Niagara Falls Courtside Inn

Canada , Niagara Falls - ON
NIAGARA FALLS, 5640 Stanley Avenue
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75 reviews shown

2/10

Poor

05 Oct 2025

Vincenzo

What truly seperates this property from other hotels in the area is HOW DIRTY THIS HOTEL IS.
Absolutely disgusting. Bugs, mold in the shower, bugs, did i say bugs. It was so dirty i showered just before check out.

Leisure Friends

6/10

Pleasant

06 Sep 2025

Charlene

Jacuzzi wasnt working. People werecswimming in the pool fully clothed with pants shirts no bathing suits. Never went swimming there.

Leisure Family

4/10

Poor

02 Aug 2025

John

Bathroom tile not cleaned and black mold. Bed sheets are not properly cleaned ,blanket was too old and contents inside separated.A/C has no button to control temperature.couch was dirty.

Leisure Family

6/10

Pleasant

30 Jul 2025

Courtney

The motel is ok, very basic, & somewhere to rest your head if the other hotels are full. There location is walkable to Clifton hill (15min). The bed was comfy & the bathroom seemed fairly clean. The air conditioner looked like it had survived a fire. The biggest issue I had was not being able to open the door to the room. I had.to have staff let me in each to because the knob was so hard to turn & request a good kick for staff to open (I didn’t want to risk my $250 deposit by kicking it). There is also $10 parking fee. It was alright, but a bit pricey for what it is. I would only stay again if other nicer hotels were full.

Leisure Friends

2/10

Poor

29 Jul 2025

Melissa

Not the cleanest. Paint pealing off the walls. No plug for the jacuzzi tub. Quite sketch.

Leisure Partner

2/10

Poor

10 Jul 2025

Joseph

Very dirty place, no face cloths. I stayed 4 days for work never cleaned room once, no internet and staff was rude, girl at front desk was more interested in talking to her friend on cell phone then dealing with me on check in and my complaints, I definitely do not recommend this place at all

Business Self

8/10

Excellent

06 Jul 2025

Maxime

Nice place!I sleep well!!

Friends_and_family Family

2/10

Poor

02 Jul 2025

rashed

This was honestly one of the worst hotel experiences we’ve ever had. After a five-hour drive and booking online in advance, we arrived hoping to check in and rest but were told we couldn’t check in until 3 PM and were just sent away without any flexibility or consideration.

When we finally got into our room, it was a total letdown. The furniture was missing pieces, the towels had stains, and the overall quality of the room was terrible. It didn’t feel clean, comfortable, or even properly maintained.

We didn’t even want to stay there after seeing the state of the room it felt like we completely wasted our money. Definitely not worth the price, and we won’t be coming back or recommending this place to anyone.

Leisure Family

8/10

Excellent

01 Jul 2025

Mohammad

Everything was better than expected

Leisure Partner

6/10

Pleasant

22 Jun 2025

Lori

Quiet convenient pool ac not working right otherwise ok for price

Leisure Family

2/10

Poor

25 May 2025

Jashanjit

Too dirty

2/10

Poor

18 May 2025

Bruce

This place is horrible. Run down. Paper thin walls. Out dated. Bathtub was filthy with grime. Bed was so uncomfortable and worn out. Housekeeping staff just tried to let themselves into our room when we were already checked in, and despite asking for towels four times, we didn't have anything except the towel meant for the floor during our stay. I know you get what you paid for, but even at a cheaper rate a few towels and not having to listen to every other guest and traffic all night is not too much to ask. Don't stay here.

Leisure Partner

6/10

Pleasant

22 Oct 2024

Aleli

bed is smelly

Leisure Friends

4/10

Poor

01 Jul 2024

Tammy

Motel really out dated AC did not work bed very uncomfortable breakfast was a joke

10/10

Exceptional

24 Jun 2024

Braelyn

I liked that the room was very nice and comfortable. Also that it was very walkable to Clifton hill and other things around.

10/10

Exceptional

09 Jun 2024

Natalee

The lady there is very nice, helpful! Great for a quiet area! About 15-20 min walk to clifton hill! But it was a great spot to spend our vacation

Leisure Family_with_children

4/10

Poor

29 May 2024

John

Mold on shower walls, refrigerator cleaned with pinesol and left odor, curtains ill fit, no toilet paper holder, needs maintenance unit wide, toilet seat bolt loose/missing, no towel hanger, electrical outlets old and loose so plugs do not fit tight. The unit needs about thirty dollars and ten hours to bring up to minimum acceptability.

Leisure Partner

10/10

Exceptional

09 Oct 2023

Nandini

Friendly staff, budget friendly, decent hotel.

2/10

Poor

26 Dec 2020

Verified traveler

Very dirty. The bedding was not changed (soiled with blood) from previous guests and when we notified the staff they did not change it. Small cockroaches were walking around on the microwave. Staff was very rude. It was so disgusting we left that same day. They refused to refund our two weeks payment. Would never recommend this place. The pictures depict a false indication of what the Inn is truly like. Very awful ,dirty and disgusting.

Friends_and_family Family_with_children

8/10

Excellent

30 Dec 2019

Verified traveler

Staff was very friendly but property need lots of improvement.

Friends_and_family Family

6/10

Pleasant

29 Sep 2019

Edgar

What I like is no bed bugs noted

Friends_and_family Family

2/10

Poor

25 Jul 2019

Verified traveler

We never even checked in. I booked a room, through expedia. One night, july 1st.made the payment and a moment later recieved the confrimation. Instantly after recieving confrimation, we realized there had been a mkstake made on The check in date. We immediately called hotel to either cancel and or get a refund. And they refused. Despite booking the room only five minutes prior

2/10

Poor

09 Jul 2019

Verified traveler

Very bad experience never again, the place is so dirty, bathtub is disgusting, the room smells very bad like very heavy smoking smells, the carpet is very dirty, bugs and aunts inside the room, furniture are so old and broken and even the pool under maintenance not recommended to any one because this is not for human.

Friends_and_family Family

6/10

Pleasant

07 Jul 2019

Michelle

The basics

We were only given two towels. When we asked for a towel after the fireworks we were told they didn’t have access to the laundry room....

The staff was friendly, close to town, cheap price. We knew what we were getting ourselves into.

Partner

8/10

Excellent

04 Jul 2019

Agatha Akhamie

My experience

The staff were nice. But the swimming pool was a mess

Partner

10/10

Exceptional

10 Jun 2019

Verified traveler

Great experience

Wounderful, the staff made sure we had everything we needed the rooms were clean, good location close to the strip and overall a great experience

Friends

4/10

Poor

09 Jun 2019

Faizun

So Dirty not good hotel very bad room

So Dirty room is very bad they said no room I stay that hotel

2/10

Poor

14 Oct 2018

Rocio

Firstable they gave me a room dirty , was not ready , papers everywhere, cans of coke on the floor, and beds not done.

The second room where I stayed , was dirty too .
*pieces of glass on the floor next to the bed
*mirror on the wall was dirty
*washroom with fungus
*floor very dirty , they just clean the entrance . But stains and dirty and glass .
*no hangers on the closet , unfuntional if you don’t bring yours.
*Garbage outside of the room. Bags full of milk , cans, shoes, papers.

Also the window from one of the rooms was broken and glasses outside too on the next room. They fill the broken space with pillows and nobody clean the mess.

We stayed with a 2y kid and it was very dangerous. I try to change room or cancel but they guy from the desk said there was nothing he can do .

I’m so upset and sad and disappointed with this reservation. I truly consider you must to remove from your list this hotel. And I wish you can give me a credit, return my money back or something because this is not fair, this is not a good experience at all.

We are also afraid beds have bedbugs!

2/10

Poor

08 Oct 2018

Verified traveler

Condition of the room and overall appeal was not pleasant. TV didn’t work and neither did the wifi

2/10

Poor

07 Oct 2018

Verified traveler

There was no fridge, no microwave , no tv remote
Rooms were not clean
Bathroom stinks
Bed spread and bed sheet stinks

2/10

Poor

23 Sep 2018

Mark

The property was very bad. The bed had someone hair all over it. Staines on the blankets. Spider webs on the walls and ceiling. WiFi sucked. Pool was terrible. Tbh I would not of paid more then 10$ a night to stay here. I do not recommend this place to anyone.

6/10

Pleasant

17 Sep 2018

Verified traveler

Not suitable for families. Ok for quick refreshing

2/10

Poor

17 Sep 2018

Hugo

Never go back this hotel

No good shower is bad tv control no work the bet is no comfort

Friends

4/10

Poor

04 Sep 2018

M.Fernabdez

We really stayed just because the beds sheets were clean and new but the bathroom was old air conditioning wasn’t strong it was really hot in there and the rooms were filled with spider webs

6/10

Pleasant

03 Sep 2018

Alyssa

Was assigned to the wrong room at first. Then to get the right room it wasnt cleaned yet although it was 6pm. Upon arrival of room at 6:30pm, the bathroom was very dirty (toilet, mirror, floor) Also carpet of room was dirty. Hot tub only had really hot water, cold tap was not working. Did not get to use the hot tub til next morning due to scorching hot water....

2/10

Poor

27 Aug 2018

Verified traveler

Not recommended for a family group.

Family

8/10

Excellent

26 Aug 2018

Mullue

Nice Bed with a very clean bedsheets ,
Sofa not that much

2/10

Poor

17 Aug 2018

Verified traveler

Absolutely horrible

Absolutely the worst hotel experience I’ve ever had. Once we checked in, the lady at the desk put us in a room with 2 queen beds, no jetted tub. I paid for a room with 1 queen bed and a jetted tub. We went back to the desk and she then gave us a room which was the one I booked for. So she gave us a key and we went to the room. Opened the door, to see that the room was not cleaned from the guests who stayed before us. The housekeep was shocked when we saw her and told her. We went back to the desk again and then got a key for yet another room. We discovered there was no fridge in the room so my boyfriend went to the desk and asked for a fridge, the clerk told him it would be up in 5 mins. About an hour and a half passed, still no fridge. So he went back to the desk and same clerk told him I’ll have it sent up now. After the second time, an hour passed again and still nothing. We then see The maintenance guy so my boyfriend stopped him and said we still hadn’t received a fridge. He then told us that he didn’t even get the call! Also the room is not very clean, bathroom is disgusting and we did not get a single channel on the tv. Spend a little more money and avoid this dump!

Partner

2/10

Poor

17 Aug 2018

Emad

Staff clear less,the bulging not clean,E.C not working properly,and dropping water in carpets and was filthy,and spiders web everywhere,and alot of steins on bedding,the room under lit ,and the toilet seat disgusting .

2/10

Poor

12 Aug 2018

Ken

Horrible

Beds were rock hard stains on the carpets. Needs major updating. Will not be staying there again ever.

Family

10/10

Exceptional

08 Aug 2018

Rose

It was a great vacation if our car’s tire didn’t fly in the air.

4/10

Poor

06 Aug 2018

Verified traveler

Pretty much a prototypical no-tell motel...dirty and dated. 50 character minimum so I guess I can say there's a decent place to eat right up the street from it.

8/10

Excellent

02 Aug 2018

Verified traveler

2 nights

Affordable
Room was big enough for 4 comfortably
Old place old settings
Location and service great

Family

4/10

Poor

30 Jul 2018

Krystyna

Terrible urine smell throughout the room.

The entire room smelled faintly of urine. The sheets, pillows, and towels all smelled like they were washed with something that was heavily soiled in urine. I have stayed in many inexpensive motels and this was the worst. The blinds were ripped off of the windows and didnt close completely. The carpet was disgusting and full of stains. This place should not continue to operate in its current state. I regret staying here.

Partner

2/10

Poor

27 Jul 2018

Verified traveler

Dirty hotel room. Carpet not vacuumed mold in sho

Close to the tower and some attractions. Overall experience if you cant find a decent room let this be your very last choice..

2/10

Poor

23 Jul 2018

Jay

The hotel was dirty and smelly. The room was not a

The hotel was dirty and smelly.
The room was not as advertised and definitely not like the description on hotels.com.
I would not recommend based off photos and description. Bed sheets and carpet are dirty, stained and gross smelly.

Family

6/10

Pleasant

22 Jul 2018

Verified traveler

Great pool very friendly & helpful staff

pool was perfect for kids, bbq on site very helpful & friendly, accommodating staff

4/10

Poor

22 Jul 2018

Jay

Room given to me was a mess, lights not working.

Hotel gave me another room but smelt of cigarettes and not a smoking facitlity. Paid way too much money for the hassle.

6/10

Pleasant

17 Jul 2018

janice

The hotel stay

Hotel staff was not there towels was dirty like it ain't been wash clean sheet was burn out rug was smelling and no ice machine the pool was not cleaning it
was dirty

4/10

Poor

15 Jul 2018

Jenn

Rooms need to be fixed up A LOT! The only good thing was the jetted tub for two. Tv remote was for the wrong thing so it didn’t work, bath tub moved and the tolilet didn’t like to flush.

2/10

Poor

09 Jul 2018

vira

There was no hairdryer and microwave in the room. Only two shower towels in a room. The room was dirty, bathroom tub was dirty, furniture old and broken. Cleaning service terrible no one never came to clean our room. Service as front desk never attended they are left two phone numbers on a door window and never pick up the phone. We have been asked for towels and shampoo couple of times and in the end of the day they finally bring us fresh towels and shampoo. We don't know what happened there but came three police cars and police officer arrested the guy who worked there as a receptionist.

2/10

Poor

07 Jul 2018

Verified traveler

Walking distance to the falls however very run down, not clean and poor service as front desk never attended

2/10

Poor

04 Jul 2018

Paul

Yuk

Old sheets, bathroom dirty. Garbage in room. No pillow case covers. Disgusting

6/10

Pleasant

02 Jul 2018

Verified traveler

There was no fridge and microwave in the rooms.
One washroom didn't have a mirror.

4/10

Poor

29 Jun 2018

Noname

Was close to eating places.

Was not impressed with location and people that frequented it, not a place for families.

2/10

Poor

21 Jun 2018

Junior

Dirty room

The room was so dusty, the furnitures was pure dust . Room was smelling moldie. Barthroom tub was dirty, imagin you cant see your reflection in a mirrow because its dirty. DUMPSTER

6/10

Pleasant

28 May 2018

Andy

The location is great, in a walking distance to major attractions but need some upgrading.

4/10

Poor

22 May 2018

Verified traveler

The hotel washroom needs some work the walls needs to be painted, toilet needs to be fixed and other furniture was wobbly too.

4/10

Poor

21 May 2018

Lorena

Not good

Friends

8/10

Excellent

23 Apr 2018

Verified traveler

Staff was always working from morning till late at night. Very friendly and offered any help if needed. Wasn't high end, but enjoyed the hospitality and comfort. Stayed an hour later with no charge. Excellent customer service and quiet comfortable room.

6/10

Pleasant

17 Apr 2018

Christine

Room

Room was clean and warm staff was friendly. No Jacuzzi tub as advertised..
No Microwave.
No Coffee offered for the morning .
No Frig.

2/10

Poor

30 Mar 2018

WORST PLACE!

the worst hotel i have ever stayed at. Room was sooooooooo dim. I had to call maintenance to fix it/put bulb but took him hours before doing it. Only to find out it is not really functional. they gave us 1 small lampshade instead . Tv was not working. No channels at all. Maintenance staff couldnt fix it. It was a total waste of money. Beddings are old ...i mean really old. Horrible place. Also far from attractions not as stated. I was trying to cancel as soon as i reached there...but they said it is non refundable. Dont waste your money on this hotel.

8/10

Excellent

19 Nov 2017

Verified traveler

good experience generally

Stayed in this hotel for a night, using the family room. Everything is old, but still clean. Only one microwaver in the office, I wanted to use it at 9:30AM, but office was still closed. Gnerally, this hotel is good at this price.

2/10

Poor

18 Nov 2017

Candice

You Generally Get What You Pay For.

Checked in - Could tell the room had been smoked in, unfortunate but not a deal breaker as staff can not control fully what happens in the rooms once doors are closed. Room was clean enough, although run down but for the price paid for the night not unexpected. Turned on the breaker for the heater and set room temperature then went for dinner to a local place recommended by friends. Came back heater was off, breaker as well. Turn breaker and heater back on, breaker tripped within 5 minutes. Staff said someone would be right over. Waited maybe five minutes and checked out - NO HEAT is unacceptable.

6/10

Pleasant

20 Oct 2017

Verified traveler

There was no cable in room so tv was worthless

Family

6/10

Pleasant

11 Oct 2017

Denisa

You Get What You Pay For

Although checkin was easy and fast the service to our problems weren't addressed in a timely manner. There was no phone in tbe room so we had to walk over to the desk for help. TV was going out more than staying on. Although the room was clean. they need to remodel. The bed slept good.

Partner

6/10

Pleasant

25 Sep 2017

Verified traveler

Nice hotel. Close to everything.

It was fun, the Jacuzzi was great. It was a short walk to places to eat. And to the falls .

6/10

Pleasant

25 Sep 2017

Daniel

Yucky

Pool was forest green and half empty, sign at road said pool open (not) droped a fry on the carpet inside 30 ants were all all over it in the morning, holes in wall not good

Family

10/10

Exceptional

18 Sep 2017

liz

Great hotel close to everything

Had a great time in the hotel very clean and friendly staff

4/10

Poor

12 Sep 2017

Bill

dirty

very dirty Needs good cleaning. Office not open until 9:00 am

4/10

Poor

05 Sep 2017

Verified traveler

First room we got was extremely disappointing. Was dirty, had big stains on the carpet, ants walking on the floor, and a huge grasshopper on one of the beds! This was really disappointing because when I booked I specially requested for the room to be clean. We told the staff about it and they gave us a different room and it didn't have a fan in the washroom but at least it didn't have bugs.

4/10

Poor

05 Sep 2017

Verified traveler

Noisy hotel.

No too clean. Very noisy pipelines when upstairs room people take a shower. Carpet dirty. Expensive room.

Family

2/10

Poor

04 Sep 2017

Verified traveler

Not Good!

1st before I start my review I will say the pics I saw before I booked were not what I received.

2nd This hotel is directly across the road from the opp and Niagra police headquarters and the neighbour hood surrounding this hotel is very run down. (Drug addicts and homeless ppl all over)

Now let's start the review. My girlfriend and I show up for check-in and as soon as we walk in the office, my girlfriend notices a *No Refund* sign.....hmmmm!!!!

So we check-in and head over to our room. As soon as we go in, all that is able to be smelt is... .yes, you got it - insecticides. Gross!

After we get threw the scent we start really looking at the room.
-The beds had no fitted sheets, just common sheets.
-They had no bed skirting.
- The A.C. unit had broken knobs, but I made it work.
- The top dresser drawer was visibly screwed shut, the middle 1 worked and the bottom 1 was missing the handle.
- There was stain on the one bed outside corner of the box spring, that I'm sure was blood.
- The bathroom had no vent and you could see outside from its old location.
- The shower pressure was Insane and uncontrollable, making a water mess once your shower was completed.

Once I settled down and took a look on this site, I found the same ad I had ordered (Fri @4pm check-in to Sun @11am check-out) which cost me 360 or 180 a night, for less then half of what I had paid......Which enraged both my myself and my girlfriend.

I DO NOT RECOMMEND THIS HOTEL FOR ANYONE!

4/10

Poor

30 Aug 2017

Verified traveler

Had to ask for towels and face clothes. Shower handle was broken but worked. No towel racks in the bathroom. No place to hang clothes in the bathroom. The carpet needs to be replaced as it was so dirty you would not be able to clean it.

No service available to make the bed and replace the towels after the first day. When checking out I asked and was told they are not allowed to enter the room to clean or change towels. We have to ask for towels.

No TV remote, asked at the front desk and was informed to check all the drawers which we had already done. Gave us a remote to use.

2/10

Poor

25 Aug 2017

Verified traveler

Room not cleaned everyday
Garbagge not take off
Bathroom not working