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Holiday Inn Hamburg - HafenCity

Hamburg · Germany

Ueberseeallee 15View location

9.4/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.2/109.2
Condition9.6/109.6
Neighborhood9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Hamburg - HafenCity

Family-friendly hotel in a vibrant new neighbourhood, with a gym and a restaurantIf you’re looking for hotels in Hamburg centre, Holiday Inn® Hamburg - HafenCity hotel is close to numerous popular city sights.

HafenCity Universität U-Bahn station is next door, from where it takes 6 minutes to the Central Station and 40 minutes to Hamburg Airport (HAM).

In this rapidly developing harbourside area, you're close to iconic venues such as the striking Elbphilharmonie concert hall, the historic Speicherstadt warehouse district and seafood restaurants on the Landungsbrücken pontoons.

The tempting Chocoversum Chocolate Museum and delightful Miniatur Wunderland are great local attractions for families, while the renowned Hamburger Kunsthalle art museum is a short U-Bahn ride away.

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The hotel has 3 meeting rooms, which can host up to 200 people, and major companies such as Unilever, BP and Kühne &Nagel are within walking distance.

At this hotel you can enjoy:- Inclusive Wi-Fi- 24-hour gym- Kids stay and eat freeAll Day Dining is available in our welcoming Open Lobby, where you can also meet friends or colleagues in the inviting cocktail lounge, open 24 hours, or check emails over a Starbucks coffee.

Thoughtfully designed bedrooms are flooded with natural light from oversized windows, and offer a choice of pillows for a restful night.

With a stay at Holiday Inn Hamburg - Hafencity by IHG, you'll be centrally located in Hamburg, within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. This luxury hotel is 1.9 mi (3 km) from Reeperbahn and 1.9 mi (3 km) from St. Pauli Piers.

Make yourself at home in one of the 268 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 28 per person
    • Self parking fee: EUR 32 per day
    • Pet fee: EUR 25 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    Urdu

    Turkish

    Spanish

Nearby attractions

International Maritime Museum 0.5 km / 0.3 mi
Elbe 0.8 km / 0.5 mi
Hamburg Cruise Center 0.8 km / 0.5 mi
Dockland 0.8 km / 0.5 mi
Chilehaus 1.1 km / 0.7 mi
HafenCity InfoCenter 1.2 km / 0.7 mi
Markthalle Hamburg 1.2 km / 0.8 mi
Hamburg Dungeon 1.3 km / 0.8 mi
Miniatur Wunderland 1.3 km / 0.8 mi
St. Peter's Church 1.4 km / 0.9 mi
Europa Passage 1.6 km / 1 mi
Rathausmarket 1.6 km / 1 mi
Moenckebergstrasse 1.6 km / 1 mi
Hamburg Wholesale Market 1.6 km / 1 mi
Levantehaus 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Year of most recent renovation: 2018
  • Total number of rooms: 268
  • Number of floors (main building): 6
  • Double rooms: 257
  • Suites: 11
  • hotel
  • American Express
  • EC
  • MasterCard
  • Visa
  • Maestro
Show 66 more facilities & services
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Bikes available
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Breakfast room
  • Conference room: 3
  • Meeting room: 3
  • Printer
  • Photocopier
  • Business centre
  • FaxExtra charge
  • Children playground
  • CasinoExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfastExtra charge
  • À la carte lunchExtra charge
  • Set menu lunchExtra charge
  • À la carte dinnerExtra charge
  • Set menu dinnerExtra charge
  • Snacks
  • Early Check-inExtra charge
  • Early departureExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible WITH VIEWSDouble or Twin • Accessible WITH VIEWSDBT.H6-WV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Double or Twin Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 22 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Holiday Inn Hamburg - HafenCity

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathrobes
    • Pillow menu
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Housekeeping
    • Smoke detector
    • Toiletries
    • Alarm clock
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 22 m²DBL.WV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Room amenities

    • Housekeeping
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Smoke detector
    • Bathrobes
    • Toiletries
    • Alarm clock
    • Pillow menu
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE Accessible WITH VIEWSSINGLE • Accessible WITH VIEWSSGL.H6-WV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SINGLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE CITY VIEWSUITE • DELUXE CITY VIEWSUI.CV-DX

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SUITE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURY CITY VIEWSUITE • LUXURY CITY VIEWSUI.CV-LX

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SUITE LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 22 m²DBL.QN-2
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Holiday Inn Hamburg - HafenCity

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Room amenities

    • Pillow menu
    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer
    • Housekeeping
    • Smoke detector
    • Wheelchair-accessible
    • Wi-fi
    • Bathrobes
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible WITH VIEWSRoom • Accessible WITH VIEWSROO.H6-WV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 22 m²DBL.WV-1
    DOUBLE WITH VIEWSPhoto unavailable2 photos

    Holiday Inn Hamburg - HafenCity

    DOUBLE WITH VIEWS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Room amenities

    • Pillow menu
    • Wi-fi
    • Housekeeping
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Smoke detector
    • Bathrobes
    • Toiletries
    • Hairdryer
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-QUEEN SIZE -VUODEDOUBLE • INNER-QUEEN SIZE -VUODEDBL.IN-QN

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE INNER-QUEEN SIZE -VUODE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-QUEEN SIZE -VUODE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 22 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Hamburg - HafenCity

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Ironing set
    • Tea and coffee making facilities
    • Carpeted floors
    • Hairdryer
    • Shower: 1
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 40 m²SUI.QN-2
    SUITE QUEEN SIZE BEDPhoto unavailable6 photos

    Holiday Inn Hamburg - HafenCity

    SUITE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-2

    Room amenities

    • Housekeeping
    • Smoke detector
    • Pillow menu
    • Alarm clock
    • Toiletries
    • Bathrobes
    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 22 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable2 photos

    Holiday Inn Hamburg - HafenCity

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Bathrobes
    • Toiletries
    • Smoke detector
    • Housekeeping
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW QUEEN BEDSUITE • CITY VIEW QUEEN BEDSUI.CV-QN

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SUITE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO BEDSRoom • CITY VIEW TWO BEDSROO.2B-CV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 22 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Holiday Inn Hamburg - HafenCity

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    4 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathrobes
    • Towel menu
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • Bathtub: 1
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Alarm clock
    • Toiletries
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-2

    Photos are not available for this room type.

    Holiday Inn Hamburg - HafenCity

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Hamburg - HafenCity

9.4
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.6 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
18 Jun 2026
Mihai-Cristinel
Very clean, well maintained, helpful staff.
No fridge or safe on the room.
Business
8/10
Excellent
19 May 2026
Ener Enrique
J
10/10
Exceptional
30 Apr 2026
Roger
All around excellent experience. Friendly welcome to the hotel, speedy registration, comfortable room, very nice breakfast and supper, great staff. What’s not to like?
Partner
10/10
Exceptional
15 Apr 2026
Roupen
I highly recommend
10/10
Exceptional
13 Apr 2026
THOMAS
Excellent stay the night before an early flight.
Family
10/10
Exceptional
17 Mar 2026
Mark
Warm welcome from reception staff. Excellent language skills, spoke English very well. Room very clean, a good size and very quiet. Breakfast a higj standard with lots of choice.
Partner
10/10
Exceptional
13 Feb 2026
Jacob
The room was VERY CLEAN, and the hotel was only 10min from the cruise portstaff was helpful and freindly, and it was only 5 ni
Partner
8/10
Excellent
10 Feb 2026
Jeri
Friendly staff
Leisure Friends
10/10
Exceptional
05 Feb 2026
Jui Fu
Great
10/10
Exceptional
17 Dec 2025
andrew
Good
Partner
10/10
Exceptional
01 Dec 2025
Alexandra
Modern hotel with good room facilities, only missing a fridge. Cafe and bar as well as small guest pantry in the lobby.
Friends_and_family Friends
10/10
Exceptional
06 Oct 2025
Pam
Great spot,very walkable,about a 5 minute to shopping and not too far from there is the Hamburg harbour,very comfortable beds, clean and friendly.
Friends_and_family Family
10/10
Exceptional
27 Sep 2025
Leonardo Montes
The staff was absolutely lovely, the rooms are big and comfortable. The only thing i didn't quite like was the gym because it was too hot. But that aside everything was perfect.
Business_and_leisure Family
8/10
Excellent
22 Sep 2025
Paul
Is ok
10/10
Exceptional
25 Aug 2025
Brian
Ideally situated Hotel in Hafencity, which is a newly built area in the old docks area and contains the University buildings. It is walkable to city centre.
Leisure Family
8/10
Excellent
13 Aug 2025
Randy
Close to subway
Leisure Partner
10/10
Exceptional
22 Jul 2025
Jian
Great stay
8/10
Excellent
03 Jun 2025
James

no ice or refrigerator?

Nice new hotel in a good location. But I was a little dismayed the the hotel does not have in room refrigerators. Nor do they have ice machines on the floors. In order to get something refrigerated you have to leave it with the front desk and they would put it in a refrigerator in their office. AND if you want Ice, you have to go to the front desk (again) and have them get you ice from the bar. While the staff was happy to accomodate, I found this to be inconvenient. If the staff was busy, you had to wait for them to check people in or out. Kind of stupid.
Friends_and_family Friends
8/10
Excellent
13 May 2025
Andrew
Good value for the money
Leisure Family
10/10
Exceptional
07 Apr 2025
Daniel
Good hotel, near transport and a walk to the warehouse district. Great gym!
Leisure Partner
10/10
Exceptional
25 Jan 2025
Stephanie
Great spot! Very nice rooms and close to everything.
Leisure Partner
10/10
Exceptional
11 Nov 2024
Jose
Great
10/10
Exceptional
10 Nov 2024
Kay

Pre Cruise Stay

Our stay was wonderful. We came the day before our cruise. We were allowed an early check in which was perfect after flying in almost 24 hrs from CA. The room was clean and quiet and the bed was amazingly comfortable. The individual duvets were incredible!! Every staff member we encountered was kind and helpful. We would definitely stay here again. The breakfast was well worth the cost and the restaurant bar also had great food. There were plenty of eateries in walking distance from the hotel and the hop on hop off bus was just a short distance away as well. Loved our stay!!
Partner
10/10
Exceptional
06 Nov 2024
Gregory
Staff was so helpful and very friendly. The public areas were very clean. We would stay here again
Friends_and_family Friends
10/10
Exceptional
05 Oct 2024
Mousa
Very helpfull staff
Friends_and_family Family
8/10
Excellent
08 Sep 2024
Erika
Clean and safer than the city center, good transportation connections. Sadly no mini fridge and breakfast is quite expensive. Would recommend again because of the staff too.
Leisure Friends
10/10
Exceptional
31 Aug 2024
Gregory
Excellent buffet breakfast.
Leisure Partner
10/10
Exceptional
17 Aug 2024
Anton
Nice hotel with great staff !
Business Self
10/10
Exceptional
29 Jul 2024
Susan
Everything was wonderful!
10/10
Exceptional
27 Jul 2024
Rafael
Excellent place to stay
Leisure Family
10/10
Exceptional
27 Jul 2024
Verified traveler

Very good

This hotel is located in very calm area but close to the city center. All staff are very kind. We highly recommend.
Friends_and_family Family
10/10
Exceptional
24 Jul 2024
Paul Andrew
The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
Leisure Family
10/10
Exceptional
15 Jul 2024
Tamara
Excellent location in Hamburg, close to main train station HFB yet also in proximity to common landmark sites to visit. Easy access to tram line and very convenient location for resting in between activities.
Leisure Self
4/10
Poor
11 Jul 2024
Patricio
The view from the room was nice but the air wasn't working nor is the room sound proof because I heard the partying all night.
10/10
Exceptional
11 Jul 2024
Jonathan
Great breakfast friendly staff. Good location. Spotless hotel.
Leisure Family
10/10
Exceptional
09 Jul 2024
Rosemina
Great location and very good hotel.
Leisure Friends
10/10
Exceptional
11 Jun 2024
Monika
All was good
Business
8/10
Excellent
11 Jun 2024
Karen
excellent bus and underground transport links just a few minutes from the hotel. Also walkable to/from Hafen City attractions/museums - Minuture Wunderland, etc.
Leisure Partner
8/10
Excellent
05 Jun 2024
Juliet
Friendly staff and excellent breakfast. Dinner staff different than breakfast staff, and not as nice. Nice location. AC isn’t efficient however.
Business_and_leisure Family
6/10
Pleasant
01 May 2024
Scott
Despite its otherwise high ratings, this hotel does NOT distinguish itself. It is a very average hotel with small, dark rooms in an area that is actually pretty scary late at night. I wouldn't choose to stay here again.
Business_and_leisure Self
8/10
Excellent
21 Apr 2024
Hanspeter
Zimmer wurden nicht gereinigt!
Leisure Friends
10/10
Exceptional
10 Mar 2024
Alicia
also the restaurant was out of food ifems .
Leisure Family
8/10
Excellent
16 Feb 2024
neil
Nice room and well maintained. Seemed very quiet at first, but during the first (of three) nights, there were loud vehicles outside with things being dropped in them, maybe around 03.00 or 04.00. I was on the fifth floor; there is a gym on the floor above. For some reason they allow people to use this from 06.00, which of course, can be heard on the floors below. The sixth floor should be closed until 08.00 out of respect for guests in their rooms.
Leisure Self
10/10
Exceptional
29 Nov 2023
Shintaro
the room was a bit cold
10/10
Exceptional
26 Nov 2023
Reylito P
Hotel was amazingly clean. Staff are very nice. Special Shout out to MARIAN, he is an exceptional worker. He works in the restaurant/Dining area. He made sure that we are taken care of. Most of the restaurant staff don't speak english but very respectful and nice. Marian goes out of his way to make sure we get what we need and he always ask us if we are doing good. Btw, i didnt know that breakfast buffet was included in the price that we paid for. Breakfast buffer was great. There are bunch of breakfast variety from eggs, bacon, all type of breads, sausages, waffles and a lot more. Bus station is nearby, and can walk to grocery stores. I would go back to this hotel.
Leisure Partner
10/10
Exceptional
25 Oct 2023
Gerad
Property was very clean
Leisure Family
10/10
Exceptional
17 Sep 2023
Michael
Clean and safe with a bountiful breakfast
Leisure Partner
10/10
Exceptional
24 Aug 2023
William
The only thing I didn't like was that there is no in-room safe for storing valuables, passports, etc.
Leisure Family
10/10
Exceptional
18 Jul 2023
Ana
They did not have luggage racks so the luggage remained on the floor. For a three night stay you do not empty the luggage.
Leisure Partner
10/10
Exceptional
19 May 2023
Linda
A quality hotel at a reasonable price. I bit of a hike to the Rathaus and a distance from restaurants, but comfortable, clean and accommodating staff.
Leisure Friends
8/10
Excellent
13 Apr 2023
Patricia
This is a very nice property. Our room was comfortable, clean and beds perfect. All the staff is friendly and helpful. The hotel is directly on the metro and bus lines.
Partner
6/10
Pleasant
29 Jan 2023
Juditha C
Holiday Inn hafencity was an okay experience.
The facility was very nice and beautiful but when we checked out the front desk clerk was not very good, Milan. Not sure if it’s because we’re visiting from out of the country but didn’t feel welcomed by him.
Leisure Family
6/10
Pleasant
03 Jan 2023
David
Great Staff
Hotel in middle of offices No where near to eat out
Business_and_leisure Partner
10/10
Exceptional
08 Oct 2022
Uwe
Great clean place, good service.
Leisure Partner
10/10
Exceptional
06 Aug 2022
Patricia
It was a nice place, there justarent alot of eaing places in close proximity.
Leisure Partner
8/10
Excellent
11 Jul 2022
M

Great value for good quality

The hotel is great for business in HafenCity - location could not be better. Staff are ultra-friendly and the breakfast is generous and delicious.

Minor gripes would be lack of a safe as standard in the room and it being far too hot, despite lowering the aircon for 3 days.
Business
10/10
Exceptional
17 May 2022
M

Perfect

Hotel is modern, clean and the staff very friendly. There was a great selection for breakfast.
Business
8/10
Excellent
06 May 2022
Chuan
It is a Holiday Inn so it is clean and efficient, no surprise. The breakfasts were good but requiring guests to reserve time slots is puzzling. Unlike lunches or dinners, who would want to set the morning alarms for breakfasts when you are on vacation?
Partner
8/10
Excellent
10 Apr 2022
David
Nothing special
Business Self
10/10
Exceptional
17 Mar 2022
Paul
Great location for exploring the dock and right next to tube for short ride into the city.
Leisure Self
6/10
Pleasant
29 Jan 2022
bruno

Just sleeping

Reception at arrival very cold and when ask parking is reply \"go and see if space\". Dinner food is disaster, had steack sandwich, meat was awfull hard no taste.
Business
6/10
Pleasant
26 Aug 2020
Pei Fang
Good location n nice area: no safe n mini bar provided, WiFi didn’t work properly .
Partner
10/10
Exceptional
16 Mar 2020
Tracy

Family stay in Hamburg

Staff were really kind at the front desk and also in the restaurant. Would stay again
Friends_and_family Family
10/10
Exceptional
06 Mar 2020
Michael

Great option in Hafencity

Fantastic modern hotel. Very clean, staff friendly. Car parking available.
Restaurant was good
Business
10/10
Exceptional
02 Mar 2020
WendyH
The hotel is conveniently located within a 5 to 10-minute walk of four bakeries/coffee shops, and is 5 minutes from the Prototyp Auto Museum. Our room was spacious and clean. Our bed was comfortable. The bottle of water in the room was not replenished. The bathroom toiletries were also never replenished. The buffet breakfast was delicious, but very expensive, and costs even more if not booked one evening in advance.
Leisure Partner
10/10
Exceptional
05 Feb 2020
Verified traveler

Nice stay

Clean and comfortable rooms
Business
10/10
Exceptional
16 Jan 2020
Dimitris
Nice location next to the train station. Friendly staff with excellent recommendations for restaurants and places to visit. Near by business district. Will definitely stay again upon my next visit.
Business Partner
10/10
Exceptional
23 Dec 2019
Verified traveler
The staff was so helpful and friendly and even accommodated us for a slightly earlier check in at no additional cost.
Leisure Partner
6/10
Pleasant
19 Dec 2019
Benjamin

Too expensive for what you get

- No parking available when we arrived - had to use public parking
- There was a line of 10 minutes to get a coffee from the machine during breakfast
- No drinking water in the room
- At checkout we had to wait for 20mins to check out as only one desk of several was staffed. This was at 9am which is the main checkout time.

For the price we paid (nearly 200EUR for one night) I would expect and am used to a better service.
Business
8/10
Excellent
15 Nov 2019
Verified traveler
Perfect acceptable stay in a reasonably located hotel
Friends_and_family Friends
10/10
Exceptional
16 Oct 2019
Verified traveler
Great location and breakfast buffet.
Good room size and updated.
Didn’t like color or room interior (mustard yellow!)
Staff is very professional and interested in your needs.
Business_and_leisure
10/10
Exceptional
08 Oct 2019
Verified traveler
Great Location, very friendly personnel, great room
Leisure
10/10
Exceptional
07 Sep 2019
Verified traveler
Excellent hotel,fantastic friendly staff & extremely clean would definitely stay here again
Leisure Self
10/10
Exceptional
30 Aug 2019
Verified traveler

Highly recommended

Brand new Holiday Inn, built to a high standard - comfortable, stylish and with a good standard of service. Hafencity location is great for me as my business connections are there. City centre is an easy walk away or two stops on the UBahn from a nearby station. Didn't eat or drink there so can't comment on the catering.
Business
10/10
Exceptional
10 Aug 2019
Verified traveler
Spacious room, comfy bed, air conditioning, decent fitness area with dumbbells up to 25kg. Next to train stop. 15 minute walk into city centre. We didn’t eat as breakfast was expensive (17 euros per person). Instead we ate at hobencook. Amazing breakfast in a rustic warehouse!
Leisure Partner
10/10
Exceptional
01 Aug 2019
Lourdes
Staff was amazing specially Franziska at front desk
Family
8/10
Excellent
23 Jul 2019
Verified traveler
Excellent place to stay, but did not have choices for Dinner around the hotel. But hotel staff excellent.

Aircon did not work out
Family
8/10
Excellent
18 Jul 2019
Selena
This is a very nice clean new hotel. Even though it sits back away from the center of the city but it's within a walkable distances. Staff were very nice, they allowed us to check in early. Subway station is three minute walking distance and bus stop is right in front of the hotel.
Leisure Partner
8/10
Excellent
16 Jun 2019
Nanda kumar

Holiday Inn Hafen

Good quite locality to stay in away from the hustle and bustle of Hamburg
10/10
Exceptional
16 May 2019
Emily

Great experience

This is not your typical Holiday Inn like they are in the US -- This was very modern, up to date, clean and comfortable! The beds were extremely comfortable, the staff was friendly and very helpful. They have an all-you-can-eat breakfast buffet in the morning that is a bit pricey, but they had some great things like smoked salmon, etc.

I was pleasantly surprised and enjoyed my stay.

Also want to note that this was in a safe neighborhood and a pretty good location. You still may need to walk to visit some of the sites around the area.

My only complaint was that the shower smelled pretty weird (and this was before i even had used it) for the entire stay.
8/10
Excellent
16 Jul 2026
Kjeld
Personale ved indtjekning og udtjek var svære at forstå. Morgenmad var godt der var et stort udvalg. Men 32 euro pr dag for at have bil parkeret i kælderen under hotellet er i den dyre ende
Friends_and_family Friends
10/10
Exceptional
15 Jul 2026
Daniel
Habitación de buen tamaño, buen desayuno, estacion de tren muy cerca. Muy bien el
Hotel.
Family
10/10
Exceptional
14 Jul 2026
Karl Peter
sehr gutes Frühstück, sauberes Zimmer, Personal freundlich und hilfsbereit
Friends
10/10
Exceptional
13 Jul 2026
Frank
Wir haben das Holiday Inn HafenCity aus Verzweiflung gebucht, da die gebuchte Unterkunft untragbar gewesen war und wir \"geflüchtet\" sind. Toller Service, ruhiges, helles und klimatisiertes Zimmer, Top Frühstück). Ein toller Start in unseren Urlaub.
Schade ums Geld, aber das war es letztendlich wert.
Partner
10/10
Exceptional
11 Jul 2026
Olav
Bra frokost
8/10
Excellent
10 Jul 2026
Antje
Das Zimmer war sauber, modern. Der TV ist leider ab und zu ausgefallen was nicht schön war da wir Fußball WM schauen wollten. Im Bad gab es keine Haken oder Ablagen für Kosmetikbeutel. Handtücher mussten wir über die Heizung hängen, darunter passten ein paar Kosmetik Artikel aber wie gesagt nirgends Platz für die Taschen. Sehr spartanisch eingerichtet und nicht was man für 4* erwartet. Es gibt auch nicht genug Parkplätze. Wir standen eine Nacht draußen.
Schön dass es für Hunde in der Lobby eine kleine Station mit Handtüchern, Poop Bags und Leckerchen.
Pet
10/10
Exceptional
09 Jul 2026
Lennart
Mycket bra. Hög standard. Fantastisk frukost. Bra perssonal. Lite ont om parkeringsplatser i hotellets parkeringsgarage men vi hittade parkering på gatan intill och det fanns gott om platser i andra parkeringshus intill. Vi rekommenderar detta hotell. Lennart och Suzanne från Sverige
Partner
10/10
Exceptional
06 Jul 2026
Jessica
Nytt, rent och fräscht, fantastisk frukost och hjälpsam personal.
8/10
Excellent
03 Jul 2026
Herbert
Schönes Hotel mit ausgezeichnetem Frühstücksbuffet. Sehr nettes Personal
Partner
6/10
Pleasant
29 Jun 2026
Oliver
Im Innenhof gibt es Sportgeräte aber eine Möglichkeit schön im freien zu Sitzen sucht man leider vergeblich.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Christin
Schöner Aufenthalt im Holiday Inn! Gerne wieder!
Partner
10/10
Exceptional
11 Jun 2026
Anja
Es war ein tolles, sauberes Zimmer mit einem schönem Bad, mit einem insegsamt Wohlfühlambiente und das Frühstücksbuffet war riesig und wurde zeitnah immer wieder aufgefüllt. Der Wlan Zugang war nicht selbsterklärend. Dann könnte man noch dran arbeiten. Aber sonst war alles tippitoppi!
8/10
Excellent
05 Jun 2026
Wilfried
Beide Zimmer wurden 3 Tage leider nicht gereinigt. Betten wurden nicht gemacht und auch die Handtücher nicht getauscht. Wasser sollte täglich aufgefüllt werden was leider auch nicht erfolgt ist. Sehr enttäuscht bei dem Preis pro Übernachtung.
Family_with_children
8/10
Excellent
04 Jun 2026
Gudrun
Alles super, danke
Gerne wieder
Partner
10/10
Exceptional
01 Jun 2026
Ralf
Im Holiday Inn Hafencity hat alles gepasst.

Zimmer gut (ich vermisse wie immer einen Kleiderschrank), Frühstück top, Service top, Personal sehr hilfsbereit.

Kurzer Weg zur U-Bahn Station HafenCity/Universität und zur Westfield-Passage
Friends
8/10
Excellent
01 Jun 2026
mario
Sehr freundliches Personal und ein sehr schönes Zimmer. Vielfältiges Angebot beim Frühstück. Etwas zu wenig Platz im frühstückssraum
Partner
10/10
Exceptional
27 May 2026
peter
Perfekt, Personal sehr freundlich und hilfsbereit.
10/10
Exceptional
25 May 2026
Cornelia
Sehr grosses, schönes Frühstücksbuffet. Die Zimmer sind sehr sauber. Hotel liegt direkt bei der Bushaltestelle. Super!
Friends
10/10
Exceptional
25 May 2026
Birgit
Dejlig hotel, rent, hyggelig, rummelige værelser, super morgenmad.
Ligger centralt. Trods mange veje er der ikke støj indenfor.
Nemt at parkere i kælderen
Friends_and_family Family
10/10
Exceptional
24 May 2026
Emre
Sehr leckeres und breites Frühstücksangebot.
Family_with_children

Location & surroundings

Holiday Inn Hamburg - HafenCity
Ueberseeallee 15, Hamburg, Germany

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Holiday Inn Hamburg - HafenCity

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