The Royal at Atlantis

Bahamas , Nassau
PARADISE ISLAND, One Casino Drive Suite 12
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100 reviews shown

8/10

Excellent

12 May 2026

Lawrence

Room was clean and so was the property. I liked all the servers and bartenders. All greeting with a smile and very polite. The Royal was under renovations during my time there. They were doing the rooms right above us during my stay. The construction was happening during the day so it wasn’t a huge deal but was somewhat annoying as it was occurring right before dinner.

10/10

Exceptional

11 May 2026

James

Impressive place; our room had a great view, both of the ocean and of the resort grounds, which included outdoor pools full of marine life. The water park was fabulous. Our kids said it was the coolest place they had ever visited.

We did wish that our balcony was a bit bigger.

Family_with_children

10/10

Exceptional

11 May 2026

Stephanie

Loved our stay at Atlantis!

Family_with_children

10/10

Exceptional

10 May 2026

Sanel

Excellent hotel with a ton of fun activities for kids

Family_with_children

10/10

Exceptional

10 May 2026

Anda

Excellent destination when traveling with kids.

10/10

Exceptional

10 May 2026

Michele

The Atlantis is amazing. I highly recommend this to anyone. There is so much to do and the resort is absolutely beautiful.

Family

10/10

Exceptional

06 May 2026

Sierra Noel

Great staff, room service and cleaning services were really good. The bar staff are really friendly. Favourite bar vibe was Plato's but best service was at the shake shack bar. Anthony and Ria are great

Partner

10/10

Exceptional

06 May 2026

Erika

Amazing hotel, great for families traveling with small children.

Family_with_children

10/10

Exceptional

06 May 2026

Olga

The rooms were clean, staff was very kind and the casino was close to everything at the royal. :)

10/10

Exceptional

05 May 2026

Nahum

Great family vacation

6/10

Pleasant

04 May 2026

Hassan

Property is great but the only thing I don’t like was the staff. Some staff were just very rude

10/10

Exceptional

03 May 2026

Lara Seph

Amazing please to enjoy vacation

Partner

4/10

Poor

03 May 2026

Karim

Nothing

10/10

Exceptional

03 May 2026

Robert

No issues, staff was helpful.

Friends_and_family Friends

4/10

Poor

03 May 2026

Selina Williams

My husband and I first stayed at the Royal for our honeymoon in 2021 (a year after our wedding due to COVID), and we absolutely loved our experience. We recently returned in 2026 to celebrate our 6th wedding anniversary and even brought along some family members for their first visit. Between 2021 and this most recent trip, I recommended the Royal to just about everyone I knew I truly couldn’t say enough good things about it.
Unfortunately, this visit left me feeling disappointed.
While I understand that prices have increased, with VAT and gratuity now added to everything, I was more than willing to pay based on the exceptional experience and hospitality we previously received. However, I did notice a significant decline in service compared to our first stay.
Throughout our time there whether leaving our room, grabbing coffee, enjoying lunch by the pool or beach, or dining in the restaurants the staff did not seem as welcoming or engaged. In the past, what stood out most was how kind, soft-spoken, and genuinely warm the employees were. They made an effort to connect with guests and truly understood that we were there to relax and escape from our daily lives. This time, that feeling was largely missing.
Additionally, the ongoing construction made it difficult to fully relax in our room during the day, which took away from the overall experience.
The past few years have been especially challenging for my husband and me, and we were really hoping this trip would provide a much n

Family

10/10

Exceptional

02 May 2026

Roger

Amazing water park for kids. Had an incredible week all around!

Family_with_children

10/10

Exceptional

02 May 2026

Lucinda marie

Yes

10/10

Exceptional

02 May 2026

Iurii

Best

6/10

Pleasant

01 May 2026

CAROLINE

This is a great place if you've never been, its one of a kind. We came here 2 years ago and it was great, however, having been there for a week last week in April, the staff was dissapointing. They weren't friendly or happy to be there for the most part, of course there were a few exceptions but no regard for clientele, dismisive, and felt like you were bothering them. Any activities for kids is not included and overpriced, you have to leave your kids and can't participate with them, no thank you.

10/10

Exceptional

01 May 2026

Kaitlynn

Everything was 10/10 the staff and the locals are amazingly nice don’t let the touristy area scare you from going to the heart of the city with the locals there’s the sweetest people I’ve ever met! Best country I’ve visited and I will be back!

Partner

6/10

Pleasant

01 May 2026

lisbeth

The place is beautiful. Staff are not so friendly

Partner

8/10

Excellent

01 May 2026

Jesse

Very nice

6/10

Pleasant

30 Apr 2026

lee

Rides were closed half the time pools close at 7pm and there was only 1 jacuzzi on the property which also closed at 7pm. We paid for an ocean view but we had a view of the property. Everything was so overpriced, food, drinks, roundup airport to resort. Food was mediocre nothing to brag about and like I said overpriced. Toilet kept flushing by itself very noticeable during night cause we’re trying to sleep.

Family_with_children

8/10

Excellent

29 Apr 2026

Sharon

Dont know about the bar.

Partner

8/10

Excellent

29 Apr 2026

Igor

The hallways and common areas were very cold. Too cold to be comfortable. Spa staff for the most part was great except for the nail tech. She was 20 minutes late. Not friendly at all and rushed me through my service.

Friends_and_family Friends

6/10

Pleasant

28 Apr 2026

Michelle

The hotel was enormous, it has tons of amenities and lots to do. Only drawback was that things were very far apart so lots of walking. Our room was large and beautiful, we stayed in the 2bedroom regal suite, perfect for families. However, the food was disappointing, especially for being so expensive. Seafire Steakhouse was our favorite restaurant on the resort and worth the money, otherwise Shake Shack was most reliable and tasty.

10/10

Exceptional

28 Apr 2026

Karen

Spent 5 nights with my family & we had an amazing time

Family

10/10

Exceptional

27 Apr 2026

Wanda

Atlantis never disappoints. From point of entry to departure - top notch all the way. A fantastic place to celebrate my birthday. Loved every minute!

2/10

Poor

26 Apr 2026

Anand

To many issues no hot water.. construction underway etc

Business

10/10

Exceptional

26 Apr 2026

Stuart

3rd visit to the Royal at Atlantis and still at the high standard we experienced 10 years ago. Something to do for everyone. Our kid’s are now 23 and 26 and it’s still their favorite place, and ours. Like everything and everywhere prices have gone up, however didn’t spoil our overall experience. We’ll be back in a couple of years and looking forward to our 4th visit! Julieanne in the VIP check in area was also awesome, Thank You! Only negative was the standard of the vehicle on our return transfer back to the hotel, hoping that Expedia can help solve this for us as we booked the transfer direct with Expedia.

Family_with_children

10/10

Exceptional

26 Apr 2026

Brianne

Great food, perfect weather, fun entertainment and the amenities spectacular! Celebrated my 26th wedding anniversary and it was nothing short of amazing at The Royal Atlantis in the Bahamas!!

Partner

10/10

Exceptional

23 Apr 2026

Amanda

Our room was clean, the food/drinks were good and the amenities were fab!

10/10

Exceptional

23 Apr 2026

Juan

Muy buen servicio de recamarera

Family_with_children

10/10

Exceptional

22 Apr 2026

zeming

Very convenient location close to everything, amenities are expensive which is expected, very clean and recently renovated so thats a bonus, unlimited access to waterpark, would really recommend staying at Royal!

Partner

4/10

Poor

21 Apr 2026

Melissa Ellen

BAD: Our first full day we had jack hammering/construction beside and one floor down from our room. We could not enjoy our room from 8 to 5 because of the noise. Upon complaint, they were in no hurry to compensate. We had to speak to them 4 times and finally got a $100 credit at the end of the stay. NOTE: If you get breakfast included, make sure they take it off your bill at the end. They handed me a bill and then said \"oh yes, I will take that off right now.\" It felt really shady.

GOOD: The cleaning staff did a GREAT job in the rooms. The aquarium was wonderful.

Partner

10/10

Exceptional

19 Apr 2026

Christopher

Great resort with a fun water park, beautiful beach, many restaurants, and a fun casino

Family_with_children

10/10

Exceptional

18 Apr 2026

Jeffrey

We had always wanted to visit the Atlantis after having a brief experience whilst on a cruise years ago. We had friends who had given it rave reviews and wanted to experience it for ourselves. The resort lives up to the hype... and the cautions (very expensive!!). Armed with forehand knowledge, we were able to manage the costs (often had meals offsite) and had a remarkable time!

Partner

10/10

Exceptional

18 Apr 2026

April

We had a blast an enjoyed everything about Atlantis! It was absolutely beautiful, we stayed in the Royal Tower and it is an older building but kept up with nicely. Our room was right over the turtle exhibit, with a water view, it was gorgeous! We enjoyed the pool (easy to get chairs even during peak time) and did a couple slides too (no kids, just us, mid 50’s), had fun!!! There is so much to do, we are already planning a trip back!!!

Partner

10/10

Exceptional

18 Apr 2026

Jeffrey

2nd time here and I wanna come back every year. It’s so much fun

Partner

10/10

Exceptional

17 Apr 2026

Bryan

Easy to have a fun family vacation

Family_with_children

8/10

Excellent

17 Apr 2026

Annette

We love Atlantis and had an overall great stay. Little things that bothered me was that the kids crush disco was closed one day during the week - in spring break, with so many kids at the resort. Also, we had poseidon breakfast included in the room price but there was still every day an addition to the folio and I had to ask the staff to take it off. Hotel guests still behave antisocial and hog chairs at 8 am, throw their towels on them and then don't use them for hours. Staff should do something about that. And this time was the first time ever that people stole our fresh towels twice!

Family_with_children

4/10

Poor

16 Apr 2026

Matthew

Reality did not meet expectations for the price. Most of the waterslides were shut down. Food menus limited. Very dirty overall. And the prices were astronomical!!!!

Family_with_children

4/10

Poor

16 Apr 2026

Shawn

Guest services staff where very rude and not helpful-Buffet staff where so nice and helpful-water park staff seemed bothered by questions. 6 out of 8 slides where down a majority of the time we where here. Maid service threw away our snacks we spent a mall fortune on!

Family_with_children

10/10

Exceptional

15 Apr 2026

Louis Medina

My family had an amazing time at Atlantis. The whole complex is top notch. The waterpark and pool areas were so much fun. We loved the ocean and snorkeling at Cove beach and Reef Beach. The casino was lively and the Royal itself has so much to do. The only thing that I will complain about is the food. Mediocre at best and way too expensive just not worth the heavy price. I wouldn’t mind paying if it was top notch food but just okay. The Overall experience was worth it just a beautiful Vacation.

Family_with_children

10/10

Exceptional

15 Apr 2026

Warren

Loved our room!

Family_with_children

6/10

Pleasant

15 Apr 2026

Ines

The property is overrated.

Family_with_children

10/10

Exceptional

15 Apr 2026

Ellen

The pool and water park were too busy and should be only for guests staying at Atlantis

Family_with_children

10/10

Exceptional

14 Apr 2026

Nevaeh

So much fun! Loved the water park & lazy river, amazing vibes

10/10

Exceptional

13 Apr 2026

Yvonna

Very relaxing

Partner

8/10

Excellent

13 Apr 2026

Jennifer

We had a room that kept flooding and someone took my clothes from my lounge chair. Most of the waterpark rides were closed. It’s usually my favorite place to go…

Family_with_children

10/10

Exceptional

13 Apr 2026

zenalda

Easy vacation

8/10

Excellent

12 Apr 2026

Brajendra

We had an Ocean Front Imperial room with magnificent view. However the room did not have any full mirror and also the shower area was very small which we did not expect for a upscale room in Atlantis. The resort is full of activities and food options were nice and wide. Overall enjoyable.

8/10

Excellent

12 Apr 2026

Pamels Jean

Too many cruise ship people allowed, lines for water slides too long, pools too crowded.

Family_with_children

10/10

Exceptional

12 Apr 2026

Alexandra

The entire property was very clean and well-kept. We spent a lot of time in the casino at Bar Sol and Johnny was the best bartender we’ve ever had! Incredible drinks and amazing service. Overall we had a great experience and will absolutely be back.

Partner

8/10

Excellent

11 Apr 2026

Luz

Amenities are always great at the Atlantis, the casino, aquarium, rides, shops, all a good experience. Rooms at the royal are pretty outdated, very old rug, very old shower curtain, which made it kind of uncomfortable to shower, old bathroom in general. Service in general was good/average.

Family_with_children

6/10

Pleasant

10 Apr 2026

Leah

Buffet was mediocre at best considering the price

10/10

Exceptional

09 Apr 2026

Travis

Water tasted and smelled really bad

Family

8/10

Excellent

08 Apr 2026

Jillian Anne

Most water slides were closed during our stay.

Family_with_children

8/10

Excellent

07 Apr 2026

Dale

Overall, we had a good experience. We were prepared to pay high prices so that helped with the sticker shock! We were shocked at the number of families with multiple kids! But to be fair, the cost of the water slides and other adventures was included (we also had the daily breakfast buffet which were the best meals of our trip). Food in the Village was disappointing—just so-so. We were a party of 7 with 3 kids so we didn’t try the more expensive restaurants. We had a king bed in The Royal and found it spacious and met our needs (though a microwave would’ve been appreciated). We had a harbor view that was beautiful but no balcony to sit out and enjoy it. If you have never been, Atlantis is HUGE! Signage is generally good but there were a few times in the beginning that we had to backtrack to find our way. We are walkers, but we did see shuttles. We used Bahamas Experience to transport to and from the airport (group shuttle for 2 round trip was $115). Trip from the airport was fine but on the return trip, the shuttle was 35 minutes late which really stressed my husband out! It all worked out but who needs the stress? We have no desire to return.

Family_with_children

8/10

Excellent

06 Apr 2026

Julia

We stayed in the Royal Tower (west) on the 17th floor with an ocean view. The view was amazing! Upon check-in, the staff was so kind, helpful and welcoming. The grounds are beautiful, aquariums amazing and the rooms and property were very clean.

Staff: They were hit and miss on whether they were kind and helpful. Our daily housekeeper was so kind and warm. We loved seeing her each morning. As for restaurant staff, I feel like the automatic 15% tip does not do anything for the customer. majority of the restaurant staff gave the impression they were annoyed you were there. Some staff were great, but the ones who made it very clear they were unhappy made our dining experiences vastly different. Especially when we spend on average $800 a day on food and beverage. It was expensive! Which we were prepared for. We ate at the finer dining places and ordered/drank what we want.

Waterpark: There was not one day we were there that all the slides were open. If you asked any of the attendants, they told us to find a manager because they don't know when the closed slides would be open. They were very annoyed when we asked.

Pools: These are very well kept, and we had no problem getting chairs each day. Yes, the front row was all taken, but we were always able to find chairs somewhere.

Family_with_children

10/10

Exceptional

05 Apr 2026

Jurgen

The best resort I've ever been!

Family_with_children

10/10

Exceptional

05 Apr 2026

Anandha Krishnan

The priperty was too good and so much fun for the family . The pool beach and claudios and chopstix was so tasty . Lived Atlantis and would visit again

Family_with_children

10/10

Exceptional

04 Apr 2026

Melinda

Very nice stay for extended families!

Family_with_children

10/10

Exceptional

04 Apr 2026

Douglas

We traveled with family including an 8 year old. We had a great time. The hotel was nice and the weather was great. We had a little frustration that a significant percentage of the water slides at the Atlantis water park were closed when we were there in March. Be aware that food prices are about double what we would pay in the US mainland for food that mediocre

Family_with_children

10/10

Exceptional

03 Apr 2026

Yiwu

Good

8/10

Excellent

03 Apr 2026

Rod

The only thing we did not like is that they have 1 outside hot tub for 14 pools, and 3 of the 9 days it was either not hot enough ( slight warm to cold) or the water level was so low and not hot and telling management did not do any good. When ever I complained I was told they would send someone but nobody came after repeated calls. Also at the Mayan Temple the Serpent Slide was down 4 days out of our 9 day stay and at the Power Tower almost everyday 2 of the 4 slides were closed. It seems to me if you have 8 adult slides why cant you keep them all up and working every day since we are paying $800 for a suite but only enjoying 5 out of 8 slides daily. I will say the mile long rapid ride was working everyday and was a real blast. The staff at the buffet was great as was most of the inside staff, however some of the outside staff would not look at you if you asked a question and seemed not interested in their job while others were fine.

Partner

10/10

Exceptional

02 Apr 2026

Blerim

Yes

10/10

Exceptional

02 Apr 2026

Michelle L

Always enjoy our time at Atlantis. The water park is so much fun. Love the beaches. The theme is so fun and done so well at the resort. Can't wait to return

Family_with_children

2/10

Poor

31 Mar 2026

Sandy

Hello,

I am writing to express my disappointment regarding my recent stay at your property and to request appropriate compensation for the issues I experienced with my reservation.
I had specifically booked a room with two queen beds to accommodate myself and my two sons. Upon arrival, I was initially given a room with only one bed. After bringing this to your staff’s attention, I was reassigned to a different room in another tower. Unfortunately, upon entering that room, we discovered that the carpet was wet, making it unsuitable for use.
I then had to return مرة again to the front desk, where I was reassigned back to the original room with only one bed. As a result, one of my sons was forced to sleep on a rollaway bed. This was not the experience I expected, especially considering the amount I paid for our stay and the importance of this family vacation.
Seeing my son sleep uncomfortably on a rollaway bed was both unacceptable and disheartening. I believe this situation warrants compensation, as the accommodations provided did not match what was originally booked and paid for.
I would appreciate your prompt attention to this matter and a fair resolution regarding compensation for the inconvenience and diminished experience.
Thank you for your time and understanding. I look forward to your response.

Family_with_children

10/10

Exceptional

31 Mar 2026

Dawn Alison

Excellent hotel. It has everything to offer. We had a great week at the Atlantis hotel resort and would certainly go back. I would strongly advise booking the restaurants in advance as they get booked up quickly. 5*

Family

8/10

Excellent

31 Mar 2026

Chris

Beautiful. The Royal was great in that it was closest to the water park. My kids actually enjoyed spending some time at the coral pool and overall I actually enjoyed the vibe there a little more. Staff was always helpful although I was a little surprised at how “grumpy” some of them came off as. We ate at a few places; Carmines, Shake shack, the buffet, Plato’s, Bimini road, and the Deli. We all ended up with stomach issues particularly after carmine’s and Bimini. 1-5 I say food was a 2 at best and costs an arm and a leg. I understand the concept of importing but still the price felt extreme. The mini golf would have been fun but even that was $40 per person! I can’t imagine any justifiable reason for that.

All that being said, we had a blast and it was beautiful. We will be back, albeit better equipped and prepared next time.

Family_with_children

10/10

Exceptional

28 Mar 2026

CAGLAR

Food and beverage prices are excessively high—high enough to make customers feel overcharged. The staff also come across as quite cold; when you ask for something, they often respond without even making eye contact. That said, this isn’t limited to the hotel staff—it reflects a broader impression of the Bahamas overall. Other than that, everything was great.

Family_with_children

8/10

Excellent

27 Mar 2026

Nicklaus Charles

Lively casino, pretty views everywhere you go, renovations being completed throughout the property.

10/10

Exceptional

27 Mar 2026

ASIF

Yes

Family_with_children

8/10

Excellent

26 Mar 2026

Corrie

Great vibe. Staff was amazing.

8/10

Excellent

26 Mar 2026

Heather

3/26/26 Beds and pillows are absolutely terrible, however rooms were extremely clean and ocean front is spacious. Some days pools were heated, other days were not. Staff: some were nice, most seemed miserable. Bartenders were upbeat and fun at the pool. Food: excellent. Variety of Bahama culture and American. Pools are small but plenty of chairs. Beach incredibly nice. Inside halls, restaurants, common area is so cold- make sure you have a sweater. Resturaunts very hard to get in to - but the buffet was delicious, you’ll be just fine for dinner.

Family

6/10

Pleasant

26 Mar 2026

Khaled

Not worth the money they charge.

10/10

Exceptional

25 Mar 2026

Happy

As expected and great amenities for resorts. Our family loved it

Family_with_children

8/10

Excellent

25 Mar 2026

Rachelle

I didn’t like that there are no larger balconies. Some rides were closed. Staff were very friendly and helpful

10/10

Exceptional

25 Mar 2026

Emily

We really enjoyed the lazy river and swimming with the Dolphins. I will say the food was more expensive than we anticipated both on and off the resort.

6/10

Pleasant

25 Mar 2026

Shiv

Ocean view

Family_with_children

6/10

Pleasant

25 Mar 2026

Shiv

Older property, needs updating. Toilet was gurgling and making noise frequently during the day and night. Remodeling in the room next to ours was annoying and noisy during the day. Construction started early in the morning

Family_with_children

10/10

Exceptional

25 Mar 2026

Young

No hot water in early morning.

6/10

Pleasant

24 Mar 2026

Rainiero Jose

The view from the room was amazing, the cleaning crew was amazing as well, we did experience water pipe sound through each night of our stay in room 8584, my kids did not sleep well because of the sound.

8/10

Excellent

24 Mar 2026

Christin-Maria

Nice hotel but very expensive

10/10

Exceptional

23 Mar 2026

Colin

Beautiful ocean view - staff was kind and respectful. Need more places to get towels and wristbands for the water park is my only complaint.

Family_with_children

6/10

Pleasant

22 Mar 2026

Allen

Very overpriced, food was extremely overpriced. They charge you a gratuity automatically which makes the staff pretty complacent, and not attentive.

8/10

Excellent

21 Mar 2026

Kevin

Food was not as good as it used to be. Marina Pizza was an 8.5 out of 10 in previous years and was 5 on this last trip.

Family_with_children

6/10

Pleasant

21 Mar 2026

Tynisha

The hotel is overrated for the cost. The pool and room require an upgrade. Room.had AC issues where the room would not cool to desired temp, TV issues no streaming services, bathroom spacious but tub was old and need a remodel. Maintenance work door to our room with loud noise, ice machine not working on serveral floors. The price was just ridiculous understand it is not an all-inclusive resort. But to pay for example $9 for a Celsius drink that is normally $2.50... absolutely not. This was a hosting hotel for the wine and food festival which is the reason we stay here but would recommend the festival just find a another resort to stay. Dont believe the hype, the pools and water park is underwhelming.

Family

10/10

Exceptional

20 Mar 2026

Alphonse

Fantastic view, plenty to do for the kids, good overall experience

Family_with_children

10/10

Exceptional

20 Mar 2026

Paul

Great

10/10

Exceptional

20 Mar 2026

Charles

Love the property, but not a smooth check-in unfortunately. First notice that room was ready was bogus and did not get any other notice. Stopped by the front desk after 4pm to see and it was available.

10/10

Exceptional

17 Mar 2026

Yixin

We had an ocean view room with stunning views, also can see the aquarium from the window. Best ever experience

Family

10/10

Exceptional

17 Mar 2026

Katie

Definitely worth the upgrade to have a beach view! We had the best time. The room was clean; staff was extremely friendly and the resort exceeded expectations.

Family_with_children

10/10

Exceptional

16 Mar 2026

Charles Richard

Marina View was awesome. Complex is very nice and clean. Perfect for large groups and families.

Family_with_children

10/10

Exceptional

16 Mar 2026

Andrea

Beautiful hotel, restaurants are great, great for families, staff is nice beach is great! All great things!

Family_with_children

10/10

Exceptional

15 Mar 2026

Tia

Clean room, staff was nice, ocean view was fantastic!

Family

10/10

Exceptional

14 Mar 2026

Klaus

Friendly and attentive staff. Clean facilities, good food, family friendly. A little pricey overall and the ala cart activities could have some level of inclusion for the extended stays.

Family

10/10

Exceptional

13 Mar 2026

Michael

The whole resort is amazing. Plenty to do and see.
Staff is great and always smiling.
2 adults and 1 7yrs old. Came home happy and planning our return.

Family_with_children

2/10

Poor

13 Mar 2026

joseph

Moldy room. Overpriced low quality food. Will not be back.

Family_with_children