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The Donna Portals

Majorca · Spain

Falconer, 19View location

9.4/10Excellent216 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.6/109.6
Neighborhood9.8/109.8
Amenities9.4/109.4
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  • Business hotels
  • Golf hotels
  • Sustainability certification
  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Donna Portals

Located near Puerto Portals in Mallorca, Donna Portals is a luxurious boutique hotel designed by Marcel Wanders Studio, offering 64 rooms with spectacular views of the Mediterranean.

The facilities include thematic suites tailored for various interests like astronomy, gaming, and romance, all highlighting artisanal elements and a design that harmonizes with the local style. Accommodation options range from standard rooms to exclusive suites with private jacuzzis, each designed to provide unique sensory experiences.

The Naughty Suites are crafted for romantic fantasies, while the Games Suite is equipped with entertainment games, and the Spa Suite offers a complete spa experience within the room. The Stargazer Suite, with its ceiling mimicking a starry sky, provides an ideal setting for astronomy lovers.

On the culinary front, The Merchants by the Sea restaurant, led by chef Miquel Clar, blends Mediterranean flavors with Asian touches, using high-quality local products. The wine selection is carefully chosen to complement the dining experience.

Read more about this hotelShow less

Physica Spa offers personalized treatments and wellness programs using holistic methods and natural products, while the gym is equipped with state-of-the-art technology for personal training, yoga, and Pilates.

The hotel also stands out for its focus on urban and contemporary art, collaborating with 2B Art Gallery to integrate artwork into all spaces, making it a top-tier seaside art gallery. This fusion of art, design, and luxury makes Donna Portals a truly immersive and sensory experience for its guests.

With a stay at The Donna Portals in Calvia (Portals Nous), you'll be a 4-minute drive from Puerto Portals Marina and 7 minutes from Port of Palma de Mallorca. This beach hotel is 3.8 mi (6.1 km) from Cala Mayor Beach and 3.9 mi (6.3 km) from Katmandu Park.

Make yourself at home in one of the 64 individually furnished guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Limited parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

On bay No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Ecostars Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Pool access available from 10:00 AM to 7:00 PM.
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and cash
    • Some water is reused through a grey water recycling system
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 22.5 for children
    • Covered valet parking fee: EUR 40 per night
    • Pet fee: EUR 45 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Italian

    French

    Spanish

    Catalan

Nearby attractions

Puerto Portals Marina 1.6 km / 1 mi
Cala Comptesa 1.7 km / 1 mi
Illetas Beach 1.8 km / 1.1 mi
Real Golf Bendinat 2.9 km / 1.8 mi
Cala Mayor Beach 4 km / 2.5 mi
Palma Nova Beach 4.5 km / 2.8 mi
Marivent Palace 4.6 km / 2.8 mi
Pilar and Joan Miro Foundation in Mallorca 4.8 km / 3 mi
Katmandu Park 6.3 km / 3.9 mi
Mallorca Casino 7.2 km / 4.5 mi
Momentum Plaza 7.3 km / 4.5 mi
Porto Pi Centro Comercial 7.3 km / 4.6 mi
Port of Palma de Mallorca 7.8 km / 4.9 mi
San Carlos Castle 8 km / 5 mi
Western Water Park 8 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Year of most recent renovation: 2023
  • Total number of rooms: 64
  • Number of floors (main building): 13
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 91 more facilities & services
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Garden
  • Terrace
  • Bicycle storageExtra charge
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Golf deskExtra charge
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • BBQ facilities: 1
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up barExtra charge
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Audio-visual equipment rental
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Sauna
  • Steam bathExtra charge
  • Turkish bath (hamam)
  • Solarium
  • Massage
  • Spa treatmentsExtra charge
  • Spa centre
  • Ecostars ESG AI
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carteExtra charge
  • À la carte lunch
  • Brunch
  • À la carte dinner
  • Half board without drinksExtra charge
  • Special dietary options
  • Gluten-free mealsExtra charge
  • Vegetarian meal
  • Snacks
  • Vegan meal
  • Halal mealExtra charge
  • Identification card at arrival
  • Flight information required
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Aqua fit
  • Jet skiExtra charge
  • SailingExtra charge
  • Aerobics
  • Fitness
  • Cycling / mountain biking
  • Golf
  • Tennis
  • Paddle tennis
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Donna Portals

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    The Donna Portals

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEW • 1 Bedroom • 40 m²JSU.VM
    JUNIOR SUITE SEA VIEWPhoto unavailable6 photos

    The Donna Portals

    JUNIOR SUITE SEA VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Room amenities

    • Smoke detector
    • Satellite TV
    • Welcome pack
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Housekeeping

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 35 m²DUS.ST-1
    DOUBLE SINGLE USE STANDARDPhoto unavailable7 photos

    The Donna Portals

    DOUBLE SINGLE USE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST-1

    Room amenities

    • Tea and coffee making facilities
    • Bathroom
    • Safe
    • Radio
    • TV
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURY • 46 m²SUI.LX
    SUITE LUXURYPhoto unavailable11 photos

    The Donna Portals

    SUITE LUXURY

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Room amenities

    • Housekeeping
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Satellite TV
    • Smoke detector

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEW • 1 Bedroom • 40 m²JSU.VM-1
    JUNIOR SUITE SEA VIEWPhoto unavailable9 photos

    The Donna Portals

    JUNIOR SUITE SEA VIEW

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM-1

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Balcony
    • Housekeeping
    • Smoke detector
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Satellite TV
    • Safe
    • Tea and coffee making facilities
    • Radio
    • TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PARTIAL SEA VIEWSUITE • PARTIAL SEA VIEWSUI.PS

    Photos are not available for this room type.

    The Donna Portals

    SUITE PARTIAL SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PARTIAL SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    The Donna Portals

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSE WITH VIEWSSUITE • PENTHOUSE WITH VIEWSSUI.P6-WV

    Photos are not available for this room type.

    The Donna Portals

    SUITE PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE STANDARDHOUSE • STANDARDCTG.ST

    Photos are not available for this room type.

    The Donna Portals

    HOUSE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    The Donna Portals

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SIDE SEA VIEWDOUBLE • SIDE SEA VIEWDBL.SS

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE SIDE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SIDE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    The Donna Portals

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SIDE SEA VIEWJUNIOR SUITE • SIDE SEA VIEWJSU.SS-2

    Photos are not available for this room type.

    The Donna Portals

    JUNIOR SUITE SIDE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SIDE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.SS-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    The Donna Portals

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    The Donna Portals

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SIDE SEA VIEWAPARTMENT • SIDE SEA VIEWAPT.SS

    Photos are not available for this room type.

    The Donna Portals

    APARTMENT SIDE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SIDE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    The Donna Portals

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SIDE SEA VIEWSUITE • SIDE SEA VIEWSUI.SS

    Photos are not available for this room type.

    The Donna Portals

    SUITE SIDE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SIDE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE CITY VIEWRoom • EXECUTIVE CITY VIEWROO.CV-EJ

    Photos are not available for this room type.

    The Donna Portals

    Room EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    The Donna Portals

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Donna Portals

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    The Donna Portals

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    The Donna Portals

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Donna Portals

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    The Donna Portals

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 30 m²DBL.ST

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Housekeeping
    • Bathroom
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Bluetooth speaker
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Satellite TV
    • Smoke detector

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Donna Portals

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW KING BEDSUITE • SEA VIEW KING BEDSUI.KG-VM

    Photos are not available for this room type.

    The Donna Portals

    SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSE WITH VIEWSRoom • PENTHOUSE WITH VIEWSROO.P6-WV

    Photos are not available for this room type.

    The Donna Portals

    Room PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    The Donna Portals

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSERoom • PENTHOUSEROO.P6

    Photos are not available for this room type.

    The Donna Portals

    Room PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    The Donna Portals

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM-2

    Photos are not available for this room type.

    The Donna Portals

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    The Donna Portals

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Donna Portals

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-11

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    The Donna Portals

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    The Donna Portals

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEW KING BEDJUNIOR SUITE • SEA VIEW KING BEDJSU.KG-VM

    Photos are not available for this room type.

    The Donna Portals

    JUNIOR SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 30 m²DUS.ST

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Hairdryer
    • Smoke detector
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Bluetooth speaker
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Tea and coffee making facilities
    • Shower: 1
    • Bathroom
    • Welcome pack
    • Make-up mirror
    • Direct dial telephone
    • Radio
    • Housekeeping

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONY WITH VIEWSDOUBLE • WITH BALCONY WITH VIEWSDBL.BL-WV

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 35 m²DBT.ST-1
    Double or Twin STANDARDPhoto unavailable7 photos

    The Donna Portals

    Double or Twin STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Room amenities

    • Toiletries
    • Bathroom
    • Shower
    • Bathtub
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • 220V power supply
    • Alarm clock

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Donna Portals

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    The Donna Portals

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    The Donna Portals

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    The Donna Portals

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Donna Portals

9.4
Excellent
216 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.6 /10
Neighborhood
9.8 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
06 Jul 2026
Ken
Loved every minuite staff were amazing great position definitely return.
10/10
Exceptional
13 Jun 2026
Gillian
The first thing to say is the staff are brilliant, could not be more helpful and any request was dealt with professionally and efficiently. Hotel, spa, rooms and location perfect. Would definitely recommend.
Partner
10/10
Exceptional
21 May 2026
Quentin
The staff couldn't do enough for us, the beach and hotel are absolutely perfect, could not of been happier with our stay.
Partner
10/10
Exceptional
18 May 2026
Benjamin
The staff were phenomenal from check-in (especially Antonella). Spa and all amenities amazing!! We visited for our honeymoon and couldn’t have asked for a better time. Everything was lovely!
Partner
10/10
Exceptional
15 May 2026
Jonathan
Brilliant breakfasts. Games suite was clever and spacious!!!
Business
8/10
Excellent
09 May 2026
Brooke
Beautiful views, very spacious room, pool and spa area is gorgeous and you could certainly spend all day there. Amenities in terms of within the room could be slightly better given the price tag and suite (mini bar and snacks were very highly priced, most hotels would be limited but free for a room such as this).
Partner
10/10
Exceptional
09 Apr 2026
Kristen
The hotel was great! Staff was so helpful and friendly. We had a room facing the water was beautiful!!
Family
10/10
Exceptional
12 Nov 2025
Peter
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge.
On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
Business
10/10
Exceptional
08 Nov 2025
Markus
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
Partner
10/10
Exceptional
27 Oct 2025
Lucy
A lovely hotel, on a great loa rui
8/10
Excellent
14 Oct 2025
Jennifer
It right beside the beach
Leisure Partner
10/10
Exceptional
30 Sep 2025
Juan
Beach view, staff was excellent.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Lena
12/10
We love Donna portals and will definitely come back. It’s our favourite hotel in Europe
Leisure Partner
10/10
Exceptional
28 Sep 2025
Shaun
A truly amazing hotel! From the minute we checked in, staff were so attentive. Beautiful relaxing location. Whilst this hotel can be expensive, it is worth the money. Luxury!
Partner
10/10
Exceptional
27 Aug 2025
Katie
Amazing stay, very clean, quiet hotel. Staff were excellent.
Friends_and_family Friends
8/10
Excellent
16 May 2025
Özlem
Im Grunde ist das Hotel ein sehr gutes und sauberes Hotel. Das Personal ist super nett. Das Restaurant vom Hotel kann ich leider nicht empfehlen. Preis-Leistung ist absolut nichtgerechtfertigt. Das Hotel liegt direkt am Strand die liegen kosten extra. Zwei liegen und ein Schirm lagen bei 22,50€ pro Tag, jedoch konnte man auch mit dem Handtuch auf dem Sand liegen ohne weiteren Kosten. Die Preise im Hotel fand ich persönlich auch zu erhöht. Aber im Großen und Ganzen war das Hotel gut, sauber, ruhig und die Lage war super.
Leisure Partner
8/10
Excellent
28 Apr 2025
Andrew Ian
Very clean ,staff very polite but service not great
10/10
Exceptional
01 Apr 2025
Vishali
Lovely property and staff was amazing
Leisure Friends
10/10
Exceptional
18 Mar 2025
Joshua
An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
Business Self
10/10
Exceptional
09 Nov 2024
Markus

A week in Mallorca

Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Partner
10/10
Exceptional
30 Oct 2024
Hayley
Great property but lifts are slow and a little old. Spa is great!
Leisure Partner
10/10
Exceptional
08 Oct 2024
Kate
Fantastic hotel, facilities and location. Junior suite was an excellent size.
Leisure Family
10/10
Exceptional
25 Sep 2024
Yarden
Service was unmatched, wish we could stay longer!
10/10
Exceptional
17 Sep 2024
Steven
It was the location ever.
Business_and_leisure Partner
10/10
Exceptional
15 Sep 2024
Matthew

Amazing

Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Partner
10/10
Exceptional
04 Sep 2024
Mohammad
Great location
Leisure Family
10/10
Exceptional
03 Sep 2024
Francisca

Best experience ever

Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel.
Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca.
I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
Friends_and_family Family
2/10
Poor
02 Sep 2024
alan
Ants in bedroom and bed
After being reported and room \"cleaned\" ants still present.
Outside power washed and water entered room.
Lack of handrails at outside steps for anyone needing that assistance.
10/10
Exceptional
25 Jul 2024
Mauricio
Really enjoyed our stay, beautiful mediterranean colors mixed with avant garde deco. Breakfast downstairs really good!
Leisure Partner
4/10
Poor
14 Jul 2024
Andres
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish.

Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional.

The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came.

Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead.

The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach.

This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
Leisure Self
10/10
Exceptional
11 Jul 2024
tom
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
Leisure Partner
10/10
Exceptional
11 Jul 2024
Verified traveler

Exceptional property

We were blown away by our experience at The Donna Portals. The property, service and accommodations were five star. The views are breathtaking and the beach just steps from the property exceeded our expectations. We cannot wait to come back here!!
Partner
10/10
Exceptional
28 Jun 2024
Vasili
Excellent staff!
Leisure Partner
10/10
Exceptional
21 Oct 2023
Alexandra

Best stay

Amazing stay from start to finish! I highly recommend this property:)
Friends_and_family Friends
10/10
Exceptional
29 Sep 2023
Z

FAB FAB FAB

Loved this hotel, staff were amazing.
Partner
10/10
Exceptional
18 Jun 2023
helen
Staff couldn’t do enough and hotel beautiful and so unique! Loved it will def go again 😊
10/10
Exceptional
30 Mar 2023
Julie
Amazing hotel *****
Leisure Partner
10/10
Exceptional
21 Sep 2022
Harry
Staff is really friendly. Truly unique location.
Leisure Self
10/10
Exceptional
30 Aug 2022
Antonio Vazquez
Fantastic front desk staff.

Great quality breakfast
Leisure Friends
10/10
Exceptional
27 Jul 2022
Christopher
Fantastic experience in the Penthouse for my wife’s 50th birthday. Wonderful time and I look forward to coming back !
Partner
8/10
Excellent
18 Jun 2022
Verified traveler

Great holiday but some things could be better

Great location, fabulous restaurant. The rooms show signs of age -- some restoration would be nice. The staff was nice and helpful, but also unwilling to acknowledge Gold Hotels.com rewards, which caused some unpleasantness.
Friends_and_family Family
10/10
Exceptional
23 Oct 2021
Hala

Amazing!!

My stay was great, staff were friendly service was superb and perfect location port is close by and the hotel is by the beach.
Self
10/10
Exceptional
03 Oct 2021
jose
Great property and amazing service
8/10
Excellent
30 Oct 2019
David
A super special eco friendly boutique property. We super loved ‘most’ of the staff. (Some of the restaurant staff didn’t know how negative they were) the food was amazing, the room clean and bright. We really loved this property.

The spa was amazing!!!! Beautiful steam room, sauna cold tub... amazing!

The only negative is that the toilet door is glass and really has NO privacy. Glass and see through!!!

Business Partner
10/10
Exceptional
18 Oct 2019
Virgie
Amazing experience from beginning to end - highly recommend staying here.
Partner
10/10
Exceptional
30 Sep 2019
Verified traveler
This hotel is absolutely fabulous in every way! We were treated like royalty every minute of every day
Rooms were stunning they have thought of everything will definitely be going back there superb!!!!
Leisure Friends
10/10
Exceptional
29 Sep 2019
Erik

Perfect romantic get away!

From the moment we arrived we felt like VIPs!
The setting is idyllic. The location also puts restaurants and shops an easy, safe walking distance away. The lovely little beach is right at your door step and the little cove is a piece of paradise.
Our room was spacious and comfortable. The staff was attentive and friendly and went out of their way to make our honeymoon special. Highly recommend!
Partner
10/10
Exceptional
08 Sep 2019
Verified traveler

Excellent location and top notch staff

Recently stayed here for 5 nights. Hotel is beautiful and in a great location. The staff was exceptional throughout our stay. Juan especially was an absolute gem, helping us with reservations, questions, etc. Unfortunately I became ill during my stay but the staff went above and beyond to assist with medical attention and I was back on my feet in no time. Restaurant was great, rooms are clean and spacious. Anytime we needed a taxi they were outside in 2 minutes, which was rare compared to rest of Mallorca. Only comment is the pool scene could be better (music and service). Great stay and would highly recommend
Partner
10/10
Exceptional
11 Aug 2019
Sze Ring

Perfect stay

This is one of the best hotel I have ever stayed especially in European standard. Spacious room, attentive service, excellent food. Right next to a small public beach
Partner
10/10
Exceptional
04 Jul 2019
Scott

Great hotel, enjoyed our stay!

Spent 4 nights here in June. Rooms are very clean and very comfortable. Spa is excellent, sauna, cold plunge etc. Pool area very nice also. Beach is great (you need to pay a few euro for a chair, and need to get down there early to get one). Restaurant is also very good. The layout of the hotel is interesting, it has several levels and lots of nice different areas to spend time. Lots of stairs. The location is good. The entire staff was excellent, front desk, car valet, restaurant staff. In particular we were met by a young lady named Neus on arrival who was responsible for us during our stay. She was excellent, checked in on us periodically and made our stay that much more enjoyable.
Partner
8/10
Excellent
25 Jun 2019
Verified traveler
The staff were generally super-attentive. The facilities were first class. But we found the hotel a bit pretentious.
Leisure
8/10
Excellent
03 Jun 2019
Verified traveler
Nice staff as usual, more suited to under 50,s taxis needed to
get to anywhere or electric skooters coastal path to the marina
a disgrace for such a nice place,rental car waste of time not
cheap but not to upmarket.
10/10
Exceptional
18 May 2019
MR WILLIAM GILL

Perfect Couple Break

First Class Hotel, real 5 Star, not self called 5 star, great attentive staff who are not in your face but are very happy to go out of their way to help as much as possible. Juan on reception couldn’t be more helpful. Would really recommend. Great Pina Coladas!!
Partner
10/10
Exceptional
26 Mar 2019
Julie

Amazing

Amazing hotel, we had the penthouse suite with hottub in our terrace , views were amazing.
Staff treated us like royalty. We will be coming back .
Partner
10/10
Exceptional
05 Mar 2019
Verified traveler
Stunning location. Exceptionally clean , bright and beautiful! The artwork in each of the rooms makes for a real treat when compared with other hotels. The staff are second to none! I look forward to visiting this hotel again soon !
Leisure Friends
8/10
Excellent
16 Oct 2018
andrew

Iberostar Portal Nous

a very nice modern hotel done up in a beautiful design.Very nice restaurant or upstairs pool with some great reception employees especially Karina and Juan that were super helpful with things to do and places and dinner reservations.In a very nice neighborhood with many restaurants and beaches very close.
Partner
10/10
Exceptional
16 Oct 2018
Kevin
We should have stayed longer with this amazing hotel, and should have booked a sea view room to enjoy the best of the hotel! Hotel staff are very decent, friendly, helpful and fashionable! Food is very delicate too!
10/10
Exceptional
22 Sep 2018
Carolyn

Excellent hotel

Great hotel. On arrival you are transported into a happy bubble, with fantastic 5 Star personalized service, surrounded by amazing interior design that is funky, super cool and stylish. Breakfasts were amazing. The setting is idyllic next to a beautiful beach cove. The best Danish pastries I have ever had - better than ones I have had in France!! The best decaf coffee I have ever had, served by what has to be the best waiter in the world - Dani who magically appears at exactly the right moment and knows what you are about to ask before you have even asked it! My stay is one I will fondly remember for many years to come.
Partner
10/10
Exceptional
18 Sep 2018
Ben

Lovely Boutique Hotel

It was a joy to stay, The Hotel was stylicsh and immaculate in and out. The staff were young freindly and enthusiastic, great location, overlooking a prefect little cove / beach, and only 5 mins taxi into the marina. I cant wait to go back.
8/10
Excellent
10 Sep 2018
Andrew

Great hotel

Amazing hotel with really friendly staff. Nice quiet location with a lovely small beach just in front of it.
The design of this hotel is quite spectacular.
Can't wait to revisit.
Family
8/10
Excellent
08 Sep 2018
Angela

Lovely hotel near beach and fabulous Marina close

Lovely stay at the hotel nice room with a view on the 10 th floor overlooKing the sea

Staff still training at moment so a few hick ups slow breakfast service not keen on hot food as eggs never cooked. Correctly. Need to improve on service of coffee and juice being delivered. More than cake display casing being carried and aware of when tables need clearing

I’m not sure if why coffee is so hard had to wait 15 mins one day and observed other tables editing fir basic morning breakfasts

Excellent buffet choice fresh fruit yogurts and cheese and ham but would been nice to have a cooked traditional breakfast instead of a la carte. Which is fine but not for everyone

On the whole we had a great stay and staff were happy to help and deliver
8/10
Excellent
12 Aug 2018
Verified traveler
The staff, the cleaness, the quality of the breakfast, and the room.
What we did not like is the area in front of the hotel was extremely noisy from noon through 4 am. The daytime was full of kids on the beach and I front of the hotel although we thought the hotel was restricted for adults, the bar was extremely small. It was like in a hall. It th
10/10
Exceptional
21 Jun 2018
Lorian

A view to die for...

Great location, great views, Nice design, spacious rooms, Housekeeping was amazing, front desk was welcoming, took a little long on check-in. Breakfast was great. Loved the hotel overall, however, some of the staff were under-trained, or spoke little english but the majority were excellent.
Lovely stay.
Partner
10/10
Exceptional
14 May 2018
Verified traveler
Great state of the art modern rooms staff were friendly and very helpful
10/10
Exceptional
15 Oct 2017
Clare

Fantastic stay

Fantastic stay at a beautiful hotel, we always stay in Portals and this hotel is in the perfect spot.
We really enjoyed our stay, the only minor thing is the breakfast service needs some work regarding staff and a few things we asked for when dialing room sevice weren't fulfilled.
Partner
10/10
Exceptional
12 Oct 2017
sheree

Fantastic!!!

My boyfriend and I stayed here for my 30th birthday and it was just perfect! Hotel is amazing and we were greeted with a glass of Dom Perignon champagne followed by a free room upgrade for my birthday and welcome snacks. I was also given a special birthday cake which was delicious! Perfect location, perfect hotel, would absolutely visit again!!
10/10
Exceptional
07 Oct 2017
Paul

Fantastic!!

On arriving the welcome was exceptional, we were greeted warmly and then given a glass of water and a glass of champagne whilst the staff booked us in. We were given a tour of the facilities available. The hotel was amazing and the room was brilliant. Staff were helpful, cheerful and efficient. Situated in a lovely bay with a small beach, it couldn't have been better. This truly was a 5 star hotel and we can't wait to go back!!
Partner
10/10
Exceptional
01 Oct 2017
Verified traveler

Fantastic hotel overlooking a small tranquil beach

What a gem! Beautifully refurbished hotel. Ultra modern and quirky design. Staff go above and beyond. Great welcome on arrival with champagne and chocolates on a private balcony. We were upgraded to a balcony double room overlooking the bay. Spacious and luxurious the circular bath was a nice surprise. We would definitely revisit.
Great that the hire car was parked for you even iif you opted for the free on street parking. Good location just a 5 minute up hill walk to the main cafes and restaurants..
Breakfast was fabulous . We loved the presentation of the pastries at the table. Dinner was also very special with complimentary courses and attentive staff. We will certainly revisit!
8/10
Excellent
28 Sep 2017
Verified traveler
Great location, clean hotel, good food, amazing rooms, super nice staff
10/10
Exceptional
05 Aug 2017
John

Mini break in August..

Amazing hotel. Very happy with everything, especially the food which was exceptional !
Partner
10/10
Exceptional
03 May 2026
Kathleen
lovely staff, amazing breakfast, clean room. A bit tricky with the water pressure/temp the first 2 days...but that was eventually fixed :)
10/10
Exceptional
24 Mar 2026
Sven Michael
Toller Aufenthalt, tolles Personal und grandioser Ausblick vom Penthouse
Partner
10/10
Exceptional
21 Nov 2025
Steph
Es war alles auf den Punkt. Vielen Dank.
Leisure Friends
10/10
Exceptional
30 Sep 2025
MARINA
ハネムーンで3泊滞在しました。ホテルに到着した瞬間からチェックアウトまで、スタッフの方の対応はとても心地よく温かいサービスでした。部屋は、期待以上に美しく、窓から見える海は最高で癒されました。朝食も大満足です。歩いて1分でビーチがあり、いつでも楽しめます。ホテルのSAPボードを借りることもできて満喫できました。市内に出たいときは、バス停まで歩けば、気軽に行くことができます。また、マヨルカ島に来たらこのホテルに泊まりたいです。
Leisure Partner
8/10
Excellent
24 Aug 2025
Klemens
Sehr modernes Hotel mit toller Lage direkt am Hafen von Portals Nous.
Die Zimmer sind in Weiß gehalten und wirken hell und freundlich. Tipp: Unbedingt ein Zimmer ab dem 5. Stock buchen – ab dort hat man die schönste Aussicht.

Besonders schön ist die Poolanlage im 7. Stock mit ausreichend bequemen Liegestühlen und Daybeds.

Etwas gestört hat uns die Poolbar: Aperol Spritz für 16 € im Becher und zum Selbstholen ist nicht ganz stimmig für das Niveau. Auch bei den Gerichten wäre noch Luft nach oben:
– Der „griechische Salat“ bestand fast nur aus Blattsalat.
– Die Caprese bestand lediglich aus einem Mini-Mozzarella und einer Tomate.

Daher haben wir abends immer auswärts gegessen – was hier mit vielen ausgezeichneten Restaurants in fußläufiger Umgebung wunderbar möglich ist.

Der Strand (gehört nicht zum Hotel) wird überwiegend von Einheimischen genutzt. Es gibt einige Liegen gegen Gebühr.

Fazit: Ein sehr schönes Hotel, das vor allem von seiner großartigen Lage und der traumhaften Aussicht lebt. Empfehlenswert – und unbedingt ein Zimmer ab dem 5. Stock wählen!
Business_and_leisure Partner

Location & surroundings

The Donna Portals
Falconer, 19, Portals Nous, Spain

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The Donna Portals

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