Name: Pestana Amsterdam Riverside
Address: Amsteldijk, 67, Amsterdam, 1074HZ, NL

Pestana Amsterdam Riverside

Amsterdam and vicinity · Netherlands

100 reviews shown

8/10

Excellent

15 Jul 2026

SIMONA

Our room was immaculately clean, and beautifully designed. The bed was remarkably comfortable and we loved the large windows that offered plenty of natural light and a great view. The bathroom was well-stocked with premium toiletries.
The breakfast offers a variety of great food and room service is the best.
Recommend the place 100%.

Friends

6/10

Pleasant

13 Jul 2026

James

Staff wasn’t helpful
Attitude

Business

10/10

Exceptional

22 Jun 2026

ricardo

Beautiful hotel

Partner

10/10

Exceptional

22 Jun 2026

Andrea

Great location, excellent service - staff friendly and competent without any pretence.
Rooms are not cramped and very nice finishes.
Pool does the job on hot days but busy and noisy for it to be a relaxing place.
Bike hire is expensive but very handy.

Partner

10/10

Exceptional

18 Jun 2026

Juliette Elizabeth

Great room for families - sofa bed was not the comfiest though and room was a little tired. Rest of the hotel was great, breakfast was good too.

Family

10/10

Exceptional

03 Jun 2026

Dathylia

The Pestana Amsterdam Riverside Hotel did not disappoint. I arrived early and they held my luggage and let me freshen up in the spa bathroom. My room ended up being ready at 130pm which was a nice surprise.
The food and drinks at the hotel restaurant, for breakfast and dinner, was delicious. I really enjoyed the breakfast buffet and the espresso machine.
I had the Superior Terrace room and I loved the terrace. I sat outside and enjoyed the bird songs. It was unusually hot the length of my stay and the AC was not strong enough. The room being on the top floor with the balcony glass doors created an comfortably hot environment by late afternoon through the evening.
I rented a bike one day for €20 and ride around all day. That evening I was getting tight from riding around and was able to book a massage within the hour. The massage was fantastic perfect blend of deep tissue and swedish techniques. I didn't use the sauna or pool there was a couple with a happy little toddler that didn't jive with the relaxing state I was in.
There is a bus ~4 min walk, a coffeeshop ~2 min, late night food spots and a bar open til 4A all within walking distance. I enjoyed being further away from Jordaan or de wallen. It alllowed me to see more of the city.
I would definitely recommend.

Self

10/10

Exceptional

29 May 2026

Tim

Very good location and a great view of the river

Partner

8/10

Excellent

28 May 2026

Janet

Good

Family

6/10

Pleasant

27 May 2026

Ana

The carpet in our room was not clean when we checked in. The rest of the room was fine, but we had a room for 3 people, but not enough hooks or rods for hanging towels in the bathroom. The elevator broke on our first night and was not fixed during our 3 night stay. We were on the third floor, and I have an injured knee, so that was super disturbing.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Mohammed

Staff were so friendly and helpful. Will come back if we get the chance

Family_with_children

10/10

Exceptional

17 May 2026

Timur

They were good / staff

Self

10/10

Exceptional

13 May 2026

Elizabeth

Breakfast was wonderful, i highly recommend it. Staff was really competent, room was lovely. The gym was also nice. Loved this place!

Family

10/10

Exceptional

05 May 2026

Cas

Great stay - very nice rooms and personnel.

10/10

Exceptional

04 May 2026

Sydney

Amazing!

10/10

Exceptional

29 Apr 2026

JCraig

Friendly helpful staff, convenient location. Thoroughly enjoyed our stay.

Family

10/10

Exceptional

17 Apr 2026

Jordan

The room was spacious with space under the bed to slide in your suitcase so you're not tripping on it. There was adequate shower pressure and hot water which is not always the case so it's worth mentioning. If you want to be close to the center though look elsewhere. This hotel is not that close to it. For us it was perfect though. I like to explore other areas. There is a school across the street but I never heard any noise.

Family

10/10

Exceptional

14 Apr 2026

Aaro

Wow these guys were great! We had a few challenges all self caused. The staff was very helpful and courteous. GREAT Place!

Partner

8/10

Excellent

14 Apr 2026

Karlo

Like some have mentioned, more like a 4 star hotel. Its not a problem, but obviously should be described as such

10/10

Exceptional

31 Mar 2026

Monika

Wonderful staff at check in.

Partner

10/10

Exceptional

23 Mar 2026

Brandon

Loved it. Will stay again.

Friends_and_family Friends

10/10

Exceptional

02 Feb 2026

Aidan

Perfect place to stay, convenient location, 15 min walk from a direct tram (number 4) to centraal station. The hotel itself is beautiful, spotless. Hotel bar is beautiful and cozy. Reception area lovely. Staff there were always incredibly helpful and went out of their way to make you feel comfortable and welcomed. The room (Deluxe) was huge, well placed mirrors, wardrobe size was great, shower was always good, bed was GIANT, with soft sheets and a comfy mattress. TV was in a great spot so was always comfortable to watch. Limited options for the TV of what to watch unless renting a film (roughly £10 each). The spa area was amazing. It was so clean, and well maintained. We were fortunate enough to experience the spa hut to ourselves my partner and I. The spa shuts at 10pm so a late night spa trip was the way to go. We would get what felt like private use of the pool, sauna and steam room and a little shower before leaving! Just all round a 5 star hotel and I couldn’t have been more grateful to have the opportunity to stay here, it allowed for me and my partner to have the best anniversary we could’ve asked for. Thank you!

Leisure Partner

10/10

Exceptional

01 Feb 2026

jaxx

Great staff even remembered my partners birthday that only mentioned and they overheard and later a cake was delivered to room from the hotel completely free clean room great spa will be staying here again

Partner

10/10

Exceptional

31 Jan 2026

jaxx

Everything was perfect from moment we entered in to this beautiful building clean very helpful and friendly will be staying here again !!

Partner

10/10

Exceptional

29 Dec 2025

Abdulla

Amazing

Business_and_leisure Family

10/10

Exceptional

30 Nov 2025

Russell

Lovely hotel with warm and helpful staff. They went the extra mile with a smile and grace

Leisure Partner

4/10

Poor

24 Nov 2025

Mark

Kitchen closed, so no food in either the restaurant or bar. Couldn’t charge breakfast to my room, but could charge drinks at the bar??
Not sure it deserved a 5 star rating.

Business Self

10/10

Exceptional

17 Nov 2025

Scott Alfred

Reception bar staff and manage 1st class

Business_and_leisure Self

10/10

Exceptional

14 Nov 2025

Raymond

Very clean and comfortable rooms.

10/10

Exceptional

09 Nov 2025

Comfortable room and bed, large large pool

Friends_and_family Family

6/10

Pleasant

21 Oct 2025

Aneel

Staff knew nothing about the Expedia Gold benefits.
Unacceptable since this is why I chose this property.
Had to explain the discount again at checkout.
No room upgrade considered.

Business Self

10/10

Exceptional

22 Sep 2025

Sylvia

Definitely a nice place to stay. They are not big on checking in early. I visited in mid-July. Even when I returned to check in after, I had to wait and was given a room next to the elevator which is not ideal since it gets loud. Room was very clean and comfortable with black out curtains. No view. Same for my friend who stayed on a different floor - same room, different side, no view but nice room. Staff were on and off. Some friendly, some awkward. I really liked the location. I don’t like to stay in central areas. I prefer off center in clean and less touristy but nice more local neighborhoods. Lovely neighborhood. Ubers and taxis did take a while the 3x I tried during the weekend.

Leisure Friends

6/10

Pleasant

17 Sep 2025

Scott Alfred

Just gutted restaurant and bar closed on check in night after busy business last few days and needed some Lili love (head server) and good food 😎

Business Self

10/10

Exceptional

13 Sep 2025

Scott Alfred

ONE OF THE BEST IN AMSTERDAM

Business_and_leisure Self

6/10

Pleasant

09 Sep 2025

Wendy

Upon checking my bank visa statement It appears charges are accurately done first . However, there were two unknown charges in my bank statement that can’t be reconciled with the receipt they printed out for me. A week after we are back from our cruise I wrote to the guest services to enquire about the extra charges, looks like they are in no hurry to answer my questions? Until now, I still have not received good explanation from them to resolve this issue, that I am charged over C$ 500.00! For two mysterious charges In my 4 days still stay. This is not an average hotel, for 4 days two superior rooms cost me over C$5000.00. Although I like the hotel, Pestana cannot randomly charge my visa like this. I am not happy about it! If they don’t give me a good explanation of that, I would say —beware of your visa bill. Don’t leave the front desk until they explain everything to you. Otherwise, a nice surprise will be followed later…just be careful! Keep all your receipts ! Now depending how they handle my situation that will determine if I would recommend or use this hotel in the future!! Thank you!

Leisure Family

10/10

Exceptional

01 Sep 2025

Tibor

Great

10/10

Exceptional

25 Aug 2025

Melinda

Favourite hotel in Amsterdam

Beautiful hotel with friendly accommodating staff. The breakfast was excellent too.

Friends_and_family Family

8/10

Excellent

22 Aug 2025

Raymond

The hotel is beautiful and the staff are friendly. But only one or two tram stations are closed by.

Leisure Partner

8/10

Excellent

09 Aug 2025

Ciaran

Location, bikes to rent, sauna.

Leisure Self

8/10

Excellent

27 Jul 2025

Joshua

Overall enjoyed our stay. There was a mix up and our room we booked was not available first night. Placed in a smaller room but they made up for it. They put us in the mezzanine suite next day which felt much bigger than the first suite. The only downside was the upstairs bed did not seem to circulate air. The vent is on lower level. The bed was not as comfortable as it could have been. We rented some bikes from the hotel and the first one we rented had a broken back wheel which really put a damper on our plans as we had to ride back. The next bike had a broken child seatbelt. Overall the staff were kind and helpful. Hotel was clean and really pretty.

Business_and_leisure Family

10/10

Exceptional

23 Jul 2025

jeffrey

Nice visit

Leisure Partner

10/10

Exceptional

08 Jul 2025

* Polite, super attentive staff.
* Clean, calm vibe with a light touch of elegance
* The primary builiding of the hotel is nestled in a historic building, which brings such charm.
* Easy Uber/Taxi pick up/dropp off.

* The beds were comfortable and the shower worked well with good water pressure abd temperature..

* De Pijp is a lovely neighborhood for walking, light shopping, libations and meals. We enjoyed Pekelhaaring.

Leisure Friends

10/10

Exceptional

23 Jun 2025

Lydia

Wonderful stay.

10/10

Exceptional

16 Jun 2025

Chris

Beautiful Hotel- Gorgeous Lobby- very convenient- lots of great restaurants close by- close to the ,market- Bikes to rent - very helpful staff

Leisure Partner

10/10

Exceptional

14 Jun 2025

James

In an excellent area, rest standard, staff excellent. Breakfast first class. Eat at the restaurant one night and fodvand service were exceptionally.

Leisure Partner

10/10

Exceptional

04 Jun 2025

James

Amazing

Partner

10/10

Exceptional

04 Jun 2025

Cheryl

Very quiet location, super comfy bed and pillow selection was a lovely surprise. Staff were all very kind and responsive to any requests we may have had.

Leisure Friends

2/10

Poor

02 Jun 2025

Peter thomas

staff very basic service not very welcoming, no different than a three-star Hotel in the area, for example, I wasn't even greeted on arrival and had to find my own way to reception.

The main building appears nice, but do not stay in the \"premium annexe\"; this is a basic separate building, a block of flats behind the hotel (not displayed in any of the photos of the advert), accessed through a very small side door of the main building (giving the impression of using a staff/employee door and not a welcomed high-paying guest). Both breakfast and the basic spa are based in the main building (accessed through the side door aforementioned). However, I did not feel welcome enough to engage in these services.

Rooms are ok, no better than the other three/or four-star hotels in the area

Location is nice, about a 30-minute walk from Rembrandtplein.

if you want a basic experience, this hotel is fine. If you are looking for a five-star experience to match its price, this is not the hotel for you

Friends

8/10

Excellent

26 May 2025

Dana

Slow service in Restautant but beautiful building and room

Leisure Family

8/10

Excellent

20 May 2025

Abdallah

.....

6/10

Pleasant

26 Apr 2025

kelly

We found the staff not really that helpful, the stairs to go up with your luggage is not ideal, there was a young man there but he is at the top of stairs and is not paying attention, i saw most people lifting theor bags up the steep stairs…. the layout is a bit weird … and GET RID OF THE CARPET !!! in the rooms!!
The lounge area is majestic!! beautiful original features! The area is quite a ways from main city… very quiet but lovely

Leisure Partner

10/10

Exceptional

26 Apr 2025

Verified traveler

Excellent hotel

Smart hotel, well located with professional staff. The room was lovely and the hotel was quiet.

Business

10/10

Exceptional

24 Apr 2025

Carol

I had a very pleasant stay at the Pestana Riverside Hotel in April 2025. The hotel itself is beautiful—stylish, well-maintained, and full of charm. The staff were absolutely amazing: warm, helpful, and always professional, which really made the stay feel special. Breakfast was a real highlight, with a fantastic variety and quality that set us up perfectly for the day. The location is also excellent, with easy walking access to tram stops, making it simple to explore the city. Highly recommended for anyone visiting the area!

Leisure Partner

10/10

Exceptional

21 Apr 2025

Beat

Great place!

Leisure Family

10/10

Exceptional

20 Apr 2025

Amanda

Beautiful Hotel!

Absolutely beautiful, spacious hotel. Very clean and updated.

Partner

10/10

Exceptional

12 Apr 2025

jonathan

Great hotel

Fabulous hotel for week stay in Amsterdam

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

Shanola

2nf stay and it was great again!

Leisure Family_with_children

10/10

Exceptional

31 Mar 2025

Dana

Beautiful property with very nice room.

Leisure Family

10/10

Exceptional

25 Mar 2025

Min

Nice hotel

Leisure Family_with_children

10/10

Exceptional

18 Mar 2025

Carlo

Location, service, quality of accommodations, fitness gym

Partner

10/10

Exceptional

06 Feb 2025

Jenna

Couldn’t fault this hotel from start to finish so comfortable staff friendly gym spa and pool spoltess alot bigger than they looked on photos we stayed in the annex terrace building room which had a huge balcony and would definitely return wish we could of stayed longer around 30-40 min walk from centre but can also get the tram which is a couple stops but we enjoyed the walk also an amazing park no more than 10 min walk from hotel - (Sarphatipark) we have stayed in lots of different hotels and this was our favourite yet

Partner

10/10

Exceptional

31 Jan 2025

Victoria

We had a fantastic stay here. Great location right along the canal and fantastic amenities! Can’t wait to visit again.

Leisure Partner

8/10

Excellent

01 Jan 2025

Verified traveler

Enjoyed the stay

Good hotel, comfortable. Had to pay a high deposit on top off purchase price which was surprising and wasn’t made aware upfront about. Also receptionist gave wrong times for breakfast on checkin. Else enjoyed the stay.

Partner

8/10

Excellent

04 Nov 2024

Nick

Beautiful hotel. But poor location, you have to walk atleast 20 min to get anywhere.

Leisure Partner

8/10

Excellent

02 Nov 2024

Sandra

The hotel was not 5* quality as advertised. We stayed in one of the studios which is located in a different building, the studio was comfortable but needed more lighting in the sitting area. The glasses and crockery were mismatched.

The breakfast was cold although there was plenty to choose from.

Leisure Partner

8/10

Excellent

29 Oct 2024

Kelly Kim Phuong

My review

Nice hotel and friendly staffs. Good breakfast. The hotel is not in the central city.
There’s not much restaurants around the hotel. The river at the front is for local residents only so not much activity to enjoy.

Friends_and_family Family

10/10

Exceptional

28 Oct 2024

Theresa

Beautiful building, great history, fantastic location

Leisure Friends

8/10

Excellent

25 Oct 2024

Astrid

Main road, and thought the rims would have more of River view but the river was across the road

8/10

Excellent

22 Oct 2024

Stephen

The hotel was generally excellent, really nice staff, very good gym,pool, sauna and steam room. The room size was small but I guess this is to be expected with a city hotel

Leisure Partner

10/10

Exceptional

10 Oct 2024

richard

I liked the room comforts, plus the staff service

10/10

Exceptional

03 Oct 2024

MAGDALENA

Very nice hotel

10/10

Exceptional

27 Sep 2024

Wendy

Excellent facilities. Loved the sweets and Prosecco freely available in reception. Room was good size. Bed really comfy. Spa and gym pretty decent for the size and price of hotel. Walked from central Amsterdam in about 35 minutes and very easy to navigate on the tram if needed

Leisure Partner

10/10

Exceptional

26 Sep 2024

susan

On the edge of DePijp but easy walk to trains and trams. Lots of food options close by. Safe, clean, lovely rooms has a pool. Nice walking along the river across the street Service was excellent. Really good size rooms for Amsterdam.

Friends_and_family Family

8/10

Excellent

24 Sep 2024

Janet

The property is fine, however I would not stay there again. No USB in the rooms and rooms quite basic. They had us on the ground floor 3 feet from the road, we had to upgrade and pay more.

10/10

Exceptional

19 Sep 2024

Scott Alfred

NEW FAVORITE HOTEL CHAIN

Business Self

10/10

Exceptional

09 Sep 2024

Brian Benjamin John

Breakfast buffet and staff

10/10

Exceptional

06 Sep 2024

Scott Alfred

Amazing history and authentic feel to the premises 😎

Business Self

10/10

Exceptional

02 Sep 2024

Elif

Great choice!

10/10

Exceptional

01 Sep 2024

Raymond

The hotel is clean, modern and accessible. Enjoyed my stay and will return. Thank you!

Business_and_leisure Self

10/10

Exceptional

22 Aug 2024

Jesse

Fabulous hotel. Rooms are large for Europe and extremely comfortable. Great neighborhood and close to shopping transit. If you want a quiet spot away from the crowds, this is it. Thank you to Liliana at the front desk, Paulo who was everywhere and to my bartender friend from Ireland!

Leisure Self

10/10

Exceptional

22 Aug 2024

Harry

Excellent 5 stars !

Awesome room ! Outstanding service ! Great location !

Partner

8/10

Excellent

11 Aug 2024

Marla

The room was quiet and they were able to check us in early. However, it was raining when we arrived and there are stairs to the reception area and no one came to help us. Also, the restaurant did not open until 3 and had a very limited and expensive menu. This was the only option for food at the hotel.

10/10

Exceptional

29 Jul 2024

Amy M

excellent breakfast, walkable neighborhood, great staff and nice spa/gym with excellent massage

Leisure Self

2/10

Poor

20 Jul 2024

Marcus

So many mistakes. 1 star hotel?

They did not have the booked room available at time of checkin, even hours after normal checkin time. Had to switch rooms. Room service food had things included specifically asked to exclude. They gave late checkout as ”compensation” but various employees kept calling to say I was staying after normal check-out time. At check out they had already charged me city tax etc on card from checkin without asking and without possibility to change the card. What a disappointment. The room had a great view over river Amstel from my room, but that was one of few positives. Choose a different hotel…

Business

10/10

Exceptional

16 Jul 2024

Stacy

Stop in

Stopping through for a few nights. This place was beautiful and walkable to many places

Friends_and_family Friends

10/10

Exceptional

11 Jul 2024

Stephanie

Beautiful property, lovely and helpful staff.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2024

Nancy

Great staff quiet room amazing bed

Leisure Family

2/10

Poor

03 Jul 2024

Rhonda

Restaurant closed while we were there. What food that was available was terrible! Staff was perfect! Would have preferred cooler a/c and cooler bedding.

Leisure Partner

10/10

Exceptional

02 Jul 2024

Michael

Love this hotel so much we are return visitors!

This was a repeat visit for us at The Pestana. We stayed here last year and loved it so much we had to re-book. We love everything about this hotel. The location is a short tram ride or a nice walk into the city center, but there is so much to do in the neighborhood the hotel is in. The staff is SO attentive and go above and beyond to make sure your stay is perfect. The rooms are beautifully designed and the beds are extremely comfortable. We look forward to our future visits at this gem of a hotel!

Partner

6/10

Pleasant

28 Jun 2024

Emma

Mediocre

The hotel was beautiful and the room was clean and comfortable. Breakfast was appalling and not worth the money, it was extremely expensive for what it was. Avoid the mini bar - its i s chargeable and hefty prices! There is only one carton of water each on arrival which doesn't get replenished during your stay. I asked for milk for the coffee at reception and was told they had none. For a 5 star hotel, it was not great and very expensive for a two night stay on the outskirts of Amsterdam

Partner

10/10

Exceptional

27 Jun 2024

Addison

Excellent

2/10

Poor

25 Jun 2024

Dan

I recently stayed at this so-called 5-star hotel, but my experience was far from what I expected. Here are the main issues I encountered:

1.Noisy Air Conditioning: The air conditioner was extremely noisy. When I raised this issue with the staff, they claimed it was normal. We had to turn it off to get any sleep, which made the room uncomfortably warm.
2.Broken Curtain: The curtain in our room was broken, causing us to wake up at 6 AM due to the sunlight streaming in. This was incredibly frustrating and disrupted our sleep.
3.Unhygienic Free Bottle of Water: The hotel provided a complimentary bottle of water, but it had hair on it. This was a significant hygiene concern and quite off-putting.
4.Misleading Photos: The room had only one small window, which was completely different from the photos advertised. The lack of natural light made the room feel cramped and claustrophobic.
5.Small Room: The room itself was very small, much smaller than what was depicted in the pictures online. It felt like a significant downgrade from what we were expecting.

Overall, I was highly disappointed with my stay. Despite the hotel’s 5-star rating, the experience did not meet basic expectations of comfort and cleanliness. I would not recommend this hotel based on my experience.

Business Partner

10/10

Exceptional

09 Jun 2024

michael

Room change

Our room was not available as the hotel was fully booked so they gave us an upgrade to a special room however this room was very inconvenient because it had many stairs and no separation between sleeping room and rest of the room such as bathtub etc. The staff was very helpful in trying to find us a better room and the following day they managed to find a suitable room

Business

10/10

Exceptional

06 Jun 2024

Antonio

Excellent amenities

Leisure Family

10/10

Exceptional

09 May 2024

Jayne

Large rooms, nice breakfast, within walking distance to everything. Beautiful historic building

Leisure Partner

10/10

Exceptional

09 May 2024

mohamed

Great Stay

I had an amazing stay at Pestana Hotel Amsterdam. The staff was friendly, the rooms were big and clean. It's a bit far from the center, but the area is great. Highly recommended!

Friends_and_family Family

8/10

Excellent

23 Apr 2024

Harriet

I really liked this property! It was very central and convenient location wise.

I was a little unlucky during my stay as the fire alarm went off at 1.30am and disturbed my stay, asking us to evacuate and then stopped with no commentary nor did the check out staff mention anything when I checked out. My room was also right on the front on walking level which didn’t make me feel too safe as a woman travelling solo- people could see directly into my room from the street.

Otherwise a lovely hotel

Business Self

8/10

Excellent

14 Apr 2024

Veena

From this property easy to commute.

Leisure Self

10/10

Exceptional

27 Mar 2024

William

Great, out of the way place

6/10

Pleasant

16 Mar 2024

Erica

This hotel was fine. Nothing special, and when we tried to make an appointment for the spa, nobody answered the phone or was at the reception desk. It’s also a fairly long walk from most “tourist” spots in Amsterdam. I wouldn’t stay here again.

Leisure Family

10/10

Exceptional

14 Mar 2024

Enza

Loved the welcome, the room and the service.

Leisure Partner