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25Hours Hotel Altes Hafenamt

Hamburg · Germany

Osakaallee 12View location

9.2/10Excellent473 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About 25Hours Hotel Altes Hafenamt

Be sure to enjoy recreational amenities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy a satisfying meal at NENI serving guests of 25hours Hotel Altes Hafenamt. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 49 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

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With a stay at 25hours Hotel Altes Hafenamt, you'll be centrally located in Hamburg, steps from International Maritime Museum and within a 10-minute walk of German Customs Museum. This hotel is 0.4 mi (0.7 km) from Hamburg Cruise Center and 0.5 mi (0.8 km) from Traditional Ship Harbour.

Make yourself at home in one of the 49 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 75 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
    • Self parking fee: EUR 32 per day
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

International Maritime Museum 0.2 km / 0.1 mi
German Customs Museum 0.5 km / 0.3 mi
Traditional Ship Harbour 0.5 km / 0.3 mi
Hamburg Cruise Center 0.5 km / 0.3 mi
Dockland 0.6 km / 0.4 mi
Dialogue in the Dark Exhibition 0.7 km / 0.4 mi
HafenCity InfoCenter 0.8 km / 0.5 mi
Hamburg Dungeon 0.8 km / 0.5 mi
Miniatur Wunderland 0.9 km / 0.5 mi
Chilehaus 0.9 km / 0.6 mi
St. Peter's Church 0.9 km / 0.6 mi
Moenckebergstrasse 1 km / 0.6 mi
Europa Passage 1.1 km / 0.7 mi
Markthalle Hamburg 1.1 km / 0.7 mi
Rathausmarket 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Lift access
Show 15 more facilities & services
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Business centreExtra charge
  • FaxExtra charge
  • Sauna
  • Breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    25Hours Hotel Altes Hafenamt

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 45 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    25Hours Hotel Altes Hafenamt

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    25Hours Hotel Altes Hafenamt

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    25Hours Hotel Altes Hafenamt

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    25Hours Hotel Altes Hafenamt

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    25Hours Hotel Altes Hafenamt

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    25Hours Hotel Altes Hafenamt

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 35 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    25Hours Hotel Altes Hafenamt

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    25Hours Hotel Altes Hafenamt

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    25Hours Hotel Altes Hafenamt

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    25Hours Hotel Altes Hafenamt

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about 25Hours Hotel Altes Hafenamt

9.2
Excellent
473 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
17 Jun 2026
Michael
Outstanding. I cannot praise this hotel enough. I really enjoyed my stay. The choice of music in the lobby and breakfast room is top notch. Lovely!
Business Self
10/10
Exceptional
09 Jun 2026
Sudnya Bhupendra
Great location! Sweet and helpful staff. Only downside was that we were attending a wedding and the lighting in the room was not amenable for makeup 🙈 Also, for people with allergies, check for a room without carpeting. Otherwise a lovely stay!
Partner
10/10
Exceptional
18 Apr 2026
nigel
Great place to stay in Hafen city
10/10
Exceptional
09 Feb 2026
penelope
Clean, modern room with great amenities.
8/10
Excellent
08 Feb 2026
Colin
Friendly staff.

Poor room temperature control.
10/10
Exceptional
04 Feb 2026
Nicola
Staff were extremely helpful, room was spotless and welcoming.
Friends_and_family Friends
10/10
Exceptional
20 Aug 2025
Matthew Zac

Superb

Arrived and our room was ready early - bonus!
Reception staff were excellent.
Great room.
Bar superb.
We don’t have breakfast or eat in the hotel.

Now off to Copenhagen to compare!
Partner
8/10
Excellent
06 Jun 2025
Joanna
Nice hotel, room was okay but was expecting little bit more space for extra large room. The bed for our daughter was not ready upon our arrival, there were only towels for two in the room and we were never given extra glass/cup although the housekeeping team sorted out the bed straight away. Was expecting little bit more such as bathrobes and a larger outdoor area for the guests. There were only two tables outside the reception and although the restaurant had a large outdoor area, the restaurant manager was not happy for us to sit there unless we were ordering food from the restaurant. This was not great as we were the guests of the hotel. Buffet breakfast was good, but pricey at 26€ per person so for a family of three this was not a great value for money. One morning there was a lot of noise around 7am in the corridor, which woke us up. The hotel is in a great location and staff was friendly apart the moody restaurant manager who was very precious about his EMPTY outdoor space being dedicated to the restaurant guests despite us being the guests of the hotel!?. Big thank you to the housekeeping team that was friendly and helpful. 4 starts due to lack of outdoor or indoor space for the guests to relax apart from the restaurant area.
Business_and_leisure Family
10/10
Exceptional
23 Oct 2024
STACEY
We absolutely loved our first stay in a 25hours hotel. The staff and location and accommodations were all well above our expectations, and we look forward to staying again!
Leisure Partner
4/10
Poor
15 Nov 2023
Jon

How not to treat a guest

I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot.

I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Business
10/10
Exceptional
21 Sep 2023
Rick

Very pleasant stay in Hamburg

We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Partner
10/10
Exceptional
26 Mar 2023
Antje
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
6/10
Pleasant
02 Jan 2023
James
Holding amount on credit card was ridiculously to high especially when we had paid!
Lack of sun charging facilities and tv not working properly.
Leisure Family
10/10
Exceptional
12 Dec 2022
Verified traveler

Incredible hotel!!!

Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Business
10/10
Exceptional
25 Mar 2022
Camille
Warm feeling. Excellent location. Large and comfortable room.
Business
10/10
Exceptional
27 Feb 2022
nicholas
Will stay again
Leisure Self
10/10
Exceptional
13 Nov 2021
Andrew
I can’t fault this hotel! It’s quirky and cool but with a real feeling of comfort. Amazing bar and restaurant and in a great location. I’ve stayed at the Munich 25hours which prompted me to look into this - each hotel is very individually designed. Free mini bar is a nice touch. Can’t wait to return next year!!
Business
10/10
Exceptional
13 Jul 2020
Verified traveler
Tolles Hotel, in großartiger Lage - auf jedes Detail wurde geachtet.
Leisure Friends
10/10
Exceptional
05 Feb 2020
Alex
Great hotel with particular style. Very nice breakfast and restaurant.
Business Self
10/10
Exceptional
14 Jan 2020
Verified traveler
Cool atmosphere , up to date facilities , convenient location
Business Family
10/10
Exceptional
07 Jan 2020
Verified traveler

Loved it!

We really liked that hotel! Very friendly and helpful staff! The room was very comfortable, nice bathroom with a separated toilet. Oh and you have access to your own portable music box plus you can borrow a bag during your stay and if you’d like you can order room service. The food/ breakfast is provided by the in-house located restaurant Neni, which is serves really nice Arabian-Mediterranean food.
Partner
10/10
Exceptional
23 Dec 2019
Ralf

Better than expected

Description of the Hotel is very accurate and then some....
Business
10/10
Exceptional
14 Dec 2019
Verified traveler
Beautiful old building. The restaurant and bar decor was fantastic. The rooms were lovely and comfortable. The female reception staff were extremely helpful. The male reception staff, with one exception ( Christian) were surly and very unhelpful.
The hotel is located in a great area in the middle of the old warehouse district. Transport very close by.
Would definitely stay there again.
10/10
Exceptional
05 Nov 2019
Susan

Great place to stay in Hamburg

Wonderful stay with a wonderful room. Nice location within easy walking distance to local attractions. Close access to the metro for travel to the airport. Restaraunt and bar were also quite nice.
Friends_and_family Family
10/10
Exceptional
27 Oct 2019
Verified traveler

Interesting, spacious room

Beautiful, quirky but useful room. Very spacious with a sitting area you wouldn’t expect in this price range. Tasty breakfast. Friendly staff. We found the bed, particularly the pillows, not ideal but had the same experience throughout Germany, so I think it’s a matter of different customs not this hotel doing anything a German would see as inferior.
Partner
8/10
Excellent
12 Oct 2019
Lise
A beautiful Boutique Hotel using recycled materials for decorating! They kindly allowed us to stay in our room until 2pm because our train wasn't leaving untl later. All the staff we met were lovely!
Leisure Partner
10/10
Exceptional
04 Aug 2019
faye

Excellent

Great hotel in a great area . Really funky and great staff . All spoke English . Car parking for 15 euro under hotel so very handy . Our room was great with air con and could open windows . Easy walk to everything. Would love to stay again .
Partner
10/10
Exceptional
28 May 2019
Verified traveler
The hotel is in a great location and it is a wonderful property. The staff were very friendly, the room lovely and the food delicious. The only problem we had is that we couldn't find the front door and ended up at first in the sister hotel next door!
Leisure Partner
10/10
Exceptional
26 Apr 2019
Verified traveler
Not your standard hotel!
Beautifully designed for a warm & cosy stay with great service and even a hot water bottle for cold nights.
Business Self
10/10
Exceptional
11 Jan 2019
Iain

Quirky Hotel

The building in which the 25hours Hotel Altes Hafenamt is housed is in itself beautiful and historic. It is more than 100-years old and the owners have done a truly magnificent job of restoring it to its original splendour and creating from it a wonderful, quirky, comfortable hotel.

On arrival the receptionist was very welcoming and spoke to me in perfect English. He was informative and explained that due to the age of the property I would have to go up to the first floor (by stairs or lift) then walk to the opposite end of the building to complete my journey to a spacious room on the fourth floor.

The rooms are really quaint with all sorts of lovely amenities such as a cuddly bunny rabbit and a hot water bottle placed on the bed for added comfort, or perceived security perhaps, at night. There is an illuminated globe and there was a leaf tea selection, which is such a pleasant change from the ubiquitous teabags everyone else serves.

The mattress and pillows were just the right texture, but the quilt was not long enough to cover the length of the bed let alone my (quite) large frame and 1.85 m length. Happily though, the 'double' bed was in fact two single beds placed alongside each other and each with its own quilt, so I used the second to cover my feet and a comfortable night's sleep was had after all.

10/10
Exceptional
28 Oct 2018
Markos

More than happy to visit again.

The rooms are stylish, very spacious, with an extremely comfortable bed and very quiet. So all you need for a few days of business travel. I was very happy with the level of service and flexibility of the hotel staff during my stay wand the overall feel of the hotel is very relaxed and pleasant. In addition, I loved the breakfast, which offers great options and at the buffet, but goes beyond a typical breakfast.
10/10
Exceptional
15 Oct 2018
Jane

Great location - really impressed

15 minutes from city centre. Nice hotel with amenities on site and nearby. Hotel modern with some really nice funky decoration. Really enjoyed our stay and would recommend.
10/10
Exceptional
10 Oct 2018
Verified traveler
A great conversion of an old building in the middle of the wonderful Hafen City.
10/10
Exceptional
03 Sep 2018
Kobi
The hotel location is great and the design is cool and pleasant.
10/10
Exceptional
17 Aug 2018
Verified traveler
Need better and more pillows
10/10
Exceptional
06 Aug 2018
Pam

Historic hotel

The room is a little dark but it is an historic site. Great breakfast and wonderful staff.
Partner
10/10
Exceptional
04 Jul 2018
gordon m

Unique, elegant, and trendy

Hotel is located in newly developed harbor area of town in a renovated brick building typical of that part of Hamburg. Luxurious but informal dining and bar area with a flair for Mediterranean. Turkish rugs, pillows, comfortable sofas throughout. Rooms felt more like a studio with private sleeping area. Elegant, modern bathroom. A unique and sophisticated hotel for young as well as older travelers. Easy walk to harbor area as well as inner city on Alster and shopping.
Partner
10/10
Exceptional
26 Jun 2018
Verified traveler

Great Hotel but avoid room 143

We had a great stay; however the music that permeated our room from the restaurant and bar below is what ruined things. If it weren't for this our stay would have been 5/5. Staff, location amenities were all great.
10/10
Exceptional
15 Jan 2018
Andrea

Great place

Great ambiance and the staff very friendly and accommodating. We enjoyed our stay in this beautiful city.
10/10
Exceptional
05 Jan 2018
Jules

Quirky and classy hotel in great location

I booked this hotel by accident, and what luck! It's in Hafencity, the newest development in Hamburg, where the many impressive former warehouses have been converted into apartments, restaurants, etc. Our room was spacious and very comfortable. Staff exceptional my helpful and friendly. Breakfast buffet was fab, but expensive, however nearby cafes didn't seem to open till 10/11 so we went for it! The 25 hours styles itself according to the port, so fixtures and fittings have an amusing seafaring motif, everywhere! It's huge fun and I recommend it heartily (shiver my timbers...).
10/10
Exceptional
18 Dec 2017
Verified traveler

Two 25h Hotels?

Apparently there are two 25 hours Hotels, one called Altes Hafenamt and the other 25 hours Hafen City! Only found this out when I reach the hotel, and has to walk from one to the other.
10/10
Exceptional
08 Sep 2017
Verified traveler
Really nice personal quirky hotel.
Lovely bed, quiet area even tho next to a working harbour and building site.
10/10
Exceptional
07 Sep 2017
Tayseer

Great place

Very nice, clean, new. Helpful staff. All in all my second stay at 25 hours for a reason :)
10/10
Exceptional
28 Jul 2026
heidi
Een aanrader in een heel hippe buurt
10/10
Exceptional
25 Jul 2026
Michael
Super fint hotel👍 belligenhed fantastisk
6/10
Pleasant
24 Jul 2026
John
På papper skulle det finnas AC men det var väldigt varmt varje dag och termostaten verkar inte vara kopplad till något. Vi frågade om personalen kunde fixa det eftersom vi inte kunde sova. De sa att de skulle skicka en tekniker men vi märkte aldrig någon skillnad. Dessutom sa de att gratis minibar skulle fyllas på en gång men de gjorde de aldrig. Utöver ett var hotellet trevligt
10/10
Exceptional
20 Jun 2026
Christian P.
Sehr gutes und sauberes Hotel.
Friends_and_family Friends
6/10
Pleasant
13 Jun 2026
Verena
Die Lage ist wirklich toll. Und eigentlich ist das Hotel wirklich stylisch aber es ist einfach Mega abgerockt. Die Wände im Bad und im Zimmer waren voller Flecken. Ich will echt nicht wissen was das alles war. Das Frühstück war leider auch garnicht besonders. Der Preis passt überhaupt nicht. Das Personal war total nett, die Bar richtig schön und das NENI echt klasse. Es gibt in Hamburg viele Hotels die deutlich besser sind für den Preis. Schade
Partner
8/10
Excellent
10 Jun 2026
Jørn
Rigtig fin oplevelse, - SKAL jeg brokke mig, kan jeg sige at vandet ikke løb hurtigt nok ud af håndvasken, ellers havde vi det dejligt.
Friends_and_family Friends
10/10
Exceptional
29 May 2026
Henrik
Fantastiskt, utmärkt kök bar frukost och service. Superhäftig inredning!
Partner
6/10
Pleasant
22 May 2026
Guido
Eigentlich gefällt mir das Konzept. Im Hafencity war ich vor Jahren und es war cool.
Im Alten Hafenamt hat leider nicht viel gepasst.
Die Anreise durch die Tiefgarage und diverse Lifte bis zur Reception ein rechtes Geschleppe.
Um ins Zimmer im 5 Stock zu kommen wieder mit 2 verschiedenen Liften. Der Flur dort wurde alle 3 Tage als Warenlager für Handtücher benutzt. Da kommt kein Gefühl eines Hotels in dieser Preislage auf. Der Leseraum mit dem Werbung gemacht wird war verschlossen. Die Sauna im Nachbarhotel. Und einen Zimmerservice gab es nicht. Beim auschecken hiess es dann nur alle 2 Tage. Der Parkplatz in der Tiefgarage war beim wiederkommen besetzt so das wir erst im Hotel das Ticket wieder freischalten mussten um in die andere Etage zu fahren. Sorry, auch wenncdas Personal nett ist sieht für mich so kein Hotel in dieser Preisklasse aus.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Marc
Top, wir waren sehr zufrieden, vorallem das Frühstück und die coole Tiefgarage
Partner
10/10
Exceptional
08 Apr 2026
Stefan
Sehr gute Bar
Family_with_children
6/10
Pleasant
03 Apr 2026
per
Meget spændende og anderledes hotel, dejlig ,hjælpsom og venligt personale. Lidt af en labyrint at komme fra parkeringshuset og ind til receptionen (men charmerende). Dejlig morgenmad og resturant. Beliggenheden perfekt.
Men værelset var meget mørk med dårligt lys, siddekormforten dårlig, min ægtefælle ønsker i fremtiden en mere comfortabelt hotel.
8/10
Excellent
20 Mar 2026
Ella
Hyggeligt hotel med god morgenmad
Friends_and_family Friends
10/10
Exceptional
02 Mar 2026
Sanne E.
Plenty of parking spaces in the public carpark (same price and location as the hotels parking - where it was full).
Loved the lady at breakfast <3
Bring your own cotton swabs and conditioner.
Only 0,33 L water for a two day stay for two persons, but a REWE supermarket just across the hotel.
Partner
8/10
Excellent
26 Feb 2026
Niels Jørgen
Rigtig fint værelse og meget flinkt og imødekommende personale…

Der var dog et kiks med et Polaroid kamera tilgængelig, der ikke virkede…
Og vi fik ikke fri parkering som lovet… det kommer åbenbart an på hvem der er på arbejde der lover fri parkering eller ej…
Der var ikke flere hotelparkeringspladser og vi blev sendt en etage ned i kælderen for at parkere offentligt, med lovning på at de ville godkende billetten. Da vi skulle derfra, stod der en anden ved skranken og sagde at vi selv måtte betale… så der var en ekstraregning på 31 euro…
Partner
10/10
Exceptional
27 Jan 2026
Rene nikolaj
Perfekt beliggenhed, dejlig morgenmad og hyggeligt hotel.
Partner
10/10
Exceptional
15 Jan 2026
Cara
Wir waren mit allem sehr zufrieden und können es nur weiterempfehlen. Wirklich top. Super Erreichbarkeit, Parkmöglichkeiten vorhanden, Sauberkeit, sehr nettes Personal, schöne Zimmer und vor allem das Essen war fantastisch. Gerne wieder :)
Leisure Family
10/10
Exceptional
11 Jan 2026
Katja
Ein sehr schön gestaltetes Zimmer in einem tollen, alten Gebäude.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Ralf
Urig, schön, gemütlich. Einfach eine tolle Location.
Business Self
10/10
Exceptional
19 Dec 2025
Christian
Total witziges Hotel mit Irrgarten Style
8/10
Excellent
28 Nov 2025
Gitte
Dejlige store værelser, skøn seng, god morgenmad. Dog er der meget MØRKT over det hele, i restauranten og på gangene og værelset, det skulle man lige vænne sig til.
Business
10/10
Exceptional
18 Oct 2025
Jørgen
Rigtig hyggeligt boutique hotel med nærværende personale og god kvalitet hele vejen rundt. Morgenmaden er super lækker, varieret og madvarerne af super kvalitet. Ikke noget fra dåse eller juice fra en papkarton. Lækkert 😋
Partner
10/10
Exceptional
15 Oct 2025
Karin
Das erste Mal im 25h Altes Hafenamt und direkt verliebt. Kann das Hotel wärmstens empfehlen.
Leisure Self
10/10
Exceptional
10 Sep 2025
Claus

Äußerst angenehme Übernachtung

Extrem freundliches Personal, super Zimmer, tolles Ambiente, gutes Frühstück.
Partner
8/10
Excellent
18 Aug 2025
Sören Dr.
Du
10/10
Exceptional
01 Jul 2025
Joakim
Så mysigt hotell, fantastiskt trevlig personal, bra frukost och suverän resraurang lunch och kväll.
Partner
6/10
Pleasant
12 May 2025
Poul Morten
Utroligt støjniveau hele natten og om morgenen. Virkelig dårlig sovekomfort
Business Partner
8/10
Excellent
27 Apr 2025
Bas
Everything really good. Great location and nice ambiance. Some minor point for improvement. It is very dark in the restaurant especially for breakfast. Pillows in room for sleeping are too thin.
Leisure Partner
10/10
Exceptional
18 Mar 2025
Verified traveler

Supernajs hotell

Supermysigt hotell i mysigt 1800 tals hus. Gillar man gamla tegelhus så är detta rätt plats. Nära till allt känns det som.
Business
10/10
Exceptional
20 Feb 2025
Morten

Rigtig godt

Virkelig et godt ophold. Hotellet har en masse små sjove detaljer og har et meget imødekommende og serviceminded personale
Friends_and_family Family
10/10
Exceptional
14 Feb 2025
Sibylle
Das Zimmer war toll und der Aufenthalt begeisternd zu Fuß zur Elbphilharmonie am Abend, das Frühstück sehr lecker.
Wir kommen wieder
Partner
10/10
Exceptional
20 Jan 2025
Andre
Großes modernes Zimmer und sehr freundliches Personal.
Business_and_leisure Family_with_children
10/10
Exceptional
25 Dec 2024
Verified traveler
Väldig fint, opretentiöst hotell i HafenCity med bra läge. Utmärkt frukost.
Self
10/10
Exceptional
08 Dec 2024
Hagen
Top
Leisure Family
10/10
Exceptional
01 Dec 2024
Capucine
Excellent séjour avec ma fille
Friends_and_family Family
6/10
Pleasant
18 Nov 2024
Hansi

Coole Location mit zu coolen MA

Die Lage ist mehr als passend innerhalb der Hafencity, um auch den Rest der Stadt zu erleben.
Ob man jetzt am Empfang geduzt werden muss, bleibt ja jedem selbst überlassen, das zu erwidern oder zu ändern, aber wenn eine Belastung auf der Kreditkarte fehlerhaft ist, möchte ich doch etwas Empathie erhalten und eine Lösung finden!
Es sind nicht immer die Anderen (in diesem Fall der Vermittler, das Buchungsportal oder der Kollege:().
Beim Frühstück sind wir hingegen von sehr sympathischen Servicekräften begleitet worden.
Die Einrichtung entspricht dem avisierten Industriedesign und versprüht mit vielen Kleinigkeiten (Emaillebecher, Wärmflasche und Schlafschaf) echten Charme.
Friends_and_family Family
10/10
Exceptional
02 Nov 2024
Daniela
Alles super! Personal, Zimmer, Frühstück top. Wir kommen gerne wieder.
Leisure Partner
8/10
Excellent
21 Oct 2024
Henrik Dan

Godt hotel

Sjovt og spændende hotel.
Ideel beliggenhed, hvis man skal se alle attraktionerne på “krydderi øerne”
Friends_and_family Family
10/10
Exceptional
17 Oct 2024
Hilke
Einziger Mini Kritikpunkt, das Licht im Bad könnte heller sein.

Das Hotel liegt super zentral, Busverbindung direkt vor dem Hotel, S-Bahn ca 200m entfernt.
Leisure Friends
10/10
Exceptional
10 Sep 2024
Johannes
in het geheel alles goed.
Leisure Self
10/10
Exceptional
07 Sep 2024
Aleksandra
Das Hotel ist excellent.
Leisure Self
10/10
Exceptional
28 Aug 2024
norbert
So cool alles easy und viel Spaß 💫
Business
10/10
Exceptional
30 Jul 2024
Charlotte

Fedt hotel

Fedt hotel. God beliggenhed.
Partner
8/10
Excellent
19 Jul 2024
Martina
Das Hotel ist mega zentral und die Zimmer sehr schön und praktisch. Dieses Mal hatten wir sogar einen kleinen Sitzplatz in den Innenhof, welchen wir sehr genossen haben. Das Zimmer lag in Bar- und Restaurantnähe. Grundsätzlich gut, nur dass nach Mitternacht noch Flaschen klirrten vom Zusammen-und Wegräumen. Sonst wieder ein tolles Erlebnis. Danke
Leisure Partner
10/10
Exceptional
12 Jul 2024
Martina
Wir haben uns sehr wohlgefühlt. Cool war, dass wir entscheiden konnten, wie oft der Zimmerservice kommen soll. Für jeden\"gesparten\" Tag wird ein Baum gepflanzt.
Die Minibar im Zimmer war kostenfrei und würde wieder aufgefüllt, falls gewünscht.
Leisure Partner
6/10
Pleasant
20 Jun 2024
Christin
Schön gestaltet und sauber. Check in war ruppig und barsch. Check Out sehr freundlich. Die Nächte waren dafür eine Katastrophe. Zimmer extrem hellhörig. Durchgehend Krach von der Küche darunter, der Treppe daneben und den Leuten darüber.
Leisure Family
10/10
Exceptional
16 Jun 2024
Michael

Erholung pur

Ein schönes Hotel, in einem guterhaltenem,alten Gebäude, daß mit sehr viel Liebe zum Detail,mit altem und neuem kombiniert eingerichtet wurde.Das Frühstück war eine klasse für sich.Kurz gesagt, jederzeit wieder.
.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2024
Jessica

Hervorragend

Individuelles Design mit Stil, Personal jung und freundlich
Das Zimmer hält viele Annehmlichkeiten bereit und überzeugt mit kleinen liebevollen Details. Jederzeit wieder!
Self
8/10
Excellent
10 Jun 2024
Eva
Die Zimmer sind individuell gestaltet sauber und ruhig. Der Service hilfsbereit, freundlich und sehr geduldig. Das Essen und die Boilerman Bar sind hervorragend. Wir hatten ein tolles Wochenende.
Leisure Partner
10/10
Exceptional
01 May 2024
Mohamed
Der Aufenthalt hat uns sehr gut gefallen!! Das Hotel können wir aufjedenfall weiter empfehlen. Beim nächsten Hamburg Aufenthalt gerne wieder.
Leisure Partner
10/10
Exceptional
23 Apr 2024
Yvonne
Hotel mit tollem Flair.
10/10
Exceptional
04 Feb 2024
Isolde
Das Hotel hat eine tolle Ausstattung, super Frühstück, Personal und Service waren top.
Leisure Family
10/10
Exceptional
29 Jan 2024
Fabian
Schönes Hotel für die Städtereise.
Leisure Partner
10/10
Exceptional
09 Dec 2023
Frauke
Uns hat es prima gefallen im 25h Hotel. Eine schöne Einrichtung, mal was anderes. Die Lage war super, um zu Fuss zur Elbphilharmonie zu gehen.
Leisure Partner
10/10
Exceptional
27 Nov 2023
Sarah
Ich komme gerne wieder.
Business
10/10
Exceptional
07 Nov 2023
Gerrit
Ein tolles Hotel!
10/10
Exceptional
22 Oct 2023
Karin Susanne
Wenn man das NENI auch gut findet, dann ist das Top Hotel
6/10
Pleasant
30 Sep 2023
Johann

Kein 2tes Mal.

Man wird vom Personal ständig geduzt, mag sein dass das für junge Menschen OK geht, für mich absolut nicht. Ich empfinde es als herablassend und unhöflich. Zimmer 240 ….. winkelig und extrem dunkel. Das Hotel ist sein Geld nicht wert. Positiv erwähnt ….. die Garage. Ist auch für höhere und grössere PKW‘s geeignet.
Business

Location & surroundings

25Hours Hotel Altes Hafenamt
Osakaallee 12, Hamburg, Germany

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25Hours Hotel Altes Hafenamt

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