Name: Red Roof Inn Niagara Falls
Address: 6505 Niagara Falls Blvd, Niagara Falls, 14304, US

4/10

Poor

01 Aug 2026

David

I usually dont like writing bad reviews but this time unfortunately I have to. So my room in particular was not clean. Dirt on the floor, clumps of dust coming from under the air conditioning, the toilet after you flushed it seemed like you didnt even flush it because the water coming back in was yellow. There was a water stain on the ceiling I believe from what could be a sprinkler that leaked, the balcony had cigarette butts, bottle caps and a semi rusted folding chair. The bed covering was stained, the remote was missing the battery cover, the sockets were not secure and moved in the outlet box. You couldnt have the TV, Fridge and Microwave plugged in at the same time because there weren't enough outlets as they were all in the same area. On the upside it's near a lot of places like walmart, eateries and an outlet mall. So the location was great, hotel itself not so great. Maybe a little TLC and this place will be like other Red Roof Inns that I have stayed at.

6/10

Pleasant

01 Aug 2026

srinivasa

Rooms look old but are spacious and clean. Staff is responsive . No breakfast included. No coffee machine provided overall ok for money paid .

4/10

Poor

31 Jul 2026

Ana

Esta muy descuidado

8/10

Excellent

30 Jul 2026

u

Overall a good stay nice place, good stafe the only thing was no fridge so that was a bummer

6/10

Pleasant

29 Jul 2026

Mia

La recamara

2/10

Poor

28 Jul 2026

Dolores

There are many areas that need to be fixed
Patio doors dirty and struggle to open
Some of the stucco inside wall crumbled on floor. Floors were sticky and they came to mop but still sticky. Towels are so thin,
They are understaffed and outside concrete is dirty, outdoor trash cans over flowed
Anyone could walk into hotel
It’s time for hotel to be upgraded
😍

2/10

Poor

26 Jul 2026

Wilson

The room was absolutely dirty, house keeping never clean the room in the 3 days, toilet seat was broken and shower tub was dirty, patio door was broken don’t close property and pool was dirty and close.

6/10

Pleasant

26 Jul 2026

Neyive

La ducha tenía mo no estaba limpia la piscina no está apta para usar estaba sucia y aún así estaba abierta. No le recomiendo bañarse hay

4/10

Poor

26 Jul 2026

Barbara L.

Rooms needed to be vacumed. Stained bedding. Couldnt open patio doors, Pool was filthy, Staff was sparse and not friendly. Very uncomfortable place. We had 3 rooms and will never stay at a Red Roof Inn again.

6/10

Pleasant

20 Jul 2026

Santosh

not clean

10/10

Exceptional

18 Jul 2026

NABIN

Keep it up

2/10

Poor

16 Jul 2026

Kyle

We got conjoining rooms, so we had two rooms. Both rooms had stuff stuck to the walls, one had stuff smeared on the headboard. There was someone else’s food in our mini fridge. The top lock on our door was broken off. Not to mention both doors had about 1/2 inch gap looking out into the hallways. Felt very dirty and very unsafe.

Family_with_children

4/10

Poor

16 Jul 2026

Valerie

The rooms are a little out dated they need new carpet or no carpet and a new paint job ! There was hair all over our bathroom ! Also someone tried coming in our room while we were sleep! When we checked out we realized that we were double charged and the front desk did nothing about didn’t even look into it told us to wait 72 hours then call the number on the paper very unprofessional!!! Wouldn’t stay again !

Partner

2/10

Poor

15 Jul 2026

james

Would not recommend this place to anyone

Friends

4/10

Poor

14 Jul 2026

Brady

It was fairly dirty, bugs in gross places. Some were on our ceiling and in our sink. And they never came in and cleaned our room during our stay.

Friends

8/10

Excellent

14 Jul 2026

Scot

The door lock was not functioning properly. Sometimes it would work but most of the time it was rejected.

Partner

4/10

Poor

13 Jul 2026

Lydia

I really didn't like anything from this place.
1. First room we received had a dirty refrigerator, hairs on the bathtub, the floor looked filthy and the windows curtains were ripped and dirty
2. The second one was a bit cleaner but the amenities and cleanliness of the room was not the best.
3. Swimming pool was dirty and disgusting. Therefore, I was not able to use it.
4. It seemed like the owner had young employees and also lived in the premises.
5. For the amount I paid, there was no ironing board and iron, no contibental breakfast, except coffee, and the room didn't have a stand for the suitcases so I had to use the floor or the bed to get my things from the suitcase.
6.There was no receptionist in the front to recieve the customer. Had to dial a zero on the phone to get service.
7. Noises throughout the night with late incomers and the barhroom pipes

8. The room didn't have a phone or clock. In other words, this place charge the hotel fees but gives you a cheap motel service.

I don't recommend this place and definitely will not stay in it if I travel to that area.

Partner

2/10

Poor

13 Jul 2026

Arthur

STAY AWAY. Can’t get any worse! If I could write it a zero I would. Not a hotel, it’s literally a garbage dump with rude and terrible staff imaginable. Just shocking, how terribly the treat clients despite Expedia trying to intervene.

In other words come up they’re terrible and they even don’t care about their reputation.

Self

6/10

Pleasant

12 Jul 2026

Guisselle

Lo único que no me agrado es la limpieza del cuarto..estaba un poco sucio..
Y las toallas sucios, no había jabón ni shampoo en la ducha.

Family_with_children

6/10

Pleasant

10 Jul 2026

Carol

This hotel was convenient and pet friendly. That said, we had a few issues. 1) Our room was not cleaned well. We didn't feel like switching rooms, so they sent someone to clean our room. He did so, but still... basic cleanliness, people! 2) There were vending machines, but they were out of just about everything. 3) The climate control in the room was barely adequate. I'd give it a so-so rating. 4) The staff always seemed put-upon even with the most basic requests, such as another towel (we registered 3 people and they gave us just 2 towels - again, c'mon!). 5) The toilet had a weak flush. On the plus side, the beds were reasonably comfortable. And the price was competitive with other hotels at that level (which is why we stayed there).

Friends_and_family Family

2/10

Poor

06 Jul 2026

Marion

The room was dirty dead and live bugs in room chair had rips and stain on not clean at all

Family_with_children

8/10

Excellent

01 Jul 2026

Jignesh kumar

Air conditioning was not so great.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Tapajit

The property is good for a short stay. Price is reasonable, and any time check in is a great thing. That said, the AC unit was very old- we had trouble setting it up.

Family

6/10

Pleasant

28 Jun 2026

PETER

Over priced, highway noise, no breakfast offerings, small bathroom. Was an old Howard Johnson motel back in the day. Slightly converted.

Partner

4/10

Poor

28 Jun 2026

Iryna

My friends and I rented two rooms and they were both dirty. The toilets were not cleaned, the floor was dirty with some crumbs and dust.

Friends

2/10

Poor

25 Jun 2026

Ronni

The room was dusty and didn't smell good, the lights in room 302 weren't working properly, and the bathroom—specifically the bathtub—was dirty.

Family_with_children

2/10

Poor

22 Jun 2026

Viviana

The place was filthy, the sheets were not changed. The floors were not swept not mopped. The mirrors were disgusting.
Overall, this place sucks

Family

2/10

Poor

20 Jun 2026

Desiree

The hotel is VERY outdated. Rented two rooms, one of them had rusty thing, had what appeared to be mold in a bathroom. One of the room, had cables and connectors all dusty. When I reserved the rooms, it was showing that it had breakfast included. When I got there, it only had coffee. Only had two towels per room when my reservation for the two rooms was for 7 ppl. The property seems like they’re trying to maintain it. One of the rooms was facing the pool, and the door was broken, did not locked! The only good thing about red roof is that they allow dogs, and that’s the only reason I chose the place. Don’t go by the pics. I reserved at a Red Roof in Walkes Barre PA and is way cleaner and less outdate.

Family_with_children

2/10

Poor

19 Jun 2026

Katie

Dirty room and trash left from previous guest. Employees were nice and refunded us

Partner

2/10

Poor

14 Jun 2026

Tara

Room was dirty wasn’t worth the price very noisy not friendly staff won’t be going back again

Partner

10/10

Exceptional

08 Jun 2026

Lisbeth

The only issue is the cleanliness, which is very poor—completely unacceptable, especially the bathroom.

Friends_and_family Family

2/10

Poor

05 Jun 2026

Hannah

Upon entering the hotel there was no staff at the front desk. You had call them. A lady came out with the a rude attitude. A customer was in front of me and said their room had no towels, sheets on the bed and they needed a do not disturb sign. She told him it’ll have to wait until morning because she doesn’t know where they keep the stuff. Then when I checked i walked down the hall to my room. There was dog poop in the hallway. I entered my room and was taken back. The floors were sticky and dirty. The walls had dark marks on them. The head board of one of the beds had white stuff on them. The sheets on both beds had dog hair on them. The only good thing was the water in the shower was hot and the microwave was clean. I will not ever being staying at another red roof in. I do not recommend this place to anyone.

Pet

4/10

Poor

05 Jun 2026

Lydiamarie

The beds are crap, old bathrooms, a/c dirty and with bad odor

Self

8/10

Excellent

31 May 2026

Adarsh Reddy

Unable to open or go to balcony. Its good if it is possible

Friends

2/10

Poor

21 May 2026

Naomi

No staff, dusty, dirty, in poor shape. A very gloomy experience.

Business

10/10

Exceptional

23 Mar 2026

Jean

AC was good

Friends_and_family Family

4/10

Poor

20 Feb 2026

Karen

The room was very clean, however, the furniture was very hard and uncomfortable and we could hear everything from the rooms upstairs, to our sides and in the hallway.

Partner

2/10

Poor

15 Feb 2026

Shannon

The sheets had stains on them. Mood by the bottom of fridge & fridge did not work! Don’t even stay in room 30 min. Left and went to another hotel!

Leisure Family

2/10

Poor

02 Jan 2026

Kristina

It wasn’t very clean. Looked way better in pics online than in person. Didn’t feel very secure.

10/10

Exceptional

02 Jan 2026

Meleen

Everything was clean and tidy no complaints

Leisure Family_with_children

8/10

Excellent

12 Nov 2025

Chiara

The room was a bit cold because but everythong wàs fine.

Business_and_leisure Self

10/10

Exceptional

22 Oct 2025

kevin

Room was fine thanks

10/10

Exceptional

20 Oct 2025

FNU

.

4/10

Poor

15 Oct 2025

ANTONIO

not very clean

10/10

Exceptional

13 Oct 2025

Suetania

Rooms were very accommodating, clean, and the staff was terrific.

Friends

8/10

Excellent

11 Oct 2025

Sundararajan

Value for money. Standard inn quality of rooms and maintenance.
My room allotted was not cleaned but the staff gave me a fresh room but with no apologies on the wrong allocation.
Parking space and dining options are great.

Leisure Family

4/10

Poor

11 Oct 2025

Bethany

Cobwebs all over the room. Shower wouldn’t drain. Outlets wouldn’t work. Had a musty smell.

Leisure Partner

8/10

Excellent

28 Sep 2025

Meghan

Vending machines were mostly out of stock

Leisure

10/10

Exceptional

22 Sep 2025

Randy

Needs some repairs and upgraded Also valet carts would be very helpful too.

Leisure Family

10/10

Exceptional

21 Sep 2025

John

All was excellent...
Except someone parked in a handicapped spot who wasn't handicapped. I questioned her about it, and she said it was okay because she was an employee.
She had several small children with her and what a horrible example she was setting for them. Totally lazy and inconsiderate. if I owned the hotel, she would no longer be an employee, if in fact she truly was.

8/10

Excellent

21 Sep 2025

Andy

Very convenient for the price, room was huge and clean.

Leisure Partner

4/10

Poor

18 Sep 2025

Tia

The bathroom toilet had feces left in the toilet the tub had a razor and shaving cream from the previous people in it. There were flies in the room. When we checked in the person at the front desk was not pleasant. The hallways smelled like dirty mop water. Overall the worst experience I have ever had .

Partner

10/10

Exceptional

06 Sep 2025

Esha

The staff were really friendly and kind. The room was clean, and I especially liked that the bathroom had plenty of extra towels in different sizes. All the room amenities worked perfectly. Overall, I had a very pleasant stay and would definitely return for another affordable holiday!

Leisure Self

2/10

Poor

03 Sep 2025

Sakshi

For $300/night this is a nightmare. No breakfast, indoor pool, no lotion, uncleaned bathroom, no sofa, felt like motel instead of hotel.

Leisure Family

2/10

Poor

03 Sep 2025

Andres

This is the most dirty hotel I have ever been to. The was very very dirty, bed was from previous guests, towels were literally dirty to the level when someone washed the floor with them. Dust and dust everywhere in the corridors, in the rooms and outside. We insisted on room change, new room was a bit better but for example toilet and bathtub were yellow (no one ever washes them !!!!!!). I understand it is not expensive hotel but in such condition it should be illegal to operate as a hotel/motel for the owners. DO NOT EVEN CONSIDER staying here!!!

Partner

2/10

Poor

02 Sep 2025

Maria

It was the worst experience, the water on the bathtub did not went out, we called the main office and they said that the pipes were to small which is very off for a hotel.
Terrible did not recommend.

2/10

Poor

02 Sep 2025

Joseph

Terrible, deplorable, not safe.

Do they clean, no. Mold growing on the inside of the shower door. Dentures! Left on the top of the headboard (how do you miss this). Hallway carpets arent vacuumed dont set your bags down. Floors are sticky!
Exposed outlet by the bed! (Fire hazard)
Safety? Think again. The side doors were unlocked no keycard requred or even installed and theyre not watched so anyone can enter the property. And the room lock on the door, barely attached, screws were all stripped on the door and the latch was cracked. A simple kick would nock the door down. Never staying again. Expectations were already low for a red roof inn but this one is deplorable.

Friends_and_family Family

10/10

Exceptional

29 Aug 2025

Melissa

It was exactly and the stuff was great

Partner

10/10

Exceptional

21 Aug 2025

Leonardo

👍

4/10

Poor

19 Aug 2025

Leah

It smelled
In the bathroom
And a female staff that greeted us had no social skills.

Leisure Family

2/10

Poor

18 Aug 2025

Hamad

Very rude and nasty service.

8/10

Excellent

10 Aug 2025

PASCAL

Internet access not so great but overall experience better than the last time I stayed at this Red Roof Inn.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Ruben

Everything is fine

Leisure

8/10

Excellent

04 Aug 2025

Roscoe

Good stay, bad house keeping.

Red roof inn has become my standard to compare others. But this one fell a little short with their posted signs and what really happens. They post that house keeping will be done on Monday, Wednesday, and Friday but the room must be empty, great. Checked in on Tuesday, made sure I was out of the room early on Wednesday, came back around 10 pm, no house keeping was done. Friday rolls around and once again, I made it a point to be out early for house keeping, returned about 5 pm to get ready for my reunion, no house keeping again, went to the front desk and asked if house keeping could get my room in an hour. Went back to the room and jumped in the shower, house keeping came and opened the door to the safety latch, I stepped out and let them know they were an hour early and continued to get ready. Opened the bathroom door and to my surprise, they left the door open. So I had to close it before I was able to even walk into the room. Very poor communication with house keeping, and very poor work ethics by house keeping. No aside from house keepings lacking, the rest of the stay was great, no smell of smoke in the room, the room was clean, and over all it was quiet. Everything I needed to get to was close and easy access. The location was perfect as it should be, being that this was a Howard Johnson's for almost 50 years.

Self

10/10

Exceptional

02 Aug 2025

Hannah

Nice place to stay on a budget close to everything

Leisure Pet

10/10

Exceptional

29 Jul 2025

April

The room was clean and cozy enough for us. No complaints at all.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Natalia Novita

good

6/10

Pleasant

28 Jul 2025

Dharmesh

Tired

Tired building.

Friends_and_family Family

2/10

Poor

24 Jul 2025

Kimberly

The staff refused to provide towels, bedding, and a working television remote. I was told by the woman at the desk that she went into the laundry room once and that if we didn’t get everything needed then that was it due to her not being able to get into the laundry room because the door was broken or she was not able to work the lock, key, or handle. It was something to do with the mechanics. To be told that after spending all that money, that is ridiculous!!

Leisure Family

8/10

Excellent

23 Jul 2025

Mudassar Junaid

Good one pls go for it .

Leisure Family

2/10

Poor

21 Jul 2025

Robert

Poor service, place smelled like cigarette smoke. And was loud threw out rhe evening

Leisure Partner

2/10

Poor

20 Jul 2025

Cassie

It should have been clear upon arrhval that this was going to be a bad stay. Utterly disheveled property. Got into the room after going through dirty carpeted hallway and stairs to a room that was sloppy and dated. We checked the beds for bugs but didn't see them right away. Opted to sleep on top of the bedding. Still, woke up to at least 4 bed bugs in one of the beds. It was 4 a.m. and we got the hell out. Told the front desk and asked for a refund, told no manager on site. We are traveling across the country to bring my daughter to school in California amd were so excited to see Niagra Falls. Never again will we stay at a Red Roof Inn.

Business_and_leisure Family

4/10

Poor

19 Jul 2025

Jacob

This is a very old hotel. You hear every single door slam and every single thing going on outside. If you want a good night's sleep you better bring earplugs for sure. Cleanliness is not very good either. There was no coffee in the lobby to get and there is no breakfast at this place.

Leisure Self

8/10

Excellent

19 Jul 2025

Avinash

It’s good

10/10

Exceptional

16 Jul 2025

Yanet

All good . Great service. Thank you.

10/10

Exceptional

16 Jul 2025

Donna

The rooms were spacious and great for my two dogs. Even though the property was older…it was very clean and the grounds well kept. I really enjoyed having close dining options and easy access to the highway and shopping! I’ve stayed here a few times now and I would recommend it to anyone traveling with pets!

2/10

Poor

13 Jul 2025

Gretchen

Bathroom was dirty, shower leaked into bedroom area, staff never cared, just asked if we wanted another room. Awful experience will never go back and certainly will never recommend!

Business Partner

4/10

Poor

13 Jul 2025

Suchitra R

Don’t stay here!!

The property doesn’t have elevator, we had a wheelchair. It’s a huge problem.

Rooms are like very old, patchy walls,
Broken switchboards and bathroom tiles.

Bathrooms not have proper vantaion.

Friends_and_family Family

6/10

Pleasant

12 Jul 2025

Jennifer

It was less expensive but ended up being budget and cheap.

Leisure Family

6/10

Pleasant

12 Jul 2025

Tamara

Location was good, however when we arrived after dinner, we discovered our room was not air conditioned prior to our arrival, so was hot, humid, and smelled. Once we got the AC on, room was OK after 30 minutes. Bed is hard, linen average at best. we paid $200 CAD, so was disappointing.

2/10

Poor

06 Jul 2025

janelle

It was absolutely filthy. I would bet the sheets hadn’t been changed . One of the nastiest hotels I have ever been in

Friends_and_family Family

8/10

Excellent

06 Jul 2025

hugh

location and pool

Leisure Family

4/10

Poor

03 Jul 2025

Irene

Hotel is very well located. Closed to Niagara Falls. Facility is old; pool was dirty; no remote control for tv. Only 2 towels for 4 people in the room. Could not sleep because people park at night with loud music and there was a big argument going on outside of the hotel’s parking lot.

8/10

Excellent

02 Jul 2025

Toni

Nice comfortable stay.

Leisure Pet

4/10

Poor

02 Jul 2025

Verified traveler

Not so good.

Friends_and_family Family

8/10

Excellent

01 Jul 2025

Manuel

Glass Sliding door was unable to lock.

8/10

Excellent

29 Jun 2025

Gina

This hotel was clean and fair price. Close to lots of places to eat and shop. Short drive to Niagara Falls. Pet friendly and a plus for us.

Friends_and_family Family

6/10

Pleasant

25 Jun 2025

Seshu

Receptionist was so rude and don’t know how to respond and floor carpet is too dirty

Water not going in wash room’s properly. But it is not too good. Just okay to stay in short time for break / take rest few hours then booking is advisable(not suggestible for many days)

Leisure Family

10/10

Exceptional

23 Jun 2025

Alexander

Good

Leisure Partner

6/10

Pleasant

21 Jun 2025

Rasel

Reasonably priced with an excellent location—truly a place anyone would love in terms of convenience. However, the management really needs to address a few things. The balcony was dirty, with broken locks, which was disappointing. The room lighting was extremely dim, making the space feel gloomy. Basic amenities like hand wash and decent soap were missing, which is surprising because they’re not costly to provide. Also, the TV in the room felt like it was from the 90s—upgrading to a smart TV would definitely improve the guest experience. Also they should keep pool water clean but it’s not that clean. On the positive side, their check-in and check-out process was very flexible, which I really appreciated.

Leisure Family

2/10

Poor

14 Jun 2025

Kanwalinder Singh

It was the most worst stay . The property was very bad. The rooms were dirty. The bathroom were so bad. I coukd see moukd at many places. The waals are paper thin. There was only coffee in the name of free breakfast. The towels were dirty. The crowd living here were very shady. I had a 1 year old with me abd was scared the whole night due to the noises coming from neighboring rooms and outsode. I wouod never refer this hotel to anyone.

Leisure Family_with_children

6/10

Pleasant

08 Jun 2025

Miriam

Easy check in/check out. The room and the bathroom floor Could have used a better cleaning/deodorizing. Great for the price. Stayed with the dogs. Would stay again.

Leisure Pet

10/10

Exceptional

02 Jun 2025

Afsar

Front doors are loosly attached to logs, Patio sliding door is not completly locked. Housekeeping service is good.

Leisure Family_with_children

6/10

Pleasant

30 May 2025

monica

Hallways could be cleaner. Room scent can be fresher.

Leisure Family

6/10

Pleasant

28 May 2025

Charlotte

They didn’t have any forks
There was hair in the bathroom
Floor was dirty

Leisure Family

6/10

Pleasant

27 May 2025

alberto

the price to high the services was ok thank you.

6/10

Pleasant

20 May 2025

Kara

Loved the 3 beds in one room

Leisure Pet

2/10

Poor

18 May 2025

Md Monjurul Ahsan

I booked two deluxe rooms for one night and was very disappointed with the overall experience. One of the rooms had a clogged basin, while the other had a non-functional fridge and microwave. Cleanliness was a major issue—there were visible stains on the comforter, and the bathroom tissue holder fell off when I tried to use it. The open area had an unpleasant odor, and although the swimming pool was advertised as open, we were told it wasn’t working. Additionally, no complimentary water bottles were provided in the rooms; only after asking did we receive two. I paid $193 for both rooms, but the quality of service and amenities was far below expectations. Not satisfied at all.

Leisure Family

6/10

Pleasant

12 May 2025

Vishnu Bhargav

Average

8/10

Excellent

01 May 2025

Partha

Worth the price

The price is convincing enough to justify the quality of the room