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Elk + Avenue Hotel

Canadian Rockies-AB · Canada

333 Banff AveView location

9.0/10Excellent2,039 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.6/108.6
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  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Elk + Avenue Hotel

The hotel invites guests to experience warm hospitality and exceptional comfort from the most prized location in the centre of Banff in the heart of Banff National Park. Banff is considered Canada's number one tourist destination and has been declared a UNESCO World Heritage Site.

Nestled in the Rocky Mountains, the park is a year round protected wilderness area offering 2, 564 square miles (6, 641 square kilometres) of rugged alpine beauty, dramatic glaciers, gorgeous lakes, rushing rivers, first class amenities and the best powder skiing in the world.

The park's stunning scenery is home to an abundance of wildlife. Calgary International Airport is approximately 138 km away. The hotel offers several extra services to ensure that clients have a memorable and comfortable stay in the beautiful Canadian Rockies.

With 165 guest rooms, the property welcomes guests in a lobby with 24-hour reception and check-out service. Facilities on offer to guests include a hotel safe, currency exchange facilities, lift access, a restaurant, Internet access and a laundry service.

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Those arriving by car may leave their vehicle in the car park for a fee. These spacious and well-appointed fully renovated guest rooms come with en suite marble vanity bathrooms and have been designed with comfort and convenience in mind.

The finest quality fabrics and materials including locally designed and exclusively handcrafted solid oak furniture convey a timeless elegance and style. All rooms are equipped with a shower, bath, hairdryer, a direct dial telephone, satellite/cable TV, a radio, Internet access, tea and coffee making facilities and an ironing set.

Rooms with either double or king-size beds are available. The heating is individually regulated. The hotel has a large hot tub, steam room and sauna (all for a fee). There is also a gym. Banff Springs Golf Course is around a 6-minute drive from the hotel.

There is a restaurant on site offering breakfast, lunch and dinner.

Located in Banff (Downtown District), Elk + Avenue Hotel is within a 5-minute drive of Banff Centre for Arts and Creativity and Bowl Valley Five Pin and Pints. This hotel is 1.1 mi (1.8 km) from Tunnel Mountain and 2 mi (3.3 km) from Cave and Basin National Historic Site.

Make yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 24 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 50 per accommodation, per night
    • Service fee: CAD 2.10 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 11:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: CAD 10 per day
    • Nearby parking fee: CAD 10 per night
    • Pet fee: CAD 25 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Filipino

    English

    Chinese (Mandarin)

    French

Nearby attractions

Cascade Shops 0.1 km / 0.1 mi
Canadian Ski Museum West 0.1 km / 0.1 mi
Banff National Park Information Centre 0.2 km / 0.1 mi
Carter-Ryan Gallery 0.2 km / 0.2 mi
Lux Cinema Banff 0.3 km / 0.2 mi
Willock & Sax Gallery 0.3 km / 0.2 mi
Canada House Gallery 0.4 km / 0.3 mi
Banff Sign 0.5 km / 0.3 mi
Banff Canoe Club 0.6 km / 0.4 mi
Banff Park Museum 0.7 km / 0.4 mi
Central Park 0.7 km / 0.4 mi
Whyte Museum of the Canadian Rockies 0.8 km / 0.5 mi
Bow River 0.8 km / 0.5 mi
Old Banff Cemetery 0.9 km / 0.5 mi
Banff Cascades of Time Gardens 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2016
  • Total number of rooms: 164
  • Number of floors (main building): 3
  • Single rooms: 5
  • Double rooms: 154
  • Junior suites: 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 45 more facilities & services
  • Nearest Bus / Metro Stop
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Launderette
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Ski storage
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Meeting room: 1
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Breakfast buffet
  • À la carte dinner
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Elk + Avenue Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Elk + Avenue Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Elk + Avenue Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Elk + Avenue Hotel

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 26 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable4 photos

    Elk + Avenue Hotel

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Smoke detector
    • Cable TV
    • Cot on demand
    • Wi-fi
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LOFTQUADRUPLE • LOFTQUA.LO

    Photos are not available for this room type.

    Elk + Avenue Hotel

    QUADRUPLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Elk + Avenue Hotel

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LOFTDouble or Twin • LOFTDBT.LO

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Double or Twin LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LOFTRoom • LOFTROO.LO

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Room LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable3 photos

    Elk + Avenue Hotel

    Room TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Smoke detector
    • Cable TV
    • Desk
    • Alarm clock
    • 220V power supply
    • Wi-fi
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Elk + Avenue Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Elk + Avenue Hotel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Elk + Avenue Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Elk + Avenue Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LOFTSINGLE • LOFTSGL.LO

    Photos are not available for this room type.

    Elk + Avenue Hotel

    SINGLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDSTWN.2Q

    Photos are not available for this room type.

    Elk + Avenue Hotel

    TWIN TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Elk + Avenue Hotel

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Elk + Avenue Hotel

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Elk + Avenue Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Elk + Avenue Hotel

9.0
Excellent
2,039 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
courtenay
Very nice property. Nice dining room, coffee shop and lounges for waiting.
10/10
Exceptional
03 Aug 2026
Sadia
Room was very clean and spacious. Beds and sofa bed all very comfortable and clean
10/10
Exceptional
03 Aug 2026
Dino
Great place to stay. Close to everything. The Farm + Fire restaurant on-site is so good!
8/10
Excellent
31 Jul 2026
Lori
Our room was very clean, great, comfortable beds, clean bathroom.
Had a great coffee shop, restaurant and gift shop with help with excursions located on site!
Parking was cheap and easy as well!
Great location in downtown!
10/10
Exceptional
30 Jul 2026
Larry
Bed very comfortable, rooms large. Bathroom a bit small. Great location
10/10
Exceptional
28 Jul 2026
hanif
Good location and parking was convenient option.
10/10
Exceptional
27 Jul 2026
Onita
Great location and wonderful hotel
2/10
Poor
27 Jul 2026
Celina
The carpet doesn’t look clean. Upstair doesn’t even have air condition.
8/10
Excellent
25 Jul 2026
Marilen
This hotel is in a great Banff Downtown location, you can literally walk all over Banff downtown from this hotel. It has attached coffee shop, restaurant and an underground parking where the elevator exit is right next to the rooms. The rooms are clean, spacious and quiet. We will consider this hotel again as we keep going to Banff.
Family_with_children
8/10
Excellent
25 Jul 2026
Peter
Excellent location and the room was quite spacious. It could use some upgrading. Carpeting did not seem clean better if hardwood especially during ski season. No gym or in room safe.
10/10
Exceptional
23 Jul 2026
Son
Great location on Banff Avenue so you can walk everywhere easily, clean room and comfortable bed - overall highly recommeded!
8/10
Excellent
22 Jul 2026
Rachel
Odd design. 2 elevators to get to room and parking.
8/10
Excellent
22 Jul 2026
John
Lobby and restaurants have been renovated and had a nice appeal, but the rooms were a bit old. There were bugs in the room and loud noise at night. Should have guessed with the complimentary ear plugs on the night stand. Will probably not be a top choice although location is convenient.
6/10
Pleasant
22 Jul 2026
Patricia
Staff at front desk tireless and hard working.
Room so ordinary for the price; hello Banff!
Hot water needed to be restarted.
Seriously nothing to write home about.
2/10
Poor
22 Jul 2026
Alice
I booked a suite with 2 queen beds 1 sofa bed for 5 people thro expedia and the hotel has charged the extra person fee, but upon arrival the sofa bed wasnt ready, pillows and beddings werent prepared for the extra person either. When i call for extra beddings i was notified theres no enough bedding to provide.
Besides, the washer ruined my new clothes by spreading some brown ashes after wash that i have to spend lots of time and energy to take those off, luckily its not permanently stained on them.
Consistently hearing noisy vibrating ?engine sounds from outside throughout the night, not sure wheres from, i probably sleep like 3hrs
Not recommended
6/10
Pleasant
21 Jul 2026
Zsuzsanna
The staff, location, restaurant and common areas really nice. The room though, for an astronomical price, lacked blackout curtains or blinds. The building across the street has bright lights on 24/7, so you're sleeping in a brightly lit room. The AC was installed so it was blowing directly onto the bed. The light and the wind combined made it very difficult to sleep at all. For the price tag I would have expected better.
Partner
10/10
Exceptional
18 Jul 2026
Ruy
Property has great location. Travel by Roam bus is very accessible. The rooms are big enough to accommodate a family. The hot tub and sauna are great addition to the property and are very well maintained.
A microwave in the room would not hurt as an addition ( microwave is located at first floor and there is only 1 available). There are helpful staff and there are also not so helpful.
Overall, I’d recommend the property. It is clean and well maintained.
Family_with_children
10/10
Exceptional
18 Jul 2026
Henry
Overall, it was a very nice hotel and in a great location. Staff was helpful in where we could park with our SUV, since it did not fit in the garage. There are some rooms where the elevator does not go which is one of the rooms we had, so we had to walk up a flight of stairs with our luggage.
Partner
4/10
Poor
18 Jul 2026
Michel
Terrible room, old and musky smell
Partner
10/10
Exceptional
16 Jul 2026
Yasmine
We had a wonderful stay at Elk + Avenue Hotel! The hotel was very accommodating from start to finish. One of the biggest perks was the parking—it’s a huge advantage when staying in Banff and made exploring the area so much easier.

The location couldn’t be better. It’s right in the heart of town, so you’re within walking distance of restaurants, shops, and everything Banff has to offer. The front desk staff were incredibly friendly and helpful, offering great recommendations for restaurants and things to do around town.

Our room was very clean, spacious, and had a beautiful view. We were really comfortable throughout our stay.

One tip for future guests: if you’d like housekeeping during your stay, be sure to put the room cleaning sign on your door. I accidentally forgot to put mine out, so that’s on me!

Overall, we had a great experience and would definitely stay at Elk + Avenue Hotel again. Highly recommend!
Partner
10/10
Exceptional
16 Jul 2026
Yating
Wonderful experience, super quiet even in downtown area
Partner
10/10
Exceptional
15 Jul 2026
Steve
Good hotel and location
8/10
Excellent
15 Jul 2026
Gina
Very convenient to Banff restaurants and shopping!
4/10
Poor
13 Jul 2026
Alma
We recently stayed in Room #160, with my husband and our dog and while we enjoyed our time in beautiful Banff, I feel it's important to share some constructive feedback.
Unfortunately, the room did not meet the standard we were expecting based on the excellent reviews. The carpet appeared very dirty, and the bathroom needs attention. The shower head was not working at all, and we only discovered that we had to use the handheld shower instead. It would have been helpful if the front desk had informed us upon check-in, as we spent quite a while trying to figure out why the shower wouldn't work.
The bathroom door was also noticeably damaged with large chips and really should be replaced. Small maintenance issues like these have a big impact on a guest's overall experience.
We paid a premium to stay here because of the hotel's reputation, so it was disappointing to find Room #160 in this condition. Banff welcomes visitors from all over the world, and I believe the room should reflect the high standard that the area is known for.

I hope the management will take this feedback positively and consider repairing and refreshing Room #160 for future guests. The staff were pleasant, and with some much-needed maintenance, I believe the guest experience could be greatly improved.
Thank you, and I genuinely hope to see these improvements on a future visit.
Pet
10/10
Exceptional
12 Jul 2026
Elizabeth
This is a stunning 5 star property. Rooms are very spacious and can easily accommodate a family or group of friends. The living space made it feel like a home away from home. Bathrooms and toiletries were excellent. They have thought of every detail and accounted for it.
Friends
6/10
Pleasant
12 Jul 2026
Amparo
It is not very clean, for the price we paid we would have found something cleaner and better!!!
Family_with_children
8/10
Excellent
12 Jul 2026
Karen
Great convenient location in town. Very convenient to have Roam/bus stop across the street to take to Gondola. Nice comfortable accommodations. Nothing fancy. Wonderful staff.
Family
8/10
Excellent
11 Jul 2026
Brian
The location is great, the room was very nice, we had breakfast twice in the restaurant and that was nice. I think we must have visited at peak time because the crowds were huge and sometimes the staff was stretched thin.

I’d recommend staying here, it’s central to Banff so getting around is easy.
10/10
Exceptional
11 Jul 2026
Joanne
Property nicer than even portrayed on site
Family
8/10
Excellent
10 Jul 2026
Naveen
The ambience was good.
Family_with_children
10/10
Exceptional
10 Jul 2026
Rajesh Babu
Great place to stay in Banff! Their upper floor room designs are very good with separated living and bed room concept. Highly recommend!
Family_with_children
10/10
Exceptional
09 Jul 2026
Adam
Everything great (location excellent), no pool and small hot tub but we knew that when booking. Overall great value hotel.
Family_with_children
10/10
Exceptional
08 Jul 2026
Ravijit
Should have microwave in each room especially for the family with infants and toddlers.
Family_with_children
8/10
Excellent
07 Jul 2026
Kay
Excellent location in Banff right downtown. Restaurant had limited menu but was very good.

Need grab bars in the shower/bath since it was quite slippery.
Friends_and_family Friends
6/10
Pleasant
07 Jul 2026
arlene
The room is clean but the aircon is not properly well distributed too cold in lower part of the room but warm on upper room. NO BREAKFAST PREPARED. TOO EXPENSIVE
Family_with_children
10/10
Exceptional
07 Jul 2026
Nathan
We enjoyed our stay. The location is perfect and great for walking. The room was clean and spacious. We had an Expedition so ended up having to pay for street parking since we couldn’t fit in the parking garage and the 4 oversize spots were taken. Would stay here again when in Banff.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Sally
Very comfortable bed,nice shower,love the location right downtown
4/10
Poor
07 Jul 2026
Ekta
Too overpriced for the loft with minimal cooling in upper area where the 2 queen beds are, AC is on main floor. The upper room with beds had no full window and no blinds either for sun. The sink area in w/r is small and small mirror (not full length) in living room did not serve 5 guests well. Staff is friendly.
Family_with_children
8/10
Excellent
06 Jul 2026
Helen
Excellent location. Staff was rude. View from the window was an air conditioner
Partner
4/10
Poor
06 Jul 2026
Preet
Broken Fixtures, Unfriendly Staff, No backup at hotel
Family_with_children
6/10
Pleasant
05 Jul 2026
Vickie
Location was great, staff was amazing but the hotel room was very warm out… dents and scratches on the doors, shower floor was all scratched and looked dirty. It’s been somewhat renovated but not well done.
Family
10/10
Exceptional
03 Jul 2026
Gillian
Lovely hotel, very central location within Banff
Friends_and_family Friends
10/10
Exceptional
03 Jul 2026
glenn
nice location
Family_with_children
10/10
Exceptional
01 Jul 2026
Yesha
Had a nice time.
Family_with_children
10/10
Exceptional
26 Jun 2026
Richard
Right downtown. Walk to anything. Super comfortable bed. Convenient restaurant and bar right on main level.
Partner
10/10
Exceptional
26 Jun 2026
Bernadette
Spacious, within walking distance to pretty much everything- shopping and restaurants…and most importantly, just right across the street, the Banff High School, the Roam bus stop for our Superpass tickets to both Lake Louise & Moraine Lake….
Family_with_children
10/10
Exceptional
26 Jun 2026
THUY
Great hotel and in walking distance to everything!
Partner
8/10
Excellent
25 Jun 2026
Alison
Great location
Family_with_children
6/10
Pleasant
25 Jun 2026
Ron
Maintenance is lacking…at least in our room…the doors look like they’ve been around for the past 50 years and just painted (poorly), the shaving mirror looks like it’s ready to fall off the wall, the exhaust vent in the washroom is the original…again looking 50 years old, the heating baseboard is falling apart……although they have done upgrades they failed in not completing them (likely to reduce costs).
The main entrance and amenities are excellent and recently upgraded giving you the impression when you walk in that it’s a great hotel, but failed when it comes to the rooms. Overall I was not impressed, especially for the price they’re charging.
Family_with_children
10/10
Exceptional
24 Jun 2026
Ali
Excellent location, restaurant on site , also offers free E bike rental. Loved our stay
Family_with_children
10/10
Exceptional
22 Jun 2026
Elena
great location and great hotel
Family
10/10
Exceptional
22 Jun 2026
Laura
Would have liked there to be a gym
Self
10/10
Exceptional
21 Jun 2026
Janet
Great central location with a fantastic restaurant and adjoining coffee shop. Excellent staff throughout the property!
Family
6/10
Pleasant
21 Jun 2026
Mandeep
Lacks some basic requirements
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Kaung Khant
Accessible to everything. Nice room
Family
10/10
Exceptional
21 Jun 2026
YVONNE
Great location in Banff, wonderful restaurant
Partner
6/10
Pleasant
19 Jun 2026
Blake
When walking into the Elk + Avenue Hotel the lobby is absolutely stunning, so you would expect the entire hotel to be that way... wrong. The rooms are budget at best. We spent 8 days exploring Banff and Jasper and this was definitely my least favorite hotel. The rooms are super dated and in need of some TLC. Our shower was also broken - the rain shower portion wouldn't work, so we had to use the wand. The two best things about this hotel are the underground parking ($10 CAD/night) and the location to downtown. Parking was super convenient and we were able to take the elevator from the garage directly to a few doors down from our room (located on the 1st floor). Bed was also very comfy. Wouldn't stay here again if we ever came back to Banff.
Partner
4/10
Poor
15 Jun 2026
Arash
The room was not clean at all.
10/10
Exceptional
15 Jun 2026
Aleksandra
Staff were lovely and provided thoughtful free amenities- bear spray and e-bikes to use around town. Location can’t be beat.
Family_with_children
10/10
Exceptional
14 Jun 2026
Kala
The hotel was very clean, the room was clean, the staff was friendly. The restraunt in the hotel was absolutely amazing. I will be staying here again!
Friends
8/10
Excellent
13 Jun 2026
Anatol
none
10/10
Exceptional
12 Jun 2026
paul
Really comfortable beds, close to downtown restaurants and attractions . Farm and Fire in the hotel has great food. I had supper and breakfast there
Self
8/10
Excellent
09 Jun 2026
David
Walking distance to downtown is great.
Partner
10/10
Exceptional
09 Jun 2026
Crystal
Everything was amazing !
Friends
10/10
Exceptional
07 Jun 2026
ajay
Good stay
10/10
Exceptional
06 Jun 2026
JOHAN
We had an excellent stay. A memorable one.
Family
10/10
Exceptional
03 Jun 2026
Lynn
The room was a little dated, but it was clean! The bathroom was updated- staff were friendly and helpful. Awesome location- walkable to everything in town.
Partner
10/10
Exceptional
03 Jun 2026
Mercedita
Walking distance to Banff Restaurant, shopping and activities.
Family_with_children
10/10
Exceptional
03 Jun 2026
Jennifer
Staff are amazing. Kelly at the front desk went over and above. One of our travel group had some back issues and Jelly got us a loaner wheelchair. Just great staff! Very friendly and helpful
Friends
10/10
Exceptional
30 May 2026
CHARRMONN
Hotel is charming and super close to Banff Ave. The rooms could use with a little refreshing - a fresh coat of paint on the walls and ceiling would be nice. The room and bathroom were clean and fresh. Staff was helpful and friendly.
Restaurant was excellent- best dining experience we’ve had in awhile. Great food, drinks, and staff.
Family_with_children
10/10
Exceptional
27 May 2026
Chris
Great spot to stay.
8/10
Excellent
26 May 2026
Susan
Clean room
4/10
Poor
24 May 2026
Jennifer
Wouldn’t stay again. Nothing awful but nothing to write home about. Pretty loud partying that required calls to the front desk. Restaurant downstairs is amazing!!!
Friends
8/10
Excellent
24 May 2026
Peter R
We were disappointed in the cleaning staff. Other than make the bed, they didn’t clean and didn’t even replenish our coffee or take away used coffee mugs. D

On the positive side, staff ( special mention to Melody) went out of her way to get us set up on the complimentary e-bikes. A+
Partner
6/10
Pleasant
22 May 2026
KOMAL
Overall stay: good and will book again if needed
Price: expensive when compared to other places stayed for same price and service
Amenities: Room in fair condition, bathroom had broken items which caused major inconvenience at times
Service: Excellent specially Kyle with room maintenance staff went above and beyond, from reception girls pleasant and great to deal with
Family_with_children
8/10
Excellent
19 May 2026
Nirmal
Hotel was good and rooms weee big but rooms were not maintained well. The carpets were as if you can not walk bare foot. Carpets were damaged, stained and dirty. Wash room needs a make over too.
Family_with_children
8/10
Excellent
19 May 2026
Gianna
Close to all the great spots!
Friends
6/10
Pleasant
18 May 2026
Jamie
This place is great! Location. Food. Rooms. However, the beds we had were brutal. Left with sore hips and backs.
Partner
10/10
Exceptional
14 May 2026
Bronwyn
Lovely hotel, can tell it’s older, but rooms have been updated are great! Spacious, clean, & comfortable! The front desk staff were fantastic! Special shout out to Mathieu (from France), he was so nice & funny too! Only stayed one night but would definitely return again when in Banff!
Friends
8/10
Excellent
13 May 2026
Jason
Lovely hotel...staff were fabulous...our room didnt have a great view...beds were comfy, loved the local soaps & shampoo
10/10
Exceptional
11 May 2026
Maricar
Nice location.
Family
10/10
Exceptional
09 May 2026
Andre
Yes
Friends
8/10
Excellent
07 May 2026
Riley
Thank you for having us! We will be back!
Partner
10/10
Exceptional
06 May 2026
Holly
The hotel is located in a great location, the room was large and very clean. The only thing is the parking has a fee.
Partner
10/10
Exceptional
05 May 2026
Chris
Yes
10/10
Exceptional
05 May 2026
Tiffany
Everything was great!
Only thing is parking was a bit of a mission due to the parking they offer only has a 6-7ft clearance.
Partner
10/10
Exceptional
04 May 2026
Douglas
Parking was easy, check in was quick, bathroom could have used a touch more attention but otherwise it was good hotel

Only downside was no gym or pool but everything else was awesome, would/will stay again
Partner
10/10
Exceptional
02 May 2026
cynthia
Great location on the main street in town
Self
6/10
Pleasant
02 May 2026
Jasmine
Location and parking very convenient to downtown Banff and ROAM bus stop. Breakfast at Farm + Fire beautiful and delicious. Good Culture coffee shop next door is perfect for a less expensive option and the staff are lovely. The check-in experience had a few hiccups, but they did correct and provide me with a new room right away. My loft room was clean, spacious, and modern. Would visit again.
10/10
Exceptional
01 May 2026
Takumi
Some lights weren’t working and the bathroom towel rack is located behind the bathroom door which is awkward to get to. Walls were thin so you can hear people next door.
Partner
8/10
Excellent
01 May 2026
Ben
My stay was pleasant except for the parking charge which I feel is unnecessary for guests. The staff declined my request for the parking fees to be waived.
10/10
Exceptional
30 Apr 2026
Hiedy
I had the best stay. I highly recommend Elk avenue hotel.
Partner
8/10
Excellent
29 Apr 2026
Sangeeta
The room was clean, good size bathroom with a modern glass door shower. However, the HVAC system in the room was making a noise on our first night. Since we have HVAC at home, my husband (who is very mechanical) checked the HVAC and the (washable) filters were completely blocked with black build-up dirt. He washed the two filters in the shower and we told the girl at check out, asking her to relay this to the Management. Secondly, their underground parking was unavailable for the two days we stayed there due to maintenance work. The front desk were only aware it would be unavailable on the second day, so we paid for underground parking and then found it was blocked off. They refunded the parking fee, but Expedia says their is 'limited self park' suggesting there is some at street level, but there is no parking. Street parking is about $7.50 per hour. Other than that, the on-site restaurant was fairly good, the hot tub area was clean and in good shape, the beds were comfortable.. The hallways look tired and could use updating and the carpet in the room should be changed to a non-carpet surface. Housekeeping did not make up our rooms because (strangely) they have a door tag that says \"Out exploring\" which is the indicator housekeeping uses to make up rooms. If you don't display the sign, they do not enter to make up the room. This is the only hotel that I know of that does not make up a room unless you hang a sign out to say you are out of the room.
Friends
10/10
Exceptional
28 Apr 2026
Stephen
Small oversize parking on site....
Self
8/10
Excellent
27 Apr 2026
Natalie
The parkade was clean, heated and had lots of room if your vehicle could clear the door height of 6’-1”. The main floor amenities were nice and the coffee shop was very convenient. The loft room was spacious although the bathroom could have been a little larger.
Family_with_children
10/10
Exceptional
27 Apr 2026
Mohamed
So clean, staff is amazing
8/10
Excellent
27 Apr 2026
Martin
The location is fantastic. and the hot tub area is great.
Partner
8/10
Excellent
26 Apr 2026
Rita
We had a loft room and it was spacious. The beds were comfortable and the unit was fairly clean. Not much underlay underneath the carpets so it can be noisy in the hallways and you can hear doors closing. It's nice and close to the main areas of town.
6/10
Pleasant
26 Apr 2026
Kalen
Good location. Hot tub was cold which was a disappointment. Fine stay otherwise.
Friends
10/10
Exceptional
26 Apr 2026
WOORHAM
good

Location & surroundings

Elk + Avenue Hotel
333 Banff Ave, Banff, Canada

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Elk + Avenue Hotel

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