Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Hotel International Hamburg

Hamburg · Germany

Billwerder Neuer Deich, 14View location

7.8/10Very good1,000 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort7.6/107.6
Condition7.4/107.4
Location5.6/105.6
Neighborhood6.8/106.8
Value6.0/106.0
Amenities7.6/107.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel International Hamburg

The Hotel International Hamburg offers a beautiful and exciting view over the Hafencity as well as good connections to the A1 motorway. You can reach Hamburg city center in just a few minutes by bus or S-Bahn.

The spacious hotel rooms include a mini fridge and a free coffee and tea station. Digitally you have access to a large selection of newspapers and magazines. WiFi is freely available in all areas of the hotel.

The Elbgarten restaurant is available for a rich breakfast buffet with a view of the Elbe bridges, while from the afternoon hours onwards you can end the day with small snacks and drinks in our rustic Windfang pub.

Read more about this hotelShow less

Located in Hamburg (Hamburg-Mitte), HI Hotel International Hamburg is within a 10-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. This hotel is 3.3 mi (5.4 km) from Reeperbahn and 3.6 mi (5.7 km) from St. Pauli Piers. Stay in one of 385 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18 per person
    • Covered self parking fee: EUR 22 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    French

Nearby attractions

Elbe 0.4 km / 0.2 mi
Hamburg Wholesale Market 1.8 km / 1.1 mi
Mehr!-Theater am Großmarkt 1.9 km / 1.2 mi
Markthalle Hamburg 2.8 km / 1.8 mi
International Maritime Museum 2.9 km / 1.8 mi
Moenckebergstrasse 3 km / 1.9 mi
Chilehaus 3.1 km / 1.9 mi
Marienkrankenhaus 3.2 km / 2 mi
Levantehaus 3.2 km / 2 mi
Schauspielhaus 3.2 km / 2 mi
Dockland 3.3 km / 2 mi
Hamburger Kunsthalle 3.3 km / 2.1 mi
Hamburg Cruise Center 3.6 km / 2.2 mi
HafenCity InfoCenter 3.6 km / 2.2 mi
Hamburg Dungeon 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2002
  • Total number of rooms: 385
  • Number of floors (main building): 18
  • Annexe (s): 1
  • Number of floors (annexe): 18
  • Single rooms: 61
  • Double rooms: 312
  • Suites: 12
  • hotel
  • American Express
  • EC
  • Diners Club
Show 53 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Entertainment Area
  • Car parkExtra charge
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Secure parking
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Luggage room
  • Dining area: 2
  • Clothes dryer
  • Electric kettle
  • Bikes available
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 17
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Special dietary options
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 25 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable3 photos

    Hotel International Hamburg

    DOUBLE COMFORT

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Safe
    • Central heating
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Smoke detector
    • Fireplace
    • Satellite TV
    • Bathroom
    • 220V power supply
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Hotel International Hamburg

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel International Hamburg

7.8
Very good
1,000 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.4 /10
Location
5.6 /10
Neighborhood
6.8 /10
Value
6.0 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
23 Dec 2025
QIANG
room is poor. restaurant was closed. parking eur 22 per night. staff is very friendly.
Business
10/10
Exceptional
06 Oct 2025
Ricardo
The room was in excellent conditions.. Bath comfortable.. the things to improve is to have a gym
Friends_and_family Family
8/10
Excellent
04 Aug 2025
Verified traveler
Nice environment and good sized room. Good facilities.
10/10
Exceptional
18 Jul 2025
William
All
4/10
Poor
05 May 2025
Cevat
There is a lot of people living in the hotel and very angry faces, I didn’t feel comfortable and I wouldn’t stay again.
Leisure Friends
10/10
Exceptional
27 Dec 2024
Eda
The hotel was very clean, the staff was very friendly. The bar was very nice, old style. We will prefer again for our next visit
Leisure Family
2/10
Poor
26 Sep 2024
Mario
Breakfast is great but the facility is very decayed. Carpets and curtains are stained and broken - they seem at least 20 years old.
The location is bad for a tourist. Cabs are difficult to get and take a long time. Not walkable to downtown and touristic destinations. It feels like a cheap college dorm. I think people actually live in it. Definitely not the price Expedia found for us.
Leisure Partner
8/10
Excellent
20 Jul 2024
Michel
.
10/10
Exceptional
26 Jun 2024
Daniel
Location
10/10
Exceptional
19 Jun 2024
Yevgeniy
Great service, clean,,good location.
Leisure Self
2/10
Poor
21 May 2024
Rune

This hotel fails the basics

The word that most aptly describes this hotel is \"worn\". It appears to have built in the late 80's or early 90's and I don't think there has been a single refurbishment effort made since. The carpets are near threadbare, the walls are in dire need of a paint job, and I don't think a single piece of furniture in the room was undamaged, though for the most part it was still functional. There were too few wall sockets to charge more than one phone without disconnecting lamps and right outside the room one wall lamp flickered and another was burnt out, but the one unforgivable crime was the state of the madras. There were 2 single madrases to a double bed (which is apparently the German way). Both were of dubious quality, but while one was at least still firm the other was so worn and soft that you basically fell into it like a waterbed leading to me waking up the next morning with back pain. The bed is the one thing that MUST be okay, otherwise nothing is okay, when we complained we were told that there was nothing to be done, how a hotel this size doesn't have a few reserve madrases on hand is beyond me, but dealing with breakages is, as we have already established, a non-priority at the Holiday Inn.

Even if everything else had been top notch, a faulty bed earns you one star, so that is what this hotel is getting.

Do not stay at the Holiday Inn if you have other options.
Partner
10/10
Exceptional
02 Jan 2024
gemma
The hotel was absolutely lovely inside. Gorgeous artworks, modern and spacious lobby. The restaurant and bar was amazing and staff were friendly and attentive. The food was great and the service too. Our room was simple and very clean, perfect for what we needed. The view was not too bad, the area its in looks run down, with derelict buildings and graffiti and sewage smells to one side amd a nice park and the river to another. I mean its close to a motorway and train station...good transport links so we hopped on and off of the trains, we couldn't fault the public transport system. Not sure how safe i felt walking back under the motorway at night-time, but didnt see many people. The hotel felt very safe and I would return again. Thanks for having us Hamburg!
Leisure Friends
6/10
Pleasant
10 Nov 2023
Verified traveler

Okay

On the outskirts of the city centre but easy transport links. Hotel reception staff very professional and efficient.
The triple room we had had a lovely view overlooking the river but was rather dated.
Mattress edge was rather saggy.
Didn't have breakfast as at €20 each it's far too expensive.
Housekeeping could have been better, didn't replace coffee sachets or toiletries.
Friends_and_family Family
6/10
Pleasant
15 Jul 2023
Mafidul
It is just ok. Nothing special.
Business Family_with_children
4/10
Poor
29 May 2023
Jacek

Very weak location and disappointing service.

I was very disappointed with this hotel. Location is very weak and surrounding does not look great. You have to take taxi or public transport as walking - despite not long distance - to center is not very pleasant.
Service was quite weak as there are in the reception generally young and not very experienced staff.
Breakfast is expensive (20 Euros) in comparison to other hotels in Germany. Unfortunately, there is no other option close to hotel.
The cost of the hotel is very high comparing to value, which offers. I do not understand why it has 4 stars... I will never stay again in that Holiday Inn.
Partner
6/10
Pleasant
19 Apr 2023
Olga

too expensive for a broken mattress

The hotel doesn't even deserve 3 stars, let alone 4. We paid for a triple room with 3 single beds, and got 2 beds and an extra bed with 2 mattresses that can be joined, height 30 cm from the floor. When I tried to ask for a 3rd normal bed, they were not interested, instead they said that Hotels charged me for 3 single beds and that I should complain to them, because they don't have another room. The maximum unprofessionalism of the manager who says that I am breaking my back for 3 nights in a room that costs 431 euros for 3 days without breakfast. Overpriced for the overall service, location and facilities, which are not there as if you were in a one-star hotel.
Friends_and_family Friends
10/10
Exceptional
06 Apr 2023
Bianca
Sehr freundliches Personal
Leisure Family_with_children
10/10
Exceptional
13 Oct 2022
Stephen C

Great IHG Hotel

Great hotel, friendly staff, underground paid parking on site, several excellent restaurants down the street...
Friends_and_family Family
10/10
Exceptional
29 Jun 2022
Sharon
Location was perfect. Area was quiet with a habor view with access to restaurants, public transportation and walking trails.
Leisure
8/10
Excellent
25 Feb 2022
Michelle
The staff was very pleasant and helpful I felt the room could have been cleaned better on the days I was there the breakfast buffet had a wide variety and tasty
Leisure Self
6/10
Pleasant
17 Oct 2021
Vlasenko
The hotel is renovated, but the sound isolation is horrible. no tea, coffee in the room
Self
10/10
Exceptional
29 Aug 2021
Andres
Claudia is an amazing manager ! Great service ! Thank you ! Amazing hotel ! Offsite parking free along the road
Partner
4/10
Poor
16 Jul 2021
Mads

Old run down hotel with poor service

Booked a few days before the stay, and choose the hotel because they have a pool, which my two sons love. Further, the holel claimed to have free parking.

When we arrived, the person in the hotel could not speak English, the pool was closed (they just forgot to inform us) and there was no parking available, other than in the hotel's basement which I had to pay for.

Really bad service, and really bad handling of guests by the hotel staff. I would not recommend it to anyone!
Friends_and_family Family
8/10
Excellent
13 Sep 2020
Verified traveler
Great service, great system and plan when is time to serve breakfast
Friends_and_family Family_with_children
8/10
Excellent
13 Jan 2020
Christian

Lovely hotel, clean and friendly staff.

The staff at reception are very friendly and helpful, it's a really well laid out and large hotel with lovely well appointed, clean rooms.

The only slight niggle (and this has happened a couple of times in Holiday Inns) is that despite checking out in the morning, a cleaner knocked on the door trying to clean. This doesn't make any sense given it was our last day and the front desk would know if we had checked out or not. Please Holiday Inn - resolve this comms issue. In the meantime if you are staying, remember the Do Not Disturb sign!
Partner
6/10
Pleasant
03 Jan 2020
Verified traveler

Disappointing

As I booked the hotel based on a colleague's recommendation and found out that by chance a wrong address was given. So in fact I & another colleague went to another Holiday Inn (which is the one that originally should be recommended) to check in and that is more in the city centre, but was told by the staff that they cannot find our booking because we booked a different location. Due to the strike on the road, taxi driver was not willing to drive us to this hotel, so at the end it took us ages to get to the hotel.

The hotel is in a residential area and I would say it's better if you have a car to move around. The hotel structure is a bit weird because the lifts to the rooms are very far away from the reception area, looks like walking to another building. I booked a standard room, but I was quite disappointed because the room was not like what I expect and it was a bit dark and what I don't like most is the bathroom as it was very small which only got a curtain around the shower area. The shampoo and body wash are all in one which the quality was so so. Looking at the other reviews, I believe maybe other room type is better or they have some other renovated rooms. Overall the room was just okay, the staff were nice and helpful, but it was just a bit disappointing.
Business
10/10
Exceptional
14 Dec 2019
Verified traveler
Restaurant, bar, all amenities. Easy to get to. Greater staff,very helpful.
Leisure Partner
8/10
Excellent
31 Oct 2019
Marie

Holiday Inn Hamburg

We stayed at the Holiday Inn for 2 nights to explore the city. It is located in a quiet residential area and not as central as I had thought when we booked, about a 15-minute walk from the nearest station. There is not much on the doorstep in terms of shops or restaurants. The hotel is a little dated, but the rooms were clean and comfortable, and surprisingly quiet given their proximity to a busy highway. We also had views of the harbour which was nice. Staff were very helpful. The only downside was breakfast, which was slightly chaotic - we hadn't booked, and although the staff were happy to take 20 Euros a head and wave us in, there weren't any free tables on either morning. We probably wouldn't choose to stay there again as a more central location would suit us better.
Friends_and_family Family
8/10
Excellent
20 Sep 2019
Verified traveler
It is very clean, staff are well-trained and pleasant, it backs onto a pleasant neighbourhood with good restaurants and a small corner shop.

The downside is that one part of the hotel backs onto a busy motorway type road.
Business Self
10/10
Exceptional
09 Sep 2019
Ashley
Received a free upgrade to a suite on arrival which was massive and very nice
Business
2/10
Poor
16 Aug 2019
Verified traveler
horrible
Friends_and_family Family
10/10
Exceptional
10 Aug 2019
Verified traveler
Every thing is okay the only thing is the reception is very busy and make the staff unhappy
Leisure Family
6/10
Pleasant
12 Jun 2019
Fred
Room had no Aircondition. In Summer very uncomfortable
8/10
Excellent
01 Jun 2019
Verified traveler
More teabags and cream sachets please. Good view. Like to open window wide
6/10
Pleasant
17 May 2019
Verified traveler
Difficult access by public transport with major construction and massive busy road.
Business Self
8/10
Excellent
05 Apr 2019
Verified traveler
Room was very small and basic - didn't have a bath which is what you would usually expect from a Holiday Inn and majority of their photos.

Lovely Staff and very quick service
Business Self
6/10
Pleasant
18 Feb 2019
HELENE

Mediocre execution of great promise

Room, beds, bathroom just ok. Clean enough. Size ok for 2. BUT not enough electric outlets. No exhaust fan in bathroom (but a window in the bathtub). Internet ok. Hotel layout resulted in a lot of walking to get to main section. Had BIG problem with a Night Manager not listening to our needs or communicating hotel's needs (e.g. a credit card # to do laundry). Another BIG problem requesting breakfast to go at 4 a.m. (we had a flight at 6 am) because they insisted we use the room service form - and then that Night Manager showed up with a breakfast table at 4:15 am. Useless. More: This \"Green Hotel\" had glass and not plastic tumblers in bathroom; one dropped onto the floor, and of course it broke. No washcloths, no hair conditioner. One outlet for hot water pot, Hair dryer, shaver. Bedroom needed more outlets for charging electronics. The best thing about the neighborhood is the Aldi grocery store a 10-min walk away.
Friends
8/10
Excellent
22 Nov 2018
Andrew

Rooms ok but good food and friendly staff.

The hotel is fine, looks like it could do with an overhaul though, bit dated and tired. We received an upgrade on check-in which was nice but the room wasn't anything to write home about. It was fine for one night. Public areas were pleasant, breakfast was excellent, good variety and the staff were very friendly and helpful.
Partner
8/10
Excellent
13 Nov 2018
Kenneth

What a city!

A short 4 day trip and an excellent spot for the local amenities such as Aldi, local fast food , and excellent transport links into hapbanhof station
10/10
Exceptional
20 Sep 2018
Peter

Very good hotel

Excellent hotel with good facilities, large clean rooms and also quiet at nights.
Friends
4/10
Poor
14 Sep 2018
Verified traveler

Overpriced and basic

Very overpriced for a very basic hotel. Incredibly inflated price for the week I stayed, had to change rooms as they did not assign the room I had paid for and then stated that breakfast was not included! Would not recommend this hotel for future visits to Hamburg. There are better quality hotels in better locations!
8/10
Excellent
09 Sep 2018
Verified traveler
NIce hotel, shame about the distance from downtown.
10/10
Exceptional
25 Aug 2018
Anthony

Great hotel, out of city centre, but very comfy

Our second visit in a week as it was our return trip from Sweden.
Very good once again, slight issue with the parking garage door but excellent staff came to help within minutes.
Hotel is very clean - one of our rooms was an executive room which was very well appointed. The swimming pool is small and shared with The Bridge Hotel next door so gets very busy.
Breakfast is not cheap but is very well stocked so I guess worth the money. Maybe.
The city skyline view is beautiful from the upper floors especially at sunset.
Family
10/10
Exceptional
18 Aug 2018
Anthony

Useful location and very clean

Stayed on the way to a family holiday in Sweden. Convenient location if you don’t need the city centre and it’s easy to get to.
Underground secure parking pricey and be sure your car will fit before(!) you drive in. There’s a very low roof in one place in the garage that could catch out unsuspecting drivers.
Hotel was very clean. Breakfast was very well stocked with wide choice of foods.
Good overall and well equipped.
Family
8/10
Excellent
14 Aug 2018
Luke

Great few nights in Hamburg!

Good location, quiet, easy to get to centre. Staff were lovely. Housekeeping come round very early so needed to dash to get the ‘do not disturb’ sign on.
Family
8/10
Excellent
10 Aug 2018
Kieran

A lovely stay overall

With a good location to easily find as well as just a short walk to the local bus service, the Holiday Inn is a great choice to use as your hub to explore Hamburg.
The staff were faultless, entertaining my attempts to try my German as well as being friendly, courteous and helpful at every encounter.
The air conditioning in the room really helped during this hot summer break and the complimentary fridge refreshments each day were a welcome bonus.
The only issues were with the condition of a couple of parts of the bathroom and the cost of the car park: The sink appeared to have quite deep cracks in it (not good for bacteria!) and the toilet seat had the pads missing, but otherwise the rest of the room was well maintained; the car park charges were, in my opinion, quite excessive - after a couple of days of charges paid, we then chose to park our car in the neighbouring streets instead.
Overall, definitely recommend for future bookings!
8/10
Excellent
02 Aug 2018
HW

Fair hotel

We stayed two nights here, not consecutive so we had different rooms. The first room was clean and comfortable, as was the second. But although the second room was particularly large, it didn’t have any air con at all, which was not comfortable when it was 35 degrees outside and we had floor-to-ceiling glass windows! Generally a nice hotel, but maybe request a room with air con if you need it, otherwise it’s pot luck and you may not sleep well! The staff were helpful and nice.
8/10
Excellent
25 Jun 2018
Verified traveler

Great location, friendly staff.

The staff was very polite and knowledgeable regarding local restaurants and sites.
6/10
Pleasant
11 Apr 2018
Traveller

Poor condition

Friendly staff, quite area, easy location access.
Old, not comfortable room, no high room service and housekeeping level.
8/10
Excellent
12 Mar 2018
Kristijan
Great staff and great breakfast. Room needs to be updated.
Partner
10/10
Exceptional
03 Dec 2017
Verified traveler
Nice clean rooms. Friendly staff . Would definitely use again
8/10
Excellent
21 Jul 2017
Verified traveler

Good hotel

Great hotel that's close to the port and center
Family
10/10
Exceptional
13 May 2017
Wana

Love it

Very nice service
Partner
8/10
Excellent
30 Apr 2017
ts sim

Location near harbour and with views from room.

Many cafes and supermarkets nearby, handy.

Be careful, hot water for morning (and other times) showers can suddenly turn cold at times.
6/10
Pleasant
24 Feb 2017
Karen
Quite far out from town but great transport . Not much in local area . Pool brilliant for children . Exceptionally poor vegetarian choice in restaurant
Family
8/10
Excellent
20 Feb 2017
Daniel

Very good/friendly service and clean hotel

Very nice public areas, including bar/pub. Good food. Easy public transport links to the city (about 10 min drive/bus away). And a small free bottle of wine left in the room because they saw my birthday cards - lovely touch!
8/10
Excellent
27 Dec 2016
Andrew

Nice hotel

Stayed for one night. Very friendly staff nice hotel and buffet
6/10
Pleasant
12 Sep 2016
Antoine Larry
Pleasant but not very happy with reception staff, no warm feeling from them, very cold towards guest.
4/10
Poor
26 Aug 2016
Peter

Not impressed

Uninspiring hotel too far away from city
Family
6/10
Pleasant
09 Jul 2016
Eirikur

Nice, but room for improvements

Everything was great except some things: parking costs - I did expect it was included in the price (that the hotel took care of my car). I know there was free parking, but no security took care of the cars there so I had to pay for parking in the hotel garage. The minibar, which was free, was Very Mini, only 2 water 1 cola and 1 beer - could be more to choose between. When finished in the bath, then the floor flooded when emptying the bath for water - I had to empty it very slowly and dry up the water on the floor. And one more thing. There where 100 TV stations, but 3 in English and those were news stations, so we could not watch any movie or rent one. It is very far to walk to the center with a small child. There was no iron in the room. But other than that, the hotel was great, good service, nice fitness and warm pool, very good restaurant.
Family
10/10
Exceptional
18 Mar 2016
Verified traveler

Excellent

Very good attended. Hotel bar are very nice compared with other HI hotels I know.
10/10
Exceptional
17 Dec 2015
RAJIV

Hamburg-The waterfront city

It was excellent. Definitely worth coming over again
Family
6/10
Pleasant
17 Dec 2015
john

One of the better holiday inns

Hotel was ok but hotel bar not open until 5 pm,pool area nice but no towels and sauna not open until 2 pm,not much around the area but 15 mins bus ride to central station.
Partner
8/10
Excellent
07 Dec 2015
Beverly

Nice modern hotel near to city centre

Stayed in this hotel for 3 nights to visit Hamburg and it's Christmas markets.
8/10
Excellent
25 Oct 2015
florian

pleasant but rather far from the city centre

generally pleasant but very few places to eat out locally. Breakfasts were very good and staff helpful but seemed stretched to cope with number of guests.
Family
6/10
Pleasant
24 Aug 2015
Alex

Conveniently located hotel

Make sure to ask for a room with A/C during the summer, otherwise your only chance for survival is leaving the windows open....but the street noise won't let you sleep.
8/10
Excellent
02 Dec 2025
Heike
Uns hat alles in allem gut gefallen
Leisure Family
10/10
Exceptional
02 Dec 2025
Thomas
Würde ich immer wieder buchen und weiter empfehlen
Leisure Family
2/10
Poor
30 Nov 2025
Adnan
Zimmer sind sehr alt und abgenutzt. Personal ist sehr freundlich und zuvorkommend. Frühstück na ja, ich habe das Gefühl das alles am Vortag vorbereitet wurde ist. Ausgetrocknete ecken von Salami und Eier.
Business
4/10
Poor
24 Nov 2025
Amanuel
Leider waren wir mit unserem Aufenthalt im Hotel nicht ganz zufrieden. Unser Zimmer hat unangenehm gerochen, das Bad war sehr veraltet und das Waschbecken sogar beschädigt. Zusätzlich waren die Betten unbequem und die Heizung funktionierte nicht, sodass wir nachts gefroren haben.

Auch die Parkplatzsituation war sehr unorganisiert. Die Fahrzeuge standen kreuz und quer, sodass wir obwohl eigentlich genug Platz vorhanden gewesen wäre keinen Stellplatz finden konnten. An der Rezeption wurde uns lediglich geraten, für einen Aufpreis von 22 Euro in der Tiefgarage zu parken oder einen öffentlichen Parkplatz in der nähe zu suchen, was jedoch unmöglich war. Letztendlich mussten wir etwa 850 Meter entfernt parken, bei –2 °C und Schnee. Das war sehr ärgerlich.

Als Verbesserungsvorschlag würde ich empfehlen, beim Einchecken das Autokennzeichen der Gäste zu erfassen. So könnte man in solchen Situationen den Fahrzeughalter kontaktieren und ihn bitten, ordentlicher zu parken, damit alle Gäste eine faire Chance auf einen Stellplatz haben.
Leisure Partner
6/10
Pleasant
23 Nov 2025
Simon Christian
Gutes Hotel für ein Besuch beim Harry Potter Theater
Leisure Partner
10/10
Exceptional
28 Oct 2025
Azhar
Udsigten er så smuk, rolig sted og god service.
Friends_and_family Family
6/10
Pleasant
24 Oct 2025
Jørgen Thusgaard
I was very disappointed that the Wingfang bar had closed.
Self
8/10
Excellent
22 Oct 2025
Katrin
Der Aufenthalt war entspannt und es gab nichts zu bemängeln
Leisure Family
4/10
Poor
20 Oct 2025
Ragnhild
Rommet var gammelt og slitt. Ikke kjempe reint. Alt var igrunn alt for gammelt. Resepsjonen. Var det fint
Partner
10/10
Exceptional
20 Oct 2025
Tina
super fint hotel.
bus lige i nærheden
Friends_and_family Family
8/10
Excellent
20 Oct 2025
Cindy
Det var ikke nogen pool
Friends_and_family Friends
6/10
Pleasant
19 Oct 2025
Eugen
Im großen Ganzen sehr gut. Frühstück könnte mehr Auswahl anbieten.
Business
6/10
Pleasant
14 Oct 2025
Marie-Christine
Das Zimmer war schon stark verwohnt. Auch auf den Fluren viele Flecken auf den Teppichen. Zimmer mit Blick auf die Elbbrücken war extrem laut trotz geschlossener Fenster. Das Frühstück war von der Auswahl okay, aber die Qualität lässt zu Wünschen übrig.
Leisure Partner
8/10
Excellent
13 Oct 2025
Sandro
Limpeza excelente!!
Equipe de recepcionistas excelente!
Partner
10/10
Exceptional
05 Oct 2025
Jonas
Vi var 4 venner der boede på hotellet.
Fine værelser med det der skulle være. Rent og pænt.
God morgenmad og meget søde og hjælpsomme receptionister.

Kan klart anbefales
Friends_and_family Friends
10/10
Exceptional
05 Oct 2025
Flavio
Quarto limpo. Funcionários atenciosos. Fomos bem recebidos e atendeu nossa necessidade.
Partner
10/10
Exceptional
21 Sep 2025
Oliver
Sehr schön
Leisure Partner
8/10
Excellent
13 Aug 2025
Heidi

Fint hotel med god beliggenhed.

Fint hotel med god beliggenhed. Lidt slidt, men til prisen var det ok.
Boede på 11 etage med byudsigt, som var rigtig fin. Dog meget larm fra gaden, hvis vinduet er åbent, men så kan man evt. benytte deres aircondition.
Parkering i parkeringskælder koster 22 euro pr. døgn, som vi benyttede os af. Der meget få gratis p-pladser foran hotellet, så kan anbefales at betale for parkeringen.
Så alt i alt en god oplevelse
Friends_and_family Family
6/10
Pleasant
22 Jul 2025
Hyojung
객실전망도 침구도, 청소상태도 체크인할때 서비스등등이 너무 좋았어요.
그런데 조식은 조금 선택수가 적었던것 같아요.
하지만 객실도 서비스도 위치도 편해서 다음에 또 이용할것 같아요.
Friends_and_family Family
6/10
Pleasant
21 Jul 2025
Sumaya

Blandet oplevelse

Badeværelset var fint, men selve værelset var præg af slidtage. Gulvtæppet så beskidt ud og generelt var rummet lidt nusset at træde ind i.
Derudover var det ekstremt varmt, og selvom der var aircondition, kølede den kun meget minimalt. Personalet var super søde og imødekommende, så servicen fejlede ingenting.
Partner
8/10
Excellent
20 Jul 2025
julien

Bon rapport qualité prix

Bon hôtel bien situé qui mériterait un rajeunissement mais l'ensemble est très convenable et sans reproche majeur
Friends_and_family Family
8/10
Excellent
17 Jul 2025
Sven
Klassisches Businesshotel. Parkplätze leider nur gegen Gebühr. Ansonsten ein feiner Aufenthalt.
8/10
Excellent
12 Jul 2025
Markus
Älteres Hotelzimmer mit zweckmässiger Einrichtung.
Gutes Frühstück.
Hilfbereites Personal.
Gern wieder.
Business
6/10
Pleasant
06 Jul 2025
Amadea
Ziemlich abgelegenes und schlecht zu sehen, dass es ein Hotel ist.
Zimmer Könnten mal teilweise renoviert werden.
Wir wurden aber sehr höflich empfangen und der Check in war sehr einfach und unkompliziert.
Grundsätzlich kann man für 1-2 Tage für wenig Geld dort gut übernachten.
Family
8/10
Excellent
26 Jun 2025
Nina

Kan anbefales

Flott hotell, god service og svært god frokost. Trekk for teppet på golvet på rommet.
Friends_and_family Family
8/10
Excellent
25 Jun 2025
Ilona
Ich war zufrieden
Es gab ein ausgiebiges Frühstücksbüffet
Nach 15 min Fußweg erreicht man die S Bahn
Leisure
10/10
Exceptional
21 Jun 2025
Robert
Das Hotel ist gut mit den öffentlichen Verkehrsmitteln zu erreichen. 10 Minuten zur U/S-Bahn, 7 Minuten zum Bus.

Der Ausblick aus unserem Zimmer im 16. Stock war ein Traum.

Frühstück reichhaltig und lecker.

Mitarbeiter überall sehr freundlich.
Leisure Family
8/10
Excellent
16 Jun 2025
Franz-Josef
Frühstück war sehr gut. Tiefgarage war sehr gut.
Leisure Family
10/10
Exceptional
04 Jun 2025
Frank
Das Hotel an sich ist Gut, wir waren sehr zufrieden, das Frühstück war für uns ein Highlight.
8/10
Excellent
27 May 2025
Joerg
gutes Hotel auch gut gelegen. jetzt die Beschreibung wie man von der S-Bahn zum Hotel kommt auf der HP und ein Schild am Hotel das man von der S-Bahn aus sehen kann ,dann wäre es perfekt
Leisure Partner
6/10
Pleasant
16 May 2025
Gero
Sauberes aber recht abgenutztes Interieur.
Abfluss der Wanne/Dusche war verstopft. Kann ja mal passieren.
Business Self
8/10
Excellent
12 May 2025
Markus
Es hat alles geklappt. Zimmer war sauber.
Leisure Family
10/10
Exceptional
11 May 2025
Maik
Sehr schön
8/10
Excellent
09 May 2025
Stephan
Leider wurden wir nachts durch einen „Spassanruf“ um 2:45 Uhr geweckt, damit war die Schlafqualität und die Erholung dahin. Es ging weiter mit Geschrei und lauter Musik auf der Etage.
Leisure Family

Location & surroundings

Hotel International Hamburg
Billwerder Neuer Deich, 14, Hamburg, Germany

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Hotel International Hamburg

266 hotel photos