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Country Town N Suites

Gatlinburg - TN · United States

523 East ParkwayView location

7.4/10Very good650 Reviews
Cleanliness7.6/107.6
Service7.8/107.8
Comfort7.4/107.4
Condition7.0/107.0
Location7.4/107.4
Neighborhood8.0/108.0
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Country Town N Suites

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance. Grab a bite from the snack bar/deli serving guests of Country Town N Suites. Featured amenities include a 24-hour front desk, luggage storage, and a vending machine.

Free self parking is available onsite. Make yourself at home in one of the 22 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and irons/ironing boards, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Salt and Pepper Shaker Museum - 0. 2 km / 0. 1 mi- Traffic Light #3 - 1 km / 0.

6 mi- Cooter's Place - 1 km / 0. 6 mi- Historic Ogle Log Cabin - 1. 1 km / 0. 7 mi- Traffic Light #5 - 1. 2 km / 0. 7 mi- Mountain Mall - 1. 3 km / 0. 8 mi- Roaring Fork - 1.

Read more about this hotelShow less

3 km / 0. 8 mi- Anakeesta - 1. 3 km / 0. 8 mi- Guinness World Records Museum - 1. 4 km / 0. 8 mi- Ripley's Aquarium of the Smokies - 1. 5 km / 0. 9 mi- Traffic Light #6 - 1. 5 km / 0.

9 mi- Fannie Farkle's Family Fun Parlor - 1. 5 km / 0. 9 mi- Hillbilly Golf - 1. 6 km / 1 mi- Mysterious Mansion - 1. 9 km / 1. 2 mi- Ripley's Believe It Or Not Museum - 2 km / 1. 2 mi.

The preferred airport for Country Town N Suites is McGhee Tyson Airport (TYS) - 71. 5 km / 44.

4 mi When you stay at Country Town N Suites in Gatlinburg, you'll be in the entertainment district, within a 5-minute drive of Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park. This hotel is 8. 9 mi (14. 3 km) from Island at Pigeon Forge and 10.

1 mi (16. 2 km) from Titanic Museum.

When you stay at Country Town N Suites in Gatlinburg, you'll be in the entertainment district, within a 5-minute drive of Great Smoky Mountains National Park and Anakeesta. This hotel is 10.7 mi (17.2 km) from Dollywood and 0.8 mi (1.3 km) from Ripley's Aquarium of the Smokies.

Make yourself at home in one of the 22 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and irons/ironing boards. Featured amenities include a 24-hour front desk, luggage storage, and a vending machine. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Smoking areas

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 20

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • The seasonal pool will be open from April to October.
    • Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    20
  • Optional fees
    • Crib (infant bed) fee: USD 15.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cupids Chapel of Love 0.7 km / 0.4 mi
Traffic Light #3 1 km / 0.6 mi
Historic Ogle Log Cabin 1.1 km / 0.7 mi
Mountain Mall 1.3 km / 0.8 mi
Roaring Fork 1.3 km / 0.8 mi
Anakeesta 1.3 km / 0.8 mi
Traffic Light #5 1.4 km / 0.9 mi
Ripley's Aquarium of the Smokies 1.5 km / 0.9 mi
Traffic Light #6 1.5 km / 0.9 mi
Hillbilly Golf 1.6 km / 1 mi
Moonshine Mountain Coaster 1.8 km / 1.1 mi
Mysterious Mansion 1.9 km / 1.2 mi
Ripley's Believe It Or Not Museum 2 km / 1.2 mi
Gatlinburg SkyPark 2 km / 1.2 mi
Sugarlands Distilling Company 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 22
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Luggage room
  • Outdoor freshwater pool
  • Children playground
  • Snacks
Show 2 more facilities & services
  • Non-smoking establishment
  • Minimum check-in age: 20
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Country Town N Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Country Town N Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Country Town N Suites

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Country Town N Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Country Town N Suites

7.4
Very good
650 Reviews
Cleanliness
7.6 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
7.0 /10
Location
7.4 /10
Neighborhood
8.0 /10
Amenities
7.0 /10
100 reviews shown
8/10
Excellent
20 Apr 2026
Zainab
Nice hot tub
Family_with_children
8/10
Excellent
22 Mar 2026
Patrick
The hotel is older but fairly well maintained. The room was somewhat updated but still showed its age. It was clean. The hot tub worked great! Very deep and ample size for 2 adults. It was only a 10-15 min walk to the main strip...and the free trolly stopped right in front of the hotel - but on the opposite side of the street.
Partner
10/10
Exceptional
20 Jan 2026
joe
Room was very clean place is older but definitely clean and can see the upgrades being made
2/10
Poor
03 Jan 2026
Carolina
No
Leisure Partner
6/10
Pleasant
14 Dec 2025
Robert
The maze to the office to check in is annoying.
Partner
10/10
Exceptional
12 Nov 2025
Paige
Didn’t see a hot tub but did look a little sketchy but over all it was amazing very clean and will def stay here again!
Leisure Partner
8/10
Excellent
09 Nov 2025
Jason
The visit & show the black bear gave us.
Friends_and_family Family
4/10
Poor
28 Oct 2025
Wes
No pool or hot tub as advertised. They were filled in with dirt and rocks. Remodel on room was very poorly done. Payed extra for a Jacuzzi tub and it was so dirty we never got in it
Leisure Partner
4/10
Poor
11 Oct 2025
Ronald
There was no hot tub could have stayed at holiday inn way cheaper way nicer rooom I booke believing there was a hot tub there wasn’t
Leisure Family
10/10
Exceptional
14 Sep 2025
santanna
It was a great stay overall. The water could of been hotter/warmer. The office could be a little easier to find. The pool could be closer to the rooms. The beds was a little hard.
Partner
10/10
Exceptional
13 Aug 2025
Hope
Stayed here several times love it
Leisure Partner
10/10
Exceptional
10 Aug 2025
Frank
The doors are thin. If you have room that’
10/10
Exceptional
25 Jul 2025
Zachary
Great place
Leisure Partner
10/10
Exceptional
25 Jul 2025
Derek

Value Jacuzzi Room

Hard to find jacuzzi rooms these days. We were on our anniversary and had a great time. Everything's was adequate, but excellent for the value.
Partner
10/10
Exceptional
02 Jun 2025
Kenzie
great hospitality!!
Leisure Partner
8/10
Excellent
03 May 2025
McKenzie
I liked the fact that we were on the main road. Very convenient.
Leisure Family_with_children
4/10
Poor
26 Apr 2025
James
I stayed there a couple of years ago and it was nice but has gone down tremendously since. Needs some major renovation and upgrades before I stay there again.
Friends_and_family Family
8/10
Excellent
06 Apr 2025
Brian
My better half and I booked the room due to it having a jacuzzi tub, its difficult to find a room with that at an affordable price. We were pleased.
Leisure Partner
10/10
Exceptional
09 Mar 2025
Jessica
It was overall a very good trip the room was very clean...check in was very quick and easy... everything in the room was fully functioning aside from the phone but we didn't really need it...I would definitely recommend this place to anyone looking for a fair priced motel
Partner
2/10
Poor
02 Feb 2025
Clayton

Never again

Not the picture shown at all
Business
2/10
Poor
24 Dec 2024
Dwanyel

Bad review

It had mold in the room had a smell and door was wide open when I got there
Friends_and_family Family
10/10
Exceptional
29 Nov 2024
declan
.
10/10
Exceptional
20 Oct 2024
Tasha
Owners were nice. Place was clean. Nothing special but we felt safe.
Leisure Partner
8/10
Excellent
16 Oct 2024
Jessica

Dont let the outside fool you

The outside made us alittle nervous and you have to drive around to a differenty property to check in. However the room was spotless, bed was comfy and the size was good. I do suggest adding some type of traction to the ramps leading to the second floor. Its slick in the rain and steep.
Partner
10/10
Exceptional
16 Oct 2024
Angela
Loved the property. Just a little walk from the downtown area but might be more than you want to foot. I got a jacuzzi suite and loved the tub
Leisure Partner
10/10
Exceptional
08 Oct 2024
David

Hidden gem

The staff is super nice, friendly, very helpful answering our questions. The property is very clean, nice and safe.
I loved the room, everything was clean, comfortable, working properly, love the hot tub, after a day of hiking it was perfect for our legs. We will definitely be back.
Thank you to the check in staff.
Partner
10/10
Exceptional
22 Sep 2024
Rachel
Our stay was very nice and relaxing! We would like to stay there again on our next trip.
Partner
8/10
Excellent
13 Sep 2024
reina
It was very convenient to everthing around town. Not to busy of an area and not way out either.
Room was clean and beds comfortable. Will definitely be back. Did see a couple of bears around but they didnt bother us . Honestly it was cool but remember respect the bears and safety always.
Leisure Partner
10/10
Exceptional
07 Sep 2024
Letha
Friendly service.
Leisure Family
10/10
Exceptional
04 Sep 2024
Robert
Perfect location to access everything. Love that it’s a quiet place.
10/10
Exceptional
01 Sep 2024
Tami

Great place

Check in staff, Jerry & Larry were great! Very pleasant, personable and informative. Room was clean and spacious. A quaint feature was no curtains but had wooden shutters covering the windows that could be opened when you wanted. Bed was soft and comfortable . Jacuzzi tub was worth the extra cash. Only complaint was noisy ppl coming in after 11. Horns blowing multiple times when car doors locked. A plus was you could not hear people talking through the walls like you can in many motels. I Great place to see the bears come down out of the mountains. I would definitely recommend and stay again.
Partner
6/10
Pleasant
27 Aug 2024
Amber
Whoever remodeled it did a terrible job. Inconvenience with having to unplug things just to plug something else up. Bulbs were blown in 2 lights. Only one entrance to get upstairs
Leisure Partner
10/10
Exceptional
25 Aug 2024
Candy
The staff and room was clean .I would stay there again
8/10
Excellent
22 Aug 2024
Maria
Is nice and clean
Leisure Partner
10/10
Exceptional
20 Aug 2024
John
One of best family friendly places I stayed. Was clean and in good area. The pool and hot tub were amazing. They kept both well cleaned and no issues
Business
10/10
Exceptional
13 Aug 2024
Toni-Ann
I liked the fact that as I walk into the room it was clean and well put together. I just didn’t like the fact that the office was so far away but overall my experience was excellent.
Leisure Friends
10/10
Exceptional
11 Aug 2024
Bobbi
Absolutely love it! Bed was on a spring and made some noise but didn't affect the comfort. Property is huge & options where to stay (if you book in advance) Guys at the desk were fantastic! Couple of bears hanging out on the property & got frustrating when ppl would feed them..DONT FEED THE BEARS!! Nice area beside the river with fire pits for a relaxing evening. Definitely booking here again!
Leisure
10/10
Exceptional
07 Aug 2024
jequeta
Loved it and the bears
Friends_and_family Family
10/10
Exceptional
04 Aug 2024
Jason
The mountains and bears
Leisure Partner
6/10
Pleasant
15 Jul 2024
Amy

Dated hotel

The hotel is very dated, like cloth covered electrical cords, dated. The staff was great and very friendly! The rooms were cleanish... The pool was nice and the local black bear was fun to watch (from a distance). We named him \"Skittles\".
Friends_and_family Family
10/10
Exceptional
12 Jul 2024
Gavin
Love this place differently be back and if you want to see any bears this is the place
Leisure Partner
10/10
Exceptional
08 Jul 2024
Jordan
Our stay was fantastic. We had no issues at all, the staff was always friendly. The room was very clean when we arrived. I’m very pleased & will be returning to stay again.
Leisure Partner
8/10
Excellent
29 Jun 2024
Connie
The room was nice! Couldn’t find the ice machine and the telephone didn’t work! The pool was really far away! But for the price overall was a nice stay!
Friends_and_family Family
10/10
Exceptional
25 Jun 2024
Sandra
No one bothered you is was quiet and easy to find
Family_with_children
10/10
Exceptional
24 Jun 2024
Nancy

Amazing Stay

It was amazing! I was expecting some run down room for the rate I got it for but when we had arrived the was smelled so clean and was cleaned. I loved that it had a standing small refrigerator in it! The staff was very friendly greeting my husband and I. We went to celebrate our 25th wedding anniversary! I will be staying again in the future!
Partner
10/10
Exceptional
23 Jun 2024
Sudiata
I would most definitely stay there again
6/10
Pleasant
23 Jun 2024
Whitney
While it was very conveniently located, the pictures you see they have posted are not what you get. It’s clear they have done some remodeling but king room we stayed in and the double room our in-laws stayed in were not what we were expecting. It also appeared there was t much deep cleaning done. Our sheets had long black hairs (I’m red head) and along the walls hadn’t been vacuumed in a while. Staff was very friendly and the pool was nice.
Leisure Family_with_children
10/10
Exceptional
22 Jun 2024
Teresa
Quiet, off the strip
Leisure Partner
10/10
Exceptional
21 Jun 2024
Jannai
clean room, clean bed. staff was great! had a fridge and microwave.
Leisure Partner
8/10
Excellent
20 Jun 2024
Erin

Anniversary trip/first time to Tennessee

When I walked into our room, at first I was impressed with how clean everything appeared to be. We checked the bed for bed bugs as we do everytime we stay anywhere and we didnt find any. They actually had a protector on their beds to keeo bugs out which made me feel alot better. Upon closer inspection of the room though, my husband and I noticed the top of the bedframe, microwave and fridge were dusty, the plastic on the microwave and fridge was peeling off, the microwave doesnt heat as it should because it was missing the part that makes the dish spin. We had to meep rotating our food as a result. The bottom of the tub looked dirty but overall the tub worked fine. We thought the bathroom overall was way too small and my husband had to crouch to take a shower as his head kept hitting the ceiling. Overall, our stay was comfortable and okay for the price but we feel if the stated issues were fixed, our stay would have been alot more comfortable. Mostly due to how crowded it is near the hotel due to the business strip (which i dont consider the fault of this hotel, just how overall busy Gatlinburg is), we may stay in Pigeon Forge next time we come down as I notice its alot less busy out that way.
Partner
8/10
Excellent
18 Jun 2024
Amber
Front staff is impeachable!!! I believe his name was Jerry, he was above and beyond! Made checking in wonderful and explained everything so well!
Leisure Family_with_children
10/10
Exceptional
17 Jun 2024
Zachary
Very clean and cozy updated rooms! I've been stopping in Gatlinburg for 10 years on roadtrips and this is right off the \"main drag\" near anything and everything. One of the few hotels that still have honeymoon suites with jet tubs and even better they've been updated from the old heart shaped tubs. My partner and I will be staying here on future roadtrips. For the price, location, and updated rooms this is one of the best spots to stay in town if you ask me.
Leisure Partner
2/10
Poor
12 Jun 2024
Taylor
Check which building your in since they have multiple units with vastly differing quality. The cheapest ones are basically motel dingy levels whereas the nicer rooms appear from the outside much much better but they really don’t show that in the pictures so you assume your getting a great room when in reality your not if you pick the cheaper rooms. Plus the staff was pretty disinterested in the clients and really make no effort at providing good customer service and experience.
Leisure
10/10
Exceptional
12 Jun 2024
Leslie
Excellent and clean! Thank you
Partner
10/10
Exceptional
04 Jun 2024
Sanela
Pool and tub
2/10
Poor
30 May 2024
Ben
Bed had flecks of lint, bathroom vent looked like a health hazard w all the dust in it, bathroom tub did not drain, the floor was bubbling up, the second lock on the door was broke so it didn’t feel very safe. 3/10
2/10
Poor
29 May 2024
Ben
Bed had flecks of lint, bathroom vent looked like a health hazard w all the dust in it, bathroom tub did not drain, the floor was bubbling up, the second lock on the door was broke so it didn’t feel very safe. 3/10
8/10
Excellent
28 May 2024
Anthony
Location is close enough to the strip to walk, but far enough away that you don’t hear the constant traffic & noise. We had an easy time finding where to check-in thanks to someone’s review saying to check in at the Carr’s Property. However, I do feel like that should be listed in the information for the room when booking. The room was decently clean. The bed wasn’t all that comfortable. The bathroom was pretty small, but serves its purpose. There are a few restaurants that are super close to the room. We walked to breakfast at Flapjack’s every morning & it was delicious. For the price, you can’t beat it this location & convenience.
Leisure Partner
10/10
Exceptional
21 May 2024
Jordyn
This was the second time I’ve stayed here and it was just a good as before. The staff were nice and gave a chill vibe. The room was clean and spacious. Definitely will be back, hopefully soon😀
Leisure Partner
8/10
Excellent
12 May 2024
Rhonda

Great room for the price!

Office kind of hard to find but the room was amazing! Bed was super comfortable, jacuzzi was huge and deep. Room was comfortable and stocked! Great room for the price! Staff is friendly and knowledgeable! We arrived late at night and he helped us find food that was still open!
Partner
10/10
Exceptional
06 May 2024
Stephanie
Perfect location. Hot tub was really nice. The room Was comfy and i definitely enjoyed my stay. The pool was nice and had a good view. The staff were very friendly. Definitely recommend.
Leisure Partner
8/10
Excellent
13 Apr 2024
Sarah
Loved the hot tub!
Leisure Family
2/10
Poor
05 Apr 2024
Jeremy
The description of the location of the property is deceptive - it’s not close to where it says it is. the motel is dirty and gross. The two guys working the front desk were outside smoking when we got there, and weren’t nice at all. Didn’t feel safe for my kids to stay there, but property not willing to refund and ex-ped-ia was no help.
Leisure Family_with_children
6/10
Pleasant
24 Mar 2024
Virginia
If you're looking for a motel, this is for you! The only good thing about our room was the jacuzzi tub. The TV didn't work. The wifi was weak. The sink didn't drain well. When using the sink, the drain would back up and hair would come up with it. The bathroom/shower had hair (not from someone's head) on the floor and in the shower.
Leisure Family
8/10
Excellent
04 Mar 2024
Amy
Just tv!
Leisure Friends
6/10
Pleasant
11 Feb 2024
David

Anniversary trip

Room nice loved Jacuzzis very relaxing. Only stayed one night.
Partner
10/10
Exceptional
05 Feb 2024
Courtney
Good place to stay at affordable rates...
Leisure
6/10
Pleasant
11 Jan 2024
Verified traveler

The stay was ok for 3 days

The WiFi wasn’t great. There was mold in the bathtub and the toilet water ran all night. The noise was bothersome. Tho checkin it was a bit confusing as to where the office was, but the considere was helpful in directing us to him and was very welcoming.
Partner
6/10
Pleasant
08 Jan 2024
Krista
The prices were so jacked up for NYE holiday. Supply & demand I guess. No frills room for sure. They gave plenty of towels and made them accessible to guests in lobby. Nice! Do not take a shower at peak time. Our shower head and faucet in tub needed to be replaced. The room was clean and the bed was comfortable.
Leisure Family
10/10
Exceptional
07 Jan 2024
Tia

Perfect getaway

As always, check in was fast and easy. Very great front desk staff. Room was exactly what I needed. I really feel at home always. It's quiet and close enough to really have a great time without worrying about traffic.
Partner
10/10
Exceptional
17 Dec 2023
Brittany
This was a great last minute option for my stay in TN. I do wish for future tenants that the owners realize they need to specify that both carrs and country town are now under the same ownership somewhere on the directions to the office, thus both offices are combined on the carrs property. We walked around for 15 min on the country town property trying to figure out where the office was before having to call for clearer instructions.
Leisure Family
10/10
Exceptional
10 Dec 2023
Miriam
This was a great weekend stay for my boyfriend and I! About a 10 minute walk to the main strip of gatlinburg.
Partner
8/10
Excellent
26 Nov 2023
Camp
At First We Pulled Up I Thought Nope…. But Then We Got In Our Room And It Was Small But Darling !!!! No Steps To Go Up They Have A Ramp To The 2nd Floor !!!! Ended Up Loving It
Leisure Family
8/10
Excellent
21 Nov 2023
Michael
Great place to stay for the price
Partner
2/10
Poor
20 Nov 2023
Olivia
Had roaches in the room and a weird smell. Holes were still in the walls from whenever they did renovations. One of our outlets didnt have power and one of the bulbs in the lamps didnt even turn on.
Leisure Partner
4/10
Poor
20 Nov 2023
James
No maid service. Same bedding and towels for 5 days
Leisure Family
8/10
Excellent
12 Nov 2023
Taylor
As a young adult, vacationing by themselve, this property got the job done. It’s not super fancy but it’s a pretty good place. One thing I wish they had would be breakfast but there’s restaurant within walking distance.
Leisure Friends
10/10
Exceptional
10 Nov 2023
Ronald
Very clean and comfortable.
10/10
Exceptional
23 Oct 2023
Sherrie
Nice and clean. Not to pricey and easy to get to the shops. The staff is very friendly.
Leisure
10/10
Exceptional
18 Oct 2023
Guodong
Ok
8/10
Excellent
18 Oct 2023
Lou Ann

One day getaway in the Mountains!

It was confusing on checkin where to go. It did not say that they handled several motels in one place. Finally found it after searching fo about twenty minutes. We got a code for the door. Room was small but it had a king bed. It was cozy and clean. There was some stain on baseboard at front door. There was also hair in bathroom on floor in corner by door. Bathroom was clean overall. I was happy that they gave us four towels ( with long hair I use two when showering) four hand towels and washcloths! Also hairdryer. Also I could dry hair in bathroom with door shut so husband can hear tv. Bed was comfortable. Large refrigerator. In room. It as cold but we did not put anything in it. If we had stayed longer we would have .they had a ramp to second floor instead of stairs which was nice but they are a little steep. Plenty of parking. For tge price we paid we would recommend this little diamond!! Close to the main downtown area. Easy in and out. Coffee in office also. Coffe pot in room!
Partner
10/10
Exceptional
16 Oct 2023
Verified traveler

Great getaway

Check in went smoothly. Very informative staff and very professional and friendly. They were very helpful with knowledge of the area.
Our room was great. Clean bathroom, hot tub was perfect! Bed frame is metal and will make noise with every movement made but still a very comfortable mattress.
Quiet surroundings. Good food within walking distance. Just far enough away from the crowd but still close enough to take a good stroll to visit shops and such.
Partner
6/10
Pleasant
15 Oct 2023
Verified traveler

Slightly Disappointing

The check-in was confusing. Two separate properties (Country Town N Suites and Carr's Cabins) have basically been consolidated. One office services both properties. I had reservations for the hotel property (Country Town N Suites). When I pulled into the hotel parking lot, there were no prominent signs or directions on how to find the office. Eventually, I found a small sign that directed you around the corner and a little bit of distance away from the hotel. The room was outdated for the price, but it was clean. The owners/managers were extremely friendly, helpful, and very accommodating.
Friends_and_family Family
2/10
Poor
08 Oct 2023
Perry
Honestly not worth, overall pretty gross.
Leisure Partner
10/10
Exceptional
01 Oct 2023
Mikayla
I loved staying here! I felt very safe (I was solo traveling) property was quiet, great location, the room was spacious, clean and the bed was comfortable. Staff was very nice.
Leisure Self
8/10
Excellent
28 Sep 2023
Kendall

Cute room in a great location

Great stay. Perfect for what we needed for one night to visit the national park.
Partner
10/10
Exceptional
25 Sep 2023
Jordyn
For the price and location, it was great. Didn’t really venture around on the property but from what I could see it was nice, clean, and peaceful. Our room was clean and spacious, as well. Checking in was a bit confusing though, mainly cause I wasn’t sure where to go. Other than that I will most likely be coming back!
Leisure Partner
8/10
Excellent
24 Sep 2023
John

Comfort at a great price

A convenient location in Gatlinburg withing walking distance to attractions and food. A little dated on the outside, but the inside was clean and looked recently updated. Comfy bed and pillows.
Self
10/10
Exceptional
13 Sep 2023
candice
Just a short walk to downtown. Nice pool and hot tub. Comfy bed and clean room.
Leisure Partner
8/10
Excellent
10 Sep 2023
Carol
The beds were great!!! Not enough towel racks. Nice shower, but towel rack over the toilet was beginning to rust. It was ok for one night. The gentleman helping us were very nice and helpful.
Leisure Friends
10/10
Exceptional
10 Sep 2023
Wendy
My only suggestion would be to put a bigger sign more noticable for check in we had to ask someone and others later asked us where the office for check in was . Other than that definitely had a wonderful restful stay
Business_and_leisure Partner
10/10
Exceptional
25 Aug 2023
Deborah
Great camping feeling area was fantastic room was clean. I enjoyed my stay here very much. Nice pool
Partner
10/10
Exceptional
24 Aug 2023
Deborah
This place exceeded my expectations I really enjoyed my stay there the grounds was fantastic that room is clean is he check in
Partner
10/10
Exceptional
22 Aug 2023
Deborah
This place was quiet and perfect for my two days stay. It had fantastic grounds with a very nice pool very nice customer service here
Partner
6/10
Pleasant
10 Aug 2023
Jim
The room isn't bad for a mountain resort. No handicap facilities. No stairs or elevator a steep ramp to second floor barely walkable. No housekeeping. Laundry out of order. up charged to get a room on first floor. Couldn't get clean towels.
Leisure Family
4/10
Poor
26 Jul 2023
Hunter
The room had an awful smell to it, and the people upstairs sounded like a herd of elephants all night past 1am. Other than that we enjoyed how close it was to some of the best restaurants in Gatlinburg. The staff was kind and understanding. We didn’t not complain because well we don’t like complaining. Thank you for the time we spent ete able to spend there.
Leisure Partner
2/10
Poor
10 Jul 2023
Sheia

Disappointed

The pics were excellent but reality showed different. I turned on heat and it smelled like someone pissed inside the vents. Roaches crawledon bed. Need to be sound proofed
Friends_and_family Family
2/10
Poor
20 Jun 2023
Leslie

Bad room

The room had nooooo hot water
And roaches in it. All over the place
What kinda place is this
We insist on a full refund
Partner
6/10
Pleasant
19 Jun 2023
Daniel

Ok, but you get what you pay for

Wasn't the nicest place, you get what you pay for! Our room Wasn't terrible, however, it did have a musty odor. Very dated, and bathroom felt like a closet. Staff were very friendly and accomodating once we found the office.
Partner
8/10
Excellent
12 Jun 2023
Verified traveler

You get what you pay for

The room was exactly how it looked online. The jetted tub wasn't as powerful as others I've used before but it was very relaxing. The room was clean and in decent shape. Some water damage on the wall by the bathroom that could easily be refinished. But for the price, I really can't complain.
Partner

Location & surroundings

Country Town N Suites
523 East Parkway, Gatlinburg, United States

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Country Town N Suites

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