The Royal at Atlantis

Bahamas , Nassau
PARADISE ISLAND, One Casino Drive Suite 12
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100 reviews shown

8/10

Excellent

23 Jun 2026

Leah

We chose the Royal Atlantis because of the reviews and proximity to things we wanted to do. Upgraded to an ocean view as well. I was a little disappointed with how uncomfortable the beds were and shocked the tub had large amounts of paint chipped off of it from previous repainting job.

We ordered room service a few times. The second time the food was 2 hours late. Had to call operator to find out about it and there was no compensation; which was shocking, especially when they get an automatic 15% gratuity and convenience fee added.

Ended up having a pair of my shoes come up missing as well.

It was upsetting their cigarette stations were along paths of high traffic areas making it hard to breathe.

If I had it to do again I would stay at the comfort suits and just have the free benefit of the Atlantis wrist band instead of staying there as I thought it was going to be immaculate.

Family_with_children

10/10

Exceptional

23 Jun 2026

sonila

It's a family friendly resort.

Family_with_children

2/10

Poor

22 Jun 2026

Greg

There was a cockroach in the bathroom and no makeup mirror. Was told they ran out of makeup mirrors. The shower pressure was very weak and was told it is due to having an old shower head.
There was some kind of slime that you can scrape off on the toilet door handle.
They also got rid of clocks.

Would not recommend this place.

Family_with_children

10/10

Exceptional

22 Jun 2026

LILIBETH

Great place for family vacation. We just wish each room provide microwave.

Family_with_children

10/10

Exceptional

21 Jun 2026

Shahu

Amazing experience..high end resort. Kids adventures was great.. Nobu food and staff was outstanding. Chefs were great we had amazing time on chefs table enjoyed sushi.

Family_with_children

10/10

Exceptional

20 Jun 2026

Lori

Family vacation for a week was perfect! Stayed at the Royal Tower and are already planning a trip back!

Family_with_children

8/10

Excellent

20 Jun 2026

Alma

The property is beautiful and so many amenities. Really wished you guys offered an all inclusive plan. It would be great if there were coffee and food shops that stay open 24 hours and more waiters out on the beach side. Other than that, we loved our stay. Totally recommend.

Family_with_children

8/10

Excellent

20 Jun 2026

Sean

Great place elevators take forever to go down. Towels at pool are never there later in day

Family_with_children

10/10

Exceptional

19 Jun 2026

Janelle

We loved the property there is so much to do and see! Just a great family vacation!!

Family_with_children

10/10

Exceptional

19 Jun 2026

Erin

Access to the water park from this hotel was ideal. Always something to do there. You will not get bored. However, food is extremely expensive with a 10% tax and automatic 15% tip even for fast food options. There are grocery stores near by but they are still expensive. The food wasn’t that great and we tried many restaurants there.

Family_with_children

10/10

Exceptional

19 Jun 2026

Donna Marie

Always enjoy Atlantis and the staff is always so friendly and helpful. However the property and hotels are starting to look old and worn. We have been coming every year for the past 10 years and always enjoy ourselves. We have decided to try Baha Mar next year as well as Atlantis.

Family

8/10

Excellent

19 Jun 2026

Amy Buss

Great water park and cove beach area for families. Has a more open beach for adults. Has several restaurants, shopping and a casino. Food and drinks were higher than state side, but everything is higher here. There was a local grocery store within walking distance of the resort. Soda fountains and water fountains are free at the water park if you have a cup or container. Over all it was a great family trip.

Family_with_children

10/10

Exceptional

19 Jun 2026

Juan

The hotel was spotless, elegant, and well-equipped to cater to everyone’s needs. The water park, attractions, and beaches were breathtaking and beautiful. We stayed at the Royal Towers, which made it easy to access all the amenities.

The food at all the restaurants we visited was fantastic. Most of them offered free meals for children under five, which was a huge plus for us. There’s also a mini market inside the Atlantis Royal Towers that stocks essential items like snacks, soda, medicine, and other necessities.

The only thing to keep in mind is that food isn’t included in the stay and can be quite expensive, especially considering the 25% fee charged on every purchase. However, if you’re mindful of your spending, it shouldn’t be a major concern for your vacation.

My family had an amazing time and we’ll definitely be returning in the future when my child is older so he can enjoy all the water rides and other water attractions.

Family_with_children

10/10

Exceptional

19 Jun 2026

Jennifer Elyse

The resort is pretty big. We really loved all the different options the hotel has to offer. We didn’t have to leave the resort. We really enjoyed all the marine life, we were able to see a morning feeding and learned a lot! We loved the two beaches, the water park, dolphin cay, mini golf, all the different restaurants and the Casino! Lots of options to fit everyone’s needs.

Family_with_children

2/10

Poor

18 Jun 2026

Travis

Just wasn’t up to par very outdated.

Family_with_children

10/10

Exceptional

18 Jun 2026

Guan Kimberly

Beautiful resort with so many amenities! The staff were amazing and inviting. Definitely recommend

Friends

10/10

Exceptional

18 Jun 2026

Tammy

The resort is wonderful and has a beautiful layout of landscaping, Pools, and the adventure waterpark! We really enjoyed our visit! All the restaurants we went to the food were delicious and the service was impeccable! The only thing the only thing that needs improvement is the aquarium that has the tunnel that you walk through, the glass was very dirty, and the water was foggy. I gave this review directly to Atlantis at checkout.

Friends

10/10

Exceptional

18 Jun 2026

Gauravkumar

Great

10/10

Exceptional

17 Jun 2026

Tina Lee

Everything

Family

10/10

Exceptional

17 Jun 2026

Oleksii

We travel with infant eight months old and that was good to stay in this hotel. I can recommend it.

Family_with_children

10/10

Exceptional

17 Jun 2026

Dianne

The hotel was very nice. You do have to walk a lot so if you have mobility issues I wouldn't recommend it. Other than that it was a great stay and we will go back.

Family

8/10

Excellent

17 Jun 2026

Wasel

Very well maintained and lots to do. I was a bit too crowed for my taste. I believe they sell a lot of day passes for others that do not stay in the resort.

10/10

Exceptional

17 Jun 2026

Esmeralda

Always an AMAZING TIME!!

Family_with_children

10/10

Exceptional

17 Jun 2026

Maryna

The whole stay was amazing, front dest lady wasn’t super nice , so at first I dint have great impression , but the amenities and the rest of the staff was amazing! We would love to come back soon.

Family_with_children

8/10

Excellent

17 Jun 2026

ANDY

They constantly run out of towels

10/10

Exceptional

16 Jun 2026

Robert John

On our floor there was an ice machine and water fill station and every night before bed I would fill the complimentary water bottles and the yeti cups that we brought with us with ice and water. I turned the refrigerator to the coldest setting and in the morning they would be almost frozen. We also brought a thermal backpack where we would keep them while we enjoyed the water park and we would have cold water all day.

Partner

6/10

Pleasant

16 Jun 2026

Paula

Room was not the best. The shades were very dirty, the room smelled like mold, the AC window was very dirty. The bathroom had a very strong smell like a sewer and it made the room smell very bad as well. It was a construction project going on that started every day from 8am until 4pm. Saturday as well. 😳

We loved the outside, water slides and Lazy River, great. We love the resort concept but unfortunately the smell and the noise didn’t help at all to make it the best memories for my birthday.

Family_with_children

10/10

Exceptional

14 Jun 2026

Paul Edward

Variety of things to do, experiences so amazing, beautiful environment and room

Family_with_children

8/10

Excellent

12 Jun 2026

Daniel

The Royal Tower has the most updated rooms. But there is no kitchenette or microwave which is a nice convenience for the Reef tower. If you want to save money by cooking and heating up leftovers, I would recommend Reef over Royal. The pros to the Royal tower is it’s central to Atlantis, and you don’t need to take shuttles; everything is walkable. Ocean view rooms are amazing! We were in 15-522 and the view is breath taking. You have a perfect view of the ocean and the resort, you can see predator lagoon and mantas and sharks swimming from your room. And the staff are slightly nicer and a little more flexible when entering the hotel with wet swimsuit attire on. The access to the water park is right at your door step vs other towers (Reef, Coral, Cove). If you are traveling with kids or teens, I would recommend Royal Tower and a room with ocean view if budget is not a concern.

Family_with_children

2/10

Poor

12 Jun 2026

Adefeso

We just wrapped up a week at The Royal Atlantis, and honestly, it fell way short of what you would expect for the crazy prices they charge.

I am calling this place Shake Down Island because it felt like they were nickel and diming us at every turn.The staff was unbelievably rude the whole time. For that kind of money, you would probably be better off with a private rental or villa instead. At least you would avoid the poor service.

Accessibility was a total nightmare, especially with a stroller (and I cannot imagine how tough it would be for anyone in a wheelchair). The elevators were constantly broken or unreliable, so we ended up carrying the stroller up multiple flights of stairs way too many times. You would think a so called family friendly resort would make that a top priority, but nope.

Housekeeping was another letdown. In seven nights, they only cleaned our room once and that was only after I called down to request it. Daily cleaning should be automatic at these rates.
The food quality was nowhere near worth the price they were charging, either. Just overpriced and underwhelming.

Oh, and when we checked out, I spotted $120 a day charged for a room upgrade we never asked for or got. Luckily I caught it and got it fixed before leaving. Make sure you review those bills carefully before you depart!

Overall, the place has potential, but these issues really soured the experience. Just something to keep in mind if you are planning a trip.

Family_with_children

10/10

Exceptional

12 Jun 2026

Valeri

We were extremely happy with our stay! The staff were all so wonderful and happy to help with anything we needed, the food was all amazing and the ocean views were beautiful!

Family_with_children

10/10

Exceptional

12 Jun 2026

Louis

The resort and surrounding property was beautiful. Expect to do a large amount of walking. If you're not looking to swim with the pigs or go downtown, the resort has enough amenities to keep busy. We really enjoyed the pools and beach. The room was clean and nice. The staff was friendly and accommodating. On-site restaurants are a little pricey for meals that are your average,
everyday food. Overall experience was good and I would recommend Atlantis as a nice vacation spot

Partner

10/10

Exceptional

12 Jun 2026

Ryan

The stay was great but expensive. Miniature golf for the 3 of us was over $120 which seemed excessive but overall it was great.

10/10

Exceptional

12 Jun 2026

patryk

Family_with_children

8/10

Excellent

11 Jun 2026

Joshua Andrew

The property could use a cleaning, some repairs in areas on both the inside and outside and some upgrades. It was an overall pleasant stay, but it looked like it hasn’t received any upgrades or repairs since it opened.

Partner

10/10

Exceptional

11 Jun 2026

Tam Huong

It's our fav place in the Bahamas annually
Love the property and all the restaurant choices
Enjoy the beach front location
Will be back soon

Family_with_children

8/10

Excellent

11 Jun 2026

Larry A

Family friendly, clean room and great staff

Family_with_children

6/10

Pleasant

11 Jun 2026

Lisa

The place feels like an overpriced tourist trap. The people working there were not very friendly and seemed understaffed for the amount of people at the resort. Half the water slides wouldn’t be open throughout the day and the food is so expensive and mostly not very good. The rooms need a revamp and the entire experience feels manufactured.

Family_with_children

8/10

Excellent

10 Jun 2026

Lanae

I The resort was beautiful, clean room, friendly staff, and good drinks. My only complaint would be, the food. There should be more Caribbean

10/10

Exceptional

10 Jun 2026

Tanya Alexandra

Highly recommend, they offered us early check-in and a late checkout. The staff was very accommodating, we did not have to leave the resort once. You have everything on site restaurants casino beach pool. and everything was priced fair. I would definitely be back with my family.

Partner

8/10

Excellent

09 Jun 2026

Nadja

It was a beautiful place to visit. The scenery was amazing

Family

8/10

Excellent

09 Jun 2026

jeremy

Clean room, the food is expensive.
But there is lots to see and do if you have a family.

Family_with_children

10/10

Exceptional

09 Jun 2026

Melissa

Amazing place ! Everything was perfect for me and my son . Food was great !

10/10

Exceptional

09 Jun 2026

Mirian

I can’t wait to return!

Family_with_children

10/10

Exceptional

08 Jun 2026

Alex

The hotel was beautiful, food was great but a little pricey. The view at the shake shack was pretty cool. Our tv kept glitching, but we were mostly out and about. We attended the Nelly show at Club Aura, and Nelly yelled to the house DJ to turn his volumes up and they couldn’t quite get it together, so at times it was pretty hard to hear him. Over all we had a great time.

Partner

2/10

Poor

08 Jun 2026

sheenira

Staff were very rude. I was over charged on multiple occasions, for fitness classes that the website clearly stated were complimentary. The food was horrible and overpriced.

Family_with_children

8/10

Excellent

08 Jun 2026

Aleksey

Everything was good enough for the extraordinary resort!

Family

8/10

Excellent

07 Jun 2026

Andrew

Food was excellent. The staff was very helpful.

The only complaint is that the water slides were either inconsistently open or some not open at all.

Family_with_children

10/10

Exceptional

06 Jun 2026

Candice

Location perfect, atmosphere beautiful, rooms breathtaking, value for our money, clean friendly staff. We didn’t experience any excessive noise or any noise at all. The amenities we in up to date standard beautiful and clean.
We stayed at the Royal at Atlantis - imperial club

Family_with_children

2/10

Poor

05 Jun 2026

Mark

Terrible

4/10

Poor

03 Jun 2026

Susan

Sadly overrated. Too many glitches with room that could have easily been resolved if someone cared. The property seems to be more interested to cater to incoming cruise ship guests than those paying full price. Dining establishments grossly expensive for subpar food with staff more interested in additional tips on top of the already mandatory included tips, rather than service. Would not return.

Friends

10/10

Exceptional

02 Jun 2026

Daisy Y

The whole week we ere there they had Construction noise every Day

Family_with_children

8/10

Excellent

31 May 2026

Pamela

El 1er día fuimos a cenar al restaurante poseidon’s
Y tuvimos pésimo servicio, ella quería tomar café con leche y la leche se la dieron fría! (Wtf) pedimos que la calentaran y nos indicaron que no que solo para los desayunos, les indicamos que por qué no la podían calentar y todo era por que! Nos cobraron $197.50 para 2 personas, tras de que cobran caro tuvimos un pésimo servicio! Nunca más volvimos, no lo recomiendo!

Family

10/10

Exceptional

31 May 2026

Ernest

Awesome place to visit

Family_with_children

10/10

Exceptional

30 May 2026

Danielle

Just go here! Great stay, great food, great service. Fun water slides but if you want to chill you can find places to unwind. Beaches are amazing with sweet chairs with sun shades. Water is crystal clear and even when it got busy at the resort, it wasn’t crowded. Loved every second!!

Partner

8/10

Excellent

30 May 2026

Carolyn Sue

Most friendly staff and catered to the visitor needs...would have liked to known about the cashless amenities and the $150/day fee before booking....food is VERY expensive....but we all had fun and would do it again 😀

Family_with_children

8/10

Excellent

30 May 2026

Ma Teresa

You don’t have to go out. The resort has full of amenities for your family to enjoy. The only reason why I didn’t gave it a 5 star rating because they don’t have complimentary bottled water.

Family

10/10

Exceptional

29 May 2026

Sangramsinh

Very good stay! Beaches were excellent! Had a lot of fun...We were misguided by staff for a few times but they are very friendly overall. No complaints! Restaurants in Cove are good but everywhere else the standards were not up to the mark. Its. a good place to relax and enjoy the beach.

Partner

10/10

Exceptional

27 May 2026

Shane

Amazingly beautiful property. Staff were friendly and always helpful. Can't wait to come back

Self

10/10

Exceptional

27 May 2026

ronald

Everything was great the hospitality was amazing

Partner

10/10

Exceptional

27 May 2026

David e

Awesome

Family_with_children

10/10

Exceptional

27 May 2026

David Edward

Just a great resort. Met every expectation. I will return someday!

Family_with_children

10/10

Exceptional

27 May 2026

Kathleen

Our third visit to Atlantis and love it every time.

Family

10/10

Exceptional

25 May 2026

Jorge

Clean rooms

Family_with_children

10/10

Exceptional

25 May 2026

Heidi

Wish more of the water slides were open.

Family_with_children

10/10

Exceptional

25 May 2026

Michael

Absolutely one of the best trips I've been on. It's a must do for anyone who loves to travel to beautiful places

Partner

10/10

Exceptional

25 May 2026

Heidy J

Espectacular 🌟🌟🌟🌟🌟

Family_with_children

10/10

Exceptional

24 May 2026

Sharon

The most amazing vaction.

Family_with_children

2/10

Poor

24 May 2026

Jhon Fredy

The place was clean, but I wouldn't recommend it. The food was really terrible. The staff were excellent, but I was very disappointed—despite the reviews claiming the place is outstanding, I personally do not recommend it. For my next vacation, I'll be staying at a different hotel.

Family_with_children

10/10

Exceptional

24 May 2026

SYDNEY

Great time with my kids

10/10

Exceptional

24 May 2026

Stephanie

Gratuity is attached to everything even if you go off the resort. No matter what you buy, you're gonna have gratuity. Attached to everything. Buying a pack of gum gratuity, buying a bottle of water gratuity.

Family

10/10

Exceptional

24 May 2026

Ana Liza

Amazingly beautiful resort. 10/10

Family_with_children

10/10

Exceptional

24 May 2026

Hollie Jo

Amazing place to stay!

Family

10/10

Exceptional

23 May 2026

Ana

Beautiful place, nice staff and clean room.

Family

10/10

Exceptional

23 May 2026

Danielle

There needs to be so sort of entertainment like live shows. Otherwise it was great

Family

10/10

Exceptional

23 May 2026

Michael Scott

Would recommend

Family

4/10

Poor

22 May 2026

Mark

Avoid. Staff were haggard, often rude, and appeared to resent having to deal with guests. Service in bars and restaurants costing $$$ on par with servixe in fast food chains elsewhere. Food mediocre but plentiful. Rooms were clean but amenities like TV and telephones worked intermittently. Often no hot water. Room very noisy due to ongoing construction. Grounds well-maintained. Very poor value for money. I cannot recommend this property to anyone with even above average taste.

Partner

10/10

Exceptional

22 May 2026

David

Book it

Partner

8/10

Excellent

21 May 2026

Alison

The property is beautiful. The staff is very courteous and helpful. We had a few issues with our room, but we're dealt with within minutes.
We loved the casino!
We did find it to be extremely expensive, especially since we're in our late 70's and don't eat a lot anymore. It would have been nice if they had golf carts or other modes of transportation to get around the huge property.

Partner

8/10

Excellent

21 May 2026

Lusine

It was a great hotel for the kids but it really needed to be upgraded. The furniture was falling apart and the bathtub was peeling.

Family_with_children

8/10

Excellent

20 May 2026

Richard

Beach chairs are old, the ones with a shade were mostly broken. I got there @7:30 am every morning to pick good ones and save a spot. Wrote a note to housekeeper about a concern but no response. Water pressure to fill bottles were terrible. Bahamas has gotten so expensive, it’s almost ridiculous. The place is beautiful but it might be a while till we return. Been there 4 times now.

Family

10/10

Exceptional

20 May 2026

Sonja

The adventure park made a family getaway one of the best ever!!!

Family_with_children

10/10

Exceptional

20 May 2026

Taylor

Incredible family vacation

Family_with_children

10/10

Exceptional

19 May 2026

Jenelle

My 3y/o daughter and I had an amazing time at The Royal. I opted for the Imperial Club. The staff was kind, attentive to detail, professional and courteous. None of my needs were left undone. The shuttle drivers are kind and courteous. It would be nice if there were designated open smoking areas away from the popular common pathways since this is a kid friendly hotel.

Family_with_children

10/10

Exceptional

18 May 2026

Amanda

Everything you need in one location. Rooms were large and so quiet.

8/10

Excellent

17 May 2026

Michelle

I wish they would limit the cruise ship guests. On days ships are in port, the resort feels overcrowded. Also getting drinks at pools takes too long.

8/10

Excellent

17 May 2026

Brandon

We had a great stay. Fun layout and kind staff. Everything cost way more than it should so be prepared

8/10

Excellent

17 May 2026

Michelle

The room was clean but could use a renovation. The food was disappointing. I did not find any Bahamian food on the property. Poseidon’s table has Bahamian night one night but I did not go because we were already disappointed when we ate there the first night we arrived. It was overpriced and mediocre.

Friends

10/10

Exceptional

17 May 2026

Naritsara

Love it

Partner

10/10

Exceptional

17 May 2026

Kenneth

We always love our visit! So much to see and do

10/10

Exceptional

17 May 2026

Elena

Rooms were clean and the property well managed.

Family_with_children

10/10

Exceptional

16 May 2026

FABIO

Amazing location, beach is stunning and great food.

10/10

Exceptional

15 May 2026

Michelle

If you are traveling with a child (over 48 inches tall), you will have the most incredible time at the Aquadventures Park. Such a cool place to stay with family.

Family_with_children

6/10

Pleasant

15 May 2026

Melanie

Rooms need renovations and new showers. Pool chairs are old and uncomfortable. Where the sharks/turtles are by the tower it smelled extremely unpleasant and there was bird poop on the rails. Pools were ok, the pool chair beds need to be changed immediately!!! bars outside need a little updating. Overall I wouldn’t stay here again.

Partner

8/10

Excellent

14 May 2026

Kym Robertson

Note: Food, beverage, meals etc have an automatic 15% gratuity and 10% VAT charge on all receipts.

Note: Anywhere inside the resort is very cold.

Resort is very large so plan on lots of walking and steps.

Eating Recommendations: Carmine's at the Coral Tower - entrees feed 2-4 people. Shake Shack for burgers. Pizza place in the Marina Village. Seafarers Steakhouse is good, but poor service. Make reservations before you visit.

Casino is nice. Pools are great. Staff all helpful. Visit the Dolphin Cay exhibit.

Partner

10/10

Exceptional

14 May 2026

Diane

Yes

Friends

6/10

Pleasant

14 May 2026

Farheen

We recently stayed at Atlantis Paradise Island and had mixed feelings overall. The water park and slides were definitely the highlight of the trip — the kids had a great time and there was a good variety of attractions for different ages.

However, we were disappointed with the overall cleanliness and maintenance of the resort. Our room was not cleaned very thoroughly during our stay, and some areas of the property felt worn and not as well maintained as we expected for the price point. We also noticed that filtered water was not easily available throughout the resort, and the water sometimes had an unusual taste.

The resort has a lot to offer in terms of activities and entertainment, but the upkeep and attention to detail did not fully match the expectations we had based on the reputation and cost of staying there. The water slides and marine attractions were fun, but there is definitely room for improvement in cleanliness and maintenance.

Family_with_children

10/10

Exceptional

13 May 2026

Xiao yuan

Good resort, beautiful place, comfortable bed

Friends_and_family Family

10/10

Exceptional

13 May 2026

Abdulraheem

I want to the Royal Tower at Atlantis. It’s very clean and the stuff is very nice and also I lost my one my Jewellery piece and the room and when I come back I saw room service they put out on the desk table for me that’s surprise for me and thank you so much for them.

6/10

Pleasant

13 May 2026

Chelsea

We stayed in the West Tower of The Royal and the hotel room could definitely use some updating/carpet cleaning. We loved the resort grounds itself… the pools/beaches/waterpark/aquarium were amazing. The biggest downfall of all was the staff of the Atlantis. 90% of the staff were very rude and not helpful at all. Despite our love of the resort grounds, we probably will not return to Atlantis due to the staff.

Family_with_children