Name: Exe Portals Nous
Address: C Vaquer, 16, Portals Nous, 07181, ES

10/10

Exceptional

18 Jul 2026

Joao Carlos

Reception girls sooo helpful! Teresa and Maria! Helped us with a smile on their face and we had our problem sorted out.
Hotel is not for adults only anymore as they've changed company owner. Breakfast very good! Pool very clean. Lovely location.

Partner

10/10

Exceptional

10 Jul 2026

Aileen

We really enjoyed two nights at this hotel check in was fast efficient and relaxed. Breakfast was really good the room was very comfortable on the first day we received complimentary water and delicious fresh fruit a nice touch and very tasty. The pool area is very nice with terrific sea views. Excellent friendly staff would definitely recommend.

Partner

10/10

Exceptional

10 Oct 2025

princesse tchatat

Great stay. Free & easy parking + spacious rooms.

10/10

Exceptional

06 Oct 2025

Dannie

Very quiet, friendly staff. Breakfast was amazing.

10/10

Exceptional

15 Aug 2025

robert

Party hotel!

Basic hotel but if you want to party this is the hotel to stay at.

Friends_and_family Friends

4/10

Poor

15 Aug 2025

Sylvia

Phone in room did not work. Hairdryer did not work. Housekeeping did not provide enough toilet paper. No suitcase racks so everything on the floor.

Leisure Family

10/10

Exceptional

19 Jun 2025

Lynn Elizabeth

Beautiful property set in a residential area close to a beautiful beach with Freddy’s beach bar . Bus stop close for visiting palma and easy to get to using bus from airport..Hotel very clean , friendly staff and nice pool area . Looking to hook again for next year , perfect short break

Leisure Partner

4/10

Poor

14 Jun 2025

Anatoly

This is a 3 star hotel at best, not ven close to 4 star claimed

Partner

10/10

Exceptional

19 May 2025

Maryana

Hotel staff was very accommodating and friendly, they also were able to check in us earlier. Pool are was nice, as well, as rooms, very clean. The breakfast was delicious and had a huge selection. Also, took us about 15 min to walk to the nice beach Portals Nous.

Leisure Partner

10/10

Exceptional

12 May 2025

Giulianna

The staff were very kind and accommodating. The breakfast was delicious. The pool was very clean and peaceful. The room was pristine and beautiful. Lots of beaches and restaurants within walking distance!! I am definitely coming back again!!

Leisure Partner

6/10

Pleasant

11 May 2025

federico

Walls too thin…

Leisure Family

6/10

Pleasant

16 Oct 2024

Shams

it is much smaller than shown in the pictures, rooms were tiny and barely any light in there. The pool area is nice but thats pretty much it. The breakfast was very very basic. Overall, this is more so a 3 star stay than 4

8/10

Excellent

05 Sep 2024

Bryan

Good hotel

The hotel is nice and recently renovated. Is in a good location 5 minutes from a good beach and 10 minutes from shops/restaurants.

Staff are very friendly and accommodating

Only downside was the rooms are quite noisy - You can hear other guests walking in the rooms around you quite loudly, getting showers etc.

Partner

10/10

Exceptional

05 Sep 2024

Paulo Sérgio

The hotel is very cozy and amazing area

10/10

Exceptional

02 Sep 2024

Andrea

Rooms spotless staff lovely facilities as advertised

8/10

Excellent

25 Aug 2024

Annette

This is a good, reasonably priced, holiday hotel that is very clean (the cleaning staff are v thorough), has an excellent breakfast selection and friendly helpful staff. Aircon is great, there’s a good sized, immaculately clean pool, they provide pool towels and there’s a bathroom you can shower in if you’re staying on for a while after you’ve checked out.

The pool is also out of use after 7pm, which means that rooms overlooking it aren’t disturbed at night, plus the fact that the hotel is in a residential street, not on the beachfront.

We had a deluxe double which was pretty small but with balcony and modern bathroom (smallest hotel shower I’ve seen in a while with a bit of a rickety frame but plentiful hot water and good water pressure. Toiletries almost impossible to decant!

Guests were a wide spread of ages and nationalities, but with a calm and relaxed vibe (only saw two children all week).

The nearest beach is small and was very packed when we were there but there are other beaches in walking distance and a good bus service to the big beaches in the nearby resorts. The marina is a 25 minute stroll away but great for evening dining and people watching.

Couple of things to be aware of:
The hotel is on a street that is steeply uphill on at least two sides (not far but steep) so anyone with difficulty walking may struggle on foot.
Also, the walls between rooms are very thin so earplugs may be useful if you’re a light sleeper.

All in all, a v pleasant stay.

Friends_and_family Family

6/10

Pleasant

19 Aug 2024

Yasemin

Very basic, but has what you need.

Leisure Friends

8/10

Excellent

12 Aug 2024

Myles

Rooms in the annex building have no views and ours lacked privacy and soundproofing from the gym and neighbouring rooms.
Pool area was nice but couldn't cater for too many people - also to note the policy of 1 pool towel per person per stay.
Some of the staff had a bit of a language barrier with English.
Overall a great location and generally friendly staff.
Hotel restaurant and bar was overpriced and took advantage of the location.

Leisure Partner

4/10

Poor

20 Jul 2024

Helen

Air conditioning in room ot working - didn't sleep. They did try fix it and gave us a refund for the rest of the stay as we moved hotel. Pictures of hotel look way better than it is - premier inn at best - cheap for the area tho.

Leisure

10/10

Exceptional

19 Jul 2024

Summer

Amazing receptionist. Amazing employees. Great hotel. Will be back soon.

10/10

Exceptional

05 Jul 2024

Roger

Very clean hotel and friendly staff

Very clean throughout, room had a view to the sea as in the picture, staff very friendly and helpful

Partner

4/10

Poor

23 Sep 2019

Verified traveler

room was far too small expected more for money, will not return unless room is upgraded

Friends_and_family Partner

10/10

Exceptional

06 Jul 2019

Verified traveler

I've now stayed at this hotel 4 times. Every time as good as the last. The food is very good, the bar is well stocked and will make any drink you request.
The staff are jewel in this hotel crown. They go out of their way to make your stay a happy and comfortable one.
I would highly recommend this hotel to any one staying in Portals.
I'm looking forward to my next stay.

Friends_and_family Family

8/10

Excellent

26 Jun 2019

Verified traveler

Lovely staff, very clean. Comfortable room, worth paying for a sea view.

Leisure Friends

10/10

Exceptional

16 May 2019

Kevin

Great little adult only hotel. Friendly staff, spotlessly clean and breakfast very good.
I would definitely stay here again.

Friends

10/10

Exceptional

07 Oct 2018

Graham

Recommended Hotel

Nice comfortable hotel, great food and good location to local beaches. Friendly staff, comfortable room with sea facing view. Will be sure to revisit next year.

Partner

8/10

Excellent

29 Sep 2018

susan

good value

good breakfast. nice beach area within walking distance a good 10 minute walk to shops bars etc. close to bus stop handy for palma
rooms on the small side and lacking in storage space. but cleaning staff in daily and did a good job
2 BBC channels
lovely staff made you feel very welcome
overall a very pleasant experience

8/10

Excellent

23 Sep 2018

Stuart

Good Value

Very well placed for Portals and a Sunny Pool all day.
Unfortunately noisy fellow Brits by the pool, tarnished a peaceful hotel.

8/10

Excellent

13 Sep 2018

Laura

Staff, pool, location and breakfast fantastic

Solid 3 star hotel. Would stay here again. Pool area and location lovely, staff excellent, breakfast fantastic, rooms clean but basic. We upgraded to a deluxe room as standard rooms do not have a fridge and one of our party needed to store medication in a fridge. Bit disappointed that the hotel could not arrange for a small fridge in a standard room but they did offer to store the meds in the fridge at the bar. This was not something we wanted to risk (understandably!) so decided to upgrade. Upgraded room had bigger balcony and sea view which was nice, fridge and kettle. Bizarrely even though a kettle was provided, there was no tea or coffee- even though the hotel could easily provide this as it’s provided at breakfast. For an extra €200 to upgrade I thought this was a bit miserable. Overall a good stay.

Family

10/10

Exceptional

25 Jun 2018

Gareth

Back again

When in this area I always stay at this hotel.

Family

10/10

Exceptional

02 May 2018

Catherine

Lovely, good value small hotel.

The hotel is fantastic, only small but the staff are friendly and helpful and the rooms are bright and modern. (Make sure you ask for a room with sea view as the rooms at the back don’t have very good views.) The hotel is really clean, has a lovely pool, a fantastic choice of food at breakfast and is very handy for the beautiful beach and marina with its lovely bars and restauarants. People watch and have a drink at Cappuccinos and definitely give Lila restaurant (above the beach) a try. It’s excellent value and we keep coming back so it must be brilliant.

Family

10/10

Exceptional

19 Dec 2017

Gareth

Costa Not Too Much

A nice peaceful hotel situated in a quiet area yet close to local transport.A child free hotel with a personnel touch.

Family

6/10

Pleasant

26 Jul 2017

Geoff

Nice Hotel but situated in hilly area

Got checked in quickly and efficiently and went to room to unpack. Had paid for 'deluxe' room but only benefits were pool view and provision of pool towels; room was compact. Room had a kettle but no cups or tea or coffee; asked receptionist what kettle was for and was told \"for boiling water\". Bathroom was very shabby - numerous cracked tiles, holes that had been filled after towel ring had been moved and enamel had worn off various places on the bath with rust showing through. Wash hand basin developed leak from waste pipe and had to be fixed - was angled towards the floor so nothing would sit on it.

10/10

Exceptional

25 Jul 2017

Verified traveler

Good hotel - modern, good facilities and very helpful/friendly staff

10/10

Exceptional

20 Jul 2017

Stephen

Nice hotel in residential area

We stayed here for 10days on bed and breakfast basis. Our room had a terrace over looking the pool with 2 sun beds on it. These rooms are situated on the first floor overlooking the pool. There is a small sandy beach 400 metres away and a small village which is 15 minutes walk away which has several bars and restaurants in it and a small supermarket. The staff at the hotel are very helpful and the food was very good. The snack menu at dinner time is very good and reasonably priced.

Partner

8/10

Excellent

02 May 2017

Carol

Stay at RD Costa Portals:

The staff were fantastic especially Gabriel the barman and the waitresses in the restaurant. Overall, for the price of our stay, we were satisfied. We wanted an economical five day stay which was not our main holiday. The rooms were a bit small and the sounds of other guests' ablutions were quite obvious. Sound proofing of rooms recommended!! The pool area was nice with sea views. Breakfast was good. We didn't pay for evening meal as we like to go out to eat & try local restaurants. We did pay to \"eat in\" one evening as the weather was awful & we didn't fancy a walk into town in the rain. The food was average but not expensive so we didn't mind too much. The wine on the menu was pretty good and much cheaper than in local restaurants. We went on some lovely walks to local beaches & to the Marina which was great for \"people watching\". Clothes shops at the Marina's price tags were eye watering! I bought an identical top at the local beach shop near the hotel for 15 euros which was priced at a staggering 750 euros at the Marina!! Nevertheless, great yachts to look at!! Best local restaurant for delicious food & friendly service was Casa Paco but be aware that the menu of the night which includes three courses and wine can work out cheaper than having a single main course and drinks!! Our favourite seedy bar for a quick drink & tapas & free WIFI was opposite Casa Paco was \"Rua\".

Partner

10/10

Exceptional

29 Apr 2017

Verified traveler

Fabulous stay

Lovely views, good location and great value for money

Partner

8/10

Excellent

25 Oct 2016

Verified traveler

Quiet hotel just outside the village

Been going to portals nous for a very long time, it's changed a lot but still beautiful, laid back and welcoming. Heroes sports bar is a favourite, very reasonable for the area and the staff are excellent. The Costa portals is a little out of the way but more quiet which is what I was after. The only thing I'd really change is maybe a small fridge in the room but it's not a deal breaker for me.

Partner

6/10

Pleasant

19 Oct 2016

James

Disappointed

Stayed at this hotel last year. The price I paid this year was twice the price I paid last year. Granted, a complementary breakfast appears to be included with all rooms, but breakfast is only served between 8 - 10 o'clock, which led to queues every morning. The hotel offers free Wi-Fi which is so poor its not worth having.

Partner

8/10

Excellent

02 Oct 2016

Gareth

A quiet break.

I have here before its a nice quiet zone with a small beach close by. The hotel has a rather personal touch towards its guests with its levels of service,

Family

8/10

Excellent

27 Sep 2016

Verified traveler

Pleasant, quiet hotel

Nice hotel, comfortable and spacious rooms. A bit of maintenance needed but generally a very good experience. Popular with older guests. Pool area a bit small for the number of rooms.

Partner

6/10

Pleasant

25 Sep 2016

ByTheBeach

Disappointing Hotel

A hotel on the outskirts of Portals Nous and a taxi drive to Puerto Portals made this an inconvenient location. The restaurant ambiance was more akin to a school canteen with little atmosphere and little or no spanish food on the menu, a case of quantity over quality.

The rooms were ok (we recommend a poolside room with terrace) but twin beds pushed together that kept moving apart during the night and a shower that barely dribbled water did not add to the experience.

However, the pool was lovely, the views to the sea were great and there was full sun (our room 116) until well past 7pm were big bonuses.

Partner

10/10

Exceptional

23 Sep 2016

martin

Nice hotel close to the beach but very hilly

Had a lovely relaxing break in a lovely resort close to all amenities

8/10

Excellent

19 Sep 2016

louise

Great location and value for money!

Been here several times as the location is ideal and the hotel is great value for money. Rooms are basic but clean but wouldn't expect more from a 3*. Breakfast buffet good, lunch and evenjng buffet needs improving but we always eat out at fabulous restaurant around the area and port! Staff always welcoming and remember us from previous visit. Highly recommended if on a budget!

6/10

Pleasant

04 Sep 2016

Ja

Basic but you get what you pay for

Pool is small, not enough sunbeds. Rooms are basic but comfortable. No fridge and you have to pay for safe but it did the job for 3 nights.

10/10

Exceptional

31 Aug 2016

Robert

Brilliant hotel. Perfect, peaceful and great staff

The staff were extremely helpful and kind. Breakfast was a beautiful buffet with so much to choose from. The bar staff were great and the cocktails are to die for! I could have doesn't my entire holiday by the hotel pool and bar. Taxi's to places like magaluf, Santa ponsa and plama nova are so cheap and the bus run constantly and is only €1.50. Absolutely perfect holiday. I would go again and recommend anyone.

10/10

Exceptional

31 Aug 2016

Verified traveler

Small friendly hotel. Close to beautiful beach.

Located near a beautiful little beach. Plenty of restaurants 15 minute walk away. The marina took about 25 minutes to walk to. Hotel room in the small side but spotless with lovely sea views. Staff were very friendly and helpful. Always sunbed available when we did use the pool.

8/10

Excellent

23 Aug 2016

Sara & Andy

A very pleasant surprise!

This hotel far exceeded our expectations, pool area was lovely, staff very friendly and comfortable rooms!

8/10

Excellent

23 Aug 2016

Debbie

Well modernised hotel

Clean, modernised hotel. Adults only so quiet around pool area and sun beds available even in August! Close to lovely cove & short walk to village with good choice of restaurants. Good value & perfect for us!

10/10

Exceptional

15 Aug 2016

Bernie

Review

My husband a day I engorged our short break here. Wednesday to Sunday. Lovely weather, very relaxed vibe great food when self catering. Only 6 euro in a taxi to palma nova five minutes away or 12 euro to magaluf. Very friendly staff too.

Partner

10/10

Exceptional

26 Jul 2016

Verified traveler

Well run small hotel with relaxing atmosphere

All staff were wonderful, nice ambience, pool area spotless and refreshing, plenty of sun beds & parasols, food delicious...nothing more to say other than we will definently return for a quiet break.

Partner

8/10

Excellent

15 Jul 2016

Verified traveler

Nice hotel a bit secluded

Nice hotel a bit secluded very little choice in food and not even warm never mind hot the hotel is lovely and clean the rooms are very modern and the staff are brilliant no entertainment on a night but recommend if you can get past the food

6/10

Pleasant

01 Jul 2016

Myszka

Close to the beach and a nice area,

Rooms are small and very basic bathrooms. Dining area often overcrawded and waiting for breakfast by the door to be let in.

8/10

Excellent

27 Jun 2016

Gareth

Peaceful Hotel

A quality hotel ran very well with a personal touch.

Family

2/10

Poor

20 Jun 2016

Stefano

Terrible experience - Do not book a room in this h

Terrible experience - Do not book a room in this hotel or in the \"RD Portals\" Chain!

This hotel just changed name and all the staff don't know what to do.
I was asking for a double bed months before but it was not possible to have it.
The carpet it is dirty in all the Hotel, the rooms are really small and without fridge.
The food it is just disgusting and always the same.
I was asking to cancel my reservation to go in another hotel but this was not possible.
They were asking me to move in another hotel from their chain RD Portals \"Mar de Portals\" and also there was a disaster.
Also there the staff/management it is a disaster.
They were able to ask me 3 different prices for the same room, they were telling me that I could have a room with Jacuzzi and they were selling me one with shower.
I was there for 2 hours waiting in order to see a decent room without an answer, without a smile, without a free drink!
At the end I went back to the previous Hotel because I had enough about their staff.

Partner

4/10

Poor

17 Jun 2016

Jim

typical 3 star all inclusive hotel

Even though I was not all inclusive the food on offer was very poor quality drinks very expensive room ok bathroom very cramped.Bar and restaurant very understaffed,at least two moor staff required.Location not what I expected 15 minutes walk to village.Will not return even if offered free deal.

6/10

Pleasant

12 Jun 2016

Mary

Portals Nous lovely village

Hotel is what it is a 3 star hotel . Air conditioner ok . Bathroom badly needs updating .
Bath chipped ,no plugs for bath or washbasin . Awkward for shaving . Most of staff very
Helpful . Getting difficult to get subbed at pool as the usual people leaving towels on beds then disappearing for hours . Sign up but nobody enforces it .

Partner

8/10

Excellent

08 Jun 2016

Samantha

Nice quiet hotel close to beautiful beach

We stayed at the Costa Portals for a long weekend as we were going to a family wedding. The hotel was in a quiet location but only a small walk to a fantastic beach, it was also not far from a larger beach, the marina, and endless excellent restaurants. It was excellent value we were bed and breakfast but did have a bar snack for lunch which was delicious. The staff were very friendly and helpful the room was small but very clean.

Partner

8/10

Excellent

07 Jun 2016

Verified traveler

Friends Wedding

Stayed for a friends wedding close by, very hilly so a taxi to most places is your best bet unless you enjoy a walk.

Would definitely recommend staying here.

Family

8/10

Excellent

25 May 2016

Verified traveler

Very pleasant and no kids

Stayed with 3 girls. Rooms basic but didn't need fancy bits.

10/10

Exceptional

16 May 2016

Kevin

Great little hotel

Nice adults only hotel in a quiet location within walking distance of the centre. The breakfasts were excellent and rooms comfortable and clean. Staff were pleasant and helpful.

Partner

8/10

Excellent

04 May 2016

Karen

Great stay at hotel Costa Portals

We had a very relaxing stay, hotel staff were superb and always on hand to help. We had half board and food was good. Hotel is a short walk to beech cove , however a longer walk is required to get to town for other bars and shops. Bus service to get to Palma is very near. Hired car via rental company advertised in reception and was very reasonable

Partner

10/10

Exceptional

04 May 2016

Verified traveler

a very nice clean, basic hotel.

We actually passed this on to my partners niece and her partner as we could not make the trip! and they enjoyed it as much as we did.

8/10

Excellent

26 Oct 2015

James

Great value experience!

Our room was a good size & had 3 single beds. Some of the double/twin rooms are very small though! The bathroom, although clean, was a little dated! Breakfast was of an acceptable standard, good enough, but not outstanding! The hotel was very clean & the staff were very helpful! No children are allowed, which was great! Overall, for a budget hotel, I can highly recommend & I will be going back!

Partner

8/10

Excellent

13 Sep 2015

Carole

Value for money

This is my second visit to this hotel and again had a lovely time. I have read some quite critical reviews and whilst I can understand their negative comments about the food and staff, please don't be put off by them. The food is plentiful, ok so it's not haute cuisine and it may be a bit samey but let's not forget the price paid to stay here! And I'm a vegetarian and left full every night after eating my three courses. Not sure why you can't have a complimentary coffee/tea with your evening meal when on half board (only for those on all inc.) but a minor gripe.
Some of the staff could smile a bit more but they were always polite.
The area is lovely, buses very cheap to Palma/Magaluf.
Would definitely go back for a third time.

8/10

Excellent

10 Aug 2015

Hannah

Great stay

The hotel location was brilliant, the staff were really helpful when needed and the rooms were basic but we're fine for what we needed it for

Partner

8/10

Excellent

07 Aug 2015

caroline

Good value hotel near beach

Enjoyed, lovely holiday close to beach lots of nice walks , adult only hotel good idea for relaxing break

Partner

8/10

Excellent

08 Aug 2010

Verified traveler

Great Value

Very nice stay at this hotel. The staff was friendly and the rooms were very clean. We went for our annual cycling trip around the island and found this hotel to be the best yet. Great quiet neighborhood and the storage garage for the bikes was very secure. Highly recommend for any cycling tourist.

6/10

Pleasant

20 Jul 2026

Kaya

Overall, I really like this hotel and I've stayed a few times. The location is excellent - close to the beach in a quiet, peaceful area. The hotel and rooms are clean and modern with comfortable beds and beautiful views. The pool area is ok but I never use it, because it feels very dull. I wish they would upgrade it with some nicer towels, sunbeds and maybe an outdoor bar. Would be so much nicer!

Unfortunately, the breakfast here is a major disappointment. There was often very little food available, and items were not refilled promptly, if at all. It is also difficult to communicate with the breakfast staff, as they don't speak English. For a hotel that welcomes many international guests, I think it is reasonable to expect staff to have at least basic English skills.

The selection itself could also be improved. There were too many sweet items and canned vegetables, while healthy, fresh options such as tomatoes, cucumbers, lettuce, and bell peppers were completely missing. I'm also concerned about the hygiene, as there were only a few serving utensils, and guests often use the same spoon for different foods, such as tuna, pickles, and vegetables - and you can see tuna leftovers in the \"veggies\".

On my last day, I discovered by chance that you could order freshly made eggs. This was never communicated or displayed anywhere - I only found out after seeing another guest with an omelette. The reception staff were friendly and helpful, but the rest of the staff felt disconnected

Friends_and_family Friends

6/10

Pleasant

06 Jul 2026

Dennis

Lidt trist og udkørt hotel.

Partner

10/10

Exceptional

10 Jun 2026

Sebastiaan

Mooie ruime kamer en e en prachtig hotel. Zeer aan te raden.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Raymond Eugene Noel Marie

Heerlijk ontbijt met erg vriendelijk personeel. Mooie ervaring.

Friends_and_family Family

8/10

Excellent

30 May 2026

Oliviero

Ristorante, bar e piscina chiudono troppo presto (7 pm), il resto tutto ok. Zona tranquilla e spiaggia molto carina a cinque minuti a piedi. Consiglio

Partner

6/10

Pleasant

23 May 2026

EMILIO

Algo alejado. Íbamos con coche que aparcábamos fácilmente en la zona.

Partner

8/10

Excellent

22 Oct 2025

denise francoise

Chambre, propre personnel, souriant, aimable, efficace. Il est dommage qu’au mois d’octobre, le dîner ne soit pas assuré les cuisines ferment à 19h, très belle vue de l’hôtel sur la mer quartier très calme.

Leisure Partner