Name: Hotel Stoller
Address: Badenerstrasse 357, Zurich, 8003, CH

8/10

Excellent

21 Jul 2026

JOHANNE

L'hôtel est situé à proximité des transports en commun, ce qui est pratique car il n'y a pas beaucoup de restaurant autour, sauf le restaurant du Stoller ue nous n'avons pas vraiment apprécié.

Friends

10/10

Exceptional

17 Jul 2026

Daniel

the first place I have ever been to with free minibar (still, sparkling, and two sodas)

Self

10/10

Exceptional

09 Jul 2026

Ramesh

Good location near hardbrucke station, clean well-equipped room and good service.

Self

6/10

Pleasant

08 Jul 2026

Srinivasan

The hotel room was one of the smallest size for a double bed. And it was not inexpensive! Had really difficult time finding space for two luggages and two people walking around each other was quite challenging. The internet quality on the 4th floor was awful.

The staff were generally helpful although they were not quite helpful with respect to internet. The hotel location was excellent with access to public transportation

Partner

8/10

Excellent

25 Jun 2026

Lorraine

Older hotel about 15mins tram ride to old town. Air conditioning not up to Australian/American standards - in 35C heat room only cooled 3C below so really not much respite from hot weather.
Clean, comfortable and fresh.

Partner

10/10

Exceptional

20 Jun 2026

Bujar

Everything

10/10

Exceptional

20 Jun 2026

Jason

Hotel was very nice. We only stayed one night as had a stopover in Zurich.

Family

10/10

Exceptional

19 Jun 2026

zina

Excellent staff.

Self

2/10

Poor

15 Jun 2026

Christopher

This hotel does not have air conditioning. They wouldn't refund me even though I went to check out less than an hour from checking into a room different from what i paid for. Expedia went ahead and assisted them stealing from me.

Partner

10/10

Exceptional

12 Jun 2026

Patrick

Very comfortable room

Self

4/10

Poor

09 Jun 2026

Kumiko

It’s far from Zürich HB station and very old fashion hotel.

Partner

6/10

Pleasant

06 Jun 2026

Quyen

I don’t highly recommend this hotel to travelers as the hotel needed lots of update. The location is far from the city centre. Rooms are small and old.

Family_with_children

10/10

Exceptional

03 Jun 2026

Sabrina

They were wonderful! Would definitely recommend.

Family_with_children

6/10

Pleasant

29 May 2026

vyas

It was clean, staff was pleasant, helpful and friendly.
My 3• was for a very tiny room, it was very cumbersome to use the bathroom sink, my head touched the overhead cabinet, when I bent my neck to brush my teeth.
The ac minimally cooled at maximum.
Was not a busy street.

Partner

8/10

Excellent

27 May 2026

Rachit

No air conditioning during heat wave

Friends_and_family Family

8/10

Excellent

22 May 2026

Reggie

Parking lot was full, added some stress to our trip, but the staff were very helpful. Otherwise 5 stars

10/10

Exceptional

20 May 2026

Heather

Lovely stay, very pleasant staff.
Just a little disappointed to have disposable cups rather than crockery and glasses.

Family

8/10

Excellent

17 May 2026

Peter

The room was a nice size, clean and comfortable. Located in a good area close to restaurants and sites.

Partner

10/10

Exceptional

16 May 2026

Lise

This is an excellent hotel, very clean, good staff, especially at the reception at night (the turkish lady very kind and helpful) very quiet and very well located, trams at the doors.

Partner

10/10

Exceptional

15 May 2026

Oleksandr

The breakfast menu was fresh. The room AC was keeping the temperature cool.

6/10

Pleasant

14 May 2026

jACQUES

No air conditioning although on and working according to staff the mini bar fridge was at room temperature and according to staff within Swiss standards of 18C, I do not think the milk and cheese would agree

Partner

10/10

Exceptional

05 May 2026

Peter

Same review as I posted beforehand. I made a separate booking for the day before.

I recommend this hotel as a great affordable way to stay in Zurich, the staff were very nice and helpful with recommendations around the city too

Partner

10/10

Exceptional

05 May 2026

Peter

Superb hotel to stay at for a reasonable price in Zurich. The access to the centre is perfect as it is right next to one of the main tram stations.

Absolutely recommend this to anyone visiting Zurich

Partner

10/10

Exceptional

05 May 2026

Ingrid

It is very close to a public transportation stop and the city is so beautiful, could not find other word to describe it. Staff was nice and helpful.

Family

10/10

Exceptional

04 May 2026

Gavin

All around fantastic stay coming from an American

8/10

Excellent

28 Apr 2026

Marcus

Great location and great staff

Self

8/10

Excellent

28 Apr 2026

Usman

Staff was wonderful and extremely helpful
Great location close to supermarket and train station
Breakfast was amazing and delicious.
Air conditioning in room didn’t work but front desk provided a fan which helped tremendously
Bathroom sink was small and drained very slowly, slow shower pressure, yellow fluid under the toilet seat, guessing left over urine that wasn’t cleaned?!?
Complimentary drinks in the mini bar def a plus.

Partner

10/10

Exceptional

27 Apr 2026

Frederick

Hotel Stoller is a fine place, reasonably priced option. Clean and normal-sized room, nice shower. Very good breakfast options and various other coffee shops and cafes nearby. The tram system- the main way most people travel around Zurich- has several stops right outside the hotel which is very convenient; it's about a 10 minute ride to the main train station and center of town/old town. A good option for Zurich.

Self

6/10

Pleasant

24 Apr 2026

Elena

The hotel is conveniently located near Zurich’s main train station, which is ideal if you’re arriving from another city, and it’s also about 10–15 minutes from most major attractions.

Overall, it’s a nice hotel, but there were a few significant issues during our stay:
- Ants in the room: We noticed a considerable number of ants appearing sporadically throughout our stay. At first, we assumed it might be due to having the balcony door open, but the issue persisted even after the room was cleaned. I also mentioned this in feedback via Expedia, and while I was told it would be forwarded to management, we never received any follow-up.
- Room temperature: The room was uncomfortably hot throughout the night. Despite following the front desk’s instructions—turning off the heating and using the air conditioning—it still felt extremely warm. We were hesitant to leave the window open because of the ants.
- Service: The staff were not particularly welcoming for a 4-star hotel. While I don’t like to focus on this aspect, I would expect a more engaged and friendly response when greeting staff or asking questions, but this was generally lacking.

Overall, while the location is very convenient, I would likely choose a different hotel in the future due to these issues.

Partner

10/10

Exceptional

19 Apr 2026

Jesus

Lovely hotel next to many attractions. We enjoyed our stay!

Family

10/10

Exceptional

14 Apr 2026

Abicha

Stayed at the hotel for a night, the staff were so kind and friendly! We had the comfort double room, perfect size for two, everything was clean and tidy. No complaints at all, thank you!

10/10

Exceptional

10 Apr 2026

JoAnn

Excellent..Breakfast..restaurant gourmet style..you will truly love
100% clean room...housekeepers are A+
Staff A+++
Air conditioning system in Switzerland different system than America..but very comfortable

8/10

Excellent

09 Apr 2026

james

You get what you pay for
Nice and clean
Lots of street noise
Helpful staff at front desk

8/10

Excellent

29 Mar 2026

Paran

Hotel room was a lot smaller than expected! 4* ratings, but the amenities could have been better.

Partner

8/10

Excellent

27 Mar 2026

Monica

Breakfast prices were unreasonably high and the food menu was disappointing for the prices in the restaurant, however the hotel itself was beautiful.

10/10

Exceptional

26 Mar 2026

Justo

Excellent

Partner

10/10

Exceptional

16 Mar 2026

Phillip

This was such a great spot: good price, very clean, great room, access to public transportation was a few steps away. It has a great restaurant on the property and a bunch of other shops and restaurants nearby. Plus there was a nearby playground for the kids to run around. This place is great--we would definitely stay again!

Family_with_children

8/10

Excellent

12 Mar 2026

Lindsey

friendly staff good access to the town via trams

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Jose

Awesome property and very centralized

10/10

Exceptional

03 Mar 2026

Thomas Stephen

I thought this hotel is in an great location with supermarkets a few yards away. Plenty of restaurants around also. The staff were great on arrival we arrived earlier then expected and room was already for us which we really appreciated. Tram stop only a few yards away also 6 stops your in ciry centre. Overall a fantastic stay thank you.

Family

10/10

Exceptional

27 Feb 2026

Debbie

Would highly recommend

Family

8/10

Excellent

24 Feb 2026

Gillian

Comfortable room, lovely breakfast and courteous staff

Family

8/10

Excellent

17 Feb 2026

Ryan

The room is clean. The shower / bathroom is a bit small. Location is convenient to tram stations.

Family

8/10

Excellent

10 Feb 2026

William

Clean room, very courteous staff. Greet sleep

Partner

6/10

Pleasant

09 Feb 2026

Stephanie

Check in was nice and appreciated the mini bar being complementary.

Bed would have been better as one rather than two pushed together. If you slept too close to the centre they'd slip apart.

You get two pillows but they're different shapes which is quite uncomfortable as it means the slightest movement and your head is rolling off the side. They need to be same shape for proper support.

10/10

Exceptional

08 Feb 2026

Jason

Very nice room, with excellent staff

Leisure Partner

10/10

Exceptional

05 Feb 2026

Pauline

Room was wonderful. Very nice staff

Business

10/10

Exceptional

17 Jan 2026

Victoria

Great value hotel in easy to reach part of town. Very professional welcome. Well organised and great communication throughout.
Room was comfortable and had great facilities

Partner

10/10

Exceptional

06 Jan 2026

Lindi

Lovely staff, wonderful, clean and convenient hotel.

10/10

Exceptional

06 Jan 2026

Kostandin

All above

10/10

Exceptional

24 Dec 2025

Çağlar

Rooms are spacious and convenient. Everything you need is already provided. Bathroom is nice. Staff is nice and kind. There is a tram stop close by which easily connects you to the city center.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Elizabeth

Very nicely appointed small rooms. More than comfortable for two people plus luggage. Tram stop is across the street for easy access to other parts of town.

10/10

Exceptional

16 Dec 2025

Camie A

Perfect place away from the cacophony of Bahnhofstrasse but, still close enough to be accessible by tram. Close to all the amenities and a very helpful and friendly staff. Would stay there again!

Leisure Partner

8/10

Excellent

16 Dec 2025

Ayleen

It was a nice stay for our short time in Zurich. It’s a ~15 min tram ride away from the train station. There are a few restaurants and stores in the area. The hotel is a little older, but well kept. The room itself was very small, but manageable for two people. We had a comfortable stay. The staff were friendly and welcoming.

Leisure Family

8/10

Excellent

12 Dec 2025

petranella

Nice room, spacious, clean, nice fluffy towels, comfy bed plus tea and coffee provided. Only negative was the five stairs up to the floor the elevator is on making it a bit difficult for suitcases or people with mobility challenges.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Amelia

Room was clean and spacious. Nice coffee. Friendly cleaning staff. Had a nice soup in the hotel restaurant one evening, which is a cosy space. Wasn’t sure if it was a Swiss thing or not but we’d asked for a double (we are married) and we were given two single beds pushed together. So if you want to come for a romantic getaway… perhaps contact the property first and check. Also there is a tax of 7 Francs each per person per night which is not included when you book. Also, there is a 100 Franc hold on your card for the room key.

Leisure Partner

10/10

Exceptional

01 Dec 2025

James

Great check in despite difficult circumstances elsewhere and the room was clean, comfy and quiet. Would highly recommend staying as the hotel has great transportation links

Partner

10/10

Exceptional

29 Nov 2025

Nancy

We spent two nights at Hotel Stoller and had a wonderful stay. The room was very clean, comfortable, and spacious. The staff at check in and check out were very friendly and helpful. Would recommend staying here.

Partner

10/10

Exceptional

28 Nov 2025

Ramona

The hotel and room was clean and the staff was super friendly. Limited parking spots, but once you have a parking space, it is yours for the duration of your stay. I would stay here again.

Business_and_leisure Self

10/10

Exceptional

23 Nov 2025

Ginger

This was a lovely hotel with a great location. The staff was friendly and very helpful. We enjoyed our upgraded room.

Leisure Partner

6/10

Pleasant

20 Nov 2025

Zoe

Room spacious but dangerous going in and out of bathroom. A small ledge/step which was not marked and hurt myself on it.
Did not always restock coffee or mino bar
Very late room service.

Staff not overly friendly or helpful
Had to take suitcases up stairs prior to using lift. Not disability friendly.

Close to tram stop .

Leisure

10/10

Exceptional

17 Nov 2025

Robert

The hotel as exceptional from staff friendliness and knowledge, to the cleaniness of the hotel. The location was ideal and a short tram ride from everything. Definitely would recommend.

Leisure Family

6/10

Pleasant

10 Nov 2025

Mike

Nothing much to add. Budget room in Zürich. A little out of the city centre but well connected with local transportation. Room was comfortable and quiet.

Leisure Partner

8/10

Excellent

09 Nov 2025

Jatinder

Rooms were clean and front desk staff were courteous

Business_and_leisure Partner

10/10

Exceptional

04 Nov 2025

Helen

Breakfast was perfect with excellent choices
Coffee in Europe is superb

Partner

10/10

Exceptional

03 Nov 2025

Christopher

The staff was terrific, the rooms felt nice and cozy, and the perks given were more than enough.

Partner

10/10

Exceptional

30 Oct 2025

Paul Mikael

Nice hotel in a good location.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Kim

Good location. Quiet room.

Leisure Family

10/10

Exceptional

28 Oct 2025

Kevinn

The room was fantastic, unfortunately the heat did not work, however front desk were so nice to bring me a heater. Fridge is stocked with still, mineral water and some sodas complementary. The tram office is in front which is very helpful. And the restaurant had good food. Fantastic experience

Self

10/10

Exceptional

27 Oct 2025

Pushkal

Great hotel

Clean room and excellent facilities, very close to the town centre and in walkable distance to many transport options.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Kevin

Breakfast was not provided.

10/10

Exceptional

25 Oct 2025

Sankalpa

Nice location with access to downtown Zurich with the street cars. Clean and comfortable room.

Leisure

4/10

Poor

22 Oct 2025

Shashishekhar

So fat not received my Deposit amount even after so many days and no response to my mail also for reminder

Business_and_leisure Partner

10/10

Exceptional

15 Oct 2025

Iuliana

Lovely hotel and nice staff. Clean and nice rooms with everything that you need and expect to have in a hotel room. Quiet and in a good location 3 mins away from tue stadium.

Pillows are a bit hard but I wouldn’t fault a hotel otherwise.

Leisure Partner

8/10

Excellent

14 Oct 2025

Patricia

Good value for Zurich

Clean room , well located for travelling around Zurich , good local restaurant 2 minutes away

Partner

8/10

Excellent

12 Oct 2025

Michel

Not bad

Leisure Partner

8/10

Excellent

30 Sep 2025

Donald

Really nice hotel. Deceptively plain from the outside, but the rooms were clean, quiet, and comfortable, and the staff were super helpful.

Partner

10/10

Exceptional

28 Sep 2025

Teresa

The main essentials were excellent. The room was clean; the bed was comfortable ; the staff was very friendly and helpful and the breakfast was delicious. The only downside of our stay was the washroom. Stepping into the shower required a high step over the edge of the tub; the sink area was also awkwardly designed—we frequently bumped our heads on the counter above it while washing our faces or brushing our teeth. Additionally, the shower leaked water onto the bathroom floor. Would still recommend to others.

Leisure Partner

10/10

Exceptional

20 Sep 2025

nigel

It was efficient and professional

Leisure Partner

8/10

Excellent

19 Sep 2025

MARIA LUISA

The size of bathrooms could be enlarged and shower trays could be incorporated instead of bathtubs, as there is a risk of falls for older people.

In addition, the furniture could be renewed and modernized.

10/10

Exceptional

18 Sep 2025

Jewel

Everything was great. Just a feedback, try to provide US adapter, that would help a lot of guests.

Thank you

8/10

Excellent

15 Sep 2025

Roger Clive

Very convenient to catch transport into downtown. Staff very helpful and friendly.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Chris

Well kept comfortable hotel, very good staff. Quiet. Pleased to see electric kettle in the room. Quick tram link to HB station

10/10

Exceptional

12 Sep 2025

Joyce

Easily Accessible

Although Hotel Stoller is not in the heart of Old Town, there is the Tram #3 that takes you directly to the Central Train Station, where you can access everything from shopping, museums, and restaurants. The Asian restaurant located next door is fabulous!

Self

10/10

Exceptional

10 Sep 2025

Lloyd

Good shops safe quietand trams around xorner

Partner

6/10

Pleasant

01 Sep 2025

Peter

Very average hotel

Super expensive hotel for what it offered. Won’t be staying there again.

Business

10/10

Exceptional

16 Aug 2025

Liang

The reception service was splendid!

10/10

Exceptional

14 Aug 2025

Alex

Wonderful, highly recommend

Hotel Stoller was excellent. Check-in was seamless and the hotel was wonderful — clean, nice rooms and restaurant. Location was great to with access to transportation just a few steps away.

Friends_and_family Friends

10/10

Exceptional

11 Aug 2025

Megan

Great location next to tram stop. Wonderful and friendly housekeeping and reception staff. Only issue was a leak in the bathroom from the tub, otherwise lovely good size room and amenities.

Leisure Friends

8/10

Excellent

27 Jul 2025

paul

All was good and peaceful

8/10

Excellent

23 Jul 2025

Nicole

Great location, walking distance to many restaurants and grocery stores. The room was clean and modern, although it was small and bit noisey.

Leisure Partner

8/10

Excellent

14 Jul 2025

Susan

Totally Decent

Friendly staff. Odd but functional rooms. Plugs only work if power is on

Partner

10/10

Exceptional

14 Jul 2025

Alistair

A great place to stay if in Zurich - definitel going back.

Leisure Family

10/10

Exceptional

11 Jul 2025

Verified traveler

Perfect for football

Friends_and_family Family

8/10

Excellent

11 Jul 2025

Danielle

Lovely

Lovely hotel. Staff really helpful, VERY conveniently located for the stadium. Only downside is no air conditioning however it was unusually hot when we visited

Friends_and_family Family

6/10

Pleasant

10 Jul 2025

Karen

Ok for what we needed..

This was a last minute booking due to location being ideal for what we needed.
The room was very small and we were not overly keen on the glass sliding door on the bathroom plus it didn't shut fully.

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Winnie

I do not suggets this place

The hotel provide free water and soda. Face towels are provided besides hand towelsand bath towels. Besides these, no other toiletries and vanities are provided. Only 4 hangers on the rack. The bed is not comfortable. The air conditioning is barely minimum. The environment around the hotel is shabby. The food in the hotel restaurant is below average and the price is about twice of the popular restaurants in Zurich old town.

Partner

6/10

Pleasant

07 Jul 2025

Phuc

Decent hotel with non-working air conditioning

We stayed one night here before our trip back home. Overall, the value was there and the nightly rate was cheapest in the area for a sub-4 star hotel close to downtown. Amenities such as water, drinks, coffee, and ice were nice but had to be obtained through the adjoining restaurant which has its own operating hours - outside those hours, you are on your own. My biggest complaint comes from the air conditioning (AC) which was on standby mode for the entire day and night. The hotel advertises AC however they centrally control it where it does not run. This made our stay uncomfortable during the summer day/night where we opted to be outside our room as much as possible instead of being inside the hotel room. Front desk didn't do much to help and told us to open the door and window. Overall its a nice hotel but advertising air conditioning that was non-operational really drew my ire.

Partner

10/10

Exceptional

05 Jul 2025

Joyce

Pretty good stay

Our stay was good. It was comfortable except that I couldn't control the air conditioner, and I had trouble cooling off. The staff were helpful and offered a map with places to see. The tram is very close and there is a store nearby.

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Robert

Very nice room and excellent AC

I arrived in Zurich during a heat wave and my only search criteria for a room was air conditioning. The Stoller had best AC I’ve found in Switzerland so far. I even had to raise temperature a little. The room itself was excellent. It was clean and well laid out. The room included complementary access to the mini bar - something you don’t see too often.

Self