upkeep!
One small towel, poor guest experience, does not reflect commitment to guest satisfaction.
Could not find power outlet in bedroom area other than tv area and all in use. A new experience unsatisfactory!


.


Leisure Family
8/10
Excellent
09 Jun 2023
Amornrat
Well situated within the main attractions areas.
Leisure Family
8/10
Excellent
28 May 2023
Bob
City centre location ideal for underground parking nearby and very close to tram stop.
Large comfortable rooms.
Leisure Friends
8/10
Excellent
16 May 2023
Michelle

It was a good place

The front desk staff left me hanging around waiting to check in. I had been waiting for quite awhile and then they started checking in other guests. I wasn’t happy about it but eventually they got me my room.
10/10
Exceptional
30 Apr 2023
James
Very good hotel in a good location.
Leisure Partner
10/10
Exceptional
19 Dec 2022
Janine
The front desk person was incredibly helpful, he explained everything well when we checked in and also explained how to use the tram system.
Leisure Friends
10/10
Exceptional
03 Oct 2022
jay
Great location, clean and fine breakfast.
Leisure Family
8/10
Excellent
30 Jun 2022
Craig
Good location. We were able to drop our bags off on the first day. Pleasant helpful staff.
Leisure Friends
10/10
Exceptional
13 Jun 2022
Kanchana

Clean and comfort

Super clean and great staff
Friends_and_family Friends
10/10
Exceptional
09 Sep 2021
Alisdair

Great value and location.

Lovely building in good location about 10 minutes to the old town. Well equipped little kitchen with everything we needed for an overnight stay, and a comfortable room with decent size bathroom and good shower. The only real negatives were that being on the front of the building, there is street noise, (the trams run all night), and that there was only 1 chair at the table for two of us! However, neither of these would stop us staying here again.
Partner
10/10
Exceptional
30 Dec 2019
Cp

Excellent!

Excellent! Great location, friendly people, great comfortable bed and shower. They gave us a water bottle in check out. They let us check in earlier too. Next train station and Christmas market.
Friends_and_family Family
8/10
Excellent
21 Dec 2019
Verified traveler
It was in a nice quiet area of town, not too far from the City centre
Friends_and_family Friends
8/10
Excellent
20 Dec 2019
Tanris

VERY GOOD



Together with my niece, we stayed a week.
Studio was big, Decoration and lighting were very good. Bed was very comfortable.We had slight problem with the heating , There was no inventory of the kitchen utentials so there was no salad bowl therefore we had to prepare our salad in a cooking pot.There was no water heater. But regardless of all these, we were very satisfied with everything including the nearby bus and train stops and market.
Friends_and_family Family
10/10
Exceptional
10 Dec 2019
Barbara
Centrally positioned, near and quiet, pristinely clean. Very friendly staff trying to accommodate our lack of French.
Was very happy with my choice and would book with them again anytime
Leisure Family
8/10
Excellent
05 Dec 2019
Verified traveler
Good accomodation but a bit off from rail station and city center..
Partner
10/10
Exceptional
04 Dec 2019
CHRISTINE
Clean, well staffed, minimalist, comfortable and close to Ile deal Cite and Christmas markets.
Partner
10/10
Exceptional
27 Nov 2019
Verified traveler
Excellent value for money in a great location. Right next to the tram or you can walk.
Leisure Partner
10/10
Exceptional
04 Nov 2019
Verified traveler
Nice accomodations, clean and good service. the price was excellent
Leisure Partner
6/10
Pleasant
07 Oct 2019
Verified traveler
Kitchenette not well equipped. Cleaning only once a week was not stated when I booked
Leisure Self
4/10
Poor
02 Oct 2019
Scipio
No toiletpaper in the room NO number from the reception on the phone or whatever in the room , then you must go to the reception and they where very unfriendly when I told them that I tried to call the reception and that I didn't find any number , the guy of the reception told me that normally everyone knows that the reception number is a 9. and then the way that he gives me the toilet paper is for me the last time that I will go this hotel , VERY UNFRIENDLY RECEPTION !!!!
Leisure Partner
10/10
Exceptional
24 Sep 2019
Verified traveler
Spacious apartment room inn a great location just a short walk from beautiful central Strasbourg.
Leisure Partner
4/10
Poor
19 Sep 2019
Iris
The apartment we stayed in was quite dusty and the design/layout of the room is not exactly easy to move around. Other wise the amenities is good. Microwave, towel heater, kettle etc.
Business_and_leisure Friends
10/10
Exceptional
29 Aug 2019
Rasma

Good value for money

Great value for money. Modern, a bit small apartment room, clean. But had everything we need, even a small kitchen. Close to train station. There was a shop near by. Patisserie across the road. Also after check out, could leave our bags in reception. Would defiantly stay there again :)
Friends
10/10
Exceptional
12 Aug 2019
Eddy
Super friendly staff, always smiling and greeting me as I came and went. The room was very clean and quiet. The hotel is right beside rhe tram stop which was great. The hotel has a pizza service that was a life saver! You pay 10 Euro for a pizza and its made on site for you, so if you ever come in late at night make sure to buy one or two.
Leisure Self
8/10
Excellent
19 Jun 2019
TravelingPD
It’s a short walk to Petite France and there’s a parking garage right across the street. The price for being all of a block outside of our intended target, plus relatively cheap parking made this an ideal choice. The staff is friendly and speaks very good english for those that it matters to. The rooms are dated but the bedding was clean and fresh. Other parts of the room could use a little better TLC, but temper expectations with the price and you will find this to be an excellent value. We would absolutely stay here again.
Leisure Family
8/10
Excellent
08 Jun 2019
Rigmor Røsnes

We would like to go back

The staff tried to help when the aircobdition broke down. Central, clean, comfortable
Partner
6/10
Pleasant
03 Jun 2019
Harriet

Basic and not updated

We've stayed at this hotel a few times over the past 4 years, for a quick overnight to the city as it is a short walk to petit France. On the first few visits it was in good condition and clean. Our second last visit we noticed it has become a bit worn. We decided to book again in May 2019, the website said it had been updated and we booked a room based on that and true the front entrance atea has been brightened up, however that's probably where it ended. The carpeted hallways are filthy and worn. Our room was exactly the same as the year before, just more worn out. This is a budget hotel though and you get what you pay for. Fine for a quick stop over or a cheap stay on a night out. A basic hotel room..... With dirty carpets
Partner
6/10
Pleasant
23 May 2019
Verified traveler
The apartment was great and the staff were friendly. The amenities are good too, with two hot electric stoves and a fridge which was very useful. For the money this is very great, it’s also very close to everything.

The cleanliness was nothing to write home about, it was liveable if you don’t have high standards. Our problem was the heat of the hotel room, it seems to be set to 24C without any way of cooling down, the windows could not open either. I wouldn’t complain if it was a hot day but it was raining and cold outside so we didn’t have a great stay. That being said, the Strasbourg sights are something you shouldn’t miss, so we’re not sour about the hotel, we just think it could be better.
Leisure Partner
8/10
Excellent
20 May 2019
Verified traveler
Convenient location, clean apartment and friendly staff
Business Self
10/10
Exceptional
14 Apr 2019
Verified traveler
Super convenient, tram right outside the door, supermarket across the street (for light supplies to use in the little kitchen area of the room) - really very good (and great price too)!
Leisure Family
10/10
Exceptional
12 Apr 2019
Verified traveler
Very nice property at a fair price. Great walk-able location!
Leisure Partner
8/10
Excellent
14 Jan 2019
Philip
Excellent location and service, easy check-in. Parking is a bit hard to find if you don't ask ahead of time. Also- don't check out later than 1130....the cleaning lady got quite aggressive about it.
Leisure Self
4/10
Poor
14 Nov 2018
steven

What was that place?

The building looks like a prison or concrete gulag. The high stoop was filthy with trash and stains, and the entrance like a secure dorm. It was run like a badly managed student operation. I was there 4 nights, and the room was never cleaned, bed made, or anything. The rooms are strangely arranged witH a working kitchenette (stove, microwave, refrigerator, etc.), expecting you to prepare food, but not garbage removal.
6/10
Pleasant
03 Oct 2018
James

Relatively cheap but ...

I guess you get what you pay for. Comparatively cheap but basic. No room cleaning in three days.
Partner
10/10
Exceptional
19 Sep 2018
Bob
The room was functional, spacious, clean and affordable.

The location was close to the train station as well as within walking distance of the tourist attractions.
10/10
Exceptional
16 Sep 2018
Sophia
We really enjoyed staying there
4/10
Poor
14 Sep 2018
Helen

Disappointed

Very disappointed with our booking, the carpet was very stained and the walls very marked. The bed was not comfortable, the Airconditioner inthe living area did not work. This apartment hotel needs to be renovated and is not worthy of 3 stars. We did not eat the breakfast so cannot comment about it. The only plus was the location and that there was parking which we needed. No lift from parking so if you have heavy luggage it’s very difficult to manage it.
Partner
8/10
Excellent
06 Sep 2018
Sue

Central location but quiet within hotel.

Good location and pleasant hotel, comfortable beds and nice room. Liked kitchenette.

V enjoyable stay
4/10
Poor
05 Sep 2018
R

Disappointing

Basic. Beginning to look scruffy at the edges. Email request not read until arrival. Superior room booked but standard room allocated. No air-conditioning, alternative room impractical, unless you like banging your head on the overhanging ceiling when getting out of bed. Arrived late, so nowhere open to buy water, and the hotel dispensing machine had run out ... on request the receptionist provided one small bottle.
8/10
Excellent
29 Aug 2018
Romana
Convenient position, big rooms, good breakfast, excellent for families
Family
10/10
Exceptional
25 Aug 2018
Michael
Clean rooms. Comfortable beds.
Family
8/10
Excellent
13 Aug 2018
Verified traveler

Well located self-contained apartment

Close to the train station and the unesco protected heritage area and shopping. . Tram stop at the door. Quiet. Air conditioned. The extra pull down bed meant we could have a grandchild stay with us.
10/10
Exceptional
08 Aug 2018
Katie

Brilliant

Excellent stay
Ideal location
friendly service
great kitchen facility
clean room/bathroom
Partner
8/10
Excellent
04 Aug 2018
WS

Don't rely on kitchenette

Booked this because it had a kitchenette - no kettle just one small cup. Only good for heating up ready meals.
Air conditioning broke down while. I was there. Staff were friendly and gave me a free breakfast.

Breakfast would have been good value for money, if I had had to pay.
8/10
Excellent
04 Aug 2018
Irene
Location is very good, easy to reach the centre and city main attractions by walking.
The room equipment is basic but clean, carpet showing some spots doesn’t add any freshness to a small place with a small window. Bathroom and shower were the best.
People at the reception do their job. However, the young man made a difference. He was attentive, friendly and very efficient...well done to him.
10/10
Exceptional
31 Jul 2018
Walter

A good place to stay excellent price

Very convenient for the old city. Excellent Wi-fi easy parking.
Partner
2/10
Poor
04 Jul 2018
William

Minimal quality and comfort

The location of this hotel is convenient with a tram stop directly in front of the door, and Thomas at the front desk was very nice, but those are the only positives I can say about it. Very difficult to find a place to park to check in due to the tram stop and surrounding one-way streets. 3 flights of stairs to climb with our bags since the elevator was out of service. Opened the door to the room and it smelled like body odor. Pillows were stained and thin. Wallpaper was peeling off the wall. Room was fairly clean, but very minimal and filled with the cheapest furniture and appliances possible. We ended up going to the concert we were staying there for and opted to check out at midnight and drive home rather than stay there. Front desk didn't even ask why we weren't staying all night, as I assume they're used to this situation. Hotels dot com has never published a review that isn't super positive - I expect this will be another ignored review.
Family
8/10
Excellent
28 Jun 2018
Jacqueline

Within walking distance of le petite France,

Good clean basic apartment next to tram stop close to museum of modern art. I did have an issue with air conditioning so room was changed. Breakfast had no fresh fruit and gluten free were given chrispbreads and madalaine . This looks like a hostel outside but it's a cheap clean apartment with sofa bed in living room , perfect just for sightseeing
6/10
Pleasant
26 Jun 2018
vic
Unfortunately, our room was dirty - mould in the shower, dirty dishes in the kitchenette.
6/10
Pleasant
12 Jun 2018
Verified traveler

Low average

No info given about the area- hair in the shower from a previous guest- good thing was you could walk everywhere-
8/10
Excellent
17 May 2018
Andreea
Good hotel and Very good location walking distance from most important Landmarks
Nice staff
Average wifi speed basic navigation only however îs free
Good breakfast
4/10
Poor
05 May 2018
Verified traveler
Air conditioning was not working, The temperature during the day went up to 25 outside but it was 28 in our room. The window was built to be bolted so we couldn't open the window for ventilation. The hotel was fully booked that night so the staff couldn't give us an alternative. Wifi was very weak.
Family
6/10
Pleasant
06 Apr 2018
Verified traveler

Regular

Bad treatment and seevice. Do not recommend.
Won't return.
Xxxxxxxxx
8/10
Excellent
01 Apr 2018
Verified traveler
Fairly basic and sparsely furnished. But good wheelchair access with roll in shower and very helpful reception staff. We would use it again.
Family
8/10
Excellent
29 Mar 2018
Martin

Thanks for the stay

Happy to stay here again, with a tram service just outside to get me to my meetings.
The kitchenette facilities are handy, though basic - a bit (ab)used and not all there these days, but i suspect they could replace anything reported. I had a blocked sink and it was fixed that day after i reported it.
6/10
Pleasant
24 Mar 2018
Verified traveler
Too much loud and noise from neigbours and no reaction at all from administration staff.
6/10
Pleasant
21 Mar 2018
christian
Horrible staff rude and unwilling to help.
The gate of the parking is not working properly and they don t care.
After 10cm of snow they did not clean the stairs they were icy and slippery obviously no salt.
8/10
Excellent
06 Mar 2018
Fuad Sam

Good transport links

That was good experience as a whole, we checked in very late in night, but night shift guy was very helpful and he welcomed us in a good manner,
Wifi was the problem through out in apartment, we used wifi when we were downstair, requested many times to reception, but i think they had no one who can fix wifi.
2/10
Poor
25 Feb 2018
Verified traveler

Rip off

I booked a room and even though I had the confirmation . The staff told me that it wasn’t taken from my credit card and they asked for a double price . When I told them I didn’t get an email saying that it was not paid , they said they can cancel it if I want. I asked If I didn’t show up would you charge the price that I booked? They said yes . They were trying to rip me off and they weren’t helpful. So I booked it again from the same agency for a better price just to be able to give this feedback here. I don’t recommend this hotel. The beds were making noise and wasn’t comfortable, either. The only thing is it is very central but other than that no positive sides.
8/10
Excellent
20 Jan 2018
Teodor Gabriel
Great city and wonderful Christmas Village; Parking may be a problem
Partner
2/10
Poor
12 Jan 2018
Paula

COULD NEVER NOT RECOMMEND

Initially assigned an room with several maintenance issues including no working air-con ( in a room with no opening window). Changed to another room... also no functioning air-con though an opening window... so acceptable.
Room comfort proved to be extremely poor. Low bed with uncomfortable mattress, terrible (cushion-like) pillows, bedside-tables ridiculously tiny plus minuscule space to walk by the end of the bed! Add to this the annoying & inadequate lighting (plus main overhead light which was non-functioning ) & the useless & flimsy bedside lights (impossible to read in bed) and a small table which was improperly fixed to base, so moved /swivelled & made use of it impossible. In all, a very poorly maintained room, though clean. I understand it is a basic hotel but one expects it to be functioning !

Oh! Bring your own soap & shampoo !
One tiny /“doll-sized” piece supplied for 3-night (4-day) stay...also soap / shampoo dispenser empty! (You will need to keep swapping it from the shower to the hand basin! )
No other items supplied other than a rudimentary supply of toilet paper.
The common hallway was filthy with deeply & severely stained “carpet.” (Animal stains??)
Entrance to the building also filthy with strewn cigarette butts. Quite unbelievable arrogance that a hotelier would expect guests to stay in such conditions. Pleasant helpful staff & lightrail/tram at door were the positives but I would never stay here again & strongly deter others from considering.
8/10
Excellent
25 Dec 2017
Jonathan

Good value

Very large and well-equipped room. Although it faced the street there was almost no external noise.The front desk staff were friendly and professional. Breakfast was self-service in a rather souless basement room. My only complaint would be that the pillows in the room in which I stayed were very thin.
6/10
Pleasant
13 Dec 2017
Verified traveler

Average

Really just a basic city hotel that was very clean except for stains in the carpet in the room. Large rooms.
Partner
10/10
Exceptional
13 Oct 2017
Iain

Fantastice place to stay

Stayed for a couple of nights to visit the city. was very impressed with the apartment in the city centre very comfortable with helpful staff always on hand.fully equiped kitchen nice bathroom. useful having secure parking (Limited so pre book)
Partner
8/10
Excellent
04 Oct 2017
baylie
Overall a nice place to stay, not very comfortable and very hot in all the rooms.
8/10
Excellent
23 Sep 2017
Lauren

Great 10-day stay at Appart'City Strasbourg

My husband and I stayed at the Appart'City in Strasbourg for 10 nights. We were visiting friends in the area, and this was the perfect place to stay. Everything was clean and very practical, and for a very affordable price. We used the in-room kitchenette every day, and it had everything we needed: pots, plates, cutlery, dish soap, etc. The only drawback was that there wasn't very much toilet paper (and they replaced it only once during our stay). I had read about this issue in the Hotels.com reviews, so I expected it and found a nearby grocery store (Norma) where I could stock up (cheaply) -- problem solved! I had also seen in the reviews that an additional drawback is that the hotel doesn't provide room-cleaning services every day. This was actually a good thing for us, as it meant we didn't have to keep rearranging our things each morning with the expectation that someone would be coming in to clean. They came in to clean once, midway through our stay, and that was perfect! We would definitely stay here again. The room was quiet -- we never heard our neighbors -- and in a convenient location (close to the train station, tram, and downtown attractions). The nearby restaurants are also quite good; we ate at most of them. If I had one suggestion, it would be for the hotel to add a few extra furniture pieces to the room. The only comfortable spot was the bed; an armchair or small sofa would definitely be welcome.
Partner
2/10
Poor
03 Sep 2017
Helen

Worst service from reception staff EVER

Wow - I have never been so shocked at the level of service provided by a hotel.
I have just got back from a two week road trip in Europe. We booked this hotel along with all our other bases on wether they had parking. We arrived at around 3pm and my partner had just driven around four hours from Switzerland. So obviously we just wanted to check in and relax. We pulled into the hotel car park where there was many empty spaces only to be given dirty looks by two girls who were stood smoking in the entrance, who strolled to the side as we tried to pull in. (One of these girls, blonde, I later saw working on deception. Disgusting and unprofessional)

Upon checking in I asked how much the parking was and was told 'we don't have it'. No apology or service. No clear directions given to the alternative car park at all. The girl with brown hair and glasses working on the desk was SO RUDE. She told me I had booked through Expedia and when I said I hadn't I was given a look as if I was stupid - obviously I booked on hotels.com! This also happened when I asked for help with the wifi and she actually turned my phone off airplane mode and told me I couldn't access wifi without turning it off. Errrr yes I can! iPhone 6s do connect to wifi whilst on airplane mode. Both times this rude receptionist gave me a look that could kill and was so unhelpful. I'm really not sure why this girl is even employed in the service industry.

On top of that the room was basic with dirt on the walls.
Partner
8/10
Excellent
17 Aug 2017
Verified traveler

Convenient apartment hotel

All was well. Comfortable. Convenient. Nothing earthshaking. Within a short walking distance to Petit France.
6/10
Pleasant
09 Jul 2017
The Smiths

not the best

Convenient location, but was not the cleanest, had a sticky feeling to it. pull out bed was very uncomfortable. They did however let us keep our car in the lot while we toured and we're very helpful with our reservation.
10/10
Exceptional
14 Jun 2017
Brian

A clean, modern hotel in a great location

This was a great experience. The hotel is clean, quiet and modern, and steps away from the historic old town section of Strasbourg. The room was spacious and very clean. The staff was very, very friendly and extremely helpful.
6/10
Pleasant
30 Jan 2017
ivan

Good for the price paid

Placed in good position, petit France is just 10 minutes walking.
Car park is an issue and the fact there is no light sign on the hotel make it hard to see it
10/10
Exceptional
04 Jan 2017
Barry H

Perfect apartment

Had not been to Strasbourg since 1982, so just being there was a treat. This apartment was a perfect place to stay and would have been even moreso if I had been staying for a longer time and had taken advantage of the kitchen, which was outfitted with cutlery, cooking utensils, and plates/cups/glasses. What a rare find!!
6/10
Pleasant
10 Dec 2016
Verified traveler

Close to city center

Noisy because of the tram. Old, tired furniture and carpet. Fairly big rooms with separate well equipped kitchenette. Easy walking distance to center.
10/10
Exceptional
05 Dec 2016
Sofia

Average hotel

This was an okay hotel. It didn't have a cosy feel. Very impersonal corridors and a disappointing breakfast. But a roomy room with kitchen and clean. Helpful staff.
Family
8/10
Excellent
01 Nov 2016
Julie

Perfect location between staction and the laiterie

Great location. Really good value. Excellent staff.
Family
6/10
Pleasant
22 Oct 2016
Verified traveler

Nice clean place with good transportation.

Basic clean fairly quiet next to tram and 10 min walk to main train station, all major POI.
8/10
Excellent
03 Oct 2016
Julia

Friendly staff, good value

No complaints. And definitely better than the Appart City in Nice.
Partner
2/10
Poor
03 Oct 2016
lin

Terrible

Room was so beat up and worn down with stains on the carpet and blankets that we felt dirty just being there. The floor in bathroom flooded after only a minute in shower. Had to squeegee the floor while taking my shower. Also the hotel fronts the tracks so it's difficult to park to check in and the website does not give proper directions and when we called it goes only to a call center where they don't even know what country we were in. No help! I would never stay here again - even for free!
6/10
Pleasant
23 Sep 2016
Pat

Tram out front door. Sweet walk to Petite France.

The room is very basic in style, but is spacious. Mini kitchenette (no dishwasher soap or sink stopper even after requesting them) is useful. Rooms are unusually well lit. Rooms are not serviced each day as in regular hotels - I think one must stay 4 days to have a cleaning.
Location good - away from the crowds, but close enough to old town and all its restaurants and a tiny jazz club called Wine Note, and a sweet Tunisien restaurant called Ali Baba.
8/10
Excellent
18 Sep 2016
Jonathan

Good value

This hotel offers a basic standard of comfort at a reasonable price. The room was large with a kitchenette and generally quite well-equipped, with free wi-fi. The staff at reception are friendly and helpful. The immediate surroundings of the hotel are not very attractive but it is within easy walking distance of the Petite France area .
Family

Location & surroundings

Appart'City Confort Strasbourg Centre
Rue De Molsheim, 11, Strasbourg, France

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Appart'City Confort Strasbourg Centre

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