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NYX Hotel Hamburg

Hamburg · Germany

Frankenstrasse, 16View location

9.2/10Excellent555 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.2/109.2
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About NYX Hotel Hamburg

NYX Hotel Hamburg is a trendy and modern hotel located in the heart of St. Georg, just a stone's throw away from the city's main train station.

The hotel boasts stylish decor and unique design features throughout its facilities and amenities, including a trendy bar and restaurant, a 24-hour fitness center, and a sleek conference room.

Each room is equipped with top-of-the-line amenities, such as a rain shower, a coffee and tea maker machine, and a flat-screen TV. With its convenient location, guests can easily explore nearby attractions like the Kunsthalle Hamburg art museum and the bustling shopping district of Mönckebergstraße.

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With a stay at NYX Hotel Hamburg by Leonardo Hotels, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This luxury hotel is 2.1 mi (3.3 km) from Elbe Philharmonic Hall and 2.5 mi (4 km) from Reeperbahn.

Make yourself at home in one of the 236 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Hamburg? This hotel has 1152 square feet (107 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21 per person
    • Covered self parking fee: EUR 24 per night
    • Pet fee: EUR 15 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    French

Nearby attractions

Hamburg Wholesale Market 1.2 km / 0.8 mi
Mehr!-Theater am Großmarkt 1.3 km / 0.8 mi
Marienkrankenhaus 1.6 km / 1 mi
Markthalle Hamburg 1.7 km / 1.1 mi
Schauspielhaus 1.7 km / 1.1 mi
Moenckebergstrasse 1.8 km / 1.1 mi
Chilehaus 2 km / 1.2 mi
Alster Lakes 2 km / 1.2 mi
Levantehaus 2 km / 1.3 mi
Hamburger Kunsthalle 2.1 km / 1.3 mi
Elbe 2.1 km / 1.3 mi
International Maritime Museum 2.3 km / 1.4 mi
Europa Passage 2.4 km / 1.5 mi
Inner Alster Lake 2.4 km / 1.5 mi
St. Peter's Church 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 236
  • Accessible rooms: 3
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fi
  • Meeting room
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • LGTBIQ friendly
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    NYX Hotel Hamburg

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    NYX Hotel Hamburg

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    NYX Hotel Hamburg

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 1SUITE • CAPACITY 1 • 32 m²SUI.C1
    SUITE CAPACITY 1Photo unavailable3 photos

    NYX Hotel Hamburg

    SUITE CAPACITY 1

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C1

    Room amenities

    • Wi-fi
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Housekeeping
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    NYX Hotel Hamburg

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM-1

    Photos are not available for this room type.

    NYX Hotel Hamburg

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORT • 24 m²TWN.OM
    TWIN COMFORTPhoto unavailable3 photos

    NYX Hotel Hamburg

    TWIN COMFORT

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Room amenities

    • Cable TV
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    NYX Hotel Hamburg

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM-1

    Photos are not available for this room type.

    NYX Hotel Hamburg

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    NYX Hotel Hamburg

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORT • 19 m²SGL.OM
    SINGLE COMFORTPhoto unavailable2 photos

    NYX Hotel Hamburg

    SINGLE COMFORT

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Room amenities

    • Cable TV
    • Make-up mirror
    • Desk
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Hairdryer
    • Housekeeping
    • TV
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 2SUITE • CAPACITY 2 • 32 m²SUI.C2
    SUITE CAPACITY 2Photo unavailable3 photos

    NYX Hotel Hamburg

    SUITE CAPACITY 2

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C2

    Room amenities

    • Housekeeping
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Make-up mirror
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    NYX Hotel Hamburg

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    NYX Hotel Hamburg

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    NYX Hotel Hamburg

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    NYX Hotel Hamburg

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    NYX Hotel Hamburg

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 24 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable3 photos

    NYX Hotel Hamburg

    DOUBLE COMFORT

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Wi-fi
    • Hairdryer
    • Housekeeping
    • TV
    • Tea and coffee making facilities
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    NYX Hotel Hamburg

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    NYX Hotel Hamburg

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    NYX Hotel Hamburg

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    NYX Hotel Hamburg

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about NYX Hotel Hamburg

9.2
Excellent
555 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
23 May 2026
SANTIAGO
Super clean rooms. Easy check in and check out..There is a train station on the corner which makes transportation extremely easy.
Business
10/10
Exceptional
29 Apr 2026
Benjamin
One of the hotels with the better breakfasts
10/10
Exceptional
15 Mar 2026
Karim
2nd stay. Clean, friendly staff, plenty to choose from the breakfast buffet. Nothing to complain about. Thank you!
8/10
Excellent
19 Jan 2026
Marc
Noisy central atrium when opened the window at night with music coming from below

Comfy small room
Leisure Self
2/10
Poor
15 Dec 2025
Ollie
Booked double but got two tiny singles. Beds were uncomfortable, staff at front desk never there, no room service. Industrial noises throughout the night.
Partner
10/10
Exceptional
07 Dec 2025
Libor
Roomy with a perfect bed.
Business
10/10
Exceptional
03 Dec 2025
Anna
.
Business
10/10
Exceptional
25 Nov 2025
Hannah May
Was a great hotel in an ideal spot to get around Hamburg. A few minutes walk from the nearest train stop and about 40 mins from Hamburg Airport.
Leisure Partner
8/10
Excellent
11 Nov 2025
Victor
Good room, great staff
Business Self
10/10
Exceptional
26 Oct 2025
Francis
We loved everything about this hotel ❤️!! The style, the fabulous bedroom, the fantastic breakfast and the amazing staff. I would recommend this hotel to anyone wishing to visit the beautiful city of Hamburg 🙂!!
Partner
10/10
Exceptional
14 Sep 2025
Martin
Great place. Friendly staff. A good base and value for money
Leisure Partner
10/10
Exceptional
15 Aug 2025
Amy
Great stay
10/10
Exceptional
29 Jun 2025
Verified traveler

Nice hotel

The hotel is very aesthetic and it looks nice!
Self
10/10
Exceptional
25 Jun 2025
Vernon
Modern style
Leisure Family
8/10
Excellent
23 May 2025
Solvig
nice big room but very bad internet, as a business hotel not suited at all. Also I had asked for a quiet location, amongst other kind online request, which sadly seemed to fall on deaf ears. Bar staff super friendly and i could feel as a guest there was a good respectful friendship amongst the team.

Self
10/10
Exceptional
19 May 2025
Jesus
A very clean hotel. Just stay for one night
Leisure Partner
10/10
Exceptional
21 Jan 2025
Verified traveler

Fantastic hotel!

This hotel was just lovely. The hotel room was very spacious, and the huge bed was very comfortable. My favourite part was the rainfall shower! The location is excellent only being around the corner from Hammerbrook station (2 mins walk max) with connections to Hauptbahnhof that can take you anywhere. I would 100% stay here again !
Partner
10/10
Exceptional
12 Dec 2024
Laura
I found this hotel last year, on my first trip to Hamburg. The staff is lovely and the hotel beautiful. I love how simple it is. The beds are super comfy too. The train into the city is just outside the door, but honestly it’s about a 20 minute walk to the city center and a safe walk at that. They have always been accommodating and helpful, even had my room ready early. Thanks for a wonderful stay!
Leisure Friends
10/10
Exceptional
01 Aug 2024
angelina

Nice.

This hotel is very close to public transit. It is also near a few restaurants and bakeries.
Very clean and every one who worked here was very friendly and professional. The air-conditioner also worked very well for July. We were very comfortable.
Friends_and_family Friends
10/10
Exceptional
30 Jul 2024
Georgia

A gem of a hotel!

My friend and I ended up picking this hotel because it was such a reasonable price and looked nice, but what we didn’t know what just how nice and convenient it was!

The hotel is right down the block from the nearest S-Bahn station which has a stop at the stadium, so if you’re in town for a show at Volksparkstadion, this hotel is perfectly located! It also was a short train ride to the central downtown area of Hamburg, but you can even walk that distance in what I want to say was like half an hour! The area is also quiet and super safe!

The staff was also so kind and helpful throughout our stay. Even with things like us needing scissors at one point, they were there to help us! We didn’t get to spend as much time at the bar as we should have, but my friend and I both got espresso martinis before leaving for the concert, and the bartender made KILLER espresso martinis!

The rooms were super comfortable and cute, with plenty of outlets by the beds for charging phones (ALWAYS appreciated!). The bathrooms were also nice with a heat light for when you get out of the shower and great water pressure!

If we’re ever in town again, my friend and I agree that we would 100% book a stay with NYX Hamburg again!
Friends_and_family Friends
10/10
Exceptional
25 Jul 2024
Karma

Excellent hotel, clean and family friendly!

Really clean hotel with arcade games (free) for the young ones. Didn’t get a chance to check out the hotel food, but it was a nice touch to have flavored water and treats in the lobby. Gym didn’t have air conditioning and was too hot to exercise. Extremely friendly staff that were happy to help with any tourist related questions. Water at the front desk to take up to your room for free and in nice glass bottles to cut down on waste. Located a block away from the train station, .5 miles to a nice supermarket, and restaurants nearby. Excellent hotel in Hamburg!
Friends_and_family Family
10/10
Exceptional
30 Jun 2024
Ryan
The hotel is located in an easy accessible are with 2 stations nearby including one that has a link to the airport. There is too much directly in the area for food, drinks and shopping but with the easy transport links you are never far away. The staff are extremely helpful and the hotel is extremely clean, modern and nice. The only slight negative I would have is that I visited during a warm spell in the city and the air conditioning wasn't that powerful and unfortunately didn't cook down the room that much
Leisure Self
8/10
Excellent
13 Jun 2024
James

Good and bad

Modern hotel in convenient location a short walk from Berliner station. Rooms are comfy but have no desk or easy place to work. Food and drinks are great but service is slow.
Business
8/10
Excellent
16 May 2024
Geoff
Decent property, not my xh around it but close to metro station
Leisure Partner
10/10
Exceptional
15 Feb 2024
Ira

Very cool vibe excellent place to stay

Was a bit skeptical as my taxi was getting closer looking at what is an industrial area. I walked in the sliding doors and instantly I knew it was just right. My room was very comfy and quiet. Would definitely recommend NYX Hotel Hamburg.
Self
10/10
Exceptional
27 Dec 2023
simon
Great hotel, good location. Staff were excellent. Well laid out and the bar area was great to sit and have a drink with a 2 1/2 year old as there was lots to keep him entertained.
Friends_and_family Family
10/10
Exceptional
06 Dec 2023
Nora
Room was clean and very comfortable. Not much of a view due to industrial area, but quiet and spacious. Breakfast was worth it
8/10
Excellent
03 Dec 2023
Hema
Given a twin room when double room was booked. When we challenged this, we were upgraded.
Leisure Partner
10/10
Exceptional
05 Nov 2023
Sophia
We arrived kinda late so I can’t say if the surrounding is convenience or not. However, the hotel was very chic and nice. It is located in a quiet area and It’s close to a gas station. You can get some drinks and food. But it does close at night so be aware of the closing time. ( Even though the entrance is closed, there was still a window with staff handling the gas payment though.) We were thinking of picking up some soda and snacks there but ended up getting them at the hotel. We spent a night there and walked to the train station area. It was quite a view.
Leisure Partner
10/10
Exceptional
19 Oct 2023
Peter
.
10/10
Exceptional
11 Oct 2023
Amanda

Incredible

Best hotel I’ve stayed in in Europe! Perhaps the best ever. High end, comfort on all levels. Beds were firm and cozy, staff was friendly and super helpful. Beautiful hotel buffet was next level!
Business Family
10/10
Exceptional
09 Oct 2023
Lauren
Brilliant hotel, very friendly and helpful staff.

Food and cocktails from the bar were brilliant (Denis the bar man in particular was a real asset to the hotel)

In terms of location, its out the way of the craziness of the Reeperbahn and city centre which we saw as a real bonus, but the train station is just at the end of the street which made traveling in to sightsee very easy.
Partner
8/10
Excellent
29 Aug 2023
Sarah
Nice new hotel. Close to 2 train/metro stations. However, there are no bars, pubs, cafes, restaurants near-by at all which we found to be inconvenient. The are is called the ‘office area, and this is all that was near.
We loved Hamburg, liked the hotel but wouldn’t stay there again, it was too far out.
Leisure Partner
10/10
Exceptional
16 Jul 2023
Alison
Despite being the first batch of customers for the hotel, we had the greatest stay here at NYX. Staff was very friendly and the facilities were amazing. Room was spacious and clean.
Leisure Partner
10/10
Exceptional
20 Jul 2026
Joakim
Bara bra!
10/10
Exceptional
18 Jul 2026
michael
-
10/10
Exceptional
05 Jul 2026
Elke
Netter Empfang. Schöne, moderne, saubere Zimmer.
Partner
10/10
Exceptional
02 Jul 2026
John
Rent och bra frukost. Passar affärsresa.
Self
8/10
Excellent
28 Jun 2026
Laila
Super smart hotel med en fantastisk beliggenhed og en virkelig lækker morgenmad hvad alt hvad man kunne ønske sig. Der er dog meget lyt så man kan også høre når naboen tager bad til midnat igen og igen! Personalet kunne også godt have været mere hjælpsomme og imødekommende. Mange mennesker til morgenmad og ikke så meget plads
Self
8/10
Excellent
25 Jun 2026
Shamsullah
Det som verkligen drar ner hela upplevelsen är personalen. Bemötandet var svagt, oprofessionellt och långt ifrån den nivå man förväntar sig.

Man får känslan av att grundläggande service och respekt för gäster saknas helt. I den här prisklassen ska det vara standard – inte något som saknas.

Jag lämnar besviken. Det här är något som verkligen behöver förbättras
Business
10/10
Exceptional
23 Jun 2026
Sandra
Sehr zentral trotzdem ruhig und richtig schick. Mir hat’s echt gut gefallen.
Business Self
2/10
Poor
23 Jun 2026
Ida Friis
We didn’t get the room that we’ve booked. When we pointed this out to the hotel staff they said they couldn’t do anything as the hotel was fully booked.
Partner
10/10
Exceptional
23 Jun 2026
Christopher
Sauber, ordentlich, modern eingerichtet.
Partner
8/10
Excellent
13 Jun 2026
Camilla
God morgenmad og venligt personale
Friends_and_family Friends
10/10
Exceptional
07 Jun 2026
Claudia
Das modern ausgestattet NYX Hotel Hamburg liegt sehr zentral, nur eine Haltestelle vom Hauptbahnhof entfernt. Die nächste S-Bahn Station ist nur ca. 3 Minuten Fußweg entfernt. Die Zimmer sind schön eingerichtet, die Betten bequem. Zudem gibt es eine Kaffeemaschine und einen Kühlschrank.
Das Frühstücksbüffet ist vielseitig und bietet für jeden Geschmack etwas.
Das Hotel legt Wert auf Nachhaltigkeit, so dass man wählen kann, ob das Zimmer gereinigt wird oder nicht. Beim Check-in bekommt man bei Ankunft eine Glasflasche Wasser.
Das Personal ist im gesamten Hotel freundlich und hilfsbereit.
Partner
10/10
Exceptional
06 Jun 2026
Dennis
Top gepflegtes Zimmer. S-Bahn direkt um die Ecke.
Partner
10/10
Exceptional
20 May 2026
Norbert
War alles wie geünscht
Friends
8/10
Excellent
20 May 2026
Henrik
.
Partner
10/10
Exceptional
17 May 2026
Jacqueline
Super Frühstück und tolle zimmer
Partner
10/10
Exceptional
11 May 2026
Manuela
Wir kamen am Freitag ca 1,5 Stunden zu früh im Hotel an und durften erfreulicherweise die Zimmer bereits beziehen. Das Frühstücksbuffet ist sehr groß. Die Bar ist einen Besuch wert. Das junge Team ist sehr zuvorkommend.
Family
10/10
Exceptional
10 May 2026
Staudt
Sehr schönes Zimmer und hochwertige Einrichtung. Sehr leise. Gute Lage in Hammerbrook (Hochbahn ca. 3min entfernt). Alles gut erreichbar. Sehr gute Auswahl und Qualität am Frühstücksbuffet.
Self
8/10
Excellent
04 May 2026
Monika
Der ganze Aufenthalt wahr angenehm und gut.Alle immer freundlich, ÖV anschluss sehr gut
Family
8/10
Excellent
29 Apr 2026
Stephan
Alles super!
Partner
10/10
Exceptional
27 Apr 2026
Saime
Tolles Hotel
Würde ich wieder buchen 👍
Partner
10/10
Exceptional
26 Apr 2026
Dominik
Super
Partner
10/10
Exceptional
26 Apr 2026
Marion Hannelore
Zimmer war sauber und hatte eine gute Größe, ebenso das Bad. Einzige Kritik. Das Fenster ließ sich leider nicht ganz öffnen.
Sehr gutes Frühstück mit einer großen Auswahl.
Auch ein Pluspunkt für uns war, dass wir die Fahrräder in der Tiefgarage sicher abstellen konnten.
8/10
Excellent
23 Apr 2026
Dominik
Gutes, praktisches, urbanes Hotel. Mit dem Bus oder S-Bahn in wenigen Minuten im Zentrum. Schönes Frühstücksbuffet und hippe Bar für den Absacker am Abend.
Friends
10/10
Exceptional
20 Apr 2026
Andreas
Top Lage
10/10
Exceptional
13 Apr 2026
Amanda
I love this hotel! The atmosphere is great, the staff is great, and so are the beds, showers, and the restaurant as well (special shoutout to the Terra Textures dish on the menu!). The breakfast is everything you could ever wish for, especially the variety of cheeses, the pancakes with strawberry sauce and vanilla sauce, the wide range of rooibos and herbal teas and the pretzel rolls.

The treadmill in the gym is awsome too!
Partner
10/10
Exceptional
11 Apr 2026
Julia
⭐⭐⭐⭐⭐

Ein rundum wunderbarer Aufenthalt!

Das NYX ist ein neues Hotel mit einer sehr schönen und modernen Ausstattung. Alles war äußerst sauber und gepflegt, und der Service war durchweg freundlich und aufmerksam.

Besonders hervorheben möchten wir, dass wir trotz unserer deutlich früheren Ankunft bereits einchecken durften – das ist nicht selbstverständlich und hat unseren Aufenthalt von Anfang an besonders angenehm gemacht. Das werden wir definitiv nicht vergessen!

Leider war unser Aufenthalt viel zu kurz – aber eins ist sicher: Beim nächsten Besuch in Hamburg kommen wir definitiv wieder.

Auch das Frühstück ließ keinerlei Wünsche offen – wirklich toll! Ein ganz besonderes Lob geht an den Omelette-Koch Kaya: So unterhaltsam und herzlich haben wir uns selten beim Frühstück gefühlt. Man merkt sofort, dass er seinen Job liebt und gerne mit Gästen ins Gespräch kommt.

Vielen Dank für alles – wir kommen wieder!
⭐⭐⭐⭐⭐
Friends
8/10
Excellent
18 Mar 2026
Marco
Il personale è stato non accogliente.
10/10
Exceptional
01 Mar 2026
Natnael
Sehr empfehlenswert, toller Aufenthalt und sehr freundliche Mitarbeiter.
Partner
8/10
Excellent
23 Feb 2026
Volker
Sehr gutes Frühstück. Klimaanlage zu warm und nicht richtig einstellbar.
Partner
10/10
Exceptional
19 Feb 2026
Kerstin
Schöne Zimmer, netter Service, Preis Leistung passt
Friends
8/10
Excellent
14 Feb 2026
Kim Oanh
The check-in and checkout went smooth. The room was clean and the breakfast was nice!

The only downside was that you had to ask the staff each time you wanted to use the lift from the entrance to the reception. We stayed with our baby that needs a stroller.
The area felt safe but a little bit boring. Overall a good hotel!
Friends_and_family Family
10/10
Exceptional
11 Feb 2026
Marco
Sauberes Zimmer, hervorragendes Frühstück!!
Leisure Partner
10/10
Exceptional
07 Feb 2026
Nadine
Jegliches Personal war sehr freundlich und zuvorkommend. Hervorheben möchte ich hier die Freundlichkeit der Jungen Dame beim Frühstücksbuffet. Das Zimmer war ausgesprochen sauber! Lediglich die Größe war aufgrund, der für mich unnötigen Möbelstücke etwas gering.
10/10
Exceptional
18 Jan 2026
Daniel
Tolles Hotel, saubere Zimmer und das Frühstücksbuffet war der Hammer. Parken in der hoteleigenen Tiefgarage mit großen Autos auch möglich. Gerne wieder
Leisure Partner
2/10
Poor
05 Jan 2026
Zelal
Ich fands sehr schrecklich
Kein trinken
War kalt im Raum
Keine Möglichkeit für das Kaffe was rum stand auf zu kochen.
Partner
10/10
Exceptional
18 Dec 2025
Kevin
Schöne saubere Zimmer. Freundliches Personal. Gute Lage direkt an der S-Bahn.
Leisure Friends
10/10
Exceptional
17 Dec 2025
Alexander
Ordentliches Zimmer, sehr gutes Frühstück zu einem guten Preis an dem Tag. In der Nähe der S-Bahn, relativ zentral und trotzdem ruhig.
Business_and_leisure Self
8/10
Excellent
15 Dec 2025
Stine
Værelset.
10/10
Exceptional
11 Dec 2025
JASHUA CHIRISH
Very good with all amenities and public transport is very near.
8/10
Excellent
04 Dec 2025
Lise
Imødekommende personale, super rengøring.
Partner
6/10
Pleasant
04 Dec 2025
Kim
Eneste virkelige udfordring var parkeringen. Havde skrevet en mail om opladning men hotellet svarede ikke. Hvor kunne det være godt hvis hotellet havde en opdateret hjemmeside med p-anvisning eller hvis bare hotellets receptionister kunne anvise
10/10
Exceptional
03 Dec 2025
Maria
Rent og pænt, ok beliggenhed.
Friends_and_family Friends
10/10
Exceptional
03 Dec 2025
Roger
Ja
Leisure Partner
10/10
Exceptional
02 Dec 2025
Jürgen
Sehr gute Lage, 2 S-Bahn Linien sowie U-Bahn sind gut fussläufig erreichbar.
Es war trotz der zentralen Lage total ruhig, und der Schlaf war erholsam.
Das Frühstück lässt keine Wünsche offen, einfach hervorragend!
Alle Mitarbeiter total nett und aufmerksam!
Besser geht es nicht.
Leisure Partner
10/10
Exceptional
01 Dec 2025
Giannina
Sehr freundliche Mitarbeiter. Besonders am Morgen. Frühstücksbereich war sehr voll. Kaum noch Platz. Es waren alle Mitarbeiter trotz hohem Stress, sehr freundlich und zuvorkommend
10/10
Exceptional
29 Nov 2025
Stylianos
Nichts negatives. Absolut zu empfehlen.
Sauber. Reichhaltiges Frühstück. Gutes Restaurant. Sehr netter bar Bereich. Lage sehr zentral
Business_and_leisure
10/10
Exceptional
22 Nov 2025
Nicole
Tolles Frühstück und sehr stilvolle Einrichtung
Leisure Partner
8/10
Excellent
14 Nov 2025
Mark
Godt værelse og personale
Business
8/10
Excellent
07 Nov 2025
Michael
Das Personal war freundlich und die Lage des Hotels gut. Leider roch das Zimmer stark nach Abfluss, was den Gesamteindruck etwas geschmälert hat. Selbst nach mehrmaligem Lüften besserte sich die Situation nicht.
Leisure Partner
8/10
Excellent
24 Oct 2025
Maiken
Fint hotel med en ok beliggenhed.
Der var ikke nogen rigtig dør ind til badeværelset, men kun en glasdør, der ikke kan lukkes helt til.
Ellers var hotellet fint og rent.
Partner
8/10
Excellent
19 Oct 2025
Christian

Rigtig lækkert hotel

Alt var godt fantastisk personale.
Eneste ulempe er at det ikke er muligt at reservere parkeringsplads, dette er meget træls da der heller ikke er ennhandicapparkeringsplads.
Ellers virkelig lækkert hotel
Friends_and_family Family
8/10
Excellent
13 Oct 2025
Marlo
Es ist für einen kurzen Aufenthalt geeignet
Leisure Partner
8/10
Excellent
12 Oct 2025
Peter
Das Hotel wirkt sehr neu und ist modern, Tendenz jugendlich eingerichtet. Das Zimmer war ausreichend gross, um den Koffer übers Wochenende aufgeklappt zu lassen. Angenehm grosses Bett mit guter Matratze, tolles Bad, Dusche mit Wasserfall, minimale Stufe, so dass das Wasser nicht das ganze Bad flutet, gute Lösung. Das Bad verfügt über genügend Ablageflächen für zwei Personen. Drei schnelle Aufzüge schaffen die Bewohner zügig in die oberen Stockwerke. Die Lage ist gut, S-Bahn und Bus in zwei Fußminuten erreichbar. Das führt dazu, dass das Hotel von Gästen gut angenommen wird. Engpass ist dann der grosse Frühstücksraum, der zur allgemeinen Frühstückszeit komplett voll war. Das Frühstückspersonal war komplett überfordert, kam mit Abräumen nicht nach, kam mit Neu-Eindecken nicht nach. Der einzige? Wischlappen lag neben dem sauberen Besteck, da hatte man schon keinen Lust mehr, sich selbst zu helfen. Dabei war das Frühstücksangebot sehr gut, separate Eierstation, sonst Buffet mit eigentlich allem.
Partner
8/10
Excellent
04 Oct 2025
Fabienne
Die Betten waren bequem, es war sauber und da wir ein Zimmer zum Innenhof hatten war es überwiegend ruhig. Morgens gegen 4/5 Uhr kommen die Lieferanten und es wird kurz laut im Hof.
Die Mitarbeitenden waren alle nett und freundlich.
Direkt um die Ecke fahren Bus und S-Bahn ab, so dass man relativ schnell mitten in der Stadt ist.
Parken ist am Wochenende in den Seitenstraßen kostenlos, erst ab Montag 09:00 Uhr wird wieder ein Parkschein benötigt. Die Tiefgarage des Hotels (24€/Tag) war während unseres Aufenthaltes voll.
Leisure Friends
8/10
Excellent
30 Sep 2025
Ronja

Fint ophold

Fint ophold, grineren indretning på hotellet, flinkt personale, mulighed for at tage mad fra restauranten op på værelset. God morgenmad og rigtig tæt på togstation.
Business Partner
6/10
Pleasant
30 Sep 2025
Isabelle
.
Leisure Partner
8/10
Excellent
27 Sep 2025
Thomas
Frühstück war extrem vielfältig👍
Leisure Family
10/10
Exceptional
22 Sep 2025
Julia
Leicht mit der S-Bahn erreichbar, nettes Personal, moderne Ausstattung, perfekt für ein Wochenend Trip in Hamburg.
Leisure Family
10/10
Exceptional
21 Sep 2025
Victoria
Sehr gute Lage, unweit vom Hauptbahnhof. Die Bahnstation ist direkt um die Ecke und man ist damit schnell bei allen Ausflugszielen Hamburgs. Das Zimmer war sauber und das Frühstück ließ keine Wünsche offen.
Leisure Friends
8/10
Excellent
21 Sep 2025
Christian

Cooles und sympathisches Hotel

Sympathisches cool eingerichtetes Hotel, prima Service und entspannte Atmosphäre
Business
6/10
Pleasant
14 Sep 2025
Thomas
Zimmer an der Brandschutztür bei jeder Öffnung hat alles gewackelt. Bekannte hatten ein Zimmer mit Zwischentüre diese war auf beiden Seiten offen, erst nach DREIMALIGEN Beschweren und 14 Stunden wurde diese verschlossen.
Leisure Friends
10/10
Exceptional
13 Sep 2025
Eduard
Zentral und gut erreichbar
Leisure Partner
8/10
Excellent
09 Sep 2025
Justine
Es ist super gelegen für einen Städtetrip.
Nachdem es nur 1 Haltestelle vom Hauptbahnhof entfernt ist mit der sbahn. Außerdem gibt es eine Busanbindung für Hauptbahnhof, Jungfernsteg und Reepabahn.
10/10
Exceptional
08 Sep 2025
Janika

Entsprach komplett unseren Erwartungen

Wir hatten einen sehr schönen Aufenthalt, der komplett unseren Erwartungen entsprach!
Partner
10/10
Exceptional
01 Sep 2025
Kim

God oplevelse

Dejligt fint, fantastisk udvalg i morgenmad. Kan anbefales👌
Partner
10/10
Exceptional
31 Aug 2025
Josip
Sehr schönes Hotel für einen kurzen Aufenthalt in Hamburg
Leisure Partner

Location & surroundings

NYX Hotel Hamburg
Frankenstrasse, 16, Hamburg, Germany

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NYX Hotel Hamburg

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