Name: Best Western Plus Hotel Boettcherhof
Address: Wöhlerstrasse, 2, Hamburg, 22113, DE

8/10

Excellent

18 Dec 2025

Steven

The room was very nice and spacious.
Breakfast was outstanding and great quality.

Business

8/10

Excellent

11 Oct 2025

Ljavdrim

17 euro for parking , $250 per night no breakfast and no parking crazy.

Business_and_leisure Family

4/10

Poor

01 Oct 2025

Ahmad Masih

Rude staff, refused check-in on the grounds of no payment even though full payment had been made. Room not cleaned properly, toilet still dirty, shower had mould in it.

Will not stay at this or any other Best Western again.

Partner

10/10

Exceptional

29 Jul 2025

James

Great place to stay plus a good price. No much around the hotel

Leisure Self

10/10

Exceptional

02 May 2025

Khaled Jibreel

Good Hotel

The hotel is very comfortable, quiet and away from the noise.The check-in process was very quick.The receptionist Ibrahim Fouda was smiling, friendly, and so cooperative

Self

8/10

Excellent

02 Sep 2024

Ramish

Excellent property, I believe parking should have been included in reservation!

10/10

Exceptional

16 Jul 2023

Verified traveler

Excellent Nights Stay

One night stay with my son. Great hotel, very clean, good facilities and easy parking.

Friends_and_family Family

10/10

Exceptional

30 May 2023

CHARLES

The hotel is always clean and friendly staff. The breakfast,lunch and dinner buffet is excellent

Business Family

8/10

Excellent

08 May 2023

Roshanak

Hamburg

Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk
The hotel is very good and comfortable

Self

2/10

Poor

12 Oct 2022

Erica

What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.

Business

2/10

Poor

22 Jul 2022

Michael

We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said
“ I was just joking!”
This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am.
When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free.
She said it’s not and would not waive the charges.

Leisure Family

8/10

Excellent

31 May 2022

Tom

Short stop in Hamburg

Totally a very clean and tidy hotel with a really good breakfast. Easy access and calm, with a nice restaurant and bar.

Partner

10/10

Exceptional

24 Jan 2020

Verified traveler

My favourite hotel to stay in while in Hamburg!

Business

10/10

Exceptional

18 Aug 2019

Verified traveler

Brand new room. Very spacious. Bedding very comfortable. Hotel has a very classy restaurant. Need a car to
Commute anywhere you want to go buy not too far from
City center.

Leisure Friends

4/10

Poor

10 Aug 2019

Eliott

Very rude hotel manager towards British guests.

very nice hotel with an excellent restaurant in a very strange area!
As a regular Best Western guest I always book them for a pretty much guaranteed great stay.
However this stay was entirely ruined by the deputy manager who apparently had a bee in his bonnet!!
The manner that we were shouted at due to a mix up regarding check out that was nothing to do with us. The manager shouted at us demanding that we can’t leave without paying, Even though we were not totally leaving the hotel simply going for a breath of fresh air outside. The manager was totally out of order as there was no way we were going to “run away without paying” as the hotel had all of our suitcases and luggage, Even my wallet, Passport and £1000+ of work equipment.
A total moron of a manager, We wouldn’t stay again with this exact hotel which is a shame as it’s very good otherwise. A formal complaint will be made to Best Western Hotel Group. I can only imagine that we were treated in this way due to being British visitors.

Business Friends

10/10

Exceptional

02 Jun 2019

Verified traveler

Hotel is very modern and has very nice and quite big spa area to relax and unwind compared to some other hotels i been before.

Business Self

10/10

Exceptional

05 Mar 2019

Verified traveler

Very nice staff. Friendly and professional

Friends

8/10

Excellent

11 Sep 2018

Oezhan

New hotel in a good shape

Hotel is pretty new and modern. Facilities are clean and people are nice and helpful. I can recommend this hotel.

2/10

Poor

10 Sep 2018

Danny

Never stay again

Staff are rude and unhelpfull reception refused to give me a receipt for my stay and the bar staff didn't even know what beer was even German

10/10

Exceptional

29 May 2018

Kim

Everything you need

All the amenities I wanted, nice restaurant and a McDonald’s across the parking lot, in room safe and refrigerator (perfect for our medicine) American TV stations and most important Free shuttle to and from Airport so very easy to get into town from the airport. Very friendly staff. Only odd thing towel rack too high had to use hanger to get my towels. Nice walk in shower very comfortable rooms. I will stay here again next time I travel to Amsterdam

Friends

8/10

Excellent

12 Feb 2018

Martin

Good hotel

Good room standard, service minded staff in the restaurant. Great looking gym and sauna.

8/10

Excellent

22 Sep 2017

Verified traveler

My type of room was very nice. There isn't much near-by, meaning you need to use the hotel restaurant... which is over priced and limited.

10/10

Exceptional

29 Jul 2017

Verified traveler

Very nice hotel

Although it is removed from the downtown area, this hotel was very nice. Clean and tidy rooms.

10/10

Exceptional

30 Apr 2017

Julie

German gem

Very clean friendly hotel

Partner

10/10

Exceptional

17 Dec 2016

Verified traveler

Excellent business hotel

Excellent business hotel. Decent onsite restautant. No attractions within walking distance.

8/10

Excellent

25 Jul 2016

Verified traveler

Fantastic hotel and very nice

The hotel was great, room maintenance was amazing and the bed was amazing!!!

10/10

Exceptional

11 Nov 2014

Verified traveler

As usual excellent!!

Everything is matched - great hotel staff. rooms as wonderful as usual.

8/10

Excellent

04 Nov 2012

Verified traveler

looks bad from outside but worth 4 star from insid

location of hotel is in industrial area. one bus only every 20 minute. 20 minute walk to U-ban.
no free WI-FI .9.5 Euro for wi-fi (this is history)
no Sauna and geem as describe (under construction)

looks bad from outside but worth 4 star from inside (little expensive)

10/10

Exceptional

02 Nov 2012

Gietmann

Value for money

Very nice hotel, outside the city center so a car is needed, friendly staff, room was clean, nice food in the restaurant

Partner

10/10

Exceptional

04 May 2012

Ben

Really Nice Hotel . a bit out of the way

Hotel was very nice, staff great, nice restaurant . . neighborhood on south east side of Hamburg . . easy to get to if your not relying on hotel.com map . .industrial area . . a bit out of the way . . a car a must . . hotel parking available but extra

Family

10/10

Exceptional

01 Sep 2011

Judit

New, renovated suites and rooms!

I booked this hotel for one night as we were traveling up north to Denmark and we needed a hotel close to the highway, but close to the center also. I booked a room and we actually got a Suite! A totally new, beautiful, 2 room suite with 2 TVs and a fire place, huge bathroom etc. We really enjoyed our stay, it was actually the most beautiful and spacious room I have ever stayed in in my life out of all the 4-5 starts hotels I have been in in the last years.
The hotel has a wonderful SPA area also, on the same floor and a huge gym with great view. The staff were kind and helpful.
The hotel is in a silent street, so we slept very good and the breakfast was also very nice.
We were sorry that we could not stay more, and we would love to go back any time.

10/10

Exceptional

20 Apr 2011

Jep D' Explorer

Nice Hamburg Hotel Outside the Crazy city

The Hotel is a nice one 4 star but the Hospitality and service is 5 Star. They have a nice bar and a wonderful ambiance. Don't forget to use their Spa and Sauna and try their Breakfast Menu atleast once during your stay. The Location is at the industrial Area but most of the people staying in the hotel are business people so don't worry. If you want a place away from the crazy city don't hesitate to book here but if you are the backpacker type who wants the action in the nearby places then think about it.

10/10

Exceptional

16 Aug 2010

Gary

Hotel Boettcherhof, Hamburg - Beautiful

I was slightly worried when booking a nights stay at Hotel Boettcherhor in Hamburg through hotels.com. The price was one of those \"almost too good to be true's\". After spending the day in Berlin and on our way to Copenhagen to depart on our 11 Night cruise, Hamburg seemed like a good mid point for an overnight stop. Compared to most hotels in large cities in Germany, the hotels in Hamburg were more reasonably priced. While looking at hotels.com I saw Hotel Boettcherhof. The cost for the room was quite a bit lower than other hotels in Hamburg...almost too good to be true. I was hesitant to book rooms for my family of five...worried that it must be located in a \"less desirable\" neighborhood. I was pleasantly surprised when we pulled up to the front door. When I walked into the lobby to check-in, I was then worried the price I was quoted was a mistake and it was going to cost much more. The receptionist confirmed the hotels.com price and I happily pulled my car into the underground parking garage (with ample parking), grabbed the luggage and proceedeed up the elevator to a very nice room down the hall from the spa. The only downside to this beautiful hotel is its location. It is located in more of an industrial area. For someone looking for a quieter stay in Hamburg a few km's/miles out from the city center, I highly recommend the Hotel Boettcherhof.

8/10

Excellent

29 May 2010

Verified traveler

A Good Hotel in Hamburg

A good hotel. Everything was as asked for. The reception staff spoke very good English.

Breakfast is a buffet service and reasonably priced.

The bar area offered a good selection of drinks and appeared to be open 24 hours a day.

There is a computer and internet connection in the lounge area with the ability to print off boarding passes for return flights.

The hotel is located in an industrial area so there is not much around the actual hotel itself. Despite this there was not a lot of noise. The hotel has excellent transport connections. There is a bus stop right outside the hotel. This bus connects with the S and U-Bahn services into Central Hamburg. It takes approximately 15 minutes to get to Central Hamburg by public transport and 30 minutes to the airport. The buses run from 5am to 11pm. After these hours we found taxis convenient and easy to find, but obviously more expensive than public transport.

10/10

Exceptional

30 Apr 2009

ENS

Excellent stay, if you have a car or don't mind being outside of the center

The hotel was mainly occupied by businessman, but we had a great stay with my wife and daughter. Breakfast was very good. The room was spacious, clean and comfortable. The hotel is outside of the city center, so visitors should better travel by car, and have a GPS or a printed route plan.

10/10

Exceptional

10 Jul 2026

Brigitte

Alles bestens, gerne wieder. Danke

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Laura

Es war wirklich von Anfang bis Ende ein gelungener Aufenthalt. Die Mitarbeiter stets hilfsbereit. Das Zimmer neu, modern und sauber.

Family_with_children

8/10

Excellent

05 Jul 2026

Kim

Et dejligt og utroligt rent hotel med en fantastisk service og gode parkeringsforhold. Store gode værelser, men trænger til at blive moderniseret en smule. Fantastiske træningsfaciliteter, dog trænger et par af maskinerne til service. Morgenmaden hører til i den bedre ende af skalaen, så hvis det ikke betyder noget at det ligger 5 km. fra centrum så er Best western et hotel jeg besøger igen..

Partner

10/10

Exceptional

05 Jul 2026

Markus

Es hat alles gepasst. Klare weiterempfehlung. Lediglich die Flasche Wasser auf dem Zimmer hätte zur Begrüßung kostenfrei sein können…

Friends_and_family Friends

8/10

Excellent

05 Jul 2026

david

Var fräscht och fint hotell. Hjälpsam personal. Hotellet låg lite utanför stadskärnan men gick bra med kollektivtrafik.

Partner

10/10

Exceptional

03 Jul 2026

Rannveig Moe

Flott, nytt og moderne hotel. Veldig service innstilte personale. Maten i restauranten var super. Dessverre var begge kelnerne vi hadde, lite service minded. Alt annet var supert

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Per

Serviceinriktad personal. Kolla upp möjlighet till parkering när du bokar.

Partner

8/10

Excellent

22 Jun 2026

Stefan

Väldigt fräscht hotell, perfekt för övernattning på väg söderut. Rummen är nyrenoverade och väldigt fina

Partner

10/10

Exceptional

30 May 2026

Peter Jon

Fantastisk imødekommende personale i receptionen og pragtfuldt værelse og god beliggenhed samt el-ladestandere til bilen.

Partner

10/10

Exceptional

16 May 2026

Stefan

Tolles Zimmer, nettes Personal und ein mega Frühstück!!

Partner

10/10

Exceptional

03 May 2026

Ingar

Supert hotell med nydelig frokost

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Tommy

Fantastisk morgen buffet 👍 lækkert værelse, rent og pænt og ordentligt vedligeholdt.

Partner

10/10

Exceptional

22 Apr 2026

Silas

Super

Partner

10/10

Exceptional

27 Mar 2026

Fabian

Alles super

10/10

Exceptional

21 Mar 2026

Dennis

Frisch renoviert, schöne Zimmer, angenehmer Wellnessbereich.

8/10

Excellent

16 Mar 2026

Vicki

Rent værelse, hjælpsom personale

Partner

10/10

Exceptional

13 Feb 2026

Tomas

Överraskande bra

Business

10/10

Exceptional

12 Feb 2026

Ari

Hieno hotelli ja huone, hyvä ruoka!

Business

10/10

Exceptional

18 Jan 2026

Gunnar

Mega Zimmer, im Herbst 25 top saniert, alles super sauber, sehr wertig. Toller Spa-Bereich.

Leisure Family

10/10

Exceptional

11 Jan 2026

Kolja

Das Zimmer war perfekt - sehr modern und schön mit vielen Details eingerichtet!
Das Personal war sehr zugewandt, aufmerksam und super zuvorkommend!
Die Essensauswahl beim Frühstück war beeindruckend und alles war sehr frisch und super lecker!

Business

2/10

Poor

07 Jan 2026

Christian

180€ für keine Leistung und einen Negativ Abend ausgegeben!!! Dieses Hotel akzeptiert keine Hunde ich habe das während der Buchung leider übersehen und direkt nach der Buchung das Hotel und Expedia kontaktiert. Leider war die Buchung Last Minute und nicht stornierbar war was ich an der reception erwähnt habe … leider ist mein Geld trotzdem ins Schwarze Loch gefallen. Ich besuche solche unternehmen eigentlich nicht aber die Lehre war es wert. Das Hotel ist weder kulant noch menschlich was für die besitzerfamilie spricht. Schade und unangenehm!!! Also lieber Geld woanders investieren hier ist es leider rausgeschmissenes Geld und dann noch für Restaurant und parken voll kassieren… es gibt ja Menschen die kriegen ihren Hals nicht voll bis zur Insolvenz…

Business_and_leisure

10/10

Exceptional

28 Dec 2025

Nicole

Wir waren rundum zufrieden.
Sehr nettes Personal, sehr gutes Frühstück.
Das Zimmer hat einehochwertige Ausstattung, induktive Ladenstation am Bett.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Øivind

Satisfied

Business

10/10

Exceptional

17 Dec 2025

Joost

Mooi hotel met schone en ruime kamer

10/10

Exceptional

15 Dec 2025

Tomra Sorting

Der Sauna Bereich ist ein Traum und das Gym bietet viele Möglichkeiten

Business Self

10/10

Exceptional

14 Dec 2025

Christine

Top! Zimmer sauber ! Badezimmer sauber !
Nettes Personal freundlich, hilfsbereit !

Leisure Self

10/10

Exceptional

12 Dec 2025

Carmen

Ich hatte das Vergnügen, einige Tage in diesem Hotel zu verbringen, und es war rundum perfekt.

Service: Das Personal war außergewöhnlich freundlich, aufmerksam und stets hilfsbereit. Man fühlt sich vom ersten Moment an willkommen.
Zimmer: Modern, sauber und sehr komfortabel. Die Betten sind ein Traum, und die Ausstattung lässt keine Wünsche offen.
Lage: Ideal gelegen – ruhig und direkt vor dem Hotel befindet sich eine Bushaltestelle.
Kulinarik: Das Frühstück war abwechslungsreich und von höchster Qualität. Auch das Restaurant bietet hervorragende Gerichte.
Extras: Kostenloses WLAN, ein sehr großzügiger moderner Wellnessbereich und kleine Aufmerksamkeiten machen den Aufenthalt besonders.

Ich kann dieses Hotel uneingeschränkt weiterempfehlen und werde definitiv wiederkommen. Vielen Dank für diese wunderbare Erfahrung!

Leisure Partner

10/10

Exceptional

12 Dec 2025

Sofia

Flot og indbydende værelse. Personalet i receptionen var meget imødekommende og venlige. Super service

Friends_and_family Friends

8/10

Excellent

07 Dec 2025

Jesper

.

Business

10/10

Exceptional

07 Dec 2025

Martin Riishøj

Lækkert sted. Rent. Søde. Helt igennem godt sted.

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Pierre

Un hôtel calme avec de belles chambres tres bien équipées !

10/10

Exceptional

06 Dec 2025

Hanne

Alt, alt, alt var super perfekt, kæmpe ros til alt.

Partner

10/10

Exceptional

26 Nov 2025

Jürgen

Waren angenehm überrascht. Hochwertige Einrichtungen.
Große Auswahl an Getränken in der Bar. Riesiger Bildschirm im Zimmer.
Als wir ankamen war es sehr kalt draußen. Da kam uns die große Parkfläche nah der Rezeption sehr entgegen. Brauchten doch am nächsten Morgen nicht kratzen.

Leisure Family

10/10

Exceptional

24 Nov 2025

Arnold Martin

Zimmer war sehr groß, gut ausgestattet, Bad sehr sauber, ich konnte bereits um 12:30h einchecken, alles Bestens.

Leisure Self

10/10

Exceptional

24 Nov 2025

Mehran

Alt var ok

8/10

Excellent

10 Nov 2025

Jesper

Personalet

Business

8/10

Excellent

04 Nov 2025

Norbert

Sehr freundliche Lütt und zuverlässig - Danke! Das Bad war modern und in einem guten Zustand

Business_and_leisure Partner

10/10

Exceptional

29 Oct 2025

Sam

Top! Very modern and spacious rooms. Everything perfect!!!

Business

8/10

Excellent

29 Oct 2025

Kristina

Jättefint hotell med spännande inredning. Lätt att hitta och lätt att parkera. Ligger i ett sorts industriområde. Helt okej bar och restaurang.

Partner

8/10

Excellent

28 Oct 2025

Gert

Good all over

Business

10/10

Exceptional

23 Oct 2025

Salem

Weiter empfehlen

10/10

Exceptional

19 Oct 2025

Ann-Kathrin

Das Zimmer war super. Und das Hotel sehr schön und sauber. Eine tolle Bar und vor der Haustür direkt eine Bushaltestelle. Gerne wieder.

Leisure Family

10/10

Exceptional

07 Oct 2025

Peter Jon

Positiv stemning, god morgenkomplet - alt i alt en god oplevelse. Og så kunne jeg oplade min bil mens jeg sov :-)

Self

8/10

Excellent

02 Oct 2025

Ludvig

Prisvärt, super bekvämt och fräscht, dock för dyr frukost.

Self

10/10

Exceptional

28 Sep 2025

Steffi

Sehr freundliches Personal, ruhige und schöne, saubere Zimmer!

Leisure Partner

6/10

Pleasant

22 Sep 2025

Mads

Hotellet lå alt for langt fra centrum og det var lidt svært at komme til offentligt transport, men der var stille om aftenen, da det lå langt ude i et industriområde

Self

10/10

Exceptional

11 Sep 2025

Andre

Nettes und zuvorkommendes Personal, sehr saubere Zimmer. Bei Problemen wurde sofort geholfen. Gerne wieder.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Jörg

Wunderbar!

Business

6/10

Pleasant

13 Jul 2025

Silke

Ich war schon mehrfach im Böttcherhof. Mittlerweile bezahlt man für ein Saunahandtuch und einen Bademantel 5€! Das finde ich nicht angemessen, vorallem nicht für ein Handtuch extra bezahlen zu müssen in einem 4* Hotel. Auch die Preise im Restaurant 10€ f. Pommes finde ich sehr hoch.
Rund um das Hotel gibt es ja keine Restaurants etc also kein Wettbewerb

Leisure Partner

10/10

Exceptional

29 Jun 2025

Dorrit

Dejligt hotel, men dårlig beliggenhed.

Partner

10/10

Exceptional

25 Jun 2025

Andreas

Hochwertig eingerichtetes Businesshotel mit sehr zuvorkommendem Personal und solidem Frühstück. Das war mein 4., aber nicht der letzte Besuch im Böttcherhof.

Leisure Self

10/10

Exceptional

23 Jun 2025

Julia

Sauberes und ruhig gelegenes Hotel mit guter Autobahnanbindung. Überraschender Weise gab es ein tolles Zimmer-Upgrade, was uns sehr gefallen hat. Auch die Parkmöglichkeit war mit 17€ um einiges günstiger als in anderen Hamburger Hotels. Perfekt-vielen Dank!

Business_and_leisure Family

10/10

Exceptional

19 Jun 2025

Farshad

Trevlig persolan och fint hotell

Partner

8/10

Excellent

08 Jun 2025

Monica

Bra

Friends_and_family Family

10/10

Exceptional

30 May 2025

Alexander

Alles gut

8/10

Excellent

29 May 2025

Franz Xaver

Verbindung öffentlicher Verkehr etwas schwierig, ansonsten alles gut.

10/10

Exceptional

23 May 2025

Mario Alexander Raphael

Eine wirklich hervorragende Unterkunft.
Hier gibt es mal gar nichts zu beanstanden.
Der Preis fürs frühstück war uns zu hoch aber das ist ja jedem selbst überlassen ob er es in Anspruch nimmt oder nicht.

Leisure Partner

10/10

Exceptional

17 May 2025

Marc

Sehr gut bis zum nächsten Mal

Business Friends

8/10

Excellent

12 May 2025

PHILIPPE

Bien, mais mal desservi!

Séjour de 3 nuitées en couple, chambre confortable et spacieuse, propreté très correcte, petit déjeuner fantastique, le prix est en conséquence pas loin de 25 euros par personne. Seuls bémols de ce séjour concerne la situation géographique, excentré du centre ville et mal desservis par les bus, à plusieurs reprises nous avons dû rejoindre la première station métro à pieds, environ 1,6km, 25 minutes de marche, avec les valises, ce n'est pas évident !

Partner

10/10

Exceptional

25 Apr 2025

Julia

Schöne Zimmer, guter Service, hervorragendes Frühstück. Immer wieder gern!

Business

8/10

Excellent

22 Apr 2025

Jan Peter

Voor mijn bussinesstrip was het hotel prima qua prijs/kwaliteit verhouding