Name: The Royal at Atlantis
Address: One Casino Drive Suite 12, Paradise Island, 00000, BS

6/10

Pleasant

05 Aug 2026

Shakie

you have to keep in mi d that it is an incredibly large property when you decided to go to Atlantis. As much as it is beautiful and walking for 10 minutes sounds pleasant, it’s not when you have kids with you and you are carrying g a backpack. I would say it is not a very convenient place as just to go get food, drink, or get to a water station is a big walk unless you are planning on just hanging out by the pool. In addition, the water park…..it’s not as large as it sounds. It is not a bad place but I would t go again myself.

10/10

Exceptional

05 Aug 2026

Diana

Beautiful place to visit I love it.

10/10

Exceptional

05 Aug 2026

Anthony

Best Resort we’ve ever stayed at!! My kids loved it. Thank you!

4/10

Poor

04 Aug 2026

Margie

We arrived and paid for early check in and did not get early check in. Once we did get to our room the bathtub was dirty the pillow cases were dirty and the entire hotel smelled like mildew. Some of the staff was snobby. You ask them a question and they just point! They charge for everything and have this VTA or VAT ( whichever one it is) tax on everything and everywhere you go in the resort.

8/10

Excellent

04 Aug 2026

Kaila M

If traveling with children than the Royal is it if traveling as adults do the Cove or Reef. Also cashless resort. You only need cash for going off the resort.

10/10

Exceptional

04 Aug 2026

Christopher Angelo

For such an amazing and high end resort, Thought the staff would have been more friendly and helpful.

10/10

Exceptional

03 Aug 2026

olivia

The property it’s amazing , you can not be bored. Very beautiful property and well kept. The only complaints very difficult to get towels at the pool and the staff at the pool kiosks not very friendly or helpful

10/10

Exceptional

03 Aug 2026

Damar

Great time

10/10

Exceptional

03 Aug 2026

Shannon Marie

Best vacay ever! 10/10

8/10

Excellent

03 Aug 2026

Johanna

Nice location, however, food was extremely pricey.

10/10

Exceptional

02 Aug 2026

Jennifer Rae

This was a worry, free vacation. Everything was within arms reach or walking distance, which made it a very relaxing vacation.

4/10

Poor

02 Aug 2026

Thomas W

Welcome to the Roach Coach Hotel. We were laying in bed when greeted by a HUGE cockroach. We were on the 7th floor of the Royal Tower so the place is infested. Front desk didn't seem to care much. Management didn't seem to care at all. No offer to move rooms. If going to the Bahamas go to BaHa Mar. We were also greeted more roaches when leaving. We will not return! Bring bug spray if staying here!!!

6/10

Pleasant

02 Aug 2026

Stephanie

Atlantis was fun, the resort is dirty. The staff are unfriendly. The service was poor. We found a roach in our room. The rooms were very dirty. Nobody seemed to care. My boys, ages four and five had a blast.

8/10

Excellent

02 Aug 2026

Denisha

We enjoyed ourselves but some of the staff seemed unwilling to help by giving unclear answers when we asked for help. Some of the staff was very nice so it just depends on who you speak to.
The amenities were great but their rapid river left us with some cuts and bumps. Food is overpriced but that's expected. Recommend signing up for a tour of the island for a complete experience

10/10

Exceptional

02 Aug 2026

Ricardo

Great Hotel, I’ll defenetly come back

10/10

Exceptional

02 Aug 2026

Alan

I’ve stayed here 8 times and each time was better than the last

10/10

Exceptional

01 Aug 2026

Edgar Ortega

Had a great time everything was so much fun in this resort a lot of activities do do will definitely be going back.

8/10

Excellent

01 Aug 2026

Wendy

The property is aesthetically pleasing, and I appreciate the comprehensive amenities provided, negating the need to depart the premises. However, I must highlight a discrepancy: the room allocated did not align with our reservation, as we had specifically requested a king-sized bed but were provided with two double beds. Furthermore, I observed some staining on the flooring and an unsecured electrical outlet. The absence of a microwave in the room was also a notable omission. Considering the price point, I believe a more inclusive offering would have been appropriate.

4/10

Poor

31 Jul 2026

Tarlochan Singh

Dubai Atlantis is a lot better - Hospitality, quality of food etc.

10/10

Exceptional

30 Jul 2026

Chrystian

10/10

Said my 11 year old

10/10

Exceptional

30 Jul 2026

Rafael

Had a pleasant stay.

10/10

Exceptional

30 Jul 2026

GEVORG GEORGE

Great resort for all families.

4/10

Poor

29 Jul 2026

angela leme

Our stay was very disappointing. Check-in was delayed, long lines throughout. No pool towels available all day and every day. Staff were often rude and inpatient. Everywhere was overcrowded. The room itself was clean but the barely any water or water pressure came out of the shower head; making it very difficult to take a decent shower. The pool areas were not well maintained with a lack of chairs and amenities. It’s an enormous property with an enormous amount of visitors but there was only one shower to rinse off after the beach. We do not recommend this hotel.

8/10

Excellent

29 Jul 2026

David

Overall the property is very nice, unfortunately the restaurant and food choices are highly priced and average quality at best. I don’t think I would choose to eat at any of the restaurants on property if had another choice. The staff are relatively good but not overly interested in helping.

10/10

Exceptional

29 Jul 2026

Giovanni

Clean and well maintained

10/10

Exceptional

27 Jul 2026

OSCAR

Love it. The Royal tower bedrooms clean & update. Staff very friendly. Location perfect, beach clean and warm water. We had an amazing time

8/10

Excellent

27 Jul 2026

Elizabeth

The staff were very friendly and polite. The room and property were very clean and any issue that we had was immediately addressed. There were many good choices for food and always something to do.

10/10

Exceptional

27 Jul 2026

Heather

We had a wonderful time here and the kids LOVED IT!

10/10

Exceptional

26 Jul 2026

Andrea

Accommodating pleasant staff!

10/10

Exceptional

26 Jul 2026

jason

Only half the slides were open, other than not everything was great lines were long since there were only have the rides open.

6/10

Pleasant

26 Jul 2026

Guadalupe

Room service was ok. Expected better.
Issue with shower was clogged, sink same and a bad odor was persistant.

10/10

Exceptional

26 Jul 2026

erich

Very good all in all!

6/10

Pleasant

26 Jul 2026

ALEXON

Property overall was good . Clean and great amenities . That being said everything is extremely expensive . We stayed at the royal . No microwaves or fridges so you have to eat out every single time . Poseidons Table maybe not the best place we ate at $40 per adult and $20 for each child . For a very basic breakfast . And the food wasn’t great . We were unable to stream the movies we purchased for our daughter at night but were kindle reimbursed . And had trouble getting running water on occasions . The hotel gave us a $100 credit which we thought was insufficient . We missed our dinner reservation as a result .
The resort is an absolute joy for kids I’ll say . Animals all over , we loved the aquarium , the dolphin key , and the kids water park . Despite being there for 5 days there was so much we didn’t get to do . Place was really big and overwhelming .

10/10

Exceptional

26 Jul 2026

Luzalicia

The resort was beautiful, very clean and the hotel staff was very attentive. The room was amazing. We loved the hotel and had plenty to do around the resort. My only complaint was the food prices. Food costs were insane. If the quality is there, great! It’s totally worth it if the food was amazing but when it’s a plain turkey sandwich (not even any condiments) and we are scrounging to find something decent in the menu and leave paying over $230 for a family of 5- that is insane. We just had sandwiches that could’ve been made with better quality at home. That being said - Do not bother with Murray’s! I would have left a review for that restaurant directly if I could have found a place to do so: Completely not worth it. Restaurant staff around the resort was either amazing or completely rude and did not seem like they wanted to help or be bothered. There was no middle ground whatsoever. The beautiful scenery was worth it though.

10/10

Exceptional

26 Jul 2026

YUDELKIS

We stayed for only 2 nights but had a great time. Kids enjoyed the water slides and beach was great. The lagoon at the Cove was a hit for snorkeling and seeing a variety of little fish.we had a great experience overall.

2/10

Poor

25 Jul 2026

Mynequa

Expensive and outdated

10/10

Exceptional

25 Jul 2026

Vu Gia

Good

10/10

Exceptional

25 Jul 2026

Robert

Clean room friendly and helpful staff

8/10

Excellent

25 Jul 2026

Jaspinder

Good

10/10

Exceptional

25 Jul 2026

Arnulfo Gustavo

Huge and gorgeous resort absolutely well maintained, full of activities.

10/10

Exceptional

24 Jul 2026

Emily

The property is excellent, the food is great . The shake shack is the best by far. I’ve been here 9 times and always enjoy the trip . The bartenders and staff at the coral pool are the best! The staff at the Royal are just as great. The staff and servers at the kiddie pool are very rude ! The raised their voice when asked a question. They lack class! They do not compare to any of the other staff members at property. Very disappointed in their behavior. I’d like to talk to someone more about that experience in detail . It involves details about the bill and room key.

8/10

Excellent

24 Jul 2026

Hooman

Nice water park, clean

10/10

Exceptional

24 Jul 2026

Darrayl

Every day was. A paradise. I lived the trip. Food a bit pricey

6/10

Pleasant

24 Jul 2026

Idalis

I didn’t like the lack of customer service staff seems upset not helpful at all

Family_with_children

4/10

Poor

23 Jul 2026

Letty Ann Cantorna

Don’t waste your time or money coming here. 90% of the people here are rude and not very helpful. Seems like they hate us tourist people. We stayed at Royal Atlantis a standard 2 queen room was nice and spacious. Not much restaurants to choose from and everything is expensive. The water park was a joke, most of the waterslides are closed. And when they are open, they open whenever they want. We waited hours for a waterslide to find out it wasn’t opening. And no one knows anything when we asked. Absolutely no customer service. The worst experience ever here! I would not come here again! I do not recommend staying here.

2/10

Poor

23 Jul 2026

Kutub

I rarely leave negative reviews, but this was by far the worst resort experience I've ever had.

The food was ridiculously expensive, especially considering the quality. The resort did not provide complimentary drinking water in the rooms. Instead, we were given only two reusable bottles and told to refill them, which was very inconvenient, especially in the Bahamas heat.

The entire resort had an unpleasant odor in many areas, making it difficult to enjoy our stay. The staff was also extremely unhelpful and showed little interest in addressing guest concerns. To make matters worse, the elevators looked old, poorly maintained, and felt like they were about to fall apart, which was concerning from a safety standpoint.

I've traveled to many destinations around the world, and this was easily the most disappointing resort I've stayed at. I would strongly discourage families with young children from staying here.

Based on my experience, I genuinely struggle to understand how this property has so many glowing reviews on Expedia. My experience was completely different, and it makes me question whether those reviews accurately reflect what guests can expect.

I would not stay here again and cannot recommend this resort to others.

8/10

Excellent

23 Jul 2026

Alex

Property was very clean, staff very friendly and professional throughout the property. Buffet was wonderful all the food was good. Room was very nice but room temperature was not nice.

10/10

Exceptional

22 Jul 2026

Roberto

Me and my family had an excellent time.

Family_with_children

2/10

Poor

22 Jul 2026

abdulaah

The service is terrible and they have a lot of scammers on the property

10/10

Exceptional

21 Jul 2026

James

Everything went as planned and as expected. Has a sink maintenance issue that was fixed immediately.

10/10

Exceptional

21 Jul 2026

RAFAEL

Amazing trip , this place has everything!!!

Family_with_children

10/10

Exceptional

21 Jul 2026

Pirpo Mercado

Highly recommended place for family and great place to stay! This is our 3rd time staying in this resort and we are still planning our trip.

Family_with_children

10/10

Exceptional

21 Jul 2026

Casey

The biggest take away my family and I had that impacted us to be all in agreement that we will be back, is the friendliness of the staff. They were all so happy and so helpful and accommodating!

Family_with_children

8/10

Excellent

21 Jul 2026

Jeffrey

Great resort overall. I think they are selling way too many days passes for the water park. Long lines hard to find chairs that’s the biggest downfall.

Family_with_children

10/10

Exceptional

21 Jul 2026

Glendora

Aaedome, we will be back!

Family_with_children

10/10

Exceptional

20 Jul 2026

Lissette

A very family-friendly, safe, and pleasant hotel...it's surrounded by many places you can walk to and enjoy the stroll and the food...what didn't I like? That the casino doesn't have poker tables (holdem), there are no pool tables...and that the jet skis aren't rented by the hotel...everything else...spectacular.

Family

6/10

Pleasant

20 Jul 2026

Nesha

Make sure they tell you that they will be going into your card you left on file. My bank suspended my account because they kept going into my account and I was left with no card to spend $$ and they block my room card as well to purchase food for me and my kids. Horrible experience

Family_with_children

8/10

Excellent

20 Jul 2026

Jasmine

Everything

6/10

Pleasant

20 Jul 2026

Candice

We loved our time at the Atlantis. The staff were extremely kind and helpful. However, there were several plumbing and power issues during our stay. We were in the Royal West tower, which flooded on the day we arrived. Luckily it wasn’t our floor. Our deadbolt lock didn’t work. We spent the first night with a bench against the door. They fixed it the next day but still, why wouldn’t they fix it before assigning the room. Further, our bathroom had blue dust stains all over the walls and floor. I’m assuming a previous guest set off a blue gender reveal party favor. I made sure the front desk knew it was already stained like that before we got there so we didn’t get blamed. Our toilet stopped working multiple times. The room service application wouldn’t allow you to place orders online. The power went out. One evening, there were only two operational elevators in the entire west tower. We had to choose between waiting in line for the elevator or use the stairs. We chose to walk 15 flights of stairs in the Bahamian heat of July.

We were disappointed mainly because we spent thousands of dollars. This was a once in a lifetime trip. We paid for a luxurious experience, but it was mid at best compared to the costs.

Partner

6/10

Pleasant

19 Jul 2026

Monica

Our family trip to Atlantis was ok. We paid for early check in prior to getting to the room. When we arrived we were told that our rooms weren’t ready yet. I explained that we had paid for the early arrival. She said that it we

10/10

Exceptional

19 Jul 2026

Erica

Clean room , family friendly

Family_with_children

10/10

Exceptional

19 Jul 2026

Jontay

Our stay at The Royal at Atlantis Paradise Island was absolutely amazing! From the moment we arrived until the day we checked out, every staff member we encountered was welcoming, friendly, and attentive. The level of service truly made us feel like valued guests.

The resort itself is beautiful, and there is so much to do. The amenities are outstanding, the grounds are stunning, and our room was clean, spacious, and very comfortable. Every part of the experience exceeded our expectations.

While it is definitely on the expensive side, it’s exactly what you would expect from a luxury vacation destination. It was worth every penny for the memories we made.

Kailey and I had an incredible time together, and this was a trip we’ll never forget. We would absolutely stay at The Royal Atlantis again and highly recommend it to anyone looking for a fun, luxurious, and unforgettable vacation.

Family_with_children

10/10

Exceptional

19 Jul 2026

Rick Scott

First time at a resort like this, great resort, I just wish there was more to do

Family

4/10

Poor

17 Jul 2026

William

First and last time visiting. It’s an older hotel and it shows (Royal tower is where we stayed). The Marina area was lovely in the late afternoon/ evening and there’s plenty of stuff for the kids. But for us, if I’m going to fly to the Bahamas, I will stay elsewhere.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Megan

Resort is showing its age. Lots of things broken, including elevators.

The casino staff are extremely rude. Worst gambling experience I’ve had. The dealers don’t smile, interact, or even attempt to be friendly. I assume since Bahamians are not allowed to gamble, they’re going to make experience as miserable as possible for you as well.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Anthony

Beautiful property! Very clean! Staff were kind and helpful! I would highly recommended The Royal at Atlantis, especially for families!

Family_with_children

10/10

Exceptional

16 Jul 2026

Snehath Peter

Amazing experience okay

Partner

10/10

Exceptional

16 Jul 2026

Dannerys

Our stay at the Atlantis was wonderful. More activities than time to do them with the kids and family. Beautiful spots for family pictures and plenty of options for things for adults as well. Will definitely comeback!

Family_with_children

10/10

Exceptional

16 Jul 2026

Faith

N/A

Family_with_children

10/10

Exceptional

16 Jul 2026

Gloria

We stayed at the Royal Hotel for 7 nights! The hotel staff was amazing! The rooms were clean and comfortable. Get the water views if you can. The property was well maintained. The pools and the aquarium were awesome. The water slide was exciting! The beach has the clearest blue waters I've seen from several island vacations. There's plenty to do at the Royal! The parade in the Marina was an extra treat! We were there during their Independence Day celebration! The Aura Club was the Nighttime spot! The FIFA World Cup was underway, and you could watch it in several areas. Just be prepared to walk a lot. We will definitely do it again!!

Family

10/10

Exceptional

16 Jul 2026

Alex

Always a blast with the family

Family_with_children

10/10

Exceptional

15 Jul 2026

Ronald

The staff and property were amazing and extremely attentive! We cannot wait to return!

Family_with_children

10/10

Exceptional

14 Jul 2026

Sonal Mehta

Our Family of 10 had a wonderful time

Family_with_children

10/10

Exceptional

13 Jul 2026

Teo

Happy with the visit, definitely would recommend. There is room for improvement on some of the restaurants staff, but still recommend Atlantis to everyone.

Family

8/10

Excellent

13 Jul 2026

Alexis Manuel GONZALEZ

Atlantis is a magical place. I went there 25 years ago when it was new, and returned again now to find it as impressive, awe inspiring and charming as before plus many new amenities. Now the bad part: This is by far one of the most expensive hotels I've even been to. There is no escape of the horrendous price gouging in this facility. For example, I went to Murrays (ONE OF THE CHEAPEST, of not THE cheapest restaurant on the property) and a tomato soup was $12 - for half a bowl alone. If you want a grilled cheese added: $6 more - and what I got was HALF, HALF a grilled cheese made with standard Sandwich bread and a single, sorry, HALF a slice of cheese. Gratuities are included in tickets, yet the machine and servers always ask to add it - on top of the one you already were charged for. My Murrays ticket: 1 plain hotdog, 1 small soup, 1/2 sandwich and 2 cokes: $65 + Tips. Now imagine the Signature Restaurants... We went to Fish by Jose Andres and while the food was great (8/10) it was uninspiring and even more expensive of course. Prepare for a $350+ meal for 2 if you go App, Plate, Side, Dessert and 2 drinks. Meals under $20 per person are impossible anywhere.

Staff on the other hand is 10/10. Everyone is helpful, nice, remember your face and assist you with care.

The property is gorgeous and the Atlantian theme is striking yet not tacky cheesy. It is so well done that is believable, romantic, gorgeous.

Too bad greed always damages everything.

Partner

10/10

Exceptional

12 Jul 2026

sukhwant

Well every thins good!

Family_with_children

10/10

Exceptional

12 Jul 2026

Marly

Wow I wish I had more days to enjoy this property. It is very big, so many things to do. They did an upgrade to our room so we got pool and ocean view which was great. The hotel has a casino inside, stores, restaurants, the beach is beautiful (a little bit far, but because of the size of the hotel), quiet, relaxing, white sand, clear blue water, OMG, definitely coming back.

Partner

10/10

Exceptional

12 Jul 2026

Eralio

My family and I had an amazing time and enjoyed everything! As you'll see with other reviews, the prices to eat on the property are very expensive. Plan accordingly, save yourself the frustration and/or consider eating outside of the resort.

Family_with_children

10/10

Exceptional

11 Jul 2026

Santiago

The resort is incredibly kid-friendly with amazing pools and water activities. We thought the food was great and had a really nice time overall. However, some of the rooms and facilities could use some updating. Still a great place for a family vacation!

8/10

Excellent

11 Jul 2026

Kiley

The property is nice! I like the fish aquarium and lazy river. There are many different restaurants. The scenery is beautiful.

Family

10/10

Exceptional

11 Jul 2026

Tracy

Great trip people and accommodations

Business

10/10

Exceptional

10 Jul 2026

Albert Lehman

I was at the cove 15 years ago for my honeymoon! I was delighted to see how well the resort has been maintained. This time I stayed in the Royal…

Family_with_children

6/10

Pleasant

10 Jul 2026

Jessica

We stayed at the West Royal Tower. The carpets were dirty in the hallways. The deadbolt didn’t work. Half the rides were closed each day. Staff was nice. Food is very expensive and the breakfast options were lacking. Crossed it off my bucket list but won’t be back.

Family_with_children

8/10

Excellent

10 Jul 2026

Otis J

Atlantis is a spectacular property. The sheer scale of the resort, the incredible marine habitats, and the thrill of the waterpark are completely unmatched. Walking through the Dig and seeing the sharks up close was a massive highlight, the beaches are pristine, and the grounds are beautifully maintained.
However, our vacation took a turn for the cinematic when the resort experienced a power outage. Normally, a brief blackout is a minor inconvenience—unless you happen to be stuck inside an elevator when it happens.
Yep, I was trapped in a pitch-black elevator mid-floor when the grid went down.
It was a nerve-wracking, claustrophobic experience waiting for the backup systems and staff to coordinate. While I was safely extracted in the end, communication from the resort during the immediate aftermath could have been much sharper given the size of the property.
Atlantis is absolutely a bucket-list destination with world-class amenities. Just maybe take the stairs if it looks stormy, or pack a little extra patience just in case!
Let me know if you need to add any specific details, like how long you were stuck or which tower it happened in!

Family_with_children

6/10

Pleasant

09 Jul 2026

Jasmyn

Family friendly, lots to do. Property is huge and gorgeous. For the price I think more perks could have been included. I would say try it once and then do an all inclusive next trip.

Family_with_children

10/10

Exceptional

09 Jul 2026

Joshua Dwaine

Beautiful property with so many things to do!

Family_with_children

10/10

Exceptional

08 Jul 2026

Cary

5 days at the Royal. Everything was excellent except the afternoon Security guards treating like crap as you returned to your suite. Dining was hit or miss. Best restaurants would serve one great meal and a second you couldn't eat . Loved the water park. Beach was overcrowded with locals trying to rent you a jet ski.

Partner

10/10

Exceptional

08 Jul 2026

Candice

Family friendly, clean and lots to do! The staff was always on hand and ready to help with whatever we needed.

Family_with_children

10/10

Exceptional

08 Jul 2026

Jennifer

Great, clean room. Amazing property

Family_with_children

4/10

Poor

08 Jul 2026

Naikeends Salvador Betancourt

The check-in experience was poor and cold; I mentioned that I have Platinum status and Expedia and am usually allowed early access to the room—especially since I was with a friend and two babies—but the staff’s attitude was very cold and unfriendly. When checking out, I requested an extra hour to vacate the room—it was barely 9:00 AM—but when I went back up, they were already cleaning it, and I couldn't get back in. The hotel is nice, but the staff is not up to the standard expected for the price.

Family_with_children

10/10

Exceptional

07 Jul 2026

jerry n

The Atlantis is amazing for all ages
Exceptional service staff food activities

Partner

10/10

Exceptional

07 Jul 2026

Melinda

Amazing!!!

10/10

Exceptional

07 Jul 2026

Ofelia

Our yearly family vacation it was great. The staff was able to accommodate us with connecting rooms for our family of 8 we had a great view from our balconies the rooms were cleaned every day. You have a great selection of restaurants throughout the property also shops if you like shopping for all kinds of gifts. The Waterpark was an amazing experience we loved it, they also have many events for kids like teen disco, karaoke, etc. Don't forget to visit pig island too 🐷definitely enjoyed our time there!

Family_with_children

2/10

Poor

06 Jul 2026

DANIEL

I am at room 14-574--we have to tell you we are very dissapointed--we came here thinking we would have no issues on the 3rd of July--as soon as we got here the regular elevator in the west wing was down, then the power went out. We had to use the service elevator stuffed like sardines. We could not get to our room. When we tried to order food by the pool, there was only 1 person working the pool area...just 1...took us over 90 min to get food from them. How do you have 1 person working the entire pool??--My kids needed to nap and take a shower. This was not possible until much later. Then when we did change and try and go out to eat, everything was closing and could not get any food. We had to eat at shake shack. Then when we finally went upstairs the tv did not work in our room. We called downstairs and they said they were working on it. The following day almost 24 hours later they still did not fix the tv. I had to call service again and finally they fixed it...almost 24 hours later. The 1 jecuzzi you have we went to use it and its broken and cold water. It does not work. These things are the bare minimum of stuff that should be working without any issues. I am demanding a partial credit for this at the very least. I am not very happy--please rectify the situation.d

Family_with_children

10/10

Exceptional

06 Jul 2026

Eric W

Beautiful

Family

10/10

Exceptional

06 Jul 2026

Jon

Atlantis exceeded every expectation we had. From the moment we arrived, it felt like stepping into another world. The resort is absolutely stunning, with beautiful beaches, crystal-clear water, immaculate grounds, and more activities than we could fit into one trip.

What truly sets Atlantis apart is that there’s something for everyone. Our children were completely captivated by Aquaventure, the incredible marine habitats, and the endless pools, while my wife and I loved the outstanding restaurants, luxury shopping, and simply relaxing in such a beautiful setting.

The staff was consistently friendly, professional, and eager to help. The entire property was clean, safe, and exceptionally well maintained. Every day brought a new adventure, yet it was just as easy to slow down and enjoy the breathtaking views.

Yes, it’s a premium destination, but the value comes from having an entire world-class vacation experience in one place. There is simply nothing else like it.

If you’re considering Atlantis, stop thinking and book it. It isn’t just a resort—it’s a destination that creates lifelong family memories. We left already talking about our next visit.

Thank you, Atlantis, for giving our family one of the greatest vacations we’ve ever experienced.

Family_with_children

8/10

Excellent

05 Jul 2026

hanna

Great

Family_with_children

2/10

Poor

05 Jul 2026

Lincoln

Our room was in very poor condition. The internet didn't work. We were without power in the room on Friday from 3:00 PM to 7:00 PM. Several times, the elevators were out of service, and we had to use the emergency stairs. Unfortunately, given the circumstances we experienced, it is unlikely we will stay at this hotel again.

Family_with_children

8/10

Excellent

05 Jul 2026

Halka

There was a power cut for more then 2 hr on 3 July. There was no info system to inform hotel guests. Hallways had no emergency light and some guests were stuck in elevators. This is not expected for such a resort. The rooms had no info on what do do in an emergency. I would have expected a better information flow.

Family

6/10

Pleasant

04 Jul 2026

George

The staff was rude. No matter where we went, from dining, to water park, to just overall staffers, we encountered sub-par service. The inattentiveness is un-real, constantly having to repeat yourself because the staff wants to \"shoot the breeze\" with each other while you try to get service. I couldn't believe it considering the cost to stay at this resort. The atmosphere is beautiful however the service leaves much to be desired. There is much opportunity for training and improvement. I didn't feel like a valued guest.

Family_with_children