Wingate By Wyndham Niagara Falls

United States , Niagara Falls - NY
Niagara Falls, 333 Rainbow Blvd
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100 reviews shown

6/10

Pleasant

26 Apr 2026

Judiel carlo

everything's ok except for the bathtub and the drawer under the TV it keeps opening my daughter got scared.

Family_with_children

8/10

Excellent

25 Apr 2026

Lorane

It's good locationwise . This hotel is a 5 minute walk to the state park and about 7-10 minutes away from the rainbow bridge and observation deck (walking) which is great for crossing over to Toronto. There's a few cute souvenir shops nearby and Amala restaurant is a good place to dine and it's located around the corner from the Wingate. But it opens at 5PM
The room was fair the walls can use a scrub but the important stuff like clean, fresh towels and bedding were great. But the walls can use a little TLC.
One inconvenience is the room keycards. The keycards will not work when you return from your day out. Have the keycards reprogrammed to open your door by the nice people at the check-in counter before going up to the room.The staff will totally understand because It happens all the time.

Breakfast was good enough it gets the job done.
The staff was friendly, informative and quick to help.
Enjoy your stay.

Self

8/10

Excellent

23 Apr 2026

Alan

Breakfast was good and satisfying!

Partner

10/10

Exceptional

23 Apr 2026

Jose

El personal de enfrente muy mal servicio muy malacarosa la persona que estaba aparte te estaban cobrando el parking $11 dólares por noche

Family

6/10

Pleasant

22 Apr 2026

Chriselda

Friends_and_family Family

2/10

Poor

20 Apr 2026

Maksud

We had two Rooms and wasn't happy. Rooms smelled bad and more bad surprises

Friends

10/10

Exceptional

20 Apr 2026

William

Excellent place to stay

Family

6/10

Pleasant

17 Apr 2026

Duoji

Worth the price but it’s cheap for a reason.

Partner

4/10

Poor

17 Apr 2026

zeny

Reception desk staff we encountered, unfriendly,
uncourteous, not welcoming, un helpful.
Room wasn't clean, dust, hairs on seat and bathroom, mildew.
If you need anything, you have to go down and get it...
Only friendly, smiling, up beat staff was the Lady in the beeakfast area.

Friends

10/10

Exceptional

16 Apr 2026

John

We absolutely loved the staff .. our first time ever visiting and they helped us so much .. the breakfast staff and food were amazing cooked perfectly.. thank you

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Maria

The pool seemed dirty and was terribly cold. I expected a heated pool for an indoor facility. The maintenance in the property was terrible, missing vent.covers and our door did not work properly. It was less than expected but the staff was nice and breakfast was good. Not my favorite experience but not the worse either

Family_with_children

2/10

Poor

16 Apr 2026

Maricela

Got here around 1:00 pm the front desk charge me $25 extra for early check in , When we got to our room i checked everything to see if everything was in working condition and all i saw was DUST AND DIRTY. The bathroom sink (dirty), The floors Super dirty my son drop water and i clean it up and the hand towel came out BLACK!! I booked a room for 5 people and definitely 5 people won’t fit there.
The window curtains had brown stains. WILL NEVER STAY HERE AGAIN.

Family

10/10

Exceptional

16 Apr 2026

Jessica

Breakfast was great didn’t like that I had to pay to park

Family_with_children

10/10

Exceptional

15 Apr 2026

Hany

Nuestra estadía estuvo maravillosa y nos gustó mucho que está bastante cerca del parque!

8/10

Excellent

14 Apr 2026

Louis

Water presser was very low, shower, no info on how to get channels on TV, We let the front desk know, shower head needed to be clean. Shower seamed backwards. And a hole in the closet door. Plus $11.00 for parking that we didn’t know of until check in. Other than that hotel was nice. We may make another stay.

Partner

10/10

Exceptional

14 Apr 2026

ISABEL

The hotel was 2 blocks from entrance of river and about 2 blocks walk from river to falls
The casino is a block away everything is within walking distance

8/10

Excellent

14 Apr 2026

Stacy

The breakfast staff was kind and helpful to my 3 children. The parking was close and convenient, but there is an added charge.

Family_with_children

8/10

Excellent

12 Apr 2026

Salman

The property offers a satisfactory baseline aligned with contemporary mid-range hospitality standards; however, several areas require optimization to meet current guest expectations.

The breakfast offering requires enhancement, particularly through the inclusion of a broader selection of halal-certified items. Expanding both variety and nutritional balance would significantly improve the overall guest experience.

Parking facilities were adequate in terms of capacity and accessibility; however, the addition of shaded or covered parking infrastructure would provide better vehicle protection and elevate the service standard.

Guest rooms were well-maintained, demonstrating acceptable cleanliness and housekeeping quality. Staff interactions were professional and courteous, reflecting positively on service delivery.

That said, the washroom facilities fall below modern comfort benchmarks. Upgrades are recommended, including the provision of essential personal care amenities such as shaving kits and improved fixture ergonomics.

From a pricing perspective, the current rate of approximately USD 140 for a Queen Room appears misaligned with the existing amenity level and service scope. A more competitive and market-aligned pricing range would be closer to USD 70, unless further upgrades are implemented.

Family_with_children

6/10

Pleasant

12 Apr 2026

Carol

Had to pay for patking, no arcade just one pack man machine couldn't swim pool was dirtyPhone was broke couldnt call desk to let them know empty shower gel. Same breakfast both days. Although it was good. Tryed talking to janitor about brokrn phone. No english front staff friendly and pleasent but didnt fix the phone i went and found maid for shower gel

Friends

6/10

Pleasant

12 Apr 2026

Cindy

- Dirty oil stained sheets, not enough hangers, no body wash upon check-in, furniture falling apart, unfriendly breakfast staff, no safe, same average breakfast, faulty key/lock system on many occasions

+ spacious, accommodating check-in, good price point for stay with amenities, tea/coffee station all day, computer and wifi

Family_with_children

4/10

Poor

12 Apr 2026

Elizabeth

Breakfast and parking was OK but the room they assigned us was not good.First the door closet was falling and the door handle was broken.They fixed the falling door but not the door handle.One of the bed has protruding metal in the frame which is not safe for the guests. The cabinet inside the bathroom where they store the clean towels was dirty.If we’ve noticed it earlier, we would not have use the towels .The chair was dirty also.Stayed for 1 night, never go back again.

Friends_and_family Family

4/10

Poor

11 Apr 2026

Kristi

Hotel is pretty rundown. I feel like whoever did their floors did a terrible job… The floors look dirty no matter what. But, they also were literally dirty and had a lot of debris/splashes, etc. both in the lobby and in the hallways. The room itself, the floor was fairly clean but still looked dirty, a lot of stains, and very cheap material for the flooring.

Immediately when I arrived , I checked the mattress for bugs, no bedbugs thank God. But mattress was old, tattered, and had a lot of stains on it. Cracks in the walls, rust dust and generally worn down fixtures in bathroom, and main area of room,all throughout.

Staff was very rude when I checked in, older woman snapped at me and wanted to argue about the difference between Hotels.com versus Expedia. Seemed very irritated that my reservation was booked through a service.

They charge you for parking, immediately. When I checked out the person tried to charge me again even though I was made to pay at check-in. Both times, the front desk staff was dismissive, impatient, condescending.

I could smell cigarettes and weed in the stairwell Friday night when I got in. The breakfast was pretty average for a hotel… The breakfast server stood and stared at people while they were making their plates, uncomfortable. I will not stay here again.

Self

4/10

Poor

11 Apr 2026

Iris

I had to get the room.changed because the first room was extremely dirty, the bed sheets had not been changed, room had not been sept or mopped, bathroom was dirty.. The common areas and hallways looked dirty and unkept. Breakfast was okay. The lady that does the breakfast service was very clean and kept busy cleaning and serving fresh food.

Family

8/10

Excellent

10 Apr 2026

Peter

The property itself was good . Location it was an easy walking distence from attraction. The hotel hallway wasn't as clean as It should. Room had comfy and clean beds but stained curteins dirty towel left it in bathroom and felt just a basic room.

8/10

Excellent

10 Apr 2026

Chris

Loved thebreakfast fresh and plenty

6/10

Pleasant

09 Apr 2026

Michele

Door and closet door in need of repairs. Lots of hair on bathroom floor. Used towels hanging in closet. Breakfast was good

4/10

Poor

08 Apr 2026

Blanca

The food was the same everyday no change or anything. It was always eggs, sausage and pancakes. There was this lady that I felt everyone hated she always had an attitude with everyone there. She was the reason I felt many hated breakfast buffet. She always was rude like she was in some hurry. I loved the guy that worked in the kitchen, he seemed friendly. The room was nice. It was supposed to be clean on the third day, it never did get clean. When I called to asked the front, they said oh well did you ask to have it cleaned, I was like yes I did because I had garbage to throw out. She gave me two big garbage bags and told me just to put the garbage outside my door. The phones in the hotel were awful to the point where the lady had to tell me to go downstairs to talk. The internet was awful awful and the tv kept glitching. Nothing worked for long. The only thing I really loved about the hotel was the pool hours. It was opened to 10pm and my son and I would take advantage of it.

Family_with_children

2/10

Poor

07 Apr 2026

Raina

We had to change our room three times. The toilet had a leak, we had problems with the keys getting in to our room. And the front desk lady was mad with an attitude. I would never book with them again.

Partner

2/10

Poor

06 Apr 2026

LORI

The room was not cleaned well. There was mold on the shower head. The cable wire was broken.

8/10

Excellent

06 Apr 2026

Cherry

the first room allotted had a bad smell. I changed my room but the staff weren't too pleased

4/10

Poor

05 Apr 2026

John

Room smelled musty. Floors were dirty in room and bathroom was poorly cleaned.

Partner

6/10

Pleasant

05 Apr 2026

Cheryl

Staff was very friendly. Rooms were not cleaned, I had to sweep one room myself after checking in (glitter, dirt, and bugs on floor). Second room had blood stuck on the floor in the bathroom and near bed. Cleanliness was a 2 star at best.

Family_with_children

8/10

Excellent

05 Apr 2026

Leopoldina

The staff very Kind and helpfull.

Family_with_children

10/10

Exceptional

05 Apr 2026

Avery

accommodations were adequate

Self

10/10

Exceptional

04 Apr 2026

Mia

Room was cozy and clean. Tasty breakfast included was extremely convenient. Coffee bar available 24 hours. Internet worked fine. Would definitely stay here again. Just a few minutes walk from the Falls and many local eateries.

Family_with_children

8/10

Excellent

04 Apr 2026

Krit

Parking was good. Felt safe and it was convenient.

Family_with_children

6/10

Pleasant

03 Apr 2026

Tyler

The hallway was very dirty, the “arcade” consisted of 1 game, the pool was not clean and extremely packed, staff was kind and room was clean!

8/10

Excellent

03 Apr 2026

Nigel

Clean room and a good size. Some staff were friendly but not all. Breakfast was well stocked but lacked choice. Could have used a few extra items like maybe pastries. Nice area and we enjoyed the stay

Partner

10/10

Exceptional

02 Apr 2026

Carlos

All of things were awesome.

10/10

Exceptional

30 Mar 2026

Ruth

The breakfast was good. You can walk to the Niagara Falls

Family_with_children

10/10

Exceptional

30 Mar 2026

Xinyu

Clean Room Big Space. Staff is so friendly and she let me check in early. There is pool and gym. Parking is $10+tax. 10mins walk to Niagara

10/10

Exceptional

30 Mar 2026

Lirong

Parking is charged but it is fair. Breakfast is fine. In general, it is great.

10/10

Exceptional

29 Mar 2026

Jason

Great customer service and friendly employees. Easy checkin and good stay overall

6/10

Pleasant

29 Mar 2026

Madeline

Clean room , great staff. Breakfast was mid

Family_with_children

10/10

Exceptional

29 Mar 2026

Christine

Nice area and room.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

Wayne

Clean room super friendly staff

10/10

Exceptional

23 Mar 2026

Jazelyn

For the price I paid ($230 for 4 days and 3 nights), I loved this trip. It was so close to Niagara Falls, the border, and the casino. The breakfast was great, saving my boyfriend and I a bunch of money for breakfast (they had pancakes, eggs, toast, syrup, sausage, and yogurt!). The only downside to this location is that the shower has no storage to put your own products (although they do provide body gel, shampoo, and conditioner). Also, the pool was colder than expected. We were able to enjoy it one time for a few hours during our trip, but after knowing that the pool wasn't heated at all, we couldn't find a reason to go back in. Overall, if you're choosing this place for the pool, that will only benefit in the summer. If you're picking the hotel for everything else in addition to the pool, then I would agree.

Partner

2/10

Poor

21 Mar 2026

Dena Eden

I got what i paid($78)!!!! I have a terrible experienced!!!! it says sound proofed but i heard every single foot steps and voice from the other rooms!!! The room was very dirty, sink was not draining properly which we informed the front desk but they didnt do anything!! Washrooms was very dirty the shower has even molds in it! im not happy with my stay! my kids didnt even sleep properly due to loud noises!! overall bad experienced!

Family_with_children

6/10

Pleasant

21 Mar 2026

Stephanie

Staff were very nice. We were disappointed by the pool. The water was murky and you couldn’t see the bottom. They said it was salt water but you could clearly smell the chlorine. Needless to say we didn’t let the kids swim. You can see lots of wear and tear on doors and walls. They did redo the floors likely over the old carpet. Our rooms were fine and clean. The pull out couch was less than desirable but probably expected given the age of the furniture, it was basically thin foam that flattened into the frame where you can feel everything. Breakfast was good - eggs, sausage, cereals, pancakes, so it covered all of us well. 2 adults and 4 kids.

4/10

Poor

20 Mar 2026

Sarah

No shampoo or conditioner in shower. Shower had mold. Found a bag of personal items in a drawer.

Self

8/10

Excellent

19 Mar 2026

Jonathan

Clean rooms and wonderful location to Niagara Falls highly recommend

4/10

Poor

18 Mar 2026

Kylie

The room and the hallways were not clean. The room had popcorn and trash under the beds along with wha appeared to be pet hair.

Friends_and_family Family

2/10

Poor

16 Mar 2026

Emma

Room is not clean, water flow in the shower to slow/small amount. Too much dust in the every corner and bed frames/tables.

Family_with_children

8/10

Excellent

09 Mar 2026

Kodi

My stay at Wingate by Wyndham Niagara Falls was decent. The hotel was clean and the rooms were spacious.
The location is excellent, within walking distance to Niagara Falls.
Staff were friendly and helpful, and breakfast was a nice bonus.
Overall, a convenient and decent place to stay

Family

4/10

Poor

06 Mar 2026

Donna

I have stayed at this hotel several times before and it was really clean however this time it was dirty the stairs were really dirty. The toilet wasn’t great and the heater made a ton of noise

2/10

Poor

06 Mar 2026

John

The front desk staff were rude and gave away our King sized room to other guests. Apparently when you have a reservation its first come first served. They offered me two Queen beds and told me to leave when I was upset about giving away our room

Friends_and_family Family

2/10

Poor

04 Mar 2026

jessica

Floors were nasty

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Christina Colette

Great people

4/10

Poor

03 Mar 2026

Sub average experience, non threatening issues, lack of amenities.

10/10

Exceptional

03 Mar 2026

Kyota

Excellent hotel choice for price, staff and cleanliness.

Family_with_children

8/10

Excellent

02 Mar 2026

Sara

The price is good. The hotel wasn’t the cleanest I found a one soda bottle on the side of the bed and the area around/under the garbage can was dirty.

Family_with_children

6/10

Pleasant

01 Mar 2026

Connie

Lots of noise overhead( children)
Tv only one station( news) maintenance came up and couldn't fix it. Reported to front desk but no compensation.

Friends_and_family Friends

6/10

Pleasant

24 Feb 2026

Jerry

Room

4/10

Poor

23 Feb 2026

pooneh

The hotel is not very clean. It looked like my bed sheets weren’t Changed as the first sheet was still in the same position as the last guest left it. The hotel room surrounding wasn’t too clean. The continental breakfast was okay however they should consider adding cream cheese as well

2/10

Poor

22 Feb 2026

ALICIA

Room was so dirty and the staff was rude and not welcoming

Family_with_children

10/10

Exceptional

22 Feb 2026

Colleen

The front desk staff were amazing!!! Love those ladies!!

10/10

Exceptional

22 Feb 2026

shanay

We stayed for two days, they were super nice and accommodating a connecting room for our 3 girls. Rooms were very clean , things to do nearby , you did have to pay for parking I didn’t realized that until time to check in which is $11 per day, and then due of the location it’s mixed in with neighboring houses so when you look out the window you can be facing a houses , even with that we had no issues over all 5 star and will stay again

Family_with_children

10/10

Exceptional

21 Feb 2026

Ben

Yes it was nice breakfast is simple not elaborate but still saves you from buying at the local restaurants
But its free so you really can’t complain

8/10

Excellent

21 Feb 2026

Mohammed A

Excellent

Friends_and_family Family

2/10

Poor

21 Feb 2026

Shigeyo

Staffs are not friendly. Card key didn’t work at all.

Family_with_children

6/10

Pleasant

20 Feb 2026

Rob

The 1st night we had a ok room but the shower had no power and the head only faced down the wall. The staff

6/10

Pleasant

20 Feb 2026

tripti

Room was not that clean. Few water bottles were lying below bed, ground floor walking aisle was very untidy. For breakfast there should be some vegan options like mash potatoes or hash brown. I did not feel the hotel was worth the amount that too in the off season.

Family_with_children

2/10

Poor

18 Feb 2026

Debra

We booked the hotel because it was supposed to have an arcade/game room. No such luck. The best breakfast in the area was less than satisfactory

2/10

Poor

17 Feb 2026

Anthony

too mucy hair

8/10

Excellent

17 Feb 2026

Sarit

Room was clean. Walls are very very thin

Friends

8/10

Excellent

17 Feb 2026

Dan

Grandkids loved the pool. Staff were helpful and friendly 👍

6/10

Pleasant

17 Feb 2026

Rishamjot

Rooms should have been more cleaned up

10/10

Exceptional

16 Feb 2026

Luis

Friendly staff and clean rooms

Leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Dan

Good value and location overall… friendly, helpful staff

6/10

Pleasant

16 Feb 2026

Jacques

The room was fine it’s the guest. Lots of noise at 1:30 am loud TV, talking loud etc… and you can hear very clear. Second time we go there don’t know if I will go back. Also at approximately 11:30 pm someone pull the fire pull station because no one was at the reception. Not good!

Partner

6/10

Pleasant

15 Feb 2026

Vikas

Wash dispensers were not refilled. Fire alarm activated in night and disturbed our sleep. We were not able to sleep.

Leisure Family

10/10

Exceptional

15 Feb 2026

Timothy

Staff was professional efficient and knowledgeable.

Self

8/10

Excellent

14 Feb 2026

Ranilda

Good

Family

10/10

Exceptional

11 Feb 2026

Vaishali

Rooms are very comfortable and the plus point is the staff. Very hospitable and comforting....loved my stay.

Leisure

10/10

Exceptional

10 Feb 2026

anthony

Great staff

Business

6/10

Pleasant

08 Feb 2026

Ruth

The staff was very nice when you could recognize who worked there. No one was in uniform or had a name tag. The room was outdated and coming apart. The floor was seperating. The closet door wouldnt open from the floor being uneven, same with the bathroom door. Wallpaper coming off of the wall. The mattress was stained. There was chewed gum stuck to the floor. Light fixtures were dirty. The front of the chair was falling off.

Partner

4/10

Poor

08 Feb 2026

Samantha Rochelle Flores

The staff wasn’t friendly. The rooms were old, but really close to Niagara Falls so that was the major plus

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Cachet

All of above great Services will be booking again

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

dean

Yes

Family

10/10

Exceptional

03 Feb 2026

Robyn

Easy check in, clean rooms, nice staff

10/10

Exceptional

03 Feb 2026

Jeff

Excellent rooms and breakfast.
The hotel was defenitely dated but for the money hard to beat.

Leisure Family

10/10

Exceptional

01 Feb 2026

Grant

The entire Hotel was very clean including our Room. The staff were very courteous and professional. Breakfast was also very good!
Awesome and thank you Wingate!!

6/10

Pleasant

01 Feb 2026

Sean

The hotel and rooms are outdated, some repair is needed. One of the elevators was not working properly - main floor was not accessible but because. It was still operating so that elevator would be on your floor and therefore the other one wouldn’t come.

Leisure Family

10/10

Exceptional

26 Jan 2026

Jose

Excellent person at front desk providing all information about the hotel

Business_and_leisure Self

10/10

Exceptional

26 Jan 2026

Tony

Great

Business

2/10

Poor

25 Jan 2026

Fawn

There was no heat in our room, the mini fridge didnt work, the elevators couldnt go to our level 3 or back down as the buttons were broken. Our floor smelled like weed. This hotel should not be in business. The management didnt exist, the employees kept talking crap about the management and nobody wanted to be there. Looks like a run down place that needs new ownership and a full makeover.

Friends_and_family Family

6/10

Pleasant

23 Jan 2026

Giridhar reddy

Staff and room amenities

8/10

Excellent

22 Jan 2026

Tiffany

Room wasn’t the cleanest. Breakfast options limited

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Thomas

The staff was friendly as always. They aim to please. Clean rooms good breakfast. they even had oatmeal already cooked not packets. Freshly paintedroom. Recommend. Great for the price. Of coarse a little higher in summer.

10/10

Exceptional

19 Jan 2026

Amber

Rae on the feont desk was beyond awesome. So accommodating and extremely helpful. No matter what was happening and no matter how busy she was she wasalways attentive to my family and I

Friends_and_family Family