La Quinta by Wyndham Niagara Falls

10/10

Exceptional

03 Mar 2026

Negusse

Nice aand clean.

8/10

Excellent

01 Mar 2026

Andrea

Room was good, staff was nice

Family

2/10

Poor

19 Feb 2026

Natalie

Bedbugs

Family_with_children

2/10

Poor

17 Feb 2026

Verified traveler

The room was dirty. There were kids running and pounding above us until about 1am. There was a group of very rude children in the pool area unattended (probably the same children). And the over night desk man was weird and creepy.

Family_with_children

2/10

Poor

31 Jan 2026

Kari -Lynne

To start off, it wasn’t very welcoming when we came in. Our hotel room in the middle of winter was set at 64° which was not nice to walk into. We found a weird bug on the pillow. Which the front desk called a stink bug. When we had breakfast the next morning, everything was cold no hot coffee. The waffles was very sour. And there wasn’t much else to choose from but cold cereals. Nothing was edible. Would not recommend.

10/10

Exceptional

10 Jan 2026

md

clean specious room, great breakfast, nice pool and great stuff.

Friends_and_family Family

6/10

Pleasant

06 Jan 2026

Indra

Amenities needs improvement/breakfast. No toilet paper was in our room and had to call several times before it was brought to us. Also, we had to wait for breakfast to be made at 8:30 because nothing was left.

Leisure Friends

6/10

Pleasant

01 Jan 2026

Aamir

Room was ok, bed sheets on sofa bed was stained and dirty. But staff gave us new sheets.

Family

6/10

Pleasant

31 Dec 2025

Roshani

Breakfast was delayed. Ran out for more than 1/2 hour. Long wait for refills.

Leisure Family

6/10

Pleasant

31 Dec 2025

Stacey

Staff were very courteous and helpful. Hotel is showing wear and tear in common areas. Breakfast was decent (eggs, sausage, waffle maker, bagels, bread, cereals, oatmeal packages, yogurt) - have patience if they seem to run out or low on food, they will restock it. The sausages are safe for those with celiac. We did not use the fitness room or pool. The walls on the third floor seemed thin as we could hear the people beside us. We did have to switch rooms due to loud patrons above us as they sounded like they were going to come through the floor. Unfortunately, some people have no hotel etiquette at all - front desk staff tried their best to help out. Fourth floor room was much better :) They do have conjoining rooms too if needed.
We would likely stay again. Price was decent.

Leisure Family

4/10

Poor

28 Dec 2025

Sujeirys

Our sheets were stained and when asked for new ones, they said we had to change it ourselves, the overall appearance of the hotel was dirty. Breakfast left a lot to wish for.

Leisure Partner

4/10

Poor

28 Dec 2025

Serbjeet Singh

Yes

8/10

Excellent

21 Dec 2025

Helen

Bathrooms dirty, good breakfast and friendly staff

Friends_and_family Family

2/10

Poor

15 Dec 2025

Ming Hong

Very Smelly, and they use super strong chemical cleaners that sting your eyes…

Friends_and_family Friends

10/10

Exceptional

11 Dec 2025

Debbie

Great rooms

Partner

2/10

Poor

11 Dec 2025

Kathy

The hotel was filthy throughout. Empty beer case in the entry of the hotel. I had to ask for a room change 3 times due to various dysfunctions in each room. I was laying in bed a man hotel staff used his pass key and walked in without knocking on the door or identifying himself. Couldn't stay the last 2 days because they were epoxying the pool without proper ventilation the smell made it hard to breathe. The hotel staff was made aware of each complaint their responce was \"I'll tell the Mansger\" i took pictures of the beer case at the entry way and , the cabinet door in room 414 that housed the refrigerator it wouldn't stay closed causing me to run into this door in the middle of the night causing bruising to my leg. I had to break a coffee stir stick into 3 and, shoving it into the crack to keep the door closed. I also have the pic of the stir sticks holding the door shut and, a video of the foor opening without the sticks were removed. The staff was made aware that l was going to dispute the money l paid for the stay. HORRIBLE HORRIBLE EXPERIENCE !

Leisure Self

2/10

Poor

01 Dec 2025

Michael

One of the worst hotels we have stayed in. Absolutely filthy the place looks likes its never been properly cleaned. The carpets where so stained and disgusting we where afraid to even take off our shoes. The furniture in the room was stained with who knows what. We put a do not disturb sign on the door but the staff either could not read or pay attention because the man doing room cleaning would come into the room on their own with out knocking and being let in. They scared my wife several times. The staff would just stare at us any time we went to eat breakfast which the breakfast was horrible cooked eggs and sausage that was swimming in oil. We where on the fourth floor and there was buckets set up all to catch water leaking from the roof. We think members of the ownership and or staff lives there because they would come in and out of the rooms at all times of the night letting the doors slam behind them waking us up. At one point the staff had a party in one of the rooms and where very loud into the early morning. The entire establishment looks like it hasn't been maintenance since the hotel was built. With broke tiles dirty and scratched up walls and an elevator that sounds like it Will break at any moment. I will be making sure no one is know will ever stay at this location ever.

Business_and_leisure Family_with_children

6/10

Pleasant

30 Nov 2025

Carmen

Room was ok, we chose that hotwl for thw pool to have some relax and was out of order. I called the front desk before booking and then told not in service 😒👎👎

Leisure Family

6/10

Pleasant

29 Nov 2025

Angela

I got up 4 times during night to manually switch unit ON/OFF because the thermostat was broken. As a result I got hurt/scratched my leg by the centre of the frame which was out. I brought this matter to the notice in the morning at the front desk. The remote to the TV was down.

Leisure Family

2/10

Poor

25 Nov 2025

Vijay

Inn space was not clean, the towels kept in the washroom were not clean. Lot of dirts all over the place.

Leisure Family_with_children

6/10

Pleasant

23 Nov 2025

Ann

The property is showing its age and areas such as the elevator and hallways were dirty and needed vacuuming. The curtains in our room were torn. Staff were helpful and breakfast was OK.

8/10

Excellent

23 Nov 2025

Kathy

We like the large spscious rooms and having coffee available in the foyer with comfortable seating downstairs

Leisure Family

10/10

Exceptional

23 Nov 2025

Lisa

Room is very clean, the staff (Sri) was so nice

Leisure Family

6/10

Pleasant

21 Nov 2025

FIONA

It was run down and there was no hair dryer and breakfast wasn’t too good

6/10

Pleasant

20 Nov 2025

Jason

Food was good.

2/10

Poor

17 Nov 2025

Joseph

We booked this hotel after staying in many La Quintas. This one is not up to the standards. The from desk area smells as soon as you come in, like dirty and milldew. The carpets and elevator area are stained and dirty. Dirt caked into all the corner. Carpet is bubbled in the hallways. Walked into our room, and the same thing dirty stained carpets, long hairs in the shower, there was a large booger right over the bathroom light switch. Old toothpaste spit down the front of the bathroom sink. Crusty stains on the bedding. Cobwebs across the bathroom ceiling. Unfortunately we did not see the state of the room. Till late at night, when we returned to our room after dropping our bags off. We slept on our clothes on top of the sheets, and were gone early in the morning. We tried to request a refund theough expedia but were denied. Even with many pictures showing the state of the hotel and room.

Leisure Partner

8/10

Excellent

16 Nov 2025

Cheryl

The breakfast could be better, not too much to choose from. Rooms were fine but could be cleaned better around the ledges and corners and not putting out a stained face cloth as well making sure bathroom supplies are stocked.

Leisure Family

2/10

Poor

16 Nov 2025

Ebony

Terrible I didn’t stay they are liars and wanted more money to stay!!!

6/10

Pleasant

14 Nov 2025

Alisha

Room was nice, washroom wasnt clean , breakfast was simple but decent.

Pool wasnt very clean or as bright and clear as the pictures.

Leisure Family_with_children

6/10

Pleasant

13 Nov 2025

Suresh

Clean room and all
But the staff on duty , may be the manager didn’t acknowledge our presence as we walked in , no welcome attitude ,

Partner

10/10

Exceptional

12 Nov 2025

Laura

No issues friendly staff

Leisure Family

10/10

Exceptional

10 Nov 2025

Elaine

Yes

Friends_and_family Family

4/10

Poor

09 Nov 2025

Kyle

Staff was just ok. Sat in the lobby on their phone every time we walked by. Room felt dated and repair jobs on the walls not finished. The pool was disgusting and I didn't even want to go in it.

Leisure Family

4/10

Poor

27 Oct 2025

Joshua

The carpets in the room was dirty. The floor mat at the reception and elevator were dirty. The hotel smelled like hospital and even those they say it's a smoke free facility there were smoking smell all over the 3rd floor. No food labeling at the breakfast bar. I accidently ate \"pork\" sausage assuming it was \"turkey\" sausage.
The only positive is the room was spaceous.

Leisure Family

10/10

Exceptional

22 Oct 2025

Lisa

Enjoyed our stay. Room was clean and lobby was well kept as well. Staff were helpful and friendly. Would definitely stay again.

Leisure Family

2/10

Poor

18 Oct 2025

Hossam

Very dirty

Partner

6/10

Pleasant

09 Oct 2025

Karen roscela

I wish you will rip off your carpets.. its got a lot of stain, looks very dirty.. your property is great and location is good.. just needs a lot of deep cleaning I think

Family

8/10

Excellent

08 Oct 2025

Lotario

Wi-Fi doesn't work

Business_and_leisure Pet

8/10

Excellent

05 Oct 2025

Skye

Parking is spacious and there are a variety of breakfast choices:)

Leisure Family

4/10

Poor

05 Oct 2025

Nitin

Batrooms were terrible. TVs did not have proper channels

10/10

Exceptional

30 Sep 2025

Rita

Good breakfast. Hotel lobby and rooms clean!

Would stay again!

Friends_and_family Family

2/10

Poor

30 Sep 2025

Dheepu

Dear [Customer Support Team],

During my recent stay at La Quinta Inn & Suites by Wyndham Niagara Falls (09/25–09/27/2025, Booking Ref: 89404EE044681), I was injured by a protruding iron rod from the cot frame in our room.

We immediately reported this to the hotel staff, but no corrective action was taken, nor were we offered a safer room. Traveling with a toddler and elderly parents, this was extremely unsafe and distressing. At checkout, the hotel advised us to contact your company for resolution.

Given the injury, safety risk, and negligence shown, I request appropriate compensation and a prompt investigation. Please confirm the next steps.

Sincerely,
Dheepu Jayakumar Kailas

6/10

Pleasant

29 Sep 2025

Robert

Room was not clean. Outside pet a

Business Pet

2/10

Poor

28 Sep 2025

Gerald

The rooms were disgusting and falling apart. We travelled with extended family and had two joining rooms and both the rooms had major issues. My daughter's room the carpets were absolutely horrendous. Her 3 year old son was playing with toys on the carpet for a short period of time and when he got up his knees and front of his feet were black!! She had to lay towels on the ground. Our bed sheets had stains, and my husband found some kind of medical gauze wrapped in the sheets AFTER we had slept in them the night before!!

I am usually not one to complain, and pretty tolerable of situations and not knit picking and understanding that hotels aren't perfect, however, this one I agree was not anywhere near suitable!

Leisure Family_with_children

8/10

Excellent

27 Sep 2025

Michael

safe

10/10

Exceptional

25 Sep 2025

Bimaljeet

Nice

Leisure Family

10/10

Exceptional

25 Sep 2025

Marcelo

Rooms were excellent, good breakfast and pool, very calm. Recommended

4/10

Poor

22 Sep 2025

Steve

Very dirty halls, look like it hasnt been cleaned in weeks , room outdated , scuff marks all over the walls, elevator very sketchy , shower no water pressure

Leisure Partner

8/10

Excellent

21 Sep 2025

Laurie

I don't like how the toilet won't stop running and that the shower drips. The flashing washroom light is annoying.

Was told by the hotel staff they didn't have another room.

Business Self

8/10

Excellent

21 Sep 2025

Tim

Staff had a bad habit of staring at people as hey either walking through or doing things in the lobby

Leisure

8/10

Excellent

20 Sep 2025

NICOLE

Nice & Cozy

This was a family trip to Niagara Falls. Our stay was pleasant. The area surrounding the hotel was quiet, we liked the fact that there was a movie theater in walking distance.
The hotel room was clean and accommodating. The hotel associates that we encountered, were all friendly, courteous, and professional.
Our family would definitely stay at this hotel again!

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Naresh

We had booked 2 rooms ,travelled with family. Overall great experience 👍 Hotel room, bathrooms overall were very clean. Many options for breakfast 😋, 10-15mins drive from Niagra so its convenient.
Just 1 con, one room we stayed in had bathroom lock issue, it didnt matter to us as we were couple only byt it will matter of you are sharing rooms with friends, so definitely check on that

Leisure Family

4/10

Poor

11 Sep 2025

Janese

I’ve stayed in plenty of la Quinta’s and never experienced anything like this. The pool is filthy, it’s green instead of blue and dead bugs were in it. The carpets in the hallways are disgusting! The room was really dusty. The sheets have stains on them. Overall this wasn’t a good experience

4/10

Poor

03 Sep 2025

Florentino

Limited parking. Doubtful staff. Dirty, smelly, bad odor coming from carpeta

Leisure Family_with_children

6/10

Pleasant

02 Sep 2025

Charles

Not the best neighborhood. Also, carpet very dirty. Breakfast was okay. Waffles, but the eggs were dehydrated. Not for us

4/10

Poor

01 Sep 2025

Daniel

It is supposed to be a non smoking hotel and the room smelled of smoke, the furniture smelled of smoke. During the night I was awoken by the smell of cigarette smoke from a nearby room.

Leisure Self

6/10

Pleasant

01 Sep 2025

Karen

Everything very limited

4/10

Poor

29 Aug 2025

Ernest

Needed updates carpets dirty room smell of bad odor.canceled booking on the first day

Leisure Partner

10/10

Exceptional

29 Aug 2025

shilpa

Awsome

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Yisauris

Nice staff

Family

4/10

Poor

24 Aug 2025

Husna

I didn’t like there services..we stayed 3 nights there but they didn’t take room trash or didn’t even change the bedcover..bathroom soap bootlegs was not clean…overall my experience was not good..won’t stay there again.

8/10

Excellent

23 Aug 2025

Candice

Bed made noise if you hit the sides

Leisure Family

6/10

Pleasant

23 Aug 2025

Patricia

The cleanliness is poor. Didn’t look like they vacuumed before our stay. Stains on the carpet. The room smelled when we walked in. The bedding smelled awful and requested a change. Housekeeping at this hotel lacks horribly. The pool looked questionable. Luckily it was a very short stay. Likely I would never try this hotel again.

Leisure Family

6/10

Pleasant

22 Aug 2025

Johannes

WiFi wasn’t working and elevator made strange noises

Business_and_leisure Partner

2/10

Poor

22 Aug 2025

Jordan

Do not stay here. It was filthy, half the amenities didn’t work and it cost as much as it would staying at a nicer hotel (ie. the hilton). The only redeeming quality was the staff, who were nice and professional.

When I say filthy, I do mean filthy: coffee pots had mold, wall paint was peeling and cigarette nicotine was running down walls (non-smoking rooms), stained carpets and stained sheets, burnt out light bulbs, damaged light fixtures and a leaking fridge.

Leisure Pet

6/10

Pleasant

20 Aug 2025

Diane

GPS from Niagara Falls always routed us through the sketchy part of town. Scary. Carpet desperately needed updating. Elevator had strange spooky turbulence For the price we expected better.

Leisure

4/10

Poor

19 Aug 2025

Kari

They never came around to clean the rooms or give new towels

Leisure Family

6/10

Pleasant

19 Aug 2025

Diki

Old and smelly !!!

6/10

Pleasant

18 Aug 2025

sumi

The room had a weird smell and bed was hard and uncomfortable.

Business_and_leisure Family

2/10

Poor

17 Aug 2025

Marcela

The worst stay of my life. The room was dirty, there was no toilet paper, and the overall cleanliness of the place was horrible.

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Cassandra

Property was nice, close to places to eat and travel to.

Leisure Family

4/10

Poor

14 Aug 2025

Gabriel Jaime

Elevators dirty, bad smell in hallways.

Leisure Family

4/10

Poor

12 Aug 2025

Tara

The rooms weren’t cleaned nor the beds made the garbage wasn’t taken out from the rooms the towels weren’t replaced we had to ask for towels it wasn’t the best

Leisure Family

2/10

Poor

12 Aug 2025

robert

There was a foul odor on every floor. The furniture was dingy. The carpet was dirty and needed vacuumed. The pull out couch/bed had broken springs. It was in poor condition.

The pool area wasn’t clean and the water looked dirty. Never again will I spend my hard earned money at any la Quinta hotels or affiliates.

4/10

Poor

11 Aug 2025

Perla

Check in we were given key to a dirty room, Check out day housekeeping came and opened the door while we were getting ready to leave, was charged completely different price from what Expedia showed. Breakfast was ok, location was convenient.

Leisure Family_with_children

6/10

Pleasant

11 Aug 2025

Nadeem

I like it was convenient, i did not like that it was not clean. Brakefast was average

Leisure Family_with_children

4/10

Poor

11 Aug 2025

Natalia

The cover for the sofa bed had blood on it. We had to wait an hour for a new cover. Jason was very helpful and friendly. The management need to work in maintenance and keeo it clean.

Leisure Family_with_children

2/10

Poor

11 Aug 2025

Yulia

This place was terrible, very dirty!
Our bedsheets had spotting carpet had spotting. Dogs were peeing next to elevator on the carpet right in front of us.. there was one person at the front desk at night and he could not manage all the things that had to be taken care of.
Our sofa didn’t have any sheets. There were no sheets in the room. We had to wait an hour until they brought sheets to us..
Would never recommend for anyone to say that hotel. It looks nothing like on the pictures.
Motel looks better than this.

Friends_and_family Family

2/10

Poor

10 Aug 2025

Mehriar

Very disappointing stay – would not recommend

I recently stayed at this hotel and had a very unpleasant experience. The room was not clean upon arrival, and the overall hygiene standards were far below expectations. The internet was completely down during our stay, and no one was available or willing to assist. There was no apology or acknowledgment for the inconvenience.

The breakfast was extremely poor in quality, with very limited and unappealing options. Considering the price we paid, this was unacceptable. I would strongly recommend looking elsewhere if you are planning to visit Niagara Falls.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Daniel

It is ok considering the location

8/10

Excellent

10 Aug 2025

Heather

Staff was friendly and helpful. Breakfast was good, there was something for everyone.

Leisure Family

4/10

Poor

10 Aug 2025

Margaret

Conveniently located near the falls. We arrived after a 7 hour drive on a Friday afternoon and all the kids wanted to do was go swimming. Pool was closed UNTIL 330 pm Saturday. Then I reported that the spare blanket in the closet was dirty and no one made any move to replace it. We were out of our room for 7 hours Saturday and returned to a room that was not serviced. When I reported everything nothing was done to correct it except an apology. The breakfast, though layed out poorly for crowds, was good and met our needs.

Leisure Family

6/10

Pleasant

08 Aug 2025

Linda

The room was in disrepair, especially in the bathroom. Soap/shampoo dispenser was empty. Wall thermostat was not hooked up to the window unit. Had to manually set it. The only positive thing we can say about this hotel is its convenience to Niagara Falls.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Verified traveler

It was amazing stay.. staff is helping to guest. Property and rooms are clean. Breakfast is awesome.

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Susan

Very easy to get to … convenient… close to Niagara Falls… the room was great…

Leisure Pet

2/10

Poor

05 Aug 2025

Verified traveler

Lesson Learned. Don’t rely on ratings!

Funky smell inside the room once we entered our room. We didn’t checked the bed sheets and linen but that’s a learning lesson moving forward. We paid $25 a day for pet fee and you would think that we would come in with clean sheets and linen but it’s dirty with dry blood spots and urine on the comforter. It’s disgusting we were sleeping on them touching our skin. They hid it well lower on the mattress and it’s deliberate because we discovered it days after our stay. Great lesson moving forward to always check the mattress upon checking in. The hotel lobby has an 8.3 rating and I followed that misleading hotel rating.

Friends_and_family Family

4/10

Poor

05 Aug 2025

Morag

This was a run down, dirty, yucky breakfast place. We were fooled by it being La Quinta.

Leisure Family

8/10

Excellent

04 Aug 2025

Kena

Carpet needs to be change.

6/10

Pleasant

04 Aug 2025

Kim

Would not recommend, looks nice on the outside. Not super clean, elevator sounded like it was going to break any minute so we used the stairs. They didn’t bother to make our beds when asked, they said they would send someone up right away, never showed. One of the reasons I like a hotel. I make my bed every morning and when spending $400 a night they could at least make the bed. Won’t stay there again.

Leisure Family

2/10

Poor

03 Aug 2025

BRENDA

I don’t feel good

8/10

Excellent

03 Aug 2025

Reu

It was a good stay firts night second night was to much noise couldn't sleep well

Leisure Family_with_children