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Raphael Wälderhaus

Hamburg · Germany

Am Inselpark 19, 19View location

8.8/10Excellent406 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort8.6/108.6
Condition9.0/109.0
Location7.8/107.8
Neighborhood8.2/108.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Raphael Wälderhaus

Raphael Hotel Wälderhaus is located in the Wilhelmsburg district of Hamburg, directly at the former entrance to the International Garden Show. It is set within a unique wooden building, and offers free WiFi. The stylish rooms at this hotel feature light wooden interiors, and come with a flat-screen TV.

A hairdryer is provided in the private bathroom. Organic and regional products are used to prepare the dishes served in the Wilhelms restaurant. The Wälderhaus hosts an exhibition covering themes such as the environment, as well as the effects of having a forest in Hamburg and its surrounding suburbs.

The meeting rooms can be rented by guests for a fee. Wilhelmsburg S-Bahn Station is a 5-minute walk from the hotel and provides connections to the center of Hamburg in 8-minutes.

Read more about this hotelShow less

Located in Hamburg (Hamburg-Mitte), Raphael Hotel Wälderhaus is within a 15-minute drive of Hamburg Cruise Center and Miniatur Wunderland. This boutique hotel is 6.1 mi (9.8 km) from Elbe Philharmonic Hall and 6.1 mi (9.8 km) from Hamburg City Hall. Stay in one of 82 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Hamburg?

This hotel has 295 square feet (27 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9.25 for children
    • Self parking fee: EUR 14 per day
    • Rollaway bed fee: EUR 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Elbe 4.5 km / 2.8 mi
Phoenix Center 4.9 km / 3.1 mi
Theater im Hafen 7.1 km / 4.4 mi
Schwarzenberg 7.9 km / 4.9 mi
Hamburg Wholesale Market 8.4 km / 5.2 mi
Mehr!-Theater am Großmarkt 8.5 km / 5.3 mi
International Maritime Museum 8.6 km / 5.4 mi
Wasserkunst Elbinsel Kaltehofe 8.8 km / 5.5 mi
Markthalle Hamburg 9 km / 5.6 mi
Hamburg Cruise Center 9.1 km / 5.6 mi
Marienkrankenhaus 9.3 km / 5.8 mi
HafenCity InfoCenter 9.3 km / 5.8 mi
St. Mary's Cathedral 9.4 km / 5.8 mi
Hamburg Dungeon 9.4 km / 5.8 mi
Schauspielhaus 9.5 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Restaurant
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Raphael Wälderhaus

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Raphael Wälderhaus

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Raphael Wälderhaus

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Raphael Wälderhaus

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Raphael Wälderhaus

8.8
Excellent
406 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
9.0 /10
Location
7.8 /10
Neighborhood
8.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Mahsa
Great service
10/10
Exceptional
16 Feb 2025
Mark
Quirky hotel. Rooms very comfortably and homely. Right next to arena which is very handy if you are going to the concert, but can be a little annoying if you are not. There was a dance party on a Saturday night and the deep bass thump thump was coming through the room… I would guess this didnt happen often and no fault of the hotel
Leisure Self
6/10
Pleasant
24 Jan 2024
Bernd
Silent and clean Hotel. Good breakfast!
Close to Subway Station.
WiFi is terribly bad! For Business Travelers absolutely not acceptable! No-Go!!!
Business Self
10/10
Exceptional
29 Nov 2022
Verified traveler

Woodshed with a modern touch

Arrived late caused by traffic on Autobahn. However this hotel is very special and unique from other hotels we usually visit. The hotels exterior is covered in wood. Super modern look and has a natural appeal to it. But the structure itself is made of concrete so idk how Eco-friendly the whole matter is. + for friendly staff, warm room and really clean and tidy. Since I come from the Nordic I can only refer to a Sauna in total, with all birch wood, wood essence & temperature.
Cool experience, but slightly overpriced I would say.
Business
10/10
Exceptional
12 Oct 2019
John

First class

This was a very enjoyable stay, all the staff were first class. It was so good to find that talking in English was no problem. The only criticism was that he shower had no limit on the heat so one has to be very careful in its use.the hotel was super clean.
Self
8/10
Excellent
27 Sep 2019
Anne
Et rigtig fint Hotel til pengene.
10/10
Exceptional
01 Aug 2018
Wilfried

A funky, but pleasant hotel

The building is striking: wood clad outside and (mostly) inside, with a commitment to sustainability showing in various details. It is located in Hamburg's green belt is pleasant, with fast and easy access to the city by train, but the local area is not so interesting. Half of the rooms face the railroad line to Hamburg, which can be noisy. But the other half, including the room where we stayed, are quiet.
Partner
8/10
Excellent
07 May 2018
Denis
We had 3 nights here while visiting Hamburg on holiday. Location was convenient to the S-Bahn, with a train every 10 minutes to/from the Hbf, so we could get anywhere quickly. Staff were helpful. The restaurant & bar was lively - we had a drink at the bar, but didn’t try the restaurant though patrons were enjoying themselves.
The room was clean, with nice timber fit out. However, it didn’t have any tea/coffee facilities in the room. We were able to get a cup of hot water from the bar.
Make sure to use the “do not disturb” sign since housekeeping arrives quite early.
8/10
Excellent
17 Apr 2018
Rob

Environmental hotel

Large focus on the environment, and the sustainability.
8/10
Excellent
15 Apr 2018
Verified traveler

Great hotel and exhibit. Poor wifi.

The hotel is lovely. Beautiful rooms with the woodland theme. Interesting woodland exhibition in the hotel and a truly different selection of books on sale in the lobby. The wifi is a pain. At least when used with an iPhone. I kept having to find a new webpage to open to force a reacceptance of the T's & C's. I'm retired now, but for a business traveller this MUST be improved.
10/10
Exceptional
05 Aug 2017
Verified traveler

Nice bike ride to Hamburg

Not much going on in the neighbourhood but our plan revolved around staying here and cycling into Hamburg on Stadt bikes (located 2 mins from the hotel). Worked out perfectly. Great ride to Hafen city and miniatur wonderland. Nice eco hotel.
Family
10/10
Exceptional
20 Feb 2017
Verified traveler

Very helpful and very convenient

I booked this hotel simply because it was close to an event venue but we really fell on our feet. The staff were exceptionally helpful, the restaurant was excellent and the price was good. My only criticism was that the rooms were a bit too warm for me but that's not a big deal. Would definitely stay here again.
10/10
Exceptional
03 Feb 2017
James

Quirky spacious hotel with a good bar/restaurant

A two night stay for work, with too little time in the hotel. Great room with a tree in the corner. masses of space and double aspect room. Fantastic dinner. Unfortunately had to leave to early each day (0400) to sample breakfast.
10/10
Exceptional
18 May 2016
Mike

Hotel in new Eco park development

We stayed there for three days as part of our holiday in Hamburg. The hotel is situated in a new (2013) Eco development and is itself run along Eco lines. It is an interesting departure from the usual hotel and the staff were exemplary. The hotel is a short train journey into Hamburg and the service is frequent.
The room was large and well appointed.
The reception staff were friendly and informative.
The restaurant provided a good quality of continental breakfast. We tried their evening fare on one occasion and it was tasty and very well presented. The restaurant manager, Katerina, was extremely friendly and no request was too much for her.
6/10
Pleasant
05 Jul 2015
Michael
Pleasant hotel, local area ok but could feel \"exposed\" on dark evenings. Breakfast at Cafe behind hotel excellent value... ½ hotel price. Big problem was very poor WiFi... Signal in room was useless.
Family
8/10
Excellent
24 Apr 2015
Verified traveler

Good hotel but not friendly staff

Room and comfort were perfect. Staff not quite helpful and friendly.
Family
6/10
Pleasant
06 Dec 2014
Ingrid

not for solo women

Stay was ok, difficult for cars to get to, very unpleasant on your own to have to walk late at night in the dark in such isolation. Disappointing to only have something to drink late at night. Bread was stale at breakfast, and fruit looked dried out. Room was comfortable and not too warm.
8/10
Excellent
06 Nov 2014
Verified traveler

Short Business Trip to Raphael Hotel Wälderhaus

Very comfortable and clean eco-friendly hotel with very friendly staff. Nice restaurant. Surrounding area is a bit quiet but hotel is only 5 mins from the local train station for links to Hamburg and beyond.
8/10
Excellent
18 Oct 2014
Sigrun

Don't come hungry....

Lovely hotel, close to public transportation which takes you within minutes to DT Hamburg...BUT....restaurant was closed the 2 nights we were there...due to private function! So....after just having arrived from a 12 hour trip from Canada we now had to stumble through the night in an unknown city/neighborhood trying to find something to eat! Unacceptable..part of the restaurant MUST stay open for hotel guests...
10/10
Exceptional
23 Jul 2014
Debbie M

Quiet burb

Located several stops from the Altstadt/Hauptbahnhof, it was the perfect location for us. Extremely quiet at night and very friendly service. The only thing that would have made it perfect is if it would have had it's own parking facility. There is a Parkhaus next to the hotel, but that's public and there is not direct access to the hotel, which made for some inconvenience with a lot of luggage. In the middle of an area designed with alternative environmentally-friendly building options, it's also a great reminder of what we have and what we need.
Family
10/10
Exceptional
06 May 2014
Jess

beautiful woody hotel

nice comfy hotel, just 5 minutes walk from overground station
Family
10/10
Exceptional
06 May 2014
Jess

beautiful woody hotel

nice beautiful hotel , just 5 minutes walk from overground station
Family
6/10
Pleasant
11 Apr 2014
Verified traveler

Good Hotel, OK Surroundings

Not much to do in the surrounding area, but close to train to get into hamburg. Menu in the restuarant not great, but what they do cook is lovely.
8/10
Excellent
19 Mar 2014
Harald

Lovely PLace

The hotel has its absolute positive points, because it is about our natural environment, and how to understand and protect. It has a science exhibition within its walls, and proposes a sustainable way of living throughout. The restaurant was very good, and the location is perfectly accessible by city train (8 min to main station). The shower indeed leaked underneath the glass door as others pointed out, and the shower head didn't stick strait, so that taking a shower wasn't such a great experience. On the other hand, the room design and furniture was very good as was the room climate. Still, we were sad to leave, especially since the people at the counter were outstandingly friendly and helpful.
10/10
Exceptional
31 Jul 2026
Dennis
Skønt og roligt sted - er super alternativ lidt uden fôr Hamburg med gode tog forbindelser…. Vi kommer igen
8/10
Excellent
24 Jul 2026
Ulrika
Bra hotell. Rent och funktionellt. Trevlig personal.
8/10
Excellent
20 Jul 2026
Johnny
Hej
Havde 2 overnatninger på forretningsrejse
Det var meget svært at komme til hotellet og meget dårlig skiltning til hotellet
Parkering var alt for langt fra hotellet og havde i forvejen sendt mail direkte til dem som de åbenbart ikke havde modtaget
Restauranten var ok - dig et meget lille udvalg på menu- kortet.
Værelse var fint og rent
Elevatoren fungerede ikke helt som den skulle.
Mvh
Johnny
Business
10/10
Exceptional
12 Jul 2026
Ditte
Great and clean place - don’t miss out on their small museum
8/10
Excellent
26 Jun 2026
Martine
De ligging van het hotel is echt leuk, in een groene omgeving en toch niet ver van het centrum van de stad. Het hotel is helemaal ingericht naar de naam 'Wälderhaus,' elke kamer heeft de naam van een andere boom en is ook zo ingericht. Dat maakt het hotel aardig van sfeer.

Het ontbijt is oke, maar aan de prijs voor Duitse begrippen.

Je kunt parkeren in een openbare parkeergarage naast het hotel, die 14 euro per 24 uur kost.
Partner
10/10
Exceptional
22 Jun 2026
Lennart Juel Ottenfeldt
Et fantastisk hotel, med et utrolig højt service niveau, fra vi kom til vi tog afsted. Et lækkert og rent værelse med super lækre senge, og store dyner og dejlig bløde hovedpuder. Nem og overskuelig parkering lige ved siden af hotellet. De varmeste anbefalinger herfra!
Partner
10/10
Exceptional
30 May 2026
Yvonne
Sehr schönes ökologisch angelehntes Hotel. Mit gefiel der Holzgeruch im Zimmer und die Ausstellung. Auch das Frühstück war sehr lecker. Wir kommen bestimmt wieder.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Ditte
Skønt og rent hotel der lå
Godt til
Vores møde
Business
10/10
Exceptional
17 Apr 2026
Ditte
Nice and clean hotel with a ‘Nature’ sense
Business
6/10
Pleasant
16 Apr 2026
Timo
Das Frühstück ist ziemlich überteuert. Hotel ist gut, jedoch etwas abgewohnt. Passt nicht ganz zum aufgerufenen Preis
Business
8/10
Excellent
14 Dec 2025
Jan Stefan
Schöner Aufenthalt. Freundlicher Service Frühstück solide. Lage zur Inselpark Arena top!
Leisure Partner
10/10
Exceptional
03 Dec 2025
Torsten
Sauber, freundlich, angenehme Atmosphäre!
10/10
Exceptional
19 Nov 2025
Jette
Rent og pænt. Hyggeligt værelse. Venligt personale.
Friends_and_family Family
8/10
Excellent
10 Aug 2025
Verified traveler
Schönes Hotel in ruhiger Lage mit netten Mitarbeitern. Nur Frühstück war Durchschnitt. Eine Kaffeemaschine sorgt für lange Schlangen und die kleinen Tassen passen schlicht nicht zur Menge und sorgen für die erste Balance Übung am Tag
Partner
10/10
Exceptional
02 May 2025
Peter
:)
Leisure Partner
10/10
Exceptional
12 Apr 2025
Bo Göran
Väldigt trevligt hotell
Partner
10/10
Exceptional
29 Mar 2025
Christina

Hyggeligt hotel

Hyggeligt hotel. Venlig og meget imødekommende personale. Kan klart anbefales
Friends_and_family Family
6/10
Pleasant
12 Jan 2025
Marc
Bar machte um 17 Uhr zu , trotz Konzert gegenüber. Das Hotel war mit Konzertbesuchern voll . Nachdem Konzert gab es nur einen Getränkeautomaten .Keine Lokalitäten in der Nähe.
Leisure Partner
8/10
Excellent
01 Jan 2025
Rikke Holm

Super fint ophold

Super fint ophold med god parkeringsforhold og tæt på byen
Partner
8/10
Excellent
24 Nov 2024
Lukas

Schönes nachhaltiges Hotel

Das Comfort Zimmer war wirklich außerordentlich großzügig. Schön eingerichtet und hast einen tollen Eindruck gemacht. Dafür war das Bad winzig. Aber alles gut, alles sauber. Wir würden wieder kommen.
Anbindung über die s3 gut. (Ca.30min)
Friends_and_family Friends
10/10
Exceptional
30 Aug 2024
Cerstin
Sehr sauberes, freundliches und ruhig gelegenes Hotel mit sehr guter S-Bahnanbindung. Zentral, doch im Grünen. Parkhaus in unmittelbarer Nähe, sehr gutes Restaurant im Haus.
Partner
8/10
Excellent
21 Aug 2024
Katrin

Alles klasse, außer...

Wir haben uns im Hotel sehr wohl gefühlt - allerdings gibt es zwei Kritikpunkte:

* Teppichboden ist grundsätzlich im Hotel unhygienisch und passt grade im Wälderhaus nicht ganz zum Konzept.

* Dicke Bettdecken machten die ohnehin schon fast tropische Nacht zum Saunaerlebnis. Eine Sommerdecke im August wäre als Alternative sehr schön gewesen!

Aber sonst war es wirklich klasse!
Partner
10/10
Exceptional
29 Jul 2024
Mark
.
Leisure Partner
8/10
Excellent
03 Jun 2024
Ralph
Sehr schönes Hotel in toller Lage
8/10
Excellent
05 May 2024
Dirk
Öko
Umgebung solala
10/10
Exceptional
16 Apr 2024
Lisa
Ich habe mich für dieses Hotel entschieden aufgrund seiner Location neben der Inselpark Arena. Das Zimmer war groß, sauber und gemütlich. Das Personal war an allen Stellen sehr zuvorkommend.
Leider hat das Hotel keinen eigenen Parkplatz.
Leisure Self
8/10
Excellent
13 Apr 2024
Marco
…
Leisure Self
4/10
Poor
01 Apr 2024
Ralf
Das Hotel haben wir ausgesucht, da das Turnier an dem wir teilgenommen haben direkt nebenan war.

Wir waren 6 Leute auf 3 Zimmer verteilt. Von den 6 Personen konnten 4 Personen fast nicht am Turnier teilnehmen, weil Sie durch die unkomfortablen Betten (aber auch Stühlen Frühstück und Couch im Foyer) Rücken-, Nacken- oder Schulterschmerzen hatten. Dieses Hotel kann leider keinen Komfort.

Des Weiteren sind wir davon ausgegangen, dass wenn man bei Expedia angibt, dass man das Frühstück mit bucht dieses auch im Preis dann bereits enthalten ist. Dies ist leider nicht der Fall. Bei drei Übernachtungen mussten wir nochmal 111,- € nachzahlen für das Frühstuck.

Leider müssen wir sagen, obwohl die Zimmer schön groß sind und alles sauber war, dass diese Unterkunft nicht gut ist.
Leisure Partner
6/10
Pleasant
17 Mar 2024
Cornelia
Restaurant fehlt die Gemütlichkeit. Blanle Holzstühle ohne Auflage ziemlich hart und ungemütlich.
Speiseauswahl sehr übersichtlich, viel vegan.
Kein Barbetrieb Abends, man muss das Haus verlassen um Abends etwas zu trinken.
10/10
Exceptional
07 Mar 2024
Michael
Sehr freundliches Personal, grosse und saubere Zimmer,
ruhig gelegen
Business Self
10/10
Exceptional
04 Mar 2024
Michael
Sehr freundliches Personal, sehr sauber,grosses Zimmer sehr gutes Essen
Business Self
6/10
Pleasant
04 Feb 2024
Rikke Winkel

Ok, men dyrt i forhold til standarden

Fint hotel, men værelset var gennemsnitligt, sengen var ikke fantastisk og fik dårlig introduktion i forhold til morgenmad. For dyrt i forhold til standarden
Self
10/10
Exceptional
08 Sep 2023
Anna
Angenehm ruhige Lage, schöne, sehr gemütliche Zimmer
Leisure Friends
4/10
Poor
03 Sep 2023
Verified traveler

gemütliches Hotel - Frühstück eher Durchschnitt

Schickes Hotel, welches mit nachhaltigem Image wirbt. Zimmer schön mit viel Holz ausgestattet und gemütlich. Betten gut, zwei Kissen zur Auswahl.
Leider eher durchschnittliches Frühstücks-Angebot, insbesondere bei den veganen Optionen.
Business
10/10
Exceptional
17 Jun 2023
Wolfgang
SEHR empfehlenswert
Leisure Partner
8/10
Excellent
05 Jun 2023
René
Wir haben die Umgebung gut erkundet. Gute Unterkunft und alles gut organisiert. 👍
10/10
Exceptional
05 Nov 2022
Stefan
Schöne, große Zimmer
Leisure Family
10/10
Exceptional
27 Oct 2022
Tilman
Eine Kaffeemaschine auf dem Zimmer fehlt, eine \"Liebesbrücke\" für die sehr große \"Besucherritze\" auch. Sehr geschmackvolle Inneneinrichtung und -architektur. Leckeres Frühstückbuffet.
Leisure Partner
8/10
Excellent
10 Oct 2022
Thilo
Gute Lage, originelles Konzept.

Öffnungszeiten der Bar/Restaurant nicht ausreichend. Kein Conditioner.
Business Friends
10/10
Exceptional
19 Aug 2022
Sascha
Sehr schönes Hotel im Naturstil mit viel Holz. Schön eingerichtet Zimmer. Leider sind die Parkmöglichkeiten einen kleinen Fußmarsch vom Hotel entfernt. Bei Regen kommt man nicht trocken vom Auto zum Hotel.
Business
8/10
Excellent
11 Jul 2022
Ralph
Alles sehr gut, nur das WLAN war sehr schwach und der Fernseher war nicht immer in Ordnung
Leisure Family
2/10
Poor
06 Feb 2022
Mie

Intet ophold - det lykkedes ikke at tjekke ind?!

Vi tjekkede aldrig ind for receptionisten kunne umiddelbart ikke finde ud af det. Det var omkring midnat og af en eller anden grund var der intet der kunne lykkes. Virkelig underligt. Det virkede som om det var svært at finde vores reservation, derfor spurgte vi om det var muligt at få en nøgle, så vi kunne sove (det var et stop på vej på skiferie) og så kunne vi afregne om morgenen, men det var heller ikke muligt, så da intet skete gik vi igen efter 30 min og har aldrig sovet der. Vi aner ikke hvad der gik galt og hvorfor intet var muligt.
Partner
6/10
Pleasant
31 Jan 2022
Luca
It is very difficult to find the hotel, especially in the night: there are no direction signs from the main street.
Parking is 15€, which for me it is expensive given the location. staff member at the reception couldn´t speak english, which made it a nightmare to get the direction to the hotel
Business
8/10
Excellent
30 Aug 2021
Wolfgang

Modernes Hotel im Süden Hamburgs

Gutes und modernes Hotel für alle, die privat oder geschäftlich in der Gegend sind. Sehr empfehlenswert!
Business
8/10
Excellent
05 Mar 2021
Jochen

Eine schöne Anlage

Service könnte besser und freundlicher sein, gerade in Zeiten der Pandemie
Business
8/10
Excellent
14 Feb 2021
Amir

Fin hotel

Fin hotel tæt på by og motorvej. Man kan enten parkere gratis ud på gaden eller p hus mod betaling.
Business
8/10
Excellent
06 Nov 2020
Verified traveler

Tolles hotel, tolle Lage

Alles bestens, tolle Lage, gerne wieder
Business
10/10
Exceptional
13 Oct 2020
Kristian
Tolles Hotel mit Bezug zum Wald
Self
10/10
Exceptional
10 Jul 2020
Sofie

Skønt hotel med fedt koncept

Hotellet er meget behageligt og lækkert indrettet, personalet yderst imødekommende og venligt. Trods corona fik vi dejlig morgenmad, og konceptet er rigtig godt.
Da hotellet kalder på gæster der kan lide bæredygtighed, kunne det dog godt have en ladestander mere til elbiler. ;-)
Partner
6/10
Pleasant
19 Mar 2020
Verified traveler
Ich war zum zweiten Mal in diesem Hotel. Das Zimmer war so hellhörig, dass ich den Zimmernachbar schnarchen gehört hsbe. Ich habe anstsndslos ein anderes Zimmer bekommen am 2. Tag. Die Zimmer sind Standard. Umweltgedanke ust gut, aber wenn man 3x soviel Seife benötigt, weil diese nicht schäumt, ist der Umweltgedanke dahin. Das Frühstück war soweit ok, allerdings Fertig-Ei - das geht gar nicht! Außerdem hat immer wieder etwas gefehlt, entweder Speisen oder sehr oft Tassen. Das Personal war nicht sehr freundlich.
Friends_and_family Family
10/10
Exceptional
06 Dec 2019
Ida

Fint

Fint hotel, stille kvarter men svært at finde for taxichaufføren og personalet i receptionen talte ikke engelsk.
Business
10/10
Exceptional
09 Nov 2019
Patrick

Heerlijk overnachten in Hamburg,Wilhelms Inselpark

Het is een mooi en 'warm' hotel. Je komt binnen en je kan meteen genieten van de heerlijke houtgeur die er heerst.
De kamers zijn zeer verzorgd en netjes.
De keuken is lekker.
Het personeel is vriendelijk.
Partner
6/10
Pleasant
08 Sep 2019
Lena
Die Zimmer sind absolut ruhig, in dem Haus herrscht ein hervorragendes baubiologisches Klima. Schlafen ist trotz Veranstaltungen am nahegelegenen Sportzentrum problemlos möglich, da absolut nichts zu hören ist. Die Betten sind bequem, die Zimmer ausreichend groß. Das Badezimmer ist in Miniaturausführung. Für zwei Personen gleichzeitig nur denkbar, wenn einer in der Dusche steht. Die Fugen im Bad sehen nicht mehr schön aus, da könnte daran gearbeitet werden.
Die allgemein zur Verfügung stehenden Sanitäranalagen im Rezeptionsbereich sind leider nicht mehr so schön.
Im Haus herrscht eine traumhafte Ruhe - es ist wunderschön gestaltet. Den Charakter des Hauses muss man verstehen - wir fühlen uns dort sehr wohl.
Was mich sehr gestört hat, ist die Unfreundlichkeit einzelner Mitarbeiter im Gastrobereich des Hauses. Auf nett formulierte Bitten und Fragen wird von einem Mitarbeiter beim Frühstück nur sehr unfreundlich geantwortet und man wird stehen gelassen. Meine Verwunderung war Das hatten wir aus den vorherigen Aufenthalten anders in Erinnerung. Der gleiche Mitarbeiter behandelte uns entsprechend abweisend, als wir am Abend noch etwas trinken wollten.
Leisure Family
10/10
Exceptional
30 Aug 2019
Gerd Wilfried
Besuch bei unserer Tochter
Partner
8/10
Excellent
29 Jul 2019
Verified traveler
Nachhaltiger Ansatz mit sehrguter Energiebilanz.
Gut sortiertes Frühstücksbuffet.
Wenn es sehr heiß ist, so wie an den zwei Tagen an denen wir dort übernachteten, ist die Raumtemperatur leider nicht absenkbar, da keine aktive Kühlung möglich. Ansonsten nettes Personal und ein ansprechendes Hotel.
Leisure Partner
10/10
Exceptional
28 Jul 2019
Verified traveler
Das gesamte Ambiente hat mir gefallen, die unterschiedlichen Zimmer
(unterschiedliche Baumarten), das Restaurant.
Friends_and_family Partner
8/10
Excellent
18 Jul 2019
Anna

Trevligt och välkomnande

Trevligt hotell, känns nytt och fräscht. Ett tydligt miljötänk i hygienartiklar och restaurangens utbud, och ett science center med fokus på skogen i samma byggnad. Alla rum har namn efter olika träd med lite information om dessa på rummen. Bra läge om man bara ska stanna till över natten på vägen.
Family
8/10
Excellent
29 May 2019
Frans

Good and clean hotel.

Nice modern hotel. If you expect a luxurious traditional hotel don't book it. Environment is 'key' in this hotel. All decoration is with real wood and natural material, the soap is natural friendly, the food is also healthy (good quality). Employees are proud to work for this eco friendly hotel and are very helpful and supporting. Area is green and a running course is in front of the hotel. You need a car to go to the center of Hamburg.
8/10
Excellent
24 May 2019
Verified traveler
Die Betten sind mir persönlich zu hart. Tolles Raumklima überall im Hotel.
Leisure Partner
10/10
Exceptional
28 Apr 2019
Alvaro

Gostei da inovação...

Hotel vanguardista!! muito simpático.
Partner
10/10
Exceptional
28 Apr 2019
Verified traveler
Absolut sauber. Der umweltfreundlicher Konzept ist faszinierend. Ich kann nur empfehlen. In der Nähe kann man Schwimmen Klettern Super
Business_and_leisure Self
8/10
Excellent
05 Apr 2019
Maria

Prisvärt och lättillgängligt.

Ett bra och prisvärt alternativ när man ska besöka Hamburg eller som vi mässa i Hannover och det är fullt och dyrt i närområdet. Enkel access till väg 1 och 7 som snabbt tar en söderut. Enkelt att parkera om än det bara gick och betala med kontanter.
10/10
Exceptional
25 Mar 2019
Verified traveler
Naturholz überall schafft ein aussergewöhnliches Ambiente, genau so wie der nicht verputzte Beton und die nicht verkleidete Sprenkelanlage. Ist vielleicht nicht Jedermanns Geschmack aber aussergewöhnlich ist es eben allemal.
Leisure Partner
8/10
Excellent
30 Dec 2018
Verified traveler
Die Bezüge von den matratzen mach viel Lärm bei Bewegung das schafft für Unruhe
8/10
Excellent
14 Oct 2018
Claus Ebert

Godt hotel med en lidt special beliggenhed.

Et rigtig godt hotel, dog med en belliggenhed der er lidt “outsider” agtigt. Ligger i en bydel som minder lidt om Ørestaden i DK.. Vi brugte hoteller som en overnatning på vej til Amsterdam, så på den måde var det rigtig fint. Ville ikke anvende det som “base” for en Hamborgtur, dertil ligger det for vores vedkommende for langt fra centrum (ca 6 km)
Kvaliteten på hotellet er i top, hvor loft og vægge på værelserne er udført med Douglas Gran (træ) morgenmad og maden i hotellets restaurant er rigtig godt. Parkering er også super, P-hus samt udendørs parkering, er i forbindelse med hotellet (12 euro pr nat)
Partner
8/10
Excellent
01 Aug 2018
Joern

Greit hotel

Greit hotel i rolig område utenfor byen, men uten aircondition
Partner
8/10
Excellent
27 Jul 2018
Dorien

Leuk hotel!

Leuk uniek hotel waarbij je het gevoel het ergens in een scandinavish bos te zijn beland. Leuk thema, nette schone kamer. Volledig naar verwachting. De buurt echter iets minder. Ongeveer 10 minuten rijden van het centrum van Hamburg
8/10
Excellent
23 Jul 2018
Bernth-Ole

Hyggelig og anderledes.

Er spændende aktivitets område.
Partner
10/10
Exceptional
17 Jun 2018
Willi

Super

Sehr engagiert auch wenn es im Restaurant um Unverträglichkeiten wg Lebensmitteln geht.
Partner
10/10
Exceptional
10 Jun 2018
Verified traveler

Top!

Top!
10/10
Exceptional
07 Jun 2018
Claudia

Wirklich ein tolles Hotel- aber nicht im Sommer

Die Lage ist toll, der Park, die Nähe zur S-Bahn. Alle Mitarbeiter sehr nett und hilfsbereit. Ein wunderschönes Hotel mit tollem Frühstück. Ich würde jeder Zeit hier wieder buchen, nur nicht im Sommer. Im Zimmer war es unzumutbar heiß, wir haben einen Ventilator bekommen, aber eigentlich nicht ausreichend. Wäre schön wenn man sich da was einfallen lässt.
10/10
Exceptional
26 May 2018
Hans

Toller Aufenthalt

Ich war jetzt schon zum 2. Mal in diesem Hotel und auch beim 2. Mal sehr zufrieden. Auch wenn das Hotel ein wenig ausserhalb vom Zentrum von HH ist, man ist mit der S-Bahn in kürzester Zeit im Zentrum und bei allen Wichtigen Punkten in der Stat.
Friends
8/10
Excellent
10 May 2018
Verified traveler

Tolles Hotel

Hatten 3 Übernachtungen . Wirklich tolles Hotel. Nur 5 Minuten bis zur S-Bahn. Service an der Rezeption und im Restaurant sehr nett und hilfsbereit. Absolut ruhig und schön gelegen. Parkplatz ist hinter dem Hotel vorhanden, 12€ pro Tag. Das Frühstück kostet 14€, zwar nicht billig doch dafür bekommt man alles was das Herz begehrt da.
8/10
Excellent
10 May 2018
Robert

On outskirts of city, safe, clean and modern area

Our requirements for the trip were to have a hotel slightly outside the centre of Hamburg, in a quiet area, easy to park the car. The hotel fulfilled these requirements very well.

The city centre was about 12 km from the hotel, easily reachable by car or by S-bahn (commuter rail) which was a five minute walk from the hotel. For the rail trip, buy the EUR 12 ticket that allows up to 5 people to travel from 09.00 through to well after midnight, within a two-zone area.

Reception staff were helpful and polite, room was spacious and clean, bathroom modern, and surrounds were a mix of residential buildings 3-10 storeys high (contemporary design with interesting/fun architecture), leisure facilities including a pool, and a small wooded area nearby. Expect a fair number of kids on field trips coming to the area, to learn about nature. Atmosphere was relaxed and friendly.

There's a buffet breakfast available (not included in the room cost), as well as a cheap alternative - coffee and croissant - but if you want croissants, make sure you don't come too late.

Parking is EUR 12 per 24-hour period, indoors or outdoors. We parked outdoors with a new car and had no problems.

If youare looking for good accommodation cheaper than what would be available in the centre of town, and are prepared to travel 15-20 minutes to Hamburg centre by car or S-bahn train, then we highly recommend this hotel.
Partner
10/10
Exceptional
06 May 2018
Rossana
Ottimo e moderno albergo a sole tre fermate dal centro! Tra le altre cose l’edificio è una famosa architettura eco-sostenibile progettata dallo studio di architettura Andreas Heller di Amburgo. L'edificio è costruito quasi interamente in legno massello, ospita al suo interno una mostra permanente sul rapporto tra la foresta e la città, un centro scientifico e una sala eventi utilizzata principalmente per incontri sulla salvaguardia ambientale.
10/10
Exceptional
18 Feb 2018
Ole

Miljøvenligt hotel uden for Hamborg

En ukendt perle uden for Hamborg som overraskede positivt. Eneste minus er afstanden til midtbyen, men til gengæld ligger der en S-bahn station tæt ved.

Location & surroundings

Raphael Wälderhaus
Am Inselpark 19, 19, Hamburg, Germany

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Raphael Wälderhaus

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