Name: De Pijp Boutique Hotel
Address: Sarphatipark, 106, Amsterdam, 1073 EC, NL

10/10

Exceptional

29 Jul 2026

Ceri

Excellent information by the staff. Clean room. My son loved the different coloured lights in bathroom!

10/10

Exceptional

20 Jul 2026

Anne Marie

The staff were very friendly, the room was very clean we had an amazing time.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Maria Katrina

Great access to everywhere.

Friends

10/10

Exceptional

09 Jul 2026

Hasan Mert

Great place. Very well located. Staff is nice. Would recommend

Friends

10/10

Exceptional

01 Jul 2026

Ryan

The staff were friendly and helpful, especially Atef. The room was clean and beautiful, and the bed was comfortable enough to rest after a long day. The room was very soundproof. The breakfast had decent options and I appreciated the free coffee.

The hotel is located in a great spot if you want easy access to the main attractions of the city, while still enjoying some peace and quiet at night. There was also a nice park right across the street.

The single room was quite small and had no door for the bathroom. This was fine for one person but I would strongly advise against having two people stay in the single room.

Self

10/10

Exceptional

28 Jun 2026

Amanda

Everything was great! Great staff, friendly vibe, close to metro and Albert Cuypstraat market. Way more comfortable than staying in a more crowded area. Great restaurants, smoke cafes and bars within walking distance. Short ride to all museums and attractions. Would definitely book again!

Self

10/10

Exceptional

23 Jun 2026

Cesar

Excellent location, very clean rooms, the staff is very supportive.

Family_with_children

8/10

Excellent

11 Jun 2026

Maria Camila

The hotel was super well located and the staff were truly amazing! The room is extremely small, and the cleaning service wasn’t the best, but would definitely recommend for a short stay. Breakfast was fine as well, and for a couple it’s more than great.

Thanks for everything!

Partner

10/10

Exceptional

10 Jun 2026

Gricel

El hotel es buenísimo, el personal fue muy atento en todo momento, atendiendo nuestros pedidos con eficiencia y de buena gana. Las instalaciones son modernas y la ubicación es buena. Lo recomiendo.

Family

10/10

Exceptional

24 May 2026

Georgij

We had a great stay at this hotel. Everything was perfect — the room matched the description and photos, and the staff were excellent, very friendly and always helpful.

We did not have breakfast, so I cannot rate that part of the experience.

Before arriving, I had read some negative reviews about the renovation work taking place at the hotel, which made me a little worried. However, there was absolutely nothing to be concerned about. The renovation did not disturb our stay in any way.

Overall, a very pleasant experience and I would definitely recommend this hotel.

Friends_and_family Friends

10/10

Exceptional

18 May 2026

Giovanni

Staff was amazing and helpful and the property was a delight to stay in De Pijp. Can't wait to come back and stay at this exact location.

4/10

Poor

30 Apr 2026

Peyton

This property was very much in construction during what should have been my two-day stay, but ended up relocating to a different hotel to avoid it. Bathroom products weren't up to the quality expected for the price.

Self

2/10

Poor

27 Apr 2026

Ramesh

1. The entrance and way to reception was really bad and dangerous with construction materials all over the place
2. There is NO MENTION of construction activity at all on Expedia. This is DECEPTIVE marketing.
3. The complimentary breakfast was just a coffee machine which did not work sometimes and some packaged cookies and pastries kept in a dusty environment. This is not a definition of ‘breakfast included’
4. The twin bed room was not as per pictures in Expedia. The beds we got were placed with headboards together and not side-by side as shown on Expedia.
5. The room that we got was not ready for guests. There were open unfinished outlets on the wall.
6. Part of the room did not have any lights. It was very difficult to navigate around, eat or access our things due to this issue.
7. The bathroom lights could not be turned off
8. Had alerted the staff of the situation and the staff came and inspected the room and noted that what we told was accurate.
9. Told the hotel manager as well at the time of checkout
10. Did not expect this kind of room / lodging for the price that we paid for our 2-night stay.
11. Expecting some level of compensation or refund for these issues.

Family

4/10

Poor

09 Apr 2026

Owen

The hotel was undergoing major renovations that were noisy and unsightly for the whole week we were there. The pictures on their website and on expedia are nothing like what it actually looks like. All the cool video game stuff was removed and it looks like they’re taking what made them unique and being just like every other hotel.

It was an active construction zone, it was loud and honestly, over priced for the experience. The worst part is this was never communicated, it was just a rug pull the moment you arrive. And after a 7 hour flight, I didnt have the energy to fight and try to find a new hotel.

Partner

2/10

Poor

01 Apr 2026

Katie

Other than the good location and an ok room, this was a very poor experience. The listing advertised a ‘top rated breakfast’ and an ‘arcade/game room’, but breakfast was unavailable and there was no games room. The hotel was also in the middle of major construction works, making it feel more like a building site than a hotel, with intrusive noise from around 8am each morning. Staff were elusive and not attentive. Worse still, the breakfast refund promised at check-in has never been paid, and multiple attempts to contact the hotel have gone unanswered without even an acknowledgement. Poorly managed, poorly communicated, and not as described.

Partner

4/10

Poor

29 Mar 2026

Jayme

Expedia did not let me know that the hotel was under complete construction. I paid for breakfast prior to coming and not only was there no breakfast but there was no lobby, no bar, no nothing it was a complete construction site. My room has open electrical outlets

Friends

2/10

Poor

28 Mar 2026

Andreas

I had a very disappointing stay at this hotel. The property is currently under construction, which made the entire experience uncomfortable. There was a strong smell throughout, likely related to the ongoing work, and the room itself was extremely small with no proper space for luggage. Basic amenities were missing — there was no closet, no place to sit, and even the shower and toilet were uncomfortably small.

To make matters worse, the staircase was closed, and I had to use an alternative exit without any clear prior notice. Overall, the stay felt poorly managed and inconvenient.

It is frustrating that the hotel continues to operate under these conditions. It would be far more reasonable to close temporarily and reopen once construction is complete, or at the very least clearly inform guests in advance.

Due to this negative experience, I believe a refund is justified.

Self

6/10

Pleasant

27 Mar 2026

Lisa

This hotel is under major construction. The reception is currently in a bedroom and the entrance is the fire exit. Work starts early and ends late. The room was nice but bathroom not very clean. There was a coffee station in the foyer partially obstructing my door which was very odd. The room was also at street level so very noisy at night. This hotel might be great when they’ve finished renovating but for now o thought it was overpriced for what it was.

6/10

Pleasant

26 Mar 2026

Eric

Hotel was being refurbished. Booked and paid for breakfasts but no kitchen. No refund to date
Noisy from 0700 and also persistent noise throughout the night that kept me awake
Pillows were bad

Free water and black coffee and tea in lobby full of builders
Good location and friendly but ineffective staff

Should have been told about refurbishing as would have booked elsewhere. Seemed like a ruse

Friends_and_family Friends

2/10

Poor

24 Mar 2026

Elliot

Our stay (21–23 March 2025) was completely overshadowed by major construction works that we were never informed about. The ground‑floor room was right next to the building site, with loud work starting at 7:30 AM on both Sunday and Monday. Wires were left trailing across the floor throughout the hotel, creating clear safety hazards.
Our room had also just been painted and was filled with strong fumes, but we couldn’t open the windows because construction equipment was blocking them. The combination of noise, unsafe conditions, and poor air quality made the stay deeply uncomfortable, and we wanted to leave as soon as possible each day.
Overall, a very poor experience and not at all what we expected.

Partner

6/10

Pleasant

21 Mar 2026

Gregory

Location was decent and staff were great but there was a lot of construction going on during my stay.

4/10

Poor

16 Mar 2026

Abhibhav

Good staff only

2/10

Poor

11 Mar 2026

Guillaume

We did not receive the room we paid for. We booked a Deluxe Suite but after one night were forced to move due to renovations and were downgraded in a much smaller room. The hotel is clearly mid-renovation with construction starting at 7 AM daily and repeated loss of hot water, making the stay very disruptive.

The most frustrating part has been the complete lack of management response. We were told multiple times someone would contact us about compensation, but despite several follow-ups over 5 days no one ever did and the issue remains unresolved.

This hotel should not have been open to guests during such substantial renovation work.

2/10

Poor

11 Mar 2026

Gavin

The staff was very friendly in difficult conditions as the hotel was horrendous. The room was super tiny with no wardrobe, cupboards and no kettle, it was impossible to walk around the bed as it was so close to the wall at both ends.
The TV and the heating did not work.
There is also a full on building refurbishment going on which makes it very difficult to get to and from the room, and it’s unsafe.
There is no bar and no breakfast, I left after one night and am expecting a refund, it’s a terrible place to stay.

Self

2/10

Poor

23 Feb 2026

Steven

Construction during hours 2 hour check in hold because of it and the owner walked in multiple times while I was barely clothed

2/10

Poor

18 Feb 2026

Caitlin

Awful. They’re renovating and start drilling everyday at 7:30am. Solution to this is a free cola. Desk unmanned for up to half an hour, also involved in a data leak by the looks of it as had a WhatsApp sca

4/10

Poor

24 Jan 2026

Xenia

The room is relatively spacious. However it's not very soundproofed and the mattress kept sliding to one side. What's more disappointing was the staff didn't mention they have a renovation going on. Workmen put their equipment right outside our room, making it very difficult to get in and out of our room.

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Wilf

Friendly staff, room had everything I needed and the hotel was in a lovely part of town.

4/10

Poor

10 Jan 2026

Meredith

It was SO loud. All night. From every single direction. Street noise, late night party people coming and going, stairs, adjacent rooms- you name it we could hear it all. There must be zero insulation in the building. We booked bc it looked so cute on line, the room we got looked nothing like those- it was just a room next to the luggage storage. It was clean, and comfortable bed- but disappointed with the lack of character and lack of sleep was brutal.

8/10

Excellent

05 Jan 2026

Praveen

The room was clean, comfortable, and perfectly functional—though noticeably smaller than I’d anticipated and missing the boutique charm I was hoping for. Still, it did the job just fine.

The staff, on the other hand, were outstanding—exceptionally warm, kind, and genuinely helpful throughout my stay.

Self

10/10

Exceptional

07 Dec 2025

Kieran

Good location to get around Amsterdam with very friendly and helful service.

Friends_and_family Family

8/10

Excellent

18 Nov 2025

Hamed

Great Hotel, good location and price

8/10

Excellent

17 Nov 2025

Shantell

Unique room layout with an actual deck you can stand out on. Very nice for Paris. Amazing breakfast available.

Leisure Family

6/10

Pleasant

03 Nov 2025

Beatriz

Small room, and a bit noisy. Good location and clean

Leisure Partner

8/10

Excellent

18 Oct 2025

Ean

Good place to stay. Big room, comfy beds, nice bathroom, balcony, modern lighting and clean as a whistle. The building is old and the elevator is tiny and old-school, but it all works and it has a lot of character. The arcade games at reception and the Magic cards in the lift gave it a unique feel.The hotel looks onto a park across a busy road, and the area around it is busy but with not a lot happening right by the hotel, which kept the environment fairly quiet. It's an old building so there were lots of creaks and bumps from other guests, and some nights were noisy as guests came back singing and thumping around, but we got sone good quality sleep. The towels were plentiful and clean, and there was a nice choice of toiletries. We'd stay here again, it's well-located and comfortable, and the rooms were nice.

Leisure Family

10/10

Exceptional

17 Oct 2025

Alex

Perfect spot for a solo traveller - clean, affordable, pleasant room. Great service, great location. Will stay here again.

Self

6/10

Pleasant

16 Oct 2025

Beatrice

Room was too dark. Needs a spruce up

10/10

Exceptional

13 Oct 2025

David

Excellent location, walkable to all museums, tram is very close, so many delicious restaurants and bakeries nearby, and Albert Cypt market.
Hotel staff were lovely, we arrived early and they allowed us to store our luggage and we were able to explore the city right away!

Leisure Family

10/10

Exceptional

08 Oct 2025

Janet

The room was basic but very clean.The bathroom was very clean and had colour changing lights.
The hotel is very quirky with the lift being decorated with tiny pictures and the stairs were tiny +steep.
Well located to shops,bars +restaurants and a 35/40 minute walk into the centre.

Friends_and_family Friends

10/10

Exceptional

07 Oct 2025

Siha

Stayed for one night on extended layover and found it easy to arrive to and check-in. Nice surrounding neighborhood with walkable accessible to bars and restaurants. Fun, quirky aesthetic.

10/10

Exceptional

02 Oct 2025

Bryan

The hotel was clean and close to public transport and dinning options. Staff was excelent and great to work with.

Business_and_leisure Self

10/10

Exceptional

25 Sep 2025

Timithy

Very friendly staff and excellent breakfast

Leisure Family

8/10

Excellent

16 Sep 2025

Jenni

Great Hotel

Great hotel with good service. Would stay again

Business

4/10

Poor

01 Sep 2025

Verified traveler

Would not recommend

Really loud, really hot, we booked the double room but it didnt look like the pictures at all and was exceptionally small. No hot water one morning, and the room was never cleaned (but clearly the cleaners had access to our room seeing as they left cleaning product in it one day). Was told upon arrival it was transitioning to a boutique hotel, which is as the online information suggested - but was very much not there yet.

Partner

10/10

Exceptional

26 Jul 2025

Najmeh

Nice hotel! Friendly staff

10/10

Exceptional

18 May 2025

Heather D

This place was so much fun to stay at. That had pretty much every video game that you can imagine to play on any console. The staff was super friendly and helpful. They also had a separate arcade room that was a bonus. My whole family loved staying here.

Leisure Family

8/10

Excellent

11 May 2025

Shane

Does what it says on the tin!

Comfy bed room was very small but it’s Amsterdam so to be expected. Price was good considering. Great location. Nice staff. Bike hire was easy. Tram / metro outside the door

Partner

8/10

Excellent

05 Feb 2025

Paula

Good option!

Good location. Room very clean and friendly staff. The other guests were a bit too noisy but it is not the hotel's fault. Possibility to rent a bike (which I didn't but I like the idea!).

Self

8/10

Excellent

15 Sep 2024

Verified traveler

Awesome hip spot !

This place was great! Staff was very friendly and the price for the room was spot on for Europe. Coffee and pastries just a few min. walk away. A beautiful park across the street. Several restaurants with in walking distance too. If you are a light sleeper, request an off street room. Noisy allllllll night. Nothing that ear plugs can't cure :)

Friends_and_family Family

10/10

Exceptional

15 Sep 2024

omie

It was a great location and alit option in the are. The hotel had a lot to offer for gamers.

10/10

Exceptional

24 Jul 2024

Adam R

One of the most pleasantly quirky hotels!

10/10

Exceptional

08 Jul 2024

Claire Lola

The hotel was in a convenient location for my purposes. The staff was friendly and the place was clean. My room was on the street side and so a little loud. Check-in and check-out were quick and I felt safe as a solo female traveler.

Business Self

8/10

Excellent

21 Jun 2024

Dariusz

Not bad but …

Good stay overall, polite service but very bad cleaning standards.
Overall experience in line what can be expected from a 3 star property.

Business

10/10

Exceptional

26 Nov 2023

Irene

Cute themed hotel and easily accessible to transportation

Leisure Partner

6/10

Pleasant

11 Oct 2023

Huseyin

Very unique hotel in Amsterdam, extremely close to city centre around 3 stops with the metro. Only downside is that there was one specific member of staff named Julien who was extremely rude, when asked if we could retrieve our luggage from the storage room he told us to wait, we was already running on a tight schedule he made us wait 20 minutes whilst he sat with his feet up on his desk having a conversation on his mobile phone with someone, in my opinion this is unacceptable and very rude. Hotel is VERY noisy in the mornings so if you don’t like being woken up with noise in the early hours probably best to pick another hotel.

Leisure Friends

8/10

Excellent

03 Sep 2023

Marvin

Nice place to stay

Very comfortable hotel. My only annoyance was the mattress topper kept sliding all over the place on single bed.

Self

10/10

Exceptional

06 Aug 2023

Georgina

5*

Our stay was amazing, staff are so friendly & helpful, 100% we will be coming back to the arcade hotel

Partner

10/10

Exceptional

02 Jul 2023

Ezra

This place was amazing! They had so many games. The staff was super friendly and helpful. And they even had a boardgame night we were able to partake in!

Leisure Family

8/10

Excellent

22 Apr 2023

James

Nice stay clean friendly themed hotel staff helpful

Leisure Friends

10/10

Exceptional

12 Apr 2023

Kelly

Very cool & hip property! Rooms were spacious and equipped with fun self-controlled multi-colored LED lights and video game systems. Breakfast deal was well worth the money as was the late checkout option. Staff was friendly and accommodating. Located across from a beautiful park and close to transportation options or pleasant walk to many tourist attractions. Heated towel rack and rain shower head in the bathroom were also pretty awesome.

Leisure Family

6/10

Pleasant

12 Apr 2023

Francine

Nice location. Rooms were very tiny, not big enough to open suitcases. Kind of like for a hobbit. Beds were comfortable. Bathroom adequate but small. Looks somewhat rundown. Staff was very helpful and accommodating. Place to store luggage if checking out early. Walkable to museums, stores nearby, trams.

Leisure Family

8/10

Excellent

15 Nov 2022

Verified traveler

The coolest hotel in Amsterdam

I've never been someone who wants to remain in my hotel when I travel - but this place is the exception. The room I stayed in (the love shack) was basic but comfortable and had plenty of storage for my bags. The place was a bit noisy but earplugs were provided free of charge.

The location is perfect for navigating the city: you can walk to the centre of the city in half an hour. Plenty of public transport options too - or you can rent a bike from the hotel, which is a great idea. There are plenty of great places to eat nearby and the park is beautiful.

The staff at the Arcade Hotel are incredibly friendly and helpful, there is a great selection of video games to play (and comics to read!), and the kitchen served some of the best food I ate during my visit to Amsterdam. There is also a very friendly cat who hangs out too :)

I would definitely return here - if you've seen the sights of the city and want a chilled out but exciting place to stay, this is the place. Don't miss out!

Friends_and_family Friends

2/10

Poor

09 Sep 2022

Tom

Terrible stay, tiny rooms, incredibly hot rooms day and night, stains on bed on arrival, filthy stained carpets in stairwell, avoid if possible!

Business

6/10

Pleasant

01 Aug 2022

Tyler

This is a cool spot. It was a little too mature for a 9 year old and a 5 year old. Lobby was smoky and clientele was older with few families around. Staff was very helpful and accommodating, but the 2 video game consoles in our room didn’t work, which was a bummer because it could not be fixed the day of our stay. Breakfast was awesome for 10 Euro. I’d stay again under different circumstances.

Leisure Family_with_children

10/10

Exceptional

17 Mar 2020

Verified traveler

Great staff, rooms have good facilities, TV's with Netflix and YouTube and a cons

10/10

Exceptional

13 Mar 2020

Gerson

The only downside was the parking space. Excellent location.

Leisure Family

10/10

Exceptional

07 Mar 2020

Verified traveler

Really nice place, comfy beds, loads of games to pick from and generally a really good place

Leisure Friends

10/10

Exceptional

23 Feb 2020

Jonathan

Bathroom strobe lights, video games and bar/breakfast attached

Leisure Friends

6/10

Pleasant

23 Dec 2019

Raheis

Bikes a bit expensive
Good for a short trip with friends but games didn’t work well
Cheap quick and easy so overal

Friends_and_family Friends

8/10

Excellent

19 Dec 2019

Greg

I liked the friendly staff, the fact that they had food and drinks for sale etc. I did not like that there was nowhere I could smoke like a balcony I had to walk across the street to the park. Pillows and bedding could’ve been more cleanly. It was pretty good considering.

Leisure Self

4/10

Poor

15 Dec 2019

Verified traveler

Slightly nicer than a hostel- a let down

I stayed in the superior room- the title is misleading, this was a basic double at best. The console wasn’t working (it seems no one had bothered to check before check in) and the bathroom door was also broken. Both had to be fixed upon our arrival- not a great start. No apology provided. No tea/coffee making facilities or safety deposit box in the room. Bed was comfortable enough.

Avoid the breakfast like the plague- of the extensive list shared via email ads ahead of my stay- only half was actually served. The hot food that was served was cold. When I complained there was no apology or explanation.

Fine if you are looking for essentially something than a hostel with games thrown in (oh, you have to pay to use the games room!). Wouldn’t recommend.

Partner

8/10

Excellent

26 Nov 2019

James

Little bit of a distance from the centre, costing a bomb in taxis, but really nice staff, really clean hotel, would recommend

Friends_and_family Friends

4/10

Poor

13 Nov 2019

Claire

Horrible.

Room was dirty. My socks each day would get a little more disgusting. There were red ants crawling around. My pillows smelled used and when I asked for the pillow cases to be changed they looked at me like I was nuts and didn’t do anything about it.

If you like to ever sleep, don’t stay here. People are up all night and walls are paper thin. You can hear the elevator all night. If you’re in the back of the building, I hope you like listening to screaming children at recess at 10am.

Beds are slabs of rock. We are both having back issues since coming back.

Friends_and_family Friends

8/10

Excellent

12 Nov 2019

Verified traveler

Book the room for my colleagues. The room was clean and the hotel staff are very friendly.

Business Self

8/10

Excellent

30 Oct 2019

Verified traveler

The most comfortable / cozy bed ever!

The most comfortable / cozy bed ever!

Partner

8/10

Excellent

05 Oct 2019

Verified traveler

Great location and amazing theme, needs cleaning.

Had a great stay and would definitely recommend to others! That being said, the bedding was sour smelling and the floor was not perfectly cleaned. The game system in room and the free video game rental was awesome and I loved being close to a park with workout gear in it. While the room was cramped, it is on par with what I'd expect from a building that old. Shower was amazing and the location was perfect to walk into town from (might be too far if you're not a frequent walker/bike rider). Overall good but not amazing spot to stay at.

Friends_and_family Friends

8/10

Excellent

20 Aug 2019

Karl

An awesome concept but only a decent stay

Really lovely idea, great presentation of lobby area, concept is really cool, room was on the basic side of comfort, some old decor and low level sealant on the windows, very thin walls.
Overall, a nice place but not too quiet or as comfortable as I would have hoped.

Self

10/10

Exceptional

21 Jul 2019

Verified traveler

Cool hotel!

Such a cool hotel in a great location. Close to many cafes, bars, restaurants, supermarkets and independent shops. The Metro 52 (Zuid) is 3 minutes from the hotel which you get from Amsterdam Central Station and the tram number 3 stops on Sarphatipark while number 4 tram stops 4 minutes away so lots of choices. The staff were all wonderful and extremely helpful. The breakfast was well worth the fee. The smiling ladies who prepared and served breakfast each day did an amazing job! Our room was very small but it was okay for our stay as we only needed a bed to sleep in at the end of a day. Was disappointed with there not being a full length mirror in our room and the shower cubicle was a bit tight. The Arcade is in a quiet location opposite Sarphatipark which is a gorgeous park to explore along with the many others in Amsterdam. We stayed previously when it was formally the Aalborg Hotel and intend to return to the Arcade on our next trip.

Partner

6/10

Pleasant

13 Jul 2019

Raven

This is probably great for young backpackers.. it's no frills...single room.. the toilet is part of the living space (although sorta hidden, but not separate or with it's own door.

Leisure Self

2/10

Poor

01 Jul 2019

Verified traveler

This hotel was so bad about everything. My room was too small. Disco music noise from neighbor rooms made it so hard to fall asleep. Hotel staff didn't care about it, which made me crazy. Strongly recommend you to try another hotel.

10/10

Exceptional

26 Jun 2019

Verified traveler

Excellent hotel. Near the Heineken experience and train station.

Partner

4/10

Poor

08 Jun 2019

Verified traveler

Games idea unique, great but hotel and rooms too basic.

Leisure Family

10/10

Exceptional

24 May 2019

D

Cool hotel in a great area

Neat hotel. Good decor. Great vibe to the place. I only wished I could have stayed longer to make the most of it. The surrounding area is lovely. A park just opposite with lots of cafes, restaurants and burger bars used by the locals. Easy tram and train to the rest of the city or a really enjoyable walk.

4/10

Poor

21 May 2019

Verified traveler

The smallest room ever seen

Friends

10/10

Exceptional

08 May 2019

Verified traveler

The hotel is in a lovely location, near to the metro and walking distance to the museum square. It balances being a hotel for retro and current videogames with smart and modern rooms. My room was quite small (but I knew that when I booked), but perfectly fine for me. Reception staff were helpful and friendly and its a great base to explore Amsterdam from, or sit and enjoy the big retro gaming library they have.

Business Self

2/10

Poor

12 Apr 2019

John

Most basic room I have stayed in

The smallest most basic room I have ever stayed in no facilities, no restaurant, not even sandwiches available as all sold out. scruffy appearence tiny bed not enough bed covers, very noisy from lift and terrible road noise.€130 per night breakfast extra.
Sorry but this was more of a hostel than a hotel basic Basic Basic

10/10

Exceptional

24 Mar 2019

kristie

Perfect Hotel for a Family

The staff at the Arcade Hotel was wonderful. They were kind to the kids. They had great information about the local area. We had a great experience with the valet parking company. I highly recommend the Arcade Hotel.

Family

10/10

Exceptional

27 Feb 2019

Kashish

Perfect stay

Everything was great

Friends

4/10

Poor

15 Feb 2019

Verified traveler

The only good thing about this hotel is the location. It's in a great part of the city, and it's really easy to get to the trams/buses and trains. Beyond that, there is no good reason to stay here, unless you're out of other options. The amenities are practically non-existent, so don't expect anything beyond some hand soap and body wash, in the bathroom. Plus, the shower had no curtain or door (what kind of \"design\" this is, I do not know), which meant it practically flooded the bathroom, with each use. The hotel was also extremely noisy, with kids running in the halls, yelling, stomping on the floors above, etc. But, since there are no phones in the rooms, there's no concierge or anyone to call about any issues. Similarly, when the TV in the room didn't work (which was daily -- major glitches/issues that prevented it from even being functional), there wasn't really anyone to call for help.

Leisure Self

10/10

Exceptional

12 Dec 2018

ALI HAIDER

Amsterdam

Amazing hotel, amazing city !

Friends

10/10

Exceptional

08 Dec 2018

Stephen

A great stay

Our room was clean and quiet, the hotel staff were friendly and attentive. We're not gamers but felt very welcome. The location was great for our needs. We had breakfast in the hotel and it was delicious. All in all, excellent value.

Partner

8/10

Excellent

16 Nov 2018

Verified traveler

Gamer themed hotel with all kinds of video games. Very basic but inexpensive and convenient for RAI centre.

Business_and_leisure Self

8/10

Excellent

13 Oct 2018

Verified traveler

Nice place with small bathroom. Kids had fun as they have video games in room and in common area. They have colored lights in rooms which was bit annoying.

Family

6/10

Pleasant

03 Oct 2018

Pawel

I do not recommend.

Claustrophobic rooms with no proper bright light in the bathroom. Breakfast buffet very poor and not enough for all the guests that came for a breakfast at the same time. Sad to say, me and my friend we did not like this hotel. It's better to spend some extra money and stay somewhere else.

Friends

8/10

Excellent

20 Sep 2018

Verified traveler

Tiny rooms, excellent everything else

8/10

Excellent

17 Sep 2018

Verified traveler

Best part of the hotel is the location ! We walked everywhere

2/10

Poor

16 Sep 2018

Verified traveler

HOTEL WITH HOSTEL FEEL AND STAFF WITH ATTITUDE

Arrived at the hotel £450 for 3 night stay.
We settled into the hotel room which we discovered had stained bed sheets. We complained to the hotel reception and was met with attitude and a poor apology. maintenance man who clearly was the make shift housekeeper.
The mattress was flipped over and replacement bed sheets applied.
The room was very basic and the whole place had a hostel feel to it with no tea/ coffee/ water, scuffed walls, poor lighting and uncomfortable bed with obviously very little spent on furnishings for the room.
At roughly £150 per night and not even a complimentary bottle of water, very poor from a hotel that isn’t even in the heart of the city.

Partner

10/10

Exceptional

14 Sep 2018

Laura

Good price and hotel

Good location. Not a fancy room but nice. Comfy vibe and good breakfast spread. This is one of the cheapest hotels I found in Amsterdam so I was a bit worried about the quality but it turned out good.

Friends

10/10

Exceptional

04 Sep 2018

Graeme

Recommended

2 nights here and had a great stay. Reception staff very helpful. Would recommend

Friends

8/10

Excellent

26 Aug 2018

Bud

This hotel was suitable for a quick trip to Amsterdam. It’s not “too” far from the action, and the video game vibe is cool. The rooms are very, very small, and the bathroom isn’t really separate from the living area. It’s a step above a hostel. Also, when doors open they slam close, which can keep you up all night. The first two guys at reception were super chill. I’d consider staying here again.