Ramada by Wyndham Niagara Falls/Fallsview

4/10

Poor

12 Mar 2026

Ajay Pal

We came

2/10

Poor

07 Mar 2026

Yanet

Disgusting

Partner

2/10

Poor

06 Mar 2026

Aaron

Wasnt aware of pool and arcade being closed, tv didnt work properly and the rooms altogether seemed outdated. Took the loss and booked at another hotel

Family_with_children

2/10

Poor

24 Feb 2026

Prabhjot

It was horrible experience. The hotel is under renovation, no access to swimming pool, no microwave, no fridge in room, too much noise, staff was also horrible. With kids it was so hard bcoz there was no fridge and microwave. The bathroom stinks, the bath tub i filled with water there were too much hairs and soapy before i added soap. The bathroom sink even not properly cleaned. No cleanliness at all.

2/10

Poor

23 Feb 2026

Jaychelle Rose

.

Family_with_children

10/10

Exceptional

23 Feb 2026

Annie

Best place to be snowed in!

We just wanted a quiet escape from 9-5 grind, and booked here before realizing there was a massive snow storm.

Comfy room, fireplace (mostly for effect), hot tub.

Staff were great. Friendly and efficient.

Partner

10/10

Exceptional

22 Feb 2026

Lakshya

Wonderfull stay

10/10

Exceptional

22 Feb 2026

Mutya ella

Very good stuff. Very clean room. My kids and I really enjoyed staying at this hotel. ☺️

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Pau

The jacuzzi faucet did not have an option for cold water. The water was extremely hot, and when we tried to adjust it to add some cold water, it did not work. We were unable to control the temperature properly.
Additionally, there was no mini fridge or microwave in the room, and basic amenities like toothpaste were not provided.

8/10

Excellent

18 Feb 2026

William

Everything was good. The hotel desperately needs updating. I can’t believe you have to pay $25 to park in the parking lot while you’re a guest. Staff was extremely nice. Maybe leave more than 3 towels, 2 wash cloths.

Partner

6/10

Pleasant

16 Feb 2026

Hema

Good overnight stay , close to the falls, restaurants, about 15 min wal to Clifton hill. The shower head need a new one and was leaking at the spout. One bed was comfortable the other was too soft. General basic stay . Room was clean . Undergoing renovations so pool was not available.

Leisure Partner

4/10

Poor

16 Feb 2026

calvin

First we waited for 30 mins in line to check in, short staff supposedly. Then the tv in the room was horrible, there was no option to choose a streaming service even tho it said it was a smart tv. We brought our own azamon stick but the tv didn't support it. None of the doors around the hotel were working so late at night we had to walk around the entire hotel In the cold while having to park at the very back. And to top everything off when we were cleaning up the room I saw bugs on the bed sheets I took a video and showed the receptionist she gave me free parking for the bugs.

Partner

10/10

Exceptional

16 Feb 2026

Shristy

Wonderful stay, extremely helpful staff

10/10

Exceptional

16 Feb 2026

Amanda

The staff were lovely and helpful. The rooms were clean.

2/10

Poor

16 Feb 2026

Pedram

The room that we had reserved and paid for was unavailable and they said it’s overbooked. They tried to offer a very cheap room and waive the parking fee as the compensation. It was like a “it is what it is” situation and they never tried to take responsibility for the mistake. It was a terrible experience. We had to book a room in another hotel on Valentine’s night at 10 pm!

Leisure Partner

4/10

Poor

16 Feb 2026

sandeep

Room was clean but sofa and carpet of gallery are very old. My room did not have fridge and not all the lamps were working.

Leisure Family_with_children

2/10

Poor

16 Feb 2026

SANDY

Very bad experience

2/10

Poor

16 Feb 2026

Alexander

room wasn't ready at check in time made us wait over an hour to get in our room

Leisure Partner

6/10

Pleasant

15 Feb 2026

Nick

The beds were not queen size beds. The building was under renovations so the pool and arcade were closed and the overall experience was poor. There wasn’t even a mini fridge and the furniture looked like it was from habitat for humanity. Parking was also too expensive vs other places I’ve stayed. Won’t book again

Leisure Family

2/10

Poor

14 Feb 2026

Yeorgios

The air conditioner was broken

4/10

Poor

14 Feb 2026

SANDY

The room is so old. The bed is bad, old worn out mattress. All the amenities are closed. They don’t mention that the hotel is in renovation. Parking with additional fees.

Leisure Family

8/10

Excellent

08 Feb 2026

Kiranpreet

Everything was good but just to remind them to change the pillows. The pillows are worn and need replacement. Please pay attention towards that.

4/10

Poor

08 Feb 2026

Courtney

No sprinkler system, Hôtel was dirty and run down, jacuzzi was working off and on, fireplace didn’t work but staff was nice and friendly

Leisure Partner

10/10

Exceptional

07 Feb 2026

Amit

Yes

Friends_and_family Family

6/10

Pleasant

05 Feb 2026

Christopher

Rooms could use an update and the tub took way to long to fill. Tv kept freezing and needed to unplug and plug back in. Staff were fantastic.

Leisure Partner

2/10

Poor

03 Feb 2026

Jordan

We had to switch rooms 2 times, first room was filthy 2nd room had no mattress on the bed just springs?

Overall hotel is very dirty. Staff was helpful

Leisure Friends

4/10

Poor

31 Jan 2026

Clements

We arrived after a 3 hour drive only to be told that the pool, arcade, and fitness center were all closed down due to renovations. We were looking for a relaxing couple of days as we were seeing a concert there, so the pool was the most appealing part in booking this stay. After check-in, we went to the room to find the carpeting in the hallway on the way to the room was ripped up and very worn. Once we entered the room, we found it was very dark, dingy, and musty smelling. As well as worn carpet, there was mold along the back side of the door of the shower, as well as leftover crumbs and a wrapper from the previous guest on the Jacuzzi deck. The main room heater had to be turned off at night because the squealing of the fan was so loud , it made sleeping impossible. On the day of check out, we gathered our things in the room and opened the room door to leave, and there were 3 maids with their carts standing outside the door waiting, and asked us if we were done. We said yes, went down to the front desk and checked out.

Leisure Partner

2/10

Poor

26 Jan 2026

Katelyne

Rooms were neglected staffing wasnt very helpful the rooms were seriously dirty scratches on the walls colouring on the walls everything out dated carpets coming up from the floor tv was all blurry they were not able to fix it so they transfered us to a different room no hot water in the second room they switches us to pool wasnt open witch we were totally unaware of but still had to pay a facility fee .. I won’t ever stay here again

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Valarie

Spotless

4/10

Poor

12 Jan 2026

Gursimran

Ac was not working and they refused to give another room or even they didnt provide fan

2/10

Poor

01 Jan 2026

Ankush

Customer service was good but the room itself was garbage.

10/10

Exceptional

01 Jan 2026

Rupinder

Rupinder Brar

Family_with_children

6/10

Pleasant

30 Dec 2025

Ishfaq

the room was spacious but the furniture needs upgrading. tv sound and picture very poor, had to use my phone for entertainment. AC unit was noisy, had to call the technician to fix it, got done promptly. The bathroom lighting is inadequate, the toilet seat is too low and not big enough for adult. staff could have been more informative.

Leisure Partner

6/10

Pleasant

28 Dec 2025

John

Staff was courteous rooms need some updating 100 percent and rip all the carpet out the hotel needs some updating price should reflect the old fixtures etc

Friends_and_family Friends

2/10

Poor

27 Dec 2025

Tia

Do not recommend!!

10/10

Exceptional

27 Dec 2025

Victoria

Staff at Reception amazing great customer service.

Friends_and_family Friends

10/10

Exceptional

22 Dec 2025

Eric

Room wa spacious and i was given amenities whenever i rnquired

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Eric

Staff were cooperative and i received all services that i required.

Friends_and_family Family

2/10

Poor

21 Dec 2025

Salman

No hot water, heat doesn’t work and drift comes through windows!! Not happy at all

10/10

Exceptional

17 Dec 2025

Andrea

All of the anove

Leisure Family

8/10

Excellent

16 Dec 2025

Imran

Quite hotel. All basic. Good price

Leisure Friends

10/10

Exceptional

15 Dec 2025

Andrew

Nicely kept!!

Leisure Partner

4/10

Poor

05 Dec 2025

Rachelle

Pool was cold and pool room was freezing, we couldn’t swim. TV didn’t work properly, was full of static. Light in room and bathroom very dim. The only mirror was in the bathroom, needed to use my iPhone as a mirror to put on makeup as the bathroom was occupied.

Leisure Family

10/10

Exceptional

04 Dec 2025

Emanuel

Everything was great, I will be coming back to your location very soon and hope that the same room that we stayed in would be available. Thank you for your services

Partner

2/10

Poor

03 Dec 2025

Jason

Found a dead bedbug. Thankfully nothing bad came out of it on my return home. Place not well maintained. Wouldn’t go back again

Leisure Family

8/10

Excellent

01 Dec 2025

Petronilo

Nice and clean

Leisure Family

4/10

Poor

30 Nov 2025

Joseph

Hotel itself is what to expect. Just the classic scammer hustle at the front. Paid online full price. Then I get there and they say oh pay this 5$ resort fee. For what?? They say pool and it’s not even open. Then parking fee 25$

4/10

Poor

30 Nov 2025

Justine

No hot water to take a shower

Partner

10/10

Exceptional

27 Nov 2025

Janis Ian

Friendly staff, clean rooms

Leisure Friends

10/10

Exceptional

23 Nov 2025

Scott

Great service room is clean and neat

Leisure

10/10

Exceptional

23 Nov 2025

Lynda

Clean room, did not have breakfast, too expensive, tv had bad reception and shower was cold Could not regulate to a comfortable heat

Leisure Partner

2/10

Poor

22 Nov 2025

Don

Everything was a bad experience. I would not recommend anybody staying here

2/10

Poor

21 Nov 2025

david

first door damaged nside also sink cracked on inside bottom and are fire alarm batt replaced at 200 am in mornibg also window leaked water so worst time should not had pay this

6/10

Pleasant

18 Nov 2025

Nicole

We didn’t have breakfast

Friends_and_family Family

4/10

Poor

17 Nov 2025

Emily

Parking had gone up in cost since the summer time. The mattresses were not comfortable, the one had a big divot in it.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Angee

The pool area was cold, some rooms needed maintenance, the shower was stained, etc.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Dastine

the tub fell warm enough especially for the kids

Leisure

8/10

Excellent

15 Nov 2025

Liam

T

6/10

Pleasant

14 Nov 2025

Shawn

A little outdated but served it’s purpose for the weekend

Leisure Partner

4/10

Poor

14 Nov 2025

Jennifer

The entire hotel has deteriorated since I stayed there last time. The carpets in the lobby and hallways are major tripping hazards as they are lifting and have major raised areas. There mush have been a flood or something. Also the bath in the room must have been poorly refinished as it had peeling paint on the bottom. The fitness and pool area are dated and the fitness are smelt bad. They charged me $35 for facilities that I was not comfortable using.

Leisure Family

6/10

Pleasant

13 Nov 2025

KADAIJA

Was okay for a one night stay, just know that for breakfast in order to get 15% off you have to get 2 full meals ..smh
room was okay but there were Centipedes not sure if that's normal for this time of year. Other than that no complaints

Business_and_leisure Family_with_children

8/10

Excellent

10 Nov 2025

Tanya

Clean room, accommodating staff. Decent room with hot tub (unexpected upgrade?) ihop not the best breakfast choice - very expensive for what you get.

Leisure Partner

4/10

Poor

10 Nov 2025

Tanya

Checked in early with very accommodating staff. Room choice was very poor as return guests. Next to the elevators,(noisy most of the evening) decor and carpet are in poor condition. Toilet flooded and hot water took more than 10 minutes to heat up for a shower. I guess we only paid for a basic room, as we had to request a refrigerator and pay $10 each night. No microwave. No idea how to work the television to be able to watch a movie. No access to menu selection to chose movies etc… not our best hotel experience 🙁

Leisure Partner

10/10

Exceptional

10 Nov 2025

Michelle

Perfect for us

8/10

Excellent

10 Nov 2025

Kim

Nice and clean

10/10

Exceptional

09 Nov 2025

Kavin

It was a good stay

10/10

Exceptional

09 Nov 2025

Sarah

Friendly staff, clean room, and got a free upgrade on our room for our anniversary getaway!

Leisure Partner

10/10

Exceptional

09 Nov 2025

Madison

Overall great experience and stay. The staff was extremely nice and helped us with a surprise gender reveal on our anniversary. The room was great including the jacuzzi tub. Very spacious and clean. No complaints!

Leisure Partner

10/10

Exceptional

09 Nov 2025

rolando

I had a great time. Will be back soon

Leisure Family_with_children

2/10

Poor

09 Nov 2025

Jaden

Unreal

Leisure Self

4/10

Poor

09 Nov 2025

Rebecca

Check-in did not go well. The room was not as expected i.e. Rug was torn and dirty. TV didn’t work picture didn’t fill the strain.
In the games room, Candy was expired. The token machine didn’t work. We will not be staying here again.

Leisure Family

6/10

Pleasant

09 Nov 2025

James

Hall carpets stained, worn out and need replacing. Bathroom lighting is dark and creepy. Soap pucks are tiny and poor quality. Furnature legs are scratched and at least need a coat of paint. Things just look worn out.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Annalyn

It’s quite and easy access to the parking. Staff are good, room was neat.

10/10

Exceptional

05 Nov 2025

Samantha

The room was great, the staff was amazing and the hotel was located close to everything. Will for sure be returning!! We enjoyed our honeymoon very much!!

Partner

10/10

Exceptional

05 Nov 2025

Wajdi

All just okay

Leisure Partner

8/10

Excellent

04 Nov 2025

Jonathan

Nic

Leisure Family

6/10

Pleasant

03 Nov 2025

Vipin

Building feels old and the interior looks old too. Some electric plug point wasnt working on both rooms we had taken. Wasn't had enuf supplies for toilet for 4 people in a room. The doors and hiches are broken here and there. That building needs a total renovation in my opinion.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Jaeon

The front desk girl was amazing

Leisure Partner

4/10

Poor

03 Nov 2025

Danielle

My daughter's sweater was stolen from the room we went back into ome of the two rooms we had occupied and it had been \"misplaced \"

Business_and_leisure Family_with_children

6/10

Pleasant

03 Nov 2025

Mary-Anne

Front desk staff was efficient & courteous;
Room assigned had loud noise from hvac system
assigned to another room; bathtub had permanent dark stains and shower head not working well and could not reposition; hotel is in need of room renovations, including hallways and carpeting

Leisure Partner

10/10

Exceptional

02 Nov 2025

Janessa

Everything was good the heater worked great the staff were very friendly I would come back.

Partner

4/10

Poor

02 Nov 2025

Rajnikant

Yes . The mattress was so old

Leisure Partner

10/10

Exceptional

02 Nov 2025

werner

Everything was good.

10/10

Exceptional

02 Nov 2025

Phianzie

Staff

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Pareshkumar

Excellent

Leisure Family

6/10

Pleasant

01 Nov 2025

Tamara

Stains on the chaise. The heat smelt like it was burning, and the lights kept flickering. There was no hot water for our showers in the morning, but we did receive a coupon for breakfast upon checking in.

Leisure Partner

8/10

Excellent

31 Oct 2025

Peter

The room was nice

Leisure Partner

4/10

Poor

31 Oct 2025

Kevin

Staff was rude and check in took nearly an hour. Over charged for room. Room was in bed shape with broken shower door and a bag over the smoke detector and it smelled of smoke.

8/10

Excellent

30 Oct 2025

My

Staff were courteous and friendlyj

Leisure

8/10

Excellent

30 Oct 2025

SAMANTHA

Clean room, a bit outdated. The desk lady was nice but the fire alarm went off and we had to evacuate.

8/10

Excellent

29 Oct 2025

Mallory

Price was great, location was fairly convenient to where I needed it. My only complaint is that the mini fridge does not come with the room by default and you have to request one for an extra cost. Other than that our stay was great!

Partner

8/10

Excellent

29 Oct 2025

Lewis

The room wasn’t spotless. Just need to clean behind the dressers and the baseboard, but the staff was excellent. Very courteous of my needs. Definitely go back again like I have been.

Leisure Self

8/10

Excellent

28 Oct 2025

Luzmila

Keep up the great w

6/10

Pleasant

28 Oct 2025

francisco

me cobraron mas de 150 dlls como deposito y despues de 10 de abandonar el hotel aun no recibo nada y cuando hablr por telefono la persona que me atendio no fue nada cortez

Leisure Friends

8/10

Excellent

28 Oct 2025

Leanne

Friendly front desk staff

Leisure Family

8/10

Excellent

26 Oct 2025

Karen

Was clean, alittle run down but for the price it was good. Didn’t have a mini fridge and had to pay for parking. Was quiet and staff was friendly.

8/10

Excellent

26 Oct 2025

Maryann

Yes hallways too cold actually,everything was great . But definitely need new hall carpets . Unsalvagable immediately

Leisure Partner

6/10

Pleasant

26 Oct 2025

Louie

The hotel is ideal for backpackers not for family or longer trips. The outdated facilities include a noisy bathroom fan that sounds like a helicopter. The bathroom is dark, and the heater/AC is dripping some water. The staff were good and very polite. The location is good, very close to everything.

Friends_and_family Family

2/10

Poor

26 Oct 2025

Ernest

No hot water. Shower door broken and not functional.

Leisure Partner

6/10

Pleasant

26 Oct 2025

Andrew

Room smelt like smoke. Washroom had mold looking stuff near the tub and overall not enough light.