Wingate By Wyndham Niagara Falls

Niagara Falls, 333 Rainbow Blvd
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100 reviews shown

8/10

Excellent

09 Mar 2026

Kodi

My stay at Wingate by Wyndham Niagara Falls was decent. The hotel was clean and the rooms were spacious.
The location is excellent, within walking distance to Niagara Falls.
Staff were friendly and helpful, and breakfast was a nice bonus.
Overall, a convenient and decent place to stay

Family

4/10

Poor

06 Mar 2026

Donna

I have stayed at this hotel several times before and it was really clean however this time it was dirty the stairs were really dirty. The toilet wasn’t great and the heater made a ton of noise

2/10

Poor

06 Mar 2026

John

The front desk staff were rude and gave away our King sized room to other guests. Apparently when you have a reservation its first come first served. They offered me two Queen beds and told me to leave when I was upset about giving away our room

Friends_and_family Family

2/10

Poor

04 Mar 2026

jessica

Floors were nasty

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Christina Colette

Great people

4/10

Poor

03 Mar 2026

Sub average experience, non threatening issues, lack of amenities.

10/10

Exceptional

03 Mar 2026

Kyota

Excellent hotel choice for price, staff and cleanliness.

Family_with_children

8/10

Excellent

02 Mar 2026

Sara

The price is good. The hotel wasn’t the cleanest I found a one soda bottle on the side of the bed and the area around/under the garbage can was dirty.

Family_with_children

6/10

Pleasant

01 Mar 2026

Connie

Lots of noise overhead( children)
Tv only one station( news) maintenance came up and couldn't fix it. Reported to front desk but no compensation.

Friends_and_family Friends

6/10

Pleasant

24 Feb 2026

Jerry

Room

4/10

Poor

23 Feb 2026

pooneh

The hotel is not very clean. It looked like my bed sheets weren’t Changed as the first sheet was still in the same position as the last guest left it. The hotel room surrounding wasn’t too clean. The continental breakfast was okay however they should consider adding cream cheese as well

2/10

Poor

22 Feb 2026

ALICIA

Room was so dirty and the staff was rude and not welcoming

Family_with_children

10/10

Exceptional

22 Feb 2026

Colleen

The front desk staff were amazing!!! Love those ladies!!

10/10

Exceptional

22 Feb 2026

shanay

We stayed for two days, they were super nice and accommodating a connecting room for our 3 girls. Rooms were very clean , things to do nearby , you did have to pay for parking I didn’t realized that until time to check in which is $11 per day, and then due of the location it’s mixed in with neighboring houses so when you look out the window you can be facing a houses , even with that we had no issues over all 5 star and will stay again

Family_with_children

10/10

Exceptional

21 Feb 2026

Ben

Yes it was nice breakfast is simple not elaborate but still saves you from buying at the local restaurants
But its free so you really can’t complain

8/10

Excellent

21 Feb 2026

Mohammed A

Excellent

Friends_and_family Family

2/10

Poor

21 Feb 2026

Shigeyo

Staffs are not friendly. Card key didn’t work at all.

Family_with_children

6/10

Pleasant

20 Feb 2026

Rob

The 1st night we had a ok room but the shower had no power and the head only faced down the wall. The staff

6/10

Pleasant

20 Feb 2026

tripti

Room was not that clean. Few water bottles were lying below bed, ground floor walking aisle was very untidy. For breakfast there should be some vegan options like mash potatoes or hash brown. I did not feel the hotel was worth the amount that too in the off season.

Family_with_children

2/10

Poor

18 Feb 2026

Debra

We booked the hotel because it was supposed to have an arcade/game room. No such luck. The best breakfast in the area was less than satisfactory

2/10

Poor

17 Feb 2026

Anthony

too mucy hair

8/10

Excellent

17 Feb 2026

Sarit

Room was clean. Walls are very very thin

Friends

8/10

Excellent

17 Feb 2026

Dan

Grandkids loved the pool. Staff were helpful and friendly 👍

6/10

Pleasant

17 Feb 2026

Rishamjot

Rooms should have been more cleaned up

10/10

Exceptional

16 Feb 2026

Luis

Friendly staff and clean rooms

Leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Dan

Good value and location overall… friendly, helpful staff

6/10

Pleasant

16 Feb 2026

Jacques

The room was fine it’s the guest. Lots of noise at 1:30 am loud TV, talking loud etc… and you can hear very clear. Second time we go there don’t know if I will go back. Also at approximately 11:30 pm someone pull the fire pull station because no one was at the reception. Not good!

Partner

6/10

Pleasant

15 Feb 2026

Vikas

Wash dispensers were not refilled. Fire alarm activated in night and disturbed our sleep. We were not able to sleep.

Leisure Family

10/10

Exceptional

15 Feb 2026

Timothy

Staff was professional efficient and knowledgeable.

Self

8/10

Excellent

14 Feb 2026

Ranilda

Good

Family

10/10

Exceptional

11 Feb 2026

Vaishali

Rooms are very comfortable and the plus point is the staff. Very hospitable and comforting....loved my stay.

Leisure

10/10

Exceptional

10 Feb 2026

anthony

Great staff

Business

6/10

Pleasant

08 Feb 2026

Ruth

The staff was very nice when you could recognize who worked there. No one was in uniform or had a name tag. The room was outdated and coming apart. The floor was seperating. The closet door wouldnt open from the floor being uneven, same with the bathroom door. Wallpaper coming off of the wall. The mattress was stained. There was chewed gum stuck to the floor. Light fixtures were dirty. The front of the chair was falling off.

Partner

4/10

Poor

08 Feb 2026

Samantha Rochelle Flores

The staff wasn’t friendly. The rooms were old, but really close to Niagara Falls so that was the major plus

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Cachet

All of above great Services will be booking again

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

dean

Yes

Family

10/10

Exceptional

03 Feb 2026

Robyn

Easy check in, clean rooms, nice staff

10/10

Exceptional

03 Feb 2026

Jeff

Excellent rooms and breakfast.
The hotel was defenitely dated but for the money hard to beat.

Leisure Family

10/10

Exceptional

01 Feb 2026

Grant

The entire Hotel was very clean including our Room. The staff were very courteous and professional. Breakfast was also very good!
Awesome and thank you Wingate!!

6/10

Pleasant

01 Feb 2026

Sean

The hotel and rooms are outdated, some repair is needed. One of the elevators was not working properly - main floor was not accessible but because. It was still operating so that elevator would be on your floor and therefore the other one wouldn’t come.

Leisure Family

10/10

Exceptional

26 Jan 2026

Jose

Excellent person at front desk providing all information about the hotel

Business_and_leisure Self

10/10

Exceptional

26 Jan 2026

Tony

Great

Business

2/10

Poor

25 Jan 2026

Fawn

There was no heat in our room, the mini fridge didnt work, the elevators couldnt go to our level 3 or back down as the buttons were broken. Our floor smelled like weed. This hotel should not be in business. The management didnt exist, the employees kept talking crap about the management and nobody wanted to be there. Looks like a run down place that needs new ownership and a full makeover.

Friends_and_family Family

6/10

Pleasant

23 Jan 2026

Giridhar reddy

Staff and room amenities

8/10

Excellent

22 Jan 2026

Tiffany

Room wasn’t the cleanest. Breakfast options limited

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Thomas

The staff was friendly as always. They aim to please. Clean rooms good breakfast. they even had oatmeal already cooked not packets. Freshly paintedroom. Recommend. Great for the price. Of coarse a little higher in summer.

10/10

Exceptional

19 Jan 2026

Amber

Rae on the feont desk was beyond awesome. So accommodating and extremely helpful. No matter what was happening and no matter how busy she was she wasalways attentive to my family and I

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Jason

Clean and friendly staff

Partner

6/10

Pleasant

13 Jan 2026

Vanessa Carolina

Personal amable, buena ubicación, solo un poco sucio el baño y el piso del cuarto.. 7/10 precio calidad

Leisure Family

8/10

Excellent

10 Jan 2026

Joanna

Value for money.

Leisure Family

10/10

Exceptional

08 Jan 2026

Donald

staff was great room was good tv not so much as the cable wire was broke and no one was working to fix it hair in the shower but was safe

Partner

4/10

Poor

08 Jan 2026

Raffi

The staff were nice but the overall feel was a bit run down. The lifts were frustrating - not stopping at some floors, buttons not working. Just felt given the location, this hotel can do much much better.

8/10

Excellent

07 Jan 2026

Chris

The front desk staff were very friendly.

Partner

10/10

Exceptional

07 Jan 2026

Donald

Rooms were heated good

Partner

8/10

Excellent

05 Jan 2026

Maria Ricca

Rooms were spacious and staff were friendly and courteous. Breakfast was basic but good, always replensihed. The only thing is the description of ammenities on Expedia site said there was an arcade room. The only thing was one pac-man machine by the pool entrance. Front desk was surprised when I mentioned it. Overall we would book here again for the summer. Location was great!

Leisure Family

4/10

Poor

04 Jan 2026

Letecia

Loud neighbors. Had to call twice bedside anything was done. Last time was 4 am.

4/10

Poor

04 Jan 2026

Gondines

one of the elavator is not working. Staff is not pleasant.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Susan

Everything was good, no complaints

Leisure

6/10

Pleasant

04 Jan 2026

Joseph

Modest breakfast, one of the elevators not working properly.

Leisure Family

2/10

Poor

03 Jan 2026

dena

The physical energy in this location was very disturbing. Anxiety and stress made me

8/10

Excellent

03 Jan 2026

Ivette

For the price it wasn’t a bad location to stay within walking distance of some fun activities

Friends_and_family Family

2/10

Poor

03 Jan 2026

Edwin

My check in staff was amazing i wish i would have gotten their names.
Our rooms were dirty, tv didnt work, sheets were stained, bathroom was dirty under sink.
Our room door was giving us difficulty to unlock since check in.
On night two we arrived to the hotel around 10:30 and our room did not open, my husband went down to tell the front desk staff where they reprogrammed the key, he came back up and it did not work, he went back down to where they reprogrammed the key again. Once he came up it still did not work, he went over the inside balcony as we were on floor two and we can see the staff from there and he asked if they can come up to help because we have two small children with us. The younger lady with blonde hair was rude and said “you have to come down” to where my husband replied “are you just going to keep reprogramming because thats not working” and she said “you have to come down to do anything” so at this point i hear her attitude and i start making my way to my husband, he starts walking to the elevators and i see her rolling her eyes and making faces, she didnt realize i was behind him so i asked her why is she being rude and making faces and she was saying ugh excuse me im not and i said i just saw you, the least you can do is come up to help us open the door. She proceeded to ignore me and her coworker told her “leave it” and her coworker reprogrammed the key and came up with my husband to open our door.

Leisure Family_with_children

2/10

Poor

02 Jan 2026

Sarah

Dirty poor costumer service non safety

10/10

Exceptional

02 Jan 2026

Steven

The room was very clean! Properly very well kept. Nice staff. Breakfast can be better, but it was ok.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2026

Steven

Room was dirty, staff was helpful, felt cozy.

Leisure Self

8/10

Excellent

01 Jan 2026

Janice

Room was clean

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Christina

Clean room

Leisure Family

8/10

Excellent

28 Dec 2025

Akshay

We stayed in Oct 2025. This hotel was good with sufficient breakfast option. Though there was sink problem in one of our room.

Family

6/10

Pleasant

28 Dec 2025

donna

The woman in charge of breakfast was great she took pride in her job making sure the area was clean the food easily available.

Our room was big but the tv in the bedroom didn’t work and the elevator was broken so it was hard to get up and down from our third floor room .

Leisure Family

10/10

Exceptional

24 Dec 2025

JONKY

Nice hotel

10/10

Exceptional

23 Dec 2025

Laticia

Amazing

6/10

Pleasant

21 Dec 2025

Carlos

La comida y el elevador

2/10

Poor

19 Dec 2025

Helena

In order to watch TV we had to place the cable box on the ice bucket to keep it plugged in. We couldnt use the ice bucket to get any ice, front desk had no other solution not even to offer another ice bucket to use. Room was run down, holes in the wall, door handles loose, room phone didnt work, there was no way to get a hold of front desk, we also brought that up to front desk attendant and no solution for that. This hotel needs renovation over all and more solutions to any problems that visitors may come across rather than disregarding it. Definitely will not be placing reservations here again.

Business Partner

4/10

Poor

19 Dec 2025

JESENIA

Hallways were dirty, floor needed to be cleaned as it was full of stains.

8/10

Excellent

18 Dec 2025

Lina

Great staff

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

STEPHEN

Everything is good

Leisure Family

8/10

Excellent

16 Dec 2025

Sarit

Hotel was clean. Breakfast was robust though the same every day. Unfortunately walls are super thin and we had neighbors that didn’t sleep. They played music all night and it was awful. The hotel received several complaints and eventually moved them. But it took like three nights.

Leisure Partner

8/10

Excellent

14 Dec 2025

Trisha

Room was good. Breakfast wasn’t the best I just left and only got a drink

Leisure Friends

10/10

Exceptional

08 Dec 2025

Julio E

Room was Great. Staff was friendly and hotel was very accommodating.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Lisa

The room was out dated and not very clean. Was a rough start, 15 min wait to check in because there was nobody at the desk. Then once we finally checked in we got stuck in the elevator. Very rude young girl at the desk. Day 2 was much better , still didn’t use elevator but breakfast was actually good. All of the other staff we dealt with rest of trip were amazing..

Leisure Friends

8/10

Excellent

05 Dec 2025

ram

It was clean

2/10

Poor

03 Dec 2025

Jessica

The room was dirty. A pair of underwear was found in the bedding. One bed was covered in hair. Wall paper was coming off the wall. Elevator did not function properly, leaving me stranded insife for over 5 minutes.

Business Family

6/10

Pleasant

03 Dec 2025

Dorjee

Lift wasn’t working , room was terrible, and customer service was very good.

Self

10/10

Exceptional

02 Dec 2025

David

Clean and convenient location. Staff was friendly, efficient.

Self

10/10

Exceptional

01 Dec 2025

Vijay

Excellent

6/10

Pleasant

01 Dec 2025

Constantin

The room was clean, but not the cleanest. The bathroom was dirty, and I don't think the bathroom door had ever been cleaned. The TV box was hanging down, held in place only by wires.

The breakfast—if I can even call it that—didn't offer many choices. For one night, it's okay, but not for longer periods.

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

Sandy

8/10

Excellent

24 Nov 2025

Robert

The property was very nice. Staff was very professional. Christmas decorations were beautiful. Just a few minor issues. The right elevator does NOT stop on the 3rd floor which i was staying but staff did show how to get around it. The tv remote didnt work but the staff came to turn the tv on for me.

6/10

Pleasant

23 Nov 2025

Michael

Room had an over powering smell of bleach when we arrived. At least we know it was clean.
Walls are very thin and could hear the neighbors TV and conversations throughout our stay.

Leisure Partner

2/10

Poor

21 Nov 2025

Mariana

The pool wasn’t working n it was hair on top of air conditioning

10/10

Exceptional

21 Nov 2025

Odelys

La habitación estaba limpia, el servicio del staff fue bueno. Nunca tuve problemas.

Leisure Friends

2/10

Poor

21 Nov 2025

Jorge

Bien sucio .. súper poca higiene

Leisure Family

2/10

Poor

20 Nov 2025

Pratik

The room had wash basin issues. The receptionist denyed change of the room and was very close to being rude. Also the room was allotted in the third floor and incidentally the lift was broke or something and wouldn't go to odd floors, ie we either could go to 2nd or 4th but not third. So had to use emergency exits with my luggage.

10/10

Exceptional

20 Nov 2025

ROHIT

clean rooms and good staff

8/10

Excellent

20 Nov 2025

Ashley

Room was clean, staff was courteous and helped us out during our stay. Would stay again!

Leisure Family

8/10