Courtyard Niagara Falls

Canada , Niagara Falls - ON
NIAGARA FALLS, 5950 Victoria Avenue
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100 reviews shown

10/10

Exceptional

07 Feb 2026

Devon

I love this place

8/10

Excellent

03 Jan 2026

Michael

Safe and quiet while still being walkable

Business Self

2/10

Poor

16 Dec 2025

Brandon Daniel

Under renovation

6/10

Pleasant

17 Nov 2025

Natalie

Property is under construction. You have to park across the street. We couldn’t get hot water in our room. Shower was luke warm.

Partner

4/10

Poor

14 Nov 2025

brendan

No hot water in shower. Ice cold water a minute of warm. I had to get out of shower and wash my hair in the sink. It was ridiculous.

10/10

Exceptional

11 Nov 2025

Shannon

Staff was great - very friendly and helpful
Room was spotless and prestine

Partner

10/10

Exceptional

10 Nov 2025

Michael

The room looked like it was just redone. Everything went as planned and the service was excellent.

Leisure Family

2/10

Poor

04 Nov 2025

Ryan

Stay was terrible. Its my worse experience at any Marriott ever . I was told check in was at 4pm when i got there at 3.30pm and was awaiting my time they said the room wont be ready until after 4pm due to Short staff with housecleaning staff. The room was available at 4.45pm an when front desk contacted house cleaning they were shouting \"wth whenever we are finished we will let you know. \"

The heat in room 312 wasnt working . We were suppose to pay for parking 😒. Seriously paid parking at a hotel we already paid for ?

I am definitely going to cooperate for this stay . Not to mention everything on the website when booking was a lie . We couldnt see the falls an clearly it said fall view . We also booked with breakfast. At the hotel they said we had to pay for breakfast .

One morning at breakfast . I was handed my food , had to locate straws, napkins & cutlery myself .

I wouldnt recommend this place to anyone . An we flew from the carribbean .

If it was my way i would totally demand a refund ..

10/10

Exceptional

15 Oct 2025

Maria

Clean room

6/10

Pleasant

15 Oct 2025

Staff cannot be found. Parking sign wasn’t clear.

Family

6/10

Pleasant

14 Oct 2025

Bangji

area under construction. hotel condition is bit old and outdated.

Leisure Friends

8/10

Excellent

12 Oct 2025

Sam

Hotel was great. Quite comfortable. Food/Bar is overpriced. There was some sort of column next to the bed you had to negotiate around

Self

10/10

Exceptional

03 Oct 2025

Lauri

Quiet and very clean, updated Even had laundry area. While they remodel parking is across the street while a little less convenient not terrible Nice staff Would stay here again

Leisure Partner

2/10

Poor

30 Sep 2025

Mounik

Not clen room, its actually wet all the carpet we felt like its wet. Clogged sink in the restroom, also not cleaned toilet bowl. Overall room cleanliness is not good. They do charge for parking front of the hotel is in under construction.

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Christine

The room was spacious, comfortable and had all extras needed. Staff were helpful, and breakfast was good

Partner

8/10

Excellent

22 Sep 2025

Mark

parking was across the street and $10 a night

Leisure Partner

2/10

Poor

17 Sep 2025

Gitta M

I would not recommend staying at the Courtyard by Marriott Niagara Falls. We were very disappointed with our experience. First, the hotel has no nearbyparking(parking is across the hotel due to construction), which is extremely inconvenient for guests. On top of that, there was no courtesy water provided in the room (1st time that hotel don’t have a courtesy water ever)— a small gesture that could have at least made up for the parking inconvenience. The restaurant inside the hotel closes early, and there are no nearby shops or conveniences around, leaving guests with few options. To make matters worse, the night staff(front desk) was rude and unhelpful. Overall, this hotel did not live up to Marriott’s standards, and I would warn others to look elsewhere for a more comfortable and welcoming stay.

Leisure Family

8/10

Excellent

15 Sep 2025

Jayendrasinh

Staff is good and friendly , property is not cleaned enough

Leisure Family

10/10

Exceptional

15 Sep 2025

Rita

The staff is great here. The food, drinks and coffee options were great. We washed clothes on the 2nd floor and it was easy and the machines worked well. Beds were comfortable and the water pressure was on point.

Leisure Family

10/10

Exceptional

13 Sep 2025

Duane

The staff and facility were GREAT!

8/10

Excellent

31 Aug 2025

Jonathan

Clean property, pet friendly, currently under construction

Leisure Pet

10/10

Exceptional

21 Aug 2025

Antonie

This place has some construction on the front gate, a bit old building, hopefully Marriot makes it look pretty soon.

Friends_and_family Family

6/10

Pleasant

19 Aug 2025

Marygrace

It is not a 2 min walk as stated in view of property, probably a 15 min walk to Niagara state park

Leisure Family

10/10

Exceptional

19 Aug 2025

Desiree

We really wnjoyed our stay . Falls were within walking distance and it was just beautiful

Leisure Partner

6/10

Pleasant

18 Aug 2025

Rohit

Cleanliness and linens were lacking. The pillows were very old and not in good condition. I usually trust Courtyard standards, but this visit did not meet Marriott expectations. I am disappointed.

Leisure

2/10

Poor

17 Aug 2025

jerry

This place is a dump, construction going on. inside the hotel looks like they don’t take care of too much. weeds growing all over the place, garbage cans full of garbage .
Staff is pretty nice Outside and some stuff inside are awful I left a day early.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Karen

The property is under construction but it didn’t affect our stay.
When I checked in Tameka was very friendly and knowledgeable about the area. She was very helpful.

Leisure Partner

4/10

Poor

16 Aug 2025

Christine

The staff here were absolutely amazing! They were very helpful and friendly. Now for the hotel itself, it was very outdated and kinda dirty. The wallpaper in the bathroom was all stained bright green, and the door didn’t lock. The pull out couch mattress was so old and dirty, it should’ve been replaced years ago. None of the lights worked on the one side of the room. The ice machine didn’t work on our floor so if we needed ice we had to walk downstairs and ask the front desk. The pool was tiny and dirty! The hotel itself was just an all around disappointment, I expected more from a Courtyard Marriott

Leisure Family

8/10

Excellent

16 Aug 2025

eduard

The rooms where great the outside area was under going construction

Leisure Family

2/10

Poor

06 Aug 2025

Dinesh

DO NOT STAY at this property. Service is worst. Rooms were dirty. There are many good hotels near the fall and I recommend to book those.

Leisure Family

2/10

Poor

04 Aug 2025

Shraddha

there was no exhaust fan in the bathroom made the floor so dirty.
i asked for room service they just did bathroom cleaning
beding was not even touched
nothing else is done in the name of room service..
it was pathetic experience

4/10

Poor

03 Aug 2025

Srikanth

The rooms had a pungent smell . The property is dated and the bathroom toilet seat is unstable.

Leisure Family

2/10

Poor

02 Aug 2025

Roman

Failed to notify of construction at hotel, poor cleanliness of room.

Leisure Family

2/10

Poor

29 Jul 2025

Bhakta Ranjan

I was disappointed with my stay. The exhaust fan in the bathroom wasn’t working, which caused the floor to stay damp and slippery—posing a safety risk. Despite multiple requests, the body wash bottle was never refilled. Overall, the bathroom conditions made the stay uncomfortable and below expectations.

Leisure Family

10/10

Exceptional

28 Jul 2025

MIGUEL

Perfecto

2/10

Poor

27 Jul 2025

Susan

Staff was friendly. Place looked industrial in location and exterior. Exposed pillars. Crap in the corners (dust, bugs) in public areas. Expensive food. Sweaty eggs. No diet Pepsi. Slow or broken ice machines. No fan. Could not access open pool without staff. Limited fitness room without wipes or a fan. Out of lots of breakfast items. Felt like a cheap motel with a shiney expensive food counter. Hard bed. Depressing. But nice people working in a crappy hotel. You shouldn't feel bad for the staff -;but I did. All guests looked like \"we have made a mistake\".

Leisure Partner

6/10

Pleasant

27 Jul 2025

jeffrey

The ice machine was broken the entire week we stayed. The staff told us it was going to be fixed which it never was. The main parking area got closed off for painting I believe so everyone had to park across the street with no cross walk. The parking lot maintenance never happened though while we were there. I have stayed at many Marriott properties in different states, and this one was by far the worst and is in need of updates. Some of the staff was very helpful but I think some things were just out of their control. The hotel was also the furthest from the Falls, so we still had to drive everywhere.

Leisure Partner

8/10

Excellent

22 Jul 2025

Paula

This was adequate for my purposes. I only stayed for one night but the staff was helpful and welcoming.

Leisure Friends

10/10

Exceptional

22 Jul 2025

Ket Vui

The check-in staffs were very accommodating despite error in reservation through Expedia.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Angela

Nice place to stay. Everything was clean and staff was very nice and helpful. Would stay here again.

Leisure Family

6/10

Pleasant

17 Jul 2025

Samantha

This hotel was located slightly outside of the Niagara Falls Park and away from most restaurants. A car was essential to visiting the park. We arrived early and checked our bags. Unfortunately, one bag contained a CPAP machine and the bag leaked most of our bags. According to my aunt, she had informed the staff to take care with this bag. With that said, I found the staff was generally kind and welcoming. An additional staff member may be helpful.
The hotel appeared dingy in some spots with general wear and tear. The historical pictures were a good decor touch. Hopefully, the hotel will replace the drapes and carpet. The suite was not anything special. The pull out bed was flimsy. The room was missing a trash can and did not have reliable wifi. Due to security, a staff member had to let guest into the pool. Two members of our party had the chicken wings. I am told they were burnt and missed dipping sauce. I'm not sure if I could recommend this hotel.

Leisure Family

10/10

Exceptional

15 Jul 2025

Jourdon

Niagara Falls stay

My girlfriend and I were traveling back to the Boston area with a new bike. We needed either space in our room to store bike or we were offered office storage, and we were kindly given a bigger room to accommodate space needed. The fitness area was very clean, there wasnt much to it but it did have free weights and an adjustable bench. I did bring my TRX, although there wasnt a pullup bar or an overhead anchor for it. There was also a pool that was also very clean, but I didnt use it. The bed and pillows were very comfortable and our stay was quiet. Would reccomend!

Partner

2/10

Poor

13 Jul 2025

Dilbagh

There are bugs on bedsheet

10/10

Exceptional

12 Jul 2025

Piyanuch

Informative, willing to help, and kind welcome.

Leisure Friends

2/10

Poor

07 Jul 2025

Randy

Rude staff. Nobody around. No coffee in lobby in am.

Leisure Family

10/10

Exceptional

06 Jul 2025

Gustavo

Location and Hospitality

2/10

Poor

03 Jul 2025

Denise

The quality at the location was way below what I expect from a Marriott.
Terrible tv reception and location was not very clean. Advertised soundproof rooms. But that was clearly untrue. It was very noisy. Slamming doors and kids running through the halls late at night.

.

Leisure

8/10

Excellent

25 Jun 2025

Kristin

Very clean rooms and polite staff. My only complaint about this place was that they need to consider adding a complimentary breakfast and coffee. They do advertise that breakfast is not free but that there is an onsite \"restaurant\". This is not entirely true however as it is a glorified Starbucks that had only 1 person working in the front both mornings we were there. The line for a cup of coffee in the morning was insane. Also, the coffee shop is closed after breakfast until dinner at 5 so if you think you'll be able to get a cup of afternoon coffee, you would be wrong as they don't even have complimentary coffee or hot water or anything available. I feel like this is generally pretty standard for most hotels so this was quite disappointing.

Leisure Family

10/10

Exceptional

23 Jun 2025

Georgia F

This property was clean, quiet and updated. We were able to walk to all the US Niagara Falls park activities and to restaurants.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Lori

Nice friendly staff.

Leisure Family

8/10

Excellent

21 Jun 2025

Soumitro

Overall great property, per standards of Marriott

10/10

Exceptional

16 Jun 2025

Madan Mohan

Great experience

Leisure Family_with_children

10/10

Exceptional

16 Jun 2025

Usamah

Good

Business

10/10

Exceptional

13 Jun 2025

Linda

Property was clean and service was friendly

Leisure Partner

8/10

Excellent

06 Jun 2025

barbara

Location to Falls is great

Leisure Family

4/10

Poor

29 May 2025

Adnan

10/10

Exceptional

26 May 2025

Maritza

Room was comfy, spacious and clean.

Leisure Friends

6/10

Pleasant

21 May 2025

Yobani

Good location.. close to the Niagara falls. Beds are too small and it was not it's cleanest. Pool was very small. They didn't clean whole we were away and they didn't change towels. Wouldnt stay here again.

10/10

Exceptional

20 May 2025

Rosa

All was well. Always

Business_and_leisure Family

8/10

Excellent

17 May 2025

Sciorra

We had a great experience. In the morning, we had breakfast and Chantelle was excellent.

Family

10/10

Exceptional

17 May 2025

Debra

Very friendly staff and accommodating. Area had things you could do in walking distance.

Leisure Self

6/10

Pleasant

15 May 2025

Jessica

Staff especially MILLY were very helpful and kind and professional

Leisure

2/10

Poor

10 May 2025

Myo Min

No show fully charge.

8/10

Excellent

09 May 2025

Lan

8/10

Excellent

30 Apr 2025

Halima

The swimming pool is too small

Leisure Family

6/10

Pleasant

29 Apr 2025

Yochanan

it was nice

6/10

Pleasant

27 Apr 2025

Amanda

They charge you for daily parking! The cafe in the lobby closes during the day which is inconvenient. The rooms were decently clean! Hotel staff was very nice! The girl who worked the cafe was super cool! Would go back for her!!

Leisure Partner

10/10

Exceptional

26 Apr 2025

Jessica

The staff were helpful and friendly, allowing us early check in and late checkout.

Leisure Family

8/10

Excellent

21 Apr 2025

Zafar

Good as like morre than average rated hotel with good service. I am happy to stay there.

Leisure Family

8/10

Excellent

17 Apr 2025

ELIJANE

Love the room… no complaints. Great location to see Niagara falls.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Desiree

Great stay last minute trip

10/10

Exceptional

04 Apr 2025

Jessica

Great Hotel

The room was very nice. We were so comfortable and really enjoyed our stay. Close to Niagra Falls.

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

David

Hotel is the definition of a diamond in the ruff. The area is all abandond manufacturing and is a bit run down. With that said, I felt safe with my family. The staff and hotel was amazing. I Was a bit skeptical, but they knocked it out of the park. Everyone who walked past asked how we were and if we needed anything. The room was clean and spacious. We also ordered breakfast from the lobby Starbucks/hotel kitchen and it was good. A touch pricey, but nothing beyond the expected hotel food costs. Overall, I would stay again.

Leisure Family_with_children

10/10

Exceptional

24 Mar 2025

Mashaun

spur the moment stay. it was very nice, quiet. perfect walking distances to the park/casino.

Partner

10/10

Exceptional

15 Mar 2025

Verified traveler

Great stay

Hotel was clean and quiet. Staff were very friendly and accommodating. Pool was great for the kids. We would definitely stay here again! A shot 15-20 minute walk to the Niagara State park.

Friends_and_family Family

8/10

Excellent

09 Mar 2025

Laura

I really enjoyed my stay!

Leisure Family

10/10

Exceptional

08 Mar 2025

Anthony

Great Stay!!!

Leisure Family

10/10

Exceptional

05 Mar 2025

Devon

Loved it

Leisure

10/10

Exceptional

03 Feb 2025

Christian

Our room was very comfortable and clean we really enjoyed our hotel stay here.

Leisure Partner

8/10

Excellent

02 Feb 2025

James

Niagara Falls

First time to Niagara Falls. Next time we will stay on the Canadian side as suggested Niagara on the lakes was beautiful and a great spot to stay. So many wineries in the area.
Hotel was clean but average. We flew in and rented a car. Helpful to see the sights and neighboring towns. Not a whole lot to do beyond seeing Niagara Falls.

Partner

2/10

Poor

26 Jan 2025

PULKIT

They do not even offer water. Ridiculous.

2/10

Poor

01 Jan 2025

Devin

This property stunk. It smelled like sewage in our room. The hallways and elevator had bad smells too.

Leisure

10/10

Exceptional

29 Dec 2024

Khim Yu

quiet

10/10

Exceptional

28 Dec 2024

Adaivis

Lose to Niagara Falls

Leisure Partner

10/10

Exceptional

28 Dec 2024

Keila

A nice place to stay with family. I like the facilities and appreciate to have a laundry room. The walking distance to the Niagara Falls park was like 10 minutes or less. We walk around and enjoy the park, the views and a few local restaurants with a beautiful place and delicious food. For breakfast you have to try The Spot Cafe and dinner at Seva’s restaurant. Do not forget to eat Buffalo wings at Duff famous wings.

Leisure Family

10/10

Exceptional

27 Dec 2024

Michael

Overall, the property and room were really
Clean and nice but there was nothing in the area.

6/10

Pleasant

02 Dec 2024

Tanya

Wifi did not work at all. My data was also not working either. Asked staff about it and wasnt resolved. My room was also very cold. Heat wasnt working well. Everything else was fine

Leisure Friends

10/10

Exceptional

28 Nov 2024

Vlad

Wonderful location, very close to the Niagara Falls

Leisure

10/10

Exceptional

18 Nov 2024

Luis

The night staff was very helpful

Leisure Family

10/10

Exceptional

17 Nov 2024

Alicia

Overall stay was great. The only complaint is that the tissues in the washroom were wet. Called for a new tissue box, but never received it.

Leisure Family

10/10

Exceptional

01 Nov 2024

Naveen

It was good stay

10/10

Exceptional

26 Oct 2024

Keith

Leisure Partner

8/10

Excellent

20 Oct 2024

Yongzhong

Not so bad

Business

6/10

Pleasant

11 Oct 2024

timothy

Had to ask for a different room because of an unpleasant odor . They changed our room without any hassle and actually gave us a bigger room it just didn’t have a view of the park which was very close just across the street. Restaurant was very limited in what they offered and we had to eat off property. Pool was small but we had it all to ourselves.

Leisure Partner

8/10

Excellent

08 Oct 2024

Priscilla

The staff was friendly. The bistro had a very limited menu. The beds were so firm it felt like laying on concrete. The bedroom we had was large and clean. The area around the hotel was old industrial mostly.

Leisure

6/10

Pleasant

08 Oct 2024

Sandra

The hotel is very beautiful for being in what I would call a ghost town. The town is truly eerie, but it’s worth the visit because the waterfalls are spectacular. However, I can’t say the same about the hotel. The front desk staff was always friendly, but they only had one person managing the entire hotel. I made a reservation for 5 people and was only given 3 towels. I spent an entire day waiting for the towels, called more than 6 times, and their excuses were that they were being washed or that there wasn’t enough staff.

Another issue was that from the day we arrived, trash from other rooms was left in front of ours for over a day, and the hallway started to smell like dirty toilet paper. The hotel itself is very nice, but it seems all the problems stem from a lack of staff. Although the hotel’s restaurant is expensive, the food is delicious.

Lastly, the sofa bed in the studio for 5 people was terrible—an old mattress that would be better replaced with the floor. We struggled a lot with this.

The hotel is beautiful and close to the park, but please improve the facilities for 5 people or simply don’t offer the service. Also, clean the rooms! My family and I had to do the housekeeping for our room, which is absurd.

Leisure Family

10/10

Exceptional

28 Sep 2024

Jaweria

Service need to be better for ROOM SERVICE AND CLEANING

Leisure Family_with_children

4/10

Poor

27 Sep 2024

srinivas rao

The room needs a deep cleaning and it’s not upto the buck.

Leisure Family_with_children

4/10

Poor

22 Sep 2024

Rashaun

Our room was smaller than we expected. We didn't have any drawers for storage space. No safe to lock up personal items, and a huge stain behind the toilet in the bathroom. My husband and I both experienced a rash on our faces due to bed sheets. We tried getting a different room but they just wanted to charge us more money for a smaller room

10/10

Exceptional

15 Sep 2024

Claudia

Good