Belle Aire Motel

4/10

Poor

21 Jun 2026

Brandon

Water came out brown when we went to shower, paper thin blankets, pool that’s advertised is closed down, musty smell in the room, furniture was broken on edges, you definitely get what you pay for.

Family_with_children

6/10

Pleasant

15 Jun 2026

konrad

No staff on premises. Had to call another local hotel front desk person that gave us a code to get into our room. Parking lot was poorly lit and seemed slightly dangerous. Walkable to strip but didn't like how dimly lit the area was. Would not be comfortable staying here solo and would not recommend to single parents or women. Seemed \"dangerous\" like drug area. Ice machine was unplugged and faucet in shower dripped. Was relatively clean in the room but didn't feel like a safe area even being walkable to strip.

Partner

2/10

Poor

12 Jun 2026

Michael

No pool or hot tub like the add said it smelt like mold. The worst hotel I've ever stayed in.

Partner

8/10

Excellent

07 Jun 2026

Jonathan

Arrived late was able to check ourself into the room. Bed was great!close to town was able to walk to everything.

Partner

2/10

Poor

01 Jun 2026

Carla

I gave one star only because it was a “free” stay. I used my Hotels rewards for the $. Arrived around Noon- only one car on the property. Office doors locked. But did have an emergency number to call. The lady who answered was very kind and stated she was at sister property and she could give us a door code remotely and go ahead and check us in. I expressed my concerns over the abandoned appearance and was quickly reassured the property was being remodeled. We were given room 123 the very last on the end next to tall grass and abandoned lot. The beds were very clean and comfortable. Appeared new. The bathroom sink did not drain. The bathtub had built up grim and black curly hairs. Dirt in corners. Carpet felt damp. Cold Air conditioner- but strong odor of mildew. The ice machine out of order- looks like since 1969! No internet. 2 solo female travelers- I did not feel safe- however did mange to doze off around 1:30am— to be startled awake by what I was sure was incoming bombs! 330am Garbage trucks all the way around the block. I feel bad about complaining about a “free” stay… but those hours of much needed sleep can’t be replaced. If are in need of a clean bed- then they had it… Guest BEWARE

Friends_and_family Friends

4/10

Poor

31 May 2026

Valentina

.

Partner

2/10

Poor

24 May 2026

Michael

I arrived at the property at 8pm give or take. Went in o check in. Went to the run. It had a bad smell to it. No remote for the tv. And mold everywhere in the bathroom that had started working itself into the room itself. I couldn't bring myself in to taking a shower so I bathed in the sink. Wasn't able to go somewhere else as working on a last minute booking budget.

Self

8/10

Excellent

26 Apr 2026

Lonnie

Rooms need updated other than that the stay was good

4/10

Poor

20 Apr 2026

Tara

Parking was on air conditioner was coming off wall you could see outside

Partner

4/10

Poor

19 Apr 2026

Vikas

Parking - Perfect
Distance from main Gatliburg street - Perfect
Cleaning of bathrooms - Poor
No one at reception, need to call a number for all things, even to check in.
The property needs renovation.
A/C was good.

Family_with_children

6/10

Pleasant

12 Apr 2026

Bobbie

We enjoyed our trip and stay here olny thus is i guess the house keepers only hit what they thought needed to be wiped down and cleaned. There was still dusy in the room and all over the ceiling fans. The staff was really nice both times i talke to them. The staff member i talked to last thanked me for calling them and telling them. Im allergic to dust so i thought they needed to know.

Partner

10/10

Exceptional

08 Apr 2026

Sandra

Add another blanket to the rooms . Add a slip mat to the showers .. besides that good place to stay..

Partner

10/10

Exceptional

05 Apr 2026

Michelle

We've stayed here before and knew what to expect but it was in the perfect spot for what we wanted to do.
Room needed work. They did fix the toilet very quickly after I reported it broken but you could see light/daylight shining under door. Cold air coming in. We blocked it with a rolled towel.
We'll probably stay here again but do hope they update the rooms before then.

Partner

2/10

Poor

01 Apr 2026

Matthew

Mold literally everywhere, no light bulbs. Exposed wires, no smoke detectors

Family_with_children

8/10

Excellent

30 Mar 2026

rebecca

Good location for the price

Partner

6/10

Pleasant

22 Mar 2026

Jeffery

There's a reason this is the cheapest place in town. It's not nasty and it seems safe so if you're just looking for a place to sleep it's fine. It's just not very nice.

Partner

6/10

Pleasant

21 Mar 2026

Gillian

A big bear robbed my car in the parking lot for snacks

Family_with_children

6/10

Pleasant

15 Mar 2026

Ashley

The room was clean and tidy. Good for what is was intended for, no bugs or mold which is good. If you're over 5 feet 3 inches the shower head is not for you. Also, the blankets are paper thin so be prepared to bring your own. The outside of the property is very less desirable they absolutely need to clean up and fix it up. I like the location to everything it's all within walking distance and I like you only need to know a PIN code for your room and no key card required. All in all it was nice for what it was intended for a bed and a shower. I would stay again.

Partner

6/10

Pleasant

06 Mar 2026

Adrian

I’m giving this hotel 3 stars mainly because the price was very affordable. For what you pay, it’s not terrible, but the hotel is quite old and shows a lot of wear. When we entered the room, the closet shelf was broken, the TV stand was tilted, and the door looked damaged and heavily stained. Nothing seemed freshly maintained, and many things looked old and worn out. It wasn’t exactly dirty, but everything looked very aged and marked from years of use. Overall, it’s an okay option if you’re looking for something cheap, but don’t expect a modern or well-maintained room.

6/10

Pleasant

20 Feb 2026

Marlin

Room smelled like smoke there was food in fridge some lights didn't work

Family

8/10

Excellent

07 Jan 2026

LENVILLE

It was a nice room. Clean. Access to towels and such was not seamless, but they'd send someone by with them if needed. The shower got cold very fast and the bathroom light flickered. Bed was comfy. Good sized TV. It worked for what we needed.

Leisure Partner

2/10

Poor

06 Jan 2026

Robbin

There was no one on site when we got there. No answer on the number that was left so we had to Google their sister hotel to find that number. The hotel was very ran down. We had no hot water. New Year’s Eve we came back to our door code not working and they changed it to a generic code that all the rooms would use. They had to have someone come the next day to reset them. The young man who came was very kind. We also found a cockroach on our refrigerator door that evening and when he came the next day to reset the code for the door he brought a can of spray . Very disappointed that we were not told about the situation and ran down condition at the hotel. I would not recommend this hotel due to no one being on site to fix the problems that kept occurring and the condition of the property.

2/10

Poor

04 Jan 2026

Estephany

Very old and dirty room, Mold in the shower, fan had no light bulb, the motel in itself was run down.
You have to call a “sister hotel” for check in . Take a few phone calls for anyone to answer .
Definitely a get what you paid for

Leisure

2/10

Poor

04 Jan 2026

Katie

When we got to the motel, there was a sign indicating that the lobby was no longer staffed and there was not daily housekeeping. If you needed anything you had to call their sister property. The number provided was actually no longer in service. We googled the sister company and was able to get ahold of someone (who was great) and got us checked in over the phone. We were there over new years and short after midnight we walked back to our rooms to find out that nobody could get in as the key pads were no longer working. The entire motel occupants were waiting outside in the cold to get ahold of someone at the sister hotel. Once we finally started getting ahold of people conversations started happening amongst the guests and discussions about how to get into the rooms as the keypads were being set with a certain set of digits and your hotel room number. Upon realizing that now every person at this motel could technically get into our room if they used their key code with our room number, that was alarming! We slept with our luggage under the doorknob so we’d be alerted if anyone came in. The following morning we called to get it reset to something specific to us only to be told maintenance would have to come do it. It took an hour for them to come, which took up valuable little time that we had to explore the area. Everyone from the sister company (phone clerks and maintenance were very nice).

Rooms were in rough shape with mold and toilets that moved. Spotty hot water.

Friends_and_family Family

2/10

Poor

02 Jan 2026

Jason

Carpet strip going into the bathroom exposed…NO hot water, fridge was froze up, no comforter or blanket….room furniture outdated.

Partner

8/10

Excellent

01 Jan 2026

Larry

Average room for a motel. Nothing great nothing horrible.

Family

2/10

Poor

15 Dec 2025

TERRI

Room was not as advertised. Motel set to be demolished after 1st of year. Bed had hair in it. Sink was molded & glass broken. No attendant on duty to sign in. Tried to get a refund from you & the number you had on file was incorrect. I sent a picture of the note taped to the door showing who to call. We ended up leaving this nasty motel & going to somewhere else without using your site since it was so misleading with this one. Very disappointed in your app.

Partner

2/10

Poor

08 Dec 2025

Christy

We will never stay here again. There is no attendant on duty. You have to call to check in. We had to go buy toilet tissue since no one was on site. We had no hot water and it was infested with ants. The walls are really thin and you can hear someone in next room talking really clear.

Partner

2/10

Poor

04 Dec 2025

Franci

Worst hotel dirty and disgusting

Leisure Family

8/10

Excellent

30 Nov 2025

Valencia

Not bad. Great location for down town Gatlinburg.

Leisure Partner

2/10

Poor

28 Nov 2025

Mragisha

The room was very unlit and unhygienic to stay. We checkout out of the room immediately, since it had very dusty cabinets and a weird smell that tells that the room has not been openend in a while. The price of the room was low but we did not expect the quality of the room be so poor. The lobby at the facility did not have anyone, we had to call a number given which also dont pick calls after a certain point.
Would highly recommend choosing somewhere else than saving a couple bucks for your own peace.

Leisure Partner

8/10

Excellent

24 Nov 2025

Olivia

Mostly clean, but one of the extra blankets had pee stains that covered the whole blanket and there was a very musty smell in the room

Leisure Family

2/10

Poor

23 Nov 2025

Joseph

No one at front desk during check in just a sign taped to the window saying call this number noone answered because it was the wrong number
So had to drive back and forth to sister hotel during rush hour in Gatlinburg so that wasted 2 hours
Absolutely disgusting room
No hot water
Very dirty and a nasty odor in the room .
Avoid at all costs !!!

Leisure Partner

2/10

Poor

21 Nov 2025

Tracy

Hotel is closed. They sister property never answered the phone number that was on the sign at the office. Had to get another hotel and now I'm out money

Business_and_leisure Partner

2/10

Poor

17 Nov 2025

Gwen

Walk in had a bad smell no hot water needed a upgrade

Partner

10/10

Exceptional

16 Nov 2025

Chris

Nice cheaper room in great area

2/10

Poor

12 Nov 2025

Shayla

Hotel was shut down

2/10

Poor

04 Nov 2025

Jose

The reception office was closed , you had to called a phone number to have the room assigned ….i was there for 4 nights with no room service …. I guess you get what you pay for …

Leisure Self

4/10

Poor

30 Oct 2025

Joseph

would not stay there again

Leisure Partner

4/10

Poor

26 Oct 2025

Angela

The room had an odor, no ice machine available the room could use some upgrades. It wasn’t terrible just wasn’t what I was expecting.

Leisure Partner

2/10

Poor

23 Oct 2025

Heather

Horrible, pictures and description is a lie!

When?
Arrived, there was no staff and on the website. It says staff from 7 AM to 3 in the afternoon that was not the case. There was no one there until 4, and when I called, I had to call a different hotel for them to tell me, oh, we're sorry, no 1 will be there until 3 or 4, we have no housekeeping. I couldn't Check-in early. I fought with hotels.com. Because the pictures do not match the hotel at all. It is run down disgusting hotel. No breakfast, no pool smelled like mold and marijuana. No help from staff. No one was there in the office but 1 Day Out of the 4 days I was there. And he wasn't even a hotel staff, he was just someone that would tell you call the number on the window, they'll help you. I had 2000 my room, one washcloth. The sheets were disgusting, there was mold in the corners of the bathroom and the tub, the door barely locked the toilet didn't flush hardly at all. Had a 1/2 used roll of toilet paper had had a coffee pot with no coffee, had a microwave that had no microwave plate. So you couldn't use it. The frigerator that was in there was hot and wouldn't keep anything. Cold, I do not recommend this place. Stay away from this place. It is absolutely atrocious and it is a long uphill.Walk to your hotel and the staff what staff.

Friends_and_family Family

2/10

Poor

21 Oct 2025

Tina

This place was horrible. There is NO ONE working there. Had to call a number to check in and was given a \"code\" to check in. How safe is this??? People watching while you punch in your code. No one to clean the room, no one to ask for more towels since there weren't many. The room appeared clean but upon further checking, it could have been cleaner. I know now why it was cheap. Will not be back.

Leisure Partner

2/10

Poor

19 Oct 2025

Suzanne

You need to take this property off of Expedia. There is no manager on sight. You have to call the number on the door and then they give you your room number and code. There is nobody there to address any issues and the lobby is always locked.
There was barely any toilet paper on the roll and when we requested another roll of toilet paper, I was advised housekeeping was done for the day and would have to go to their “sister” property to get some. They should be bringing it to us! We had to make do with what was there and what little facial tissue available. Light bulb was out in the bathroom and the rest of the lighting in the room was too dim! The lock to the room was duct taped to the door! This hotel needs to be shut down. This is the most awful experience I’ve had with a hotel found through Expedia. I wish we could get a refund.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Jennifer

Old hotel with free parking right infront of the room, bed was comfortable, only had 2 towels, had a microwave and fridge, a coffee maker but no coffee, big TV and walkable to everything. I would stay here again

Partner

4/10

Poor

12 Oct 2025

Joy

Not what I expected. Check in required us drive 15 min to another facility. No one told us this ahead of time. Clerk seemed bothered when we called to see how we could get our key. Room didn't look like listing. Furniture didn't match. Linens were thin. Expected a large \"deep soaking tub\", we had a shower that had burns or dents in basin. Desperately needs updating. Location was great! Loved the historic nature loop road by hotel. Also a nice park and great pancake house in walking distance. Pool filled in with dirt. Trash all around parking area. Limited lighting. Room wasn't clean. Found someone's clothes still in drawers. Dust and grime on door surfaces, baseboards. Linens were clean. Couldn't use microwave unless you relocated it first because there wasn't an electric outlet within the cords reach. I was not expecting a luxury room, just a clean, functional room with our arrival planned since we had a reservation.

Leisure Partner

6/10

Pleasant

02 Oct 2025

Seth

Plentiful shopping, room mediocre, no hot water

Partner

4/10

Poor

01 Sep 2025

Alexia

The property location and parking was convenient, the tub was clogged. A little outdated and the cops showed up because of a disu

6/10

Pleasant

25 Aug 2025

Kevin

The pool was filled in with dirt. Nobody was in the office for us to check in, we had to call a number.

Leisure Family

2/10

Poor

17 Aug 2025

Alexis

Awful!

First room smelled weird and the carpet and bed were damp. Toilet would flush so we were finally moved. The second room was also damp and was NASTY. The lamp was molded. Ended up checking out within an hour of checking in. Was charged for the whole night 🙄

Partner

8/10

Excellent

04 Aug 2025

James

Not the cleanest motel but it gets the job done for a night if it’s just you.

Business_and_leisure Self

10/10

Exceptional

23 Jul 2025

Edward

It’s a great little property just don’t expect to find a lot of luxury. It’s cute and quaint. Offers a bed and shower that’s it. You are close to downtown and for the price it’s a great place to stay. The staff is always friendly and wonderful each time I stay here.

Leisure Self

10/10

Exceptional

23 Jul 2025

Edward

The property is located close to downtown. Great for walking to if you want a close place. Don’t expect amenities or a luxurious stay. But it is clean and offers you a bed and shower. The price is great. I will always recommend it.

Leisure Self

6/10

Pleasant

12 Jul 2025

STEPHEN

There were 2 beds and the ac worked well. Smelled a little funny but it’s old. For the money, it’s fine for guys. Doubt I’d include the wife and kid on a stay here.

Friends_and_family Friends

2/10

Poor

11 Jul 2025

Randy

Run down. Weed smell dominating room and hotel. Waited 20 minutes for someone to check us in. Empty lobby.

Leisure Partner

8/10

Excellent

08 Jul 2025

Joan

it could stand to be cleaned up in front of the rooms. there were old cigarette butts and dead plants in front of the rooms.

Leisure Friends

4/10

Poor

05 Jul 2025

Matt

You’re only staying here for its proximity to the strip. Everything about this place sucks. The bathtub still had hair in it, the room stank, tons of broken furniture. The only positive is that the bed was comfy.

Leisure Family_with_children

2/10

Poor

05 Jul 2025

Reno

Not was horrible dirty no pool no breakfast would never stay there again ever

Leisure Partner

6/10

Pleasant

29 Jun 2025

Jennifer

Bad check in

It took forever to get checked in

Partner

6/10

Pleasant

27 Jun 2025

Holly

Overall, I think this place could be an absolute gem without too much money. It's in a TERRIFIC location - close to the parkway, but far enough away to feel peaceful. It's on the end easiest to getting into the park. There is food a short walk away.
It could have a cute/groovy retro vibe, but it looks like no one has cared about it in so long, but they just let it limp along.
First, there was no one attending in the lobby - it was locked and empty. There was a sign with a number to call for \"check in or emergencies.\" That said, it was very easy to check in and get a code for the door. But it's weird to know there is no one on site. I've never experienced that before, and I didn't love it (althought nothing bad happened). I think whover is managing it is doing so with multiple properties, and in this economy, I think they are making the right choice to save money.
BUT-with some interior choices like paint and artwork, this place could be seen as more cool/retro and \"nice\" than it is. The photos in the ad are obviously of the nicest, best room, but our was much more drab. Small things: Our faucet needed a new aerator and the door of the bathroom was pretty beat up. Weed smell. Oldl wood paneling was in great shape, but could have been upgraded with a color wash or paint. Overall, it felt drab, tired, and ignored in there, which gives you a \"stale\" feel while you're there. Exterior maint. a must.
Plus: large minifridge, microwave, TV, Internet -all good. It could be amazing.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Rebecca

Just very quiet peaceful clean and close to downtown gatlinburg

Partner

2/10

Poor

24 Jun 2025

michelle

We chose not to stay. There were many safety concerns and the room had a strong smell of mildew.

Leisure Family

10/10

Exceptional

22 Jun 2025

Breanna

Very clean and friendly and it was in a nice quiet area

Leisure Partner

6/10

Pleasant

20 Jun 2025

ben

I had to call a number to check in. It rang for close to 5 minutes before someone finally picked up. After a 12 hour drive i just wanted to get into my room.

Self

2/10

Poor

18 Jun 2025

Amanda

The door was taped. Door was completely broken. Room smelled like there was mold. Floor was not vacuumed. The bed was hard as a rock.
Desk clerk was even in the office when we arrived. You had to call a number to check in. The clerk acted like I was the problem when I didn’t want to give my credit card for there $1 holding fee. Very sketchy. You could barely understand what he was saying. The lobby what you could see looked like a dump. Multiple missing light bulbs. 4 bags of trash just setting behind the counter. The only marking lot had no light. More holes in the parking lot than Swiss cheese. It had rained so our feet were soaked because you couldn’t tell where there was water an not. Because the parking lot was not lit.
We had to get another hotel because of how gross this hotel was. Will not ever return.

Partner

6/10

Pleasant

02 Jun 2025

Lester

The room had a nice vintage vibe but being a jacuzzi room seemed very damp.

Leisure Partner

6/10

Pleasant

31 May 2025

Richard

This place was exactly what we wanted - a cheap room to sleep in and nothing more. It satisfied that requirement, and that was it.

As long as you approach it with reasonable expectations, you won't be disappointed. The place is seriously outdated, poorly maintained, and not particularly attractive. Given that it was about 1/3 the cost of any other room in Gatlinburg, that was OK with us.

The place is unstaffed after about 5 in the afternoon, or in our case, 3 in the afternoon. That said, the hotel staff communicated well and the check-in was effortless. We were also given a contact number at another property if we had any problems.

The room was clean (except for the empty pretzel bag behind one of the nightstands) and everything worked. Microwave and refrigerator are provided. The bed was comfortable enough, and there were no insects or other vermin to be seen. The carpet looks like is came out of the early 1960s, and may or may not have been clean, but either way, it should have been replaced a decade or two ago. My poor wife, who isn't nearly as tolerant of hotel conditions as I am, was a little creeped out by the place, but it was OK, as I said, for what we needed.

On the plus side, it's probably about a five minute walk from Gatlinburg's main drag.

Keep your expectations in line and you'll be satisfied. Expect a Hilton and you won't.

Leisure Partner

8/10

Excellent

29 May 2025

Josh

It was clean on the inside for the most

6/10

Pleasant

26 May 2025

Verified traveler

Not a great experience.

This stay was booked through Hotels.com. When we arrived, there was no attendant. A note on the door told us to calla phone number to check in. When i called, the lady asked for a credit card for incidentals. After i gave the information, I was told there would be extra fees charged to that card. The booking sight states that all charges are included and upfront. The attendant told me that was not a true statement. We have stayed at this location multiple times and have never been charged additional fees. In my opinion, people should be made aware of the fees upon booking. Also, this should be divulged prior to asking for credit card information. So, future trips to Gatlinburg will not include Belle Aire.

Partner

4/10

Poor

18 May 2025

William

Wasn’t that bad just very tight parking lot, an hardly had toilet paper in the room no shampoo or body wash it’s an affordable place just to sleep no staff after 5 it’s only 9 to 5 then nothing no breakfast

Business Partner

2/10

Poor

13 Apr 2025

Felice

This property was nasty

Leisure Partner

8/10

Excellent

03 Apr 2025

Jessica

Friendly staff working hard to make the place better

10/10

Exceptional

30 Mar 2025

Kayla

Great hidden gem in Gatlinburg. Very quiet area within walking distance of downtown.

Leisure Partner

6/10

Pleasant

20 Mar 2025

Channel

They are currently working on the property to make it better! Hope to see it done one day!

Leisure Partner

2/10

Poor

06 Mar 2025

Teresa

We ended up booking another room in the inn by Marriott near by for $ 50 more so worth it this place looked so bad honestly toilet was disgusting just not as comfortable as the Marriott Fairfield

Family

10/10

Exceptional

23 Feb 2025

Mike

The most clutch Motel in Gatlinburg. Great prices and near the main strip. The staff is great and very helpful. 5 star MOTEL. Yes, but great prices. Thank you

Business_and_leisure Partner

6/10

Pleasant

17 Feb 2025

Chris

It was OK

Leisure Family

2/10

Poor

16 Feb 2025

Christinia

Did not like the property at all they had cockroaches the bathroom had holes in the walls the screen was coming off the window the room wasn't clean and the staff was never there TV did not work at all the phone did not work.

Leisure Partner

2/10

Poor

07 Jan 2025

Ilka

It is not a suitable place for stays

Family

6/10

Pleasant

05 Jan 2025

Amy

You get what you pay for

Meh. But the price is what I was looking for. It met my needs. Toilet was very low pressure so had to flush 3x to clear of urine. The mattress dipped in the center from being old (shaped to people’s bodies with the butt area dipping). The tub was old and damaged.

Business

6/10

Pleasant

04 Jan 2025

Anthony

Nothing

Leisure Friends

8/10

Excellent

04 Jan 2025

Charles

The property was close to everything we wanted to do and walkable. We didnt have to mive our vehicle until we was ready to check out.
What we did not like, we rented a jacuzzi room on Expedia and when we checked in we was told ALL jacuzzi rooms was out of order. We was told that we would recieve a refund from Expedia but not when we could expect it.

Leisure Partner

4/10

Poor

31 Dec 2024

Richard

Outdated

Room was old and extremely outdated.

Business

6/10

Pleasant

28 Dec 2024

Sandra

It was nice. The rooms were clean. Basic needs.

Friends_and_family Family

4/10

Poor

27 Dec 2024

Valerie

Never again

I expected the rooms to be dated but not so dirty! The shower was so disgusting I decided not to use it and wait until we got to a better hotel. There was no blanket on the bed (or in the room), the room wouldn't get any warmer and my husband being further from the heat froze all night.

Partner

4/10

Poor

26 Dec 2024

Sarah

Needs to maintained
Lights were gone and etc

4/10

Poor

24 Dec 2024

Debey

We arived at 3 and were told we couldnt check in until 4. I asked to use a restroom because we just drove 5 hours he said there are no restrooms. He suggested i go to the hotel across the street to use the bathroom. So next time we will just stay across the street that has check in at 3 and also restrooms.

Leisure Partner

10/10

Exceptional

24 Dec 2024

James

The lady at the front desk called me at 11:02 AM and asked me when I was leaving. I said that my ride was on the way and probably another 15 mins and she responded: \"You were supposed to be out of the room 2 mins ago\". So I said that I would put my things on the walkway. She said ok. So I did. This was rude in my opinion. It did not sit well with me. The owners should correct that sort of attitude in the employees. The Man that worked later in the evening was very nice and polite.

10/10

Exceptional

16 Dec 2024

Mark

Nice inexpensive motel

2/10

Poor

10 Dec 2024

Ellen

DO NOT stay at this hotel. It was nasty, blood stains in the floor, bathroom was DISGUSTING, the heater wasn’t working in a 21F, the worst experience we’ve had!

Leisure Family_with_children

2/10

Poor

01 Dec 2024

Ric Angelo

The bathroom has stains in them. We were not able to take a bath.

6/10

Pleasant

30 Nov 2024

Christopher

Old worn out hotel

When we got there our room heat didn’t work they were able to get maintenance there shortly after and he was able to figure the problem out but had he not they had no extra rooms and we would’ve been stuck trying to find a replacement room on our own last second so in Gatlinburg would’ve been costly. The staff were friendly and did their job this hotel just needs some upgrades as the flooring is old and worn and the heater/air systems are very old and rusty looking

Partner

4/10

Poor

30 Nov 2024

Annie

Out dated. Ran out of hot water in the shower. Found a cockroach. Breakfast is cereal, coffee, toast and muffins.

Leisure Partner

10/10

Exceptional

30 Nov 2024

rebecca

A very nice clean, friendly less expensive alternative to Gatlinburg enjoyed my day

Self

10/10

Exceptional

28 Nov 2024

Bradley

Very comfortable and a short walk from the parkway!

Self

8/10

Excellent

24 Nov 2024

Robert

Very nice, little, out of the way hotel. Very clean and close to everything.

Partner

4/10

Poor

22 Nov 2024

Tyler

The staff was very friendly however will not be staying again. The beds are rock hard there was mold and hair in the shower. The shower drain switch was broke. The carpet was nasty and stained. The room had a weird smell to it. There was also a gap between the ac and wall allowing critters in.

Leisure Partner

6/10

Pleasant

19 Nov 2024

Abrayah

Room was not the cleanest, kind of a weird smell. But it met our needs for sleeping and showering.

2/10

Poor

19 Nov 2024

Lori

Dissatisfied- refund requested

Bad time staff believed the horrible men in blue over me even though I was an important person in town. They don’t support women’s views or rights here and need help better help with staffing management is poorly run and needs to look at themselves for improving themselves and the place. Please get help.

Business

8/10

Excellent

17 Nov 2024

Britton

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Business_and_leisure Family

6/10

Pleasant

17 Nov 2024

Johnathan

It’s ok but I won’t return

The male staff that checked me in was on the phone the whole time while checking me in with a non work call. I got to my room and the bathroom door doesn’t shut. Bathtub has black mold on the tub caulking. If you want cheap this is what you pay for.
On a good note the bed was clean and comfy I was just expecting a cleaner environment.

Partner