Name: Apartments Swiss Star Marc Aurel
Address: Badenerstrasse 362, ZÜrich, 8004, CH

10/10

Exceptional

14 Jul 2026

Verified traveler

Very nice and cozy place to stay for vacation, I would recommend this to someone.

Self

2/10

Poor

13 Jul 2026

Jenniffer

It was hell. There was no air conditioning, it smelled bad, and there was zero care. They left a couple of \"amenities\" lying around in the sink. You don't know if they're really there or if someone left them behind. The closet is in bad condition. The room is neglected and not really clean. The only good thing I can say is that the Transavia bus stop was nearby. Ah!! And the amount of introductory material they send in a thousand languages... because they only read it in the language of the reservation and that's it! I don't recommend it.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Cuauhtemoc

1. The TV outlet is not installed, despite is not necessary to go around is still dangerous if any item falls near it.
2. No AC nor fan to ventilate the room. They should install at least a ceiling fan. It's impossible to sleep with that heat
3. Bad odor off the toilet sink.
4. The mattress is wasted and you can feel the coils
5. Bad pillow smell, they have to wash not only the pillow cover sheet, they have to wash the pillow.
6. The staff never answer Expedia messages. I asked a simple question from day 1 and no one answered.
7.it should be advertised that there's no fan/AC/ ventilation system, not even opening the window works plus you get mosquitos inside de room

Concluding
Expedia's property description MUST provide the property condition accuracy.

This is my worst experience, first time in Zurich and definitely I DON'T RECOMMEND THIS PROPERTY, it's too pricy for the condition of this place.

Partner

10/10

Exceptional

19 Jun 2026

Ailadatorn

It’s a very comfortable and convenient place to stay. Getting anywhere is easy

2/10

Poor

16 May 2026

Denis

That place was a dump, the room smelled like an ashtray. No mirror in the bathroom. The corridors and the elevator had garbage in them for two days. No curtains on the windows. The bed was likely from the 50's. The overwhelming smell was so strong we used a full deodorizer spray bottle and it didn't really help. Expedia should be ashamed to be associated with such a place.

Partner

8/10

Excellent

06 Nov 2025

Josh

The room was clean, but the shades were kind of worn out. The bathroom light could have been replaced, it flickered when it was turned on. The other lights were fine. My room was next to tbe elevator, but the elevator was so quiet that i did not notice it being used.

The hotel was conveniently located close to the Albisriederplatz tram stop, so i could ride the bis or take the lines 2 or 3 into the city center.

Self

2/10

Poor

12 Aug 2025

Shadi

Not clean and no amenities

Leisure Family

4/10

Poor

16 Jul 2025

Klaus

Even thought the property is in a good location, the room is facing the parking lot where people were talking and smoking. Without AC, it would have been nice to be able to tilt the window, but that didn't work.
The room size is ok for 1 person, the bathroom small and both could use an update.

4/10

Poor

11 Jul 2025

Craig

Problem with keys for entry

I booked 2 rooms and only got the key for one. I was assured the 2nd key would be on the table of the room i did have the key for. The problem was only resolved at 8.45pm causing considerable disruption.

Friends_and_family Family

2/10

Poor

06 Jul 2025

Matt

If I could give negative stars, I would. This is one step above a hostel. Pictures were NOT typical of our rooms. Lobby/stair areas was filthy the entire time we were there. Broken mirror in one room. I would not every stay here again.

Friends_and_family Family

2/10

Poor

03 Jul 2025

John

I was told not to say anything if you don't have anything good to say. This dump falls so short of expectations that i will leave it at that. Please don't consider this place. If you are booking for the area, stay at the Hotel Olympia. Zurich and Switzerland is VERY expensive but if you look at price, this is a bit cheaper than the Olympia. Pay extra and stay at a hotel. I have pictures of all the problems. I contacted the management and nothing was done. Made service for all 6 days was nonexistent. Just stay away from this place. Any positve reviews are probably bogus.

Leisure Partner

10/10

Exceptional

29 Jun 2025

USA Climbing

Nice room

Business Self

2/10

Poor

28 Jun 2025

Alex

Property didn’t look anything like what it was advertised

Partner

4/10

Poor

18 Jun 2025

Yevgeniy

Tv wasn’t working, I contacted management about it, nothing was done.
Entry doors was locked, good that someone was walking out and I was able to come in.
Contacted management about it too, they said try back entry, but it was locked too.
I replied with this information, asking about key for unlock front or back door but never got any response.

4/10

Poor

27 Jan 2025

Petra

Check in easy and room clean. Property quiet and close to transport into old city and airport.

But heating and a number of other things were not working.
Property managers do not reply in app so numerous phone calls were necessary. Was advised things were fixed but they were not.
Frustrating.

Leisure Self

2/10

Poor

18 Dec 2024

Ruxandra

It was really awful! There were towels but they were used and on the bathroom floor, no hand wash, the TV and the mini fridge were not working. The bed was not done either and there was an awful smell in the building. Definitely not going there again!

Leisure Self

4/10

Poor

20 Nov 2024

Adam

Careful with booking here. Unreliable

The checkin was terrible, apartment booked was not available (keys werent in the safe), checkin email was not provided, had to call the office to get my key code and then the key wasnt there. Office sent someone and informed me that they will come within 20 minutes, they showed up 1:50 hr later! Had to stay in another location as the keys to the unit booked were not available at all. Once in the apartment, it was fine.

Business Self

4/10

Poor

06 Nov 2024

Adam

Checkin with a very slow response, had to call several times and contact expedia customer service before I had my access code.

Business Self

2/10

Poor

07 Aug 2024

Roland Quasar

Dirty bed - with some tiny hairs and feather. Toilet is a bit smelly.

Partner

6/10

Pleasant

28 May 2024

Thayana

There is no TV and water or coffee machine. The wifi password and instructions on the door did not work. Expensive for what it is.

Leisure Self

4/10

Poor

26 May 2024

Verified traveler

Just gross

Just kind of gross. The shower leaked and almost flooded the room, the shower curtain was cheap and kept falling and we had to keep re-hanging it, the floor was just gross and never felt properly cleaned, the mattress didn’t have a fitted sheet and was covered with a standard sheet so I woke up multiple times throughout the night with my face was all over the gross bare mattress, the neighbors next door were so loud and wouldn’t stop screaming till 1-2 in the morning. Just kind of a crummy place to stay.

Friends_and_family Family

2/10

Poor

10 May 2024

Lubna

Terrible experience, not recommended

10/10

Exceptional

07 Mar 2024

Isam

Easy contactless check in
Convenient area
The room was equipped with a kitchen and silverware including a microwave and a kettle
Very reasonable cost
Would love to stay again

Leisure Self

2/10

Poor

13 Jul 2023

Sabryna

Property was dirty, smelled like cigarettes, not as shown on photos, shower door was broken, didnt get the WIFI password until the second day. Room was very hot! No fans. On a more positive note, the location is good; close to tram stop and coffee shop.

Leisure Partner

4/10

Poor

24 Jul 2022

Alexandra

The furniture was all damaged and looked like it was picked up from the trash. The room was clean but it’s not an “apartment”- it’s a hotel room with none of the amenities.

Leisure Partner

8/10

Excellent

18 Jul 2021

Verified traveler

Good

Self

6/10

Pleasant

17 Jun 2020

Zoe

No hot water - cold shower was unpleasant.

Self

10/10

Exceptional

30 Dec 2019

PABLo

Nice stay!

For us everything was good! The room is big and confortable! Everything was clean! I recommend it! But keep in mind that there aren’t receptions or any any person to help you, if you have problems. For us was ok!

Partner

10/10

Exceptional

12 Oct 2019

Isaac

Great value, excellent location, nice complex

Better than Airbnb, you don’t have to deal with nobody, the easiest way to have access to the room, just a simple code to get your key from a little box and pum, that’s all, perfect location; 300 feet of the train station, white neighborhood, Tom was very clean, nice bed, tv, mini fridge, well all you need...(no stove or kitchenette), overall great

Partner

2/10

Poor

08 Oct 2019

Simon

Grim

You'll walk into the room and go, \"Wow!\", but not in a good way.

6/10

Pleasant

02 Oct 2019

CM

Considering the high prices in Zurich, this option is fair for travelers on a low budget, but just \"acceptable\". The room is very-very small, maybe not recomended for a long stay. Despite the smoking prohibition, there was a strong, deeply impregnated tabacoo odour which persisted through the whole lenght of my stay, i.e 17 days.

Business Self

6/10

Pleasant

01 Oct 2019

Verified traveler

Affordable place

The place is well located but the flats are not well maintained. Also, the only agent I have met, an Indian worker, was extremely rude and arrogant. Sad that an individual could make put down a business by himself.

Self

10/10

Exceptional

30 Sep 2019

Verified traveler

Check in was simple via self service as there's no front desk. The room was perfect for my two nights, clean and comfortable. Not too far from the HB, walkable (long) or about 10min bus ride.

Self

4/10

Poor

03 Sep 2019

Suzan

The room was good .
But there was no fan/AC provided when the temperature was above 25deg. And the room provided for me was facing the main road in ground floor where there was too much vehicle noice due to which I was not able to sleep peacefully.

Friends

2/10

Poor

30 Aug 2019

Amr

Terrible & Thieves

Please DON'T stay there, they are thieves, & even in a third country it wouldnt have been worse

Self

2/10

Poor

27 Jun 2019

Verified traveler

Do not stay here. This is not a hotel. You are subletting someone’s apartment. There is no front desk or cleaning staff. The bed sheets were never changed for the 5 nights I stayed there. The tv was broken from day one and a person arrived to fix it on day four. If you have any issues you have to call an “emergency” number and hope for the best. The walls are paper thin. The person in the room next to mine played very loud death rap music all night every night. By the third night, emergency wouldn’t pick up, so I knocked on the door. Mistake. I was greeted by a group pair of menacing 3rd worlders who were smoking pot. The situation became tense and I was in fear for the rest of the trip.

Leisure Self

10/10

Exceptional

05 Jun 2019

Verified traveler

Everything needed was there!

Pleasant room, quiet, very clean, close to public transportation, grocery stores, restaurants. Refrigerator. Comfortable room and private bathroom. Exactly everything one needs-no excesses, nothing missing.

2/10

Poor

17 May 2019

Verified traveler

The room was difficult to get into, the key didnt work right, I was told to be more forceful. The room was crawling with ants! There were people hanging out in the hallways at all hours. There were posted quiet times, but they were not followed. The thin walls allowed for you to hear everything. But there was a fridge and the shower had hot water.

6/10

Pleasant

10 Apr 2019

Verified traveler

Beware that this hotel is located close to an airport and therefore every half an hour you can hear the aeroplane fly by. The apartments are located in a convenient area, the service is all automated. Unfortunately, our room smelt and we could hear the neighbouring room as the walls are rather thin.

Friends

8/10

Excellent

19 Mar 2019

donald

Iron

Ok but for two days there was no iron

10/10

Exceptional

16 Mar 2019

John

Spacious Rooms

I like the easy entry and no hassle approach of this apartment. The bed is comfortable and room is spacious.

8/10

Excellent

21 Feb 2019

Verified traveler

Please have some staff present for guidance and advising.

Leisure Self

2/10

Poor

11 Feb 2019

Mohammad

irresponsible for probelms

You need hours to get confirmation codes from them and a pin code to enter the room. So you need a phone and a internet access to upload documents.
I didn't know and the booking agent didn't say, so wasted time and money. They didn't refund!
the also have a missleading automated phone.

8/10

Excellent

31 Dec 2018

Patricia

It was okay. Well organized. The room was very warm during winter so that’s a pluses

Family

8/10

Excellent

14 Nov 2018

Verified traveler

Good location. Very clean and bathroom spotless. Relatively quiet neighborhood, at least the night I was there.

2/10

Poor

28 Oct 2018

tony

Awful experience.

An awful experience. No elevator, and I got a room in the 4th floor. Noisy location. The bed so narrow. Only one hanger in closet. Hardly any furniture. Called to complaint, response, we’ll get back to you. They never did. I even checked out 2 days earlier and moved out. The least they should do is issue a credit.

Partner

6/10

Pleasant

20 Oct 2018

Verified traveler

Apparthotel

Good stay

8/10

Excellent

01 Oct 2018

Verified traveler

This is best location and value for your money. Definitely staying here when I am in Zurich.

8/10

Excellent

09 Sep 2018

Milos

The cheapest place to stay in Zurich but all you need. Self check in with the key code, clean room and next to the tram stop. Everything was good.

2/10

Poor

03 Sep 2018

Hitesh

Terrible hotel apartment

no check in assistance
no prior information about reception less apartment
no ac - no fan
no cleaning till we stay
no towel change
no toiletry change
no assistance at all
staff at call centre are rude too

10/10

Exceptional

23 Aug 2018

cindy

Apartment excellent! The washer & dryer was great to have available not to far from ALDIs. Convenient to metro & nice surrounding area. The comfort of this apt is excellent. Staff was accommodating! It was so clean and ample space...so enjoyed this type of accommodation 👍👍

8/10

Excellent

26 Jul 2018

Rakesh

Swiss Star apartment, Albisreiderplaz

Apartment is clean but shower can be bit small for large person. In hot summer days, room can be stuffy. Opening the windows for fresh will draw noise from busy main road. Location is good, close to Albisreiderplaz tram station. From their you can reach city centre in 10 minutes taking tram no 2 & 3.
Apartment is close to two supermarkets, Migros and Coop. They opened late until 09:00 & 10:00 PM during weekdays and Saturday. For good bars and restaurants best to go old town in city. First impression of the main street around Albisreiderplaz looks dingy but safe.

6/10

Pleasant

29 May 2018

Di

No ac. Very hot. Couldnt sleep

No ac. Very hot.

Friends

2/10

Poor

01 May 2018

NAVNEET

food facility poor

no water bottle. no food facility, rooms are not well managed

6/10

Pleasant

29 Apr 2018

Alok

Not far from the Zurich Haupt Bahnhof.

They don't provide provisions for having tea in the room and there is no ironing board to iron your clothes

8/10

Excellent

02 Apr 2018

Mike

It was fine for a budget hotel. I had expected a serviced apartment. it was a weekly serviced room. They could improve the explanation of how to get your key on arrival.

8/10

Excellent

02 Apr 2018

Maike

Inexpensive for a reason

This is NOT a hotel, it is an apartment building w/o reception. It was not clear at all. The 24h Hotline is only reachable during normal business hours. Once there, there's no way to access internet, the concierge, or any way to get into the \"hotel room\". It is a lock box system that you have to go through online BEFORE you get to the hotel!!! Otherwise okay & clean, very cheap. But also 6 miles from the train station, not 1 mile. Right by the tram, which runs frequently & has a place to buy tickets.

10/10

Exceptional

06 Mar 2018

Raman

Great place for great price.

Great apartment, we got a suite with 2 rooms, including kitchen and bathroom. Rooms were clean, kitchen was fully equipped, it even had a washing machine and tumble dryer. Spacious and quiet, perfect stay for family with kids. Check in and check out were fairly simple if following the instructions.
Even though no reception, staff was very attentive through the help phone line. We called late in the evening to report that the heating had stopped working, (out of hours), they send a technician within half hour and solved the problem. We are satisfied with the rooms and service. We would definitely stay again.

8/10

Excellent

12 Feb 2018

Gary

Swiss apts review.

Reasonably priced,clean,quite happy.

8/10

Excellent

04 Nov 2017

Verified traveler

Nice room, the mini fridge was handy to have. And the place is located 50m from a tram stop that takes you right into town

8/10

Excellent

22 Sep 2017

Matthew

Very nice rooms, tended to get a little toasty and was a challenge to regulate with the one window. Otherwise really nice no fuss place to stay near supermarket and major tram lines

4/10

Poor

20 Sep 2017

Seneca

Don't plan on wifi-but cheap and easy

Booked in part because of free wifi it didn't work. Intact with the company didn't work to resolve it since they are not available on weekends. Couldn't get a text or code-wasted money to try but never succeeded, and trying to reach customer support was arrive ting and still unsuccessful. This is slightly better than a hostel, wouldn't recommend this place unless you just want a bed and shower and nothing else. Also a bit of a walk from the center with no attractions on the way. You will need your code prior to getting there as you get your room key from a box at the back of the building (this was easy), so obtain it prior to going to the hotel. Follow the link in the email they send you

4/10

Poor

01 Sep 2017

Verified traveler

Easy to get to and clean, but no air con or fan

Would probably be fine if you didn't visit in summer, I stayed in a day that it had been 28, there was no air con or fan, ended up sleeping on the floor with the door open but it was very noisy. Would be fine in winter

4/10

Poor

16 Jul 2017

Sue

It is not an apartment, just a room

It is okay. The room was not bad. My disappoint was no kitchenette. Why did they call it apartment? Another disappointment was to get on WiFi, you have to have a cellphone which works in Switzerland. I had to knock on neighbor's door, used her cellphone to receive a code. It was a bother.

Family

8/10

Excellent

08 Jul 2017

Brianna

Good base to explore Zurich

Handy to tram stop, so easy to get around. A supermarket is also very close. Enjoyed my stay. Zurich is a great place to visit. Felt unable to rate staff as I had no dealings with them - check in at the key box was easy enough though.

2/10

Poor

23 Nov 2015

Verified traveler

Absolutely Terrible Experience

This hotel/apartment caused me to develop very itchy rashes over my body after the first night.

I rarely have reactions like this. It was likely because of dust mites, insect replant, or strong chemicals used on the sheets.

I stayed at the Swiss Star apartment chain before and had the exact same reaction. I stayed again because I wasn't sure it was the apartments. Now I'm positive it was.

There is no reception desk and I was forced to leave after the first night.

I had to make other arrangements that were more expensive and in an inconvenient location because they were very last minute.

The hotel refuses to issue me a refund for 9 nights ($810) because it was a nonrefundable booking. I feel this is a clear exception to such a policy and I only stayed one very uncomfortable night.

I called Hotels.com for help. Swiss Star took the same position with the Hotels.com representative.

I highly recommend that no one stay at the Swiss Star apartment chain.

2/10

Poor

14 Jul 2015

Verified traveler

awful stay

the stay was really awful.we experienced troubles to find the appartment and the representative over the phone appeared very unpleasent and unhelpful and even hung up and disconected the conversation in the middle of night leaving us helpless complitely . the front door in the room was blocked and the key was very hard to opperate only due to assistence of neighbors.there was a lack of help complitely in the middle of night.the tv didn't work. we noticed our comlaint to the housekeeper in the morning.the stay doesn't worth payment.

Family

4/10

Poor

10 Jul 2015

KAILA

Clean but hot

The hotel was clean but there is no reception. Area is not far from center of town and the tram stop is very close. Absolutely no air conditioning so I would not recommend this hotel unless it's winter.

Family

10/10

Exceptional

02 Jul 2015

Verified traveler

...

8/10

Excellent

02 Jul 2015

Terrence K.

Comfortable and cosy. Fuss Free. Good price

Partner

8/10

Excellent

04 Jun 2015

yacouba

Good hotel

Was nice

6/10

Pleasant

24 Mar 2015

Verified traveler

cheap but dirty

The mattress cover was stained.
There is no outlet anywhere near the desk.
Lobby and hallways are dirty.
The hallway carpet is smelly.

Family

6/10

Pleasant

16 Nov 2014

Patrick

Ok value for the price

Ok for the price. Stayed for 4 days on Business trip.

6/10

Pleasant

28 Oct 2014

Mohammad

Location good but trouble for having no staff

It was really terrible without any staff at place. No one came for room cleaning.i couldn't connect the TV which was unplugged and found by another flat members who lived there for long time. No replacement of bath towel and other facilities. Couldn't manage to turn off the heating system even. It seems me that I came from a rural area to a town.....:(

2/10

Poor

01 Oct 2014

Freq traveler

Terrible

Expedia falsely advertised property's ability to checkin or hold luggage. Refuse to refund.

2/10

Poor

30 Sep 2014

tim

Worst ever

The hotel was not was portrayed on the site. Smaller than a dog kennel and noisier than a football stadium. Booked & paid for 3 nights and stayed one and returned to Italy . Totally disappointing and I will not book through Expedia again .

8/10

Excellent

14 Jul 2014

avorytk

Good price

Suitable for overnight stay. I was there to tour Zurich and spent little time in the room. very simple facilities, might be a problem in the Summer as there's no fan or air conditioning in the room, not sure if you can request for it

4/10

Poor

04 Jul 2014

Tahir

Not bad if you manage to get in!

The first thing you will wish to note is that this isn’t a hotel! When you book expedia don’t tell you that when you arrive at this place, you won’t find a reception or any staff working there. When I arrived, I found that the front door was locked, so had to phone the number at the end of my booking, at my own cost using a UK phone, and was told to go round to the back of the property where I found a safe attached to the wall next to the rear entrance, and was provided with a pin by the lady on the phone to input into the keypad. This then released my key into the dropbox.

If I didn’t have the confirmation with me, or have a phone that I could use, I would have been left stranded! So, please make sure you have your phone with you, and Expedia should really be providing you all this information once you have booked and before you depart!

The room itself was pretty compact, the bed not overly comfortable, and the fridge in the room made a lot of noise, so I just unplugged it as I didn’t need to use it. There is a small TV in the room, but my remote was broken with buttons missing, so I had to change the channels on the tv itself , which was slightly annoying. The bedding wasn’t changed, nor the room cleaned in the 2 nights I was there!

8/10

Excellent

29 Jun 2014

Verified traveler

Spartan but enough

This hotel is a great value. It's Spartan but has everything a single traveler needs at a price that keeps you out of hostels and the like.

2/10

Poor

16 Jun 2014

Verified traveler

Badener str.

Building work going on outside. Very loud from 7:00. Very hot in the room but if you open the window the noise from the street is too much, trams, cars....etc. The cleaners knock on the door from about 9:00 (check out is 11:00).

4/10

Poor

12 May 2014

Verified traveler

Ok

The hotel room itself was nice and clean, but getting into it was a bit of a struggle. On expedia they don't say anything about there not being a reception or anything. After we booked the room, the hotel sent us an email with a code and said to use the code to get the key. When we arrived at the hotel we had no idea where to put in this code, as they just said it would be next to the door. There was no one to ask, but eventually someone came by and told us its at the back door. There was no indication of that outside or in the email. Along with that, they said there was free wifi, which was true, but you needed a phone number for it. I was not traveling with a phone and even when i got access to a phone, it still didn't work. We had booked this place because we needed the wifi to book other hotels later and never got the wifi to work.

6/10

Pleasant

07 May 2014

David

Good, basic accommodation

For an entry level price range, this hotel met or slightly exceeded my expectations. It was clean, quiet, and relatively spacious. The hotel was also very conveniently located on a main tram route, and near to various shops and restaurants. There is no reception, but the key-drop box system works very well. The only disappointment was the TV - I was only able to get two channels.

10/10

Exceptional

28 Apr 2014

Bruno

Close to supermarket and tram

Very good value! The room was quiet nd spacious and we enjoyed it. Also has a laundry room downstairs free of charge
WiFi is strong too!

8/10

Excellent

21 Apr 2014

Verified traveler

Perfect for a short stay!

Surprised at how clean and nice it was. Such a great price! Right next to a tram stop so you can really get anywhere very easily. Only thing was the room was really hot but other than that great place to stay on a budget.

6/10

Pleasant

21 Apr 2014

david

basic apartment meets expectations

fine; useful location well served by tram and bus. A room kettle would have been useful

6/10

Pleasant

06 Apr 2014

Verified traveler

Unfortunately the room stank of cigarette smoke. It also on a very noisy road.

8/10

Excellent

26 Mar 2014

Verified traveler

The room smelled smoke.

Family

4/10

Poor

22 Feb 2014

Mato Milakovic

Bad Comunication

I was there and my reservation was cancel without letting me know. I was there in Zurich in the front of apartment and could not find a live person to talk to regarding the keys at 7 pm without the phone or any communication tools. Apartmant is using some call agency and they are NOT capable to do anything and help you. It was very uncomfortable and bad situation .

8/10

Excellent

24 Nov 2013

Verified traveler

Cheap confortable overnight but smelly room

With a last minute booking, price for double room was extremely cheap. Convenient communication with hotels.com as the hotel forgot to send me the Pin to get the key. Room was big, but smelly. Someone may have smoked. In addition, found a woman blond long hair on the blanket. Appears not to have been cleaned thoroughly. Overall for its price, was great and practical.

2/10

Poor

30 Jun 2026

Aline

Une horrible expérience. Dès l'arrivée, tout est sale, le hall, les escaliers. Puis la chambre, une odeur horrible de tabac et je ne sais quoi. Pour continuer, vitre de fenêtre félée, puis dans le bac du frigidaire, des déchets de nouriture, la hotte qui se décroche, de la moisissure dans la salle de bains, pas de porte à l'armoire de la salle de bain et de la rouille à l'intérieur de celle-ci. Dans la chambre pas de rideau, ni de stores. Et cerise sur le gateau, pas de serviettes de toilette, alors que celles ci sont prévues dans la location, alors que nous avons loué un \"studio ville\" et que des serviettes sont prévues dans la description. Heureusement, la literie était propre et visiblement, le logement avait été nettoyé mais un seul conseil : A FUIR. Il est difficile de comprendre comment \"Hotel.com\" peut proposer ce type de logements à la location.

Partner

4/10

Poor

26 Jun 2026

Peter

It might be a low price but I would not recommend anyone to stay at this hotel. I received the key and the room was not clean from previous guest. Tried to call via the number in the booking mail but gave up after 20 minutes. Finally got some help to clean the room but hours late. People smoking outside the window. Noisy. Try to avoid if you can.

Friends_and_family Friends

4/10

Poor

18 Jun 2026

Kerstin

Schimmel- oder Schmutzflecken an der Wand im Badezimmer, ein zu kleiner Klositz, eine herausgerissene Steckdose, Sitzgelegenheiten die super unappetitlich
ausgesehen haben.

Bett war sauber überzogen und Badezimmer geputzt. Erstkontakt nach Beschwerde war ok, danach keine Rückantwort mehr.

Partner

6/10

Pleasant

18 Jun 2026

Christian

sauber, aber keine dunklen vorhänge, keine remote für den TV.

Self

8/10

Excellent

08 Jun 2026

Marttin

Huone oli sellainen kuin sen kuuluikin olla. Sänky hyvä ja lakanat puhtaat ja siistit. Myös huone siisti. Suihku ja wc kunnossa ja siistejä. Hotellilta pääsy kätevästi raitiovaunulla joka suuntaan eikä kävellenkään paha matka.

Friends_and_family Family

4/10

Poor

25 May 2026

Carsten

Værelset var rent, lugtede af gammel røg, var kedeligt. Der var et ubrugeligt, elendigt samlet, skab uden en eneste bøjle. Badeværelset var fint, men ingen sæbe, shampoo eller krus. Badeforhæng var i stykker og jalousi for vinduet var permanent lukket, for det var også i stykker.

Partner

10/10

Exceptional

22 Mar 2026

Teqi

Very good!

Friends_and_family Family

2/10

Poor

14 Jan 2026

Rodrigo

Pésimo servicio, jamás contestaron llamadas ni mensajes, el edificio sucio, la habitación con olor a cigarro muy fuerte, cama incomoda

Leisure Family

6/10

Pleasant

14 Jun 2025

Verified traveler

Fenster für schliessung bei ankunft defekt, rolladen auch, hotel ist auf einer hauotstrasse Mit freundlichen Grüßen SK

2/10

Poor

17 Mar 2025

Thilo M.

Kann ich nicht bewerten, weil ich nicht dort übernachtet habe.

Leisure Self

4/10

Poor

14 Jan 2025

Giovanna

Sujo e inseguro

Algumas toalhas e roupas de cama não estavam bem limpas. O controle remoto e a chave estavam bem sujos. Para fazer o check-in foi horrível, porque eu apenas recebi o código e mais nenhuma informação ou orientação sobre onde pegar as chaves e o número do quarto. Cheguei tarde da noite e fiquei rodando até encontrar um hóspede para me mostrar que eu deveria ir atrás do prédio encontrar uma caixa na parede, onde eu deveria colocar o código.

Também teve algum problema muito sério em um apartamento do meu andar. A polícia foi chamada e a porta ficou lacrada até o final da minha estadia. Bairro inseguro. Hall de entrada bem sujo também.

Self