Courtyard Nassau Downtown/Junkanoo Beach

Bahamas , Nassau
Nassau, West Bay Street
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100 reviews shown

10/10

Exceptional

26 Apr 2026

Dashka

The breakfast buffet was nice. The options changed but we managed to eat breakfast each time. The staff was amazing. They helped with all of our concerns and were super sweet throughout our stay. I don’t have the names of all the staff but we talked to a lady supervisor who was kind. The woman tending to breakfast and dinner. I believe one team members name was Jodean (jodain) started with a Jo she was also amazing. Great stay overall!

Family

8/10

Excellent

26 Apr 2026

Romulo

Good stay , I do not use the pool or restaurant but last time they took 1 hour to serve a sandwich

Self

10/10

Exceptional

25 Apr 2026

Isaiah

Everything was perfect other then the food was a little bit to pricey for the portion

10/10

Exceptional

25 Apr 2026

Graham R

A great place to stay for a few days in Nassau. Good value. Extremely central. Excellent staff. Great hospitality.

Self

6/10

Pleasant

24 Apr 2026

Tionna A

Very high

Family

6/10

Pleasant

24 Apr 2026

Nancy

It’s wasn’t as nice as the pictures portrayed

8/10

Excellent

24 Apr 2026

Jeffrey

Good location, hotel is clean. staff were friendly and helpful.

Family

10/10

Exceptional

21 Apr 2026

Celeste

Was a little afraid at first due to comments about cleanliness but it isn’t bad at all. Bathroom clean. Shower hot. Good water pressure. No toilet issues. Nice towels. Sink did clog a little. Free water bottles. Comfortable bed. Cold AC. Three different plug outlets. Basic cable TV. WiFi smooth. Refrigerator + Coffee maker. No microwave. Ice machine on every level. Mini convenience store in lobby. Pool hours are extensive. Breakfast is amazing. Not even ten steps from dining/beach. 5 min walk to Margaritaville. 15 min walk to downtown.

Partner

2/10

Poor

21 Apr 2026

Tyren

They are not all inclusive, you will have to pay for the spa and the laundry service. It is not adults only, there were children there and you can’t even wear an open button up shirt there even tho your ment to be on vacation. They tried to charge me $120 per person to check out 2 hours late and only charged the couple before me $40 for a 4 hours late check out. The booking app for the restaurants only works for about 3 hours daily so if you don’t make it then you have to eat from the buffet which isn’t good or pay out of pocket for something. I was in still am excessively displeased with my stay there and would not recommend them to anyone.

Business Family

10/10

Exceptional

19 Apr 2026

Jessie

I love how friendly the staff were from we checked in they gave us an upgrade that was very thoughtful, the property was well kept the room was extremely clean the bed was my favorite some of the best sleep I've had in months. I definitely will be staying here again

Partner

8/10

Excellent

18 Apr 2026

Samantha

Pretty good

Family

6/10

Pleasant

18 Apr 2026

Raul

some time they need microwave in the room

Family_with_children

10/10

Exceptional

17 Apr 2026

Saneka

I loved the property, microwave in the room would be nice though

Self

10/10

Exceptional

17 Apr 2026

Rushell

Hotel in a good spot close to everything walking distance to fish fry beach and restaurants

Friends

10/10

Exceptional

16 Apr 2026

Eva

The breakfast menu was fresh, the staff were very friendly & professional.

4/10

Poor

16 Apr 2026

RIGOR

yes

Self

2/10

Poor

14 Apr 2026

Monika

Nice breakfast and bar

Family

10/10

Exceptional

13 Apr 2026

Jasmine

Everything was an amazing and clean ! Staff were extremely kind and very helpful ! Food in restaurant was amazing as well !

Partner

8/10

Excellent

10 Apr 2026

Tony

Needs improvement in the appearance of the hotel. The flooring in the room wasn't nice as well as the carpeting in the hallways. The bathtub finishing was peeling off. Lastly and most importantly the heat needed to be on or turned up! the pools were way too cold to enjoy, my kids went in I would of liked to enjoy a swim with them but I couldn't because it was way to cold.

10/10

Exceptional

09 Apr 2026

Rita

Everything was fantastic

Family_with_children

8/10

Excellent

08 Apr 2026

Robyn

I stayed only one night. It was nice to have a restaurant on site.

Family_with_children

10/10

Exceptional

07 Apr 2026

Joshua Javendra

Staff super friendly, very clean and well kept. Good house keeping. Food at the bistro is good, and morning breakfast is worth it when booking package. Location is convenient for beaches, Arawak Cay, and other tourist attractions. Walking distance to many attractions such as queens staircase, distillery, fish fry. Last but certainly not least, complimentary rum punch everyday was amazing. Would definitely stay here again.

Partner

4/10

Poor

07 Apr 2026

Donald

Smell in lobby disgusting..elevators didnt always work...rugs in halways needs to be changed out(dirty)..the bed in room was not comfortable (about to fall apart) ..need another exit to make it easier to get to the beach...

Partner

10/10

Exceptional

06 Apr 2026

Josephine Diana

Did not use

Partner

8/10

Excellent

06 Apr 2026

Sunil

Laid back staff, no oceanfront rooms, noisy area

Partner

8/10

Excellent

05 Apr 2026

Candies

Great stay on a budget. Food was delicious, very friendly staff. Family friendly.

Family_with_children

8/10

Excellent

01 Apr 2026

Sheila

Staff is super friendly and helpful. The breakfast Buffett is delicious!

10/10

Exceptional

31 Mar 2026

Tywienisha

Amazing Stay! Property was clean, workers were extremely polite and informative. Hotel location is great for both beach and restaurant nearby!

8/10

Excellent

30 Mar 2026

Vincent

From checking in the hospitality service was on point, the ocean view room was spectacular. My most memorable experience was the morning and afternoon line staff for breakfast and afternoon bar exceeded my expectations (considering that I myself have been apart of the hospitality industry for over thirty two years.) it was a delight spending time with them. She’s going to kill me that I can’t remember her name Fan——, Daniel and the crew, the lady with the Jamaican accent. Marriott may be a name and a brand but your staff there are the brand in itself. Didn’t want to leave. From the Las Vegas guy Vincent

Family

10/10

Exceptional

30 Mar 2026

Teran

Rooms were very clean and staff are very friendly and helpful

10/10

Exceptional

30 Mar 2026

Resma

Excellent

8/10

Excellent

29 Mar 2026

Erin

The staff at this hotel were A1! So friendly and helpful. The lobby and pool areas were great, although the street noise when by the pool can be pretty excessive. The rooms were a standard hotel room with newer heat pump-style cooling unit and “hardwood” floors, not carpet. The hallways were the only area needing a good amount of cleaning or redoing. This hotel is in a great location too! Don’t forget, you get what you pay for and this one isn’t too expensive.

8/10

Excellent

28 Mar 2026

Denyse

Clean room, staff very courteous, bar selection was good.

Partner

6/10

Pleasant

27 Mar 2026

Eric

It was just ok. People were great. I am surprised that Marriott has not invested in this place for a while. Everything in the area is very expensive including this resort. Beer was $7 or $8 bucks, not cool and all the food in this hotel was good but way overpriced. I would stay at another place,

Partner

4/10

Poor

25 Mar 2026

Stephanus

I did not get the room that was booked

Business

6/10

Pleasant

24 Mar 2026

Ana

It was decent

Business

8/10

Excellent

24 Mar 2026

Donovan

Yes

Partner

10/10

Exceptional

23 Mar 2026

Bendu

Yes it was very nice I had a great time

Family_with_children

6/10

Pleasant

22 Mar 2026

Michelle

When we arrived they didnt have the room we reserved ready and they put us in a different room. The showers are disgusting and need to be replaced. The employees were friendly especially Clyde, the greeter/concierge. Something I ate at the restaurant made me violently ill the first day.

Family

8/10

Excellent

22 Mar 2026

olatilewa

Great location! Not a lot to do within the hotel but right outside are restaurants, the famous fish fry, the beach and all. It was overall a great day. Breakfast is expensive though and the rooms are pretty dated.

Partner

6/10

Pleasant

20 Mar 2026

The location is not good! It’s hard to cross the street to beach! Even after 4pm ( check in time) we couldn’t get room!

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Pamela

Travelled with family and 2 kids. The check in went smoothly and staff were friendly. The room is big size for family of 4. Staff are always cleaning. The location is walking distance to lots of tourists attractions. We also had the buffet breakfast. Worth the every penny. We had omelette every day. The kids loves the pancakes and or the waffles. We enjoyed our stay.

10/10

Exceptional

18 Mar 2026

Rajeshwari

Clean Room. Friendly Staff. Sumptuous breakfast. Friendly omelette chef.

10/10

Exceptional

17 Mar 2026

Zufan

Yes the staff is great

Family

6/10

Pleasant

17 Mar 2026

Amy

The staff were absolutely amazing and super friendly. It is very close to Junkanoo beach, literally across the street. This hotel has a bistro, complimentary coffee, full bar, and small mini store to grab last minute items, and offers beach towels that you can take to the beach. Our biggest and only complaint was there was only ONE elevator working. Thankfully it’s only 5 floors so we used the stairs because the elevator was either too full and took long to get one. Other than that, the friendly staff made us feel very welcomed throughout our entire stay.

Friends

2/10

Poor

17 Mar 2026

Yixin

I rated it terrible mainly because the hotel manager Nigel. This man was very rude and completely not suitable or competent for his position. I booked 4 nights from February 21-25. After we checked in 10 minutes my daughter found a live maggot on the bed sheet. I wasn’t in the room as I was down there in the lobby. My daughter sent me the pic and I sent to the staff. The booking initially was non refundable, the front staff and the housekeeper manager were nice they apologized for what happened and offered me another room. They explained this never happened before and don’t know where it came from but it might dropped off from the ceiling. However with what happened we just couldn’t sleep in that hotel again so we decided to leave. The front desk staff said the manager Nigel has left for the day but he’ll be in tomorrow and tomorrow he’ll review the incident and there shouldn’t be a problem with the refund. Even one of the staff said she would leave if it’s her with that situation. However the next day Nigel refused to give the refund, he even said “if there’s a maggot then why you daughter still lay on that bed?”. I couldn’t believe he would say like this. This man has no heart he said he protect the hotel image so he denied it, Marriott should let this man go he did no good for the company name. I attached a picture here so everyone can see it from their own eyes.

Family_with_children

4/10

Poor

16 Mar 2026

Rolbens

Booked ocean-view double room for Mom’s birthday; got downgraded on arrival. Promised move next morning—never happened. Chased front desk; one staff brushed me off, but a helpful young lady gave partial refund + breakfast voucher.
Arranged birthday room decoration while we were out 4+ hours—returned to nothing done. Housekeeping said they thought we were switching rooms (despite confirmation we’d stay). Total miscommunication chaos.
One staff member tried hard to fix it, but overall very disappointing for a special occasion.

Family

2/10

Poor

16 Mar 2026

Bella

It was a terrible stay in this hotel. First of all, it’s so far from 4 stars as it’s said in the description. The beach is really near but it’s a public beach, dirty, and to get there you have to pass an extremely busy road with practically no pavement. For 4 stars hotel it should’ve been at least minimally beautify. When you get to the hotel lobby you are knocked down with a smell of a cheap perfume ( like in the public restroom) and it’s staying there all the time. The elevator was broken for the whole time we stayed there and with no further action in the future. The rooms are ok, if you are getting what you booked for( we booked two beds but got one bed and then had to move 2 times). The maintenance of the bathroom leak made us to move for the second time in a week stay. The only good words can be said about the cleaning lady on the 6 th floor unfortunately don’t know her name. So, don’t be deceived by 4 stars and beautiful beach pictures as well as the state of the hotel shabby carpet and overcrowded elevator. ( no wonder when the only one is working) and, to add up to all the pleasantries, the breakfast is $41, which is extremely overpriced.

10/10

Exceptional

16 Mar 2026

Deana

It was a nice place to stay., staff were great!

Partner

8/10

Excellent

14 Mar 2026

Emma

Building is outdated but the lobby, room itself, and gym were nice. We got to our room and it smelled like cigarettes so we decided called the front desk and had them change it. The receptionist said she was going to check on the next room to make sure it doesn’t smell and she was going to come find us. After an hour of waiting we finally went up to the front and asked if it’s ready to find out the receptionist was just hiding in the back. We get our key and go to the room to find out they gave us the same key to the original room! Finally after calling the desk AGAIN they came up and gave us a new key to the room next door and it was fine. Shower was kind of gross there was mold or algae on the drain stopper. Would not come back again but for the price it’s reasonable.

Friends

10/10

Exceptional

13 Mar 2026

Cristele

The building was older but very clean

8/10

Excellent

11 Mar 2026

Rhodney

the elevator not working just one for a lot of guests. It takes a long time to get to you.

Self

10/10

Exceptional

09 Mar 2026

Megan

Amazing Stay

10/10

Exceptional

07 Mar 2026

Elizabeth

Beautiful ocean and pool view.

Partner

4/10

Poor

06 Mar 2026

Jennifer

It wasn’t a good view of the ocean seeing that the hotel is across the street, the trees were visible. The hotel needs a make over. The chair in my room was so filthy that I couldn’t sit on it. So they switched my room and that chair was filthy as well. My tub was leaking water that ran to the door. Not what I expected for a Marriott brand. I’m a Marriott Bonvoy member and I was very disappointed with this property. However the staff was outstanding, Crystal was very understanding of my complaints and was very pleasant.

8/10

Excellent

05 Mar 2026

Lara

Yes, the ocean was visible from the room. The pools were clean

Partner

6/10

Pleasant

04 Mar 2026

Mary

No the ocean was not visible f4om my rrom, the place is pretty run down they mopped the floor super wet and water came through the floor everytime you walk on them

10/10

Exceptional

04 Mar 2026

Mark

Room was very clean, view was great and staff was incredible. Felt safe and secure the entire time and staff was very friendly and always ready to help. Room was always clean and fresh towels brought twice a day...never went without. Very impressed.

Family

8/10

Excellent

03 Mar 2026

Julia Anne

We had a nice room, view of the ocean, staff very welcoming and kind, food service very good; wonderful staff! pool was a bit cool, close walk to shopping area, nice beach and other beaches near by with taxi or bus ride.

Friends

6/10

Pleasant

02 Mar 2026

Marcel

Hotel is a bit outdated, the staff were super friendly though.

Friends_and_family Friends

6/10

Pleasant

25 Feb 2026

Nikol

Wasn’t my favorite. Probably won’t come back.

8/10

Excellent

25 Feb 2026

David

Great views and quiet for being so close to the Beach. Two pools! Secure, with plenty of amenities. The area around the hotel can seem a bit congested and the room was sort of small.

Self

4/10

Poor

23 Feb 2026

Sarah

Our room wasn’t ready by check in time. There were no beach towel for hours. The room was disappointing for the price paid.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Robert

Family

2/10

Poor

23 Feb 2026

Jared

Ordering food outside took upwards of 2 hours when nobody else was outside eating. Bathroom door in our bedroom wouldn’t close. No bath towels on arrival. No conditioner on arrival. Mop on top of the ceiling blocking some hole. Wish I didn’t pay $250 to stay here as 2 hours in itself was waiting on horrible service.

Partner

10/10

Exceptional

22 Feb 2026

Alesa

Excellent customer service, clean rooms, perfect getaway

10/10

Exceptional

20 Feb 2026

Allison Margaret

The staff are absolutely awesome. They’ll help with anything you ask him. The room was very clean. Everybody told me their name. I’m not good with names, but they always spoke when you walked by hey Alyson, how are you? They all remembered my name. I’m going back again in 2 1/2 three weeks staying there again that’ll be my third time there one time. I was there the first time I was there. They took care of me as I broke out with major poison ivy, I picked up the poison from it here in Ohio as soon as I got down there, I broke out in that heat, and they definitely took care of me. I’ve told many many many people when they go there and they fly to Nassau. Please stay there because it is a beautiful, beautiful establishment and the employees are wonderful. I have not eaten there by choice very picky eater but I’ve heard the food is very good. The bartenders are very nice. I’ve had some drinks there. I heard the chef is awesome. Just downright great desert.

Self

10/10

Exceptional

18 Feb 2026

Charlene

Room was great. Staff was pleasant

Partner

8/10

Excellent

17 Feb 2026

Mohammed Saad

The Good:

Location: Fantastic spot, especially if it's your first time in the Bahamas.

Cleanliness: Housekeeping was on point.

Service Recovery: We had a major issue at check-in (Expedia sync error), but the receptionist handled it well and gave us a $70 voucher.

The \"Need to Know\":

Food: Order early! Kitchen service is slow (45 mins to an hour).

Amenities: Our room wasn't fully restocked with toiletries when we arrived (likely due to the rush), but they fixed it immediately.

Vibe: The property is a bit dated, but it works well for a base of operations.

Perfect for our spontaneous weekend trip from Toronto!

Family

10/10

Exceptional

17 Feb 2026

Nishant

Good

Partner

6/10

Pleasant

17 Feb 2026

James

Shared microwave oven in lobby instead of in room, construction mess and noise

Business

2/10

Poor

17 Feb 2026

James

They didn't have a room available and said my name was on a list to be transferred to another hotel, which was several miles away at a crowded property with noisy vacationing families. It was 2 hours later before I was in a room at the alternate property. Between lack of sleep and now too great of a distance to walk the original two blocks as planned, I missed a critical in person meeting with my attorney the next morning,

Business

10/10

Exceptional

16 Feb 2026

Jibreel

Nice and convenient location

8/10

Excellent

16 Feb 2026

Michel

Staff were wonderful and put in the effort to make us happy.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Roshelle

Really nice and comfy room!

Leisure Self

6/10

Pleasant

16 Feb 2026

Sabrina

I booked a double room with Ocean View. I ended up with a ground floor walkout with a sofa bed as the double bed.

Leisure Family

4/10

Poor

15 Feb 2026

Stephanie

Room smelled funny and walls were thin as you could hear people outside. The service at the pool bar area wasn’t ideal. The place needs a rehaul.

Leisure Family

4/10

Poor

09 Feb 2026

Nicole

Very outdated. Staff was amazing!!! I repeat, AMAZING!

Friends_and_family Family

6/10

Pleasant

03 Feb 2026

Andrea

Definitely needs some cleaning up. Rooms were okay but halls and common areas were not. Also the cost for breakfast was outrageous!!!

10/10

Exceptional

01 Feb 2026

Fatimah

Everything was fine.

8/10

Excellent

01 Feb 2026

Julija

This is a tad outdated hotel, but the service was outstanding. Great location, good food selection, and the pool was a great bonus.

Leisure Self

8/10

Excellent

29 Jan 2026

Esteban

No breakfast included; very expensive the dinner room

Business Partner

8/10

Excellent

28 Jan 2026

Jizel Marie Betonio

The room was clean, and I loved that it had direct access to the pool. Fresh towels were provided every day, and the bed was neatly arranged.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Marquida

The rooms were clean the staff was friendly it was In walking distance to so many food places. The beach being just across the street was a big plus and it’s just a quick 10 min walk to the port and straw market. It was my first time in the Bahamas and I will definitely be back and I would most certainly stay here again.

8/10

Excellent

27 Jan 2026

Leonard Andrew

Very friendly, helpful staff. Good location

10/10

Exceptional

24 Jan 2026

Ernest

All the above

Leisure Self

2/10

Poor

23 Jan 2026

Chris

Horriable experience. Our flight to Miami was delayed and once we landed in Miami, we missed the flight to Nassau and are stuck in Miami for the night. Called the hotel to explain and thry said sorry, have to pay full price $400 becuase we disnt cancle 48 hrs prior, WTH.
NEVER will use Marriott or Expedia again, complete money grab.

8/10

Excellent

21 Jan 2026

Charmaine

The room was spotless; it was cleaned daily by Josiannie who was very friendly and thoughtful and went all out to accommodate our needs. All the staff at Courtyard were very courteous and helpful to us throughout our 4 nights stay. Special shout out to CLYDE!!!

Leisure Family

2/10

Poor

20 Jan 2026

Frederick

I have to say that the stay was very poor. The hotel is not in good shape and the PRICE was extortionate. Check in was late - they were all over the place.

Also my second stay a week later at Comfort Inn was also pretty bad.. email is probably good

Can someone get back to me to start a conversation on some kind of credit - do not expect a refund but the two experience were terrible.

Self

8/10

Excellent

18 Jan 2026

Gaitree

Did not part take in breakfast. It was extra charges. Staff were courteous and friendly. Housekeeping was great especially Keisha. Property needs to a bit of TLC.

Leisure Self

10/10

Exceptional

18 Jan 2026

Maccabeus

Perfecto

8/10

Excellent

16 Jan 2026

HAMZE

Excellent locations friendly customer service

2/10

Poor

14 Jan 2026

Frank

The room was dated and not bright like the photos. The toilet run off and on, No water pressure at sink,the bathroom door squeaked terribly and loud, bathroom door didn’t close right, the entrance door had to be slammed to close. This is the room experience. The front desk staff was non attentive to guest.

Partner

4/10

Poor

14 Jan 2026

Joel

Room at the entrance had a leak from 1am this morning kept me up until i had to check out. Annoying..

Business Family

10/10

Exceptional

12 Jan 2026

Natasha

Very clean.