Name: Salles Hotel Marina Portals
Address: Crta Andratx Km10, s/n, Portals Nous, 07181, ES

10/10

Exceptional

06 Jul 2026

Vanessa

Staff were fantastic! Really enjoyed our stay

Partner

10/10

Exceptional

21 Jun 2026

Rui

Wonderful location, amenities are great and staff helpful. Highly recommended.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Amanda

Convenient location. Extremely helpful and friendly staff. Spotlessly clean. Fantastic breakfast. We would definitely stay again.

Friends

10/10

Exceptional

21 May 2026

Sheila

I enjoyed the location and the amenities

Partner

10/10

Exceptional

13 May 2026

Iain

Good base and always great breakfast. Clean and comfortable.

Family

10/10

Exceptional

09 Jan 2026

Zsombor

Great, very wide selection at the breakfast buffet. The spa was also nice great sauna and massages.

Leisure Self

6/10

Pleasant

31 Dec 2025

Kai

Room neighbours were noisy. Car park was small.

Leisure Family

10/10

Exceptional

29 Dec 2025

binaya

The food, facilities like spa etc.

Leisure Family

8/10

Excellent

03 Nov 2025

Lewis

Initially the room we had was right next to the elevator and made a dreadful noise. We asked and we're moved to a better room. Staff were mostly friendly. Facilities good, if a little dated and in need of a touch up and few repairs, Inc the on site Spa. Disappointed we couldn't get a time for a massage.

Leisure Family_with_children

4/10

Poor

14 Sep 2025

paul

Room was extremely tired. Our path to the pool area was nothing short of treacherous. Broken paving and steps covered in moss/lichen. The pool itself looks like a pond. The floor of the pool is made from resin (the driveway kind) which is crumbling in places. This leaves extremely sharp edges and glass like shards in the pool. We will definitely not be staying at this hotel again.

Leisure Partner

4/10

Poor

18 Aug 2025

Prianka

The hotel rooms did not have a mirror in each room. It was hard to get ready when there were four people in the room. No facial tissues in bathroom. The shower/bath tub has a half glass covering so the floor gets wet when you shower. We slipped a few times. AC would also turn off automatically and it did that a few times. We also put a do not disturb sign but the maids still came in and cleaned the room. The staff was okay. A few of them were friendly and the others not so much.

Leisure Friends

10/10

Exceptional

21 Jul 2025

Phillipa

Such a lovely experience and the cocktails were fab

Leisure Partner

10/10

Exceptional

16 Jul 2025

Helen

Lovely Hotel with friendly staff .

Friends_and_family Friends

6/10

Pleasant

11 Jul 2025

Tracey

Lovely hotel but not luxury

Nice but not amazing

Business

6/10

Pleasant

08 Jun 2025

Chris

Great photography gives the impression of a more modern hotel, which this really isn’t. We paid for a junior suite, thinking that would feel like an ‘upgrade’ however, it was a two bed room, not a suite. The second bed was a fold out and was made up, along with a cot, despite the property knowing we were travelling as a couple. The advertised terrace was a balcony, and the same for all rooms. The bed was terrible. I think it was plastic but I didn’t look under the covers. It was sweaty though and uncomfortable. Only one pillow, like a sausage, added to the discomfort. Breakfast was very basic. Even two tea bags didn’t make a proper cuppa. A member of staff witnessed a juice spillage, but it was still there when we left. Finally, you're not trusted with the old, tatty beach/pool towels, so you need to exchange them daily for a token. However, the pool guy didn’t appear until after 10 so you were left without a towel. On a positive note, it’s a very convenient location for the marina, which is absolutely beautiful with great restaurants and bars.

8/10

Excellent

01 Jun 2025

Joanne

Great stay, exceeded my expectations, pool area lovely, rooms comfortable and clean, location great. The only thing that stopped this being excellent was the food which was not bad at all but not a great selection.

Friends_and_family Family

10/10

Exceptional

23 May 2025

Melissa

Sales Hotel Marina Portals is a beautiful hotel in a great location. Gorgeous views from our room.

Leisure Family

10/10

Exceptional

21 May 2025

Terry

We had a lovely relaxing week. Hotel staff noticed a birthday card in my room and sent a bottle of Cava for us. Thank you. Hotel is close to restaurants and bars. Also walking distance to the marina.

Leisure Partner

10/10

Exceptional

19 May 2025

james

The Property was comfortable and perfectly placed for dining and cafes, very pleasant stay and the staff were impeccable.

Leisure Friends

10/10

Exceptional

15 May 2025

Anthony

Great place

10/10

Exceptional

21 Apr 2025

David

Perfect

Always fabulous! Stayed over 20 times love it

Partner

10/10

Exceptional

07 Apr 2025

simon

Super area good hotel we arrived but works were being undertaken outside and around pool but not a real problem as moved areas around to suite staff good food very good

Partner

8/10

Excellent

06 Apr 2025

Kevin

Clean, functional hot disappointing on service

Our room was not made up and we had to make the spare bed up after a late arrival (2am)

No shower gel and despite letting reception know this was still not refilled

No info on the hotel therefore we didn’t know the spa had to be precooked - also no info on the indoor pool which was a huge let down as we would have loved to use it

Friends_and_family Family

8/10

Excellent

22 Feb 2025

Haitienne

I really enjoyed the spa and the breakfast buffet. Antonella from the restaurant was very kind to my daughter.

Leisure Family

10/10

Exceptional

11 Nov 2024

Asta

Very nice hotel, with amazing breakfast and friendly staff. We loved family room with two bedrooms and separate beds for kids.

Leisure Family_with_children

10/10

Exceptional

04 Nov 2024

David

Great hotel - wonderful breakfast

Business Self

8/10

Excellent

15 Oct 2024

Henry

No parking in the grounds. Nightmare for parking in the area. Good buffet

Leisure Family

8/10

Excellent

07 Oct 2024

Janice

Great hotel that we often come back to and has had some good improvements made to the decor recently. We found the bed a little uncomfortable and wasn’t fixed to the wall so if you tried to sit up in the bed it would move. Spa needs updating.

Leisure Partner

10/10

Exceptional

20 Sep 2024

Andrew

Nice place to stay

Lovely hotel

6/10

Pleasant

18 Sep 2024

Franziska

Good Area

Leisure Partner

10/10

Exceptional

17 Aug 2024

Russell

Really lovely hotel close to port

Leisure Family

10/10

Exceptional

17 Aug 2024

Melhony

Not keen on the new pools. The old pools were far better.

Leisure Family

10/10

Exceptional

13 Aug 2024

Sandra

Love this hotel stay here at least twice every year

Partner

8/10

Excellent

11 Aug 2024

DERRICK

We enjoyed our stay. Hotel was clean. Breakfast was good. Pools were clean. Service is not the best. No room service was available.

10/10

Exceptional

10 Aug 2024

Ka Man

Very nice hotel. Clean and convenient.

Friends_and_family Family

6/10

Pleasant

07 Aug 2024

Carole

Very clean hotel and great choice of breakfast but the sunbed situation was not managed properly … people allowed to put towels down at 7am and then not come back until the afternoon … I asked reception what time we could use the pool and was told from 9am … this caused a lot of complaints but no one was managing the pool area at any stage during my stay … I would not return to this hotel for this reason alone

Leisure Self

8/10

Excellent

26 Jul 2024

Melinda

Good location in terms of going to popular sites like Soller, Deia, Valledomsa, Palma, Port Nous.

Leisure Family

2/10

Poor

01 Jul 2024

Scott

Two single beds that could not be moved even though we booked a double bed, broken air con so the room was 30 degrees at night, no apology from staff, dated old fashioned rooms, overall awful stay

Leisure Partner

10/10

Exceptional

27 Jun 2024

Ryan

Not a beach hotel but still v good.

A very pleasant stay. Buffet breakfast very good and plenty of good restaurants across the road for the evening (Steakhouse, Indian, Pizza, Fish & Chips ++).
Lobby bar well stocked and live music outside in the evenings.

Self

10/10

Exceptional

14 Apr 2024

Antonella

Absolutely loved it here. Will definitely be back again.
The staff were just amazing. Thank you to them all.

Leisure Family

8/10

Excellent

22 Sep 2023

katharine

Property was lovely, clean and bright. Excellent breakfast choices.

Leisure Family

8/10

Excellent

05 Jul 2023

Pooya

location was great, close to the city of Palma but not too noisy or traffic.
our room was spacious, with a lovely balcony, but The hotel furniture and decor were dated and needed a good update. the swimming pool area and outside were looking good, and breakfast was amazing.
Parking of 8 euro a night was great, the Pizza place right on the other side of the street was the best.

Leisure Family

10/10

Exceptional

21 Jun 2023

Sina

Nice rooms, quiet area, great breakfast

Leisure Friends

10/10

Exceptional

08 Apr 2023

Eleri

Lovely hotel with nice spa area where kids could also go between 2-3 which was handy.
Nice breakfast with a good choice. Room was also very spacious and clean. Supermarket and restaurants and the area was quiet and peaceful.

Leisure Family

10/10

Exceptional

03 Apr 2023

Lisa

We had a fabulous stay here, staff are wonderful, breakfast was excellent, the location and the buses were just perfect, can’t wait to return

Leisure Partner

10/10

Exceptional

18 Oct 2022

Gus

Superb spa. Wouldn’t expect such a decent one in a hotel but it was amazing.

Leisure Friends

6/10

Pleasant

01 Aug 2022

Jasvir

Elements of our holiday were disappointing. We were out for our daughters 21st birthday with our 20 year old son. Our family room booking was not really a family room as it was made up by using the lounge sofa into a sofa bed, despite our request for a double and 2 singles (as advertised). The Swimming pool, reception, dining/breakfast hall and SPA areas were nice (and as you'd expect from a 4 star hotel). The room however was disappointing in terms of size, air con not great (too cold despite placing on lowest settings), tea/coffee facilities not replenished, being requested to pay for ice when required and a small infestation of ants near the fridge. The general decor is also a little dated with woodchip style painted walls.

The beach near the hotel is relatively small with little shaded areas, so you will need to be really early or need a parasol if you need some shade.

Although there are some restaurants around the hotel, there is limited choice and are overpriced. There is much, much more variety, buzz, shops and a better beach about 4km down the road in Palma Nova. We went there for dining every evening by taxi and it still was more cost effective and you were able to have lovey walks along the promenade which isn't available in Portals Nous.

Leisure Family

8/10

Excellent

30 Jul 2022

KAREN

Had a three night stay with my daughter. Whilst the communal areas are quite dated in decor and furnishings, the hotel is immaculate and very clean. The bedrooms are more modern if a little small. Good hot shower. Very friendly and professional reception staff. Pool area and gardens clean and tidy.

Leisure Family

4/10

Poor

11 Jul 2022

JANET

very dated hotel. The decor is like late 70'S

Friends_and_family Friends

8/10

Excellent

24 Feb 2022

Verified traveler

We had a pleasant stay and we’re happy there was so much to do for children but also the spa for adults. We have used the indoor swimming pool a lot and it was wonderfully heated! The staff was always kind and welcoming both at reception and dining room where we had good meals. There are details that show the place is oldish and could do with renovation but all in all it was a great experience

Friends_and_family Family

10/10

Exceptional

03 Nov 2021

Gareth

Portals Break

A great hotel. stay clean rooms and public areas.since my last stay i can say the food in the dinig room has also improved.

Friends_and_family Family

10/10

Exceptional

17 Sep 2021

Richard

The property was very clean staff were very helpful and Plenty of hand sanitation

Leisure Friends

2/10

Poor

12 Aug 2021

Anders

Dont go there

Family of 4 placed in corridor With multiple stairs. Beds like rock. Service - not present. Pricing- overrated. Sound - terrible.. could hear every sound of neighbours…. All in all a disaster of an hotel.

Friends_and_family Family

10/10

Exceptional

08 Nov 2020

SUSAN

Little touch of luxury

Staff were helpful and welcoming and the rooms were well furnished and spacious. Breakfast was excellent and the hotel was central to local amenities. I'd stay there again at the drop of a hat.

Self

10/10

Exceptional

18 Oct 2020

Susan

Always a warm welcome

Always a warm welcome, great breakfast, central location, good spa facilities

Friends_and_family Friends

8/10

Excellent

08 Mar 2020

Kerry

Lovely stay

We have stayed in this hotel maybe 6 or 7 times in the past, always as a couple but this time we were joined by family.

We find the hotel to be clean, comfortable and welcoming and the rooms & bathrooms a good size.

It's always a bit tricky when recommending a favourite place to family members, 'what if they don't like it!' scenario - we shouldn't have worried, they loved it - even the teenagers.

The hotel is well placed for walking to local restaurants in the evening or the port, and it's cheap and easy to get a taxi if you need to.

We'll be back next February if not before

Friends_and_family Family

8/10

Excellent

06 Dec 2019

Omar

Descent stay.

Really nice hotel, with amazing breakfast. Sadly I didn’t have a chance to enjoy the spa. The views from the balcony were nice and room was very clean.
I only have three small complaints.
1. No iron or ironing board in room, the gentleman said I have to go to 5th floor to iron.
2. No wine opener, only bottle opener in rooms. I asked for a wine opener and the gentleman at the front desk said he had one but I had to go back downstairs to pick it up.
3. The bar inside the hotel closes at 12am, there’s also no vending machines. So if you get back late and your hungry or want a drink, you’re out of luck. They had nothing to offer after 12am, and all outside stores were also closed.

Partner

6/10

Pleasant

27 Oct 2019

Tracey

Ok but noisy

Hotel ok, the spa was a great benefit but the steam room smelt mouldy. One of the spa showers didn’t work. Bed uncomfortable and pillows not good. No sound proof between floors so could hear everything the family above did. Lots of noise and chairs scraping on floor.

Friends_and_family Family

8/10

Excellent

26 Oct 2019

Claire

Still a favourite!

Love this hotel, stayed several times with my family. Love the location and the standard of the accommodation (great family suites, much better than comparable hotels). However on this occasion we found the food not as good as previous stays at both the breakfast buffet and the snack bar... maybe because it’s slightly out of season. We’d also love to see the mini golf renovated!

Family

8/10

Excellent

11 Oct 2019

Susan

Pleasant stay but no recycling!

I really enjoyed our stay, our 3rd visit, disappointing that pool bar was closed, also that coffee not available whilst sat outside until 10.30 am. Also no recycling bins at all, all plastics and cans put in general refuse.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2019

Verified traveler

We had an amazing stay at the hotel. Everything was perfect, right from the facilities, staff, location, food, amenities, etc. special thanks to the front desk - Noelin, lady, you’re awesome! The spa facilities were excellent! I defiantly recommend this hotel.

Leisure Friends

8/10

Excellent

24 Sep 2019

Verified traveler

The staff were lovely especially Diana on reception who could do enough for the guests. We were allocated a family room for 2 female friends which worked perfectly as we had a bedroom each. Giving towels to the guests is great as it saves room & weight in our cases. One thing which was slightly annoying was that some people were allowed to have 2 towels each but when we asked we were told we could only have one!

The only ither negative was that there was not much in the town of Portals Nous but that’s not the fault of the hotel, of course. We would have liked a couple more bars to go to in the evening.

Leisure Friends

4/10

Poor

09 Sep 2019

Verified traveler

Staff friendly, efficient. Facilities adequate but dated. We booked a deluxe room - we got room 624. The room was extremely small - we could barely walk around the bed which was also a very small and extremely uncomfortable bed. No drawers, tiny wardrobe which even a mams shirt could not hang without being folded up at the bottom never mind a dress. Booking promised bathrobes and slippers - no bathrobes appeared. Other rooms on our floor were twice the size with bigger beds. You could feel the springs in the mattress when lying in the bed. Not even a mattress topper. Not a deluxe room. Would not stay here again.

Leisure Partner

10/10

Exceptional

06 Sep 2019

Verified traveler

Everthing was lovely- clean, staff friendly and breakfast great

Leisure Family

8/10

Excellent

28 Aug 2019

Priti

Only good if you are looking to stay at the hotel. The area around does not have much except small beach and the bus frequency to go to Palma is very less

Partner

10/10

Exceptional

24 Aug 2019

Verified traveler

Great location and staff were really helpful and friendly, we stay a couple of times a year and always enjoy our time there

Leisure

10/10

Exceptional

11 Aug 2019

Verified traveler

Couples stay at Marina Portals

Stayed at this hotel as a couple for a week in August and overall had a very good experience. The hotel staff were very friendly, the place was clean, the location was amazing given how close it is to the Marina and all of the nice restaurants.

Breakfast had a very good selection every morning, the only slight criticism would be that if you’re not there before 10.30am then you will need to eat elsewhere as the staff literally clean everything away and switch off the coffee / juice machines bang on the dot.

The poolside area was good, with the option of premium 4 poster beds for only 20 EUR, as a couple we found these ideal for a bit of privacy given the hotel is very family orientated. The swimming pool is large and there’s a smaller pool next to it with sunloungers in the water which is nice if you want to relax.

The room was clean with a balcony overlooking the pool however my only slight criticism would be the bed could have been more comfortable and the room slightly more spacious. We requested extra pillows which the staff provided which did help.

If you are looking to stay in Puerto Portals I would recommend this hotel, the location is excellent and the hotel is clean and the staff are very friendly.

Partner

8/10

Excellent

07 Jul 2019

Verified traveler

Liked the location and staff are very helpful. Breakfast choice good and sun beds comfortable

Leisure

10/10

Exceptional

01 Jul 2019

Verified traveler

Nice large bedroom and very clean and large bathroom .

Leisure Partner

8/10

Excellent

28 Jun 2019

Verified traveler

Stayed last year at the Salles Marina hotel was a bit disappointed this time room needed refresh of paint in places.
Management need to address holiday makers leaving their towels etc
on sunbeds and going to breakfast or on trips!
at 9am one morning there were 30 sunbeds with towels on, other hotels have this situation under control its about time Salles Marina did this too.

Leisure Partner

10/10

Exceptional

26 Jun 2019

Verified traveler

Good location not far from the marina. Great large bathroom. Nothing to dislike

Friends_and_family Family

8/10

Excellent

24 Jun 2019

Daniel

Nice hotel - great pool and well located for golf

Went to Mallorca for a friends wedding and picked this hotel over others as it was where a lot of other guests were staying. Hotel facilities are pretty good - there is a pretty good spa which was included in our room rate (treatments were extra - but basic facilities were included and pretty good). Swimming pool was really good. Food at hotel was OK - and there were limited options close to hotel, so much so we ended up going to the same places a couple of times. We also played golf a couple of times and the hotel was very well located for the courses at Bendinat and Santa Ponsa.

On downside hotel Wifi was poor - we ended up turning if off and hot-spotting from Phones/UK data

Partner

10/10

Exceptional

21 Jun 2019

Christopher

Portals up market

Another great vacation, relaxing, busy area, lots choice for food, lovely beaches nearby . Expensive in Marina!

Partner

10/10

Exceptional

16 Jun 2019

Verified traveler

Excellent hotel clean great breakfast lovely pool area

Leisure Family

10/10

Exceptional

15 Jun 2019

Verified traveler

A lovely hotel, just returned from our fourth visit and couldn't fault it. Great location, staff and facilities. Very clean and rooms spacious. Will definitely be returning. Thank you for another lovely stay

Leisure Partner

10/10

Exceptional

15 Jun 2019

Verified traveler

the hotel is very welcoming, smells lovely, friendly staff, very clean, great pool areal with lots of sunbeds. The rooms, although not large, are lovely and clean with comfortable beds. We stayed on B & B basis and found lots of choice, including a chef there to freshly cook omlettes and pancakes. It is ideally located with a number of decent eating places nearby.

Leisure Family

8/10

Excellent

15 Jun 2019

Verified traveler

We have stayed there before and it was great. We booked a family room like last time, it was basically the same room but lacking in hooks to hang things on, lacking mirrors , fridge was a warm fridge nothing ever came out cold or even slightly cold, we were told it was ok but it wasn't.

Leisure Friends

10/10

Exceptional

06 Jun 2019

Manuel

Just Great!!!!!

I don’t know where to start…  This hotel and its location is perfect; breakfast (included) was marvelous with plenty of options... The SPA (included) is superb; we went there almost every day... All the staff at the bar, reception, SPA, pool, rooms are very friendly, no matter what you request… The location is excellent, less than 10 minutes walking distance from the Port with plenty of restaurant options ($$$$), but the restaurant adjacent to the hotel were the best and less expensive ($$-$$$) If you compare Miami and Palma de Mallorca, we had lunches between $65 and $85 for four adults with drinks, in Miami would have been $140-$150. At Port Portals you must eat at Chamelis, Moo Moo’s, Il Tano, Fish & Chips, Perla, etc. At Port Calanova we went to Cyrano, Charlotte (Luisa is the owner, very charmin) and an Argentinean restaurant close to Cyrano. The most expensive dinner was $105 with tapas Paella, Ribeye stakes and drinks, again for four adults… The rooms were modern and it had everything you need to make you happy. Pool was huge and very clean with a separate kid’s pool and an indoor pool for those who cannot handle cold water, we love it. They have a small gym, but if you go there, just walk, that would be enough to balance your day. If you are staying for a week, rent a car, taxis are expensive, we paid €35 from PMI to the hotel and we rented for €50 a day (Hertz) including full insurance coverage, a must; street in the city are narrow, some of them are alleys, fun!!!

Family

10/10

Exceptional

24 May 2019

Sharon

Great hotel. Staff very helpful definitely recommend it

Partner

10/10

Exceptional

24 May 2019

Jane

Very accommodating staff

The staff in the hotel were amazing - nothing was too much trouble and everything was done with a smile. Wouldn't hesitate to recommend this hotel to friends and family, they really looked after us.

Partner

10/10

Exceptional

07 May 2019

Verified traveler

Overall a really nice hotel in a great area. Nice area.

Leisure Family

6/10

Pleasant

04 May 2019

Verified traveler

The decoration of the room we were in was botched. the blemishes in the walls had not been attended to before decoration and the ceiling in the lobby to the bathroom looked as though it was about to fall down.

Business_and_leisure Partner

8/10

Excellent

27 Apr 2019

Robert

Ideal short stay location

Lovely going back later in year!

Partner

10/10

Exceptional

19 Apr 2019

Verified traveler

Really good location. Clean hotel and very friendly staff.

10/10

Exceptional

17 Apr 2019

Verified traveler

Hotel was well run and spotlessly clean. No complaints

Leisure Family_with_children

8/10

Excellent

13 Apr 2019

Verified traveler

3 thumbs up

Loved the hotel friendly staff and a great breakfast in the morning.

Family

8/10

Excellent

09 Apr 2019

Verified traveler

It was very clean. Staff were kind and attentive. They were always repairing stuff in the complex so it worked and looked clean.

Leisure Partner

8/10

Excellent

01 Apr 2019

BEN

Dated but solid...

A slightly dated four star hotel. It's fair to say that the photographer did a good job on the pictures, because it is all a lot more basic and old-fashioned than the \"boutiquey\" images suggest!

However, this isn't necessarily a bad thing. The hotel gets most of the important things right, and there are luxurious touches such as decent linens and bathrobes. The spa is particularly noteworthy and perfect if you like bubbles and water jets.

Breakfast was decent enough although the presentation is rather canteen-like. I was also a bit put out to be moved mid-mouthful because I'd sat on a table pre-laid for lunch - I hadn't been told to do otherwise. However, other than this rather grating lapse in customer service, everyone was friendly and helpful.

Portals Nous isn't a big resort and it is very hilly. There's a reasonable choice of restaurants and a few shops, plus the very expensive marina, complete with big boats and eye-wateringly expensive eateries. It's a good place to spend a few days NOT paralysed by choice, but I could imagine being a bit bored if I were there much longer.

I was happy with the hotel, especially at such a good price. The room was very small but I was happy there!

10/10

Exceptional

28 Mar 2019

Paul

Great hotel In Majorca

Amazing once again. Cleaning staff great, as were all others. Reception staff brilliant as always. Lovely welcome. Keep it going Miguel, you are all doing a great job.

Family

8/10

Excellent

23 Mar 2019

Verified traveler

I said in a previous review that there were no warm plates available in the restaurant. That was incorrect, there are...apologies. But, the warm dishes could do to be warmer.

Leisure Self

8/10

Excellent

21 Mar 2019

Verified traveler

Centrally positioned in Portals Nous for shops restaurants etc. Fifteen minutes walk to the beech and marina.
The hot dishes at breakfast are NOT very hot, just warm, and there are no warm plates .

Leisure Self

8/10

Excellent

03 Mar 2019

Kerry

Great stay

Great stay

Partner

8/10

Excellent

02 Dec 2018

Verified traveler

Hotel Beds extremely hard .
AIR con unit only works when hotel allows it to, ie off at night .
No duvets on the beds, just a sheet and a cotton cover . I stayed n end November when it was cold at night. Some fleece blankets in the cup board but as hygienic as having your own laundered duvet cover,
Horrible foam spanish long pillows gave me neck ache .

Spa was nice for back ache .
breakfast , hot buffet dishes continually cold, no lids on back, egg and bean , tomatoes, they need to re think this way of displaying the hot food. Not up to 4 Star breakfast due the this. you can have an omelette ,aid to order though as there s microwave to heat up the cold food .
NO porter service .

10/10

Exceptional

23 Oct 2018

Sue

Hotel staff could not have been more helpful. Fantastic breakfast and the Spa is a bonus. Great location for the village and Marina.

10/10

Exceptional

09 Oct 2018

Verified traveler

Lovely hotel. Great Spa. 10-15 min walk to lovely beach.

10/10

Exceptional

27 Sep 2018

Rick

Close to Marina

A very friendly ,comfortable hotel.Staff very nice and the facilities good

10/10

Exceptional

27 Sep 2018

Gillian

Outstanding hotel

Great location ,easy access by bus to Palma city and Palma Nova , lovely 10min walk to portals marina .loads of restaurants and bars in walking distance .hotel excellent ,breakfast outstanding lovely pool area plenty of beds !!!

Partner

8/10

Excellent

27 Sep 2018

Louise

can’t be beaten for cleanliness value & location

Excellent location for Puerto Portals and Palma
Fantastic value and spotlessly clean
We miss the former manger but the hotel team has stepped up and so far the hotel seems to be running as it always has been ...time will tell

4/10

Poor

26 Sep 2018

AT

Disappointing

The room was quite small but clean and adequate. Lots of hangers and wardrobe space, mini bar, hair dryers, nice small terrace. The air conditioning was strong and effective.

The pool area was so unattractive and run down that we couldn’t use it. The sun lounger covers were dirty and mouldy and the view is of a dilapidated apartment block.

Portal Nous is a lovely little place with decent restaurants and the marina is very upmarket with high end, expensive restaurants.

8/10

Excellent

25 Sep 2018

Graham

Great hotel, excellent location

This is the second time I've used this hotel, it's clean and comfortable, staff are great, and the it's location makes it easy to get about. The local bus stops a few meters down the road and they are frequent, making it easy to get to Palma and from there anywhere on the island.
The local restaurants give plenty of choice and the local supermarket was well stocked.