The Kenrick Hotel

Canada , Canadian Rockies-AB
BANFF, 419 Banff Ave
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75 reviews shown

8/10

Excellent

03 Jun 2026

Daniel

Loved it

10/10

Exceptional

02 Jun 2026

Stephanie

Very friendly staff. Loved Analog coffee shop bring on site. Hotel is also newly renovated and is in good location.

Family

10/10

Exceptional

31 May 2026

Casey

5 star stay all around. Only small complaint is that it was very expensive for a Saturday night stay but that’s Banff in late spring I guess.

Partner

10/10

Exceptional

27 May 2026

Audra

Amazing hotel with exceptional service from the staff. There is a beautiful spa pool area and it’s easily walkable into downtown Banff.

Friends

10/10

Exceptional

12 May 2026

Shivam

Lovely hotel with modern facilities. Great location to town centre and free parking on site.

Partner

6/10

Pleasant

11 May 2026

Bevin

Undergoing renovations and we started with banging at 0600 hrs this AM.

Now, could this have been banging from the construction workers who are supposed to start at 0800 or was it the barrista in Analog coffee banging the crap out of the cappuncino coffee bean holder.. Either way, both rooms we had were awake at 0600!! Not worth the price for the room with this nice wakeup.

Also, be very careful with parking underground and opening your trunk. The ceiling in the garage is extremely low and we unfortunately had our trunk scraped really badly. Staff said, well you can park outside....

Family_with_children

10/10

Exceptional

04 May 2026

Natasha

Great location.
Beautiful room with luxury linens.
Pool and water features were so relaxing, especially during adult only time

Partner

10/10

Exceptional

02 May 2026

Meila

We booked this hotel for my husband birthday because i saw the good ratings and the amenities they offer which is the pool area , hot tub and hydro , sauna and steam room are so amazing… My daughter enjoyed the pool so much… the room is cozy and our view as well is perfect.

Family_with_children

10/10

Exceptional

29 Apr 2026

Samantha

They upgraded us and we had a beautiful room!

Partner

8/10

Excellent

29 Apr 2026

Laiba

Stay was really good. We enjoyed.

Family_with_children

10/10

Exceptional

24 Apr 2026

Isaac

Super solid! I will stay here again.

10/10

Exceptional

24 Apr 2026

Nick

10/10 Amenities

Business Partner

10/10

Exceptional

23 Apr 2026

Joan

Beautiful Mountain View from our room.
Very upscale interior !

Family

8/10

Excellent

21 Apr 2026

Heather

Very Nice pool , hot tub and sauna.
Very clean and staff were terrific.
Our room was small, especially the bathroom. TV cable went in and out.
Underground parking was helpful.
No gym though.

Family_with_children

6/10

Pleasant

19 Apr 2026

Allison

The standard room is a standard room. Clean, comfortable, good but I wouldn’t say wow. Parking was great,location convenient. Pools would be lovely but so busy and people are inconsiderate and left towels and plastic cups everywhere. Not the hotels fault but noisy and messy doesn’t make me want to pay a premium to stay there again.

10/10

Exceptional

15 Apr 2026

Chandler

Lovely stay, very comfortable, nice updates. Parking was easy, staff was very helpful and accommodating. Would stay again!

Partner

10/10

Exceptional

14 Apr 2026

Nadine

The Kenrick was great! Loved the whole vibe. The pool was amazing, we really enjoyed being able to order appies and drinks from the restaurant right to your lounger.

Family_with_children

10/10

Exceptional

11 Apr 2026

Lilian

It was a very comfortable boutique hotel. Parking was very simple. Had a great pool. There was an Analog coffee in the lobby which was very convenient. The location was great walkable to restaurants and shops. Great linens and towels. I also had comfortable robes and slippers. I would definitely stay there again.

Partner

8/10

Excellent

10 Apr 2026

Trevor

The room was nice, but it was on a busy street and it was very noisy to try to sleep

Partner

10/10

Exceptional

08 Apr 2026

Tara

A beautifully refurbished gem in a great location in Banff. Loved the hot tub / pool area!

Friends

8/10

Excellent

07 Apr 2026

Winnie

Room clean and updated, but there was no hot water at the sink. Bathroom with toilet and shower was very small. Loved the pool area with sauna and steam room but sadly the cold plunge was closed for the full 6 days of our stay. The poolside dining was fantastic. Great location a short walk to the main strip.

Family_with_children

10/10

Exceptional

07 Apr 2026

Scott

Cold plug and sauna were a game changer!

Self

10/10

Exceptional

03 Apr 2026

Cassidy

Great, new hotel that is elevated. Very comfy beds and pillows.

Nice pool area with options

Hotel is close the popular areas in Banff compared to other hotels.

Friends

10/10

Exceptional

01 Apr 2026

Norbert

Excellent stay with family!!! I recommend Kenrick to anyone staying in Banff. The decor and building is updated and looks amazing, two hot tubs, good size indoor pool (that my daughter used for 2 hours a day), steam room, under ground parking (for our smaller suv), great location and not far from anything. We read the reviews before booking complaining about the small bathroom, this is NOT a problem, I actually loved the lay out, the shower and toilet are separated from the sink which makes this convenient for someone to shower while the other person uses the sink, so convenient with 3 girls in the family. I usually do not provide 10 ratings but this will be the next hotel I book when going back to Banff. The only cons are I wish there was a in room safe and the sauna does not get hot enough (but you have the steam room), cold plunge was not working during our stay but I saw staff working out. I recommend the Kenrick.

Family_with_children

10/10

Exceptional

30 Mar 2026

Gareth

Fantastic hotel. Perfect location in Banff. A few minutes walk from everything you need but away from the noise of the shops and restaurants. Rooms were really well equipped, spotlessly clean, and very comfortable.

Spa facilities were perfect at the end of a day’s skiing. Hot baths, sauna, steam room, pool and cold plunge pool.

Great coffee shop too.

If I’m ever fortunate enough to stay in Banff again, will definitely stay at The Kendrick.

Family

10/10

Exceptional

27 Mar 2026

Mario

Great stay overall. The hotel was excellent, and the design really stood out — very well thought out, modern, and high-end. You can tell a lot of attention went into the details. Would definitely come back.

Family_with_children

10/10

Exceptional

26 Mar 2026

Mia

A 5 star experience. Comfortable well appointed rooms, friendly staff, great pool, sauna, steam amenities. The Fat Ox, attached restaurant, is delicious.

Partner

6/10

Pleasant

24 Mar 2026

Twila

While the staff did all they could to resolve our issues (over heating, key cards not working) there were things that were missing that would have made our stay more enjoyable. The room temp was 26 and we had to turn off the thermostat and open the patio door to bring it to a normal 21/22 degree temp.

There are no towel bars to hang up damp towels.
The vanity is very small and the light above the vanity was too dim for me to apply my makeup.

Insufficient lighting in the room made it difficult to read.

Dresser drawer knobs in room 309 made it very hard to open drawers. They are smooth with nothing to grip to allow an easy opening.

There was no table in our room and only one chair and one footstool which made socializing with our friends impossible. We did not want to use the beds to sit on.

The fridge was good. The coffee maker worked well as did the kettle. The bathroom was super crowded and there was nowhere to hang damp bathing suits or towels.

For a newly renovated hotel, and the price we were charged per night, we expect more. Maybe this is simply a case of new reno’s and the subsequent growing pains. When we were checking in on Monday afternoon, we showed up 20 minutes before 4:00 pm and had to wait until 4:00 exactly before they would give us the room number and keys. This is not typical for a hotel in Banff on a Monday afternoon. Especially when we noticed the large number of housekeeping staff in the hallway upon arrival.

Friends

8/10

Excellent

23 Mar 2026

Alicia

Very clean, modern, helpful staff! Great location!

Family_with_children

10/10

Exceptional

21 Mar 2026

Wonil

Title: Exceptional Cleanliness and Fantastic Amenities
\"We had a fantastic 4-night stay at the Kenrick. The hotel is extremely well-maintained and clean throughout. A huge shout-out to the housekeeping team for the pristine room service every day!
The spa and sauna are must-visit facilities, especially to warm up after a chilly day out in the mountains. We also loved the daily Nespresso coffee refills and the premium amenities provided. With friendly staff and hassle-free parking, everything was perfect. We couldn’t have asked for a better stay in Banff!\"

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Mojgan

I had a wonderful stay at this hotel. The atmosphere was incredibly friendly and truly felt like a home away from home. On my first day, I had an accident, and the staff were extremely supportive and caring, which I truly appreciated. They were always kind, welcoming, and ready to help with anything we needed. Everything was spotless and very well maintained, making our stay even more comfortable. I would highly recommend this hotel to anyone looking for a clean, warm, and genuinely caring environment.

10/10

Exceptional

15 Mar 2026

Ann-Margaret

The hotel and pool/spa are as expected for a boutique hotel. Where the Kenrick stands out is the staff; they are pleasant and helpful with any aspect of your stay on Banff

Friends_and_family Friends

10/10

Exceptional

14 Mar 2026

Joanne

Hotel was immaculate and very clean. Pool was wonderful as well.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Kui Yun

The pool was nice, but it seemed geared more toward families with young children. I also wish the sauna, with its clear doors, wasn’t so exposed to the pool area—it lacked the quiet, tranquil spa-like atmosphere I was hoping for.

Partner

10/10

Exceptional

05 Mar 2026

Dorothy

Beautiful

Friends

10/10

Exceptional

02 Mar 2026

Christian

Beautiful hotel, great location and extremely friendly staff and this place has so many amenities

10/10

Exceptional

01 Mar 2026

Corey

Everything at this hotel is fantastic. The room was great and very spacious, we had the king mountain view. The pool area was incredible. Guest service staff are so friendly and helpful. 10/10! Look no further this hotel is perfect!

Friends

10/10

Exceptional

01 Mar 2026

Steven

Amazing! Everything!

Family_with_children

10/10

Exceptional

23 Feb 2026

Heidi

Great location, real clean, Nora pool amazing, the plunge was so great after the sauna! Nice check in and great staff!

Partner

10/10

Exceptional

21 Feb 2026

Jared

Highly recommend

10/10

Exceptional

18 Feb 2026

Lindsay

Amazing!

Partner

10/10

Exceptional

07 Feb 2026

Taiaba

The service was top notch. Check in was smooth and the rooms were a relaxing haven after a long day out exploring Banff.

10/10

Exceptional

01 Feb 2026

Kristin

Friendly staff, clean rooms, pools are great. Having Analog inside the hotel was convenient.

Leisure Family

8/10

Excellent

01 Feb 2026

Jenni

Loved staying at the Kendrick. This was a great location for us staying in Banff. The room was well serviced and staff were friendly and accommodating. We loved the cabin-like feel and waking up to the gorgeous mountain views was a highlight. The indoor swimming pool and steam room was a wonderful experience.

Leisure Family

10/10

Exceptional

25 Jan 2026

Sarah

Love all the extras this place provides. Record players and vinyl, poolside service

Leisure Self

10/10

Exceptional

17 Jan 2026

Laura

The rooms are modern, clean and comfortable. The pool and hot tub facility was wonderful
The location was excellent and the restaurant next to the hotel was also very good

Leisure Family

4/10

Poor

16 Jan 2026

April

No table in the room, no microwave. Room temperature is so hot,
no lights where the coffee machine located its too dark to make a coffee
We just use my flashlight on my phone ! Its room 309

The view from the balcony is amazing.
And the pool is beautiful relaxing ambiance but
It feels like its not kids friendly.
Overall 7/10

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Andrei

Room was amazing and staff was great

10/10

Exceptional

11 Jan 2026

Sylvia

Awesome hotel revamp, kids loved it I loved it

Leisure Family_with_children

10/10

Exceptional

08 Jan 2026

Ashley

Loved our stay - the room was clean and spacious. Pool was fantastic, loved the drink and food service!

Leisure Partner

10/10

Exceptional

07 Jan 2026

Melissa

Rooms are clean and very spacious with great decor and finishes. Love the hydrotherapy amenities and appreciated the adult hours between10pm-midnight. Hotel was very close walking distance to the main strip in Banff. Staff was very friendly and helpful. May become my main choice for hotel stays when heading to Banff!

Friends_and_family Friends

10/10

Exceptional

07 Jan 2026

Marcin

Newly renovated and tastefully decorated hotel in downtown Banff. Walking distance to all area restaurants and shops. Mountain shuttles stop directly in front of the hotel, and bus #1 and #2 that go to Fairmont Banff Springs and Sulfur Mountain are within 2-3 minute walk. Underground parking garage was great during cold winter nights.
As far as food goes, there is a great restaurant attached to the hotel, however, I wish it was accessible directly from the hotel as opposed to from the outside. It makes it walking outside and get in during winter months not desirable. For that reason we opted out to dine at other restaurants in town most of the time.
The pool/wellness area was neat but can become crowded during busy seasons.
If I was to be super picky, I would say one downside was the sink/vanity area of the bathrooms in the rooms, which is awkwardly placed in the entrance to the room and is very small for a family of 3 to share on daily basis.
Other than that, the rooms were very clean, nicely decorated, and very comfortable.
I would definitely stay at The Kenrick again!!!

Leisure Family

10/10

Exceptional

04 Jan 2026

Nicholas

The Kenrick is an extremely comfortable place to stay. The rooms are super comfortable and modern, and the staff are very friendly. It’s a great place for a Banff vacation.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Stephanie

It was the perfect place to have a getaway. The room was clean, towels were refreshed and the beds were comfortable. The pool was perfect with such a beautiful view. The employees at the front desk were very helpful and sweet.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

alfred

Excellent staff , nice room.roomroom.

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Andrew

Lobby was so great, staff nice. Room clean and fresh - beautiful view

10/10

Exceptional

23 Dec 2025

Mohammad

I didn’t feel great being said you won’t get your room until 4, sent on fool’s errand for a few hours just to be told, yeah, your room is still not ready, at 4:20…
But, the rest of stay was pleasant enough to convince me, I’ll be back there soon! The pool was more than great.

Leisure Family_with_children

8/10

Excellent

21 Dec 2025

Cameron

Nice updates to the former High Country Inn. Unfortunately the service could use the same vibe check that the pool area received. We received a message to checkout the first night of our stay.

Partner

10/10

Exceptional

21 Dec 2025

Soraya

Excellent stay, fantastic room and amenities. Staff is super friendly. Really enjoyed our stay. Will definitely go back.

10/10

Exceptional

21 Dec 2025

Krum

Lovely hotel.
Clean and amazing service

6/10

Pleasant

20 Dec 2025

Daniel

We never used the pool facilities. Only one elevator which could be terribly slow. Room on Banff ave side was very noisy. Patio door didn’t close properly. Bathroom was a horrible design. Terrible lighting to get ready and vanity out in the open. Toilet and shower were very tight and door opened inward barely missing toilet. Definitely not worth over $500 /night.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Leigh

Clean and comfortable hotel, loved how small it was. Easy access to the pool for the family. Really great set up for families!

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Raishel

Our stay could not have been better. Hotel is clean, beautiful and has lots of amenities but the staff are what makes this place. Everyone went above and beyond, but mostly Al the maintenance manager who helped us boost our car. Thank you so much!

8/10

Excellent

15 Dec 2025

Lori

Room was clean and staff were friendly. Pool, hot tubs, and steam/sauna were quite nice, and drink service to the pool was appreciated. The rooms have been nicely updated, though they should have made the bathroom in the two queen room a bit larger; it was difficult to squeeze into the bathroom between the door and toilet.

Leisure Family

10/10

Exceptional

13 Dec 2025

James

Very cute boutique hotel. Stylish decor, good water pressure in shower, and great location. We walked into town every day. Had drinks at Fat Ox, great staff.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

June Anthony

It was a great experience! I love how Sabina, Mark and Joseph were very accomodating and very helpful during our stay! Staff are lovely!!

Business_and_leisure Friends

10/10

Exceptional

12 Dec 2025

Tarandeep

Would love to come back

10/10

Exceptional

12 Dec 2025

Barbara

Really enjoyed our stay!! Loved the beds in our room we can try using the pool, hot tub, sauna and steam room. My son even tried the cold plunge! The staff are very friendly and always asking how you are doing and if you need anything. Great location as we walked everywhere downtown.

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Mark

Overall I’d say 4/5 stars. Pretty good stay.

Pro’s: amazing pool and pool amenities. Cleanliness and style was 5/5. Location was also great. Free parking included. The shower was beautiful and functional. Staff was wonderful.

Con’s: the room layout was very tight. Literally no counter space in the “bathroom”. Thermostat was locked and couldn’t change the temp- we slept very hot. Water pressure on the tap (not shower) was very poor in our room. Also, the nespresso machine wasn’t working. Oh and no room service or vending machines for snacks.

We were a family of four that stayed and we likely won’t be back unless we pay for a bigger room. But at $340/night for a basic room, probably won’t.

Leisure Family_with_children

10/10

Exceptional

05 Dec 2025

PHILIP

EVERYTHING WAS EXCELLENT. EXCEEDED EXPECTATION. MARK WAS AN EXCELLENT MANAGER. WILL DEFINITELY COME BACK. THANK YOU.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

DOMINIKA

Great pool, hot tub, sauna and steam room. This is definitely the highlight of the hotel. Beautiful room aesthetic.