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Basecamp Suites Banff

Canadian Rockies-AB · Canada

101 316 Marten StView location

9.2/10Excellent505 Reviews
Cleanliness9.6/109.6
Service8.0/108.0
Comfort9.2/109.2
Condition9.4/109.4
Value8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Basecamp Suites Banff

This smoke-free aparthotel features snowboarding nearby, skiing lessons nearby, and ski rentals nearby. Recreational activities include snow tubing nearby, boat tours nearby, and rock climbing nearby. Featured amenities include express check-in and express check-out. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 21 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request. Distances are displayed to the nearest 0. 1 mile and kilometer.

Cascade Shops - 0. 1 km / 0. 1 mi- Carter-Ryan Gallery - 0. 1 km / 0. 1 mi- Lux Cinema Banff - 0. 2 km / 0. 1 mi- Canadian Ski Museum West - 0. 2 km / 0. 2 mi- Willock & Sax Gallery - 0.

3 km / 0. 2 mi- Canada House Gallery - 0. 3 km / 0. 2 mi- Banff National Park Information Centre - 0. 3 km / 0. 2 mi- Banff Canoe Club - 0. 4 km / 0. 2 mi- Bow River - 0. 5 km / 0.

Read more about this hotelShow less

3 mi- Central Park - 0. 6 km / 0. 4 mi- Whyte Museum of the Canadian Rockies - 0. 6 km / 0. 4 mi- Banff Park Museum - 0. 7 km / 0. 4 mi- Fenlands Banff Recreation Centre - 1 km / 0.

6 mi- Buffalo Nations Luxton Museum - 1 km / 0. 6 mi- Old Banff Cemetery - 1 km / 0. 6 mi. The nearest major airport is Calgary International Airport (YYC) - 137. 5 km / 85.

5 mi With a stay at Basecamp Suites Banff in Banff (Downtown District), you'll be a 1-minute drive from Banff National Park Information Centre and 7 minutes from Upper Hot Springs. This aparthotel is 2. 9 mi (4. 7 km) from Banff Gondola and 13. 2 mi (21.

3 km) from Banff National Park.

With a stay at Basecamp Suites Banff in Banff (Downtown District), you'll be a 4-minute walk from Banff National Park Information Centre and 14 minutes by foot from Banff Centre for Arts and Creativity.

This aparthotel is 2.9 mi (4.6 km) from Upper Hot Springs and 2.9 mi (4.7 km) from Banff Gondola. Make yourself at home in one of the 21 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access is available to keep you connected.

Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request. Featured amenities include express check-in and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Parking height restrictions apply Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of CAD 250 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 8:30 AM - 10:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: CAD 60 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cascade Shops 0.1 km / 0.1 mi
Carter-Ryan Gallery 0.1 km / 0.1 mi
Lux Cinema Banff 0.2 km / 0.1 mi
Canadian Ski Museum West 0.2 km / 0.2 mi
Willock & Sax Gallery 0.3 km / 0.2 mi
Canada House Gallery 0.3 km / 0.2 mi
Banff National Park Information Centre 0.3 km / 0.2 mi
Banff Canoe Club 0.4 km / 0.2 mi
Banff Sign 0.4 km / 0.3 mi
Bow River 0.5 km / 0.3 mi
Central Park 0.6 km / 0.4 mi
Whyte Museum of the Canadian Rockies 0.6 km / 0.4 mi
Banff Park Museum 0.7 km / 0.4 mi
Fenlands Banff Recreation Centre 1 km / 0.6 mi
Buffalo Nations Luxton Museum 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • hotel
  • Car parkExtra charge
  • Wi-fi
  • Secure parking
  • Shop
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO QUEEN BEDS SUPERIORAPARTMENT • TWO QUEEN BEDS SUPERIORAPT.2Q-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Basecamp Suites Banff

    APARTMENT TWO QUEEN BEDS SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Basecamp Suites Banff

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Basecamp Suites Banff

    APARTMENT TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Basecamp Suites Banff

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR KING BEDAPARTMENT • SUPERIOR KING BEDAPT.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Basecamp Suites Banff

    APARTMENT SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Basecamp Suites Banff

9.2
Excellent
505 Reviews
Cleanliness
9.6 /10
Service
8.0 /10
Comfort
9.2 /10
Condition
9.4 /10
Value
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Julian
Excelente apartamento, limpio, moderno, amplio, bien distribuido, muy acogedor. La ubicación excelente. El personal de Base muy amables. Volvería con mucho gusto y lo recomiendo 100%
10/10
Exceptional
27 Jul 2026
Sherry
Hotel was very nice. Great location with everything within walking distance.
8/10
Excellent
19 Jul 2026
Katherine
Served our needs perfectly. Very clean. Not very roomy, but it was acceptable.
Family
8/10
Excellent
14 Jul 2026
KYOOSEOB
Extremely convenient location - supermarket, Asian supermarket, restaurants, public transportation, and shops.
Friends_and_family Friends
10/10
Exceptional
06 Jul 2026
megharaju
The location and apartment were excellent. The price was on higher side though.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Laura
Location was great and close to restaurants
Family_with_children
10/10
Exceptional
22 Jun 2026
Sun young
Great location. Loved clean, like-new cookware. Friendly and supportive staff.
Family_with_children
10/10
Exceptional
18 Jun 2026
Vikas
Housekeeping was outstanding. The team consistently went above and beyond to make sure the rooms were spotless, clean, and well-maintained.
Family_with_children
6/10
Pleasant
17 Jun 2026
Travis
Really small beds and very hard to check in
Partner
8/10
Excellent
15 Jun 2026
Jessica
There was only one hot tub working during our stay. By the end of the week, that tub was closed as well. We did get in one night and it was a beautiful view from the rooftop.

Otherwise, great setup all around. Simple, but wonderful location and met our needs of 6 adults in the room for the week.
Family
8/10
Excellent
09 Jun 2026
MAHESH
Parking was additional cost at sixty cdn per making it way too expensive. TV had wifi apps only and no other channels. All else was good.
Family
6/10
Pleasant
06 Jun 2026
Olga
It’s close to everything. What’s terrible was no hotel parking voucher. Public parking is $60 dollars per day. Did not mention that no parking available. Not going back.
Family
8/10
Excellent
05 Jun 2026
Lesley
Good location
Friends
10/10
Exceptional
01 Jun 2026
Mackenzie
Extremely clean and comfortable rooms, spacious, having a full kitchen and two bathrooms was great. The staff were friendly. You can access the nearby parking garage without having to go outside. Well worth the money, I have no complaints, it was a very nice stay.
Friends
10/10
Exceptional
31 May 2026
Danika
Great location! Was really surprised with how spacious the suite was. Would stay again!
Family
8/10
Excellent
30 May 2026
Ruthie
The property is well located, the rooms and bed a bit small. The kitchen was well stocked....a grocery and liquor store right nearby. The manager was very nice...the place was clean.
PARKING IS A MAJOR HASSLE. We’d just arrived in Banff, parked out front of the hotel and went inside to check in. We went back outside and there was an expensive parking ticket on our car. That quick. Even if we knew to pay first, the kiosk adjacent to the spot took only coins and the hourly fee was significant. We finally found a kiosk around the corner and down the street that took cards but by then, it was too late. We filed a \"grievance\" with the town hall but they declined it....
When we made the reservation a few months back, parking in the adjacent garage was reasonable which is what we'd planned to do. When we arrived it had more than doubled. Although we loved Banff, we had to organize each day of our visit around moving our car to legal spots.
Partner
10/10
Exceptional
27 May 2026
Calvin
No elevator to the hot tub and our truck didn’t fit in parking so we had to pay $50 ticket…ugh Hotel was great.
10/10
Exceptional
24 May 2026
Paul
Clean, spacious accommodation in the centre of Banff. Quiet, great facilities, friendly staff. Smooth, contactless check-in. Only downside is Banff parking, so plan ahead!!
Friends_and_family Family
10/10
Exceptional
23 May 2026
Xiaoyan
Great location, great staff, and very comfortable with a kitchen and living room. Although I only stayed for one night, I would definitely come back next time. Highly recommended to everyone!
Partner
10/10
Exceptional
22 May 2026
peter
Very clean, excellent facilities, great location and excellent value. Strongly recommended
Partner
10/10
Exceptional
21 May 2026
Karen
We had a 2 bedroom suite which was much better than a regular hotel for 4 adults travelling together. Plenty of space, comfortable beds and everything we needed (aside from groceries) to make a few light meals during our stay. I would stay again and would highly recommend!
Family
10/10
Exceptional
20 May 2026
Marlene
Great location.
10/10
Exceptional
18 May 2026
Zane
Loved the location, ease of check in and the rooftop hot tub was amazing. Definitely will be staying again
Friends
8/10
Excellent
16 May 2026
Shawn
Great spot!
Family_with_children
10/10
Exceptional
15 May 2026
Wendy
The room was clean and really nice
10/10
Exceptional
09 May 2026
Echo
It was right by the best shopping and eating areas. The staff were so kind and helpful and we loved the roof top hot tubs!
Partner
10/10
Exceptional
07 May 2026
Linel
Friendly staff. Close to grocery outlets
10/10
Exceptional
19 Apr 2026
Meagan
This was a very great place. Perfect for us.
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Glenda
Can't beat the location. Clean with comfortable beds. Would definitely stay again. Rooms are small without closets but if you can get past this the location is worth the tight rooms. We parked a short walk away at the train station (free) since our truck didn't fit in the adjacent parking garage.
Family_with_children
10/10
Exceptional
23 Mar 2026
Paula
If you like independent travel this is great. Fabulous location - the staff cannot do enough for you. Toiletries, bin bags, etc included - easy to obtain further supplies if required. Very different to our experience in Europe.
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Jacqueline
Place was super clean, in a good location and loved the cabinet in the hallway filled with towels, to, etc.
10/10
Exceptional
22 Feb 2026
ANA
The room was great! A ton of space for our group of 8. Staff was super helpful. Also a great location.
Friends
8/10
Excellent
16 Feb 2026
Carol
Room was clean and had everything we needed. The location was excellent! A little noisy early in the morning from the room above.
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Monica
The room was spotless, the check in was very frictionless and the staff was nice! The amenities were great too. We had such a great stay. Will go back here again.
Leisure Family
10/10
Exceptional
02 Feb 2026
Kelly
Front desk staff are extremely accommodating and helpful. Clean rooms, excellent location. On site (parade attached) REASONABLY parking which is a HUGE DEAL in Banff.
8/10
Excellent
26 Jan 2026
Dale
Great location and clean rooms!
6/10
Pleasant
07 Jan 2026
Corey
Very small suite, just barely big enough to accommodate 4 people plus bags (2 bedroom suite). I would think twice before booking here if you plan to use the pullout sofa bed. We were constantly hitting our heads on the low bulkheads near the windows, so some caution tape in these areas would be nice. Other issues: the dishwasher didn't work properly, and the walls are paper thin so you can hear everything in the suite next door. The positives: The staff were very nice, and the room was very clean. Hot tub was also nice.
Leisure Family
4/10
Poor
05 Jan 2026
Tori
We booked this place for the rooftop hot tub but only after confirming check in information does it state that the hot tub is closed on Sundays so we weren’t able to enjoy it and wish we had booked elsewherew
Leisure Family
10/10
Exceptional
02 Jan 2026
Nicole
Everything was great, unfortunately we didn’t get to experience the hot tub as it was closed down to the cold snap but will definitely come back to experience the hot tub!
10/10
Exceptional
26 Dec 2025
Yu
Centrally located. Friendly staff. Clean facility
Leisure Family
10/10
Exceptional
19 Dec 2025
Erik
Great walkability to the village and all of its shops and restaurants.
10/10
Exceptional
16 Dec 2025
WANG
nice
8/10
Excellent
12 Dec 2025
allison
Hot tub was good but plugging in the heating mats would have made it reasonable to walk the far trek in the cold.
Leisure Family_with_children
10/10
Exceptional
12 Dec 2025
Karen
Staff very courteous. Great location!
Leisure Partner
10/10
Exceptional
07 Dec 2025
Conrado
Clean room, great customer service. Everything is good except the this prperty doesnt have their own parking facility. You have to park to the adjacent pay parking building which is quite expensive. But overall, its a wonderful place to stay in Banff. Its close to everything.
Leisure Partner
6/10
Pleasant
02 Dec 2025
Chad
Hot tub was not available on Sunday and was very icy to get to on the roof.
Leisure Friends
8/10
Excellent
22 Nov 2025
Yuehlin
Everything was great, cute, comfy, beautiful, great location close to everything (walkable). We stayed at a two-bedroom room. Be aware if it is important for you to have vanity or shelf space in bathroom to set aside toothbrush, a few skincare bottles and small toiletry bags. There is none. One bathroom has just a pedestal sink and another has a very small vanity. We use small nightstand by bed and kitchen table for that. Parking is close by, but expensive.
Leisure Family
10/10
Exceptional
18 Nov 2025
Rhea
Had an awesome 4-night stay at the superior 2 bedroom apartment for me and my sister. Affordable, clean, close to everything- grocery, cafes, shops, Roam bus stop, etc. But best of all, the mountain view from both our bedroom windows was SO BEAUTIFUL. The parking garage attached to Basecamp is very convenient. You can park on the floor you're staying on and enter the door from there. The only downside is the parking is $35 daily or $8/hr through a third party. (Maybe in the future, Basecamp could make some sort of deal with parking garage owner for its guests) But besides that, no complaints. Would stay here again.
Leisure Family
10/10
Exceptional
11 Nov 2025
Margot
Great stay.
10/10
Exceptional
08 Nov 2025
Hsin-Yi
the room was clean and tidy
has everything in kitchen
Leisure Friends
10/10
Exceptional
05 Nov 2025
donna
We did not use the hot tub. Recommend a change room/ bathroom on the roof top hot tub.
Would be nice to include robes for hot tub use- distance from room to rooftop + stairs + crossing rooftop- mobility barrier
Leisure Friends
10/10
Exceptional
05 Nov 2025
Duong
Everyone is pleased with Basecamp suits at Banff. Suite is clean, new and staff is friendly
Leisure Family
10/10
Exceptional
26 Oct 2025
Lisa
Loved the views
Hot tub was clean
They have a great place there, hit all our needs and more!
Will stay there again!
Leisure Family
4/10
Poor
23 Oct 2025
Salman
In three bedroom suite on 3rd floor, wifi not working! It’s connected but limited
Leisure Family_with_children
10/10
Exceptional
22 Oct 2025
TING JUAN
Very nice views!
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Paul
We just returned home after a week in beautiful Banff. Basecamp Suites was the perfect location for our family of eight. In a matter of minutes we could be at great shopping, wonderful restaurants or a grocery store. In fact, my family told me daily what a great job I had done in choosing this hotel. We had two of the 2 bedroom 2 bath suites which were very spacious and supplied everything we needed. The Mountain views from the bedroom and living room windows were beautiful and the hot tub on the roof of the building was such fun! You had a 360 degree view of all the surrounding mountain ranges. We were there this past week and had snow the first several days which stayed around all week. Absolutely beautiful! We felt like we were living in a Hallmark movie!
As far as hiking and points of interest, everything was fairly close by and easy to get to except for driving the Icefield Parkway to the glacier and on to Jasper.
Last of all, I would like to mention how nice the staff were and that you feel very safe on this property. There are multiple times you have to use different security codes to get to your room. If ever in Banff again, we would certainly love to stay here.

Leisure Family_with_children
10/10
Exceptional
17 Oct 2025
Roslyn
The property location is great- it is close to shopping, transportation and is in downtown centre. The room has mountain view and is quite spacious. We checked in seamlessly. Staff responds via text message immediately. I will recommend this property to friends.
Leisure
10/10
Exceptional
09 Oct 2025
Alan
Will stay again!
Leisure Family
10/10
Exceptional
07 Oct 2025
Chao Kang
The location is great the room has all the equipment to cook and enjoy banff
8/10
Excellent
02 Oct 2025
Kevin
The property was clean and the location was great. Loved the Mountain View’s!
10/10
Exceptional
29 Sep 2025
Shantelle
Excellent!
Leisure
8/10
Excellent
28 Sep 2025
Henry
Our stay was very nice. We enjoyed the proximity to downtown and the easy access to public transportation.
Business_and_leisure Friends
8/10
Excellent
28 Sep 2025
Luiza
Staff were not that friendly. No parking.
Leisure Friends
10/10
Exceptional
27 Sep 2025
ran
Comfy
10/10
Exceptional
25 Sep 2025
Eduardo Danilo
Great stay! The location was very convenient with everything within walking distance. The bed was really comfortable, and we enjoyed the nice view from the window. The only downside was that the hot tub was under maintenance during our visit, but aside from that, everything was excellent.
Leisure Family
10/10
Exceptional
18 Sep 2025
Lori
This was a great place to stay in downtown Banff, we could walk everywhere. Rooms were clean, comfortable and staff was friendly and helpful!
Leisure
10/10
Exceptional
31 Aug 2025
Anjali
Excellent location! Great amenities!
Leisure Family
8/10
Excellent
28 Aug 2025
Joshua

Decent choice for Banff

We had a nice stay at the Basecamp Suites and overall this seemed a pretty good choice for Banff. We had a 2 bedroom room for a couple +1. The rooms and bathrooms were a little small but the apartment was otherwise well equipped and everything was in working order. Great central location. The price seemed extremely high, but this seems pretty par for the course when it comes to Banff, especially during peak periods. Also, the parking was hugely expensive; again seems par for the course in Banff. There is a ramp attached to the hotel, but it is not run by them and doesn't allow multiple entry so if you can avoid having to park here do so..
Friends_and_family Friends
4/10
Poor
26 Aug 2025
Xinming
There was a mouse with us in the room. What should I say…
Leisure Family
10/10
Exceptional
19 Aug 2025
Lori
Excellent location!! Great room!!
Leisure Family
10/10
Exceptional
16 Aug 2025
Tao
Place is clean and convenient.
Friends_and_family Family
8/10
Excellent
15 Aug 2025
ranjit
Nice place to stay, definitely would come back
Leisure Family
10/10
Exceptional
14 Aug 2025
Jacob
The unit we stayed in was a two bedroom, well taken care of and updated! Just FYI, there is no parking with the unit and you can either take your chances with street parking or the lot next door has plenty of space for $30 a day. Staff was really nice! We needed a pull out sofa and there were sheets, pillows, and comforter provided upon arrival.

The town is just next door! We went to eat every night, frequented the coffee shops, and even explored the night life! It’s a small town, but this place is right in the heart of it and super well kept. Nice and quiet too. Bit pricey on a weekend but would absolutely visit and stay again.
Leisure Friends
10/10
Exceptional
08 Aug 2025
Kristi

Expand your vacation with this convenient location

Location, location - staying here will make everything you do around Banff so easy! Plenty of space for our family of 5. Check-in and out was so easy. Absolutely would do this again.
Friends_and_family Family
10/10
Exceptional
01 Aug 2025
Dipti
Parking was the only issue
Leisure Family
4/10
Poor
29 Jul 2025
Verified traveler
The access/lock system is inconvenient….prefer card key access over push pads everywhere. The TV remote didn’t work even after the battery was replaced…???? The luggage rack was bent and wobbly. The light bulb for the lamp by the sofa was burnt out. The suite was clean and beds comfortable. A 3 star experience at best!
Partner
8/10
Excellent
29 Jul 2025
Stephen
Pros: good quality location easily walkable to all downtown sites. Situated on a relatively quiet side street. Reasonable sized accommodation in our two bed suite.
Cons: the suite contained no wardrobes or space for clothes to be unpacked other that a few rows of clothes hooks. Didn’t work well for a five night stay for a family of four.
The parking is linked to the shopping centre on the same block and is very tight to navigate for Canadian sized cars. Costs CAD 35/day so not cheap.
I had a slight problem on checking in where, unknown to me, the hotel had already charged my card 3 days beforehand, despite me having booked as ‘pay at property’ in Expedia. This led to me having to pay additional credit card fees unnecessarily
Leisure Family
8/10
Excellent
29 Jul 2025
Suchi

Great location

Great location. Overall good but the property floors were dirty. My socks turned black day 1 so I mopped the entire unit. I also thought the bedding could have been cleaner.
Friends_and_family Family
10/10
Exceptional
25 Jul 2025
Joyce
Fantastic room and staff
Leisure Family
10/10
Exceptional
22 Jul 2025
Claude
Awesome location, the Units are exceptionally clean and YES we will stay here again the next time our travels take us to Banff.
Leisure Family_with_children
10/10
Exceptional
20 Jul 2025
Margaret
The location was the best. Next door to groceries and a liquor store. Next to the grocery store is the bus stop for the Roam bus that takes you all over Banff. Restaurants all in a 5 minute walk too, yet because Basecamp is around the corner from the restaurants it is nice and quiet. The rooftop hot tub was amazing also.
Leisure Family
10/10
Exceptional
16 Jul 2025
Andrew
Basecamp Suites Banff was a perfect place to stay for our family of 5. The suite was very clean, in walking distance to amenities and shopping. Beds were comfortable and the suite had a nice deep tub/shower. Overall, we can’t wait to go back!
10/10
Exceptional
14 Jul 2025
Jamie

great location in Banff

We enjoyed the location in downtown Banff, close to shops, a market, and public transit stops. Parking was $35 a day, which was pricey and difficult to park a large SUV. We also enjoyed the kitchen and space with the living room and table.
Partner
10/10
Exceptional
12 Jul 2025
William
The location is fantastic! We could walk anywhere in downtown Banff quickly. Grocery is right next door. We appreciated the fully equipped kitchen so we could prepare our own breakfast and lunch. The suite was clean and modern. We loved it and would recommend it to anyone!
Leisure Family
10/10
Exceptional
06 Jul 2025
Samuel CZ
Love it!
Leisure Family
10/10
Exceptional
30 Jun 2025
John
Great location Helpful staff clean accommodations
Leisure Family
6/10
Pleasant
21 Jun 2025
Ashok
lovely location. views were beautiful. rooms were tiny. bathrooms esp one shower was leaking and not working properly. poor communication about use of spa on the roof and undisclosed rules. manager downstairs not available to speak to clarify.
Leisure Family
2/10
Poor
27 May 2025
Jennica
Bed bugs!!!! And when we got ready for bed there was hairs all over the bedding! I messaged the manager and no response. Also there is a train right outside that the horn blows every three hours 11pm, 2am and then around 6am.

The next morning my sister stepped in puke that was right down the street. Parking is 30 dollars a day. The hot tub is in a parking lot. The only good thing is location but do you really want to chance it if you get bugs lol!
Leisure Friends
10/10
Exceptional
26 May 2025
Rogelio Jr
Clean and close to everything.
Leisure Family
8/10
Excellent
19 May 2025
Glenn
Parking was an issue for us. The rate for a 24 hour period was ok, however there was no in and out privileges which made it overly expensive if you wanted to go out several times a day. Hotel needs to make arrangements with parkade owners for hotel guests to have in and out privileges. Also no handicap parking near hotel entrances from the parkade.
The accommodations themselves were excellent.
Leisure Family
8/10
Excellent
18 May 2025
Paula
Great location, room clean and new. Full kitchen and comfortable bed. Noisy outside our window early both mornings. Parking is $30 a day or $8 per hour with no in/out privileges.
Leisure Family
10/10
Exceptional
17 May 2025
andrii
Nice place to stay
Leisure Family_with_children
6/10
Pleasant
15 May 2025
Verified traveler

Mixed experience at Basecamp

Positives: spacious interior and good location

Negatives: no service at all; no help to answer questions or provide amenities during the stay. Everything is self service

Do not expect any service. There is no cleaning during your stay, no periodic takeout of trash, no refill of towels.

There is no front desk help. There is someone sitting at the front desk during work hours, but she will not assist you with luggage, or help you open the door, or answer any questions outside of what’s available in the website FAQ.

There is no real amenities, not even one set of bottled waters to start, no refill of tea bags or coffee, which is very disappointing.

The jacuzzi photos are misleading. It’s next to the rooftop parking lot. Also it wasn’t heated by the time we tried to use it at 7pm.
Friends_and_family Family
8/10
Excellent
12 May 2025
Jessie
Loved the suite. Perfect for families.
Leisure Family_with_children
10/10
Exceptional
11 May 2025
Cecilia
We enjoy our stay here. We highly recommemd this place. Hopefully there is a regular pool for the children to enjoy. Thank you so much!
10/10
Exceptional
10 May 2025
Wendy

Relaxing

Friends first time in Banff
Friends_and_family Friends
10/10
Exceptional
09 May 2025
Tanvir
It was a nice stay and overall it was great…
Leisure Family_with_children
10/10
Exceptional
08 May 2025
Hitech
The room was beautiful same with the view of the mountains
Leisure Family
10/10
Exceptional
04 May 2025
Kamalpreet
Everything was excellent service, cleanliness, maintenance and staff....loved our stay ❤️
Leisure Family_with_children
10/10
Exceptional
04 May 2025
Glenda
Perfect location and the view from the rooms was amazing.
Leisure Friends

Location & surroundings

Basecamp Suites Banff
101 316 Marten St, Banff, Canada

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Basecamp Suites Banff

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