Name: Olde Gatlinburg Rentals
Address: 306 Baskins Creek Road, Gatlinburg, 37738, US

8/10

Excellent

01 Jul 2026

John

5th straight year that I've stayed, but a different condo this time. Overall it was a good stay, just a few, small issues. There were no ice trays in the freezer, and no ice bucket to get ice from the downstairs ice machine. No battery in the living room wall clock. The bedroom HVAC thermostat would not set on the desired temp. But, for the price, I would still recommend to friends and family,

Self

10/10

Exceptional

05 Jun 2026

Amanda

This is the second year me and my husband have vacationed and stayed at Old Gatlinburg rentals. They are incredible. As far as we're concerned, It's very laid-back and you never see anybody unless you need them. Plus it's a quick and convenient 5-minute walk to downtown Gatlinburg! Now, if you are very scared of bears, there is a lot of bears around here but we view that as a plus. This has officially become our home away from home and anytime we stay in Gatlinburg we will be staying here! ♥️

Family_with_children

8/10

Excellent

03 Jun 2026

Kevin

Great location. Very close to Anakeesta. Everything downtown was walking distance. Room was a little dated but clean. In a quiet neiborhood except for occasional church chiming. Probably worth the price for the room we got.

Friends_and_family Family

4/10

Poor

01 Jun 2026

Brenda

The whole property is in great need of repairs! My individual condo was very well stocked. However the bathroom sink was cracking at the drain and the toilet had leaked and had rust stains at the base. I will not be staying at Olde Gatlinburg Place again.

Self

4/10

Poor

10 May 2026

veronica

First of all I am not one to make complaints but we have tried this place a couple of times and we will not stay here again. The room was terrible. We had a mini refrigerator. I had to call the first day to get a coffee maker. The one in the room didn’t work. You could not shut the bathroom door all the way because if you shut the door you could not get out of there. The furniture is very outdated and the bed was very outdated. The microwave was very small and looked to be from the 1970s. There was no amenities to speak of. The light in the kitchen didn’t work and the lamp in the bedroom didn’t work. For the price you pay you would think they would update the rooms and make sure everything is In working order. This will be our last time to stay there.

Partner

10/10

Exceptional

20 Apr 2026

Stan

Great room. Plenty of space and very clean. Location was great

Friends_and_family Family

8/10

Excellent

18 Apr 2026

karen

Parking was also good and \"the strip\" was well in walking distance.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Helen

It was ok for the price, didn’t match description

Friends

8/10

Excellent

22 Mar 2026

Kayla

Parking was great, staff was nice, the places were very cleaned. Had an issue with wasp kept getting in or was already in the room but as soon as I let them know about it, we didn’t see anymore for the remaining of the trip. Definitely would Stay here again.

Friends_and_family Friends

8/10

Excellent

16 Feb 2026

Jennifer

I have no complaints but curtains in the bedroom would be great. I was looking forward to sleeping in and a relaxing morning but the sun comes right thru the

10/10

Exceptional

09 Jan 2026

Teresa

Very nice place to stay. Clean and walkable.

Leisure Partner

10/10

Exceptional

23 Dec 2025

AMANDA

The room was very clean and the lo ation is amazing. The staff were very nice and helpful.

8/10

Excellent

24 Nov 2025

Thomas

Overall, it was a nice stay. There were a few things that could have been better. The property is old and the room is ready for an update. There was paint chipping on multiple surfaces. The heat seemed to either be on or off, very little temperature regulation. But the beds were comfortable and everything seemed to be well-cleaned. I would likely stay again. Very convenient to the aquarium and many downtown dining options if you don't mind a bit of a walk.

Business_and_leisure Family_with_children

10/10

Exceptional

11 Nov 2025

Kimberly

The condo was very clean and spacious. Had such a wonderful time! Will definitely book here again for future trips!

6/10

Pleasant

11 Nov 2025

Jonathan

The Mattress in the bedroom should have been replaced 10 years ago. We both ended up in the middle of the valley created in the mattress.
The Fireplace would not light.
Toilet continued to run on numerous times.
Kitchenette sink drained very slowly.
There were bugs under the topsheet.

Leisure Partner

6/10

Pleasant

20 Oct 2025

Cheryl

Needs to be updated badly. Supposed to have full kitchen, no oven, only mini fridge, no freezer or ice, 2 burners to cook on only one large frying pan, only a mini bar sink, baseboard coming off by shower, I could go on and on, it’s just really old and needs to be updated.

Business Partner

10/10

Exceptional

18 Oct 2025

April

Very clean and friendly property. Close to the district. Plenty of black bear sightings.

Self

10/10

Exceptional

13 Oct 2025

Stephanie

Room was clean and balcony was nice .

Leisure Family

8/10

Excellent

06 Oct 2025

Katelyn

Room wasn’t very clean, and very outdated but a good price point for the size of the room, could use better house keeping and it would definitely be a better experience

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Andrea

Clean, near everything

8/10

Excellent

15 Sep 2025

Richard

Awesome stay for a family with a separate bedroom and pull out couch in living room. One minute walk to the main strip and a great view from balcony.

Only negatives: Not enough to cook or dish ware and not enough blankets and towels.

We will be back again for sure.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

George

It was close to main part of Gatlinburg.

Leisure Partner

10/10

Exceptional

11 Jul 2025

Dalene

Loved it

Great place to stay. We were able to walk everywhere we needed to go. Room was a great size.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

John

Staff was wonderful!!

Leisure Self

10/10

Exceptional

09 Jun 2025

Elizabeth

We loved the cleanliness of the room, the bear and mountain decor, and the proximity to downtown Gatlinburg.

Leisure Partner

10/10

Exceptional

28 May 2025

Leanne

Excellent value, nice condo and property. Will book again.

Leisure Family

8/10

Excellent

01 Apr 2025

Christopher

Vary secluded and cozy.

Business Self

10/10

Exceptional

29 Mar 2025

Joshua

Really nice. Close walking distance to the shops

Friends_and_family Family

10/10

Exceptional

17 Feb 2025

Amanda

Convenient walk to downtown.

Leisure Family

8/10

Excellent

27 Sep 2024

Mary

It was off the main street but walkable to shopping and dining. Great personel and very helpful. The apartment was well laid out and clean. The bed was to small and to soft.

Leisure Partner

6/10

Pleasant

26 Aug 2024

allen

Worst bed have ever slept on,and sofa bed sunk in ,could hardly get out of,other than that,everything was good

Leisure Family

2/10

Poor

25 Aug 2024

James

This property has visible black mold above the shower. The management does not deny this fact, but will deny your refund if you ask for one, stating that they would have solved the problem by offering a room move. When we found the black mold we opted to end our stay early, and because we had spent so much on that hotel we had to go home and end our fun weekend. This hotel is awful, the staff is unavailable (which was why we did not call the front desk, they were not there when we needed them). Don't stay there. High cost for disgusting accommodations.

Leisure Family_with_children

4/10

Poor

18 Aug 2024

Jeffrey

Ants were bad bad and mold in the shower above the shower head black mold

10/10

Exceptional

17 Aug 2024

Stephanie

We stay here for the convenience of walking to town.

10/10

Exceptional

15 Aug 2024

Anne-Marie

We always LOVE staying here! The condo we stay in is always so very clean and comfortable. The property is in walking distance to downtown, which we love. Although it is close to downtown, it is far enough away from the hustle/bustle and in a very quiet area. We will continue to stay here every year that we come to Gatlinburg 😀

Leisure Partner

10/10

Exceptional

04 Aug 2024

Seth

Good distance from the main strip, but not far enough for it to be hassle to walk. Overall, the building was in great condition and the room was very nice. Will be coming back to that place again.

Leisure Family_with_children

6/10

Pleasant

29 Jul 2024

Don

Missing some basic condo essentials

It was clean,but could use a new mattress and box spring.I literally could not get on or off the bed without waking my wife because of a very loud noise it made.
There was no oven ,a tiny microwave that you could not fit a plate into and the tiny dorm room fridge was inadequate to even fit leftovers from the restaurants in . There was only one stainless skillet and one sauce pan to cook on and the plastic cooking utensils had food embedded in them.We were expecting to cook and eat breakfast and lunch in our condo and only have to eat dinner out but this rental just wasn't set up for that.A little bigger fridge where the microwave stand is, a bigger convection microwave sitting on a base cabinet where the dorm fridge is now and a new mattress would have been very inexpensive and would make future visits exceptional.Good convenient location .Check in and out were easy and again it was very clean

Friends_and_family Family

6/10

Pleasant

02 Jul 2024

Josephine

The building needs some really good pressure washing around the pool and hallways. The condo needs new appliances.

Leisure Family

6/10

Pleasant

01 Jul 2024

Kristin

The area was quiet, convenient, and great for a family vacation. The room needs a few updates, newer pots and pans, and pillows without stains. It would also be great to have simple things like salt & pepper, coffee filters, or condiments that are long lasting. We had an amazing time there and would go back to the location again!!!!

Leisure Family_with_children

10/10

Exceptional

25 Jun 2024

Devin

The condo was great. The only complaint we had was the bed needs to be upgraded. The bed was very uncomfortable. We tried to use the sofa bed but that mattress also needs to be upgraded. It was a clean condo, great location and great atmosphere. Only complaint was the bed.

Leisure Family

8/10

Excellent

23 Jun 2024

Norma

Perfect for our weekend trip

Friends_and_family Family

8/10

Excellent

18 Jun 2024

Verified traveler

712

Location is wonderful!!! Very Short walk to the entire downtown strip! Towels need an upgrade(super thin & old), bed in “master” room is horrible!! VERY worn down and slanted!! my head was about 45* below my feet!! And very squeaky with every move! Miserable!! Pillows are thin, bring your own! It took both to even try to be level and still wasn’t. The mattress on the pull out couch was about 2” thick and you could feel everything! Tub didn’t drain very well in master either. 2nd bdr was fine. that all said, if they change the beds (master & couch)which is VERY MUCH needed and update the towels it would be a decent stay just for the convenience of the location. For close to $300 a night avg. there’s MUCH better rooms if you don’t care about location. I would give a ZERO on the beds!!

Friends_and_family Family

10/10

Exceptional

26 May 2024

John

It’s nice

Leisure Self

10/10

Exceptional

24 May 2024

MICHAEL

Mary save our trip.

I would like to acknowledge how great service can make a trip great. Mary, at the desk made sure that our stay would be a positive one. Anyone looking for excellent personel can find it in her. Thank you Mary, will be back!

Partner

10/10

Exceptional

20 May 2024

LaShelle

We were there because my daughter was graduating from university of Knoxville and we had an amazing time.

Friends_and_family Family

10/10

Exceptional

08 Apr 2024

Megan

We did not have to check in with front staff, had little to no interaction with them. The unit had some damage inside, and the viewing hole in our door was just a hole in the door. We had to tape over it. Everything else was clean, parking was really good. Elevators were in a really convenient area. Walking to everything was very nice, and you are a lot closer to everything than you think.

Leisure Family

10/10

Exceptional

07 Apr 2024

Andrew

Plenty of space for all 5 of us!

Leisure Family_with_children

10/10

Exceptional

05 Apr 2024

Ashley

Unit 307 was nice and clean. I liked the balcony, and the 2 bed/2 bath gave plenty of room and privacy for my family of 5.

Leisure Family

10/10

Exceptional

02 Apr 2024

Joseph

Very nice place and easy access

Leisure Family

8/10

Excellent

26 Mar 2024

NOAH

Liked:
Short walk to downtown Gatlinburg shopping, the aquarium, food, etc.
The room had everything we needed in it for our 4 night stay, we were comfortable.
The WiFi was good.
The pricing was acceptable for the quality.

Didn't like:
The elevator was sketchy. It broke down two of the days we were there, so we had to climb stairs back and forth to our 6th floor room, which got old quickly.
The peephole in the door of our room had no glass or anything in it, it was just a hole straight through the door.
Staff never answers the phone, it goes to voicemail every time. They will call you back though.

Leisure Family

6/10

Pleasant

27 Feb 2024

Rachel

We've stayed at this property quite a few times. Some rooms are better than others. This room had new paint and was clean. The bathroom door didn't want to shut and would make a loud popping noise when it was opened. Some of the furniture could use updating. It's in a great location for someone who wants to be near downtown. We would stay again.

Leisure Partner

10/10

Exceptional

26 Feb 2024

Joshua

Condo was clean and spacious, very nicely decorated. Very conveniently located. I only interacted with rental office once, and that was to get a parking pass. She was very friendly and informative. I would recommend this place to anyone.

Leisure Family

10/10

Exceptional

19 Feb 2024

Vicki

Very clean and nice condo with a beautiful view and a very easy walk to every thing.

Partner

6/10

Pleasant

15 Jan 2024

Sonya

Disappointed

was a little disappointed when I got there when it says fully stocked , and they don’t have shampoo or conditioner or coffee. The headboard on the bed is broke and you can tell it’s been broken for a while. had difficulty finding the unit office closes at five, so there was no one to ask for help. there are stains on the carpet. Unit has not been upgraded since the 70s. Also advertises as a king bed and it is not it is a queen.

Partner

10/10

Exceptional

31 Dec 2023

Vicky

Great time, the condo was very nice and the service was great. Very friendly and clean. I will stay again and recommend the hotel to all of my friends.

Friends_and_family Family

10/10

Exceptional

10 Dec 2023

Trenia

Awesome vacation stay

The stay was amazing. We stayed in room 712. The room was very spacious and clean. We will be staying here again. Plenty of dishes and cooking supplies. Close walk to downtown.

Friends_and_family Family

4/10

Poor

10 Dec 2023

Kayla

This was the second time we have stayed at this location. The first time was roughly 5 years ago. We fell in love with this place then. It truly felt like a little “mom and pop” style home. So when we decided to book a room in Gatlinburg again, I wanted to go to Olde Gatlinburg again. The booking process was easy. They sent me a detailed email with check in instructions. Great, no problem…. Until we got to there. It was listed on the email that check in time was at 3:00. Upon arrival, the housekeeper was still cleaning our room at 3:15. We had to stand outside and wait for her to finish cleaning before we could go in. This was especially irritating because we had driven several hours to get to this location and wanted to settle in. The second issue was that the fireplace didn’t work in our room. The third issue was that I picked a room that had a recliner pictured in the listing. Our room didn’t even have a recliner. Keep in mind about what blankets you want to use, as well as bring your own pillow. The comforter was extremely scratchy and the pillows were insanely flat. The mattress was also not very comfortable. There were 2 large dips on the mattress causing my husband and I to literally be sinking in the middle. The room was clean for the most part so no complaints there. I did feel safe in the area we were in as well. I also like how it’s very close walking distance to all the shops and the Village. Honestly, we won’t be booking here again.

Leisure Partner

10/10

Exceptional

19 Nov 2023

Timothy

Wonderful stay!

Friends_and_family Family

2/10

Poor

18 Nov 2023

James

Look for some place better….

The photo is NOT the facility we stayed at. They put us in a OLD hotel turned into Condo’s …the place was clean, BUT, everything was old/outdated and looked dirty. The refrigerator didn’t work. The bed was like sleeping on a hardwood floor, not comfortable at all. The towels were worn, the blanket I pulled out of the drawer to use smelled musty. Was really disappointed. Not how I planned celebrating our wedding anniversary.

Partner

2/10

Poor

13 Nov 2023

Robbi

Well didnt get to stay since they over booked and then with out offering a refund moved us up the road on a hill which made it not walking distance to down town to a very noisy area! So will not maje this mistake again!

8/10

Excellent

30 Oct 2023

Verified traveler

Great location, clean and comfortable

This complex is older but in an outstanding location to be able to easily walk to downtown Gatlinburg! We arrived about 9pm but had an email with code for the unit. However it was a little challenging to find 5b. It is located on the 5th floor but towards the backside. All other units are numbered in the 500's, making it a little confusing. There are carts and an elevator to help get luggage to the 5th floor. The unit was decorated nicely, giving \"honor\" to the black bear 😉 It was clean and comfortable. The gas fireplace didn't work the first night but I reported it to the front desk the next morning and maintenance lite the pilot. The tub/shower had jets but the jets didn't work 😞 I was also disappointed that the outside hot tub and heated pool were closed. No one told us that would be the case in October. Overall we were happy with Olde Gatlinburg Condos.

Partner

8/10

Excellent

29 Oct 2023

Tonya

Did not have bedding for both pull outs.. loveseat bed was so worn out i was afraid it would break during the night.
Could also have coffee and filters available in cabinet.
Outer lights in hallways and corridors need to come on at dusk and not after dark.
But room was cute. I wouldn't say $200 a night cute.
Would i stay again... in a pinch

Leisure Family_with_children

10/10

Exceptional

28 Oct 2023

Ricardo

is really good

Leisure

4/10

Poor

23 Oct 2023

Jessica

Nice walk from the strip but the hotel was filthy. Bathroom leaked and bugs. Door wouldn’t lock at times. Bed was so uncomfortable

Business_and_leisure Family

8/10

Excellent

22 Oct 2023

Tamara

Recliner was broken , toaster was broken, fireplace didnt work and bed was very uncomfortable .

Leisure Partner

8/10

Excellent

16 Oct 2023

Rose

Nice place to stay

We have always enjoyed our stay, this year was enjoyable however, our unit was in need of some improvements. The bed needs a new mattress it seemed to sag in the middle. The pull out couch was in need of repair and a new mattress. The mattress was so thin we purchased an air mattress. Although it was October the fireplace was not operational which was disappointing. We had to be sure to check the door when leaving to make sure it locked. A couple of times it took 2 or 3 tries before it would lock.

Friends_and_family Family

6/10

Pleasant

06 Oct 2023

Verified traveler

Beds squeaked like crazy but were very comfortable. Freezer was almost unusable due to the amount of frost build up. Bathroom has black funk, im hoping it wasnt mold. 2nd bathroom had a leaky faucet. Curtains in bedroom didnt close all the way so sun in your face at sunrise was a certain. I do like how close it was to the main street of Gatlinburg, no need to drive everywhere. I also liked the keypad on the door, didn't have to worry about losing a key. Room was clean it was just in need a some repairs.The room served its purpose, we weren't there except to freshen up and sleep.

Friends_and_family Family

10/10

Exceptional

17 Sep 2023

hunter

Clean and friendly

10/10

Exceptional

17 Sep 2023

John

Easy check in.Great location

Self

10/10

Exceptional

12 Sep 2023

Johnny

Great place to stay!

Loved our stay at Olde Gatlinburg Rentals! We have stayed here about a dozen times in the past 4 years and every visit we found the rooms pristine! These units are centrally located to downtown Gatlinburg and it’s many attractions!

Friends_and_family Family

10/10

Exceptional

04 Sep 2023

LESLIE BLAKE

Love the Baskins Creek area

10/10

Exceptional

25 Aug 2023

porsha

We love this condos. We stayed here twice.

10/10

Exceptional

12 Aug 2023

Carrie

We loved it

Friends_and_family Family

6/10

Pleasant

03 Aug 2023

Verified traveler

Needs some refurbishing. Loved the spaciousness and the closeness to restaurants and shops

Partner

2/10

Poor

27 Jul 2023

Monica

we booked our room one month prior to us arriving. when we got there the room was dirty...the bed was squeaky so much so that I slept on the sofa. Everything in the room was dated, the clock didn't work , under the bathroom sink the shelves was broken, there was a dirty toilet plunger and a fire extinguisher shoved in there. The floor around the fridge had something sticky with hair stuck to it. Will definitely not be staying there again, or recommend it to any of our family or friends. Really sorry we are nice people and don't usually complain but this was the pits.

10/10

Exceptional

22 Jul 2023

Walter

Close to trolly stop so getting into Gatlinburg was convenient. Overall appearance was excellent.

Leisure Family

8/10

Excellent

19 Jul 2023

Phil

A nice place to stay, clean. Really like the separate bedroom layout.

Leisure Family

8/10

Excellent

15 Jul 2023

Jeff

great location

Leisure Partner

8/10

Excellent

11 Jul 2023

Samantha

The room was clean. The only concern was the pullout bed. It was not comfortable at all. I did need to get more towels but that was the only concern. Condo was clean.

8/10

Excellent

06 Jul 2023

Mary

Had a water leak in the bathroom exhaust fan - dripping over the toilet - called it in and it was fixed by the time we returned to the room from our hiking. However, no one checked back with us to see if it was fixed or to apologize for the inconvenience of having water dripping on us while in the bathroom.

Leisure Partner

10/10

Exceptional

01 Jul 2023

Khalil

Its is the best

Leisure Family

10/10

Exceptional

21 Jun 2023

Johnny

Olde Gatlinburg

Love staying at Olde Gatlinburg! Rooms have always been clean and up to date. We have stayed there 7 times in the last 3 years and have never been disappointed in our stay!

Friends_and_family Family

10/10

Exceptional

30 May 2023

John

Second year staying there, will be back next year!! So very convenient, walking distance to all shops and restaurants. Parked my car on arrival on Thursday, didn’t start it again until leaving on Sunday.

Leisure Self

10/10

Exceptional

28 May 2023

Garret

Great rooms and views. Will def be back

10/10

Exceptional

24 Apr 2023

Johnny

Would stay again

Condo was nice, good location. Beds are old and needs to be replaced.

Friends_and_family Family

10/10

Exceptional

24 Apr 2023

Carolyn

Mountain man march stay

Location is perfect. The Hotel staff is wonderful. They totally looked out for us.

Friends_and_family Family

10/10

Exceptional

22 Apr 2023

Linda

Great stay!!!

Loved this condo. Everything was very clean, well stocked and the balcony was fabulous. Will definitely be staying here again if possible.

Friends_and_family Friends

10/10

Exceptional

16 Apr 2023

Terry

Great location and room had everything I needed.

10/10

Exceptional

06 Apr 2023

Latisha

Great stay, we will definitely book here again. Room was very quiet, clean, and big enough for a family of 6. The check in was super smooth, along with check out, just follow directions on email. Can’t beat the price either.

Leisure Family_with_children

10/10

Exceptional

20 Mar 2023

Christopher

Perfect for a weekend getaway.

10/10

Exceptional

13 Mar 2023

Ashlee

Perfect place ..clean ..front desk lady great ..great location

Leisure Partner

6/10

Pleasant

22 Feb 2023

Rachel

Stayed in 512. Door code didn’t work. No one in office so had to call after hours number. They sent a new code. The room was nice. WiFi was awful. Tv kept buffering for like 20 minutes at a time. Awful
Vending machines didn’t work properly
Good location

Partner

10/10

Exceptional

30 Jan 2023

William

This was a very convenient location. Close enough to walk to the downtown area, and easy to find. The rooms were very clean and beautiful with views of the mountains.

Leisure Family

6/10

Pleasant

02 Jan 2023

Verified traveler

Great trip - below average condo.

Room had not been cleaned when we arrived after 3pm. We let office know. We had to come back later. Very dated location in need of repair. Great location and convenient.

Friends_and_family Family

8/10

Excellent

01 Jan 2023

Alisha

Walkable to downtown and quick drive to East Parkway.
Came during snow and freezing temps and the the parking lot was extremely slick for half our stay. There wasn't any attempt to remove the snow or de-ice.

Leisure Family

2/10

Poor

27 Dec 2022

Manish

Worst of the worst experience ever

There was no one at front desk after 5 PM. The elevator was in open area and not working. We had to struggle for 30 minutes in 10 degree F temp. Called the number mentioned in email but did not get any response. Finally we went to another hotel. Again tried nect day at 10AM bit no one was at front desk.

Friends_and_family Family

10/10

Exceptional

13 Dec 2022

Karen

The view from the room is beautiful, everything was close that you can walk

Leisure Partner

8/10

Excellent

04 Dec 2022

Amber

Good quality for the price & location.

Very nice place to stay for the price & location. Could have used a few updates. There was no hairdryer. Bed wasn't very comfortable

Friends_and_family Family

10/10

Exceptional

21 Nov 2022

irma

Nice place very clean and cozy close to everything nice view

Friends_and_family Family

6/10

Pleasant

12 Nov 2022

Verified traveler

The bed was terrible!!! Closet door was hard to open in bedroom. Couches and chairs uncomfortable. Had to have light bulbs put in 3 places. Like the location . Management very nice.

Partner