Graycliff Hotel & Restaurant

Bahamas , Nassau
NASSAU, 8-12 West Hill Street
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75 reviews shown

10/10

Exceptional

04 Mar 2026

Dianne

The pool looked clean, the area around it not so nice. It was too cold while we were there to use the pool.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Humaira

Its was wonderful. The staff is vey kind and knowledgeable. The food was delicious. Did not go in the pool. But is beautiful to look at . There was some outside noise that may be can be controlled by signs. No complaints otherwise. Beautiful historic boutique hotel.

6/10

Pleasant

19 Feb 2026

Bajel

Room had issues. The shower head wouldn’t adjust and the luxury feel the hotel boats is nonexistent. A continental breakfast is included in the booking however you have to pay the VAT tax and 18% includes gratuity and they still expect you to tip on top of that. Staff in the office were very helpful but staff throughout the hotel are not and could be rude at times. As a gay couple we often felt uncomfortable with staff as they were unwelcoming when they realized we were together.

Partner

4/10

Poor

18 Feb 2026

Statesha

We stayed to Greycliff for Valentine’s expecting to get top-tier service, but that was not the case. The hotel was being renovated so we had to walk on the main road to access our room. We ordered room service and the room service took about two hours. Plus the food arrived cold we ordered desserts and they got the dessert order wrong. We tried to cancel, but was still charged for something we did not consume. We talk a bubble bath at night, but because the stopper in the tub was old. It was stuck when we tried to take a shower that morning.😔 as a VIP member a free bottle of wine was included in the room, but the cork was soft and broke up when we tried to take it out of the bottle. But the room was clean.

Partner

8/10

Excellent

03 Jan 2026

Ernest

Nice historical property. Very good service. Quite expensive

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

nickole

A property with charm, character, and

10/10

Exceptional

30 Dec 2025

William

Amazing historical hotel! Staff were attentive and professional. The room was large, clean and well appointed. The lounge has an endless drink selection, a piano singer and fresh rolled cigars while you watch! The dining room is gorgeous, the menu offers lots of options and the food quality was impressive. Topping it all off with a tour of their 3rd largest in the world wine cellar was a treat. Might also add that Drake and his crew were there for dinner/drinks one of the nights we stayed.

Partner

10/10

Exceptional

15 Dec 2025

steven

Would be nice to have the workout room back.

Leisure Family

10/10

Exceptional

12 Oct 2025

Michael

Fantastic Bahamian Experience!
Great setting, perfect energy and wonderful staff.

Business_and_leisure Self

10/10

Exceptional

30 Apr 2025

MATTHEW

Lovely, historic gem of a property. Staff and amenities are excellent. Enjoy.

10/10

Exceptional

21 Apr 2025

Beth

Old world charm.
Overall the staff was very accommodating. The place had a slightly rundown feel (My Venetian blinds did not fully close.

Leisure Self

10/10

Exceptional

29 Mar 2025

Nathalie

First time stay at Graycliff, though we had dined at their amazing highly rated restaurant before. The hotel is small and very upscale, beautifuly furnished with period pieces rather than cookie cutter type of look. Our room, even tho we booked the standard deluxe base room, was massive and felt like you had stepped back in time. It felt more like staying at a grand house that has been in the same family for generations. Tons of Bahamian and British touches everywhere, beautiful grounds, the main pool is unlike anything I had seen before at a hotel. The staff is superb, kind, friendly and we had great conversations with all about the history of the place, Nassau etc. Fantastic all around!

Leisure Partner

10/10

Exceptional

18 Mar 2025

Gordon William

Lovely old Bahamian Hotel with bags of character, comfortable room and out of this world restaurant

Leisure Self

10/10

Exceptional

14 Mar 2025

Verified traveler

Historic and opulent

A beautiful historic house - great for those wanting a quiet and quietly opulent break. We had a great time

Partner

10/10

Exceptional

07 Jan 2025

Heather

Perfect

The hotel is beautiful and tranquil with a fascinating history and old world elegance rarely found today. Dining and service here are superb. The staff are extremely helpful and friendly. It is perfect for those travellers who do not wish to stay in a large hotel chain resort.

Self

8/10

Excellent

28 Dec 2024

Agnieszka

Place like no other

The hotel is charming. Beautiful grounds and stunning swimming pool. Great location and nice area close to main attractions like queens staircase and other places. Very friendly staff. Our family had a good time at this hotel.

Friends_and_family Family

10/10

Exceptional

25 May 2024

Kevin

Classy Inn of antiquity.

Leisure Partner

10/10

Exceptional

22 Apr 2024

Finbar John

Just fabulous.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Veronica

Sensational stay!! Thank you Graycliff❤️🙏

Family

10/10

Exceptional

31 Mar 2024

Christopher

We really enjoyed this hotel. Is a really interesting building right in the middle of Nassau, very charming, we loved our room, which was very big, altogether a big plus and a big thumbs up.

Leisure Partner

8/10

Excellent

23 Mar 2024

Christine Diane

Stayed four nights, two adults. It’s an old building but it was very clean. Not a good property if you have trouble with stairs, since most of the rooms are upstairs. There is traffic noise and you can hear the piano and diners but that’s over by 11 pm. The food is overpriced for the quality but the wine is fantastic! The property is beautiful and must have been incredible in its heyday, but is overgrown and falling apart a bit. It’s an easy walk down the hill to Bay Street but the up is a workout. The staff and service was phenomenal!

Leisure Partner

8/10

Excellent

26 Feb 2024

Raymond

Beautiful historic hotel, excellent service. Hotel is in an isolated area away from other shops and restaurants, it requires walking along a dangerous busy street to reach the downtown. Hotel and food are fantastically expensive.

Leisure Partner

10/10

Exceptional

19 Feb 2024

Michael

Very classy

6/10

Pleasant

03 Jan 2024

Jules

What was once a lovely old property has fallen in to neglect. There are some definite highlights from our stay - Dimitri at the front was wonderful, helpful, incredibly kind & friendly. The tour of the wine cellar was interesting; the large pool was gorgeous although the other pool was dirty & gardens unkempt. There was never any staff at the pool.

The rooms were very spacious & elegant however had not been updated in quite some time, they smelled musty and my husband sneezed every time he walked in. The \"jacuzzi\" bath was a deathtrap, a gorgeous marble top around it made it impossible to get in / out of without straddling it & hoping not to slip. There was grouting missing, & the plug was impossible to put in the bath as it had so much limescale; same with the shower head. There was the renmants of a wasp nest on the shutter, I tried to open them so we could get some fresh air. The towels were thin & small. Breakfast was awful.

We arrived the night of the Junkanoo, and as we came home at 1:30am, there was a very drunken woman having a very loud conversation with her friend in the courtyard; I also had to go outside to ask the gentleman getting ready on the patio to stop yelling to his friends, there was also another guest who loudly spoke to his phone in the sitting areas / dining rooms. We had to walk through the parking lot to get to our room as the gardens were closed and there was construction, which felt weird. Overall not what you'd expect for $500 night.

Leisure Partner

8/10

Excellent

02 Jan 2024

Lisa

Loved the staff. Old hotel with the best charm. Management was very accommodating and kind. Staff very hardworking and pleasant. Would always come back, but some parts of the hotel could use a tiny bit of freshening up. A must see!

Leisure Family

10/10

Exceptional

27 Dec 2023

Madeleine

We stayed four nights and had a fantastic experience. The hotel is gorgeous and storied, the staff are unparalleled in their kindness and service; the gem inside the hotel is the restaurant and the sitting room where we enjoyed a signature champagne cocktail and listened to the fantastic house band. A truly fantastic experience from beginning to end. Highly recommend.

Leisure Partner

4/10

Poor

10 Nov 2023

Jean-Louis

Nice gardens. Access to rooms through service areas

Leisure Self

10/10

Exceptional

16 Oct 2023

Hayley

The Graycliff is a stunning property and we had the most amazing stay. Once you enter the Graycliff it is like stepping back in time where the ambience and excellence is at the forefront of your visit. The staff are attentive and nothing is too much trouble. The dining experience is something not to be missed and there is a pianist every night to add to the atmosphere and mystique of the Graycliff experience. Our stay truly was amazing and the history of the place adds to the uniqueness. To also stay at the same location as royalty and countless celebrities is the icing on the cake………. Graycliff - Don’t ever change!! Thank you for a wonderful stay

Leisure Partner

10/10

Exceptional

02 Aug 2023

Jose

What an amazing stay and in the heart of downtown Nassau. If you have the extra money to spend I recommend this place, literally a mansion! Read their history and you’ll understand. Poolside service, cigars in their patios and amazing food, Graycliff didn’t disappoint! Thank you to all the kind staff as well, you guys were amazing, hope to see you again soon.

Leisure Self

10/10

Exceptional

26 Jul 2023

Arin

Coming back.

My wife and I stayed at the Graycliff. I was scouting the location with the thought of bringing back a group of business people with me for an event at Graycliff. I loved how unique the property is. There are lots of resorts, but this is a special place. It is an old building, the grounds are peaceful. We found the staff to be helpful but not always in our space, which we liked. We will definitely be returning.

Partner

8/10

Excellent

18 Jul 2023

Mirela

It’s not as impressive as it could be . Everyone was hyped about this hotel but it was little run down and property was not taken care off . It’s a cool concept but I would not say it’s a luxury hotel .

Leisure Partner

10/10

Exceptional

03 Jul 2023

Goossen

It is absolutely fantastic, back in the times with super friendly staff in a movie kind of environment

Leisure Partner

8/10

Excellent

04 Jun 2023

Daniel d'Este

First of all, the staff and service went above and beyond and were super kind and helpful. The restaurant and food was fantastic.

The room was clean, but I believe that the air quality was poor because a day after staying there we developed coughs and i noticed some mildew around the AC vents inside. Wifi was very limited in the room, if available at all. A hot shower was difficult to achieve in the evenings.

All in all, it's what i expected given the older elegant building style. It would have been phenomenal if it was maintenanced a little better. The yard and pools were beautiful and not crowded. Regardless of the few issues, we would still stay there again and enjoyed our stay this time too.

Leisure Friends

10/10

Exceptional

02 May 2023

Cynthia

Taking in 2 strays....

We are eternally greatful for the willingness of Graycliff to take in two strays. Our flight was cancelled after a number of delays and Graycliff graciously accepted us after a very late booking-and gave us an upgrade. We had always wanted to spend a little time at Graycliff. We were just overwhelmed with the splendid hospitality, the amazing food and the feeling of Graycliff in itself. You can feel the history in every footstep you take. A special thank you to Kendra and the night security.

Partner

2/10

Poor

08 Apr 2023

randall

Reality does not reflect the advertising. Pools were unkept. Overall ran down.

Business Self

10/10

Exceptional

21 Mar 2023

Gladys D

Lovely romantic property. This is a little gem in the island. Amazing manager, great service from Henry, Valentino and the whole staff. Graycliff restaurant is perfection from the eggs benedic for breakfast to escargot and beef brochettes for lunch to an unforgettable dinner. We will definitely come back.

Leisure Partner

4/10

Poor

04 Mar 2023

Neal

A historic hotel wit historic deferred maintenance. Looks like half the rooms and common areas are out of service. Eat here but do not stay here. It is a 2-3* facility.

Leisure Family

8/10

Excellent

20 Feb 2023

Souka

The staff were super friendly and the location was fabulous.

Leisure Family

10/10

Exceptional

05 Feb 2023

June

Great location

Great location if you want to do shopping in Nassau. A few blocks to downtown. The grounds are well established n beautiful. Service was excellent.

Partner

2/10

Poor

06 Jan 2023

Thomas

Very disappointing, overrated and overpriced. Will never go back there and cannot recommend this place

Leisure Partner

10/10

Exceptional

26 Dec 2022

Sahang-Hee

Service was great and privacy was good too. One of the most beautiful swimming pools we’ve ever seen.

Leisure Partner

10/10

Exceptional

24 Jan 2022

Laurie

The property is a well-aged beauty that appears lovingly maintained. Only area of concern we had was the shower/jacuzzi tub: due to the configuration of the plexiglass attached to the tub, the floor flooded when we showered.

Leisure Partner

10/10

Exceptional

01 Jan 2022

Jill

Plantation style decor with fine service and extraordinary dining.

Leisure Partner

10/10

Exceptional

25 Dec 2021

Jill

Excellent dining. Fine old world charm.

Leisure Partner

8/10

Excellent

09 Dec 2021

Gabriele

In general my stay was good, but there are some complaints, e.g. my room was not made at 15.30 in the afternoon. The shower was not in the best shape, was afraid it brake down when using it.
The rates in the restaurant are too high, compared what you get, they are not justified.
I have the feeling they only benefit of the name Graycliff.

Leisure Self

10/10

Exceptional

08 Dec 2021

Haag,

All in all it was a great experience to stay at Graycliffs. The atmosphere is wonderful. It is such a difference compared even with high ranked hotel-chains.

Leisure Self

10/10

Exceptional

08 Nov 2021

Ian

The restaurant and the wine cellar

Leisure

8/10

Excellent

16 Oct 2021

Rebecca

Historic hotel with an excellent restaurant. The pool area was lovely.

Leisure Friends

10/10

Exceptional

11 Sep 2021

David

This is a grand turn of the century style old hotel. And I mean 1900 by the century. Lovely grounds and located in the heart of Nassau.

Business_and_leisure Family

10/10

Exceptional

04 Sep 2021

Cassandra

Amazing! Absolutely fantastic! Cannot wait to come back

Partner

10/10

Exceptional

09 Aug 2021

gayle

The Best of Nassau

This property is perfect for the person who enjoys character in a property - in a good way. While it is a very old building, it has been lovingly maintained. The room, more like a suite, had beautiful high ceilings with a four poster king bed and access to a veranda. The air con was outstanding - it needs to be in Bahamas. The photos of the pool are very accurate.

Partner

10/10

Exceptional

07 Aug 2021

Verified traveler

We loved everything and look forward to returning many times!

Leisure Partner

8/10

Excellent

21 Jul 2021

Verified traveler

Graycliff Hotel is a lovely place if you love old world charm and an intimate setting for a vacation. This was our second time here and the service was as excellent as always. We loved spending time at the gorgeous pool. The room we stayed in was beautifully appointed although the shower didn't work--just a trickle of water came out. We enjoyed evenings at the lounge listening to a pianist/singer that sounded like Billie Holiday. I was disappointed that the prices for dinner at the restaurant and the cocktails & cigar at the lounge seemed to be more exorbitant than two years ago when we were first there. It's a grand place but I'm not sure we would return again for that reason.

Leisure Partner

10/10

Exceptional

14 Jul 2021

Verified traveler

A beautiful stay - from the amazing historic room to the beautiful pool to the outstanding service and of course Ms Pam at the piano. A magical stay! I felt like I was a time traveler!

Leisure Partner

4/10

Poor

09 Jul 2021

Gabriela

A big big disappointment

The hotel lives on old glories. It’s clear that the owner hasn’t been investing a dime for decades. Restaurant overpriced and outdated, lacks of any choice of simple food at a more accessible price for hotel guests when they want just a bite for lunch. The place has a huge potential but has been totally neglected - tapestry old, stained and bad smelling, stunning marbles in bathrooms but full if cracks and stains, windows and doors not pained for ages, plastic flowers full of dust. What a pity. The place so full of history - it could be a jewellery, but it’s just old, neglected, and only exploited till possible. Would love to see it in a different hands - of somebody more conscious that times have changed and you have also give to the client and it’s not enough to sing the old glories. They are definitely gone in this place.

Friends_and_family Family

10/10

Exceptional

04 Apr 2021

Verified traveler

GrayCliff is magical. You can feel the history and enjoy the elegance of a first class service and excellent dining. The wine cellar tour was the Best adult experience I’ve had in a long time. If you have an appreciation for well thought out planning and organization the wine cellar is stellar, given the volume, it’s a beautiful place to experience. GrayCliff Hotel is my favorite place to be in Nassau. It’s a first class experience and worth every penny.

Leisure Self

4/10

Poor

19 Jan 2020

Verified traveler

Beware which room

Deluxe rooms advertised as having views of veranda or gardens but the Windsor room has no external windows at all. It has two internal windows with restaurant tables directly outside which means terrible noise as well as no natural daylight. There is also no TV in the room.

Staff were helpful in moving rooms at night but at checkout a different receptionist tried to charge extra for a room that was fully paid in advance.

Partner

10/10

Exceptional

27 Nov 2019

TWill

This property is a throwback to proper service, elegant dinning and a welcoming experience. The grounds are serene and provide a respite from the hustle and bustle of downtown Nassau. The food is divine and the afternoon tea is a treat. The staff are friendly and helpful. The newly opened artist area across the street provides an opportunity to acquire locally crafted on of a kind works.

Leisure Partner

10/10

Exceptional

24 Jun 2019

Verified traveler

What a magical place! All of it exceeded my expectations--the beautifully decorated room, the personalized service, and the lovely pool area. The hotel has a Colonial charm and intimate feel that becomes your own paradise. The restaurant is truly exceptional, with the exquisite food quality and presentation, and expert service. So many details are

10/10

Exceptional

21 Mar 2019

Verified traveler

Amazing grounds and room
Wonderful staff very friendly
Great food
Close to everthing

Leisure Partner

10/10

Exceptional

08 Jan 2019

Verified traveler

Greycliff is a totally unique property and experience. The staff is spectacular. We had a wonderful experience and plan to go back again.

10/10

Exceptional

05 Dec 2018

Verified traveler

It was a real surprise to find so nice place in Nassau where hotels are well overpriced for the level of service and amenities they offer. Graycliff was a real delight to stay!

8/10

Excellent

27 May 2018

Verified traveler

an old hotel, fixed up nice

10/10

Exceptional

05 Mar 2018

Catherine

A beautiful hotel with rustic classy charm. The restaurant has the best food on the island. There are also great things to do such as take a chocolate making and cigar rolling class. They own Bahama Barrels which is a winery across the street that was great to go to. Their pool is a beautiful masterpiece by itself with hand painted tiles on its bottom.

Partner

8/10

Excellent

17 Feb 2018

Verified traveler

Nice place to stay in town. Great location. Quiet. Large rooms. A bit dated. Lovely service. Pool area very beautiful.

8/10

Excellent

10 Feb 2018

bill

Great five star restaurant, rooms need some upgrading. Outside needs attention around pools.

8/10

Excellent

29 Dec 2017

Verified traveler

Relaxing

Great location to explore downtown Nassau. Quiet and comfortable property. Lovely pool.

Partner

10/10

Exceptional

27 Jul 2017

Paul

Old World Elegance

The best of an elegant era of hotel accommodations!!

4/10

Poor

17 Jul 2017

Verified traveler

Hotel is close to beach and downtown.

The location is good. But the facility and amenities at the hotel sucks. Due to which I have to cut short my trip.
The rooms are full of Mosquitoes, roaches etc.

10/10

Exceptional

27 Feb 2017

Lori

Just lovely

Top notch hotel. Great service. Lovely property. Terrific restaurant. It may seem petty but when you pay $400 a night you should be able to procure the 4 digit code to watch a movie, but alas this was not to be.

Family

4/10

Poor

18 Feb 2017

Ian MacIver

Grand old palace... it's time has gone!\nSoo sad!

We will never go back. Not to hotel anyway!
It's still a five star restaurant. Go for dinner. Dine in opulence. Enjoy a cocktail in the sitting room pre- and post- the experience. Ask for Mr. Miller.
But avoid the hotel. If you get tricked stay only one night. There is new sherriffs in Providence. Pick any of them in Cable Beach or Paradise Island. Don't wait till 8 A.M. For a coffee or room service. So sad!

6/10

Pleasant

30 Dec 2016

Nice hotel but if old fashion...

This hotel is very historic to the Bahamas. A lot of history but the service is very slow if you are planing on 5 stars you expect great service but the service is quite opposite. Staff is not friendly very hard to find someone to help you. I would not say it's one of my best vacations.

8/10

Excellent

24 Nov 2016

Michael

Incredible Restaurant Hotel is a bit worn

The hotel is a bit worn and in need of maintenance. The staff are incredible and the restaurant is second to none.

6/10

Pleasant

21 Nov 2016

Hotel was very loud due to some music festival across the street. Water was occasionally not running. Safety box was locked and not unlocked for a day by personal.

Dinner was completely overprized! Not again

10/10

Exceptional

18 Nov 2016

Joe

Amazing!!

It truly is amazing in every sense of the word. I am still stunned at how beautiful this location and I have been home for nearly two weeks. I can't imagine staying anywhere else while in the Bahamas because of its location right near downtown and it's amenities.

We stayed in the Baillou room and when we first stepped in we were blown away. It felt like a Caribbean palace. To be fair I've never stayed in a suite before but it exceeded everything that we had expected for our stay.

If you are thinking about getting married in Nassau check out this place! My wedding here was magnificent thanks to Cecile and I will be forever grateful to her for helping create such a beautiful evening for our big day. We will absolutely return for our anniversary one of these years.

Now the reason for the 4.5 star rating for the staff is because the woman at the front desk Friday morning rolled her eyes at me before I could ask her to call a taxi. I had been in a couple times that day so I'm guessing it annoyed her seeing me come back but I still don't think that's acceptable.

With that said, I was so amazed by everything else the Graycliff had to offer I forgot about it almost immediately. Everyone else was incredibly helpful and that really help make this trip that much more enjoyable.

Don't forget to try the Graycliff Chocolate and hand rolled cigars! So good!!