Name: SLS Baha Mar
Address: One Baha Mar Blvd SLS ., Nassau, CB-10977, BS

SLS Baha Mar

Nassau · Bahamas

One Baha Mar Blvd SLS .View location

100 reviews shown

10/10

Exceptional

17 Jul 2026

Natalya

Clean room with friendly staff. Beach area was lovely but hotel was a bit busy so hard to find seats on the beach and by the pool. Food was very expensive so we ate out every night.

Partner

10/10

Exceptional

16 Jul 2026

ANA

It was a wonderful experience!

Friends

2/10

Poor

15 Jul 2026

Diane

Very over priced and overrated

Family_with_children

6/10

Pleasant

15 Jul 2026

VAHE

The hotel amenities were great, the room bathroom was very small and very outdated. I think I would try to stay at grand Hyatt.

Family

10/10

Exceptional

15 Jul 2026

Jodi

The property continues to evolve and provides something for every desire and generation.

Partner

10/10

Exceptional

15 Jul 2026

Geras

Good

10/10

Exceptional

14 Jul 2026

Loan

Great stay

10/10

Exceptional

13 Jul 2026

RICARDO

La instalación está muy buena

Partner

10/10

Exceptional

13 Jul 2026

Richard P

Everything was very nice I'd go back

Partner

10/10

Exceptional

11 Jul 2026

nora

The whole property was very clean and well maintained. Food for the most part was excellent. Staff was very nice!

Family

10/10

Exceptional

10 Jul 2026

Whitney

The property had so many great amenities!

Family_with_children

10/10

Exceptional

08 Jul 2026

Hieu Trong Huynh

Exceptional service, immaculate rooms, and a welcoming atmosphere. A truly great hotel experience.

Family_with_children

2/10

Poor

07 Jul 2026

Bridget

There was nothing I liked my room was dirty. I never had washcloths the whole time. I stood there. I never had a TV clicker. My wristband always was dead. Every time I came home from my day and my air conditioner did not work.

Partner

8/10

Excellent

06 Jul 2026

Nicholas

July 4th party during the day and fireworks and night made for a very memorable 250 year celebration, staff did a fantastic job all around. Learn the layout before you go so you’re not wasting time in one spot, explore and save some key spots and avoid the cabanas, total waste if you ask me. Food and drinks very expensive at most but got hang of it, BBQ place outside, pizza bar your friend, beers by the bucket thank you, sushi place 2 nights fantastic all overate! Casino packed at night awesome experience to root for my teams during World Cup! Considerable number of ignorant people congregating in passage areas, cutting lines and looking trashy for such a nice place. Water park was great along with the aquarium pool, rock wall jump spots and I forgot the dang BEACH with very cool pier for morning coffee or pictures at night before dinner. We stayed in SLS and monkey bar was a zoo at night, kids sleeping on couches with parents pounding drinks blaring music, that got old after night 2. Convert the cash cage area to a bar area since nobody ever uses it, haha! Need alternate in the casino area vs sports book area. Get down early and put some items not towels on your chairs. I was pulling towels for people in my areas each day, yep it your seat def nobody sitting there since we’ve been here, staff could do better job enforcing that.

Family_with_children

10/10

Exceptional

06 Jul 2026

Gurmeet

It was great

Family_with_children

10/10

Exceptional

04 Jul 2026

Ann

EVERYTHING was perfect!! Rico was the epitome of kindness, hospitality and personality.
We especially enjoyed our dinner at Cleo Mediterranean, sharing kabobs and the mezethakia. The Monkey Bar did not disappoint. We’ll definitely be back!!!

Friends

8/10

Excellent

04 Jul 2026

Marc

Tons of activities. Great beach and pools. Wonderful restaurant options

Self

8/10

Excellent

03 Jul 2026

TIMOTHY

The property has a variety of things going on and has tremendous potential but for some reason there are some elements that fall short.

Great pools, but a casual attitude about ball playing and others activities in the pool that take away from the relaxing atmosphere it could be. And I am referring to adults not kids. Had to look for waitstaff in the pool area to get any service and limited if any check ins.

In short the frame work for an exceptional experience but missing some of the details.

Self

8/10

Excellent

03 Jul 2026

Kathleen

Only complaint was the room. There was no bathroom privacy. No refrigerator. No ice machine on floor . Ice delivery to room was slow.

Family

10/10

Exceptional

01 Jul 2026

Adam

Great place all around. Highly recommend to anyone and everyone.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Nicole

Excellent. I’m going back.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Ben

Great experience - amazing to have so many different options for food and activities in one place! You never have to leave and each day can be completely different to experience it all.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

MICHAEL B

Very expensive

Family_with_children

8/10

Excellent

27 Jun 2026

Jennifer

Live the customer service!

Friends

4/10

Poor

24 Jun 2026

Lauren

Terrible choice for gro

10/10

Exceptional

20 Jun 2026

Xavier

10/10

Exceptional

18 Jun 2026

millicent

The cleanliness for such a large establishment

Partner

8/10

Excellent

17 Jun 2026

Ahmed Zachary

Great resort extremely overpriced on resort restaurants.

Family_with_children

10/10

Exceptional

17 Jun 2026

Kristina

Best trip we have had to date. This place is incredible, food and rooms were wonderful. Staff were exceptional. Cannot wait to return!

Friends_and_family Family

4/10

Poor

16 Jun 2026

Denise

I first visited 3 years ago and had zero issues- wonderful time. I returned this year and there are major communication and as a result, service issues. Can definitely spend less going to an all inclusive and avoid some of the frustration elsewhere. While there were staff that were highlights and we generally had a nice time, I don’t think I’ll be back- which is a shame. But it distinctly had the feeling of really attempting to nickel and dime visitors which sucks.

Family

4/10

Poor

15 Jun 2026

Robert

The entire Baha Mar experience is designed to part you from your money. We stayed at SLS. Restaurant prices are exorbitant. A bottle of Josh Cabernet, that usually costs around $40 USD in most upper tier restaurants in the US is more than double that. It retails for around $20 in most stores in the US.

It is a long walk to everything on the property without any assistive transportation with the exception of a mobility scooter for old people that rents for nearly $50/day. Golf cart transportation for older folks should be complimentary.

My last two trips to cable beach, the experience was mostly great. Calm Water, low winds, etc. This trip the winds were high, the water stirred up and murky. The waves were rough. It was much more like a Windward side beach than a leeward side beach. I can't blame this on Baha Mar though.

I don't like the fact that you can't even use the in-room refrigerator for chilling water without it costing you. Minibar prices are outrageous. There is no place to get drinks or snacks for the room. The bathroom faucet was loose, and it took two hands to turn it on or off. Water pressure in the shower was very low.

I'm not a fan of cashless either. If lucky enough to win something in the casino, you can't sped it on property.

I did think the staff from the bartenders and servers to the maids and service folks were very friendly and accommodating.

Partner

10/10

Exceptional

14 Jun 2026

Jason

Nice hotel. Good restaurants.

10/10

Exceptional

11 Jun 2026

Celso

Water park is great for the kids.

Family_with_children

8/10

Excellent

10 Jun 2026

Thomas

Most of the staff very helpful. Check in and out was nice and easy. Only thing was dinner reservations are a must and we did not know. Dinner at the bar was delicious but honestly very expensive.

Friends

10/10

Exceptional

08 Jun 2026

Danyal

Amazing stay at SLS Baha Mar! The resort is beautiful, the rooms are modern and comfortable, and the service was excellent from start to finish. Great restaurants, stunning pools, and easy access to the beach made for a perfect vacation. Highly recommend and would definitely stay again!

Friends

10/10

Exceptional

08 Jun 2026

Silvia

Amazing property , staff , everything and everyone were absolutely amazing , cannot wait to go back

Family_with_children

10/10

Exceptional

08 Jun 2026

Juan A

10 Star hotel Amazing. Only a bit pricey Lol

Partner

10/10

Exceptional

07 Jun 2026

Derak

I’ve been staying there for years. It’s really 5 stars

10/10

Exceptional

07 Jun 2026

Vincent

SLS Baha Mar is the greatest place!!!! The staff is nothing short of amazing. Property is pristine. The restaurants are unbelievable.

Partner

10/10

Exceptional

07 Jun 2026

Cortez

Great property, clean room, helpful staff

Partner

6/10

Pleasant

05 Jun 2026

Andre

Holiday Inn experience at expensive prices.

Self

10/10

Exceptional

04 Jun 2026

Aleksandra

Great Miami Chill/Vibe

Family

10/10

Exceptional

02 Jun 2026

Vitoria

Amazing moments !! Happy to come back someday

10/10

Exceptional

01 Jun 2026

Aaron

Love it

Family_with_children

10/10

Exceptional

31 May 2026

Kennedy Lamar

Moment in time captured forever. Thank you SLS Baha Mar for the immense hospitality showed to my son and his bride on their honeymoon! They came back forever in love and raved about the service, property and complete luxury of their suite. The upgrade was a complete surprise! Thank you for making their honeymoon one of a kind and unforgettable.

Partner

4/10

Poor

30 May 2026

Bill

rarely leave negative reviews, but our experience at SLS Baha Mar was honestly one of the most disappointing luxury resort experiences I’ve ever had.

The location itself is beautiful — that is the one clear positive. Unfortunately, almost everything else fell far below expectations for a property marketed as upscale or luxury.

The service across the resort was consistently rude and indifferent, with only a few exceptions. The property appears severely understaffed, and it shows everywhere — restaurants, pools, housekeeping, bars, and guest services.

The cleanliness and maintenance issues were alarming:

• The first night we ate at The Swimming Pig, I ended up with food poisoning.
• At the waterpark, an unsecured umbrella flew over and struck an older woman in the head because it was not properly installed. Instead of addressing the actual safety issue, staff simply closed all umbrellas in the park afterward.
• At Katsuya, there was standing water in the hallway with no warning signs. My son slipped in it, and staff initially attempted to deny it even happened.
• Despite having reservations, we were seated outside near an area that smelled strongly like sewage.
• Pool towel service was unavailable for hours at a time.
• Bars were so poorly stocked that martinis were being served in regular drinking glasses because they “didn’t have martini glasses.”

The rooms are dated, worn, and not particularly clean. Overall, the resort felt much closer to a 2.5–3 star hotel

Friends_and_family Family

10/10

Exceptional

27 May 2026

Lori

Great property.

Family_with_children

10/10

Exceptional

27 May 2026

Carlos Enrique Salcedo

I love this place

Family_with_children

10/10

Exceptional

27 May 2026

Leila

A beautiful hotel and well equipped. Some confusion as to where things were as it is so large. And very pricey (unreasonably so). But overall a great experience.

Friends

10/10

Exceptional

26 May 2026

Jessica

This resort is beautiful. There isn’t me thing not available to make you have a good time. It’s clean, huge, fun, music is great, They didn’t miss on anything here.

Family

2/10

Poor

24 May 2026

ibrahim

Property is amazing, rooms are nice staff is absolute awful there no help, rude. When problems occurred I was basically told I’m on my own or don’t know-cant think of any solution. Every food place is charged like a 5 star dine restaurant with McDonald’s quality service

10/10

Exceptional

23 May 2026

Ken

No fridge or microwave in room.

Partner

8/10

Excellent

23 May 2026

John

Room was clean and well maintained, however the quirky entry - open bathroom setup at the SLS makes it awkward for families due the lack of privacy. Also, we never got a consistent set of towels over our seven day visit. Food quality and service was excellent, but very pricey.

Family

8/10

Excellent

19 May 2026

Jodi

the staff was excellent and attentive. our biggest concern was the sutie we had was right next to cleo restaurant and we would hear the staff arguing and talking in the evening and in the morning when we were trying to enjoy a quiet cup of coffee. one night they had an event and it was beyond loud. we had to stay inside to get away form the noise.

10/10

Exceptional

18 May 2026

Natasha

My stay at the SLS Baha Mar was absolutely amazing from start to finish. The service was top tier, the atmosphere was beautiful, and every detail felt luxurious and well thought out. The rooms were clean, modern, and incredibly comfortable with stunning views.

It was my birthday and the staff made the experience even better by being welcoming, attentive, and professional throughout my visit. The food, pools, beach access, and overall vibe were everything I hoped for and more. I truly felt relaxed, pampered, and taken care of the entire time.

I had an amazing experience and would highly recommend SLS Baha Mar to anyone looking for a luxury getaway in the Bahamas. I can’t wait to come back again.

Partner

10/10

Exceptional

17 May 2026

Kerrie

The hotel was clean, the staff was great, the restaurants were good definitely will come back. Beautiful vacation no complaints.

Friends

6/10

Pleasant

16 May 2026

Ajay

Some of the staff were rude and unhelpful. There was also multiple nights of yelling and boisterous activity by guests on our floor that woke us up three of the four nights we were there. We called and complained and nothing was done. The food at breakfast was also really disappointing and expensive.

Family_with_children

10/10

Exceptional

16 May 2026

Sonia

Nice room, very nice beach, you have everything on the resort to envoy your vacation.

Friends

10/10

Exceptional

15 May 2026

Jovan

SLS Baha Mar was a great stay. The property is clean, well-kept, and has plenty to do, so it’s easy to enjoy yourself without ever feeling bored. The service was friendly throughout the visit, and one of the biggest highlights was the variety of restaurants. There are tons of options to choose from, with different cuisines available, so it’s easy to find something for everyone. Overall, it’s a beautiful, fun resort with great amenities and a strong dining scene.

Family

10/10

Exceptional

13 May 2026

Sunny

Love SLS

Family_with_children

8/10

Excellent

11 May 2026

Elizabeth

Nice place, room, good staff service for the most part. SUPER expensive though so be prepared to spend about an extra $500/day for 2 people to eat and drink. Couldn’t have a meal for less than $100. Some great food but overall it was just ok.

10/10

Exceptional

11 May 2026

Andrea

Amazing property, awesome water park. Marcus Restaurant was suberb!

Partner

10/10

Exceptional

09 May 2026

Tana

I would recommend this resort to everyone there is something for all ages. The resort is beautiful, the staff is amazing kind and would go out of their way to help any guest. I will definitely comeback. Things I wish I knew: for a standard room you walk right into the bathroom when you enter your room, there is only one door separating the bedroom and the bathroom the water park closes at 6pm, the resort pools close at 7pm

Family

10/10

Exceptional

08 May 2026

Franchesca

The room had an interesting set up as far as there being only 1 door to separate you from the beds and the bathroom but it wasnt a big issue. The Property was HUGE....3 hotels on one property and you have access to all of them as well as the water park. There were soo many pools and the beach was very clean. Loved the fact the umbrellas were provided. Staff were very helpful, friendly, and welcoming.

Only con was the restaurant food, it was pretty pricey and the sides were usually pretty bland. Wish there was more traditional Bahamian/carribean food on site.

Friends

10/10

Exceptional

08 May 2026

Mohammad

Beautiful property

6/10

Pleasant

04 May 2026

James

This hotel was very disappointing. Unfortunately from check in through all restaurants and activities we found the staff generally unhappy and difficult. Check in line was extremely long and staff were standing around joking while only one or two people worked. One of the check in women was extremely nice, but the rest were not Many times we tried to engage staff we were met with disinterest and in some cases, minor hostility. I was surprised given the level the hotel holds itself out to be. Hearing \"hurry up. what do you want\" aggressively from bartenders near the beach for example. Given the price difference we probably should have should have gone with the Grand Hyatt. The Baha Mar property is nice to look at and walk around and we did have good times at some of the pools and restaurants, but it really isn't up to the standards it sets out. Certainly was a set down from staying at the Atlantis.

Friends

2/10

Poor

02 May 2026

JULIE JOY

I packed up and cut my vacation short it was a complete waste of money.
For the cost of this hotel etc I expected so much more.
70% of the staff are either rude, ignore you or look at you like you’re an inconvenience.
Two nights (out of the 3) I got sick from room service food.
My safe didn’t work.
My phone didn’t work.
My tv hotel directory didn’t work.
I waited 30 mins for my bags that were “right behind me”
I was on hold for 30 mins waiting for someone to take my food order (one of the times I ordered in).
The adults only pool was blocked off for events along with lots of seats at the quieter pool.
I stood in front of the hostess at Cleo trying to get a reservation and mid sentence she saw her friend, hissed at her to get her attention and started gossiping with her… in front of me.
This place is crawling with strollers, toddlers and families so if you’re looking for peace and quiet this is NOT where you will get it.
I let the concierge know of all my issues and no one cared much. They lightly touched base but did zero to try and turn my stay there around.
Even when I filled out their review link someone called to speak to me, I let them know when I could take a call and it’s been over a week, I guess they don’t care which follows suit with my stay.
The food is insultingly expensive, I don’t mind paying BUT I expect good service and quality if I do.
They could learn a thing or two from hotels in the Cayman’s or Bermuda.
Pic is the view for the SLS beach chairs

Self

4/10

Poor

01 May 2026

Danielle

We’ve stayed at Bahamar for the last few years and this year was pretty disappointing. It was our first time at SLS and for the price and expectation, we were very disappointed.

It was Easter weekend so it was a extremely crowded. We expected that when we couldn’t find a room at Grand Hyatt and only a few were left at SLS. We were like sardines.

The grounds were filthy. Cups, food, old towels, garbage, etc. we’re all over the place. It was filthy.

We expected the rooms to be excellent but they were small, dirty, not well kept, and run down.

The restaurants and restaurant staff were the only exception to the low rating. They were extremely friendly, kind, and the food was absolutely delicious no matter where we went. The service for food is 12/10 always and we were so happy that lived up to our expectations.

Our son LOVED the marine biologist experience. The staff was extraordinary. Such a Great experience. Highly recommend!

I left my expensive jacket and two children's jackets in the room upon check out. On my way to the airport, I called the staff so my friend could grab it from them before she left the next day. They told me they couldn’t find it and to file a claim. It was clearly on top of the counter. I called many times that day and emailed a bunch too. There’s no way that I’m getting those clothing items back. Such a shame. The hotel was disappointing and our belongings were taken by hotel staff.

We will not be returning to Bahamar.

Family_with_children

10/10

Exceptional

01 May 2026

Susan

Great value for the quality of the resort and amenities. Only oddity was the bathroom layout. The way it is set up lacks privacy which I found odd.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Stacey

Staff was very helpful, always welling to go out of there way to help! Also very friendly!The amenities were great! Beautiful complex well maintained. A verity of food options for adults and children! Of course it's pricey, but u what u pay for! Highly recommend!

Partner

10/10

Exceptional

28 Apr 2026

Elana

BEST PLACE EVER!!

Friends

6/10

Pleasant

25 Apr 2026

Mina

Overall Baha mar is a beautiful place with beautiful pools, beach, hotel rooms. Plenty to do for kids as well as adults. What is terrible is the service. It is almost impossible to get any type of service wether it’s housekeeping, bar, dinner, or pool service. It is evident why: There is an automatic 15 percent service charge on every bill. For this reason no one at the hotel actually cares to be efficient or provide good service. People don’t smile. I sort of get it. If I was already getting my tip and the most I was going to get on top is an extra 5-10 percent, I wouldn’t have an incentive to service. You will hear the employees talking about guests etc.

Overall however people will still come because the pools, waterpark, and beach are excellent. If you can get by without good service still a good place to come to.

Family_with_children

8/10

Excellent

25 Apr 2026

Lola

We had a very pleasant stay at the SLS overall. The hotel is beautiful, well maintained, and the atmosphere is lively and enjoyable. The rooms were comfortable and the facilities met our expectations, making it a great place to relax and enjoy our vacation.

However, the breakfast experience at Cleo Mediterráneo was a bit disappointing. The variety of options was quite limited, especially considering the standard of the hotel, and the service felt somewhat inconsistent and slow at times.

That said, aside from breakfast, everything else was very good and we would still recommend the hotel for a pleasant stay.

Family_with_children

8/10

Excellent

25 Apr 2026

Kristy

Overall we had a good trip but probably won’t go back. The hotel staff were very polite and helpful. The water park and pools close early 6-7pm which leaves you with not much for the kids to do. The pool staff wasn’t helpful or friendly at all. We rented a cabana and no one ever showed up to help us. We asked about the beach amenities included for the kids but were told they only put at one floating pad at a time for like 20 kids. Food prices are also extremely high for the quality.

Family_with_children

10/10

Exceptional

23 Apr 2026

keith

Proximity to a plethora of restaurants and activities for all ages has brought back to resort three times with plans for a fourth in 2027.

6/10

Pleasant

14 Apr 2026

Roger

Check in on arrival was disastrous, rude staff and not interested in doing their job. Room was supposedly a “Superior” room, 5-star quality, but was simply not even close. No door on bathroom. No door on closet (a curtain instead) and as basic as they come. Pool area we visited was very clean and service was good. Meals at top restaurants were excellent. Breakfast buffet was good. Hotel and amenities are very expensive. This is not the place for budget conscious travel. Julie (Director) saved what was destined for a horrible experience. Thanks to her and our room cleaning lady. She was awesome.

Family

10/10

Exceptional

10 Apr 2026

Faith

Great environment. We have older teenagers with us and it was perfect.

Friends

10/10

Exceptional

09 Apr 2026

James Barrett

Excellent stay and lots to do

Family_with_children

6/10

Pleasant

07 Apr 2026

Valia

The hotel is nice but the rooms too small. Bathroom is open in the hallway with the shower door glass. Not appropriate for families. The pullout was too small for 2 children.
Hotel was nice. Food was pretty good but very expensive. Beach and pols got crowded. Seemed like there was charge for too many things - private pools, cabanas and premium beach chairs. Hard to find a beach chair. Water park was fun - lines were not too long.

Family_with_children

10/10

Exceptional

03 Apr 2026

Angela

Great location

Family_with_children

6/10

Pleasant

03 Apr 2026

Rooms lack basic privacy especially given the way the restrooms are built. Non actual doors for the toilets or closets

10/10

Exceptional

02 Apr 2026

Kerry

SLS and all of the hotels in Baha Mar are awesome. So much to do that it's almost overwhelming (in a good way). Our room was amazing (one bedroom residence). We had a fridge/freezer, microwave and washer/dryer in the kitchen. 3 balconies (you can't sit on them, they are small). Service is great, people are very nice. Only things to watch out for: 1. Everything is extremely expensive (example- 8oz bottle of sunscreen was $40, a plate of pasta in the room was $50 w/tip), so be prepared. 2. Also no stores or bank machines in Baha Mar take discover (this is a tip for folks with Capitol One bank card) or Amex, so you need to have a lot of cash or MC if you aren't charging the room (we ate lunch before our room was ready and had to end up paying $150 in cash). 3. Lastly, the pool chairs fill up early in the morning so if you want to sit by the pool you have to hustle to get a seat.

Family_with_children

10/10

Exceptional

02 Apr 2026

Anthony

Casino was great

10/10

Exceptional

01 Apr 2026

Sophie

Beautiful resort that was a lot bigger than we anticipated. Staff provided excellent knowledge of local area and went above and beyond.
We felt the food and drinks on site were a lot more expensive than we anticipated.

Family

8/10

Excellent

01 Apr 2026

Alberto

Property was very nice. Great amenities. Lots of choices and opportunities to have fun. Did not enjoy several interactions with staff.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Angelique

Very clean and new. Tremendous hotel with a TON of people. Staff was average they moved extremely slow and not super accommodating. Very expensive for average food, pool experience etc

Friends_and_family Friends

4/10

Poor

30 Mar 2026

Andrew

Wildly expensive for what it is. We had a suite room, and began with switching rooms. The tub in our first room didnt work, there was blood on the bathroom walls, the lock fell off the door, we found a used blunt on the balcony, and one of the bathroom lights didnt work. We had a room closest to the lobby, which had loud music all the time. We had a two-year old, so even if the room was perfect we would have likely tried to move rooms. I'm not sure why they would book a toddler in that room. The staff was helpful in switching, which we did the following day.
The new room was better, but still had problems. The bathrooms in both were just dirty. The corners of the bathrooms and the grout/caulking were gross.
The balconies...oh boy, it was hard to even go out. You'd step outside and the bottoms of your feet were instantly black. I'm not sure theyve ever cleaned the floor or chairs out there. This was a two room sample size of these issues. Our dryer in the room barely worked.
The casino, bars, pools, beach were all very nice. The restaurants were good too, though very expensive. It feels like they are trying to be an upscale resort, but don't have the basics down. Cleanliness and service should be number 1, but they arent. At half the price, we would probably go back, but never again for what it is now.

Friends

8/10

Excellent

30 Mar 2026

peter

It was very good

Partner

2/10

Poor

28 Mar 2026

Mel

Terrible service,

10/10

Exceptional

28 Mar 2026

Holly Amber

Everything was great. We stayed at the SLS. The food was delicious, but expensive. Plan your dinner reservations in advance.

6/10

Pleasant

25 Mar 2026

Andrew James

General customer service is an area that could be improved.

Family_with_children

10/10

Exceptional

19 Mar 2026

Ernesto

Great property that has all you need

Partner

10/10

Exceptional

17 Mar 2026

Tanisha Jasmine

Amazing staff great stay

8/10

Excellent

17 Mar 2026

Namita

We had a great time at SLS! The amenities are great with lots of cocktail/restaurant options.
One thing to note is the restaurant staff isn't the friendliest notably Cleo which I was forewarned about prior to booking, so we moved our reso to Satsuya. We also dined at Leola, the food was very mediocre and we got sick from their crab pasta.
The rooms are a decent size, our shower door didn't work (other reviews also stated this).
Other than that we loved the Bungalow pool, Skybar, Rosewood cocktail bars and food trucks/amenities near the beach!
Make reservations ahead of time, bring a refillable water bottle and keep in mind this isn't an all inclusive

Partner

6/10

Pleasant

17 Mar 2026

Mark B

The staff were all wonderful, repectful and very accomodating. The prices on the island are very expensive, from food choices, beverages, to cab rides. Been to a few islands and this one is the most expensive I've experienced

Friends

6/10

Pleasant

16 Mar 2026

Johanna

Food and drink way too expensive
Music was way to loud coming from other locations on property
Staff very friendly

Family

4/10

Poor

16 Mar 2026

Bettina

The rooms are small, outdated, and not well maintained. Compared to the Grand Hyatt, the difference in quality is very noticeable.

Friends

10/10

Exceptional

15 Mar 2026

Delia

Amazing property and staff. We've been coming here for 7 years and each year gets better!!

Family

8/10

Excellent

15 Mar 2026

Josie

The resort was beautiful. The signature suite wasn’t anything extra special. The service at most restaurants was excellent.

Family_with_children

4/10

Poor

14 Mar 2026

Alison

Totally regret booking SLS. As Europeans we had no idea about Spring break or the behaviour of the unruly American teenagers that were drunk and and falling around the hallways all night keeping everyone awake. The first room we had was awful, tiny bathroom (with see thru toilet door!) no wardrobe and generally in poor condition. After complaining we were moved to a better room with closet space and proper bathroom (still transparent toilet door). If you want to use a sun lounger with a cushion it’s an extra £100 a day each. If you want to use the nicer more adult friendly beach club area it’s an additional £175 a day but you have no chance as it’s booked three months in advance. Dont forget to budget for an additional £100 day resort taxes. We normally stay at The Cove (fully booked) and ended up here. Never ever again The loungers are so closely packed on the beach there is not an inch of space between them. Not enough breakfast options. Overall expensively poor.

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